SRC Training - New Leader - Information Guide

NEW LEADER

aim.com.au/ leadership-strategy

The transition from peer into a leadership position can be a difficult one. New managers and supervisors are often high individual performers, but are ill equipped with the new set of skills and behaviours required to effectively drive business outcomes through a team.

The AIM New Leader program combines the foundational skills and knowledge of great management with ongoing support to ensure a successful transition.

Including a DiSC behavioural assessment, AIM New Leaders understand their own communication and management style and can identify how to get the best out of their team.

of managers wish they had received more training when they took the step into a management role.

The AIM New Leader program includes a DiSC® personality and behaviour profile to help new managers to: - Improve working relationships by recognising the communication needs of team members - Increase self-knowledge: how you respond to conflict, what motivates you, what causes you stress, and how you solve problems - Facilitate better teamwork and teach productive conflict

New Leader

4 | NEW LEADER

New Leader DURATION: 2 Days

DELIVERY MODE: On-Campus or Virtual Workshop

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Delivery Mode

Learning Outcomes

This course is available for study at our campuses in Adelaide, Brisbane, Canberra, Melbourne, and Sydney or can be participated in through a virtual classroom delivered over Zoom.

Upon completion of this course you will be able to:

Is New Leader right for you?

This course is the perfect kick-start for new managers, or if you’d like to increase your potential for promotion into a leadership role.

- Identify the strengths of your character and develop your effectiveness in communicating with others - Build credibility and trust while cultivating positive workplace relationships - Provide direction and motivate teams to achieve operational goals - Monitor performance and respond to changing circumstances - Identify and overcome common challenges faced by new leaders

Learn it. Earn it. Share it.

By completing AIM’s New Leader course, you will receive a certificate to recognise the high standard of learning and skill development you have attained. Print your industry-recognised certificate of attainment or share electronically to demonstrate your ever-growing value to employers and peers.

COURSE OUTLINE | 5

Workshop Overview New leaders Explores the role of new leaders and examines the characteristics that define success for new leaders Becoming a new leader Highlights the journey to new leadership and making the transition from team member to team leader Changing perspectives Analyses the dynamic between the new leader, their team, their manager and the organisation as a whole Who are you?

Introduces the DiSC model for understanding communication and behaviour and provides participants with the results of their Everything DiSC Management profile Building relationships Identifies critical skills for new leaders in building relationships with their team, peer networks and other teams Getting to know your team Explores the challenges and opportunities that present when new leaders engage with existing teams (where they were previously a member) and new teams (where the team and leader are unknown to each other) Building credibility Makes the distinction between popularity and professional respect and identifies the steps new leaders can take to build their leadership image

The DiSC behavioural profile was so tailored to us.

You learn how to use your profile and work with other profiles. It was really engaging.

Jessica Westgate | Integration Project Manager

6 | NEW LEADER

Workshop Overview Being Authentic Highlights the importance of new leaders bringing their whole selves to work and not rushing to develop an unhelpful ‘management persona’ What motivates you?

Examines motivations that drive new leaders and incorporates individual opportunities and challenges as outlined in the Everything DiSC Management profile Balance Explores the common pitfalls faced by many new leaders and highlights the imperative for maintaining a healthy work-life balance Time management Introduces a framework for planning and managing workload Delegation Introduces a six-step process for setting up delegation and incorporates individual opportunities and challenges as outlined in the Everything DiSC Management profile Emotional self-management Analyses the types of emotional triggers that can impact on leader and strategies for effectively responding rather than reacting Emotional agility Challenges participants to maintain their cool when dealing with emotionally charged situations and events

Summary, learning journal and close

COURSE OUTLINE | 7

Workshop Overview Welcome Recap of key learnings Leading teams Discusses the key functions of new leadership and sets the scene for the rest of the day Defining purpose Challenges participants to articulate the what, why, who, when and how of their team and to define their team’s purpose Goals and expectations Introduces the links between organisational objectives, team goals and the articulation of meaningful individual Key Performance Indicators (KPIs) Team culture Examines team culture as it relates to concepts of trust, openness, closeness, commitment, empowerment and enjoyment Effective communication Introduces key concepts of effective workplace communication and explores some of the communication challenges that new leaders may need to overcome Affirmative feedback Provides a structured model for formulating and delivering meaningful feedback that recognises and encourages positive workplace behaviours Developmental feedback Provides a structured model for formulating and delivering meaningful feedback that recognises and addresses unhelpful workplace behaviours

To enrol or find out more information call 1300 658 337

8 | NEW LEADER

Workshop Overview Coaching Explores the essential skills and qualities that new leaders need to adopt to effectively coach and develop their team members Motivating your team Examines the many factors that can motivate team members to perform and incorporates individual opportunities and challenges as outlined in the Everything DiSC Management profile Team problem solving Challenges participants to apply a seven-step approach for working with teams to solve often complex workplace problems Dealing with conflict Examines the many factors that can contribute to workplace conflict and the actions new leaders can take maintain positive and harmonious workplace relationships Workforce relations Introduces the many legislative and regulatory frameworks designed to inform and protect both leaders and their teams while creating a productive work environment Professional development Encourages participants to reflect on their learning to date and both consider and commit to their ongoing professional development Managing up Provides participants with practical techniques to ensure they get the support they need back in the workplace and incorporates individual opportunities and challenges as outlined in the Everything DiSC Management profile

Summary, learning journal and close

COURSE OUTLINE | 9

Virtual Delivery - Study Anywhere This course is available in virtual classrooms, hosted on Zoom, where facilitators can present course materials and students can engage and interact with one another in a live environment.

As with our on-campus delivery, AIM virtual classrooms provide you the practical benefits from learning with your peers and being able to ask questions and discuss content in real-time, but with the added flexibility of online learning.

Inclusions:

Our Facilitators

All students receive:

AIM facilitators are experienced practitioners with a robust mix of academic and practical expertise.

- Comprehensive course notes

Please advise AIM when booking if you have any dietary or accessibility requests.

On-campus students receive: - Morning tea, lunch, and afternoon tea - Internet access

What’s required of Virtual Classroom students?

We believe the education of the future managers of Australia to be a highly important task. Who is better placed to teach the art and science of management than those with current, daily realworld experience?

Payment Options We require full payment to be made upfront prior to attending the training. Payment options we offer include: - Credit Card (Visa/MasterCard/Amex)

- Computer or mobile device

- Direct Deposit (EFT)

- An internet connection (broadband/4G+ recommended)

- Purchase Order - If you need to raise an internal purchase order please advise. Your space on the course is not secured until you have provided us with an official Purchase Order with all relevant details completed.

- Speakers and a microphone - A webcam

- Zip Money - If you would like to spread the cost of your training out our finance partner Zip Money can offer you a line of credit with 6 months interest free and flexible weekly, fortnightly or monthly payment options. For more information on this, please click here.

Our Vision: To be the most relevant future skills training business in Australia.

Our Purpose: To prepare Australia to succeed in a rapidly changing environment and to help people upskill so they can seize the future.

ENROL TODAY.

Call 1300 658 337 for enrolments, course dates and advice.

Australian Institute of Management Education and Training Pty Limited (AIM); ABN 40 009 668 553; Ground Floor, 7 Macquarie Place, Sydney, NSW, 2000; AIM is a Registered Training Organisation, RTO Code 0049. The AIM Business School is a registered Institute of Higher Education, Provider ID: PRV12071, and an approved FEE-HELP provider.