Sophie Gilbert 16 Blenheim Square Leeds LS2 9AR 07588212430 Work experience
sophie.gilbert. mail@gmail .com
The Marvellous Tea Dance Company café, Birdsyard March 2012- March 2013 Role: Assistant manager and key holder
As I ran the tearoom almost independently throughout the summer period, my responsibilities extended from not only managing shifts and staff, cashing up, ordering stock and ensuring a consistently high level of service. It also provided the opportunity to source and run private events. This taught me to think on my feet and the importance of preparation and organisation. I have previously trained staff in barista, customer service and preparing and serving food.
JOY – HOB Clarence Dock branch Job title: part-time supervisor
From September 2009 – summer 2011 Working within a team to serve and prepare food, ordering and stock checking, Organisational skills and communication, completing time sheets and banking. Food hygiene training. Not only did this give me retail experience, our shop also held a large café in which all staff would participate, serving a wide range of in shop made sweet and savoury food, leaving me confident and competent in a kitchen environment.
Krimos Restaurant Job title: head waitress
September 2006- July 2009 As my first job in the service industry, it taught me how to deal with all costumers’ individual needs, queries and complaints; Delegation of responsibilities and high standards of cleanliness, hygiene and appearance. I was able to gain strong relationships with regular costumers and always strive to go that extra mile to ensure each and every person leaves feeling special.
Barbados charity shop
job title: volunteer
January- August 2009 Promoting the charity’s image through polite and friendly customer care, window displays, and working with the community to promote the charity and raise awareness. Extra skills As a recent graduate, I have also responded to external briefs and exhibitions. My course was very much self-driven, and self motivated which allowed me to gather experience in designing promotional material, organising exhibitions and fundraising events, designed websites and have been hired as a professional photographer, set designer and workshop supervisor independently. Specialist design Software knowledge Adobe Photoshop InDesign Bridge FinalCut pro Audacity Wix (website design)