SAP SMS Notifications Integration using Spring Edge

SAP​ ​CRM​ ​and​ ​Sprig​ ​Edge​ ​SMS​ ​Integration​ ​Guideline This​ ​document​ ​is​ ​prepared​ ​as​ ​a​ ​guide​ ​to​ ​configure​ ​SAP​ ​CRM​ ​system​ ​to​ ​integrate​ ​with​ ​Spring Edge​ ​messaging​ ​gateway​ ​for​ ​automated​ ​messaging​ ​notifications.

Configurations API​ ​Secret​ ​Key​ ​and​ ​configuration​ ​url​ ​is​ ​sms​ ​account​ ​specific.

Configure​ ​SAPconnect​ ​(SCOT)

To​ ​enable​ ​external​ ​sending​ ​of​ ​messages​ ​from​ ​SAP,​ ​configuration​ ​need​ ​to​ ​be​ ​made​ ​on SAPConnect​ ​(SCOT).​ ​Go​ ​to​ ​T-code​ ​SCOT.​ ​Click​ ​on​ ​PAG​ ​and​ ​click​ ​on​ ​Create​ ​Button

Input​ ​Node​ ​as​ ​“HTTP”​ ​and​ ​enter​ ​description​ ​as​ ​SMS​ ​integration.​ ​Click​ ​Continue

Select​ ​“HTTP​ ​Node”.​ ​Click​ ​Continue

Provide​ ​SMS​ ​API​ ​Server​ ​Configuration:

Enter​ ​API​ ​Server​ ​configuration​ ​as https://trans.springedge.com/api/web/send?​apikey=API_KEY_HERE&sender=SEDEMO&to=<reci _addr>&message=<message>&format=json

You​ ​can​ ​provide​ ​SAPconnect​ ​variables​ ​as​ ​you​ ​need.​ ​Click​ ​"Continue".

Keep​ ​the​ ​password​ ​field​ ​blank​ ​and​ ​Click​ ​“Continue”.

Enter​ ​*​ ​in​ ​Address​ ​area​ ​and​ ​Click​ ​Continue

Specify​ ​the​ ​maximum​ ​time​ ​period​ ​for​ ​this​ ​repeat​ ​send​ ​attempt​ ​procedure​ ​(in​ ​hours​ ​and minutes).These​ ​values​ ​are​ ​initially​ ​set​ ​to​ ​zero

Select​ ​“HTTP​ ​node​ ​is​ ​active”​ ​and​ ​Click​ ​on​ ​Continue

HTTP​ ​service​ ​is​ ​now​ ​configured

HTTP​ ​Virtual​ ​host​ ​Configuration​ ​via​ ​SICF

SAP​ ​transaction​ ​SICF​ ​is​ ​used​ ​to​ ​maintain​ ​services​ ​for​ ​HTTP​ ​communication​ ​in​ ​the​ ​SAP​ ​system.

Go​ ​to​ ​T-code​ ​SICF.​ ​Select​ ​“default​ ​host”​ ​and​ ​then​ ​“New​ ​Sub-Element”.

Go​ ​to​ ​Log-on​ ​tab​ ​and​ ​provide​ ​user​ ​name​ ​and​ ​password​ ​for​ ​same​ ​client

Then​ ​go​ ​to​ ​the​ ​handler​ ​list​ ​and​ ​provide​ ​following​ ​handers.

CL_HTTP_EXT_FORMTORFC CL_HTTP_EXT_XRFC CL_XMS_HTTP_HANDLER

Then​ ​save​ ​it​ ​and​ ​activate​ ​it.

Proxy​ ​setting​ ​(Based​ ​on​ ​network):

If​ ​your​ ​network​ ​environment​ ​has​ ​an​ ​proxy​ ​then​ ​provide​ ​the​ ​proxy​ ​setting​ ​to​ ​reach​ ​it​ ​to​ ​the given​ ​SMS​ ​API

Proxy​ ​settings​ ​screen

Provide​ ​credentials​ ​in​ ​HTTP​ ​log​ ​tab.

​ ​Maintaining​ ​the​ ​Pager​ ​service.

Use​ ​Tcode​ ​SA14​ ​(The​ ​best​ ​practice​ ​is​ ​to​ ​go​ ​to​ ​000​ ​client​ ​and​ ​do​ ​this).​ ​Provide​ ​detail​ ​as​ ​shown below​ ​–​ ​New​ ​Entry Pager​ ​Serv:​ ​SMS Use​ ​:SMS​ ​Service

Go​ ​to​ ​SPRO,​ ​for​ ​customisation​ ​of​ ​settings.

Go​ ​to​ ​SAP​ ​Web​ ​Application​ ​Server​ ​>​ ​Application​ ​Server​ ​>​ ​Basis​ ​Services​ ​>​ ​Address​ ​Management >Define​ ​Pager​ ​Services

Check​ ​the​ ​configuration​ ​by​ ​Composing​ ​a​ ​SMS

Go​ ​to​ ​T-code​ ​SBWP​ ​(SAP​ ​Business​ ​Workplace)

Click​ ​on​ ​“New​ ​Message”.

Monitor​ ​the​ ​queue​ ​using​ ​Tcode​ ​SCOT.

Your​ ​composed​ ​sms​ ​can​ ​be​ ​seen​ ​on​ ​waiting​ ​queue.

Click​ ​on​ ​process​ ​icon​ ​on​ ​top​ ​to​ ​send​ ​it.