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Directors’ Report
ST JOHN AMBULANCE AUSTRALIA (NSW) AND CONTROLLED ENTITY ABN 84 001 738 370
DIRECTORS’ REPORT
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The Directors present their financial report for St John Ambulance Australia (NSW) (“the Company” or “St John Ambulance”) and its controlled entity, which are together referred to in this report as (“the Group”), for the year ended 31 December 2021.
The Company is an entity limited by guarantee with no share capital under the provisions of the Australian Charities and Not-for-profits Commission Act 2012.
Our Purpose
Every day, Australians are at risk of vulnerability, illness, injuries and potentially life-threatening situations at home, in the workplace and the community.
We believe that every Australian should have access to responsive healthcare and wellbeing support when and where they need it.
Now more than ever, it is critical we empower and serve our communities. In 2021, our focus remained on delivering positive outcomes, providing sustainable solutions, and continuing to invest in our future.
Serving Our Communities
Since our inception in 1883 St John Ambulance has been proud to serve our communities and improve the lives of those around us. There has perhaps never been a greater need than now. Throughout the COVID-19 pandemic we have stepped forward to play our part in the path to recovery.
St John Ambulance has actively partnered with NSW Health throughout the COVID-19 public health response, providing medical and logistical support at COVID-19 testing clinics, quarantine hotels and major transport hubs – including airports, across the state. Through the course of the pandemic our members have dedicated over 220,000 hours to keeping the NSW community safe.
Our members continued to support NSW communities during the recent devastating flood crisis, providing community medical services and mental heath support to thousands of flood impacted residents at evacuation centres in northern NSW and critical field medical support to frontline emergency service first responders.
Strategic Focus
Despite the impact the COVID-19 pandemic has had on our operations and on all of our lives throughout 2021 we have made significant progress on the 4 key pillars of our 2025 Strategic Plan.
Capability – To serve our community we invest in our people, our assets and our technology to ensure we are fit for purpose. In 2021 we continued to develop our capability by.
• Improving the volunteering experience at St John Ambulance through the development and launch of a range of new programs to enhance the recruitment, onboarding, induction and training of new volunteer members into the organisation, including tailored programs for adults, young people, and parents of children who have applied to join our youth programs.
• Investing in our future healthcare leaders by creating an extensive and interactive training program for our youth and cadet members. More than 40 learning modules were developed covering topics including personal safety, burns, bites and stings, anatomy, and defibrillation. Additionally, Cadet members can complete 12 Proficiency Badges via eLearning.
• Investing in the expansion of our operational fleet and equipment to ensure St John Ambulance remains a capable and reliable partner to support the NSW community. In 2021 we invested in 17 new vehicles, upgraded radio communications infrastructure and completed the roll-out of emergency response kits to support and enhance our ability to quickly respond in times of crisis.
ST JOHN AMBULANCE AUSTRALIA (NSW) AND CONTROLLED ENTITY ABN 84 001 738 370
Knowledge – Our programs and courses empower individuals to take action when needed, to have confidence in a crisis. In 2021 we empowered our communities by.
• Equipping over 50,000 students with the ability and confidence to apply lifesaving first aid, mental health and crisis support skills, making homes, workplaces and communities across NSW safer.
• Launching the St John Ambulance online accredited First Aid and Cardiopulmonary Resuscitation (CPR) training courses to support essential workers maintain their qualifications throughout the
COVID-19 pandemic and improve access to these critical lifesaving skills in regional and remote communities.
• Developing the Workplace Mental Health for Managers training course to provide workplace Managers and Supervisors with the knowledge and skills to assist employees with a mental illness or those returning to work after a crisis.
• The development, in partnership with Marathon Health, a registered charity and not-for-profit organisation, of a specialised Indigenous First Aid program. The training is culturally sensitive and designed to meet the unique needs of Indigenous communities. This program will empower Indigenous communities with the confidence and capability to act in emergencies and to support community members.
Safety – St John Ambulance is there when we are needed, our members have the skills, training and equipment to save a life. In 2021 we inspired confidence in our communities by.
• Providing essential community medical and COVID-19 safety services to keep staff and patrons safe at over 1,600 major and community events across the state.
• The Launch of the St John Ambulance Automated External Defibrillator (AED), in 2021 alone over 1,100 of these lifesaving devices were installed in workplaces, community venues and public spaces across NSW.
• Supporting emergency service organisations with COVID-19 testing services to ensure that the staff and volunteers of these essential services are available to respond in times of crisis.
Access – To enhance community care we help connect our communities with vital healthcare services. In 2021 we enhanced our communities access to health services by.
• Supporting the NSW Health COVID-19 rollout, St John Ambulance members provided crucial vaccination and administrative services at NSW Health vaccination hubs and supported vulnerable communities access to the COVID-19 vaccine through the operation of mobile outreach vaccination clinics.
• Through our partnership with Sonic HealthCare, St John Ambulance members provided COVID-19 vaccination services to vulnerable and priority groups including aged care and disability care staff and residents and frontline healthcare workers through a network of vaccination clinics across the Sydney metropolitan region.
• Our partnership with Healthshare NSW has seen St John Ambulance members provide Patient
Transport Services to support Healthshare NSW with critical additional patient transport capacity in a time of unprecedented demand resulting from COVID-19. Our fleet of ambulances and logistics vehicles have been deployed across the Sydney metropolitan region to assist with transporting patients to and from hospitals or healthcare facilities.
• Throughout the pandemic St John Ambulance has supported essential services and businesses across the state to remain open and keep their staff safe through the provision of temperature testing services, first aid training and rapid antigen testing services.
ST JOHN AMBULANCE AUSTRALIA (NSW) AND CONTROLLED ENTITY ABN 84 001 738 370
Financial Strength.
St John Ambulance’s growth in recent years has enabled us to be a more resilient organisation with the ability to further respond to crisis events that have impacted our communities over the past 2 years, while continuing to deliver our core lifesaving services.
It is very pleasing to report that we have been able to achieve a surplus of $3.554 million for 2021 following the surplus of $4.412M in 2020.
Surpluses generated continue to be reinvested into enabling our organisation to deliver on our social purposes. We recognise that our staff and volunteers are our most important asset and investing in enabling and the training and development of our people is critical to our future success. We continue to be committed to investing in upgrading our operational fleet, equipment and systems to ensure St John Ambulance remains a capable and reliable partner supporting NSW communities.
We are committed to ensuring the long-term sustainability of St John Ambulance and will continue to explore ways that we can grow and diversify our income streams.
Thank you
To all of our stakeholders, we thank you for your continued support of St John Ambulance in 2021.
To our staff and volunteers whose dedication has continued to keep communities right across NSW safe in challenging circumstances throughout 2021, thank you. We are incredibly proud of the work that you do, your commitment and service to the communities of NSW.
To our donors and supporters, we are honoured by your generosity. Your donations, grants and bequests directly support our community programs and volunteers, saving lives in communities across the state.
To our corporate partners, your support enables us to fulfil our goal of saving lives and building community resilience. Every time you engage St John Ambulance to train staff in first aid, install a St John Ambulance workplace first aid kit or defibrillator, engage St John Ambulance corporate health services, make St John Ambulance products available for sale or support a St John Ambulance division with goods or services, you directly help us to deliver a greater impact to the NSW community.
Directors Details
The Directors of the Company at any time during or since the end of the year are:
Name and qualifications Sean McGuinness
BCom (Fin/Acc), FCA, GAICD
Board & Committee Membership
Independent Non-Executive Director
Chair of the Board of Directors
Member of the Honours & Awards Committee
Member of the Audit, Risk & Investment Committee to July 2021
Experience
▪ C-Suite executive with extensive listed and private company experience in Australia,
Europe, United States and Asia, specialising in the areas of risk management, governance, M+A and finance strategy. ▪ Extensive Health, Consumer Products and
Natural resources experience. ▪ Fellow of the Institute of Chartered
Accountants Australia. ▪ Graduate of the Australian Institute of
Company Directors. ▪ Director of St John Ambulance Australia. ▪ Experienced Non-Executive Director &
Chairman - committed to supporting profit for purpose organisations.
Name and qualifications Sue Campbell-Lloyd AM
AM, RN, CStJ
Scott McDonald BA, LLB, FAICD
Coretta Bessi
BCom, MBA, GAICD
Stephen Woodhill
BA, MComm, FCCPA, AFAMI, MAICD, MPRIA, CPM
Mick Campbell
BSc, GAICD
ST JOHN AMBULANCE AUSTRALIA (NSW) AND CONTROLLED ENTITY ABN 84 001 738 370
Board & Committee Membership
Independent Non-Executive Director
Chair of the Honours & Awards Committee
Member of the People & Clinical Governance Committee from September 2021 Independent Non-Executive Director
Deputy Chair of the Board of Directors
Member of the Audit, Risk & Investment Committee
Independent Non-Executive Director
Member of the Audit, Risk & Investment Committee
Chair of the Audit, Risk & Investment Committee to August 2021
Member of the People & Governance Committee
Chair of the People & Governance Committee from September 2021z Independent Non-Executive Director
Member of the Honours & Awards Committee
Member of the People, Clinical & Governance Committee
Independent Non-Executive Director
Member of the Audit Risk and Investment Committee
Chair of the Audit, Risk & Investment Committee from September 2021
Experience
▪ Extensive experience in public health policy and program management at state and national level, including the promotion and implementation of nationwide immunisation programs, HR, governance and risk management. ▪ Retired.
▪ Legal Practitioner. ▪ Senior Member, NSW Civil & Administrative
Tribunal, Consumer & Commercial Division. ▪ Facilitator, Australian Institute of Company
Directors, Company Directors’ Course. ▪ Fellow, Australian Institute of Company
Directors. ▪ Lead partner in the pro-bono practice and successfully run appeals involving human rights to the High Court of Australia. ▪ Experienced C-Suite Executive. ▪ Extensive experience across procurement, supply chain, financial services, risk and compliance and information technology. ▪ Leadership experience in public, private and not-for-profit organisations. ▪ Lecturer University of Wollongong / Sydney
Business School (Procurement /
Negotiations).
▪ Experienced Chief Executive Officer. ▪ Extensive experience in corporate governance, issues and crisis management, government relations, investor relations, corporate & social responsibility, media relations and internal communication. ▪ Leadership experience in Not-for-Profit industry association and advocacy groups.
▪ Internationally experienced CIO / IT Director of 20 years. ▪ Specialises in technology transformations and turnarounds. ▪ Industry experience includes Higher
Education, Healthcare, Professional
Services, Technology and Finance.
Name and qualifications Ilan Lowbeer
B. Eng (Hons 1), M Sc (Logistics), GAICD
Associate Professor Jason Bendall
OStJ BMedSc(Hons) MBBS MM(ClinEpi) PhD FANZCA FPA FANZCP GAICD
Joanne Muller
BSc, DipEd, LLB
ST JOHN AMBULANCE AUSTRALIA (NSW) AND CONTROLLED ENTITY ABN 84 001 738 370
Board & Committee Membership
Commissioner and Director (appointed September 2021)
Member of the Honours & Awards Committee from September 2021
Commissioner and Director (Retired August 2021)
Member of the Honours & Awards Committee to August 2021
Chair of the People, Clinical & Governance Committee to August 2021
Independent Non-Executive Director (Resigned 31/01/2021)
Member of the People & Governance Committee to January 2021
Member of the Honours & Awards Committee to January 2021
Experience
▪ 15 years’ experience in commercial and supply chain management. ▪ Graduate, Australian Institute of Company
Directors. ▪ 20 years’ experience in volunteer leadership and management roles.
▪ Specialist Anaesthetist. ▪ Prehospital and Retrieval Medicine. ▪ Emergency Medical Services &
Paramedicine. ▪ First aid and resuscitation. ▪ Health Service Management. ▪ Volunteer management. ▪ Certified intensive care paramedic and an
Adjunct Associate Professor in
Paramedicine at Charles Sturt University and University of Sunshine Coast.. ▪ Represents St John Ambulance on the
Australian Resuscitation Council. ▪ Deputy Convenor (First Aid sub-committee) for the Australian & New Zealand Committee on Resuscitation. ▪ Legal Practitioner. ▪ Legal Member - Nursing and Midwifery
Council of NSW. ▪ Director - Girl Guides NSW ACT NT. ▪ Chair - Southern Metropolitan Cemeteries
New South Wales. ▪ Member - Fundraising and Development
Committee of the Board of Trustees Royal
Academy of Dance – London. ▪ Occasional Lecturer - Macquarie University (Chiropractic). ▪ Guest Lecturer – University of New South
Wales (Optometry).
ST JOHN AMBULANCE AUSTRALIA (NSW) AND CONTROLLED ENTITY ABN 84 001 738 370
Meetings of Directors
The number of directors’ meetings (including meetings of committees of directors) and number of meetings attended by each of the directors of the Company during the financial year are:
Board Meetings Audit Risk & Investment Committee
Honours and Award Committee Directors Eligible to Attend Attended Eligible to Attend Attended Eligible to Attend Attended
Sean McGuinness 10 10 1 1 2 2 Scott McDonald 10 10 4 4 - Coretta Bessi 10 9 4 4 - Sue Campbell-Lloyd 10 10 - - 2 2 Ilan Lowbeer 4 4 - - 1 1 Mick Campbell 10 9 4 4 - Stephen Woodhill 10 7 - - 2 2 Jason Bendall 6 6 - - 1 Joanne Muller - - - - - -
People, Clinical & Governance Committee
Directors
Eligible to Attend Attended
Sean McGuinness - Scott McDonald - Coretta Bessi 5 5 Sue Campbell-Lloyd 2 2 Ilan Lowbeer 2 2 Mick Campbell - Stephen Woodhill 5 4 Jason Bendall 2 2 Joanne Muller - -
Events subsequent to Balance Date
At a General Meeting of members of the Company held on 10 February 2022 the members of the Company passed a special resolution to adopt a new Constitution.
Other than the matters detailed above, no other matters or circumstances have arisen which have significantly affected, or may significantly affect, the operations of the Company, the results of those operations or affairs of the Company in future financial periods.
