ST JOHN AMBULANCE AUSTRALIA (NSW) AND CONTROLLED ENTITY ABN 84 001 738 370 DIRECTORS’ REPORT The Directors present their financial report for St John Ambulance Australia (NSW) (“the Company” or “St John Ambulance”) and its controlled entity, which are together referred to in this report as (“the Group”), for the year ended 31 December 2021. The Company is an entity limited by guarantee with no share capital under the provisions of the Australian Charities and Not-for-profits Commission Act 2012. Our Purpose Every day, Australians are at risk of vulnerability, illness, injuries and potentially life-threatening situations at home, in the workplace and the community. We believe that every Australian should have access to responsive healthcare and wellbeing support when and where they need it. Now more than ever, it is critical we empower and serve our communities. In 2021, our focus remained on delivering positive outcomes, providing sustainable solutions, and continuing to invest in our future. Serving Our Communities Since our inception in 1883 St John Ambulance has been proud to serve our communities and improve the lives of those around us. There has perhaps never been a greater need than now. Throughout the COVID-19 pandemic we have stepped forward to play our part in the path to recovery. St John Ambulance has actively partnered with NSW Health throughout the COVID-19 public health response, providing medical and logistical support at COVID-19 testing clinics, quarantine hotels and major transport hubs – including airports, across the state. Through the course of the pandemic our members have dedicated over 220,000 hours to keeping the NSW community safe. Our members continued to support NSW communities during the recent devastating flood crisis, providing community medical services and mental heath support to thousands of flood impacted residents at evacuation centres in northern NSW and critical field medical support to frontline emergency service first responders. Strategic Focus Despite the impact the COVID-19 pandemic has had on our operations and on all of our lives throughout 2021 we have made significant progress on the 4 key pillars of our 2025 Strategic Plan. Capability – To serve our community we invest in our people, our assets and our technology to ensure we are fit for purpose. In 2021 we continued to develop our capability by. •
Improving the volunteering experience at St John Ambulance through the development and launch of a range of new programs to enhance the recruitment, onboarding, induction and training of new volunteer members into the organisation, including tailored programs for adults, young people, and parents of children who have applied to join our youth programs.
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Investing in our future healthcare leaders by creating an extensive and interactive training program for our youth and cadet members. More than 40 learning modules were developed covering topics including personal safety, burns, bites and stings, anatomy, and defibrillation. Additionally, Cadet members can complete 12 Proficiency Badges via eLearning.
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Investing in the expansion of our operational fleet and equipment to ensure St John Ambulance remains a capable and reliable partner to support the NSW community. In 2021 we invested in 17 new vehicles, upgraded radio communications infrastructure and completed the roll-out of emergency response kits to support and enhance our ability to quickly respond in times of crisis.
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