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Service Unit Team Notebook


Welcome to Girl Scouts Spirit of Nebraska! A Girl Scout Spirit of Nebraska Service Unit is a community of volunteers and girls in a geographic area defined by zip codes. The Service Unit (or SU) Team is an essential support system that organizes training, mentorship, girl program and membership support for volunteer, girls and parents/guardians. What Service Units Do: • Collaborate with Girl Scout Spirit of Nebraska employees to recruit new girl and adult members who form new troops or join existing troops. • Support and develop volunteers and girls to keep troops engaged and grow the Girl Scout community. • Recognize volunteer contributions and efforts. • Support participation in Girl Scout Spirit of Nebraska activities, including Cookie and Fall Product programs, council-sponsored programming and camp, higher awards and more! • Administrative duties that may include submitting required financial reporting, assess volunteer and troop performance and resolve member conflict. • Engage with the local community to encourage the overall mission of Girl Scouts. How They Do It: • Hold recruitment events • Train area volunteers • Appreciate volunteer time and efforts • Engage current members with different events (based on Girl Scout holidays, ceremonies, family participation, seasonal, etc.) • Give back with community-wide service projects Review this Service Unit Team Notebook for everything you need. We’re so happy to have you! -Spirit of Nebraska Staff


WELCOME....................................................................................................................................................................................... 4 Girl Scout Basics............................................................................................................................................................................4 Take the Lead Like a Girl Scout (G.I.R.L.)..................................................................................................................................5 Girl Scout Leadership Experience (GSLE)...............................................................................................................................6 The Impact of Girl Scouts........................................................................................................................................................... 7

SERVICE UNIT BASICS......................................................................................................................................................... 8 Service Unit Structure..................................................................................................................................................................8 Service Unit Hierarchy.................................................................................................................................................................9 Service Unit Map, Appendix..................................................................................................................................................... 10 Service Unit Assessment Tool.................................................................................................................................................. 13 Resources and Support............................................................................................................................................................. 14 Tips for a Thriving Service Unit................................................................................................................................................ 15

SERVICE UNIT MANAGER................................................................................................................................................ 17 Role Description, Duties and Responsibilities..................................................................................................................... 18 Service Unit/Volunteer Meetings............................................................................................................................................ 19 Service Team Meetings............................................................................................................................................................. 20 Service Unit Manager Year-at-a-Glance............................................................................................................................... 22

SERVICE UNIT RECRUITMENT COORDINATOR............................................................................................ 23 Role Description, Duties and Responsibilities.................................................................................................................... 24 Recruitment Tips........................................................................................................................................................................ 25 School Liaison Role Description, Duties and Responsibilities........................................................................................ 28 Service Unit Recruitment Coordinator Year-at-a-Glance................................................................................................ 29

SERVICE UNIT EVENT COORDINATOR................................................................................................................. 31 Role Description, Duties and Responsibilities.................................................................................................................... 32 Service Unit Events and the GSLE...........................................................................................................................................33 Budgeting and Preparing for Service Unit Events.............................................................................................................. 34 Service Unit Event Coordinator Year-at-a-Glance..............................................................................................................35

SERVICE UNIT NEW LEADER MENTOR............................................................................................................... 37 Role Description, Duties and Responsibilities.................................................................................................................... 38 FAQs: A Resource for New Leader Mentors......................................................................................................................... 39 Troop Co-Leader Role Description, Duties and Responsibilities..................................................................................... 41 Girl Scout Yearly Calendar....................................................................................................................................................... 42 Service Unit New Leader Mentor Year-at-a-Glance.......................................................................................................... 44

SERVICE UNIT TREASURER.......................................................................................................................................... 45 Role Description, Duties and Responsibilities.................................................................................................................... 46 Service Unit Treasurer Year-at-a-Glance..............................................................................................................................47

SERVICE UNIT COOKIE/FALL PRODUCT COORDINATOR....................................................................49 Role Description, Duties and Responsibilities.................................................................................................................... 50 Service Unit Cookie/Fall Product Coordinator Year-at-a-Glance.................................................................................... 51

SERVICE UNIT DELEGATE............................................................................................................................................... 53 Role Description, Duties and Responsibilities.................................................................................................................... 54 Service Unit Delegate Year-at-a-Glance............................................................................................................................... 55


❧ Welcome! Welcome to Girl Scouts Spirit of Nebraska and congratulations on your appointment to a Service Unit Team! Service Units and the volunteers who make up the Service Unit Team play an important role in delivering the Girl Scout Leadership Experience (GSLE) throughout our great state. As a Service Unit Team Member, you will support, assist and encourage adult and girl members within your assigned service area. You have been selected for this role because we believe you have the necessary skills, enthusiasm and commitment to represent Girl Scouting and Girl Scouts Spirit of Nebraska in a positive way.

Girl Scout Basics THE GIRL SCOUT MISSION Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.

THE GIRL SCOUT PROMISE On my honor, I will try: To serve God and my country, To help people at all times, and To live by the Girl Scout Law.

THE GIRL SCOUT LAW I will do my best to be honest and fair, friendly and helpful, considerate and caring, courageous and strong, and responsible for what I say and do, and to respect myself and others, respect authority, use resources wisely, make the world a better place, and be a sister to every Girl Scout.

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Take the Lead Like a Girl Scout While some people still think of Girl Scouts as just cookies, campfires and friendship bracelets, we are so much more. Girl Scouts are big thinkers, groundbreakers and role models. Girl Scouts design robots, start garage bands and improve their communities. When she’s a Girl Scout, she’s also a G.I.R.L. (Go-getter, Innovator, Risktaker, Leader)™.

G. I. R. L.

GO-GETTER She’s bold, honest and determined to succeed. In her mind, failure is no reason not to get back up and try again, and again, and again. That explains why half of all U.S. businesswomen were Girl Scouts.

INNOVATOR Thinking outside the box is her specialty, so she’s always looking for a creative way to take action. A clear correlation: 75 percent of current female senators were Girl Scouts.

RISK-TAKER Courageous and strong, she’s keen to try new things and embrace the unfamiliar. It’s no wonder that nearly all of the 40 women who have flown in space were Girl Scouts.

LEADER She’s confident, responsible and committed to changing the world. Here’s proof: Every year, Girl Scouts collectively spend more than 75 million hours improving their communities.

These traits define girls of courage, confidence and character, who make the world a better place. This is the Girl Scout DNA.

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Girl Scout Leadership Experience (GSLE) Girl Scouts understands that girls have unique needs that are best met in a program designed specifically for them and delivered in an all-girl setting. Research tells us that a girl’s leadership blooms when she’s among other girls, away from school pressures, social cliques and boys. In a place where she can be herself and take on new challenges. Where adults mentor girls and model skills, behaviors, relationships and careers that girls can emulate. Girl Scouts has developed a model that meets every one of these needs—it’s called the Girl Scout Leadership Experience (GSLE). Everything girls do in Girl Scouting is infused with the GSLE, so it is important that all volunteers understand the value of this experience for the girls. As a Service Unit Team volunteer, you are a leader in delivering the GSLE to the girls and adult volunteers in your community. Here are the key activities and processes of the GSLE:

KEYS TO LEADERSHIP • Discover: Girls understand themselves and their values, and use their knowledge and skills to explore the world. • Connect: Girls care about, inspire, and team with others locally and globally. • Take Action: Girls act to make the world a better place.

PROCESSES • Activities are Girl-led: Girls of every grade-level take an active role in determining what, where, when, why and how they’ll structure activities. • Girls Learn by Doing: Girls use hands-on learning to engage in an ongoing cycle of action and reflection, deepening their understanding of concepts and mastering practical skills. • Girls Engage in Cooperative Learning: Girls share knowledge, skills and experiences in an atmosphere of respect and cooperation, working together on a common goal that engages each individual girl’s diverse talents.

OUTCOMES • Sense of Self: Girls have confidence in themselves and their abilities, and form positive identities. • Positive Values: Girls act ethically, honestly and responsibly, and show concern for others. • Challenge Seeking: Girls take appropriate risks, try things even if they might fail and learn from their mistakes. • Healthy Relationships: Girls develop and maintain healthy relationships by communicating their feelings directly and resolving conflicts constructively. • Community Problem Solving: Girls desire to contribute to the world in purposeful and meaningful ways, learn how to identify problems in the community and create “action plans” to solve them.

WHY DO THESE OUTCOMES MATTER? When a girl develops these five skills, she’ll become a girl who: • Stands up for herself and believes she can do anything. • Is honest, reliable and caring. • Isn’t afraid to venture outside her comfort zone. • Gets along with and works well with others. • Is an active and engaged citizen.

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What is the Impact of Girl Scouts? GIRL SCOUT IMPACT STUDY Research demonstrates that Girl Scouts is linked to success! According to The Girl Scout Impact Study, Girl Scouts shine above their peers in leadership, academics, career aspirations, and hope for the future. When it comes to benefiting girls, Girl Scouts delivers.

4 IN 5 Girl Scouts are leaders compared to 2 in 5 non-Girl Scouts SUPPORTIVE ADULT RELATIONSHIPS

ACTIVITY PARTICIPATION

Girl Scouts are more likely than non-Girl Scouts to have an adult in their lives who:

Girl Scouts are more likely than non-Girl Scouts to participate in:

• Makes her feel important

• Healthy activities, like exercise and eating right

• Makes her feel she can do anything

• Leadership activities when working in a group

• Helps her pursue goals and plan for the future

• Community service activities, like volunteering

ACADEMIC ACHIEVEMENT Girl Scouts are more likely than non-Girl Scouts to: • Earn "excellent" grades • Expect to graduate high school • Expect to graduate college

HOPE FOR THE FUTURE Girl Scouts are more likely than non-Girl Scouts to: • Expect to have a great future

• Outdoor activities, like hiking or camping • Money management activities, like how to spend and save • STEM activities, like science experiments and building robots

ACTIVE LEARNING Girl Scouts are more likely than non-Girl Scouts to: • Work collaboratively with others on group projects • Engage in hands-on activities and reflect on what worked/didn’t work • Take an active role in decision making

METHODOLOGY: An online survey was conducted by the research firm Decision Analyst and consisted of 3,014 girls (1,507 Girl Scouts, 1,507 non-Girl Scouts) aged 5–18. Quotas were set by age, race/ethnicity, region, and family income to achieve a nationally representative sample. For more information, contact gsresearch@girlscouts.org.

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❧ Service Unit Basics To help us manage over 21,000 members each year, our council is split into 84 Service Units. Service Units and the volunteers who make up the Service Unit Team play an important role in delivering the GSLE throughout our state. Troops and members are organized into their Service Unit by their county and ZIP code.

Service Unit Structure NATIONAL ORGANIZATION Girl Scouts of the USA (GSUSA) is national organization supporting local councils.

LOCAL COUNCILS Girl Scouts Spirit of Nebraska (GSSN) is an independent 501(c)3 nonprofit that fundraises to manage the operations of programs, camps, and other council-led activities in a 92-county region of Nebraska and Carter Lake, Iowa.

SERVICE UNITS Within Girl Scouts Spirit of Nebraska are Service Units (SU) – entities governed by our council policies, but managed by volunteers who support the day-to-day operations of our troops.

TROOPS Troops are groups of girls matched with adult volunteers who have been background screened by the council.

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GSUSA GSSN SU TROOPS Volunteers are the heart of our organization!


SCHOOL LIAISON

SU RECRUITMENT COORDINATOR

RECRUITMENT SPECIALIST

TREASURER

SU TREASURER

COMMITTEE SUB GROUPS

PLACEMENT SPECIALIST

COOKIE/FALL PRODUCT MANAGER

TROOP CO-LEADER(S)

SU NEW LEADER MENTOR

SU MANAGER

SU COMMITTEE

TROOP SUPPORT SPECIALIST

Service Unit Hierarchy

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ADULT SUPPORT

SU EVENT COORDINATOR

PROGRAM SPECIALIST

SU COOKIE/FALL PRODUCT COORDINATOR

PRODUCT PROGRAM SPECIALIST

SU DELEGATE

HUMAN RESOURCES DIRECTOR


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East Central

Southeast

Northeast

Central

West

Area

143

CHEYENNE

MORRILL

162

BOX BUTTE

165

DEUEL

141

GARDEN

161

SHERIDAN

For counties that are split between multiple Service Units, please see attached Service Unit Map Appendix.

■ ■ ■ ■ ■

Map Color

KIMBALL

BANNER

SCOTTSBLUFF

176

SIOUX

DAWES

DUNDY

CHASE

153

PERKINS

KEITH

131

ARTHUR

GRANT

HITCHCOCK

HAYES

158

RED WILLOW

160

FRONTIER

LINCOLN

LOGAN

THOMAS

121

MCPHERSON

HOOKER

051

034

CHERRY

FURNAS

148

GOSPER

030

DAWSON

LOUP

ROCK

011

GREELEY

083

KEARNEY

075

040

ADAMS

004

HALL

SHERMAN HOWARD

022

VALLEY

035

068

CLAY

HAMILTON

096

MERRICK

019

NANCE

504

BOONE

503

ANTELOPE

519

067

063

518

PIERCE

N

509

204

SALINE

202

SEWARD

BUTLER

066

205

A

R

220

NC

206

GAGE

LA

E ST

PAWNEE

210

RICHARDSON

208

JOHNSON NEMAHA

212

OTOE

CASS

211

SARPY

DOUGLAS

WA 513 SH ING TO N

BURT

SAUNDERS

510

511

DODGE

515

514

THURSTON

CUMING

COLFAX

TO

THAYER JEFFERSON

FILLMORE

201

YORK

POLK

507

PLATTE

AN ST

502

516

WAYNE

517 DIXON

CEDAR

MADISON

KNOX

HARLAN FRANKLIN WEBSTER NUCKOLLS

087

005

HOLT

GARFIELD WHEELER

001

BOYD

018

BUFFALO

PHELPS

CUSTER

028

BLAINE

012

BROWN

009

KEYA PAHA

Service Unit Map

Service Unit Map


Service Unit Map Appendix AREA

SU

COUNTY

ZIP CODES

145

Furnas

68967, 68977

158

Furnas

69046, 68922, 68926, 68936, 68946, 68948, 69022

001

Holt

68711, 68713, 68780

005

Holt

68725, 68734, 68735, 68742, 68763, 68766

502

Madison

68701, 68702, 68715, 68748

503

Madison

68781, 68752

504

Madison

68758

511

Dodge

Remaining Dodge County

514

Dodge

68019, 68031, 68057, 68063

516

Dixon

68733

517

Dixon

Remaining Dixon County

518

Knox

68786, 68729

519

Knox

Remaining Knox County

202

Lancaster

68336, 68402, 68428

206

Gage

Remaining Gage County

208

Nemaha

68348, 68376

Johnson

Remaining Johnson County

Nemaha

68305, 68320, 68321, 68378, 68379, 68414, 68421, 68442, 68448

211

Cass

Remaining Cass County

212

Otoe

Remaining Otoe County

214

Lancaster

68521, 68524, 68528, 68529, 68531

215

Lancaster

68504, 68505, 68507, 68520

Cass

68347, 68366

Lancaster

68462, 68514, 68517, 68527

Lancaster

68461, 68501, 68503, 68506, 68509, 68510, 68516, 68526, 68542

WEST

NORTHEAST

210

SOUTHEAST

216 218

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Gage

68301, 68331

Johnson

68443

Lancaster

68317, 68358, 68368, 68372, 68404, 68419, 68430, 68438

Otoe

68344

221

Lancaster

68512, 68532

223

Lancaster

68502, 68508, 68522, 68523, 68339, 68583, 68588

413

Douglas

68118, 68130

414

Douglas

68117, 68127

417

Douglas

68114, 68124, 68144

421

Douglas

68116, 68164, 68142

425

Sarpy

68123, 68157, 68147, 68133

426

Douglas

68022, 68069, 68064, 68007

427

Douglas

68010, 68154

Douglas

68137

Sarpy

68138

434

Sarpy

68046, 68128

435

Sarpy

68005, 68113

436

Sarpy

68028

441

Douglas

68152, 68112

442

Douglas

68104, 68111

Douglas

68135

Sarpy

68136, 68059

444

Douglas

68107

452

Douglas

68106, 68105

Douglas

68108, 68110, 68102, 68181, 68155, 68120

Pottawattamie

51510

461

Douglas

68134, 68122

464

Douglas

68132, 68131, 68182

220 SOUTHEAST

433

EAST CENTRAL

443

454

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Service Unit Assessment Tool The intent of this assessment tool is to evaluate the health of each Services Unit and to identify where Spirit of Nebraska staff need to deploy support to strengthen the health of Service Units. Successful Service Units should see the following: • Increase of camp and program participation over the prior year

• Good financial standing

• Participation in Early Bird renewal and other retention initiatives

• Succession plan in place for service unit and troop leadership, as applicable

• Promotes and participates in product programs

• Membership growth year over year

CRITERIA CATEGORY

TIER 1 NONFUNCTIONING

TIER 2 LOW FUNCTIONING

TIER 3 MODERATE FUNCTIONING

TIER 4 HIGH FUNCTIONING

SU Leadership

No SU Team or Key Volunteers Needed

Only 2 SU Team Members Appointed

4 Main SU Volunteer Roles Filled

Full SU Leadership Team Consistent and timely communication with GSSN staff; act as a voice of GSSN in community

SU Communication with GSSN

Unresponsive to GSSN Staff

Inconsistent or Challenging Communication with GSSN Staff

Consistent and timely communication with GSSN staff; share GSSN messaging with local membership

Girl Market Share

Less than 5%

5–7%

7–9%

More than 9%

Girl Retention

Less than 50%

50–55%

55–60%

More than 60%

Adult Retention

Less than 60%

60–65%

65–70%

More than 70%

Volunteer Toolkit Usage

Less than 30% Troop Usage

30–45% Troop Usage

45–60% Troop Usage

More than 60% Troop Usage

Cookie Program Participation

Less than 25% Troop Participation

25–50% Troop Participation

50–75% Troop Participation

More than 75% Troop Participation

Relationship Between SU Leadership Team and GSSN Staff

N/A

Adversarial

Neutral

Collaborative and Positive

Your Troop Support Specialist will review the Service Unit’s progress throughout the year and will complete the assessment tool with the Service Unit team bi-annually. The overall health score of each Service Unit will be an average score of all categories. GirlScoutsNebraska.org  ☙ 13


Resources and Support This document provides you with some of the tools, tips and guidance you’ll need to fulfill your role on the Service Unit Team. This notebook also includes descriptions of each Service Unit volunteer position. After reading through your own position description and corresponding resources, you may find it helpful to read the other position descriptions and their respective resources.

RESOURCE SUPPLEMENTS • Girl Scouts Spirit of Nebraska Membership Team: • Recruitment Specialists drive council membership growth by planning and implementing recruitment events and strategies. • Placement Specialists ensure members successfully identify participation options via the Opportunity Catalog and complete the registration process. • Troop Support Specialists assist in all volunteer training and troop support issues. • Member Support Team answers questions for members or directs them to the proper staff member. • Other Girl Scout Spirit of Nebraska staff: Product Program Manager, Program Specialist and additional council staff members • Volunteers in your Service Unit Team (see position descriptions in this notebook) • Other Girl Scouts Spirit of Nebraska Resources: • Volunteer Guide: includes all Spirit of Nebraska policies • Family Guide: includes information needed to help parents and guardians get involved • Co-Leader Basics Guide: includes information for new Troop Co-Leaders regarding troop start-up • Safety Activity Checkpoints: prep guide for all Girl Scouting activities to ensure that everyone has fun and stays safe • Annual Program Book and Girl’s Guide to Summer Fun: showcases each of our council sponsored programs throughout the year available to registered members • Community Collaborators Guide: lists community partner across the state that are available for Girl Scout outings and trips • Volunteer trainings with corresponding materials • Other Girl Scouts of the USA Resources: Girl’s Guide to Girl Scouting (GGGS), Journey books and Volunteer Toolkit (VTK) • Girl Scouts Spirit of Nebraska Website: GirlScoutsNebraska.org contains forms, resources, registration information, and online registration capability for in-person trainings, events, camps, facility rentals and more!

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Tips for a Thriving Service Unit Girl Scouts of the USA (GSUSA) recognizes the importance of Service Units and has created tips and tools for volunteers working to grow and improve the Girl Scouting experience within their communities. You can use the following questions to guide a discussion within your Service Unit Team. Your team should identify which strategies are currently in place and which you can begin implementing. Your area Recruitment Specialist and Troop Support Specialist are partners in this process, and many of these strategies can be written into your Plan of Success.

DELIVER THE MISSION – YEAR-ROUND One goal of a thriving Service Unit is to improve steadily, to prosper and to grow vigorously. 1. Is girl membership in your Service Unit increasing year after year across all grade levels? Is the Service Unit supporting and encouraging older girl members to take on increasing levels of responsibility as they grow in Girl Scouting? 2. Does your girl and adult membership accurately reflect the level of diversity within your community? Is everyone being reached with information about Girl Scouting in a way that is meaningful and accessible to them? 3. Are girls being given opportunities to grow and learn as a result of the GSLE throughout the year? Are all adult members in the Service Unit aware of how to implement the GSLE and aware of the fact that the Journey books have the GSLE already built into the activities? 4. Do partners within your community believe in what Girl Scouting does for girls and support Girl Scouts financially and with their time? 5. Are the girls’ schedules, interests and feedback considered in the planning of Service Unit events and activities? Is the Service Unit Team updating its methods to match the needs of the girls? 6. Are all the girls in your community given the opportunity to participate in Girl Scouting? Are events open and publicized to non-members? Is the Service Unit Team making an effort to reach girls during all seasons, throughout the Girl Scout year?

VOLUNTEERS MAKE IT HAPPEN – EXPAND THE CIRCLE Another goal of a thriving Service Unit is to have a diverse group of highly engaged volunteers to fill all positions. 1. Is the Service Unit Team making an effort to invite volunteers to participate in a variety of ways? 2. Is the Service Unit seeking volunteers from diverse cultures and experiences who have a wide range of skills and interests? Are there local experts in the community who could be invited to volunteer their time and skills with Girl Scouts? 3. Do the volunteers understand girls’ issues and interests? 4. Are volunteers choosing to become involved because they are passionate about Girl Scouts’ girl-leadership mission? 5. Are volunteers willing to learn and make Girl Scouting fun, meaningful and engaging for girls? 6. Are volunteers aware of the many resources available to them (Journey books, Girl’s Guide to Girl Scouting, Volunteer Toolkit (VTK), training opportunities, etc.)?

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7. Are indirect-service positions available to adults wishing to volunteer with your Service Unit? • Example: Community Champion – a well-spoken, enthusiastic volunteer willing to represent Girl Scouting within the community by providing a consistent, engaging message to groups and organizations. 8. Are potential volunteers being approached from the following target market areas: Hispanic volunteers, African-American volunteers, school-based volunteers, campus-based volunteers, corporate volunteers and parent/guardian volunteers.

MOBILIZE EVERYONE – MAKE THE ASK An additional goal of a thriving Service Unit is to ensure each member is prepared to share their Girl Scouting experience with others and is actively seeking to engage new volunteers. 1. Is everyone in the Service Unit prepared to explain Girl Scouting and the GSLE whenever they have an unexpected opportunity to do so? (grocery store line, salon, soccer practice, etc.) 2. Are at least some members of the Service Unit comfortable speaking about Girl Scouts in more formal settings? Are there opportunities you could seek out within your community to present to groups and/or organizations? Is the speaker prepared to craft a message that specifically addresses the interest of the targeted audience? 3. Does each member of the Service Unit have a “girl story” they can share at any time? This would be a story in which they saw, firsthand, the impact Girl Scouts had on a girl. 4. Is everyone in the Service Unit actively working to build the pool of volunteers by “making the ask?” Keep in mind that many people want to help, but are waiting for someone to ask.


Service Unit Manager


❧ SU Manager Volunteer Duties & Responsibilities ROLE DESCRIPTION The Service Unit Manager recruits, supports and guides a team of volunteers to deliver a quality Girl Scout experience for the adults and girls in a geographic area. The SUM leads a Service Unit Team made up of some or all of the following positions: Event Coordinator, Recruitment Coordinator, New Leader Mentor, Treasurer, Cookie/ Fall Product Coordinator(s). Length of term is two (2) years. In Service Units with multiple Service Unit Managers, duties will be shared.

YOUR SUPPORT TEAM Area Spirit of Nebraska Membership Team staff members, Other Spirit of Nebraska staff members, Service Unit Team members

DUTIES 1. Work with area Troop Support Specialist (TSS), Recruitment Specialist (RS) and SU Team to develop and implement the Plan of Success. Found online at GirlScoutsNebraska.org under Volunteer Resources. 2. Assist the TSS in recruiting and supervising the SU Team, including supporting team members as they carry out their duties. 3. Work with the TSS to schedule, plan and chair meetings of the SU on at least a quarterly basis. 4. Assist the TSS in recognizing the SU Team and other volunteers by submitting award nominations and coordinating the selection of delegates. 5. Work with the TSS to distribute information to SU Team and Co-Leaders in a timely manner. 6. Listen to volunteers’ successes/concerns, provide conflict resolution as needed and/or refer to appropriate staff as necessary. 7. Return all communications from council staff and volunteers in a timely manner.

REQUIREMENTS 1. Maintain adult Girl Scout Membership for current membership year with satisfactory completion of background screening process. 2. Completion of GS101. 3. At least one (1) year prior Girl Scouting experience as an Adult Member. 4. Money management skills with ability to develop a budget, demonstrate financial responsibility and maintain financial records. 5. Energetic and enthusiastic about empowering girls and adults to build courage, confidence and character. 6. Recognize the value of diversity within the community and encourage mutual respect and understanding among all people. 7. Represent Girl Scouts Spirit of Nebraska in the community in a positive way.

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Service Unit/Volunteer Meetings The Service Unit Manager and Troop Support Specialist (TSS) will plan and chair a Service Unit/Volunteer Meeting at least on a quarterly basis. The TSS will provide updates from the council at these meetings. In addition, each Service Unit can set an agenda including items such as: event planning, mini-training opportunities, ceremonies, etc.

VOLUNTEER MEETING PLANNING CHECKLIST • MEETING FACILITY RESERVED • Adequate seating, access to technology, accessible to all • Key pick-up arranged if needed • COMMUNICATION WITH TROOP CO-LEADERS, SERVICE TEAM MEMBERS AND GUESTS • Notification of meeting time, date, location sent to all • Arrangements made to distribute materials to anyone not able to attend • Communicate with Service Team Members and guest speakers, brief them on topics to be discussed • PREPARE AGENDA (SEE NOTES BELOW) • Gather materials needed • Co-Leader/Volunteer sign-in sheet • Handouts, calendars, etc.

SAMPLE SERVICE UNIT MEETING AGENDA Before each meeting, set an agenda. Meeting that have no agenda are likely to have less direction and without it members may stray off topic, leading to few tangible or useful results. In addition, meeting participants may become disengaged if meeting strays from relevant topics, they may decide to skip future meetings.

TIP:

FIND A SAMPLE SERVICE UNIT MEETING AGENDA ONLINE AT GIRLSCOUTSNEBRASKA.ORG UNDER "VOLUNTEER RESOURCES"

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Service Team Meetings In their leadership roles in the Service Unit, Team Members should meet separately on a regular basis to address questions and concerns, confirm Plans of Work progress and prepare for Service Unit Meetings.

SUGGESTED TOPICS FOR THE SERVICE TEAM MEETING INCLUDE: • COMMUNICATION • What Service Unit information needs to be shared at the upcoming meeting? • Who will share this information? • How will information be shared with volunteers who are unable to attend the Service Unit meeting? • PLANNING • What are the upcoming Service Unit events and/or service projects? What type of planning needs to be done? • Are volunteers needed? If so, how will we recruit them? • ACHIEVEMENTS, CELEBRATIONS, RECOGNITIONS • Who will we nominate for Volunteer Awards and who will complete the nomination process? How will we choose girls and adults to represent us as delegates at the Annual Meeting? • How will we welcome any new volunteers? • How will we recognize volunteers and troops who have earned awards, achieved Honor Troop status, etc.? • SERVICE TEAM MEMBER REPORTS • Service Unit Manager – prepare general updates and develop list of items for discussion at the upcoming Service Unit Meetings, introduce new Troop Co-Leaders if New Leader Mentor is not present. • Event Coordinator – announce upcoming events and mention volunteer needs. • Cookie/Fall Product Coordinator – remind volunteers of upcoming deadlines and any pertinent product sales information. • Recruitment Coordinator – share membership progress and announce any upcoming recruitment activities. • Treasurer – provide update of Service Unit finances. • New Leader Mentor – introduce any new Troop Co-Leaders.

UNDERSTANDING GROUP DYNAMICS As a Service Unit Manager, you will often be in the position of facilitating group discussions. For this reason, it is important to understand group dynamics and learn ways to create a positive and productive discussion environment.

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IF A GROUP MEMBER…

YOU MIGHT…

Talks without allowing others to participate..................Thank him/her for his/her input and ask for other points of view. Always presents the negative side of an issue..............Ask for group reactions to the views or alternate solutions to the problem. Talk about subjects that are not pertinent.....................Call attention to the issue at hand or suggest that the topic be discussed later. Gets lost while trying to make a point.............................Draw attention back to the discussion objectives. Remind everyone that time is limited. Engages in side conversations...........................................Call on the talkers by name and ask an easy question to draw them back into the discussion. Represents the interests of another group....................Ask them who they are speaking for. Ask them to discuss how the issue compares to your group’s goals. Acts superior to the group..................................................Ask for other views on the issues. States messages that are judgmental.............................Ask the group for other sides of the issue that should be considered. Acts bored or indifferent.....................................................Try to draw them into the discussion by listing other alternatives or asking for their opinion. Is timid or insecure...............................................................Draw out the person next to them, then ask their opinion of the view expressed.

TIPS FOR HANDLING CONFLICT Everyday conflicts are a fact of life, and conflicts may arise from time to time within your Service Unit Team and/or between Troop Co-Leaders and parents. As the Service Unit Manager, you may be called upon to provide guidance in the midst of a conflict. Here are some steps to resolving conflict in a positive and helpful manner. You may find it helpful to share these guidelines with everyone involved before moving forward with the conflict resolution process. 1. Identify the Problem: Everyone involved in the conflict needs to accept that the conflict is a problem that can be solved. Each person should write down and share exactly what the issue is. An objective third party can act as a facilitator by leading discussion, rephrasing what has been said and suggesting possible solutions. 2. Listen to Each Side of the Conflict: Each person should have the opportunity to speak clearly and respectfully about their side of the issue. During this time, others should listen with an open mind and allow the speaker to finish without interruptions. The speaker should avoid “hot button” words such as “always” and “never” and make an effort to emphasize the facts. 3. Identify Possible Solutions: Everyone can make suggestions as to how the conflict can be resolved. 4. Respond to Suggestions: Each suggestion should be examined thoroughly and fairly. Often a combination of several different suggestions will end up being the best possible solution. 5. Reach a Compromise: A compromise may not mean that everyone gets exactly what they want, but everyone should be able to agree on a solution that is fair, safe, and in-keeping with the Girl Scout Promise and Law. The needs of the girls should always come first, and adults should understand that it may be necessary to agree to disagree on certain aspects. GirlScoutsNebraska.org  ☙ 21


Service Unit Manager Year-at-a-Glance UPON REGISTRATION ROLE ON-BOARDING • Once you register as a Service Unit Manager, meet with area membership team staff members for a Service Unit orientation to help you understand your role.

JULY–NOVEMBER SERVICE UNIT START-UP • At the beginning of the year, you will fill any open positions and ensure volunteers complete their training. You’ll also support your SU Recruiter and New Leader Mentor to welcome new girls, families, and leaders. Be sure to work with your SU Treasurer to set-up and begin monitoring your Service Unit’s finances. Meet with your membership team staff members to fill out your Plan of Success for the upcoming Girl Scout year. Send Service Unit Team volunteers to Volunteer Rallies and Volunteer Enrichment Conference.

TIP:

FIND A WRITEABLE SERVICE UNIT PLAN OF SUCCESS ONLINE AT GIRLSCOUTSNEBRASKA.ORG UNDER "VOLUNTEER RESOURCES"

SEPTEMBER–OCTOBER PROMOTE NUTS & CANDY • Work with your SU Fall Product Coordinator to promote Nuts & Candy, our fall product program.

OCTOBER–APRIL PROMOTE SPECIAL GIRL SCOUT DATES • Girl Scouts observes a number of Girl Scout holidays—make sure the Girl Scouts in your area know about them! Additionally, promote Spirit of Nebraska’s Annual Meeting and select Delegates to represent your Service Unit’s voice at the meeting.

NOVEMBER–FEBRUARY PROMOTE THE GIRL SCOUT COOKIE PROGRAM AND VOLUNTEER AWARD NOMINATIONS • Work with your Service Unit Cookie Coordinator to promote the Girl Scout Cookie Program. Identity members of your Service Unit that are deserving of Spirit of Nebraska and Girl Scouts of the USA Volunteer Awards to nominate and encourage girls and parents to nominate their Girl Scout volunteers.

APRIL–JUNE WRAP-UP THE YEAR • Consider holding a Service Unit- wide Court of Awards or bridging ceremony to celebrate what your Service Unit has accomplished! Attend Girl Award and Volunteer Award ceremonies. Be sure to promote the Early Bird renewal season (so girls can get in on some great perks). As you’re wrapping up your year, identify team positions for the upcoming year, complete your Service Unit’s Plan of Success, and ensure your SU Treasurer submits the Service Unit Finance Report by June 30.

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Service Unit Recruitment Coordinator


❧ SU Recruitment Coordinator Volunteer Duties & Responsibilities ROLE DESCRIPTION The Service Unit Recruitment Coordinator establishes, organizes and helps support Girl Scout troops, groups and individuals in the assigned area for a term of two (2) years. In Service Units with multiple Service Unit Recruitment Coordinators, duties will be shared.

YOUR SUPPORT TEAM Recruitment Specialist (RS), Service Unit Team members

DUTIES 1. Recruit and retain girl and adult members, working with your RS. • Encourage re-registration through Early Bird, fall registration and other retention activities. • Hold additional recruitment activities throughout the year as needed. • Recruit and organize School Liaisons for Girl Scouts at school(s) for Open House, Back to School Night and Kindergarten Round-Up. 2. Attend Service Unit/Volunteer Meetings and assist in developing the Plan of Success for the Service Unit. 3. Assist School Liaisons in cultivating a relationship with school staff by contacting schools to ensure proper distribution of fliers/newsletter articles. 4. Return all communications from council staff and volunteers in a timely manner.

REQUIREMENTS 1. Maintain adult Girl Scout Membership for current membership year with satisfactory completion of background screening process. 2. Completion of GS101. 3. At least one (1) year prior Girl Scouting experience as an Adult Member. 4. Strong organizational skills and ability to work well with girls and adults. 5. Energetic and enthusiastic about empowering girls and adults to build courage, confidence and character. 6. Recognize the value of diversity within the community and encourage mutual respect and understanding among all people. 7. Represent Girl Scouts Spirit of Nebraska in the community in a positive way.

24  ☙  Service Unit Notebook


Recruitment Tips 1. Try to coordinate with school open houses, parent teacher conferences, etc. Your event doesn’t always have to be elaborate, just something get girls and adults excited about Girl Scouting! 2. Flier templates are available online. Please contact your Recruitment Specialist at least 4 weeks in advance of the date needed if you are interested in fliers, or use the templates to create and print your own fliers. 3. Be sure to check the Safety Chapter of the Volunteer Guide and the Safety Activity Checkpoints.

RECRUITMENT NIGHT - THEME AND ACTIVITY IDEAS • Badge Work

• Ice Cream Social

• Ballet

• Ice Skating

• Bowling

• Juliette Gordon Low Birthday

• Camp

• Learn to Double Dutch Jump Rope

• Camp Night

• Meet Your Local Police/Firefighters

• Camp Survivor

• Park Party

• Carnival

• Pet Care (Animal Farm)

• Concert in the Park

• Picnic/Cookout

• Dental Health Day

• Roller Skating

• Display Booths of Girl Scout Resources

• Salsa Night

• Diva Day

• Sidewalk Chalking and Hopscotch

• Games, crafts, songs

• Spa Party

• Girl Scout Survival Skills

• Sports-Volleyball, Softball, Basketball

• Girl Scout Week

• Swimming Party

• Hair Braiding

• Tea or Box Social

• Halloween

• Teddy Bear Tea Party

• History, Into the Future

• Video Party

• Hoola Hoop Night

• World Thinking Day

TIPS FOR RECRUITING ADULT VOLUNTEERS 1. Recruit a diversified group of people including Ambassador Girl Scouts who have just graduated, grandparents, older siblings, aunts, uncles, retirees, business people, college students, etc. 2. Offer a variety of opportunities for individuals to volunteer: Troop Co-Leader, Troop Product Manager, Troop committee member, first aider, helping with events, etc. 3. Hang fliers/posters in libraries, groceries stores, hair salons, waiting rooms, etc. 4. Assure potential Troop Co-Leaders that the Service Unit Team and council staff are here to mentor and assist them. Share the Volunteer Guide. 5. Consider printing business-style cards with your name and contact information for use as you meet potential volunteers throughout your community.

GirlScoutsNebraska.org  ☙ 25


GIRL RECRUITMENT AND RE-REGISTRATION PLANNING TIPS 1. Ask girls of the specific grade level(s) to be available to share what is fun about being a Girl Scout. 2. Choose a theme and/or coordinate with schools to offer a recruitment/registration event during a back to school open house, parent/teacher conferences, etc. 3. Have samples of handbooks, uniforms, brochures and other materials for the girls to see. 4. Display pictures of troop activities that other girls their age have participated in. 5. Create a presentation board, use a tablecloth or develop other ways of creating an eye-catching registration table. 6. Have girls participate in activities from the Journey grade level book, sing songs or play games. 7. Share information about the different ways girls can participate, including programs and destinations. 8. Be prepared with plenty of membership interest forms and an online registration method such as a laptop. 9. Work with your Recruitment Specialist to recruit Troop Co-Leaders as needed. 10. Arrange for a specific follow up with girls and adults who complete their registration.

STEPS TO SUCCESSFUL FALL RECRUITMENT: 1. Contact the school about having a booth or table at back to school/open house. 2. Place an order for fliers from your Recruitment Specialist. 3. Introduce yourself and the School Liaison to the school secretary. 4. Contact the troops at your school and ask when/where they meet and what grade the girls are in.

TIP:

FIND A WRITEABLE SCHOOL FALL RECRUITMENT GOALS WORKSHEET AND SCHOOL LIAISON PLANNING GUIDE ONLINE AT GIRLSCOUTSNEBRASKA.ORG UNDER "VOLUNTEER RESOURCES"

AT YOUR RECRUITMENTS: • Tell families how they can sign up for Girl Scouts. • Encourage everyone to fill out an interest form or register online. • Distribute recruitment goodies (pencils, stickers, etc.). • Show your belief and enthusiasm for the Girl Scout Promise and Law. • Be knowledgeable about all the ways girls can participate.

26  ☙  Service Unit Notebook


AFTER YOUR RECRUITMENT: • Find out if the extra fliers can be left in the office or distributed to girls. • Call or email your Recruitment Specialist and tell her how your recruitment went. • Start the registration process online for girls and adults that only completed the interest forms. • Congratulate yourself for helping make Girl Scouts strong in your Service Unit!

EXTRA RECRUITMENT IDEAS: • Have a laptop available so girls and adults to register on the spot. • Show a Girl Scout DVD/video at the table. • Make a picture board of your troop or girls at the school. • Set a date for an all school event and invite all the Girl Scouts to wear their uniforms that day.

YEAR-ROUND GIRL RECRUITMENT/RETENTION IDEAS It is never too late for a girl to join Girl Scouts! As girls grow in Girl Scouting the experiences and the benefits of the GSLE grow with them. Here are ideas to help you continually attract new members and retain current members into adulthood: • Make Girl Scout materials such as the Annual Program Book, event fliers and other promotional items available at local libraries, schools and other community agencies. • Hang posters, set up destinations and travel information in middle and high schools. • Partner with public and private schools, homeschool groups and other agencies that serve youth. • Ask Girl Scouts ages 11-19 to speak at recruitment events. • Share Girl Scout information at Kindergarten Round-Up events, parent-teacher conferences and other times when parents gather. • Hold targeted recruitment events throughout the year, giving girls many opportunities to join in the fun. Promote the different ways to participate as options for busy girls to join or continue with Girl Scouts despite their demanding schedules. • Keep in touch with individual members on a regular basis to ensure they are invited to events. • Encourage troops to use cookie profits to pay for each girl’s membership dues for the next year. • Promote a bridging plan through the Service Unit. • Host bring-a-friend events. • Follow up with “no-shows” on troop rosters. Help them find other ways to participate. • Conduct girl member interest surveys and organize events based on the results.

GirlScoutsNebraska.org  ☙ 27


❧ SU School Liaison Volunteer Duties & Responsibilities ROLE DESCRIPTION The School Liaison serves as the liaison and advocate for Girl Scouts at the assigned school (or schools). This includes partnering with council staff and volunteers to increase visibility and knowledge of the Girl Scout program with girls and parents at the school. Length of term is one (1) year.

YOUR SUPPORT TEAM Recruitment Specialist, SU Recruitment Coordinator

DUTIES 1. Work with council staff to identify, schedule and attend school open house(s) to engage parents and girls in all things Girl Scouts. Share energy, excitement and personal stories, and distribute materials provided by the council. 2. Assist council staff and other volunteers with the distribution of Girl Scout recruitment fliers to local schools to create a stronger presence in the community. 3. Attend PTO/PTA meetings at your assigned school(s) to showcase the amazing things Girl Scouts do and the impact they can have on the school community. 4. Return all communications from council staff and volunteers in a timely manner.

REQUIREMENTS 1. Maintain adult Girl Scout Membership for current membership year with satisfactory completion of background screening process. 2. Completion of GS101. 3. At least one (1) year prior Girl Scouting experience as an Adult Member. 4. Energetic and enthusiastic about empowering girls and adults to build courage, confidence and character. 5. Recognize the value of diversity within the community and encourage mutual respect and understanding among all people. 6. Represent Girl Scouts Spirit of Nebraska in the community in a positive way.

28  ☙  Service Unit Notebook


Service Unit Recruitment Coordinator Year-at-a-Glance PRE-SEASON–AUGUST ONBOARDING • Once you register as a Service Unit Recruiter, meet with SU Manager to help you understand your role.

ALL YEAR LONG RECRUIT VOLUNTEERS TO HELP YOU RECRUIT • You don’t have to do it alone! Find volunteers within your Service Unit who can help you make strong connections and represent Girl Scouting.

AUGUST–SEPTEMBER ORGANIZE TABLES AT BACK TO SCHOOL EVENTS • This is where the magic happens! It’s important to have a proper table set-up and a good estimate of materials (fliers and handouts) needed. Use our tips, resources and materials to help make your recruitment season a success. Work with your Recruitment Specialist to order print materials and have them mailed to you.

SEPTEMBER–OCTOBER HOST DISCOVER GIRL SCOUT EVENTS • An optional (but great!) way to promote volunteerism and new troop formation is to host Girl Scout discovery events in your Service Unit. Meeting talking points and materials are already prepared for you, work with your Recruitment Specialist to get everything you need.

JANUARY–APRIL TABLES AT PRE-K NIGHTS • Another great avenue to drive membership numbers for the upcoming year! It’s important to have a proper table set-up and a good estimate of materials (fliers and handouts) needed. Use our tips, resources and materials to help make your recruitment season a success. Work with your Recruitment Specialist to order print materials and have them mailed to you.

GirlScoutsNebraska.org  ☙ 29


Service Unit Event Coordinator


❧ SU Event Coordinator Volunteer Duties & Responsibilities ROLE DESCRIPTION The Service Unit Event Coordinator provides safe, healthy and fun experiences for girl members at the Service Unit level. This includes event planning, recruiting event volunteers, ensuring the safety of all attendees and incorporating the Girl Scout Leadership Experience (GSLE) into events. Length of term is two (2) years. In Service Units with multiple Service Unit Event Coordinators, duties will be shared.

YOUR SUPPORT TEAM Troop Support Specialist (TSS), Service Unit Team members

DUTIES 1. Plan and facilitate a minimum of three (3) Service Unit events each membership year. 2. Assemble a team of Troop Co-Leaders, Service Unit Team members and other volunteers to assist as needed. 3. Attend Service Unit/Volunteer Meetings and assist in developing the Plan of Success for the Service Unit. 4. Meet requirements in Safety section of Volunteer Guide and Safety Activity Checkpoints. 5. Facilitate the GSLE by incorporating at least 1 of the 3 Keys to Leadership into each event. 6. Work with TSS, Troop Co-Leaders and SU Recruitment Coordinators to ensure that all troop members and Individual Girl Members (IGMs) are notified of events in a timely manner and that all attendees are registered as Girl Scout members prior to planned event. 7. Submit Service Unit Event Report Form and Event Budget Worksheet to your TSS no later than 2 weeks after each Service Unit event. 8. Return all communications from council staff and volunteers in a timely manner.

REQUIREMENTS 1. Maintain adult Girl Scout Membership for current membership year with satisfactory completion of background screening process. 2. Completion of GS101. 3. At least one (1) year prior Girl Scouting experience as an Adult Member. 4. Strong skills in the areas of team-building, leadership, organization and creativity. 5. Knowledge of child development with the ability to plan grade-appropriate activities for grades K-12. 6. Money management skills, including the ability to develop and adhere to a budget, demonstrate financial responsibility and maintain proper financial records. 7. Energetic and enthusiastic about empowering girls and adults to build courage, confidence and character. 8. Recognize the value of diversity and encourage mutual respect and understanding among all people. 9. Represent Girl Scouts Spirit of Nebraska in a positive way.

32  ☙  Service Unit Notebook


Service Unit Events and the GSLE The focus of your Service Unit events should be giving the girls opportunities to Discover, Connect and Take Action in an age-appropriate manner. When the activities are girl-led, allow girls to learn by doing and engage the group in cooperative learning, the girls enjoy a true leadership experience.

TRIED AND TRUE IDEAS/EXAMPLES IN THE FALL… AT THE PUMPKIN PATCH: • Discover - how pumpkins are grown. Girls do research on their own or as a group prior to the trip, or arrange a tour with the Pumpkin Patch staff. • Take Action - by purchasing extra pumpkins, decorating them and donating to a local care center or hospital. IN THE WINTER… AT THE SWAP PARTY: • Discover - how to make a statement with a SWAP such as making awareness ribbons, flags to identify a specific country or other symbols that are meaningful to the girl. • Connect - with sister Girl Scouts by sharing their SWAP with someone they have never met. Girls explain the meaning behind their SWAP and learning the meaning behind the other girl’s SWAP. IN THE SPRING… AT “MY GUY AND ME” OR “MY GAL AND ME” EVENTS: • Discover - something new about your father/daughter or mother/daughter by completing “All About Me” questionnaires. Ask questions like “Who are your daughter’s best friends?” “What is your mom’s favorite sport?” “What was your dad’s favorite toy when he was a child?” • Discover/Connect/Take Action - by having each “couple” bring canned goods or something else to donate to a local charity. Have girls research and choose which charity first and make it an annual or quarterly donation if possible. Girls could take a moment to share with their mom/dad why they chose that charity and what the charity does for the local community. IN THE SUMMER… WHEN MARCHING IN A PARADE: • Discover - the purpose behind the parade (Independence Day, Community Pride, Veterans Day, etc.). Girls can learn about the history and background of the celebration so they understand why they are marching. • Connect - with patriotic organizations by inviting them to a meeting before the parade to teach about proper flag etiquette and how to hold and march with a flag.

GirlScoutsNebraska.org  ☙ 33


Budgeting and Preparing for SU Events The fee charged for an event must cover the actual cost of organizing and carrying out a Service Unit event. Direct cost of the event includes supplies, equipment and facilities. Plan to charge 20-25% extra as you may not have the full number of participants expected or for adults who aren’t charged fees, but might still use supplies. If an event generates more money than it spends, excess income may be deposited into the Service Unit account. Sometimes money must be spent to cover up-front costs before money is received from participants. In cases such as these, be certain to keep receipts and accurate records to facilitate the reimbursement process. Remember, volunteers may not reimburse themselves. Enlist the help of your SU Treasurer or another Service Unit Team member if you need to be reimbursed for out of pocket expenses.

TIP:

FIND THE EVENT BUDGET WORKSHEET ONLINE AT GIRLSCOUTSNEBRASKA.ORG UNDER "VOLUNTEER RESOURCES"

PRE-REGISTRATION FLIERS Your Recruitment Specialist or Troop Support Specialist can help you in creating eye-catching fliers using templates designed by our talented marketing staff. Be sure to order fliers at least 4 weeks in advance of the date needed. You can also use the templates to create your own fliers.

TIP:

FIND A SAMPLE PRE-REGISTRATION FLIER, SAMPLE INVITATION AND SAMPLE PERMISSION FORM ONLINE AT GIRLSCOUTSNEBRASKA.ORG UNDER "VOLUNTEER RESOURCES"

34  ☙  Service Unit Notebook


Service Unit Event Coordinator Year-at-a-Glance UPON REGISTRATION ROLE ON-BOARDING • Once you register as a Servic Unit Event Coordinator, meet with SU Manager to help you understand your role.

JULY–SEPTEMBER CREATE AN EVENT PLAN • It’s helpful to start your year by creating a system for planning events in your Service Unit. This is a great time to think ahead about event-related insurance and earning money to pay for events. Some Service Units begin planning their events the previous spring or summer, so if you are new to your role, check in with your SU Manager to see if any events have been discussed. Be sure to set expectations within your Service Unit—you may not have the capacity to plan all the events, so be ready to delegate tasks and advise troop leaders in hosting their own.

TIP:

FIND THE EVENT PLANNING CHECKLIST AND SERVICE UNIT EVENT REPORT ONLINE AT GIRLSCOUTSNEBRASKA.ORG UNDER "VOLUNTEER RESOURCES"

SEPTEMBER HELP HOST A NUTS & CANDY KICK-OFF • Check to see if your SU's Fall Product Coordinator would like help planning and hosting an optional kick-off event to educate girls and families about the Fall Product Program.

JANUARY–FEBRUARY HOST A COOKIE RALLY • One of the most popular (but optional!) events for coordinators to host is cookie rallies. Rallies are a great way promote the Girl Scout Cookie Program in your Service Unit. Coordinate with your SU Cookie Coordinator and check out our rally resources to make the event a success!

THROUGHOUT THE YEAR HOST EVENTS AROUND GIRL SCOUT HOLIDAYS • Girl Scouts observes a number of Girl Scout holidays—make sure the Girl Scouts in your area know about them!

GirlScoutsNebraska.org  ☙ 35


Service Unit New Leader Mentor


❧ SU New Leader Mentor Volunteer Duties & Responsibilities ROLE DESCRIPTION The Service Unit New Leader Mentor provides support to new Troop Co-Leaders during their first year of service. Length of term is two (2) years. In Service Units with multiple Service Unit New Leader Mentors, duties will be shared.

YOUR SUPPORT TEAM Troop Support Specialist (TSS), Service Unit Team members

DUTIES 1. Contact new Troop Co-Leaders within 1 week of their training completion date, as assigned by TSS. 2. Attend and/or assist in the planning of the troop’s first Parent Meeting and first Troop Meeting. 3. Provide troop banking guidance in keeping with council policies outlined in the Volunteer Guide. 4. Provide suggestions/examples of age-appropriate activities pertaining to the Girl Scout Leadership Experience (GSLE) and opportunities for the girls to Discover, Connect and Take Action. 5. Encourage new Troop Co-Leaders to involve parents and guardians as volunteers and provide suggestions for recruiting additional troop volunteers as needed. Also encourage participation in Girl Scout Cookie and Fall Product Programs, council-sponsored programs, award ceremonies, and artVenture. This also includes attending local Service Unit/Volunteer Meetings. 6. Respond to phone calls and/or emails from new Troop Co-Leaders within 48 hours whenever possible or notify the TSS if unable to respond. 7. Follow up with the new Troop Co-Leaders at least quarterly during their first year of service. 8. Return all communications from council staff and volunteers in a timely manner.

QUALIFICATIONS 1. Maintain adult Girl Scout Membership for current membership year with satisfactory completion of background screening process. 2. Minimum of two (2) years experience in a Troop Co-Leader role in Girl Scouts. 3. Successful completion of all required trainings for Troop Co-Leaders. 4. Energetic and enthusiastic about empowering adults to build courage, confidence and character. 5. Recognize the value of diversity and encourage mutual respect and understanding among all people. 6. Represent Girl Scouts Spirit of Nebraska in a positive way.

38  ☙  Service Unit Notebook


FAQs: A Resource for New Leader Mentors Q: What is the first step for my new troop? A: After you have completed required trainings, we recommend holding a parent meeting as the first step in forming your new troop. Guidelines and a recommended agenda can be found in the Volunteer Guide. We also recommend that you read the Co-Leader Basics Guide for an overview of what you’ll need to know as you begin leading your troop. Review for the guide for more tips on holding troop meetings and engaging girls. Q: How do I get parents involved in the troop? A: A parent meeting is the best time to start talking with parents about how they can help with the troop. We recommend using resources in the Volunteer Guide as a way to get parents thinking about the various ways they can help. Also, see the Volunteer Guide to learn more about how to make the best use of your support team. You can find more information about forming a Troop Committee in the Volunteer Guide. Q: What should I do if parents want to stay for the meetings or attend troop events? A: All adults wishing to attend troop activities must register as Adult Girl Scout Members and must complete the background screening process upon initial registration and every three years thereafter. See the Volunteer Guide for more information. If parents do not wish to register or have questions or concerns about this process, invite them to contact their Placement Specialist (PS) for more information. Q: How do I open a troop account? A: Talk with your Troop Support Specialist (TSS) before selecting a bank for your troop’s account. Your TSS will provide you with letters to take to the bank to ensure that the account is set up properly. You will need a second registered volunteer and your TSS to become signers on the account as well. The two volunteer signers should not be related or living in the same household. See the Volunteer Guide for more information on establishing a troop account. Make certain that all parents and girls understand that troop funds are the property of the troop and are to be used for troop activities and that money earned through council-sponsored Product Programs, troop money earning activities, donations and any other troop funds will not become the property of any individual member. See the Volunteer Guide for information and tips on budgeting. Q: How can my troop earn start-up funds? A: The two council-sponsored Product Programs are the best ways for troops to earn funds. These programs allow girls to experience the Girl Scout Leadership Experience while earning money for their troop and incentives for themselves. Your troop will need to appoint a Cookie/Fall Product Program Manager, submit the Product Program Intent Form to the council, and the Cookie/Fall Product Program Manager will need to complete the appropriate training through Product Program department in order for the troop to participate in these programs. See the Volunteer Guide for more information. Some troops also agree to have “troop dues,” which are funds each girl contributes to the troop account. Your parent meeting is the ideal forum to discuss troop dues and troop finances. Q: What should I do if a parent will not allow their daughter to participate in the Product Programs? A: Participation in Product Programs is voluntary. However, it may help to have parents review the Volunteer Guide, especially the 5 Essential Skills girls learn through the Product Program. Some parents choose to make a donation to the troop in lieu of participating in the Product Program. This is perfectly acceptable, although if parents are making a large gift and/or would like a tax receipt, please refer to the Volunteer Guide for the Donations to Troop policy. Q: What do I do with the money if the troop is splitting or some girls are moving to a new troop? A: Talk with your TSS to determine how the troop account should be handled.

GirlScoutsNebraska.org  ☙ 39


Q: Who pays for books, uniforms, badges, etc.? A: Many troops choose to pay for these items or at least pay a portion of the cost toward each girl’s uniform, books, etc. Council-sponsored Product Programs are a great way to earn money for these items. Parents also can choose to purchase these items for their daughter or apply for Financial Aid from the council if there is a need. Q: Where can we buy these items? A: The council’s Juliette’s Boutiques carry Journey Books, Girl’s Guide to Girl Scouting, uniforms, badges, fun patches, Girl Scout clothing, accessories, and more. Visit our website for hours and exact locations. You may also order online. Q: Where are some good places to go for field trips or troop activities? A: We recommend using the Annual Program Book to find events, series, travel opportunities and camps for your troop members to participate in. Our online Community Collaborator Directory has many excellent resources for field trips and special outings related to badge work and Journey activities. Additionally, be sure to attend your local Service Unit meetings to learn about upcoming Service Unit events in your local area. Q: What are the requirements for planning a field trip? A: Review the Volunteer Guide for rules and guidelines on planning trips with girls. Be sure that everyone who will be driving/providing transportation has completed the Driver Safety Form and meets all requirements outlined on the back of this form. Visit GirlScoutsNebraska.org to watch the Explore Out Guide webinar, which is required training for all Troop Co-Leaders taking their girls on a trip away from their usual meeting place. Q: How can I make sure I am planning a good balance of activities with the girls? A: With the girls in your troop, review the Honor Troop Application at your very first meeting and use it to help plan your year. Troops who successfully meet all the requirements and submit their application by June 30 of each year are designated as Honor Troops and receive special recognition such as a patch, certificate and mention in the Juliette Gazette magazine. Q: How can I meet other Troop Co-Leaders and Troop Volunteers in my area and across the state? A: Council Volunteer Meetings and Service Unit Meetings are the best places to connect with local Troop Co-Leaders and volunteers on a regular basis, so be sure to watch your mail and email inbox for meeting notifications. Area Facebook groups are additional tools to communicate and share ideas with other volunteers in your area. Attending council-sponsored programs, Girl Award Ceremonies, Volunteer Award Ceremonies, artVenture, and other council and Service Unit events also are great ways to connect with other volunteers. Q: Who else, aside from my TSS and SU New Leader Mentor, can I contact with questions? A: Your Service Unit Team volunteers are excellent resources. Each has a specific role and responsibilities in the Service Unit. These volunteers are selected by the TSS to represent the Service Unit and the council in a specific capacity and are chosen based on their experience, skills, talents and love for Girl Scouting. In addition, the council Member Support Team is always happy to assist you or find the proper staff member to answer your question. Additionally, your Product Program Specialist is happy to assist you with Product Program questions, and the Juliette’s Boutique staff can provide information about books, uniforms and other items.

TIP:

FIND THE NEW LEADER CHECKLIST ONLINE AT GIRLSCOUTSNEBRASKA.ORG UNDER "VOLUNTEER RESOURCES"

40  ☙  Service Unit Notebook


❧ Troop Co-Leader Volunteer Duties & Responsibilities ROLE DESCRIPTION The Troop Co-Leader works directly with girls, helping them to develop leadership skills on an individual and/ or group basis. The Troop Co-Leader has the enthusiasm and ability to facilitate the Girl Scout Leadership Experience through troop participation.

YOUR SUPPORT TEAM Troop Support Specialist (TSS), SU New Leader Mentor

DUTIES 1. Work in partnership with girls to organize girl-led activities that allow troop members to learn by doing and allow for cooperative learning. 2. Partner with other volunteers and council staff for support and guidance. 3. Provide information regarding troop meetings/activities to girls’ parents/guardians on a regular basis. 4. Project a professional image and serve as a positive role model, both in actions and words. 5. Share knowledge, experience and skills with a positive and flexible approach, allowing girls to Discover, Connect and Take Action. 6. Create an environment that is open and welcoming to all girls. 7. Ensure that all girls and adults attending troop meetings and events are currently registered Girl Scouts. 8. Meet all requirements in Safety section of Volunteer Guide and Safety Activity Checkpoints. 9. Follow troop financial management guidelines. Submit Troop Finance Report to council by June 30. 10. Appoint Troop Fall Product Manager and/or Cookie Manager and submit Product Program Intent Forms. 11. Attend Service Unit and council Volunteer Meetings or send an adult representative from the troop. 12. Encourage girls to participate in council-sponsored programs. 13. Returns all communications from council staff and volunteers in a timely manner.

REQUIREMENTS 1. Maintain adult Girl Scout Membership for current membership year with satisfactory completion of background screening process. 2. Completion of all required Troop Co-Leader training. 3. Ability to work well with girls and adults. 4. Energetic and enthusiastic about empowering girls and adults to build courage, confidence and character. 5. Recognize the value of diversity within the community and encourage mutual respect and understanding among all people. 6. Represent Girl Scouts Spirit of Nebraska in a positive way. GirlScoutsNebraska.org  ☙ 41


Girl Scout Yearly Calendar OCTOBER

NOVEMBER

DECEMBER

Our new Girl Scout year officially begins!

Prep for the Girl Scout Cookie Program.

Enjoy the spirit of the holidays!

• October 1: Recruit girls and adults to join your troop this month.

• Hold a troop meeting all about cookies this month.

• Participate in service projects in your community!

• October–November: Fall Product Program sales. • October 31: Founder’s Day (Juliette Gordon Low's Birthday). TROOP TIP: Consider adding a spot for a new girl in your troop.

• Check out our council-led programs and events. • Attend a volunteer enrichment conference – a day full of training, updates, friends, and fun! TROOP TIP: Invite families to your troop cookie meeting too!

• Nominate the Girl Scout volunteer in your life for a GSUSA or Spirit of Nebraska Volunteer Award!

TROOP TIP: Evaluate your training needs and share finances with parents/ caregivers.

JANUARY

FEBRUARY

MARCH

Happy New Year! Set some goals. Cookie Program begins!

Have your troop connect with international Girl Scout sisters!

Take action this month with Girl Scout Week!

• Place your initial cookie order.

• February 22: World Thinking Day.

• Registration for summer resident camps open!

• Girl Scouts Spirit of Nebraska Cookie Program ends.

TROOP TIP: Consider planning a campout with your troop before the summer heat hits!

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TROOP TIP: Talk to your troop about who might be interested in resident camp this summer.

• March 12: Girl Scouts' Birthday. • Girl Scout Week – look for fun activities for girls to celebrate being Girl Scouts.

TROOP TIP: Look for community engagement opportunities this month!


APRIL

MAY

JUNE

Volunteer Appreciation Month! Early Bird registration starts!

Early Bird Registration continues.

Wrap up the year and start summer camp!

• Renew your troop’s memberships for next year (and get in on some great perks!)

• Celebrate the incredible work of our Bronze, Silver, and Gold Award earners.

• April 15: Early Bird registration opens. • April 22: A special day to thank volunteers for all they do. We’ll be celebrating YOU!

TROOP TIP: Consider getting outdoors with your troop this month to work on badge work.

TROOP TIP: Hold an end-of-year party to celebrate the troop’s accomplishments & plan for summer/fall.

• Summer camp begins! Hooray! Who’s excited for next summer already? • Honor Troop application and Troop Finance Report due by June 30. TROOP TIP: Relax and enjoy your summer!

JULY

AUGUST

SEPTEMBER

Have a GREAT summer!

Gear up for the new year by recruiting girls and volunteers, form troops, and plan ahead!

Prep for the new Girl Scout year!

• Ensure your info is correct; update using the VTK or contact Member Support.

• Have fun with other leaders, get motivated for the new year, and head home with inspirational ideas for your troop.

• Attend a membership rally – learn how to bring more girls to Girl Scouting!

TROOP TIP: Send a letter to your girls at camp.

TROOP TIP: Connect with parents who might be interested in volunteering for the Troop Cookie Coordinator or Troop Treasurer role.

• Renew your Girl Scout memberships.

TROOP TIP: Meet as a troop with a fun activity to kick off the school year, like a family picnic.

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Service Unit New Leader Mentor Year-at-a-Glance UPON REGISTRATION ROLE ON-BOARDING • Once you register as a Service Unit New Leader Mentor, meet with the SU Manager to help you understand your role.

ONGOING WELCOME CALL TO NEW TROOP LEADERS • Your SU Manager should let you know who the new Troop Co-Leaders in your Service Unit are. Then, it is your job to call those new Troop Co-Leaders and let them know about the amazing support you, your Service Unit, and the council has to offer. Encourage them to ask for help! Be sure to invite new leaders to any upcoming Service Unit meetings and New Leader Orientations. • Be prepared to answer questions about troop meetings, troop-start up, registrations, etc. You can look over the Troop Co-Leader position description and responsibilities, New Leader FAQs and Co-Leader Basics Checklist to understand more about their role.

SEPTEMBER–NOVEMBER FACILITATE A NEW LEADER MEET AND GREET • We encourage you to facilitate a new leader networking event for new troop leaders in your area.

SEPTEMBER–OCTOBER NUTS & CANDY CHECK-IN • Check in with new Troop Co-Leaders to see if they have questions or concerns about the Fall Product Program. Let them know that this is a great opportunity for troops to earn start-up money.

DECEMBER–JANUARY COOKIE PROGRAM CHECK-IN • Check-in with new Troop Co-Leaders to see if they have questions or concerns about the upcoming Girl Scout Cookie Program and refer them to the appropriate resources if needed, such as your SU Cookie Coordinator and council staff.

MARCH–MAY SPRING CHECK-IN • Encourage and remind new troops to register early! If you don’t hear back by July, follow up with new troops to see if they will be returning. If not, make sure they know the troop disband process. Be prepared to answer questions related to bridging and Court of Awards.

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Service Unit Treasurer


❧ SU Treasurer Volunteer Duties & Responsibilities ROLE DESCRIPTION The Service Unit Treasurer ensures sound financial management of all Service Unit funds. Length of term is two (2) years.

YOUR SUPPORT TEAM Troop Support Specialist (TSS), Service Unit Team members

DUTIES 1. Participates in Service Unit Meetings and appropriate council meetings and activities. Is accountable and financially responsible for all money received, deposited and expensed from the Service Unit bank account. 2. Assists Troop Co-Leaders with day-to-day financial questions. 3. Pays all Service Unit expenses in a timely manner. Ensures expenses are properly documented with vendor receipts or invoices. 4. Maintains and monitors the Service Unit bank account to ensure an accurate and positive balance. 5. Ensures checkbook is balanced to bank account and is available at all meetings for Service Unit volunteers and staff liaison to review/audit. 6. Ensures accurate financial reports for all Service Unit funds in Service Unit Finance Report are submitted annually to the council by June 30. 7. Works with council staff and SU Manager to ensure all troops have bank accounts established according to council guidelines and that Troop Finance Reports are submitted annually to the council by June 30. 8. Provides support to the SU Manager or SU Team members developing budgets for Service Unit events; oversees financial reporting for events if financial management is delegated to SU Event Coordinator; is custodian of event financial reports. 9. Provides monthly Service Unit financial reports at Service Unit Team and Volunteer Meetings. 10. Return all communications from council staff and volunteers in a timely manner.

REQUIREMENTS 1. Maintain adult Girl Scout Membership for current membership year with satisfactory completion of background screening process. 2. Completion of GS101 and Troop Finance Webinar. 3. At least one (1) year prior Girl Scouting experience as an Adult Member. 4. Money management skills, including the ability to develop and adhere to a budget, demonstrate financial responsibility and maintain proper financial records. 5. Energetic and enthusiastic about empowering girls and adults to build courage, confidence and character. 6. Recognize the value of diversity and encourage mutual respect and understanding among all people. 7. Represent Girl Scouts Spirit of Nebraska in a positive way.

46  ☙  Service Unit Notebook


Service Unit Treasurer Year-at-a-Glance UPON REGISTRATION ROLE ON-BOARDING • Once you register as a Service Unit Treasurer, meet with the SU Manager to help you understand your role.

SEPTEMBER–OCTOBER ASSIST TROOP START-UP • First, make sure you are a signer on your Service Unit bank account. Then, assist any new troops with setting up their bank account and completing the Bank Account Information form. You should be a third signer on any troop account that is opened at a non-Wells Fargo location. It’s important to make sure troops have bank accounts before participating in Nuts & Candy (September) or the Girl Scout Cookie Program (February).

MAY–JULY FACILITATE REPORTING FOR YOUR SERVICE UNIT AND TROOPS • Both Service Units and troops must submit the Troop and Service Unit Finance Report by June 30. You will receive a copy of all reports that your troops submit, and you should review them for financial problems. If a troop decides to disband, you may need to help them complete the Troop Disband Form.

THROUGHOUT THE YEAR MANAGE SERVICE UNIT MONEY • Collaborate with your Service Unit Team to develop and maintain a budget throughout the year. Some treasurers even provide a monthly Service Unit Finance Report to other volunteers.

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Service Unit Cookie/Fall Product Coordinator


❧ SU Cookie/Fall Product Coordinator Volunteer Duties & Responsibilities ROLE DESCRIPTION The Service Unit Cookie/Fall Product Coordinator provides troop support during Product Programs by assisting with paperwork, data entry, product distribution and payment procedures. Length of term is the duration of assigned Product Program; August – December (Fall Product) and/or December – April (Cookie Program). In Service Units with multiple Service Unit Cookie/Fall Product Coordinators, duties will be shared.

YOUR SUPPORT TEAM Product Program Staff, Service Unit Team members

DUTIES 1. Serve as the primary contact and coordinator for Troop Cookie/Fall Product Program Managers in assigned areas. 2. Act as a liaison between the Product Program staff and assigned troops. 3. Confirm all participants are registered Girl Scout Members. 4. Confirm assigned troops have entered product and recognition orders into vendor data entry system. 5. Enter orders the Troop Cookie/Fall Product Program Managers have not entered. Forward reports to Product Program staff. 6. Audit troop product and recognition orders for accuracy. 7. Complete product distribution and payment receipt paperwork and forward to Product Program staff. 8. Assist with product distribution by working a shift at the warehouse during delivery week or coordinate distribution in assigned area. 9. Assist troops, if necessary, with collection issues by ensuring they have all pertinent paperwork to accompany their receipts. Inform Product Program staff of any collection issues. 10. Assist with recognition distribution at a service center or by coordinating distribution in assigned area. 11. Returns all communications from council staff and volunteers in a timely manner.

REQUIREMENTS 1. Maintain adult Girl Scout Membership for current membership year with satisfactory completion of background screening process. 2. Completion of Product Program Coordinator Training. 3. At least one (1) year prior Girl Scouting experience as an Adult Member. 4. Data entry experience. 5. Money management skills, ability to maintain records and demonstrate financial responsibility. 6. Energetic and enthusiastic about empowering girls and adults to build courage, confidence and character. 7. Recognize the value of diversity within the community and encourage mutual respect and understanding among all people. 8. Represent Girl Scouts Spirit of Nebraska in the community in a positive way. 50  ☙  Service Unit Notebook


Service Unit Cookie/Fall Product Coordinator Year-at-a-Glance UPON REGISTRATION ROLE ON-BOARDING • Once you register as a Service Unit Cookie/Fall Product Program Coordinator, meet with the Product Program Manager staff member in your area to help you understand your role.

NOVEMBER–DECEMBER COOKIE PROGRAM TRAINING • Before the sale, you are required to attend an in-person training given by Spirit of Nebraska or take our online Cookie Program training. You should also read and understand the Cookie Program resources page.

FEBRUARY–MARCH MANAGE TROOPS DURING THE SALE • During the sale, you will monitor your Service Unit to ensure that troops properly manage inventory, allocate cookies to girls, and facilitate the movement of inventory among troops to minimize cookie returns at the end of the sale.

MARCH–MAY WRAP-UP AFTER THE SALE • After the sale, you will monitor all troops within your Service Unit to ensure that they submit girl rewards on time, follow the cookie return policy, and submit Collection Problem Reports (if necessary). • The rewards for your Service Unit will be shipped directly to you. Once you receive them, you are responsible for accurately checking the items in, and reporting discrepancies to Product Program staff in a timely manner. You will sort the items by troop and contact the Troop Cookie Manager to arrange a time to pick them up. You should count the items with the Troop Cookie Manager to ensure accurate counts. Encourage the Troop Cookie Manager to distribute the rewards to the girls prior to summer break.

SEPTEMBER TRAINING AND SELLER REGISTRATION • Before the Fall Product Program sale, you are required to take our online Nuts & Candy training. You should also read and understand Nuts & Candy Guide. Encourage troops and Individual Girl Members (IGMs) to participate in the sale and help Troop Fall Product Managers register participating girls. BEFORE THE SALE PREPARATIONS • Before the Fall Product Program sale begins, make sure all your Troop Fall Product Managers complete the online training. Assemble and distribute sale materials to participating troops and remind them to submit the Bank Account Information Form to the council by October 1. You may update your Service Unit’s contact information in UNIFY (if necessary).

GirlScoutsNebraska.org  ☙ 51


OCTOBER MANAGE YOUR TROOP DURING THE SALE • Girls can begin taking in-person and online orders. You will support participating troops by ensuring they are following sales dates, adhering to banking procedures, and maintaining their UNIFY accounts.

OCTOBER–DECEMBER WRAP-UP AFTER THE SALE • After the Fall Product Program sale ends, the product and incentives will be delivered to you, which you will count ensure product and incentive inventory is correct, and then distribute to Troop Fall Product Managers. You will report any discrepancies to Product Program staff immediately. You will also oversee the banking closeout process for all participating troops. This includes ensuring Troop Fall Product Managers have deposited all sale money into their troop bank accounts. If troops encountered any financial issues throughout the sale, be sure they complete the Collection Report form.

52  ☙  Service Unit Notebook


Service Unit Delegate GirlScoutsNebraska.org  ☙ 53


❧ SU Delegate Volunteer Duties & Responsibilities PURPOSE To represent the membership of the corporation, by Service Unit, to the board of directors.

ACCOUNTABILITY The Council Delegate is accountable to all registered members within their Service Unit.

RESPONSIBILITIES AND PRINCIPAL DUTIES 1. Maintains membership with Girl Scouts of the USA throughout the term of service. 2. Attend Service Unit and Volunteer Meetings to receive feedback from the members and share information from the council. 3. Gathers feedback for the board of directors on proposals, board issues and actions. 4. Offers input to the board of directors in establishing corporate goals through discussion at Service Unit meetings, troop meetings and/or the council's annual meeting. 5. Gives general direction to the board of directors and receives reports from them. 6. Promotes interest in the affairs of the council by promoting attendance at the council's Annual Meeting. 7. Attends and participates in all council meetings (annual and called), voting on issues affecting the entire council and reports the results to the Service Units and troops. 8. Elects officers of the council, members at large of the board of directors, nominating committee members, and delegates to the national council meeting when needed. 9. Adheres to the council's affirmative action policy that there shall be no discrimination on the basis of race, color, ethnicity, sex, creed, national origin, sexual orientation or socioeconomic status.

QUALIFICATIONS 1. Age 14 years or older on or before September 30 of the end of the previous membership year. 2. Demonstrates knowledge of the Girl Scout movement. 3. Demonstrates professional conduct and solid communication skills in representation of Service Unit. 4. Exercises sound judgment and objectivity when analyzing issues. 5. Demonstrates a willingness to devote sufficient time to fulfill the responsibilities of the position. 6. Supports council goals.

TERM Delegates shall be elected for a two-year term. Delegates may choose to resign if they feel they cannot fulfill the responsibilities of the position and will notify their SU Manager and Human Resources Director.

54  ☙  Service Unit Notebook


Service Unit Delegate Year-at-a-Glance SEPTEMBER–APRIL LISTEN TO YOUR PEERS • To effectively represent the concerns and satisfactions of your whole Service Unit, you should attend different types of meetings within your Service Unit and talk to your peers.

FEBRUARY GET SELECTED • Service Units will select Delegates however they would like. To serve as a Delegate the person must be a current member of Girl Scouts Spirit of Nebraska and 14 years or older on or before September 30 of the end of the previous membership year. Delegate Selection Forms are due to the council by February 1 each selection year (or as otherwise noted). Selection years are every even year.

FEBRUARY-MARCH PREPARE FOR YOUR VOTE • In mid-March, Delegates will receive a packet which outlines the Annual Meeting agenda, council parliamentary procedure and much more.

APRIL VOTE AT THE ANNUAL MEETING • The Annual Meeting is held in April. Details for the upcoming Annual Meeting will be announced at the beginning of each membership year.

GirlScoutsNebraska.org  ☙ 55


Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.

GirlScoutsNebraska.org REV. JULY 2018

Profile for Girl Scouts Spirit of Nebraska

Girl Scouts Spirit of Nebraska Service Unit Team Notebook  

Girl Scouts Spirit of Nebraska Service Unit Team Notebook