Stone Gungahlin Property Management Booklet

We do things the smarter way.

With more than a decade of real estate experience to her name and an intimate understanding of the Canberra market, Amanda Tehle is one of the area’s foremost property management specialists.

Looking after a substantial investment portfolio on behalf of her valued clients, she’s known for her ability to maximise return on investment and achieve premium prices through expert marketing and her extensive network.

A lifelong local, Amanda enjoys helping clients expand their portfolios, especially helping the many younger people who are making their first foray into the investment market. It’s the people

aspect of real estate that she really loves, along with the opportunity to constantly grow and learn something new every day.

It was the respected, progressive brand and the corporate culture that really drew Amanda to Stone. As Principal of the Gungahlin office from its inception, she’s delighted to be able to champion the company’s forward-thinking approach, exceptional service ethos and innovative marketing for the advantage of all clients.

Property management.

We do the work so you don’t have to.

Our team are here to take the stress out of renting and investing. If you’re unhappy with your current Property Manager, or tired of managing your own properties, talk to our team today and see how we do it better at Stone:

Priority advertising placement

Stone has priority placement on Domain.com.au & Realestate.com.au to ensure your property is seen faster and leased sooner. Your ad will appear as the first listings on the suburbs search and will show larger photo icons, for better exposure.

State of the art inspection

To ensure your property is properly maintained throughout the life of your tenancies, it is important to receive detailed inspection reports. At Stone, we provide full written reports, with colour photos as well as video inspections on request.

Our application is online

Tenants need only complete their online application, and it is then automatically forwarded to our team for immediate processing. Providing a far quicker process for potential tenants, making it easier for them to apply for your property. Resulting in faster letting, with Stone.

Our online booking system

The ability to show your property to prospective tenants more often with our online booking system. Tenants can book times that suit them, around parameters that suit you. Rather than having to wait for a weekend open. This means your property is leased faster.

Customer service guarantee

Our commitment to our clients is absolute. If you are not satisfied with the service you are receiving and you have made us aware, we will do everything possible to resolve the matter immediately. To reinforce our commitment to creating lasting relationships, we will offer you one months free management of your property to assist in restoring your trust in us.

One client record

Our network shares one true client record across Australia, helping us service you better, no matter where your investment properties may be.

At Stone, we’re about long term relationships , not one-off transactions.

Your Gungahlin team.

Amanda Tehle Principal | Executive Investment Manager

Tahlia Dal Broi Executive Investment Manager

Kerry Robinson Executive Investment Manager

Jess Doolan Partner | Sales Agent

Steve Boden General Manager

Viki Doumos Property Management Associate

Jess Glaetzer Property Management Concierge

Jess Smith Principal | Sales Agent

Isabella Ferry Investment Manager

As a passionate, experienced team with drive and energy on our side, we have an intimate knowledge of the Canberra market and understand its people, properties and lifestyle better than anyone. We’re delighted to bring the highly regarded Stone network to Canberra, upholding its supportive corporate culture and unwavering focus on achieving both exceptional results and an extraordinary real estate experience for our sellers, buyers, landlords and tenants.

Stone is a passionate, experienced team with drive and energy on their side, with an intimate

knowledge of the Canberra market and understanding its people, properties and lifestyle better than anyone. The team is delighted to bring the highly regarded Stone network to Canberra, upholding its supportive corporate culture and unwavering focus on achieving both exceptional results and an extraordinary real estate experience for our sellers, buyers, landlords and tenants.

The team offers clients the assistance in buying and selling property, or those looking to rent or lease a property in Canberra.

The leasing process.

Agent appointed

Advertisement written

Listed online

Open home conducted

Applications checked

Applications provided to the owner for final approval

Lease sent along with bond and rental payment details

Final clean done

Application approved Keys

Lease returned and signed by agent

Ingoing condition report done

Having consistency marketing is key to creating a successful property marketing campaign. We have developed a range of collateral that not only showcases your property to it’s best, but ensures we leave it at the forefront of potential buyers minds.

More than just a website.

We take users on a digital experience to ensure that your property is seen by as many people as possible. The Stone website is the perfect place to showcase our range of innovative marketing tools, designed to make your home stand out in today’s market.

A database like no other in real estate.

The real estate landscape is made up of independent offices and franchise operations that are either not linked together, or not linked to their head office. Traditional businesses consist of one owner with teams of individual agents working for their clients in multiple silos.

Great things in business are never done by one person, they’re done by a team of people.

Steve Jobs

How we position your property.

Attracting your tenant

As time passes, owner negotiating power decreases while tenant negotiating power increases.

Property management structures.

The property management structures

What sets us apart.

We are trained property managers with decades of experience

We maintain a high quality, profitable property portfolio

We invest in our people by training and nurturing the next generation

We use our expertise and industry experience to mitigate liability to you

We hold smaller than average portfolio sizes

We ensure your asset will forever remain an asset

Owner checklist.

Insurance

We recommend that you take out the following insurances:

Building insurance and basic contents

Public liability

Landlords insurance with periodic tenancy cover

Depreciation schedule

BMT tax depreciation schedules

MCG quantity surveyors

Keys and locks

We require the following keys:

1 x full management set

2 x full tenant sets including remotes

Codes for security systems

Initial cleaning and carpet cleaning

Recommended timeframe

Photography

Moving date

Available date

Property online

First open home

We recommend obtaining a full end of lease clean and carpet clean prior to your new tenants moving in.

Property bills

Please provide us with any reference numbers for your ACT rates/land tax, icon water and body corporate manager details.

Owner checklist

Managing Agency Agreement signed

Agent provided with rates bill

Agent provided with water bill

Australia Post notified and mail redirected

3 × sets of keys provided to the agency

Security codes provided

Initial cleaning booked

Carpet cleaning booked

Property bins have been emptied

Move dates and availability dates booked

Landlords insurance taken out

Tax depreciation schedule booked in

A

unique way of looking at real estate.

When you’re ready, we’re ready.