Customer magazine 1/2016
Exceeding performance promises
New brochures, new videos
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Siwertell has recently published four new brochures and several new video clips. Brochures can be found in digital format on issuu.com/siwertell and the videos on youtube.com/siwertell.
New coal unloader in China delivers on performance promises
Ten years of efficiency, ten years of satisfacion
Second-wave training valued in Brazil
A ‘can do’ engineering approach brings two unloaders back up to scratch
Road-mobile unloaders benefit from CARE packages
Standing strong for the future Only companies that have the capability to continue to develop products that can meet market requirements, including the potential to transform the market, will survive and stand strong for the future. Siwertell is a strong brand name. Over the past decade we have put a lot of effort into developing products that meet all existing global environmental requirements relating to dry bulk handling. A good example of our commitment to a clean environment in energy production is the near completion of a contract for two new biomass unloaders for Peel Ports. Peel Ports’ total capacity will be over 4,000t/h from its three Siwertell unloaders. The first, delivered in 2006, still provides the world’s highest capacity grain unloading at 1,800t/h (page 8). We have recently completed an installation for Zhongshan Thermal Power Company in China. We were able to deliver the unloader a month earlier than contracted, at the request of the client, and performance tests have demonstrated that the unloader is more than capable of achieving its contracted capacity of 1,400t/h. In fact the client was so happy with our input during the project that it awarded Siwertell with two certificates relating to our performance as a supplier (page 4).
Siwertell News is Siwertell’s customer magazine Publisher: Siwertell AB, part of Cargotec, P.O. Box 566 Gunnarstorp, SE-26725 Bjuv, Sweden Editors: Emily Brækhus Cueva, Malin Pekberg (firstname.lastname@example.org, email@example.com) Layout and production: Emily Brækhus Cueva Cover: Siwertell Printed by: Tryckaren Engelholm The opinions expressed by the authors or individuals interviewed do not necessarily represent the views of Siwertell.
Siwertell ship unloaders and loaders are based on unique screw conveyor technology, in combination with belt conveyors and aeroslides, and provide a totally enclosed dry bulk handling operation. Virtually any dry bulk cargo can be handled. The Siwertell portfolio includes ship unloaders, mobile ship unloaders, ship loaders, horizontal and vertical screw conveyors, belt conveyors, as well as dry bulk terminal solutions. All Siwertell solutions are designed to ensure sustainable and efficient cargo operations. Siwertell is part of Cargotec. siwertell.com
The development of our service business continues as planned, as it is important to learn more about our clients and their needs. Siwertell CARE agreements, as well as our service seminars, are important parts of this process (page 22). Siwertell products have very long service lives. Some unloaders sold at the beginning of the eighties are still in operation and some have been upgraded for different operations. In all cases, the right service has played an important role in keeping them working efficiently and reliably (page 16). I wish you a pleasant read and success in your business.
Per Karlsson President
Ship unloading text OL A JEPPSSON and JUHA HUOVIL AINEN photos / illustrations SIWERTELL
New coal unloader in China
exceeds performance promises A new Siwertell unloader is meeting the lion’s share of Zhongshan Thermal Power Company’s two million-tonne per year coal demand; recent performance tests have exceeded expectations Ru Wei Dong (Guangdong Holdings Ltd.), Krister Holmberg (Siwertell), Deng Sheng Liang (Zhongshan Thermal Power Co.), Anders Hellgren (AH Automation), Stephanie Dong (Siwertell), Per Hansson (Siwertell), Du Canyang (Zhongshan Thermal Power Co.), Magnus Nostell (Siwertell), Raymond Little (Siwertell)
iwertell was approached at the end of 2014 to see if it could meet the needs of a modernised and expanding coal-fired power plant in Zhongshan, China. The Zhongshan Thermal Power Company Ltd, which is part of Guangdong Holdings Ltd (GDH), has high expectations for the new coalhandling arrangements on site.
Meeting high capacity demands Zhongshan Thermal’s expansion plans involve increasing its power generation capacity by augmenting its two existing 50 MW and 60 MW coal-fired units with two new 300MW units, which are now near completion. To meet the resulting 1.8 million-tonne per year increase in 4
coal demand, Zhongshan Thermal has retired the two old grab cranes that previously supplied coal and replaced them with a single Siwertell ship unloader and one traditional grab crane. The Siwertell 790 D-type unloader has a continuous rated capacity of 1,400t/h and a contracted peak capacity of 1,600t/h. It will be used to meet the lion’s share of the plant’s coal demand. “Siwertell has a worldrenowned reputation within coal handling,” says Per Hansson, Contract Manager, Siwertell. “Central to that reputation is the quality and performance of our
Siwertell has a world-renowned reputation within coal handling” products and services. These were key factors in our client’s decision to opt for a Siwertell unloader to be the principle unloading system for the modernised power station. Naturally, these characteristics are backed-up by user-friendly interfaces and totally-enclosed, dust-free technology, which is extremely environmentally friendly.”
Coal for the power station is mainly sourced from mines in China, delivered to a transfer terminal not far from Zhongshan. From there it is delivered to the power plant by barges. The target for the unloading arrangement is to discharge an average of five barges a day. “The mix of a Siwertell unloader and a small 400-tonne grab crane will enable the plant to discharge barges efficiently,” explains Mr Hansson. “Primarily the Siwertell unloader will be used for discharge, and the grab unloader is a safety option and will only be put into operation if the Siwertell unloader is undergoing maintenance work.
Under normal circumstances the bobcat will take care of the cleaning phase.” Siwertell delivered the unloader at the beginning of August 2015, at the request of the client, one month ahead of schedule. “We worked very hard to achieve this goal. Our original deadline already required a very short delivery timetable, so to be able to shorten this even further required a great deal of effort on our behalf.” Once the quay for the new power station units was complete, Siwertell commenced assembling the unloader at the end of November. “Assembly and commissioning has all gone according to plan and the machine was successfully tested and then handed-over at the start of April this year.”
Performing above expectations To ensure that the Siwertell unloader would meet the capacity demands of the modernised power plant, a number of performance tests were carried out. Siwertell’s contractual obligations were to perform a rated capacity test over 40 minutes averaging a discharge rate of 1,400t/h. “Over a one hour period, our unloader averaged a capacity of 1,468t/h, so it is more than capable of delivering the contracted capacity needed by the power station and to take its part as the main component of a very efficient discharge operation. “We also had contractual obligations regarding the unloader’s power consumption,” notes Mr Hansson. “These had to be proven during the performance tests.
The results were fantastic and revealed a 59 percent lower power consumption than the contract demanded; proof that the Siwertell unloader really does deliver on its promises.”
Awarded for excellence In recognition of how satisfied Zhongshan Thermal Power has been with Siwertell’s input during the project, it presented Siwertell with two awards at a ceremony held in mid-April. One award was for the ‘best individual on site’ and the other for ‘best progress management’. “As a company we always work hard with the aim of delivering on our promises, and if possible, exceeding them,” says Mr Hansson. “The client
“Our Chinese office has been an important connection point throughout the project and opened up an essential and natural line of communication for the client, who has been able to contact the same office, the same personnel and also work directly with our service department.”
Long-term advantages Zhongshan Thermal will continue to benefit from the long-term operational advantages that the Siwertell unloader offers. “A wellkept and maintained Siwertell machine will not only offer a clean and environmentallyfriendly operation, it will also
deliver reliability and be an important asset to any port. With the aid and guidance of our service department, an operator’s relationship with its Siwertell ship unloader will be long and fruitful. “Currently there are no formal service agreements in place at Zhongshan Thermal. However, early in the project our service department was introduced to the operator. Additionally, the project has included the delivery of maintenance and operator training, to ensure that the client starts its operations with a good knowledge base.”
PROJECT SCOPE Customer Zhongshan Thermal Power Co Ltd, China Du Canyang (Zhongshan Thermal Power Co.) and Stephnie Dong (Siwertell) with the award given to Siwertell by Zhongshan, China
and its needs are our focal points. We concentrate on providing quality with high performance within a pleasant working environment. For this to happen, it is important that we build a strong working relationship with our client and ensure that our technology performs and that all expectations are met. “We have established an excellent working relationship with Zhongshan Thermal over the course of the project and its input and support has been important in achieving this tremendous outcome. In the end our satisfaction originates from a happy customer, but of course we are very honoured to receive recognition for our efforts.
Unloader type Siwertell ST 790-M, rail mounted Material handled Coal Rated capacity 1,400t/h
Ship unloading text JUHA HUOVIL AINEN photos SIWERTELL
Ten years of efficiency,
ten years of satisfaction A single Siwertell unloader supplied to Peel Ports’ Seaforth grain terminal replaced two purpose-built bucket belt unloaders; ten years on, it remains an industry-leading installation and has led Peel Ports to order two more for its new biomass operation
anufacturers naturally tell the world how well their products perform; but it is so much better to hear these claims confirmed by a satisfied customer.
The Group’s Seaforth grain terminal in Liverpool imports grains, mainly from North and South America, for food industry products including soya, soy meals, breakfast cereals, breads and flours.
Bradley Crumbleholm, Head of Peel Ports Group’s engineering department says that after ten years of service, its Siwertell 790-D screw type ship unloader remains a state-of-the-art machine. The company is very content with its investment. If it was considering a new unloader today, it would change very little in its specification.
Previously, it operated two purpose-built pocket bucket belt unloaders. “We needed a far superior system with higher efficiency and better discharge and through-put rates,” says Mr Crumbleholm. “We needed to reduce from two machines to one. At the time it was economically beneficial to have a single high performance machine. We needed a more environmentally-friendly solution that could handle Panamax size vessels and we wanted a better capital return.”
With 15 percent of the UK’s total port traffic, the Peel Ports Group is the second largest port group in the UK, handling over 70 million tonnes of cargo per year. It was also the first major grain terminal operator to place an order for a Siwertell multi-grain ship unloader with an exceptionally high capacity, both in terms of its hourly rate and in the ultimately more important through-ship-capacity.
Peel Ports Group’s decision to place an order for the design, manufacture, delivery and installation of a Siwertell ship unloader followed very careful evaluation of the various types of dry bulk ship unloaders available.
The Group entered into a tendering process involving Siwertell and several other companies offering pneumatic and mechanical unloading systems. “We chose Siwertell because it is a leading manufacturer offering a robust, solid and credible design that we can understand,” explains Mr Crumbleholm. “At all stages in the tendering process we benefited from Siwertell’s expert, high quality advice. We received efficient answers to our questions and these helped us to make a well informed decision.” It was necessary to make some changes to the existing grain handling and storage infrastructure to cope with the Siwertell machine’s greater discharging capacity. ”With our original arrangement, we had one belt conveyor for each unloader. When the Siwertell machine was installed, we modified the system so that the new unloader could discharge material continuously and
equally onto the two existing belt conveyors. The unloader capacity is 1,800t/h, so 900t/h goes onto each conveyor. This way we achieve the best throughput that the machine can offer, giving us a greater discharge rate than we previously had with two unloaders.” Mr Crumbleholm says Siwertell provided very good levels of service and cooperation throughout the design, delivery, construction and commissioning phases. “The unloader functioned exactly as anticipated when it began operations,” he says. “In fact it actually exceeded some of our expectations, working even better than we had expected. For example, cleanout of the hatches is much better than before.
Added value from good control The unloader is equipped with Siwertell’s PC-based HMI system, known as SIMON (Siwertell Monitoring System). In addition to providing a continuous stream of operating data, SIMON contains the complete operation and service manuals. Relevant pages can easily be printed out for maintenance work. “This is a value added feature,” says Mr Crumbleholm. “SIMON is a very good system in terms of reliability and providing easy access to information. We would be happy to cooperate with Siwertell in terms of upgrading this system when required, as we find it a very worthwhile element.”
The improved discharge rate means that vessels spend less time in port”
“The improved discharge rate means that vessels spend less time in port. This is an advantage for us because it allows customers to increase capacities without the cost going up too much.”
The unloader has not been upgraded during its ten years of service; however the Group has cooperated with Siwertell to gradually improve the machine through small, incremental measures. “We are in contact with Siwertell to look at possible upgrades for the future, but so far we have not needed any major improvements,” says Mr Crumbleholme. “Our experience with the unloader has been very good.”
Minimal downtime Mr Crumbleholme notes that its Seaforth unloader has not suffered any significant unplanned downtime; it has achieved an impressive 98 percent uptime efficiency. “Stoppages occur only very rarely; these are due to the odd pieces of tramp or scrap that are brought along with the bulk material in the hatch. These foreign objects have not caused any major damage. “We have a service agreement with Siwertell which includes visits from a Siwertell surveyor three times a year to go through the machine and take notes of any possible faults. This is great, because we can give our feedback directly, and at the same time we receive updates and information from Siwertell on the latest developments. This way we also keep a good service routine. “After ten years in operation, our unloader is very cost efficient and it is in very good shape and we believe this will also be the case moving forward. “We have had a very positive experience with our Siwertell unloader and we intend to run it for the foreseeable future. If it becomes necessary we will turn to Siwertell to develop it further.”
Seaforth grain terminal’s key Siwertell features
Peel Ports’ Siwertell 790-D mechanical screw-type ship unloader is used for unloading grain and soya beans at a rated capacity of 1,800t/h from ships of up to 75,000 dwt. The slim design means that the unloader is extremely manoeuvrable. Consequently its efficiency – as measured over the unloading of a complete ship – is much higher than other types of unloaders thanks to the arm system’s flexible movements under hatch covers and into hatch corners, along with the ability to pick up material in all directions. The unloader was manufactured in Sweden as a number of major sub-assemblies. These were transported to Liverpool by sea. Once on site, the sub-assemblies were quickly brought together in a trouble-free operation and the unloader was installed on a set of existing rails on the terminal jetty. The total delivery time including design, manufacture, transportation, final construction and commissioning was 12 months.
Highlights include: ++ Enclosed conveying system which results in minimal dust and no spillage ++ Guaranteed lifetime of conveyor parts ++ Full operation in wind speeds of up to 25m/s ++ Unloading ships on both sides of the jetty ++ Modified hydraulic and lubrication system operating only on food grade oils and grease ++ State-of-the-art control and supervising system (SIMON), which allows remote access for service surveyors ++ Anti-collision system prevents the unloader from striking the hatch coaming ++ 25-tonne auxiliary hoist for handling large payloaders used during clean-up ++ Low energy consumption per unloaded tonne ++ Minimal grain breakage ++ Low machine weight; no costs for jetty modifications SIWERTELL NEWS
valued in Brazil text ÖRJAN WESTERBERG photos SIWERTELL
A new intake of unloader operators at Eneva’s Itaqui thermoelectric plant learn vital hands-on skills from Siwertell’s training team; benefits include safer, more efficient operations with a reduced risk of downtime
arlier this year, at the request of Brazilian power-generation and trading company Eneva, Siwertell trainers travelled to Itaqui in Brazil to train new operators for Eneva’s Siwertell coal unloader. This is the second group of Eneva personnel to receive on-site training for unloader operations, reflecting the value the company places on well-qualified personnel. In 2010, Eneva took delivery of the component parts of a Siwertell D-type unloader. Three years later the machine was assembled ready to begin unloading coal for the company’s then newly-commissioned 360MW thermoelectric plant at Itaqui.
When the unloader went into full commercial use in 2014, Eneva asked Siwertell to provide the necessary theoretical and practical training to enable its personnel to operate the new unloader safely and efficiently. When the training programme ended in June 2014, six local operators were competent in all aspects of unloader operation. Lino Souza, Operation Manager for Eneva at Itaqui, says that 26 operators and a process engineer were involved in this year’s training programme. Almost all of the students had already gained initial experience with the unloader, working under the supervision of the operators trained and certified by Siwertell in 2014.
“We discussed our specific training requirements with Siwertell in advance of the training classes,” says Mr Souza. “The most important aspects were to provide the trainees with the same level of knowledge about machine construction, root cause analysis, trouble-shooting and operation techniques as the class of 2014. “We wanted our new operators to gain specialised knowledge of the equipment directly from a Siwertell specialist; thereby increasing the efficiency of the logistics process, reducing the discharge time, minimising risks and increasing the system availability. “Training can be delivered in a number of ways. I believe that a combination of theoretical and hands-on training delivered by an expert is the most effective method; furthermore, I think it is best if operators can be trained on the actual equipment
they will be using. This is one of the reasons for undertaking the training on site. We were very satisfied with the training provided; the trainees said it was particularly useful to them to apply their training in ship unloading operations.
Örjan Westerberg, Siwertell Surveyor, running a training session with staff at Eneva, Brazil
“If I was asked to suggest any ways in which the training could be improved, I’d say that more emphasis might be placed on the machine’s technical limitations to further minimise the risk of damage and on how to increase productivity. I expect to carry out more Siwertell training in the future, and I will mention these aspects in pre-planning with the Siwertell training team.” Örjan Westerberg, Siwertell Surveyor says: “Effective training is very important for people operating and maintaining Siwertell machines, just as it is for any type of industrial plant. We are always happy to provide training programmes tailored to meet the particular requirements of our customers. Properly trained operators follow safe, efficient working practices and minimise the risk of damage to the machine. “Training is to some degree a twoway process; there is often something for us to learn and we always welcome feedback from trainees and managers. For example, Mr Souza suggested that it would be useful to have a small model of
an unloader to help explain the operating techniques in the classroom. This is a good idea that has the potential to improve classroom training, particularly if there are language issues.” Siwertell believes that while the need for initial operator training is obvious, training can also be very useful for refreshing operators’ skills after a few years. And while in-house trickle-down training is sometimes used for new operators, the best practice is always to offer them Siwertell training, exactly as in this case with the staff at Itaqui. “Looking at the wider picture, it can sometimes be difficult to persuade owners that they need to give careful consideration to maintenance training,” says Mr Westerberg. “We work hard to persuade them that properly maintained machines are just as important to long-term success as employing properly trained operators. Training for those responsible for maintenance helps to maximise a machine’s service life, while minimising downtime. It helps in eliminating start-up problems for a new operation and sets it on track for a long, safe, efficient and costeffective service life.” Training considerations can be included in a Siwertell CARE agreement.
Have a look at our new video clips. youtube.com/siwertell
A can-do engineering approach brings
two ship unloaders back up to scratch text K ARI LEPPÄNEN photos SIWERTELL
Two refurbished Siwertell unloaders now serve Dangote Groups’ cement handling operations at Tema port in Ghana; Siwertell Surveyors, Kari Leppänen and Fredrik Gustavsson, describe how the unloaders were brought into full working order 16
esigning, manufacturing and delivering market-leading machinery is just one part of Siwertell’s activities. The company has a firm commitment to the long-term success of its products, leading to some interesting after-market assignments. Some of these are the result of clients experiencing changes in their markets. This was the case when Siwertell engineers travelled to Ghana to supervise engineering projects on two Siwertell cement unloaders owned by the Dangote Group, whose cement division has operations in many African countries including Nigeria, Benin, Ghana, Congo, Tanzania, Senegal, South Africa and Zambia.
The first unloader, ordered in 2001, entered service at the port of Tema, Ghana, in 2007, discharging cement at a rated capacity of 600t/h.
Delayed commissioning The second was delivered to the port of Takadori in 2003. However, plans for its deployment changed and the component parts were put into storage at the port. Towards the end of 2013, planning discussions began between engineers from Dangote and Siwertell regarding installation of the unloader at Tema to work alongside the first unloader. Dangoteâ€™s several years of experience with Siwertell ship unloaders and its accumulated knowledge about handling Siwertell equipment were important factors in its decision to install the second unloader at Tema.
Siwertell carried out a thorough assessment of the machinery and supporting structure at Takadori before Dangote shipped the parts to Tema port. Once the component parts had been delivered, assembly work started at the end of 2014. Not surprisingly after eleven years lying idle, a fair amount of work was necessary to restore the unloader to â€˜as newâ€™ condition. Missing parts had to be replaced. While most of the components had been stored under cover, several had been exposed to the elements and suffered corrosion. Some of these parts were replaced and others, including shaft and wall entrances, were repaired locally.
Balance units (above) being machined and drive unit (below) being installed
When the second unloader had been successfully commissioned and put into operation at Tema, attention turned to the first unloader. After seven years of hard work it needed an overhaul to ensure that it could continue to deliver good service for many more years. Following a detailed condition survey, a schedule of works was drawn up and approved by the owners. The biggest engineering tasks were installing an improved type of hinge bearing for the arm system and replacing the damaged counterweight hinge. To carry out this work, the unloader had to be partially dismantled; this included removal of the vertical and horizontal arms.
This was achieved with the help of three cranes, the largest of which had a 150-tonne capacity. To minimise out-ofbalance conditions in the horizontal arm, three counterweights were removed first, followed by the vertical arm. The five remaining counterweights were then sent down. It was then possible to remove the horizontal arm and lower it to the ground. Installing the new inner hinge shaft and bushes was a fairly straightforward task, but it all became more difficult when it came to removing the damaged shaft used to support the counterweights. Even with the help of a 100-tonne jack it was impossible to force the shaft completely out of its housing, so eventually it was decided to cut off
the exposed part of the shaft and then carefully cut and melt out the remaining section. Once the housing had been repaired, the new counterweight support shaft was installed, having been cooled with liquid nitrogen to make the task easier. While the unloader was dismantled it was given a thorough clean. A new luffing cylinder was fitted, various seals and filters were replaced and the hydraulic system was refilled with new oil and tested prior to reinstalling the horizontal arm onto the upper turret.
Fully assembled ship unloader ready for operation
Once the horizontal arm, the vertical arm and the counterweights had been reinstalled, the electrical cables, hydraulic hoses and lubrication hoses were refitted. The pre-commissioning checklist identified a software problem that had to be rectified before a no-load test could be carried out. The no-load test confirmed that the luffing, pendulum, slewing and travelling motions and the conveying system were all functioning correctly. The unloader was then moved to a loaded vessel to carry out on-load and reliability tests, discharging 6,000 tonnes of cement in 12 hours. Local personnel carried out the work in three weeks under the supervision, and with the assistance of, an experienced Siwertell surveyor. To ensure minimal downtime and the longterm successful operation of its two unloaders, Siwertell suggested a list of spare parts that Dangote should hold and advised that an upgrade to the PLC system would be beneficial.
Whatever platform you prefer, Siwertell’s brand new website, launching later this year, will be easily accessible to you. siwertell.com
Reacting to changing circumstances At Siwertell we understand that our customers’ plans can be subject to unexpected changes and we always strive to do all in our power to help them get the best from their loaders, unloaders and conveyors. This can involve repairs, upgrades, modifications and even moving entire systems to new locations to meet market needs. At Siwertell Services we are proud of our ‘can do’ approach; customers should always get in touch with us when they are faced with problems. Whatever the issues may be we can solve them, working together with our clients. SIWERTELL NEWS
Have a look at our new brochures. issuu.com/siwertell
Road-mobile unloaders benefit from
CARE packages text BENGT ESTBERGER photos SIWERTELL
The first planned maintenance agreements for Siwertell road-mobile unloader units reflect the growing value placed on smooth operations and predictable, controlled costs 22
n April 2015, Acico Construction Co Kuwait signed a planned maintenance agreement that delivers operational reliability and maintenance support for the companyâ€™s two Siwertell road-mobile unloaders operating in Shuaibah Port, Kuwait. It represents the first Siwertell CARE agreement put into place for road-mobile unloaders. Since then, Jah Multi Industrial Ltd in Gambia has entered into a similar CARE agreement for its 10 000 S road-mobile unloader. Siwertellâ€™s planned maintenance packages are delivered through its Siwertell CARE agreements. These consist of five modules and three service levels, which flexibly combine to create the ideal service arrangement.
“It is understandable that people often think of service agreements only in terms of large, fixed industrial installations,” says Bengt Estberger, Siwertell Manager Mobile Unloaders. “But these agreements are equally important for our road-mobile units. In common with all our products the road-mobile units are well designed and constructed and in consequence they are inherently robust and reliable. However, expert attention delivered on a timely, planned basis is the ideal way to ensure maximum uptime, a long service life and good cost control.” Acico’s 5 000 S and 10 000 S road-mobile unloaders were delivered in 2014 and 2015 respectively. They support the company’s large cement production facility in the Shuaibah industrial area.
OEMs know their products best Arundeep Singh Ahluwalia is in charge of maintenance for Acico Cement. He says that when the company’s first roadmobile unloader was delivered, his staff had no previous experience of operating or maintaining the machine, and he wanted to ensure that it remained in excellent condition. He says that, just as with cars, the best solution is to have an agreement with the original equipment manufacturer, because they know their machines better than anyone else. The three-year agreement provides a call-out based service, delivering operational reliability through inspections and supervision work on an as-needed basis. However, Siwertell has suggested a basic timeframe to ensure that SIWERTELL NEWS
inspections take place on a regular basis. The agreement includes a rolling training element for Acico maintenance staff, covering mechanical and electrical systems and instrumentation.
Flexibility ensures optimum service “The most important point is that this agreement offers great flexibility,” says Mr Estberger. “As this is the first such agreement for road-mobile units, it is new to us and we want to ensure that the customer receives the greatest possible benefits. Flexibility allows us to fine tune this tailor-made agreement in a mutually agreed manner.” Siwertell engineers made the first inspection of the 5 000 S model in October 2015 and both machines were inspected during a second visit in March 2016. Mr Arundeep Singh Ahluwalia says he is fully satisfied with the service delivered by the Siwertell engineers. “Our expectation is that once the service engineer is at our site,
he should provide us with a clear plan of the jobs he will be performing. This helps us in scheduling our operations in a better way. “Siwertell staff are always helpful and their replies to our queries are clear and concise.”
Mobility provides service options The road-mobile nature of these units means that – depending on location – it may be convenient for a unit to travel to Siwertell facilities for service work, particularly for any major upgrades or overhauls later in its working life. “Operators appreciate the benefits of smooth, reliable operations and predictable costs,” says Mr Estberger. “We expect to see more road-mobile operators taking advantage of our service capabilities.” SIWERTELL NEWS
Latest news Siwertell delivers roadmobile unloaders for cement-handling operations in Libya and Vietnam Siwertell has delivered two more of its market-leading 10 000 S road-mobile unloaders for cement unloading operations in Libya and Vietnam. The new trailer-based, diesel-powered machines are fitted with a double bellows system and dust filters and can handle cement at a rated capacity of 300t/h. Following an order signed with Tenovar International Ltd in Malta in late June 2015, the first unloader was delivered promptly in August the same year. In February 2016 it was commissioned in Tobruk, Libya and now operates for Mediterranean Cement, also known as Al Bahar Al Mutawaset Cement. The second unloader was ordered in November 2015 by Koastal Industries Pte Ltd, on behalf of leading Vietnamese cement exporter, the Vissai Cement Group and was also delivered only a month later in December 2015.
“The ease of setting up, operating and folding away our road mobile unloaders makes them extremely flexible and cost effective for multi-terminal operations. For example, the Vissai Group’s operation will use its mobile unloader at a number of ports in central Vietnam, separated by distances of up to 300km,” continues Mr Ojeda. “Both customers were influenced by the reliability offered by Swedish-built technology and by Siwertell’s ability to offer scrupulously clean unloading operations and excellent references from the cement industry,” he adds. Siwertell mobile systems were originally developed for unloading cement. Years of experience and development reflect the company’s deep understanding of cement handling and gives it the ability to provide valuable advice to its customers. The Siwertell road-mobile unloader is one of the most reliable, eco-friendly and sustainable systems on the market today for cement operations. Its flexibility and capacity combined with low operational and maintenance costs are major selling points. As there is no need for any civil engineering works, our mobile unloaders can start operations almost immediately after arrival on site.
Siwertell systems chosen for Indonesian chemical plant Siwertell has received an order from PT Asahimas Chemical, one of AGC Asahi Glass’s consolidated subsidiaries in Indonesia, to provide coal unloading and conveying equipment for installation at its chemical plant site in Cilegon, Indonesia. The coal is used to generate power for the plant. The contract calls for the delivery of an ST 790-D ship unloader with a rated capacity of 1,400t/h and two jetty belt conveyors. The order includes supervision of the construction and commissioning phase and spare parts appropriate for two years of operation. The components will be constructed in Sweden and China and are scheduled for delivery by June 2017.
The unloader was ordered as part of the Group’s ongoing expansion plans. The contract includes spare parts appropriate for two years of operation. Commissioning is scheduled for the second half of 2016. “In the cement bulk-handling business Siwertell stands for reliability and therefore we believe that by choosing our units, the customer chooses the best tool in the business,” says Jörgen Ojeda, Director, Siwertell Mobile Unloaders. 26
“A Siwertell system was almost self-selecting because of the high priority placed on exceptional environmental performance. Combining a Siwertell screw-type unloader with Siwertell’s totally-enclosed belt conveyors arguably delivers the cleanest possible solution”, says Pierre Öhrwall, Siwertell Sales Manager.
Siwertell sales representative wins industry recognition Siwertell representative, Yuzhtekhservis (YTS), has received the 2015 National Sea Rating of Ukraine’s award in the category ‘Best supplier of material handling equipment to the ports’ at a ceremony held in the Black Sea Conference Hall, Odessa, Ukraine. YTS acts as Siwertell’s representative in Ukraine, as well as in Georgia, Bulgaria, Romania and Moldova. “Siwertell prides itself on all aspects of its business operations, including the careful selection and vetting of its third-party representatives to support its global business,” says Juha Huovilainen, Sales Director at Siwertell. “Behind every Siwertell
Valentin Bulkin from YTS, Siwertell representative for Ukraine, Georgia, Bulgaria, Romania and Moldova
representative agreement is local dry-bulk handing expertise that delivers commercial advantages to customers operating in each region or individual country. This award endorses Siwertell’s selection of YTS as its representative in the Black Sea region.” Established in 1992, Ukraine-based YTS specialises in marketing, sales, and aftersales services for material handling equipment, based on dealer and representative agreements. Its Commercial Director, Valentin Bulkin, says that rather than relating to a particular project or delivery, the award recognises his company’s contribution to the upgrading and development of ports and the terminal industry in Ukraine throughout 2015. He believes that YTS’s local market expertise, and the quality of its customer and aftersales services were important factors in securing the award. Mr Bulkin says that YTS sees a particular market for Siwertell ship loaders and mobile ship unloaders in its area of influence. As Siwertell’s representative in the Black Sea region, he identifies YTS’s in-depth industry knowledge of the local ports and terminals, and their bulk handling equipment needs for upgrading and development projects as factors that will drive sales success.
Industry events offer ideal networking opportunities Siwertell has attended a number of exhibitions, conferences and trade events so far this year. Each has offered valuable opportunities for the company to strengthen relationships with existing customers. In February, Siwertell exhibited at the World Trade & Transport conference in New Orleans, USA and attended the Argus FMB Africa Fertiliser 2016 event in Morocco. It exhibited at the 15th Coaltrans exhibition in Goa, India, at the beginning of March, at Intercem, held in the Jordanian city of Amman also in March, and Intercem Africa in Nairobi, Kenya in May.
“Feedback from all the events has been extremely positive,” says Juha Huovilainen, Sales Director at Siwertell. “A notable example was the Coaltrans event, which was attended by over 700 delegates representing coal producers, end-users such as steel, cement and power companies, policy makers from the Government of India and other significant stakeholders including, stevedores, shipping companies, consultants and equipment suppliers.” “Our attendance and presence at key industry events not only provides customers with easy opportunities to approach us, it also ensures that we remain fully aware of industry trends and the issues that affect our customers.” Siwertell plans to attend a variety of industry events throughout the rest of the year; all of which will be published on the Siwertell website in due course. SIWERTELL NEWS
This is Siwertell Siwertell is a global marketleading company in dry bulk handling. Customer-driven Siwertell engineering and service solutions are employed in hundreds of import and export terminals worldwide. Our reliable and efficient ship unloaders, road-mobile unloaders, ship loaders, belt conveyors, screw conveyors, and dry bulk terminal solutions provide the cleanest dry bulk handling performance available, with minimal environmental impact. All conveying systems are totally enclosed, reducing dust emissions to a minimum and eliminating spillage completely. An extensive global service team offers support to Siwertell customers whenever and wherever it is needed.
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