WHY JUST MORTGAGES
2025JustMortgagesLenderFayre:ACelebrationofInsight, andAchievement
The 2025 Just Mortgages Lender Fayre took place on Tuesday 1st and Wednesday2ndAprilattheForestofArdenHotelandCountryClub,nestledin thebeautifulWestMidlandswoodland.
Across the two-day event, advisers had the opportunity to connect and network with lenders, attend expert-led breakout sessions, and hear from keynote speaker Darren Winder, who shared his insights on the economy and offeredpredictionsfortheyearahead.
The evening saw guests enjoy a drinks reception on the patio, soaking up the glorious sunshine before heading into the marquee for a delicious threecourse meal. After dinner, CEO John Philips took to the stage alongside our special guest speaker — legendary footballer and Homes Under the Hammer presenter, Dion Dublin. Dion delighted the audience with entertaining stories from his career and gave a personal account of his journey in property investment.
Thenightcontinuedwiththehighlyanticipatedawardsceremony—achance tocelebratetheoutstandingachievementsanddedicationacrossourteams. Hugecongratulationstoallofourfinalistsandwinners!
PaulWilson,BusinessDevelopmentDirectorthenledacharityauction,with fantasticprizesgenerouslydonatedbythelenders.Thankstotheincredible generosityofthoseinattendance,theauctionandraffleraisedanamazing £15,000forMagicMoments.Aheartfeltthankyoutoeveryonewho contributed.
Thisyear’sLenderFayrealsoincludedaspecialmomenttohonourtwo incrediblydedicatedmembersoftheSpicerhaartfamily.LinseyDavies,Head ofTalentAcquisition&BusinessSupportandLizRobertson,Headof MortgageAdministrationwerebothrecognisedwithSpecialAchievement Awardsforanincredible30yearsofserviceeach.Theirunwavering commitmentandhardworkhavemadealastingimpactonthebusiness.
Ourgratefulthanksgoesoutto everyoneinvolvedinplanningthisexceptional event.We’realreadylookingforwardtonextyear’sLenderFayre!
TheJustMortgagesComplianceTeam:
TheJustMortgagesComplianceteamcontinuestosupportourbrokers effectively.Ouraimisnottobea‘box-ticking’function,ortocatchyou out,buttohelpyougetitrightbyprovidingcoachinganddevelopment. Everybodymakesmistakes,ormisjudgesasituation,wewanttohelp youunderstandwhereyou’vegonewrongandprovidetherightsupport toenableyoutonotmakethesamemistaketwice.
Wehavededicatedteamshelpingyouwithsalesquality,fraudand complaints,andyouwillreceiveworldclasstraininginalltheseareas.All ourteamhavebeensalespeopleinapastlife,andsotheyunderstand andempathisewiththedifficultjobthatyoudo,andthechallengesyou face.
ConsumerDutyisattheforefrontofeverythingwedo–andallour processesandsystemsaredesignedwiththisinmind.Acompliantsale isagoodsale,andwewillhelpyouunderstandtheimportantofthisso thatyourclientshaveasmoothandeasyjourneythroughtheirhouse buyingorremortgagingprocess.
Dealingwithvulnerableclientsissomethingthatmanybrokersfind tricky,andwewillsupportyouinbothidentifyingvulnerabilitiesand givingyoutoolsonhowtoprovidethenecessarysupporttoavulnerable client.
Beingamortgagebrokerisadifficultjob,andonethatmanypeople underestimate–thereisalotthatcangowrong,butwewillhelpkeep yousafeandgiveyouallthesupportyouneedtodoagreatjobforyour clients.
BusinessSupportSpotlight
Supportingouradvisersisourtoppriority.That’swhywe’reshiningthespotlight onTaraCatnott,oneofouroutstandingAreaDirectors.SincejoiningJust Mortgages,Tarahasbroughtstrongleadership,apassionforgrowth,anda commitmenttoadvisersuccess.Sheisdedicatedtoprovidingguidance,fostering development,andensuringadvisershavethetoolsandsupporttheyneedto thrive.Withherdriveandexpertise,Taraismakingalastingimpactandhelpingto shapethefutureofherregion.
TaraCatnott, AreaDirector,North
tara.catnott@justmortgages.co.uk
Hi, my name is Tara, I'm an Area Director within the Just Mortgages Self Employed Division.
I have been so impressed with the level of training and support I have received since starting Just Mortgages in November.
I have been building up on my knowledge and my team over the last few months as my top priority for my area is growth. I aim to expand my team to 30 experienced mortgage and protection advisers, focusing on strengthening our presence in the North.
I will be coaching and supporting my advisers to help them achieve their set goals for 2025.
RodneySloan HeadofJustMortgages Learning&Development
TrainingBench
WiththeswitchovertoanewandexcitingCRM,Smartr365,the trainingteamhaveembarkedonthebiggestprojecttheyhaveever hadtodeliver.
Withapproximately750advisers,managersandadminstaffthatneed tolearnawholenewsystem,theLearning&Developmentteamhave beenhardatworkshapingtheactualtrainingbutalsopullingtogether thesupportmaterialthatwillbeavailablepost-trainingforallofthe differentscenariosthatyoumayface.
TrainingITandbeingtrainedonITadmittedlymaynotalwaysbethe mostexcitingtopicsowithintheL&Dteamwehavelookedat accommodatingallthedifferentlearningstylesthatweexperience; materialsthatweusewillincludefacetofacediscussions,videos, guidesandopportunitiestopractice.Ouraimwillbetoensurethatwe giveasasmoothexperienceaspossible.
