University of Applied Sciences 2017-2018
International Hospitality Management Hospitality Management Bachelor of Business Administration (BBA) Associate Degree Location
Leeuwarden and Emmen Duration
4 years (BA) or 3 years (BA, Fast track) or 2 years (AD)
Contents 3 › STUDYING AT STENDEN
4 › YEAR 1
A solid foundation
5 › YEAR 2
Become a supervisor
6 › YEAR 3
Become a manager
7 › YEAR 4
Start up your professional career
Introduction “Studying International Hospitality Management (IHM) at Stenden is learning in practice. Students work in our own four star hotel for a number of years, and are gradually introduced to all facets of the trade, including the related theory. The Bachelor of Business Administration in Hospitality Management degree provides students with everything they need to become a professional in this dynamic world. The IHM programme has an extensive industry network. We continuously maintain our contacts to make sure that what you learn at Stenden matches the demands of the market. It’s not only students who appreciate the programme for this reason – employers also see the benefits and are enthusiastic about what our graduates have to offer.
FROM ST. MAARTEN DIPTI MAHTANI
“PBL encourages students to think outside of the box. During PBL sessions, students are challenged to think critically about a given task and they are triggered to share their perspectives on topics. This not only inspires students to step off the beaten path; they also learn from each other.”
The programme stands out because it is complete and offers the perfect combination of practical and management skills. Choosing a specialisation such as gastronomy or event management will be the icing on the cake. In addition, there are numerous opportunities to gain international experience. Our programme really broadens your horizons.”
Problem-based Learning (PBL) is one of the key elements of Stenden’s education and is quite different from traditional teaching. It takes a little time to get used to, but after the first few sessions, students are always enthusiastic about this way of learning. Small groups of students meet twice a week to work together. Graduates acknowledge the value of PBL during their internship and career. Apart from PBL, lectures and workshops are offered as supporting classes for students.
10 › WHY STENDEN? DR. CRAIG THOMPSON, HEAD OF SCHOOL, STENDEN HOTEL MANAGEMENT SCHOOL
ABROAD
14 › MEET STENDEN,
MEET THE WORLD!
15 › ADMISSION & APPLICATION
FROM ROMANIA
IACOB ONET MÃDÃLINA
piring “PBL is an excellent and ins e arg ch in be way of learning to or of and responsible for cases ved. sol be to problems that need nce.” The teacher is there for guida
Unleashing the potential of each student - that is our mission at Stenden University of Applied Sciences. At Stenden you receive personal support and a myriad of opportunities to work on your personal development and expand your horizons.
PROBLEM-BASED LEARNING: THE KEY ELEMENT
PROSPECTS
12, 13 › STUDY
PERSONAL DEVELOPMENT
We offer you a programme that stimulates inquisitive and inquiring minds. During your studies you will develop three skills in particular that help you make a difference: › Understanding tomorrow’s challenges › Intercultural skills and the ability to operate in an international environment › Cooperating and creating with others.
8, 9 › CAREER
11 › FACTS & FIGURES
Studying at Stenden
LEARN IN PROJECTS
Accreditations As the first and only hotelschool in the Netherlands and the first hotelschool in Europe Stenden Hotel Management received the European accreditation for Internationalisation.
Stenden Hotel Management School is the first hotel school in The Netherlands to be accredited by the prestigious Institute of Hospitality in the UK.
The International Centre of Excellence in Tourism and Hospitality Education has accredited Stenden Hotel Management School as the second-ranked institution in Europe with its outstanding programmes.
WHY STENDEN HOTEL MANAGEMENT SCHOOL?
› Stenden offers the largest hotel management programme in Europe and one of the largest in the world! › IHM places an emphasis on real world learning, and is the only hotel school in the Netherlands where this is officially recognized as a distinctive feature by the NVAO (Dutch Flemish Accreditation Authority). › Stenden’s own 4* Stenden Hotel is a commercial hotel business visited by national and international business and leisure guests for overnight stays, conferences, meetings and F&B. › Our internship office, which has excellent industry connections and enjoys a global reputation, prepares paid management placements worldwide in countries such as the US, Australia, the UK and many other European and Asian countries. › A world of opportunities: Students can follow part of the major or the specialisation minor at one of Stenden’s International Branch Campus sites (IBCs) in Qatar, Indonesia, Thailand and South Africa.
Each study year at Stenden consists of four periods of nine weeks. During each period or module you will work on a theme with a close link to the real world. You will be introduced to all aspects of the theme through different subjects. These subjects therefore change per module, depending on the knowledge and skills you need for a certain theme. PERSONAL COACHING
At the start of the programme, you are assigned a coach who will personally guide you during the entire programme and will help you to think critically about yourself, your way of learning and your future career.
3
1
The first year will be an introduction to the hospitality industry at operational level. Through subjects such as Law, Marketing, Human Resource Management and Finance, students will gain insight into the organisational structures of the hospitality industry. Managing customer expectations will also be an important part of year one.
FROM LITHUANIA
EMILIJA LUCENKO
“It was a dream of mine to study abroad in English. I really like the atmosphere here and the enthusiasm of my fellow students. Stenden has a 4 star hotel and students can go on a Grand Tour studying at exotic locations such as Thailand, Qatar, Bali and South Africa. The main things that make my study experience actually enjoyable are the friendly, professional and inspiring teachers who are always willing to give you good advice. We have a lot of fun in the workshops and PBL classes. I feel I am getting the best preparation for my dream job!”
2
Year 1 Introduction to the hospitality industry
Become a supervisor
The first year lays down a solid foundation for the rest of the programme. Working on actual cases will be the common thread throughout your studies. During the introduction week, you will already experience this challenging way of learning that makes studying at Stenden so unique. During one of the four study periods (modules) of year one, you will gain professional experience at the Stenden Hotel, under the supervision of senior students and practical instructors.
In the second year you will be fully immersed in the industry, from learning to analyse the business itself and the environment to being able to make the right choices as a supervisor. The cases you work on with your fellow students will show your level of thinking and acting. The second year also concentrates on the language skills needed for the international hospitality business, including English and a second foreign language such as Spanish, French or German. Language offerings may be expanded in the future. This year, you will run a virtual hotel together with a classmate and work on the improvement of this hotel in workshops. These simulations will teach you what the key indicators are for the success of your hotel, and which indicators have the greatest influence. You will use these to make your business profitable. LEARNING COMPANY: STENDEN HOTEL Stenden has several in-house learning companies. These are professional organisations where students can gain experience from practice, under the guidance of professionals. For example, our programme has its own Stenden Hotel. National and international visitors to Leeuwarden enjoy staying here, whether for business or pleasure. As well as the 28 comfortable rooms and five meeting rooms, this four star hotel also has a restaurant and an events office. The canteen and Stenden café are also part of the in-house learning facilities.
CAREER DEVELOPMENT The International Hospitality Management programme not only highlights the importance of learning the trade, but also focuses on unleashing the full potential of students during the programme and afterwards. Stenden actively provides career development through workshops and individual guidance to help students reach their study objectives, understand their career possibilities and make their choices. At the start of your study a personal career coach will be appointed to you. This coach will accompany you during your study and will advise you on your personal development.
Guest experience: Integrated Applied Marketing Hospitality Applied Research Business English 4
PERIOD
2
Resources: Integrated Applied Resources Financial Accounting Language of Business
FROM ITALY
SIMONA GUZZONE
“The in-house hotel, restaurant and canteen at Stenden appealed to me – I love putting what we learn into practice. I had always thought the hospitality industry would suit my personality but now I know that for sure. We are well-prepared to be managers, we get lots of international experience and the support given to international students is great.”
ASSOCIATE DEGREE Students can also choose to enrol in the two year Associate Degree programme offered at our campuses in Leeuwarden and Emmen. Students of the Associate Degree programme follow the first two years of the Bachelor programme and finish their study with a research project at the end of year two. These years conclude with an Associate Degree. Students can choose to continue studying for another two years and obtain their Bachelor Degree in Leeuwarden.
Contact the IHM Student Centre for questions regarding your study: +31 58 244 1618 hostprogramme@stenden.com
1
The main phase of the programme begins in second year. This year focuses on tactical management insights. Students will again have the opportunity to work at the Stenden Hotel, but this year as a supervisor managing the first year students. In addition you will run a virtual hotel together with a classmate.
The International Hospitality Management programme can be compared to a fast career in the hospitality industry: from operational employee in the first year to supervisor in the second year and manager in the third year. In the third year, students will be in charge of one of the departments of the hotel, for instance Food & Beverage, Sales & Marketing, Front Office, Finance or HRM. At the end of the programme students will receive a “talent passport”, which includes an overview of their developments, qualities and talents.
The IHM Student Centre is run by students and offers a helping hand to all students during the study preparation period. Students are connected with the Student Centre from the moment they sign up for their education until the point they complete the first year. The Centre’s office is open during the summer months and they answer questions on a daily basis. Upon arrival and for the first study period, students will also be introduced by host students to Stenden and the student city.
PERIOD
International Business Communication Supervising daily operations Virtual hotels Tactical insight
A solid foundation
INTERCULTURAL AWARENESS Working in the (international) hospitality industry means working with people from all over the world: our programme is dedicated to understanding international cultures and behaviours and how to interact and succeed in a professional international environment.
IHM Student Centre
Year 2
PERIOD
3
Hospitality Operations: The Hospitality Industry Hospitality Foundation Hospitality Finance
PERIOD
4
Real World Learning in Practice: Practical Training in the Stenden Hotel, restaurant, bar and conference facilities.
PERIOD
1
Hospitality Operations Design: Service Concepts & Operations Revenue Management Business Statistics
PERIOD
2
Hospitality Operations Performance: Hotel Procedures Hotel Operations Training Simulation Practical Training
PERIOD
3
Hospitality Operations Environment: Operations Environment Law Financial Analysis
PERIOD
4
Languages & Cultures in International Business: Conversation Reading/writing Culture Grammar Communication 5
In the third year, students gain their first management experience at Stenden Hotel. This year also prepares them for their internship and the actual next step into the professional world. The whole programme now switches to a strategic level.
Research options Research plays an important part within the International Hospitality Management programme. In the first year students are introduced to the different aspects of research. In the second year they learn the tools to set up applied research and use different methods. They are also introduced to the world of data analysis. In the third year, students carry out a professional study in one of fifteen areas, such as hospitality marketing, HRM studies or multicultural studies in hospitality. Some students do research for our own research unit, the Stenden Academy of International Hospitality Research (Stenden AIHR). The best studies are nominated for publication in a scientific journal for hospitality. ACADEMY OF INTERNATIONAL HOSPITALITY RESEARCH (STENDEN AIHR) Stenden AIHR is one of the world’s leading hospitality research academies. Its national and international researchers are dedicated to conducting studies on important aspects of hospitality, aiming to have an impact on the professional industry and contribute to improving hospitality education.
Together with NHTV Breda University of Applied Sciences and HZ University of Applied Sciences, Stenden was appointed by the Ministry of Economic Affairs and Education as CELTH to improve cooperation and knowledge transfer within the industry.
1
Strategic Management Hospitality Research Project Practical Training 6
PERIOD
4
Specialisation minors Strategy Management experience Research and analysis
Become a manager
2
There are two strategic modules – your majors – and two specialisation modules (minors) this year. Together with fellow students you will research the internal or external strategy of a company. For example, previous students have researched the possibilities of crowd funding for a new food & beverage company.
Strategic Management Hospitality Research Project Practical Training
FROM THE NETHERLANDS
THIJS BOKSLAG
“I will do my internship on a cruise ship. Stenden offers me the opportunity to gain experience, see the world and to apply my skills and knowledge at the same time. Isn’t that fantastic?”
Companies on Hospitality students
DISSERTATION Together with the internship company, students will discuss what kind of research they will be doing. All knowledge and experience gained in the previous three years now comes together: the final step before developing into a hospitality professional at management level. If students succeed in this phase they will have a bright future ahead of them.
PERIOD
4
Minor / Grand Tour
“We started working in partnership with Stenden Hotel Management School in 2013. We are now working on bringing our 9th IHM trainee on board. In my experience Stenden has always sent us highly intelligent, motivated and engaged trainees. Our IHM trainees are able to work well independently and in teams. They also get involved and participate in activities both at work and off site. Since the introduction of IHM students to our team, we have found them to be responsible and dependable, taking on additional responsibility whenever they are given the opportunity. I would highly recommend IHM graduates and partnering with Stenden Hotel Management School for all Management Trainee Programs.”
INTERNSHIP POSSIBILITIES: › Hilton › Radisson Blu › Mövenpick › Booking.com › NH Hotel › Starwood Hotel and Resorts › Marriot › Holland America Line (Cruise) › Amsterdam RAI (Exhibition Centre) › VNU Exhibitions Europe (Events Organisation) › and many more
MANAGEMENT This year, you will be in charge of second year students for five weeks and will be responsible for the entire department, for example, chairing staff meetings. Many students think this is the best part of the whole programme, and this management experience also gives you a head start in the labour market.
Minor / Grand Tour
Internship Work Experience Final Dissertation
PLACEMENT COACH Deciding on the internship, company, region and position can be challenging. Stenden has placement coaches who prepare students to make the right choice. There are many possibilities for International Hospitality Management students: from the Food & Beverage and Sales Department to Banqueting, and from HRM and Duty Management to Assistant General Management. In all cases, students have the chance to develop towards a position at management level.
› Gastronomy › Food & Beverage Management › Humanitarian Management › Wildlife Management › Lodge Management › Event Management › Rooms Division Management › International Relations › Spa and Health Business Concepts › Spa Business Strategy › Marketing & Management in Asia › Advanced Wine Management › and many more
3
The final year of the programme is mainly focused on the internship. As well as undertaking ten months of valuable work experience at the internship company, students will also do research for their final dissertation which they will complete during this internship.
The International Hospitality Management programme has the largest internship office at Stenden. This is no coincidence: the educational programme and its students have a good reputation worldwide, and new companies are eager to sign on as learning companies. The internship office has an online database where you can find information about more than six hundred highquality learning companies and positions spread around the world, including Australia, the United States and Great Britain. Students can also suggest their own internship company and the programme will assess if this company meets the standards.
SPECIALISATION You can stay in Leeuwarden for your minors, but many students choose a Grand Tour and follow the specialisation modules (minors) at one of the International Campus Sites of Stenden in Qatar, Thailand, South Africa or Indonesia. Others might follow an exchange programme at one of the more than a hundred universities from Stenden’s worldwide network. The minor Cruise Management is popular among hospitality students because many students do their internship on a cruise ship and find a job in this industry after they graduate.
PERIOD
Year 4
Start up your professional career
You can already specialise during the minor. As well as Cruise Management, students can choose:
CENTRE OF EXPERTISE IN LEISURE, TOURISM & HOSPITALITY (CELTH) To guarantee the quality of research and guidance, the International Hospitality programme is partner of the Centre of Expertise in Leisure, Tourism & Hospitality (CELTH). Stenden also works together closely with NHTV Breda University and HZ University of Applied Sciences.
PERIOD
3
Year 3
PERIOD
1
Internship and Dissertation
PERIOD
2
Internship and Dissertation
ALEXANDRA SMITH AREA EMPLOYMENT MANAGER INTERCONTINENTAL MIAMI
PERIOD
3
Internship and Dissertation
PERIOD
4
Internship and Dissertation
7
Career What some of our alumni are doing now:
prospects There is a realistic chance you will find a position at your intern ship company after graduation. Ninety per cent of the hospitality students at Stenden find work within four months, many at their internship company. Students can gain middle management level positions at hotels, restaurants, events organisations, resorts or conference centres. The international character of the programme opens up opportunities for graduates to find work in a variety of countries and develop a global career. With a Bachelor of Business Administration degree in Hospitality Management, you could take on a position as:
Short track Did you previously follow a programme in the field of hospitality, or do you have experience in this area? Then you can qualify for a shorter programme of three years since some modules can be skipped. For more information, please visit www.stenden.com.
3-year track You might qualify for the 3-year track of the International Hospitality Management programme which is a shorter and more intense track leading to the same degree as the 4-year track. Modules will be combined and we ask more self study. Entry into the 3-year track is granted based on a high school diploma that gives you access to your country’s highest education. Check www.stenden.com to find out whether you meet the entry requirements.
Hospitality is one of the most successful industries worldwide. It is expected that the industry will be able to offer 370 million jobs in 2026, an increase of 86 million jobs compared to 2016. This means a growing demand for well-trained hospitality employees. (source: World Travel and Tourism Council (WTTC) - 2016)
› Food and beverage manager for a large hotel or resort, managing and organising the entire department. › Rooms division manager for a large hotel or conference centre, managing the front office and housekeeping staff. › Manager convention bureau responsible for the day-to-day management of conventions and events. › Banquet manager coordinating and executing the details of events and meetings in a hotel. › Sales Manager representing a chain of hotels and arranging package deals with corporate clients.
FROM THE NETHERLANDS
These are just a few examples, of course. Some graduates work as advisors for event management agencies, or even embark on a future as financial controllers. This all-round programme provides graduates with unlimited career opportunities.
MARAT ASKHADULLIN, ALUMNUS
ut e the most complete information abo gav it e aus bec n nde Ste at dy stu to “I chose n though tional student in Leeuwarden. Eve the studies and the life of an interna programme has presented me with the ry, ust ind lity pita hos the in not my career is a good I still use every day. I have developed t tha lls ski me en giv and ges llen cha cess in my llenges – this has determined my suc work ethic and have risen to the cha I have h people from all walks of life since wit l dea to e abl am I s. role ss ine Sales/Bus ation was my l Estate, Defence and Aviation. Avi progressed from Hospitality to Rea a sound here. The IHM programme gave me dream and I regret nothing in getting sumed con e up on your aspirations even when giv ’t don So, . ent em nag ma for is bas theoretical h the hands-on experience and the by daily routines. How you deal wit tude and your success.” knowledge will determine your atti 8
Considering a Master’s degree?
IHM
There are excellent job opportunities in the industry for students graduating from Stenden Hotel Management School. However there is a demand for postgraduates at Master’s level who have relevant business and research skills as well as strategic capability.
FROM RUSSIA
For those students who have this ambition, Stenden offers the possibility to graduate with a Master’s degree. In cooperation with the University of Derby (UK), we offer two international Master’s programmes, the Master in International Leisure & Tourism Studies and the Master in International Hospitality and Service Management. Students can opt for a single Dutch Master of Arts (MA) degree or gain a dual award made up of a Dutch Master of Arts (MA) degree and a British Master of Science (MSc) degree. Both Masters are offered in a 14 month programme. This is a unique way for students to distinguish themselves in the hospitality or tourism industry!
BJÖRN OLTHOF
“As a Learning & Development Manager I am responsible for all training and programmes, from employees to CEO, for all Hilton Hotels in the Netherlands and Antwerp.”
In partnership with:
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Why Stenden? Stenden is a university of applied sciences for people who want to expand their horizons and who want to learn, but also for those who want to come up with solutions for the questions posed by people, organisations and society. › Truly international › High quality and affordable education › Good career prospects › Working on real assignments › Paid internship in the 4th year › Problem-based Learning
FROM DOMINICA SHAKIRA CASSANDRA
“I went to Bali and Thailand in order to specialize in Event Management. What an amazing experience! Being part of two different cultures was a welcoming challenge that has already paid off. I have grown as a person and a professional. It is something that I would recommend to every Stenden student!”
Facts 4
&
figures
10,500 students locations outside the Netherlands 41% men
59% women
HIGH QUALITY AND AFFORDABLE EDUCATION All programmes meet the quality standards set by the Dutch government and its quality and accreditation assurance body, the Accreditation Organization of the Netherlands and Flanders (NVAO). Dutch education is ranked among the best in the world. In comparison with other countries, the tuition fees for higher education in the Netherlands are very affordable.
Groningen
Assen
Meppel
Doha, Qatar
Emmen
locations
Bangkok, Thailand Bali, Indonesia
in the Netherlands
Port Alfred, South Africa
5 most popular
English-taught bachelor programmes at Stenden
100
GOOD CAREER PROSPECTS Each programme has its own Learning Company or dedicated practical component. The combination of academic and practical or managerial experience ensures that students not only gain knowledge but also essential skills for the industry that they wish to enter. As this is exactly what employers value, Stenden graduates are assured of a strong position in the international job market. A significant number of students are employed by their internship employers and can start a career immediately after graduation.
Dutch
different nationalities… a selection
German Chinese Spanish Bulgarian
Lithuanian Romanian French Italian British Russian Vietnamese
Jump International Innovative
Latvian Indonesian
International Hospitality Management Tourism Management Media and Entertainment Management International Business and Management Studies International Logistics Management
Brazilian Irish
into the world of Stenden
PBL Enterprising
Inquisitive Internships
11 bachelor study programmes
2 master study programmes
2 associate degrees
9 practical training companies
The Grand Tour has existed since 2000 During the 2015/2016 academic year some 608 students went on a Grand Tour
English taught Real-world Learning FROM AUSTRIA
TINA MÜLLER
“Within 5 years of graduating from IHM I was able to reach the second highest position in a hotel, becoming the Controller of the 5*+ hotel Vier Jahreszeiten Kempinski in Munich, Germany.” 10
5
Leeuwarden
218 South Africa
Small scale Grand Tour Personal
29 Qatar
110 Indonesia
216 visited multiple countries
“According to the International Student Barometer, students rank us highly for”:
Employability, Work Experience, Living Costs, Accommodation Costs, Making Friends
35 Thailand
PBL
Stenden’s education system Work on assignments in groups of 12
Typical classes at Stenden
Lecture - PBL – Group work Home study - Workshops
11
Study Abroad A warm welcome!
Studying at a university abroad is a very exciting opportunity of a lifetime. We look forward to receiving you at Stenden. We aim to make your experience as rewarding as possible and will support you throughout your time with us. Choosing where you’ll live is an important consideration when you’re off to study at Stenden. We have a wide range of quality accommodation available, located in the heart of our student towns. For non-EU students, housing is 100% guaranteed. Your time at Stenden starts with a mandatory introduction week during which you will register for your programme, attend introductory sessions, explore the university and have the chance to socialise with future fellow students. Stenden has a popular buddy network to help new international students settle into their new environment. A buddy is a current Stenden student who – on a voluntary basis – functions as a contact person for an international student, and helps out during his or her first days, weeks or perhaps months at Stenden. Furthermore, our International Office employees can always be contacted for help. As an international student you won’t be left on your own.
MAURICE BOESCHOTEN
Wildlife Management South Africa “It is a grand luxury to be able to travel for my studies. Being a child of my generation, I have an urge to see the world. I also believe that travelling and partly adopting new cultures leads me to a better understanding of the world around me. The Grand Tour experience broadens my horizons. The programme teaches me to look at the world critically, and the business-like approach offers the opportunity to make dreams come true.”
ANOUK SLIERENDREGT 2ND YEAR IHM MODULE, BALI
“During this module we visited large hotels to observe their daily business. Together with a friend, we rode our scooters every weekend to check out Bali. We visited temples, travelled with a boat to the magical Gili Islands, saw active volcanoes and learned the Balinese language. On top of that, we swam in waterfalls, saw many magical and deserted beaches and rode the waves. This is how I experienced the culture and life of the relaxed and friendly Balinese people. The Stenden campus was small, but modern. The people on the campus are very kind, generous, helpful and hospitable.”
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The Netherlands
A world of opportunities
The Netherlands – or Holland – has been open to people of non-Dutch origin for a long time. Today it is home to over 190 different nationalities and hence one of the most international countries in the world. It is a safe country by international standards, with low levels of violence and street crime. Dutch society is relatively non-hierarchical. For example, teachers tend to be very accessible and truly interactive with their students, which can help students really get the most out of their studies. Last but not least, almost everyone in the Netherlands speaks English!
Imagine how amazing it would be to broaden your horizons not only by studying in the Netherlands but also by having the opportunity to study in South Africa, Qatar, Thailand, Bali, Chile, USA, Finland, Spain or one of many other destinations. International Hospitality Management offers you the opportunity to study outside of the Netherlands. Interested in the Grand Tour, an exchange or an internship abroad? It is up to you to make that international experience happen! Explore the World of Opportunities offered by Stenden’s Grand Tour, exchange programmes and possibilities for internships abroad.
Grand Tour The Grand Tour offers you the possibility of studying at our international campuses in the Netherlands, South Africa, Qatar, Indonesia and Thailand. The entire educational programme of International Hospitality Management is offered in South Africa, Qatar and on Bali. Students can follow second and third year majors and minor on these campus sites (see www.stenden.com/grandtour). With an exchange programme you have the opportunity to take courses offered at a foreign university and learn from different professors (www.stenden.com/exchange). An internship abroad allows you to immerse yourself in a different culture while learning about the business in which you will have your career.
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meet stenden, meet the world! Studying at Stenden means studying in a truly international student community. Did you know that Stenden is one of the most international places to study in Europe, if not the world? We have approximately 1100 students, 25% of whom come from outside the Netherlands. Meet some of your fellow students and read about their experiences. Expand your international network whilst studying at Stenden!
Visit Stenden at the International Open Day! Experience the Stenden world! We invite you to visit Stenden during one of our International Open Days. The day is full of interesting activities, allowing you to get acquainted with Stenden and its educational programmes, and the opportunity to meet Stenden students, professors and people from all over the world is guaranteed. You just need to get here and we will take care of the rest! Our upcoming Open Days are on the following dates: › 19 November 2016 › 11 February 2017
admission requirements DEGREE TITLE › Bachelor of Business Administration in Hospitality Management. › Associate Degree in Hospitality Management.
FROM THE CZECH REPUBLIC
KRISTÝNA HRUSKOVÁ (right) “Solving project tasks and wor king in teams gave me a new perspective on studying.” HANA MÜLLEROVA (left) erent “Studying at Stenden is very diff ty. My ersi univ from studying at my own d goo ly real a exchange to Emmen was experience.”
FROM NEPAL
AYUDH BHATTARAI “I expected to have a hard time settling in, but the amazing international environment and the friendly people made it very easy.”
ENGLISH LANGUAGE REQUIREMENTS EU students: If you come from a country within the EU zone, you may be exempted from taking an English proficiency test. Please check the complete list of exemptions at www.stenden.com/admission-requirements Non-EU students: All students coming from outside the EU need to take an English proficiency test. Exceptions will be made for students who followed their previous education in a country where English is the official working and educational language. Stenden accepts three kinds of official language tests: IELTS, TOEFL iBT and the Cambridge Certificate of Proficiency in English. › Academic IELTS 6.0 (with a minimum score of 5.0 for each skill). For more information: www.ielts.org. › TOEFL iBT 550 (paper-based), 213 (computer-based) and 80 (internet-based). For more information: www.toefl.org. Original test results must be directly sent from the Educational Testing Service to Stenden. The TOEFL institution code for Stenden is 9215. › Cambridge ESOL score CAE-C.
Introduction Week
The locations in The Netherlands: › Leeuwarden › Emmen › Meppel (only for the ITEPS programme)
FROM RUSSIA
ELIZAVETA SUDEREVSKAYA t we were guided for “The interesting thing was tha students. It was very den the entire day by the Sten s who were talking ent nice to get to know the stud days I spent at The s. about their own experience I hope to go on and le, Stenden were really memorab graduation!” my r afte ity to study at Stenden Univers
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ACADEMIC REQUIREMENTS In order to apply, all EU and non-EU students need to have one of the following diplomas: › International Baccalaureate Diploma (IB) or European Baccalaureate Diploma. › High school diploma from an accredited institution. › GCE, O-level (at least 4 subjects with an end result of at least A,B or C) + GCE, A-level (at least 2 subjects). All 6 subjects should be different subjects. › Associate, Bachelor’s or Master’s degree.
FROM CAMEROON
When you start studying at Stenden, you will begin with the Study Start Week. During this great and indispensable week you will explore your new environment in groups. You will get to know the facilities at Stenden and the teaching methods, as well as the facilities in Leeuwarden or Emmen, their nightlife, the programme and your fellow students. During the Study Start Week you will not only have a lot of fun but you will also obtain important information and experience and meet people. In other words: an excellent preparation for the first year.
LARRY NKACHA “Stenden is very welcoming. It provides an environment conducive to studying.”
Meet Stenden worldwide
Stenden representatives visit fairs and organise seminars in a number of countries. Please check the calendar on our website www.stenden.com to find out when we will be visiting a location near you.
APPLICATION PROCEDURE EU and non-EU students applying for Bachelor’s/Master’s programmes EU and non-EU students need to apply for a Bachelor’s or Master’s programme through the national application system Studielink (www.studielink.nl) before the deadline. The next day you will receive an email with your Stenden email address which you need to use to create an IGO Stenden account. You can upload your documents to this portal account and check the status of your application. If your English is not sufficient, we will set up an English Language Course application for you. The complete list of all the necessary documents for uploading can be found at www.stenden.com. If you have any further questions about the application procedure, please contact our International Office staff at: T +31 58 244 19 40 Email: io@stenden.com WE ARRANGE AND APPLY FOR VISA AND RESIDENCE PERMITS FOR NON-EU STUDENTS! All international students (except residents of the EU*/EER, Australia, Canada, New Zealand, Japan, South Korea, Monaco, USA and Switzerland) who plan to stay in the Netherlands for more than three months need a visa to enter the Netherlands. Stenden’s International Office will help international students to apply for the visa using an accelerated procedure. As well as the entry visa, the International Office will apply for the residence permit, which will be issued for the duration of your study years. APPLICATION DEADLINES EU students: September intake: 15th August February intake: 17th January Non-EU students: September intake: 1st June February intake: 1st November Please note that deadlines are subject to change; so to make sure you have the most up-to-date information, please check our website www.stenden.com. ANNUAL TUITION FEES Current tuition fees will be published on www.stenden.com. Please note that the tuition fees are subject to change every academic year.
Scholarships
Are you looking for options to finance your study at Stenden and/or looking for a prestigious scholarship? Stenden proudly participates in several scholarship programmes including the Holland Scholarship Programme to provide targeted financial assistance to international undergraduate and postgraduate students. Please visit www.stenden.com for the most up-to-date overview of scholarship opportunities.
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3 Year Fast Track Programme Advantages of the 3 Year Fast Track Programme: › Get your BBA International Hospitality Management degree within 3 years instead of 4 › Direct admission to the one year Master Programs at Stenden › Follow part of your studies at one of our campuses abroad › Excellent career prospective due to the ten month paid internship in the last year of study
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Information about the study programme Since 2014 Stenden Hotel Management School offers a three year Fast Track programme for students with a suitable high school diploma (entry level for academic universities). This programme consists of 180 European Credits (60 credits per year) and is a shorter, more intense Bachelor Programme on a higher level. DIFFERENCES TO THE FOUR YEAR BACHELOR PROGRAMME: › Predefined order of courses and classes › One specialisation minor instead of two › More self study WHAT DOES NOT CHANGE? › 20 weeks of practice in the 4* Stenden Hotel › 10 month paid management internship in more than 60 countries › Study abroad for 10 weeks is possible
Study programme YEAR 1: THE SERVICE INDUSTRY In the first weeks of your study you take part in a programme that introduces you to the service industry with extra workshops, activities and self study. By means of subjects such as Marketing, Human Resource Management and Finance students will gain significant insight into the organisational structures of the hospitality industry. Next to theory classes you will get to know all departments of our 4* Stenden Hotel during practice. You will also be promoted to operational manager or supervisor during your first year. Theory classes will focus on tactical management insights, such as business procedures and quality assurance. Next to lectures, workshops and PBL, a relatively high amount of self study will be expected. You will also elaborate further on your languages skills and take part in language classes: French, Spanish, Russian or Mandarin. YEAR 2: BECOME A MANAGER The second year focuses on strategic management including important topics such as financial management, increase of turnover, market research as well as writing a business plan. As a preparation for your dissertation you will, together with a fellow student, research the internal or external strategy of a company. In the Stenden Hotel you get promoted to manager and receive the responsibility for an entire department. To deepen and broaden your knowledge you can choose to do a specialisation minor in the Netherlands or at one of the International Campus Sites in Thailand, South Africa, Indonesia or Qatar. You can also choose to do two minors, however then your study will have to be extended by 10 weeks. YEAR 3: START UP YOUR PROFESSIONAL CAREER In the third and last year of the programme you will do a paid management internship for 10 months. Next to the internship you will work on your dissertation. Stenden has access to a network of 600 internship companies in more than 30 countries including four and five star hotels, cruise lines, event agencies, banks and insurance companies and others. The majority of students find a job within four months after their graduation and are often even recruited by their internship company. ADMISSION REQUIREMENTS To get accepted for the Fast Track Programme students need a suitable high school diploma (entry level for academic universities). For a list of accepted diploma’s please visit the website. Additional requirements may apply depending on the country of origin. Please check the general admission requirements for Bachelor programmes on the website. EU students need to apply online for the education ‘International Hotel Management 3Y FAST TRACK’. This programme is accessible for a limited amount of students. Students will be selected by a motivation interview after application and before the summer vacation. LOCATION: Leeuwarden START: September MORE INFORMATION: Sabahattin.yucedag@stenden.com
STENDEN UNIVERSITY OF APPLIED SCIENCES Rengerslaan 8, Leeuwarden Postbus 1298, 8900 CG Leeuwarden, The Netherlands T +31 (0) 58 244 11 00 | info@stenden.com
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