Success Stories

Success Stories

JLL Battles the Snowmageddon

January 17, 2020 – Newfoundland, Canada, saw a monster storm wallop the east coast of the island and blanket it under a record-breaking 93 cm of snow with winds raging at 150 km/hr. Within 10 hours, a state of emergency was enacted and the army was called in. The Avalon Peninsula came to a grinding halt and the 250,000 residents of the region were told to stay inside. The island was completely shut down.

The storm affected 14 of the 19 RBC branches located in the region, including the Main Processing Plant for Newfoundland and Labrador. RBC’s main branch in St. John’s had over 4 feet of hard packed snow on the roof and in front of the main entrance. JLL’s team, led by Angela Jackman, banded with our vendors to help everyone get back to work as soon as the state of emergency was lifted on January 26. They worked around the clock to clear the snow and ensure the sites were safe for our clients to return to work.

During our snowstorm today, Angela went above and beyond sending a detailed, one-page spreadsheet of all closures; this made it much easier for the Regional Operating Officer and Regional President to have a “ consolidated view of the region’s operational status— it was greatly appreciated and commented on.

Michele Trider | Senior Manager, Physical Networks Delivery | Physical Networks & Distribution