Sussex Home Care Newsletter - August 2023

THE HOME CARE HUB

Training & Support dedicated to Home Care

Digital Conference - 3rd October 2023

We are thrilled to present the eagerly awaited conference,

"What the Digital Future Holds for Social Care Providers?"

An event dedicated to revolutionising the social care industry through cutting-edge technology and innovative solutions.

Key Speaker: Amanda Partington Todd, Deputy Director for Adult Social Care at the CQC, will share invaluable insights into the rapidly evolving landscape of social care and the role of technology in shaping its future.

Watch this video to find out more: https://youtu.be/video

Date: 3rd October 2023

Location : Amex Stadium, BN1 9BL

Time : 09:30 - 15.00

To book your tickets please visit: https://www eventbrite co uk/tickets

Contents

● What the Digital Future hold for Social Care Providers

● Digital Social Care Records

● DSCR Funding

● Going Digital?

● CareLineLive

● CQC - The world of health and social care is changing. So are we.

● CQC - Single Assessment Framework

● DSPT - Digital Security Confidence

● Gather - Digital Feedback

● Social Care Superpowers

● St Wilfred's - Education & training

● Barclays Digital Upskilling

● Barclays Digital Champion Programme

● Free Training & Events - August/September/October

● National Cyber Security Centre - Warning of Cyber Attacks

● Top Tip 2 - MS Outlook

● Managing your Cookie settings

● ESFR - The Care Providers Scheme

● NHS - Chair Based Exercise Programme

● Join our Home Care Facebook Page

● MILE Newsletter

● Digital Social Care - Events and training

● Contacts

Digital Social Care Records

Following the publication of CQCs guidance on digital soc and their importance in achieving good outcomes f we brought together senior leaders from our digitising socia and colleagues from the CQC to discuss it in detail.

Mark Topps, a registered manager and co-presenter at Caring View facilitated the conversation to delve into what it all means for providers.

This is the highlight film. YouTube-Video

DSCR - 2023/24 Funding

The 2023/24 DSCR funding process is and application forms are available on

This funding has been made available to support CQC Registered Adult Social Care providers to adopt technologies that can transform care.

The fund will support the Adult Social Care sector to adopt Digital Social Care Records (DSCR), also known as digital care plans.

Grant amount: £1650.The DSCR grant will be available as a single amount of £1650 to each Sussex based care setting (1 grant per setting) registered with CQC, procuring a digital social care record system from the Assured Supplier List between April 2023 and March 2024. (Conditions apply).

The specific choice of the system from the assured list, is determined by the individual care home organisation and to best meet their requirements.

Completion of a Data Protection Impact Assessment along with completion of your DSPT will be encouraged for all applicants.

To register your interest, please contact us:

Sarah McNally sarah@sussexdigitalteam.co.uk

Claire Badzek claire@sussexdigitalteam.co.uk

Contact us for help with your DSPT if required.

For further information & to register interest: esht.ourcareconnected@nhs.net

Join our session on DSPT and DPIA: Data Protection Impact Assessment & Data Security & Protection Toolkit

Wednesda 13th Sept: 2.30pm 4.00pm

Going Digital?

Looking to make the move to d

Check out the Assured Supplier List for all suppliers who the funding criteria.

∎ Access Care & Clinical

∎ Access Care Planning

∎ Birdie

∎ Carebeans Care Softwar

∎ Careberry

∎ Care Control Systems

∎ CareVision

∎ CareLineLive

∎ Cura Systems

∎ Fusion eCare Solutions

∎ iplanit by Aspirico

∎ KareInn Ltd

∎ Log my Care

∎ Nourish

∎ OneTouch

∎ PASS by everyLIFE

∎ Person Centred Software (PCS)

∎ Qwikify Digital Care

∎ Sekoia

Save up to 50% on the c home care management software*

£8.2M grant funding is available to support moving from paper based records to digital record systems like CareLineLive

Get up to 50% of your costs for the first year paid

Plus you’ll get 12 months for the price of 10 if you book a demo today*

The UK government has set a target for 80% of CQC registered providers to have digital social care records by March 2024 – that’s less than a year away! Request

CQC - Social Care is changing - So are

In this bitesize video Mark Sutton our Chief Digital talks about why we don't need to be afraid of technology

He discusses the work we've done over the last year, and our ambitions for how technology and data can improve people's experience of regulation in the future.

Watch the full video here: YouTube-Video

Further information: Provider Webinar

Provider webinar | Implementing our new assessment approach and provider portal by Care Quality Commission

CQC - Single Assessment Framework

CQC Changes to Inspection System

With the CQC's recent announcement regarding the upcoming rollout of the single assess commencing in late autumn, it is imperative for social care providers to make preparation assessment framework is designed to prioritise the aspects that hold significance to indi social care services, as well as their families.

At the core of this approach lies a comprehensive comprehension of the five fundamental questions – safety, effectiveness, compassion, responsiveness, and leadership – alongside the introduction of novel quality statements. These quality statements, also referred to as 'we' statements, outline the benchmarks for exemplary care and will be closely linked with the corresponding regulations

To ensure that you and your team grasp this novel methodology and can substantiate to the CQC your commitment to furnishing top-notch, person-centred care, we invite you to participate in our forthcoming presentation on the Single Assessment Framework.

Single Assessment Framework

Wednesday 20th Sept: 2.30pm - 3.30pm

https://www eventbrite co uk/e/625205425257

The event will cover changes that CQC is implementing to their system of inspection and regulation

CQC is developing a new approach to regulation called a single assessment framework This applies to providers, local authorities and integrated care systems

They will continue to use:

● five key questions (safe, effective, caring, responsive and well-led)

● four-point ratings scale (outstanding, good, requires improvement and inadequate)

Under each key question there are a set of topic areas and quality statements The statements describe what good care looks like and will link to the regulations.

What will be different?

● Gathering evidence: CQC gather evidence to support their judgements in a variety of ways and at different times – not just through on-site inspections. This means on-site inspections will support this activity, rather than being our primary way to collect evidence

● Frequency of assessments: They will no longer use a service's rating as the main driver when deciding when we next need to assess Evidence we collect or information we receive at any time can trigger an assessment

● Assessing quality: Judgements about quality will be made more regularly, instead of only after an inspection The assessments will be more structured and transparent, using evidence categories as part of the assessment framework and giving a score for what they find hoping to make their decisions about ratings clearer and easier to understand.

The process will continue to be changed, refined and improved and our presentation will reflect this.

If you want to hear the latest information on how the single assessment framework will work and what you need

Digital Security Confidence

Are you a homecare service provider who unconfident about keeping your data secur

We understand that data secu those who don’t feel digitally confident. But rest assured, you don’t need to be an expert – and you are not alone As part of the Better Security, Better Care programme, we are here to provide all the advice and support you need to successfully complete the Data Security and Protection Toolkit (DSPT) We can address all of your concerns and help you navigate data security successfully

The DSPT is a valuable self-assessment tool that has been created to help you improve your data protection capabilities With our expert support you will build confidence as you work through it.

It’s important to recognise that the care system has changed significantly over the past few years, and it’s crucial for you to equip yourself with the tools to ensure data protection within your organisation. The good news is that you probably already have policies and procedures in place that protect your client, staff and partner data – so you don’t have to start from scratch We can advise you on any changes you need to make to bring them up to date with existing data protection requirements. But don’t worry if you don’t have all the policies and procedures you need – you can adapt our existing templates

The DSPT covers all the issues you need to consider when it comes to cyber security and data protection, eliminating the need for additional research

Contrary to popular belief, with our help, completing the DSPT is easier than you might think. You can approach it one question at a time, at your own pace, and your Better Security, Better Care Local Support Organisation’s are social care experts and will always be right there with you to offer free tailored support and resources, no matter your starting point.

By embracing the DSPT, you unlock valuable benefits, such as accessing funding opportunities, evidencing compliance with regulatory requirements, and gaining access to crucial healthcare information. You can safeguard your organisation against cyber threats, ensure legal compliance, and prepare for the future of digital care

Remember, you don’t have to be the expert we are here to assist you every step of the way Join us and let’s strengthen your data security together for the benefit of your clients, staff, and your organisation’s reputation.

Are you a homecare service provider who feels unconfident about keeping your data secure? - Digital Social Care

Gather - Digital Feedback

Considerations for administering surveys Considerations for administering surve

The Challenge:

Surveys - despite their importance to gain feedback from NOK, care receivers, pro are seldom undertaken, as they usually take considerable effort and give very poo

This is predominantly why so many businesses avoid conducting them, or do them once a year to tick a box for the CQC. Running a survey is seen as simple, but is actually very time consuming with much to consider.

Points to Consider:

The points you need to consider when undergoing a survey are the following:

1 Less Is More - Make it easy, don't drown the recipient in information or questions

The more questions you ask, the less chance you have of the recipient completing the feedback.

2 Make It Accessible - If communications are digital, you stand a better chance of not only getting to your audience, but them responding.

3 Only Ask Only Ask Actionable Questions - Only ask what you can do something about, i e don’t ask their age or gender if you’re not going to do anything with the information.

4 Allow For Anonymity - Insisting on contact details can lead to recipients not being honest with their opinions, or they just don't bother at all.

5 Trends And Demographics - Even if you have anonymity you can still look at trends within the demographic information, i.e. Department, Location, etc.

6 Be Digital - Paper based surveys whilst on the surface seem OK, and it does tick the box for those that are less technical, they need to be the last resort not the first. When you start applying hours taken on all of these activities, you will find you have invested an incredible amount of time, days, even weeks, getting paper-based surveys completed

Suggestion: We recommend you seek out technology to help reduce the administrational overhead, and by using a service that actually engages with the end-users, as opposed to endless pages of text and questions, you stand a much better chance of obtaining actual results and insights that you actually want

Gather, a new UK based company, can remove all of these problems by giving you easy, engaging, effective, effortless and highly cost-effective digital feedback capability. There are of course other suppliers but you can trial ‘Gather‘ for free by going to: www wegther info or email Team@wegather.info

Social Care Superpowers

The power to transform lives

I was so proud to launch Cygn #SocialCareSuperpower camp highlighting the incredible peop care services and who strive every day to make a positive difference to those in need of support

The campaign shines a spotlight on care colleagues with extraordinary skills who make a valuable difference to the lives of those they care for In my opinion, they are all superheroes, armed with remarkable superpowers. We would love social care workers from all organisations to join us in our celebrations and share their superpowers with us! What abilities do you possess which help you deliver care of the highest standards?

Working in social care is both challenging and hugely rewarding The work we do is pivotal, looking after the most vulnerable people in our society This is precisely why it takes a special kind of person to do it: a person who is kind, empathic, fun loving, dedicated, and who loves problem solving

In April this year, we announced the creation of two distinct health and social care divisions This campaign is a wonderful way to celebrate our social care services and colleagues I want their vital work to be shared widely and recognition given for the life-changing impact they have on our residents

I have worked in social care since 2009 and, so far, it’s been the best career decision I ever made My social care superpower is my ability to empower others and recognise the true value of their capabilities and future potential

Our communications team has been working closely with 6 members of staff, across different care settings, who have shared stories about social care careers, why they love the job they do and what they consider their superpower to be

Behold! Unrestricted Man!

Ollie White has worked in the care sector for more than a decade, starting his career as a support worker and rising through the ranks to become the Registered Manager of The Orchards, a Cygnet Social Care service in Essex, which supports men with learning disabilities and complex needs

For Ollie, the most rewarding part of his job is helping people succeed His social care superpower is being as unrestrictive as possible, empowering residents to make decisions about their own health and wellbeing

St Wilfred’s - Education & Training

Our Services

St Wilfrid’s Hospice is an independent, local charity that has been supporting people in our community who are living with a terminal or life limiting illness, for over 30 years.

About St. Wilfrid's

Our catchment area covers parts of West Sussex and Hampshire. We support local people from Emsworth to Arundel, including Chichester and Bognor, and the area stretching from the coast north to Midhurst.

Training

We offer a variety of training courses:

Advanced Communication Skills Training for Senior Clinical Professionals:

https://stwh.co.uk/courses/advanced-communication-skills-training/

Understanding Advance Care Planning:

https://stwh.co.uk/courses/understanding-advance-care-planning/

Fundamentals in Palliative and End of Life Care for Registered Nurses

(formerly known as Essentials in Palliative & End of Life Care for RN’s):

https://stwh co uk/courses/essentials-in-palliative-and-end-of-life-care-for-registered-nurses/ European Certificate in Essential Palliative Care (ECEPC):

https://stwh co uk/courses/european-certificate-in-essential-palliative-care-ecepc/

Palliative Care Link Group:

https://stwh co uk/courses/palliative-care-link-group/

Understanding Palliative Care and End of Life for Non-Clinical Staff:

https://stwh co uk/courses/understanding-palliative-care-and-end-of-life-for-non-clinical-staff/

Recognising Dying:

https://stwh co uk/courses/recognising-dying/

Verification of Expected Adult Death:

https://stwh co uk/courses/verification-of-expected-adult-death/

Introduction to Symptom Management:

https://stwh co uk/courses/symptom-management/

Management of Syringe Drivers:

Bereavement, Loss & Grief in Adults:

https://stwh.co.uk/courses/bereavement-loss-change-for-a

Namaste Care Programme for Advanced Dementia:

https://stwh.co.uk/courses/namaste-care-programme-for-advance

Challenging Conversations at the End of Life (formerly called Difficult Conversations):

https://stwh.co.uk/courses/difficult-conversations-at-end-of-life/

What’s Best for Lily?:

https://stwh.co.uk/courses/whats-best-for-lily/

Intermediate Communication Skills:

https://stwh.co.uk/courses/intermediate-communication-skills/

Hydration at the End of Life:

https://stwh.co.uk/courses/hydration/

Sage & Thyme Level 1:

https://stwh.co.uk/courses/sage-thyme-foundation-level-workshop-communication-skills-training/

Understanding Frailty:

https://stwh.co.uk/courses/understanding-frailty/

Coming later from January 2024 onwards

Principles and Practice of End of Life Care for Health Care Support Workers and Social Carers:

https://stwh co uk/courses/principles-and-practice-of-end-of-life-care-for-health-care-workers-social-carers/

Introduction to teaching for Health and Social Care Professionals:

https://stwh co uk/courses/introduction-to-teaching-for-health-and-social-care-professionals/ please email education@stwh co uk to register your interest

New courses taking place

Foundations in Communication Skills for non-clinicians working in Health and Social Care:

https://stwh.co.uk/courses/foundations-in-communication-skills-for-non-clinicians-health-social-care/

Foundations in Communication Skills in Health & Social Care:

https://stwh.co.uk/courses/communication-foundation-skills/

Palliative Care Emergencies:

https://stwh.co.uk/courses/palliative-care-emergencies/

The full list can be seen at Palliative Care Courses - St Wilfrid's Hospice (stwh co uk):

For further information, contact:

Mandy Elliott - Education Centre Administrator

St Wilfrid’s Hospice

Working days: Mon Tues & Thursday (08 30 2 30)

Barclays Digital Upskilling Programme

Last opportunity to book for

This programme has been designed by care providers based on your feedback

These events are limited and very popular so please book early to avoid disappointment.

Digital Office Skills - MS Word

Tuesday 19th Sept: 2.30pm - 3.30pm

https://www.eventbrite.co.uk/e/585385633187

Getting started with Microsoft Word: create a new document; Add to and amend your document; Review your document; Save your document.

Digital Office Skills - MS Word - INTERMEDIATE LEVEL

Tuesday 17th Oct: 2.30pm - 3.30pm

https://www.eventbrite.co.uk/e/585328863387

If you are already confident using MS Word, join this session to learn about some of the advanced features, hints and tips to help you make your documents look even more must for any manager/administrator.

Barclays Digital Champion Programme Digital Champions Progra

Having digital skills – even just basic ones can make a big difference in both your personal and work life.

Working collaboratively with Barclays, we are able to offer you this amazing, free Digital Champion programme The programme was designed for anyone who wants to support the people around them to develop these essential digital skills. You will b t hi essential digital skills to help people become m avoid becoming digitally excluded and isolated programme uses virtual sessions alongside on modules on Digital Wings to create an environm Champions to develop their digital skills ready supporting people around them You don’t need expert to become a Digital Champion but you d passion for helping others.

How does it work? To become a Digital Champ

three 90 minute virtual sessions hosted by Bar Eagles You’ll also need to complete some specially selected online learning modules in Digital Wings to help boost your knowledge and give you the skills you need to share with others.

The programme will take around six weeks to complete with around 90 minutes of learning each week. Following this, Digital Champions will have a learning space to revisit for new learning, resources and more support if needed

Here’s what we’ll cover: Virtual sessions: Becoming a Digital Champion, digital basics and fraud and scams Online courses: Communicating, transacting and being safe and legal online

More information about the programme can be found here: https://digital wings uk barclays/digital-champions

ed:

Getting started!

Follow the steps below to get started:

1 - Register - When you register to become a Digital Champion, you’ll join a cohort of other Digital Champion trainees. You’ll stay in this group throughout the programme, and you’ll have to attend each session to complete the programme and become a Digital Champion.

2 - Complete the learning - In addition to attending the virtual sessions, you’ll need to complete three specially selected Digital Wings modules which cover all the topics you’ll be expected to start sharing in your Digital Champion role. In each session and module, we'll give you some ideas on how you can use the learning to help others.

3 - Tell us how you’re doing - Once your learning is complete Barclays team will ask you to share how you’re doing after 30, 60 and 90 days so keep a note of how many people you’re helping. This could be by sharing Digital Wings or showing people how to do something digitally for the first time You will also have the opportunity to let Barclays know if you need any more help.

To register to be a Digital Champion, make sure you’ve signed up for Digital Wings

Digital learning - your way | Digital Wings (uk.barclays)

To find out more, contact Nada:

Free Training & Events - Aug/Sept/Oct

Community Matron and Trusted Assessors Webinar

Tuesday 12th Sept: 2.00pm - 3.00pm - https://www.eventbrite.co.uk/6575929672

We cover how the Trusted Assessors scheme works & how Community Matrons

You will hear from two local Trusted Assessors who have extensive experience o Care, they are independent and are part of the support offered by West Sussex Partners in Care They will explain how the scheme works and how this can benefit you as an Adult Social Care Provider. We hope the scheme will extend to East Sussex, Brighton and Hove Trusted Assessor’ schemes are a national initiative designed to reduce delays when people are ready for discharge from hospital It is based on providers adopting assessments carried out by suitably qualified ‘Trusted Assessors’ working under a formal, written agreement Research has shown that delayed discharges can have a significant negative impact on people’s well-being There are also risks associated with premature or poorly planned discharges Assessments and care planning can be undertaken by Trusted Assessor schemes in a way that meets both people’s needs and legal requirements on providers

We will be joined by a local Community Matron who will be discussing how their role works in supporting and working alongside you to optimise treatment, Care and Support to those you care for.

Community Matrons are highly skilled Senior Nurses, who help manage episodes of deterioration in the health of those you care for and prevent unnecessary hospital admissions Their work ensures residents receive targeted, bespoke care, based on their individual needs Not only is hospital capacity increased, those you care for are able to stay in the surroundings they are familiar with, avoiding the distress from a hospital admission

Data Protection Impact Assessment & Data Security & Protection Toolkit

Wednesday 13th Sept: 2.30pm - 4.00pm - https://www eventbrite co uk/687144506717

In this session we will be looking at DPIA and DSPT. A DPIA is a process designed to help you systematically analyse, identify and minimise the data protection risks of a project or plan It is a key part of your accountability obligations under the UK GDPR, and when done properly helps you assess and demonstrate how you comply with all of your data protection obligations.

DPIAs are an essential part of your accountability obligations. Conducting a DPIA is a legal requirement for any type of processing, including certain specified types of processing that are likely to result in a high risk to the rights and freedoms of individuals Under UK GDPR, failure to carry out a DPIA when required may leave you open to enforcement action, including a fine of up to £8.7 million, or 2% global annual turnover if higher.

A DPIA must assess the level of risk, and in particular whether it is ‘high risk’ The UK GDPR is clear that assessing the level of risk involves looking at both the likelihood and the severity of the potential harm.

DSPT- The Data Security and Protection Toolkit (DSPT) is an online self-assessment tool to help adult social care providers in England store and share information safely. By completing your DSPT, you will provide evidence that you meet the minimum legislative requirements of the DPA and UK-GDPR as well as some cyber security best practice If you previously published your DSPT at Approaching Standards (or Entry Level), you have to get to Standards Met in order to republish your DSPT. You cannot publish at Approaching Standards more than once. It is a temporary arrangement to help you to get to Standards Met.

Free Training & Events continued

Digital Office Skills - MS Word

Tuesday 19th Sept: 2.30pm - 3.30pm - https://www eventbrite co uk/e/58538563

This session will guide you to learn how to get started using Microsoft Word

You will be supported to learn some of the basic functions, including how to create a new document, make amendments to your document, review, and save to your preferred file destination. You will also learn some of the shortcut functions and ways to make using Word stress-free

There will be an opportunity for a Q&A session at the end where you can ask questions specific to your needs

Single Assessment Framework

Wednesday 20th Sept: 2.30pm - 3.30pm - https://www.eventbrite.co.uk/e/625205425257

Changes that CQC is implementing to their system of inspection and regulation

CQC is developing a new approach to regulation called a single assessment framework. This applies to providers, local authorities and integrated care systems

They will continue to use:

● five key questions (safe, effective, caring, responsive and well-led)

● four-point ratings scale (outstanding, good, requires improvement and inadequate)

Under each key question there are a set of topic areas and quality statements The statements describe what good care looks like and will link to the regulations

What will be different?

● Gathering evidence: CQC gather evidence to support their judgements in a variety of ways and at different times – not just through on-site inspections This means on-site inspections will support this activity, rather than being our primary way to collect evidence.

● Frequency of assessments: They will no longer use a service's rating as the main driver when deciding when we next need to assess. Evidence we collect or information we receive at any time can trigger an assessment

● Assessing quality: Judgements about quality will be made more regularly, instead of only after an inspection The assessments will be more structured and transparent, using evidence categories as part of the assessment framework and giving a score for what they find. hoping to make their decisions about ratings clearer and easier to understand.

The process will continue to be changed, refined and improved and our presentation will reflect this If you want to hear the latest information on how the single assessment framework will work and what you need to do to prepare, this webinar is a MUST.

Free Training & Events continued

The Caldicott Guardian - Their role and responsibilities in your setting

Tuesday 26th Sept: 2.30pm - 3.30pm - https://www eventbrite co uk/695194755

The Appointment and Role of the Caldicott Guardian. Caldicott Guardians have b public bodies exercising functions that relate to the health service, adult social ca England only, and that process confidential information about patients or service users. Whilst it has been optional for other services to appoint them this is due to change. The Caldicott Principles have been applicable to social care and the processing of data for some time but not widely understood

This session is about the appointment of Caldicott Guardians, their role, responsibilities, competencies, knowledge, training, and continuous professional development

The main purpose of this session is to:

● Describe which organisations should appoint a Caldicott Guardian

● Provide guidance on how to appoint them.

● Describe the way the role should be supported by organisations.

● Describe the role and responsibilities of a Caldicott Guardian

● Describe the competencies and knowledge that will assist a Caldicott Guardian.

Complete your DSPT to ‘Standards Met’ - What’s new for 23/24?

Thursday 28th Sept: 2.30pm - 3.30pm - https://www.eventbrite.co.uk/695198416177

The Data Security and Protection Toolkit (DSPT) is an online self-assessment tool to help adult social care providers in England store and share information safely. By completing your DSPT, you will provide evidence that you meet the minimum legislative requirements of the DPA and UK-GDPR as well as some cyber security best practice

This webinar and interactive workshop is for care providers who have already published in the past and are reviewing and republishing their DSPT Because things change, you need to review and republish your toolkit every year so that it reflects your current data and cyber security arrangements.

We will cover the following:

● How to login to your DSPT account and what to do if you cannot log in

● Review your DSPT: incl what is different if previously published at Entry Level or Approaching Standards

● Complete and publish your DSPT to Standards Met

If you previously published your DSPT at Approaching Standards (or Entry Level), you have to get to Standards Met in order to republish your DSPT You cannot publish at Approaching Standards more than once. It is a temporary arrangement to help you to get to Standards Met. Standards Met is the level that all care providers should be aiming for as it demonstrates that they meet the health and social care data security standards

Digital Office Skills - MS Word - INTERMEDIATE LEVEL

Tuesday 17th Oct: 2.30pm - 3.30pm - https://www eventbrite co uk/e/585328863387

If you are already confident using MS Word, join this session to learn about some of the advanced features, hints and tips to help you make your documents look even more professional

National Cyber Security Centre

The National Cyber Security Centre has issued an alert of an increased risk of cyber-attacks where systems are poorly protected and warn organisations to act now to manage the risk.

The NCSC recommends that organisations implement the measures described in actions to take when the cyber threat is heightened, particularly the NCSC advice on secure system administration. Larger organisations can use the Cyber Assessment Framework (CAF) to identify areas for improvement.

Our Chief Executive, Dr Jane Townson, raises awareness of the impact cyber-attacks have on adult social care providers in a new video for Better Security, Better Care

Watch the video in full here: The impact of cyber attacks on social care - New video - Digital Social Care

The video was launched to coincide with the National Cyber Security Centre’s major conference, CyberUK, where industry leaders and professionals will examine what is needed to ensure a safe, democratic cyberspace in ten years’ time

g.uk/warning-of-increased-risk-of-cyber-attacks

Top Tips - MS Outlook

Top Tip – MS Outlook Tip 2 - Email: Organising, prioriti

Your holiday is over and you’re back to work. First day back and you open up the dreaded The list of emails seems endless & you don Let’s get you organised & ease the stress of returning to the office!

Organise your inbox in Outlook for Windows

Organising your inbox is paramount to keep you productive Here is some terminology and functionality used in Outlook:

■ Outlook uses Folders to organise messages.

■ Outlook uses Rules to sort your emails into folders and categories as they are delivered.

■ Outlook has Filters, and it is a way to sort the inbox or a folder

■ Flagging an email in Outlook is a way of highlighting the message

Use Folders to organise your email

1 Select a message

2 Select Move.

3 Choose a folder

Or, drag and drop an email into a folder

Create Rules to sort your email automatically

You can make your Rules as complicated or as simple as you want Here's how you quickly send all messages from a single sender to a specific folder:

1 Right-click a message

2 Select Rules

3 Choose Always move messages from [name of sender]

4. Choose a folder or select New to create a new one.

5 Select OK

Note: To make your rule more complicated, right-click a message and select Rules > Create Rule. Read Manage email messages by using rules to learn more.

Flag email for follow up

1. Select an email.

2. Select Follow up.

3 Choose an option

Or, hover over the message and select the flag

To see all of your flagged messages:

■ Select Filter Email > Flagged.

Archive email

Use Archive when you want to keep a clean inbox, but don't want to delete certain emails. Unlike deleted messages, archived messages can be searched.

1 S l

Managing your Cookie settings

What are Cookies?

Cookies are small files that websites put on your PC to store info about Cookies can improve your browsing experience by allowing sites to remember your preferences or by letting you avoid signing in each time you visit certain sites. However, some cookies may put your privacy at risk by tracking sites that you visit.

Managing your cookie settings

All recent versions of popular browsers give users a level of control over cookies.

To find out more about cookies, including how to see what cookies have been set, visit www allaboutcookies org

Find out how to manage your cookies on popular browsers:

● Google Chrome

● Microsoft Edge

● Mozilla Firefox

● Microsoft Internet Explorer

● Opera

● Apple Safari

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites please visit Google to change your settings

ESFR - The Care Providers Scheme

Care Providers Fire Safety Sch East Sussex Fire & Rescue Servi

For further information contact the Community Safety Te

Telephone: 0800 177 7069

Email: care.providers@esfrs.org

The Care Providers Scheme is a partnership between East Sussex Fire & Rescue Service (ESFRS) and organisations who provide support and a care to the people of East Sussex.

We are committed to achieving safer and more sustainable communities and the Care Providers Scheme is a way we can help people to continue to live safe and independent lives.

The Scheme offers fire safety advice to care/support workers and volunteers who support the residents of East Sussex, Brighton and Hove

These are the benefits for your organisation!

The Care Providers Fire Safety Scheme is a way for care and support organisations to offer additional safety measures and support to their clients at no cost to the organisation

We will provide our Fire Safety Awareness session (online or in person) to your front-line staff/volunteers offering advice, guidance and best practice for fire safety in the home, this is funded by us and will be FREE for you. The tutor led session will provide:

● Awareness of the fire risks in a home

● Know what you need to do

● What action to take

● The sad consequences of Fire

● Know how to refer to the Fire Service for a Home Safety Visit

These are the benefits for your customers!

receipt of a referral from you we will arrange a home safety visit (these visits n be joint visits with the carer/support worker) to provide the resident with fire ety advice tailored to their home and situation.

en our specially trained fire service staff carry out the visit, they can offer a ge of advice around home safety including the reduction of accidental injury d identifying health and wellbeing needs, they cover things like bedtime tines, escape routes, electrical safety and specialist equipment as propriate.They will also fit smoke alarms, carbon monoxide alarms and other ecialist equipment when needed.

r staff are also trained in identifying a wide range of health and wellbeing eds and can give general advice or refer, with the person consent, to one of our de range of partners to help people get the support they need

What do you need to do?

To join the scheme you need to complete, sign and return the membership application. Care Provider's Fire Safety Scheme Application Form

We would then need access to your staff (or a group of your staff if that is more appropriate) for the purposes of awareness training A maximum of two hours is needed and all staff will receive a certificate, which they may want to include in their training records

NHS - Chair Based Exercise Programm

This Chair-Based Exercise Programme has been designed for everyone to impr daily routine, health and wellbeing.

Regular exercise will help you develop and maintain your fitness, strength, mobility and balance while living in isolation or lockdown. These exercises can be performed anywhere.

All you need is a chair. The programme is safe, easy to follow and takes only 10 minutes to complete. You can do the exercises at any time, and repeat them during the day. Anytime, anywhere, anyone, join the movement to move because movement is medicine.

Watch the full video on YouTube: NHS - Chair based Exercises - YouTube

opportunities in specialist areas of adult social care is key to providing high-quality, person-centred support. It is important to regularly seek development opportunities to refresh knowledge, but also to have the confidence to support staff through ‘practice leadership’:

‘Practice leaders are well trained so that they can lead by example, supporting staff in a practical way to do a good job and work together effectively as a team. They are key cultural change agents within services, and maintain cultural values as they turn theory into practice and support staff to consistently implement what they have learned from training.’ – Bild

This newsletter focuses on resources and development opportunities for managers supporting people with a learning disability and/ or autism, but may be useful to any manager or staff working in a health and care service:

‘Autistic people and people with a learning disability are as likely as any person to use any regulated health or care service. Training your staff appropriately will help to improve the experience and outcomes for all people who use services’. – CQC

o read the full newsletter, follow the link: https://mailchi mp/667b89fa6f79/mile pathway 7th august newsletter

Digital Social Care - Events and trainin

Completing the DSPT for the first time

Date: Tuesday 19 September 2023 - Location: Online / Zoom webinar

Read more

Review and Republish your DSPT

Date: Tuesday 26 September 2023 - Location: Online / Zoom webinar

Read more

Digital Social Care offer a range of training sessions and events. Click the link to access full details of their Events: Events | Digital Social Care

Contacts

Nada Wakeford nada@westsussexpartnersincare.org

Brian Roberts brian@sussexdigitalteam.co.uk

Sarah McNally sarah@sussexdigitalteam.co.uk

Claire Badzek claire@sussexdigitalteam.co.uk

Or phone us on 07860 630063

www.sussexdigitalteam.co.uk