New Leader
DURATION: 2 Days
DELIVERY MODE: On-Campus or Virtual Workshop
Delivery Mode
This course is available for study at our campuses in Adelaide, Brisbane, Canberra, Melbourne, and Sydney or can be participated in through a virtual classroom delivered over Zoom.
Is New Leader right for you?
This course is the perfect kick-start for new managers, or if you’d like to increase your potential for promotion into a leadership role.
Learning Outcomes
Upon completion of this course you will be able to:
- Identify the strengths of your character and develop your effectiveness in communicating with others
- Build credibility and trust while cultivating positive workplace relationships
- Provide direction and motivate teams to achieve operational goals
- Monitor performance and respond to changing circumstances
- Identify and overcome common challenges faced by new leaders
Learn it. Earn it. Share it.
By completing AIM’s New Leader course, you will receive a certificate to recognise the high standard of learning and skill development you have attained. Print your industry-recognised certificate of attainment or share electronically to demonstrate your ever-growing value to employers and peers.
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4 | NEW LEADER
Workshop Overview
New leaders
Explores the role of new leaders and examines the characteristics that define success for new leaders
Becoming a new leader
Highlights the journey to new leadership and making the transition from team member to team leader
Changing perspectives
Analyses the dynamic between the new leader, their team, their manager and the organisation as a whole
Who are you?
Introduces the DiSC model for understanding communication and behaviour and provides participants with the results of their Everything DiSC Management profile
Building relationships
Identifies critical skills for new leaders in building relationships with their team, peer networks and other teams
Getting to know your team
Explores the challenges and opportunities that present when new leaders engage with existing teams (where they were previously a member) and new teams (where the team and leader are unknown to each other)
Building credibility
Makes the distinction between popularity and professional respect and identifies the steps new leaders can take to build their leadership image
The DiSC behavioural profile was so tailored to us. You learn how to use your profile and work with other profiles. It was really engaging.
COURSE OUTLINE | 5
Jessica Westgate | Integration Project Manager
Workshop Overview
Being Authentic
Highlights the importance of new leaders bringing their whole selves to work and not rushing to develop an unhelpful ‘management persona’
What motivates you?
Examines motivations that drive new leaders and incorporates individual opportunities and challenges as outlined in the Everything DiSC Management profile
Balance
Explores the common pitfalls faced by many new leaders and highlights the imperative for maintaining a healthy work-life balance
Time management
Introduces a framework for planning and managing workload
Delegation
Introduces a six-step process for setting up delegation and incorporates individual opportunities and challenges as outlined in the Everything DiSC Management profile
Emotional self-management
Analyses the types of emotional triggers that can impact on leader and strategies for effectively responding rather than reacting
Emotional agility
Challenges participants to maintain their cool when dealing with emotionally charged situations and events
Summary, learning journal and close
6 | NEW
LEADER
Workshop Overview
Welcome
Recap of key learnings
Leading teams
Discusses the key functions of new leadership and sets the scene for the rest of the day
Defining purpose
Challenges participants to articulate the what, why, who, when and how of their team and to define their team’s purpose
Goals and expectations
Introduces the links between organisational objectives, team goals and the articulation of meaningful individual Key Performance Indicators (KPIs)
Team culture
Examines team culture as it relates to concepts of trust, openness, closeness, commitment, empowerment and enjoyment
Effective communication
Introduces key concepts of effective workplace communication and explores some of the communication challenges that new leaders may need to overcome
Affirmative feedback
Provides a structured model for formulating and delivering meaningful feedback that recognises and encourages positive workplace behaviours
Developmental feedback
Provides a structured model for formulating and delivering meaningful feedback that recognises and addresses unhelpful workplace behaviours
COURSE OUTLINE | 7
To enrol or find out more information call 1300 658 337
Workshop Overview
Coaching
Explores the essential skills and qualities that new leaders need to adopt to effectively coach and develop their team members
Motivating your team
Examines the many factors that can motivate team members to perform and incorporates individual opportunities and challenges as outlined in the Everything DiSC Management profile
Team problem solving
Challenges participants to apply a seven-step approach for working with teams to solve often complex workplace problems
Dealing with conflict
Examines the many factors that can contribute to workplace conflict and the actions new leaders can take maintain positive and harmonious workplace relationships
Workforce relations
Introduces the many legislative and regulatory frameworks designed to inform and protect both leaders and their teams while creating a productive work environment
Professional development
Encourages participants to reflect on their learning to date and both consider and commit to their ongoing professional development
Managing up
Provides participants with practical techniques to ensure they get the support they need back in the workplace and incorporates individual opportunities and challenges as outlined in the Everything DiSC Management profile
Summary, learning journal and close
8 | NEW LEADER
Inclusions:
All students receive:
- Comprehensive course notes
Virtual Delivery - Study Anywhere
This course is available in virtual classrooms, hosted on Zoom, where facilitators can present course materials and students can engage and interact with one another in a live environment.
As with our on-campus delivery, AIM virtual classrooms provide you the practical benefits from learning with your peers and being able to ask questions and discuss content in real-time, but with the added flexibility of online learning.
Our Facilitators
AIM facilitators are experienced practitioners with a robust mix of academic and practical expertise.
Please advise AIM when booking if you have any dietary or accessibility requests.
On-campus students receive:
- Morning tea, lunch, and afternoon tea
- Internet access
What’s required of Virtual Classroom students?
- Computer or mobile device
- An internet connection (broadband/4G+ recommended)
- Speakers and a microphone
- A webcam
We believe the education of the future managers of Australia to be a highly important task. Who is better placed to teach the art and science of management than those with current, daily realworld experience?
Payment Options
We require full payment to be made upfront prior to attending the training. Payment options we offer include:
- Credit Card (Visa/MasterCard/Amex)
- Direct Deposit (EFT)
- Purchase Order - If you need to raise an internal purchase order please advise. Your space on the course is not secured until you have provided us with an official Purchase Order with all relevant details completed.
- Zip Money - If you would like to spread the cost of your training out our finance partner Zip Money can offer you a line of credit with 6 months interest free and flexible weekly, fortnightly or monthly payment options. For more information on this, please click here.
COURSE OUTLINE | 9
ENROL TODAY. Call 1300 658 337 for enrolments, course dates and advice. Our Vision: To be the most relevant future skills training business in Australia. Our Purpose: To prepare Australia to succeed in a rapidly changing environment and to help people upskill so they can seize the future. Australian Institute of Management Education and Training Pty Limited (AIM); ABN 40 009 668 553; Ground Floor, 7 Macquarie Place, Sydney, NSW, 2000; AIM is a Registered Training Organisation, RTO Code 0049. The AIM Business School is a registered Institute of Higher Education, Provider ID: PRV12071, and an approved FEE-HELP provider.