The Weekly Carat - Edition 13 - 11.24.2025

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Holiday Party Recap

A Big Thank You for a Great Night

Thank you to everyone who joined us for this year ’ s Holiday Party The Masquerade theme was a hit, and it was wonderful to see all the creative masks this year. We have received a lot of thoughtful feedback through the survey, and we truly appreciate everyone who took the time to share their thoughts. The comments were honest and extremely valued. It is clear that people not only enjoyed the event but also care about making it even better next year.

Most of all, it was just nice to be together, laughing, celebrating, and closing out the year as a team Thank you for being part of what makes our company such a great place to work and for bringing your best every day

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A few highlights of recognition

Store of the Year

Augusta

Service Team of the Year

Waterville

Top Sales Consultant

Jaime Backman-Waterville

HEM Employee of the Year

Corporate Selection

Michael Jacques

Store Selection [Tie]

Randy Rackley & Lauryl Bridges

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Your Financial Well-Being Matters

Life can get complicated when it comes to money. Whether you ’ re trying to budget better, plan for retirement, or just make sense of credit scores and taxes, it helps to have trusted guidance along the way.

Through our Employee Assistance Program (EAP), you have access to a wide range of free, confidential financial resources designed to help you feel more confident about your finances and your future. These tools cover everything from everyday money management to long-term financial goals.

Here are a few topics available through the program:

Auto Center – Get advice on buying, financing, or maintaining a vehicle.

Banking and Loans – Learn how to choose the right loan or manage debt wisely.

Budgeting – Build a realistic budget that works for your lifestyle

Consumer Protection – Understand your rights and avoid scams or unfair practices

Debt Management – Find strategies to pay down debt and improve your financial footing.

Financial Health – Explore tips for overall financial wellness and stability.

Home Center – Get guidance on buying, refinancing, or improving your home.

Insurance Center – Learn about insurance types and what makes sense for you.

Investing – Discover ways to start or strengthen your investment strategy.

Personal Bankruptcy – Get factual, judgment-free information if you ’ re facing tough financial decisions

Retirement Planning – Access tools to plan for your future with confidence

Small Business – Find resources if you ’ re running or thinking about starting your own business.

Sustainable Choices – Explore how to make money decisions that are both smart and environmentally responsible.

Taxes – Stay informed about tax planning, filing tips, and deductions.

Understanding Credit – Learn how credit works and how to build or improve your credit score.

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All of these services are completely confidential and available at no cost to employees and their families. Whether you ’ re looking to make small adjustments or big financial moves, the EAP can help guide you every step of the way. Ready to explore?

Visit the EAP website or call the confidential helpline anytime to get started You’ll find easy access to articles, tools, and one-on-one guidance to support your financial goals no matter where you are on your journey.

https://members.healthadvocate.com/ha/#

The Mahoney Report

Mike Senk from Jewelers Mutual visited our Manchester location to provide an engaging sales training session for both the Manchester and Salem teams! The session was not only informative but also interactive and fun, giving everyone valuable insights and practical knowledge to better serve our guest. Jewelers Mutual provides our JM Care Plans, which are a pivotal part of our business, and we ’ re proud of the excellent, long-standing relationship we share with them A big thank you to Mike for sharing his expertise and energy with our teams, and another big thank you to the Manchester and Salem teams for being so welcoming, engaged, and full of great questions throughout the session!

- Randy

Employee Shoutout

I would like to recognize all the hard work that was put into the Christmas party this year. Lauryl listened to all the critiques and came through with so many updates and changes to give the employees the best party to date From the spread of delicious food to the live music, I could not find a single thing that could have been better. We had so much more time to mingle and catch up with our friends from other locations. Feelings of fun and happiness filled the room. It was so much fun to see everyone's mask and attire We really do clean up nice around here! All the smiles and laughs warmed my heart The photo booth is always ONE of my favorite parts BUT the best surprise for me personally was the infamous chocolate cake. I may have ate mine a little too quickly, but it was the perfect sweet ending to a beautiful well thought out party. Thank you Lauryl and HR team for listening to us and making changes for us all to have the best experience at our company holiday party. It really set the tone and got me in the Holiday spirits to crush this December! We are the best of the best so lets make this a year to remember.

Location Spotlights

Augusta

Please see the link below on Tanzanite This is submitted by Matt as part of his Magical Monthly Newsletter Thanks for sending this in Matt!

https://soundcloud.com/user-141776549-657959872/the-tanzanite-diaries

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