Sussex In Reach Digital Team April 22 Newsletter

Sussex In Reach Digital Team

Newsletter - April 2023

DSPT - The Gateway to your digital

The Data Security and Protection Toolkit

Funding will continue for another year to enable us to offer training and support to help providers complete their DSPT. This announcement from the Department of Health shows their commitment to improve Data and Cyber Security within Adult Social Care.

Keeping your paper and digital information safe is key to running a care service people can trust. You can protect your business, your service users and your staff from data losses and take steps towards protecting yourself from cyber attacks by completing your Data Security and Protection Toolkit. The DSPT is easier to complete than you think.

It is not an assessment but a self-evaluation and you probably have most of the policies and procedures in place already. If you need any help or support, you can not only attend one of our free webinars but we can provide significant (and free) one to one support at a time that suits you.

All CQC registered care providers should complete the DSPT at least once a year.

We hold regular online sessions to help you complete your first DSPT, and we can also offer further support for those who are Republishing their annual self-assessment.

Our next session on DSPT is on 30th May at 2.30pm.

Please follow the link to secure your place:

https://www.eventbrite.co.uk/e/615208534287

Future sessions, along with training on other related topics can be found at: https://www.eventbrite.co.uk/o/dspt-sussex-33409765661

To learn more about DSPT, watch this short video:

Contents

● DSPT - The gateway to your digital future

● NEWS: It’s my information: Keep it safe

● CQC Bulletin

● Social Care’s Digital Future

● Going Digital?

● Cyber Aware Launch

● NEWS: Cyber Security Strategy

● Cyber Attack - A true story

● Dementia Dictionary

● Whzan Blue Box

● NEWS: Funding

● Workforce: International Recruitment

● Stay Strong, Steady & Independent: 17-30 April

● Residential & Home Care Show 2023

● NEWS: CQC Inspection

● Top Tips - MS Word

● Barclays Digital Upskilling

● Barclays Digital Champion Programme

● Digital Social Care - Events and training

● Free Training & Events - April/May

NEWS: It’s my information: Keep it safe

Most people unaware of how their informati care sector can do more

Published on March 21st 2023 by

Iris Steen

People who use care and support services and their families are often unaware of how their information is kept and managed.

But when they do think about it, they realise how important it is, and it could impact on their choice of services.

Launched today (22/03/23) at learning disability service, Journey Enterprises Ltd, in Newcastle, It’s my information: Keep it safe records what people using care and support services know and think about how their information is stored and shared

The study, which was commissioned by the national Better Security, Better Care Programme and delivered by Liverpool Social Care Partnership (LSCP), reveals that most people have not been told what data is held about them or how it is managed. In fact, most people don’t think about it – but when prompted they do consider it to be important

Michelle Corrigan, Programme Director of Better Security, Better Care says:

“This really matters Care and support organisations need information about people’s needs and preferences in order to deliver good support But they also need to manage that information well – including ensuring that people understand what information they keep and how it is used. We are calling on all care and support providers to check and improve what they are doing.”

Over 150 people took part in the study – including older people, people with learning disabilities, and family members.

Older people (over 65) generally said they did not know what information their care services keep about them, or how it is used and looked after. Younger adults and carers were ,more knowledgeable. The people who said they knew most were those supported by Journey Enterprises – a service for people with learning disabilities in the North East

Most people said that they had not previously thought about or worried about the care service keeps about them. However, after thinking about the questions aske people said that it was something that would influence their choice of care servic

One participant said:

“I never thought about information safety influencing my choice of care providers before now, but it is concerning because of cyber crimes, cloning of IDs, wars and so on It is something that I would now 100 per cent take into account ”

The report also revealed that people would value a quality mark that indicates if a care provider is meeting good data protection standards

Michelle Corrigan explains:

“The Data Security and Protection Toolkit (DSPT) is the official, comprehensive way for care providers to assess and demonstrate how they are protecting people’s information Since this study was carried out, we’ve introduced a DSPT Certificate so that providers who complete the toolkit can easily show the standard they have met. And of course we continue to offer free, expert support to help all providers, whatever their size or service, to complete the DSPT”

“We are also encouraging local authorities, charities and organisations that help people choose support services to add data protection arrangements as a key issue to consider”

Another simple step that care providers can take is to review and actively share their Privacy Statement with people who draw on their services and their families

Maggie Leadbeater, Operations Manager and Safeguarding Lead at Journey Enterprises says:

“As a learning disability service, we want to ensure that people are fully aware of how we use their information That’s why we were delighted to take part in this study – and to launch the final report here in Newcastle Our experience is that it is perfectly feasible to explain privacy issues simply. And all care providers should seek to do so.”

As a result of this study, Digital Social Care is updating their template Privacy Policy to make it easier to understand, working with Journey Enterprises to develop a template for an Easy Read Privacy Statement, and encouraging care providers and organisations that help people select care to ask questions about how data is used.

It’s my information: Keep it safe is available in standard English and Easy Read on the Digital Social Care website.

Follow the discussion on twitter #ItsMyInfoKeepItSafe

CQC Bulletin

In their most recent provider bulletin, CQC have stated suppor social care records and have signposted providers to the Care website.

The copy reads:

“We believe that digital record systems can be more effective than paper-based records and are supportive of the Digital Social Care programme, led by the NHS Transformation Directorate. We know that around half of social care providers are using digital social care records and we support this growing move to digitisation. We want to work closely with NHS Transformation to help them support providers who face barriers to adopting digital social care records.”

Please go to our training and events page to see what support we can offer you.

Social Car Digital Future: the journey has begun

Posted by: Alice Ainsworth, Posted on: 10 March 2023

Demystifying digital

Moving from paper-based systems to digital systems can be daunting With so much information out there it’s hard to know where to start and, if you describe yourself as a technophobe, it might all feel pretty overwhelming. Breaking it down into manageable stages is definitely the best approach; it’s a marathon, not a sprint after all.

When considering new technology for your service it’s best to ask yourself some fundamental questions: are our current systems fit for purpose, both now and looking to the future? What positive changes can technology help us achieve? How will we know that it’s been successful?

For many care providers the first step to digital transformation is the move from paper-based care planning to using digital care records. But there are some other elements to consider before getting to that point. How good is your Wi-Fi? Have you thought about data security and cyber protection? Is everyone on your team on board with the proposed change?

Decent internet connectivity is essential for any business these days and that applies to care businesses too There’s guidance to help you get set up and the good news is things like digital care record systems can still work well even if you don’t have superfast internet connectivity

Better security, better care

Making sure you’re managing confidential information properly is mportant for any business The Better Security, Better Care programme is there to help care providers store and share nformation safely and this applies to both paper and digital records

Completing the Data Security and Protection Toolkit will help you to evaluate and improve your data and cybersecurity and ensure you have met the standards needed to handle data safely and transition rom paper to digital.

It’s vital that everyone in your team is onboard with the change Do they understand the benefits of digital working and the role they play in making it happen? Most importantly, everyone needs the skills and confidence to use the technology effectively. The good news is there’s lots of free training to support you and your team in gaining and developing those digital skills.

And last, but definitely not least, digital transformation needs to start from the ground up

Once you’ve got these fundamentals in place then it’s time to think about moving away from paper to digital care planning. We can help you with all of this. We manage a list of companies that have passed our rigorous assurance processes for provision of digital care plan solutions. There’s even an online tool to help you select the right system for your needs

Cyber Aware Launch

flagship services designed to help millions of UK small businesses stay secure online and protect their livelihoods.

With official statistics showing more than a third of small businesses suffered a cyber attack last year, the NCSC urged them to make use of its Cyber Action Plan and Check Your Cyber Security tools.

The Cyber Action Plan can be completed online in under 5 minutes and results in tailored advice for businesses on how they can improve their cyber security.

Check your Cyber Security – which is accessible via the Action Plan – can be used by any small organisation including schools and charities and enables non-technical users to identify and fix cyber security issues within their businesses.

NEWS: Cyber Security Strategy

Cyber Securi Strategy for Adult Social Care to 2030

Published on March 22nd 2023 by Katie Thorn Blog from Phil Huggins, National CISO For Health & Social Care, Joint Digital Policy and Strategy Unit, NHS Transformation Directorate | DHSC

The Cyber Security Strategy for Health and Adult Social Care to 2030 has been published today (22/03/23).

The strategy sets out a vision to 2030 for a health and social care sector that is resilient to cyber-attack. It establishes cyber security as a foundational business need to ensuring patient and service user safety. Improved cyber resilience will assure availability of services, protect valuable data, enable quicker response and recovery when attacks do occur, and increase public trust.

I am incredibly happy to announce the publication the Cyber Security Strategy for Health and Adult Social Care to 2030. It has been a long journey to reach this milestone and I am pleased that we can now share our joint approach to tackling cyber security risk across the adult social care system.

With a direct focus on adult social care, this strategy builds on success through our community-led approach for cyber security. Working with the sector, and in lockstep with its digital journey, we will continue to address the sector’s specific challenges and respect its organisations’ independence and diversity Using a community–led approach we intend to mainstream adult social care across some of our central cyber functions

This is just the beginning, and it is important to me that we work together so that you can understand the detail of the model and that you are empowered to deliver its proposals

A unified and collaborative approach is key to improving sector-wide cyber security, ensuring we can ‘defend as one’ across the entire system We have taken into consideration the complexities of the adult social care system and we recognise that a balanced approach is needed to account for specific needs and varying cyber capabilities while defending as one. We want to work with you to ensure we move forwards together.

This ambitious strategy envisages a health and social care sector that is resilient to cyber-attack

Shaping a common purpose and language for tackling cyber risk, this strategy is in the health and adult social care sector and for the wider public who rely on tho Improved cyber resilience will assure availability of services, protect valuable dat response and recovery when attacks do occur, and increase public trust. As such foundational business need to ensuring patient and service user safety.

The strategy docks under the Government Cyber Security Strategy 2022 to 2030, whilst also cross-referencing the aims and learnings from strategies and reports such as, but not limited to, Data Saves Lives, A Plan for Digital Health and Care It builds on the success of the community led approach for cyber security that has been developed through the Better Security, Better Care programme It speaks to the importance of cyber security in underwriting public trust in digital services and technologies and the significance of this public trust for innovation.

The strategy sets out five complementary pillars to achieve this vision, with an approach that will be applicable across health and social care systems including for adult social care, primary care, and our critical supply chain as well as for secondary care. The five pillars are:

● focus on greatest risks and harms

● defend as one

● people and culture

● build secure for the future

● exemplary response and recovery

Working collaboratively with national and regional teams, Better Security Better Care’s local support organisations, integrated care systems, health and care leaders, and cyber security staff, and in accordance with the roles and responsibilities set under each pillar, together we can be confident in achieving these outcomes. While this is a strategy to 2030, it contains specific deliverables to 2025 and will be accompanied in Summer 2023 by a published implementation plan setting out activity for the next 2 to 3 years to make improvements across the four Cyber Assessment Framework objectives

I look forward to continuing to build our relationships across the adult social care sector as we turn to implementation of our vision If you have any questions, please reach out to england.cyberstrategy@nhs.net

The attack is the third on schools in West Sussex over the past week. Two schools in Chichester have been subjected to major ransomeware attacks. One of them – Bishop Luffa – confirmed that hackers were holding a huge amount of sensitive data to ransom but said the school was not in a position to pay

Tanbridge House School sent out a letter to parents this week saying that hacking of its systems had had ‘ a big impact on the normal running of the school this week’ but that computers were being reconfigured.

In the letter Mark Sheridan said: “We now understand there to have been a malicious access of our school computer systems from an outside party.

“This incident continues to be fully investigated by our external IT security team. They have told us that while the hackers managed to gain access and lock us out of all of our systems, no evidence has been found of any breach of data or compromise of sensitive information.

“IT security staff were quickly on site to shut down our computer systems and we reported the incident to the Information Commissioner’s Office, who have given us the advice we are now following.

“While this has had a big impact on the normal running of our school this week, our IT team have been busy building an enhanced, secure system for students and staff to use. Over 300 computers have been reconfigured already. This process will be ongoing and continuing over the weekend.

“We will be issuing new login details to all students and staff from Monday March 20, and we hope to be fully back up and running early next week.

https://www.sussexexpress.co.uk/news/hackers-target-horsham-school-in-malicious-cyber-attack

What would you do if this was your organisation?

Dementia Dictionary

Working together to improve understanding of Dementia.

ee to use resource helping people to learn the language of dementia and communicate more effectively with people living with dementia.

The Dementia Dictionary contains thousands of definitions for a wide range of behaviours, actions, and vocalisations, helping people to understand what is being communicated through these actions, as well as some useful pointers and advice for how to respond to these situations based on what is being communicated

Anyone can use the Dementia Dictionary to search for behaviours, actions, & vocalisations that they see being displayed by people living with dementia but do not understand. They will then be able to view behaviours that are similar to what they are seeing and go through all of the possible interpretations to see if there is anything there that matches their situation

If they do, then fantastic, they will be able to better understand and respond to this situation in the future

If they do not find anything that they believe matches what they are seeing then people are able to ask for their own specific situation to be interpreted. All of the interpretations in the Dementia Dictionary are provided by our worldwide network of Dementia Interpreters, who have completed a training course to enable them to be registered, and they use the knowledge gained during this training, as well their own first-hand experiences of dementia, to come up with potential interpretations for all of the behaviours that people would like help with

The Dementia Dictionary is enabling people around the world to better connect with people who previously had been unable to do so Our ultimate aim is that this resource will stop all of the labelling that tends to happen with people living with dementia, labels such as ‘challenging’ and ‘aggressive’, as people will now be able to understand that these behaviours are actually forms of communication.

https://www.eventbrite.co.uk/e/596775691157

Blue Box from Whzan

Used by the NHS and carers throughout the UK to mon of people every day. The BLUE BOX helps conduct comprehensive clinical assessments, communicating results to healthcare professionals.

The BLUE BOX supports the lives of people with long term conditions such as COPD, asthma, diabetes and coronary heart disease, as well as monitoring people with short term needs

The Whzan Blue Box is all-in-one telehealth case. It measures vital signs, records photos, performs multiple assessments and questionnaires including NEWS2. Signs of deterioration or illness are identified earlier, for a clinical response and support

Whzan automatically calculates a National Early Warning Score (NEWS2), in use throughout the UK supporting analysis of illness, nutrition, hydration, frailty and many other conditions Includes health and activity pattern recognition.

Watch these videos to find out more:

Blue Box from Whzan - YouTube

Whzan Digital Health X Vayyar Care - YouTube

NEWS: FUNDING NEWS

The Government is providing up to £210 worth of voucher funding as immediate help fo experiencing slow broadband speeds in rura

Vouchers worth up to £4,500 for homes and businesses help to cover the costs of installing gigabit broadband to people’s doorsteps.

Check below if you’re eligible for a voucher at your address.

https://gigabitvoucher culture gov uk/home/who-is-eligible/

About the scheme

The government is committed to delivering lightning-fast, reliable gigabit-capable broadband to everyone in the UK as soon as possible, working hard with broadband providers to accelerate their commercial development plans.

For hard to reach areas where broadband is more costly to build, the government is investing £5 billion to ensure places are not left behind.

The rollout to hard to reach areas of the UK will be subsidised by government contracts, awarded to broadband providers over the next few years, until the whole of the UK is connected. The rollout has already begun and you can find out more about it here

If you and your community are not included in any commercial rollout plans and you do not want to wait for your area to be connected through the Project Gigabit rollout, you can apply for UK Gigabit Vouchers through this scheme.

To apply, you must go through a registered supplier The checker on this page will direct you to suppliers you can speak to about making an application.

You can find out more about the process on this page.

htt // i bit h lt e gov uk/#suppliers

Workforce: International Recruitment

Code of practice for the international recruitment of health and social care personnel in England - GOV.UK (www.gov.uk)

We are pleased to introduce the revised code of practice for recruiting internationally for health and social care organisations in England.

With a projected global shortage of 10 million health workers to achieve universal health coverage in low and lower-middle income countries by 2030, we remain committed to be a force for good in the world, and support better health and care both within and beyond our shores

We recognise the important role that international health and care workers play in health and care service delivery in the UK and we are committed to ensuring that we recruit from overseas in an ethically responsible manner

Support for Prospective International Applicants

This guidance is for prospective international applicants for health and care jobs in the UK.

It was updated on 03 April with information about taking on additional work if you have a health and care worker visa

Stay Strong, Steady & Independent: 17-30

Find activities to help you stay stay steady & stay independent

From the age of 30 our muscle strength and balance starts to decrease, and this increases our risk of having a life-changing fall

In fact, one in 3 people over 65 will have a life-changing fall this year

The good news is that you can reduce this risk with just 10 to 20 mins of strength and balance activity at least twice a week

To help you find an activity that can support you and that you enjoy, we’re running a two-week programme of taster sessions for anyone aged 50+ in Brighton & Hove

Stay Strong, Stay Steady, Stay Independent is a programme of local events running from Monday 17 to Sunday 30 April to raise awareness of the importance of strength and balance exercises to help people stay independent and age well.

Book a taster session to support healthy ageing

The programme will showcase low cost, organised instructor-led sessions in venues across the city and online, with a choice of drop in and bookable events

Over the fortnight, you'll have the chance to try out dance, fitness, Zumba, table tennis, Thai Chi, yoga, Boccia and more There are also opportunities to meet others for a chat, and for those you care for to be looked after. There really is something for everyone.

Not sure what to try out, try Active Forever

If you’re not sure what activities you want to try, you can pop along to Active Forever on Wednesday 19 April, between 10am and 1pm The council’s Healthy Lifestyles team will be there to show you a range of activities or for you to discuss your health and wellbeing. You can also pick up brochure or talk to someone about the other events going on.

Find out more

You can see the full list of activities available at www brighton-hove gov uk/stay-strong-events or pick up a programme from a library near you

You can also contact the Ageing Well service on 01273 322947 for more information

Residential & Home Care Show 2023

26-27 April 2023 - ExCel Lon

The Residential & Home Care Show

the UK’s leadership event for delivering outstanding care

Free for all care professionals to attend, the CPD certified conference programme will focus on the big issues facing the social care sector including recruitment and retention challenges, new employment law, personalisation, integrated care, safeguarding, raising quality, dementia, CQC ratings, which technologies work and business development.

Promising to arm you with strategies, products and services, The Residential & Home Care Show will help you be in the best position to address challenges and take advantage of the opportunities that lie ahead.

Reasons to attend:

● Free for care and healthcare professionals

● Take away practical ideas and solutions you can adopt in your own organisation

● Join thousands of Owners, Directors, and Senior Managers

● Meet and network with 200 exhibitors showcasing their latest products and solutions

● Build relationships between residential care providers, nursing homes, domiciliary care providers, NHS, local government, the voluntary sector and suppliers

● Learn from 50 expert speakers who will share key case studies and deliver important panel discussions with more industry leaders and successful care business operators

● Register here

Part of Health Plus Care, The Residential & Home Care Show is co-located with The Digital Healthcare Show and The Healthcare Show - attendees can enter all three shows.

Opening dates and times

Wednesday 26th April: 9.00am-5.00pm

Thursday 27th April: 9.00am-4.30pm

Entrance: East entrance, Prince Regent DLR

Contact event organiser:

healthpluscare-enquiries@closerstillmedia com

NEWS: New CQC Inspection

Watch the webinar.

Resources

We have also produced some supporting resources containing more information. Recommendations checklist – Environmental sustainability Recommendations checklist – Workforce equality, diversity and inclusion Blog: Environmental sustainability Blog: Workforce equality, diversity and inclusion

You can also take a look at our website and the GO Online: Inspection toolkit (Single Assessment Framework version)

Did you know?

Our registered manager webinars cover a range of topics to support managers and their services. We have over 30 recorded webinars available for you to watch covering lots of different areas including maximising recruitment and retention, contingency planning and winter pressures, effective supervision, wellbeing and many more

You will also find a recording of a recent webinar which looked at ‘Providing evidence to the CQC’.

Take a look at our webinars for more information.

A recording of our ‘New CQC inspection’ webinar is now available for you to view in your own time and share with your colleagues and contacts.

Top Tips - MS Word

Top Tip – MS Word Tip 7 - Check Spelling and Grammar

All the Microsoft Word tips and tricks in the world won’t help impress if you've got errors in your document. Spelling and grammar mistakes are very off-putting, but they’re also very easy to make. That’s why it’s key to check your spelling and grammar before sharing your files with others.

Word's Spelling & Grammar button helps you avoid embarrassing, costly mistakes in your files.

(Image Source: Envato Elements)

To begin, go to the Review tab, once again found on the ribbon. On the left side, click Spelling & Grammar. Word will analyse all the text on your document.

If errors are found, you’ll see a window appear.

Errors will appear highlighted, and you’ll have options to correct them.

You can check suggestions or choose to ignore an identified error if it isn’t valid

Barclays Digital Upskilling Returns

We are pleased to announce the very Digital Upskilling programme Barclays Digital Wings, will be returning in May 2023.

These events are limited and very popular so please book early

Digital Office Skills - MS Excel

Wednesday 24th May: 2.30pm - 3.30pm https://www.eventbrit

Getting started with Microsoft Excel: Create a new spreadsheet; E your spreadsheet; Using basic formulas; Presenting data with grap and saving your spreadsheet.

Digital Office Skills - MS Excel - NEXT STEPS

Tuesday 20th June: 2.30pm - 3.30pm

https://www.eventbrite.co.uk/e/585316877537

If you already know the basics of Microsoft Excel, or have attended our Basic Skills session, join us to learn the next steps. You will be supported to learn some of the more advanced functions, including Formatting your spreadsheet; Using a wider range of formulas; Presenting data with graphs and charts.

Communication at Work - MS Teams

Tuesday 4th July: 2.30pm - 3.30pm

https://www.eventbrite.co.uk/585378331347

You will be supported to learn some of the basic functions of Teams: Video calls and instant messaging, Collaboration tools, managing files and folders, sharing and permissions

Digital Office Skills - MS Word

Tuesday 19th Sept: 2.30pm - 3.30pm

https://www.eventbrite.co.uk/e/585385633187

Getting started with Microsoft Word: create a new document; Add to and amend your document; Review your document; Save your document.

Digital Office Skills - MS Word - INTERMEDIATE LEVEL

Tuesday 17th Oct: 2.30pm - 3.30pm

https://www.eventbrite.co.uk/e/585328863387

If you are already confident using MS Word, join this session to learn about some of the advanced features, hints and tips to help you make your documents look even more professional.

It is a must for any manager/administrator.

Barclays Digital Champion Programme Our Brand New Digit Champions Programm

Having digital skills – even just basic onescan make a big difference in both your personal and work life.

Working collaboratively with Barclays, we are able to offer you this amazing, free Digital Champion programme. The programme was designed for anyone who wants to support the people around them to develop these essential digital skills. You will be teaching essential digital skills to help people become more skilled or avoid becoming digitally excluded and isolated The programme uses virtual sessions alongside online learning modules on Digital Wings to create an environment for Digital Champions to develop their digital skills ready to start supporting people around them. You don’t need to be a digital expert to become a Digital Champion but you do need a passion for helping others.

es it work? To become a Digital Champion you’ll join minute virtual sessions hosted by Barclays Digital You’ll also need to complete some specially d online learning modules in Digital Wings to help our knowledge and give you the skills you need to th others

gramme will take around six weeks to complete und 90 minutes of learning each week Following ital Champions will have a learning space to revisit learning, resources and more support if needed.

Here’s what we’ll cover: Virtual sessions: Becoming a Digital Champion, digital basics and fraud and scams Online courses: Communicating, transacting and being safe and legal online.

More information about the programme can be found here:

https://digital wings uk barclays/digital-champions

Getting started!

Follow the steps below to get started:

1 - Register - When you register to become a Digital Champion, you’ll join a cohort of other Digital Champion trainees. You’ll stay in this group throughout the programme, and you’ll have to attend each session to complete the programme and become a Digital Champion.

2 - Complete the learning - In addition to attending the virtual sessions, you’ll need to complete three specially selected Digital Wings modules which cover all the topics you’ll be expected to start sharing in your Digital Champion role. In each session and module, we'll give you some ideas on how you can use the learning to help others.

3 - Tell us how you’re doing - Once your learning is complete Barclays team will ask you to share how you’re doing after 30, 60 and 90 days so keep a note of how many people you’re helping. This could be by sharing Digital Wings or showing people how to do something digitally for the first time. You will also have the opportunity to let Barclays know if you need any more help.

be a

make sure you’ve

Digital Social Care - Events and trainin

MASTERCLASS: Data access – what can GP Connect do for you?

Date: Thursday 20 April 2023 - Location: Online - Zoom - Read more

ICB/ICS collaboration – what does good look like?

Date: Thursday 18 May 2023 - Location: Online - Zoom - Read more

Developing Digital in Learning Disabilities Autism & Mental Health services

Date: Tuesday 23 May 2023 - Location: Online - Read More

Digital Social Care offer a range of training sessions and events.

Click the link to access full details of their Events:

Events | Digital Social Care

Free Training & Events - April/May

Data Protection & GDPR - ROPA and IAR

25th April 2023 at 10.30 - https://www eventbrite co uk/e/589906334727

Access to Care Records, & the use of Data & Technology are fundamental to Hea therefore the Care Quality Commission will assess how safely they are used, & ho in terms of information governance. Question C3.3 from the Key Lines of Enquiry (KLOE) asks: How are people assured that information about them is treated confidentially ?” And question W2 8 asks: “How does the service satisfy itself that it has robust arrangements… in line with Data Security Standards?”

How confident are you that your data protection is up to scratch?

The Information Asset Register (IAR) and Record of Processing Activities (ROPA) will be explained & discussed Watch this short video and decide for yourself, then join our free webinar to hear how to stay compliant.

https://www youtube com/watch?v= YRs28yBYuI

NHS MAIL - COMMON PROBLEMS - We can help.

26th April 2023 at 10.30 - https://www eventbrite co uk/e/589917337637

NHSmail is a free, secure email system that is available to all CQC- registered care providers in England who have achieved Approaching Standards on the Data Security and Protection Toolkit.

This Masterclass is designed to help you with the following:

• Getting set up with a new mailbox

• How to access your account and set up the shared mailbox

• How to do password resets

• How to obtain additional accounts

• How to go about joining, moving and leaving a site

• Where do you need to go to raise requests or get the correct support?

We will answer your questions with any issues or concerns you may have.

Dementia Dictionary

16th May 2023 at 14.30 - https://www eventbrite co uk/e/596775691157

The Dementia Dictionary is the worlds first completely free to use resource helping people to learn the language of dementia and communicate more effectively with people living with dementia

The Dementia Dictionary contains thousands of definitions for a wide range of behaviours, actions, and vocalisations, helping people to understand what is being communicated through these actions, as well as some useful pointers and advice for how to respond to these situations based on what is being communicated.

The Dementia Dictionary is enabling people around the world to better connect with people who previously had been unable to do so. Our ultimate aim is that this resource will stop all of the labelling that tends to happen with people living with dementia, labels such as ‘challenging’ and ‘aggressive’, as people will now be able to understand that these behaviours are actually forms of communication.

Join this event to learn more about how Dementia Dictionary can aid communication

Free Training & Events continued

Home Care - Lone Working and Roles in Data Protection

17th May 2023 at 10.30 -

https://www.eventbrite.co.uk/e/615201713887

Lone Working - In social care many roles call for staff to work in isolation, wheth the community.

This places additional responsibilities and challenges on those staff members. This session explores some of those issues particularly in relation to how to assess the potential areas of risk and mitigate against them

We will place an emphasis on the requirements for keeping staff safe and keeping data secure

Roles in Data Protection - This session explores the formal and informal roles associated with Data Protection.

What are the requirements? Who should fulfil these roles? What do the roles entail and potential implications for those in the role?

Roles included will be Data Protection Officer, Senior Information Risk Officer, Caldicott Guardian, Information Governance Lead as well as general duties for all staff

Homecare - Birdie

23rd May 2023 at 14.00 -

https://www eventbrite co uk/e/615186137297

Home Care software that helps you care with confidence

Discover Birdie, your complete homecare software solution Designed to give you better visibility over your care and support older adults to live happily at home.

Birdie in a nutshell

A complete care management solution for care organisations

● Industry-leading eMAR

● Secure GPS, QR code or OTP check-in

● Instant alerts for concerns, missed medications or late visits

● Integrates with rostering providers

● Free training and onboarding

● 24/7 account support

● Proven to save up to £12,000 a year and an average of 30 hours per month

● Designed with in-house GPs and partner agencies

Join this event where Birdie will be showcasing their complete care management solution

Free Training & Events continued

Mental Capacity & Consent - New Legislation

24th May 2023 at 10.30 - https://www eventbrite co uk/e/615203469137

Relevant information about people you support is already safely shared between other professionals and staff Very soon, adult social care providers will also be a records

However, The Integrated Care Record is only provided to health and social care organisations that can comply with the relevant laws about data protection. We will look at relevant new legislation and any changes, including new LPS changes and the revised LPS code.

Digital Office Skills - MS Excel

Wednesday 24th May: 2.30pm - 3.30pm - https://www eventbrite co uk/e/585298612907

Getting started with Microsoft Excel: Create a new spreadsheet; Entering data, Formatting your spreadsheet; Using basic formulas; Presenting data with graphs and charts; Amending and saving your spreadsheet

Republish your DSPT to ‘Standards Met’ - What’s new?

30th May 2023 at 14.30 -

https://www eventbrite co uk/e/615208534287

The Data Security and Protection Toolkit (DSPT) is an online self-assessment tool to help adult social care providers in England to store and share information safely.

In this session, we look at the recent changes to the DSPT and help you navigate through these to achieve ‘Standards Met’ when you republish your DSPT for the 22/23 year

Because things change in your setting, you need to review and republish your toolkit every year so that it reflects your current data and cyber security arrangements For example, you may have introduced new staff, data systems, technology or services – which in turn will impact how you manage your information.

The deadline for publishing your DSPT for 2022/22 is 30 June 2023.

This webinar is for care providers who have published before, and are reviewing and republishing their DSPT but don't worry if you have never published, we will help you keep up.

Free Training & Events continued

Data Protection, Compliance with Royds Withy King Solicitors - RKW Goodman

6th June 2023 at 11.00 - https://www.eventbrite.co.uk/e/615188895547

With the help of local solicitors specialising in social care, learn how to stay com Protection and UK GDPR legislations, which in turn will help you stay compliant with the CQC and avoid fines for data breaches by the ICO

Whilst during the pandemic, data protection was not high on the agenda for either the CQC or the providers, this is about to change

As a part of their assessment relating to caring and well led, CQC will be looking at the way you manage your data Some of the questions you may be asked are:

● What personal data do you hold or collect?

● What do you do with that data?

● Who do you share it with?

● How long do you keep the data?

● What is the lawful basis for processing the data?

CQC will check that your records comply with Regulation 17 Health and Social Care Act 2008 (regulated activities) Regulations 2014:

● Data protection legislation.

● Accessible information standard and

● The toolkit (where necessary)

Some of the common problems you can avoid that CQC inspectors have identified are:

● Personal and special category data (health information) not being shared securely:

● Password protect or encrypt documents,

● Secure sharing sites

● Egress for emails

● Software up to date

● Doors to offices is being left unlocked, open and unattended

● Data being taken off site and not backed up/ sufficiently protected

● Staff not being sufficiently trained

Completing the DSPT self assessment can help prove your compliance with Data protection legislation and UK GDPR.

It can also help you prevent data breaches, reduce the risk of cyber attacks and make dealing with requests from individuals to exercise their rights in respect of personal data much easier

Completing the toolkit can help you reduce the risk of fines from the ICO for non-compliance as you will be able to show the steps you have taken to minimise the risks

Free Training & Events continued

Digital Office Skills - MS Excel - NEXT STEPS

Tuesday 20th June: 2.30pm - 3.30pm - https://www eventbrite co uk/e/5853168

If you already know the basics of Microsoft Excel, or have attended our Basic Ski learn the next steps. You will be supported to learn some of the more advanced f Formatting your spreadsheet; Using a wider range of formulas; Presenting data w

Communication at Work - MS Teams

Tuesday 4th July: 2.30pm - 3.30pm - https://www eventbrite co uk/585378331347

You will be supported to learn some of the basic functions of Teams: Video calls and instant messaging, Collaboration tools, managing files and folders, sharing and permissions

Digital Office Skills - MS Word

Tuesday 19th Sept: 2.30pm - 3.30pm - https://www.eventbrite.co.uk/e/585385633187

Getting started with Microsoft Word: create a new document; Add to and amend your document; Review your document; Save your document

Digital Office Skills - MS Word - INTERMEDIATE LEVEL

Tuesday 17th Oct: 2.30pm - 3.30pm - https://www eventbrite co uk/e/585328863387

If you are already confident using MS Word, join this session to learn about some of the advanced features, hints and tips to help you make your documents look even more professional.

It is a must for any manager/administrator.

Contacts

Nada Wakeford nada@westsussexpartnersincare.org

Brian Roberts brian@sussexdigitalteam.co.uk

Sarah McNally sarah@sussexdigitalteam.co.uk

Claire Badzek claire@sussexdigitalteam.co.uk

Or phone us on 07860 630063

www.sussexdigitalteam.co.uk