To help with the smooth running upon arrival, please aim to be at the venue in good time to register with us at 10:30am.The event will start at 11:00am prompt in the Marquee.
To make your day the best it can be, here are just a couple of things to do if you haven’t done so yet:
1) Download our Lender Fayre App – your one stop shop for everything from the agenda to taxi’s:
2) Pre-book to attend our breakout rooms featuring fun and informative sessions from some of our key providers. Either HERE or via the Lender Fayre App.
New Module on MLS | Multi Policy Protection Solution demo
We are pleased to announce that there is a new module on My Learning Space, which shows a Multi Policy case input from the very beginning in Smartr365 right the way through to Suitability Report in Concert Hub
This module is broken into 3 bite size episodes and can be found HERE
EXCLUSIVE: April Webinars to improve your knowledge
We are delighted to announce that we have arranged a series of webinars in April with to help your knowledge of Zurich. These will be informative, educational and not to be missed!
Check the topics out below. Email invitations were sent to you on Thursday but alternatively click on the links below when it is time.
Webinar 1 – 8th April 12:00pm (45 mins)
Five years on from Zurich’s last shake-up of the CI market, when it launched its Life Protection Platform, we have refreshed our proposition, allowing advisers to create a package of cover for each client and their children, that is truly bespoke and provides even greater flexibility, both now and in the future.
JOIN HERE
Webinar 2 – 15th April 12:00pm (45 mins)
Working Together to Write Good Quality Business/Reducing non-disclosure
JOIN HERE
Webinar 3 – 17th April 12:00pm (45 mins)
Zurich’s award-winning optional benefit called Accelerate, provides access to experts from around the world to offer a package of medical care services for cancer, heart and neurological conditions. It gives your customer more choice than standard medical care in the UK, with fast access to consultations, diagnostics, and second medical opinions. It can also help your customer access the latest precision cancer medicine and clinical trials; as well as treatment abroad at some of the leading hospitals in the world.
JOIN HERE
Webinar 4 – 24th April 12:00pm (45 mins)
The most valuable asset we have is ourselves and our ability to generate an income, so this session will provide you with an introduction to one of our most important products, the Zurich Income Protection policy. We will look at the facts about long-term sickness and the risk vs reality of
Zurich improve Health Questions
You may have seen, Zurich have launched a new and improved Income Protection Product and the initial feedback on the pricing and features has been extremely positive
To support the new product, Zurich have made a number of positive improvements to their health questions, these are aimed at making it easier for disclosures and to accept more cases with immediate terms in the rules engine. See below for a summary of the changes.
Our question changes:
Mental Health - focusing on more straight through processing (STP) for Life and Critical Illness and making the questions clear
Here’s what we’ve improved
Updated the rule for those with a combination of anxiety and depression, so the questions match what we ask for those with anxiety. More customers can now get immediate decisions for life and critical illness cover, even if they’ve had a single instance of suicide or selfharm in the past
given more time off for bereavement, allowing for quicker decisions. The questions now match those for anxiety and depression
For serious mental health issues such as Bipolar and Schizophrenia, Zurich have improved the questions to provide the underwriters with more insight into these significant conditions
And for those with moderate mental health conditions
we now only ask about referrals to psychiatry in the last 5 years, which means more point-of-sale decisions than before
Musculoskeletal - focusing on increasing the number of decisions made at the point of sale for musculoskeletal conditions, including joint pain and arthritis
Here’s what we’ve improved:
Created new rules for specific joints like ankle, elbow, hip, shoulder, and wrist, most of these will get a pointof-sale decision
Improving existing knee pain rules to allow more decisions at application
Making quicker decisions at the point of sale for back and neck pain, including if caused by a fracture. If we have to refer to underwriting, we won’t ask lots of questions.
Increased the types of arthritis customers can tell Zurich about, including Polyarthritis, Reactive Arthritis and Reiter’s syndrome, if the type isn’t known, Zurich have updated the rule to still offer some immediate decisions
Psoriatic Arthritis and Psoriasis questions simpler and will deliver more immediate decisions
For musculoskeletal changes, improved the questions for Ankylosing Spondylitis making is simpler for customers to tell Zurich about their condition providing more point-of-sale decision
Brand new rules - We increased the number of conditions that have a specific rule meaning we can offer point-of-sales decisions for more conditions
Here’s what we’ve improved:
• Fatty liver - simple questions for people with fatty liver providing an immediate decisions for those with no complication, or indications of advanced liver disease and who have had a normal liver blood test result.
• Pancreatitis – ask specific questions to allow some immediate decisions:
For a single acute episode of pancreatitis over a year ago and fully recovered, an immediate standard decision for all products
For two acute episodes of pancreatitis over a year ago and fully recovered an immediate decision for life
Sl l d ifi i h l k
We have also added some new rules that will refer for manual underwriting, but will provide the underwriters with better information to allow some decisions without the need to obtain medical evidence
•Weight loss treatment: with the availability of new drugs to help with weight loss more customers are disclosing weigh loss treatment. Whilst this is still an evolving treatment given through the NHS or privately, Zurich have introduced a new rule to capture what customer are disclosing and provide the underwriters with specific information to help in their manual assessments
•Connective tissue/Hypermobility and Systemic Lupus
Erythematosus (SLE): ask tailored questions at application to give the underwriters better information to decide if terms are available
Remember you all have access to “Chat with an expert” which is the ability to complete a pre-sales live with an underwriter. You can access this through The Pre-App tool. Below is a screen shot to help.
Virgin Money revamps Retrofit Boost
Virgin Money has revamped its range of brilliant Retrofit Boost mortgages. Your clients can now bag up to £10,000 cashback for making energy-efficient improvements to their properties.
Retrofit Boosts from Virgin Money are a range of 5-year fixed rate mortgages. They give customers cashback to help them with home improvements. These include installing insulation or solar panels, battery storage, or heat pumps to their properties.
Bank of Ireland for Intermediaries launch new First-Time-Buyer cashback mortgages
Bank of Ireland for Intermediaries has launched a series of new products for first-time buyers, with cashback incentives, recognising the long list of costs involved for customers when buying their first home.
The new range includes a five-year fixed product for up to 95% LTV, priced at 5.42% with no fee and £1,000, £2,000 and £3,000 cashback options.
Accord’s Cascade Score range is now available for new build properties up to 90%
Accord is always looking for ways to help you help more clients, and taking on board broker feedback, their latest improvement does just that.
The Cascade Score product range is now available for residential new build properties up to 90% LTV, helping you help even more clients onto or up the property ladder.
Simply submit your decision in principle as usual and MSO will confirm which product range your client is eligible for, including the Cascade Score product range for new build
Available for houses and flats
Excludes Boost LTI.
To find out more about Accord’s Cascade Score range visit their website here.
BTL found a new gear
You spoke, TML listened.
TML recently asked brokers what you thought of their buy-to-let mortgage application process. And you gave them some helpful feedback that they have used to make BTL smoother for you, and your clients.
The process is now simpler to apply, more streamlined and fine-tuned to your client’s needs. However complex your client’s case, TML will support you every step of the way, with fast access to BDMs and underwriters.
