ConRes Gives Thanks 2022

Page 1

Sarath Phal

Joy Waters

Chris Trenn

Lou DeMarco

Anna Swicklik

Connor Arsenault

Olawale Okusanya

Julie LaVigne

Carl Smith

Renee Kramer

Michael Moniz

Sean Carlson

Rico Donati

Brian Holmes

Suzanne Hersey

Diana Rotelli

Al Bartlett

Gary Binns

Diane Butterworth

Laura Winfrey

Karen Dolan

Liz Costerisan

Robert Herterich

Ben Muise

Bryan Kram

Bob Herterich

Jennifer Jaczko

Leslie Moakley

Stephanie Desmarais

Dave Bader

Christopher Moniz

Chris Hubert

Brenda Bodine

Rachel Mullin

Scott Dinella

Angela Vance

Steve Culot

Jimmy McCann III

Jackie Hughes

Kevin McCann

Lou Novakis

Bill Steele

Frank Guarinno

Joseph Cardi

Jaclyn Hughes

Bryan Muise Rich Mancini

Aaron Schnarrs

Thomas Cormier Ryan Carey

Liz Geib

Heidi Wiley Wendy Lu Janine Raynor

Austin Gilbert Robyn Sanscartier

Cynthia Mazzone Eric Hann Jim DiGiovanni

Robin Diamond Roxanne Mori

Rebekka Popov

Cameron Leeman

George Laberis

Scott Fling

Idelsa Rossi

Richard Wright

Vicki Freitag

Jen Woods

Pete Koulouris

Steve Culot

Peter Mirabile

Jim McKevett

John Perkins

Gina Drogowski

Elissa Manfredi

Christina O’Callaghan

Jason Love Jeff Brown

Laura Leonti

Beth Reiner

Samantha Patterson Wajid Ali

Paul Begley

Brooke Thielemann

Helene Tucker

Daniel Cohen

Susan Mullins Alex Gaetz

Aaron Leiberman

James McCann Sothea Eang Elissa Manfredi Lena Maxwell

Tina Martinez Gina Caimano Joe Cardia Jackie Hughes Oliver Williams Lisa Hahn

Sam Kim Kamlesh Patel Lisa Starr Eric Lombardi Steve Paradis Romeo LaBrie Larry Schlindwein Tasha Bonawitz

Angela Vance

Jason Patton

Jennifer Parker Denise Kleiner

Dan Rota

Marc Leibowitz

Will McNatt Carol Cavalier Michelle Varga Rick Crawford Robin Diamond

Tim Mitkus Ryan Carey Cathy Shattuck

Lori Smith

Laura Donnell Sierra Holden Mark Boisvert

Paul Begley

Dawn Chappell

Robyn-Lynn Sanscartier Cameron Couillard Michael Weber Mark Giannelli Jason Zeena Corey Fournier Mike Carels

Jason Chen Joseph Magnarelli

Kevin Bergin Jim Byrnes Zach Sprague Jason Chen Antien Ho Janora Barlett Andres Valencia

Matt Sanuth

Janine Raynor Sam Song

Andy Chiquoine Richard Kaufer

Christina O’Callaghan Rick Regan

Patricia Davison Anthony Bonetti Bill Ingerham Tracy Finney Mike Scholl Job Mwangi

FIND YOUR

Chris Trenn is a great leader and has played a huge part in my development as a salesperson. He has always believed in me and has constantly been there to lend support and help navigate difficult situations. I am appreciative of everything I have learned from him and am grateful to have a manager like him.

Thank you, Jen Woods, for all you do for us! You work so incredibly hard and are always there supporting me and finding the answers to my questions. You are absolutely essential to our success with Microsoft and cloud.

Bill Ingerham goes above and beyond when need be for our sales team.

Jim McKevett’s orders make my job easier, as they are very detailed and contain all the information I need. There is very little prep time needed to search for information which means I can forward the orders to the next step more quickly.

From the interview process and me joining the team, Peter Mirabile shows a desire to understand our needs and align them with the group’s goals. He makes himself accessible at all times and reflects a positive attitude.

“Diana Rotelli is the best! She is always ready and willing to help with the most challenging questions. She understands the meaning of TEAM EFFORT and does her best to educate while she fixes whatever issue I present her. Thank you, Diana!

Tracy Finney works extremely hard and keeps our sales team very happy.

“ “

Sarath Phal is always willing to help answer any questions or assist when asked. Her responses are always pleasant and prompt!

Connor Arsenault is always willing to help out whenever needed. He is a great team player!

“Thank you, Tina Martinez, for being the core and stability of Branch 80. Your attention to detail keeps us all going forward, and we could not survive without you. Not as good as a spicy margarita, but coffee keeps us awake. :)

I’m thankful for Jen Woods and for all the years of help and support as a co-worker and as amazing friend.

Karen Dolan is a dedicated and long-time employee of mine; she is a great team player and does a great job with the billing department duties!

My SAP/MyPS entries would be a mess, and I’d probably forget ADP, too. Thanks, Bob Herterich!

Thanks, Anna Swicklik, for being a sounding board for the past few Covid years! I appreciate you.

Thank you, Mike Moniz, for being an unflappable problem solver. You always come through in crisis situations, and you do it with a positive attitude.

Ben Muise is a good leader for the datacenter team, gives respect to everyone and encourages the team to work more efficiently.

Throughout all the years, Diana Rotelli has always worked to lift our department up, creating a real team and providing support and training. She is patient, smart and honest. I could not ask for a better leader.

“ “

Thank you, Al Bartlett, for all you have done for me while I continue to grow into this new position at ConRes. Your patience and guidance is appreciated more than you know.

I’m so thankful for Laura Winfrey and her quick responses to anything that’s needed. She goes above and beyond to keep everything moving forward. Thank you, Laura!

I am thankful to work with Bob Herterich every day, especially now with all the additional responsibilities he has taken on since covering for me while I am out on maternity leave! I know it isn’t easy!

“ “

Jen Jaczko strives for excellence and expects others to do the same. Jen makes me a better person and employee.

I’m thankful to have a boss like Chris Hubert who always supports me. Chris is always available when I need his help to resolve any issue I may have.

I am grateful for constant help with Cisco. Stephanie Desmarais is amazing when it comes to renewals as well as daily Cisco support issues.

“ “

Jackie Hughes has done an amazing job over the past few months. She has taken on a larger workload and many more tasks and has performed extremely well. She is always willing to learn and has a positive attitude.

Diana Rotelli is one of the most responsive people I have had an opportunity to work with. She is a wealth of knowledge and always willing to take the time to assist! Thank you for your amazing support every single day!

“ “

Connor Arsenault, you are the glue that holds our business together. It’s great collaborating and growing the business with you; I feel like I have a teammate and a friend. Your organization and your willingness to go above and beyond are highly valued!

Aaron Schnarrs is a true pro in a pre-sales role and post-sales. He listens to what the customer wants and understands how they should go about a migration in a way that is easy for them to understand. Plus, he delivers thorough SOWs with kickoffs and stages where ConRes is able to invoice our customers.

Frank Guarinno is always willing to drop whatever he is working on to help me find a solution to a help desk problem. A lot of times he may need to back door the issue to resolve the problem.

I am very thankful for Rich Mancini. He is always so understanding and helpful!

I appreciate Rich always taking the extra time to help with any questions I may have and further explain details when needed. It’s always such a pleasure working with Rich, and I think we make a great team!

“Liz Geib is a great resource for the HR team. We partner well, and she is always available when payroll needs to be involved with HR solutions. I am thankful for Liz and the contributions she has made to ConRes. Liz is very knowledgeable and always pleasant to work with!

“Suzanne Hersey has worked with me for 16 years through the many changes to the Order Processing and Customer Support departments and has taken it all in stride. She juggles work in both departments and as my backup and does it with professionalism and skill. I’m thankful to have her.

“ “

Bill Steele is an amazing resource and mentor. He has helped me grow as an employee at ConRes, both professionally and personally. I’m thankful for his leadership and willingness to jump in and help when needed. He is an incredible source of knowledge (walking IT Wikipedia) with a touch of humility.

“ ”

Bryan Kram is truly a lifesaver. He goes out of his way to help resolve problems not only with equipment, but with SAP and customer requests as well. He is a top notch professional and valued member of the ConRes team.

Wendy Lu has been the glue that has held everything together for me at ConRes. There are so many people I can thank, but she is at the top of my list!

I am thankful to Robyn Sanscartier for doing all the POs and invoices I inundate her with and always getting back to me quickly. She makes my job easier, which I appreciate.

“ “
Binns can be counted on to be available at anytime. He can remember a customer and what they purchased years
which really helps when a new account manager
existing customer!
Gary
ago,
takes over an
- BROOKE THIELEMANN

I would like to thank Cynthia Mazzone for working with me on the new Adobe expense process and for reviewing and processing all of our expenses every day—it’s not an easy job!

Thank you, Rebekka Popov, for always being able to help me with any kind of problems that may arise. Your ability to problem solve and make everyone happy with the outcome is a great gift. You’ve always been very supportive, and I appreciate you. Thank you for always being there for me.

Idelsa Rossi has helped me out so much with starting at ConRes. She has been very informative and patient as I learn quite a lot of new processes, and I am very thankful to have learned a lot from her thus far. I look forward to working with her more in the future!

Jason Chen is a hard worker and keeps the customer in mind. He always considers extra for different customer facing situations and loves to share different technology information.

“Vicki Freitag, since we have been short-staffed, you have always stepped up to the plate and offered help in any way you could. You’ve helped with having a new employee shadow you and helped her with questions when needed. You have also helped cover other branches while we are shortstaffed, not only covering their orders but also making collection calls, without us even asking. Your team effort doesn’t go unnoticed. Thank you for your help!

Sothea Eang comes to the office everyday and has been a consistently reliable problem solver for the company. I am very thankful to have him part of the team!

Jeff Brown works 3rd shift, so direct communication can be difficult. To ensure he is always using the latest information, Jeff always checks the documentation for updates on how to process tickets. It’s nice coming in on weekday mornings to tickets that were well handled overnight.

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Bryan Muise is always helpful with questions about quoting or entering orders without hesitation. He makes my day-to-day a lot easier.

Jimmy McCann III is always available to get involved on a sales call and is always willing to help in any part of the sales cycle.

Steph Desmarais, thank you for being the “wizard” that you are! You maintained a positive, upbeat attitude despite everything you have been through. I appreciate all that you have taught me over the past 6 years and I love being a part of the Cisco team.

Renee Kramer is quite patient and supportive. She is also very easy to work with, with a sound knowledge of the environment. She is always willing to lend a helping hand when needed.

I am thankful to Aaron Leiberman for always taking on more than his fair share to make the Professional Services department better.

Samantha Patterson, I am constantly impressed by your performance. Keep working like this, and nothing will be able to stop you! You take the “I-m” out of “impossible”. Your excellent performance is an inspiration to all. You take great pride in a job well done, because you are the reason we achieved our goals!

Keep up the great work!

Gary Binns and I have worked together for many years on many accounts. His knowledge in the datacenter space has proven to be invaluable when having conversations with clients and prospects. He always has the best interests for his customers when answering questions, providing feedback and offering solutions to them. Gary is very well respected by his industry peers and we are very lucky to have him on our team.

Gary Binns goes above and beyond what is required to support sales and close business. I love working with Gary because he is so organized, responsive and professional. He follows up with customers directly to ensure they are satisfied and that projects are on track. He also does a great job of networking with vendors so that they bring ConRes business!

I’m thankful for Liz Costerisan, as she has been the most helpful and kindest person I’ve engaged with at ConRes during my first year. First years come with an adjustment. And although ConRes has many great people, Liz is at the top of balancing a drive to succeed, a drive to grow our cloud reoccurring revenue, while also being a fantastic, understanding person.

I am so thankful and grateful to Kevin McCann for allowing me the flexibility and opportunity to continue working on a parttime basis. Kevin has been very generous and patient while I sort through my grief and life changes. I do not believe any other company would ever treat me so well.

Jen Jazcko always steps up to help out and get the job done for all our customers. I am grateful to have her here helping and know that this is a very trying environment to work in, so I am very thankful she continues to endure it with me.

Dave Bader continues to impress me with his work style and commitment to ConRes and our customers. When working with Dave, he is prepared and ready to deliver regardless of the technology. His determination and hard work pays off on all opportunities. Thank you for everything you do for ConRes.

I am thankful for Joe Cardia, who has been instrumental in guiding me through the manufacturer ecosystem.

Corey Fournier, you are always so positive and really care about our customers. Your feedback has helped us create new business processes to help us improve customer satisfaction.

“Steve Culot has been a huge help to me ever since I started here in April, 2021 and he is always willing to help with any questions I have. But more importantly, Steve has been a great mentor for me sharing his vast industry knowledge with advice and strategies on how we can close more deals in any given situation. He is second to none, in my opinion, in providing meaningful rental and sales opportunities to ConRes.

I am thankful for Richard Wright because he is very knowledgeable and is always helpful. He is also a great boss.

I’m thankful for Wajid Ali for his willingness to tackle any challenge we bring to him. We know we can count on him once something is on his plate and he is a reliable and trustworthy member of our team. Plus, he somehow finds a way to make people, including me, understand complicated networking items. We appreciate everything Wajid does!

Roxanne Mori came to ConRes with no technology experience—just a good attitude and a customer-centric mindset. She’s done so much in a short time to add a personal touch and spirit to the Microsoft team. Our customers love her as much as we do!

“ “

Wale Okusanya has made managing one of our customer’s requests so much easier. He is always on top of what is needed and works long hours outside his shift to ensure we can accommodate dates and times of changes for that customer.

Elissa Manfredi has always been a team player which I believe is a very valuable trait for an employee to have. She does whatever it takes to get the job done and will go over and above without hesitation. With Elissa, it’s family first and ConRes is definitely part of her family. I am extremely thankful that she is part of our team.

“ “

Alex Gaetz has a hard work ethic; he is always willing to step up and making our jobs that much easier.

Even though Roxanne Mori has been here less than a year, she has become vital to the team. The deals desk would not be the same without her!

Even though Sue Mullins has been a long-time employee at ConRes, she continues to do a phenomenal job.

“I am thankful that Roxanne Mori has joined the MSFT Team and how much she has learned in a short amount of time. She is not only a great person but a huge asset to ConRes.

Mike Scholl takes care of all the Cisco orders in a timely manner and does a great job.

“ “

Elizabeth Geib works diligently to make sure that the payroll is done and that everyone gets paid.

Dan Cohen is a great coworker and good friend. He is able to help the office succeed and overcome obstacles. Very determined and hardworking.

Scott Fling is great to collaborate with and very relatable. He does a great job diagnosing issues and looking outside the box for solutions!

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Lou DeMarco, I’m thankful for your leadership and your constant positive energy and willingness to do whatever is necessary to benefit the Somerset branch.

I am thankful to Laura Leonti for always being there for me to ask any question any time. Her amazing performance as a Biz Dev Manager is something I aspire to.

Peter Mirabile never gives in to the stress of the day and is always willing to support everyone in our group. He always takes a call no matter the time of day.

“ “ “

I am thankful for Chris Moniz and his outstanding performance as a leader; he is always looking for the best for the team.

Jim Digiovanni, thank you for being the best boss EVA! We have a great team and never a dull moment, LOL! Happy Thanksgiving.

Geroge Laberis has always been a great co-worker and has been extremely helpful regarding everything. I appreciate everything you do, George.

Jim DiGiovanni is always there to help us no matter how busy he is. He is a true team player. We appreciate him very much and truly enjoy working with him.

Robin Diamond was friendly at the new hire training and very helpful with anything I needed from her that was in her field.

- RICHARD KAUFER

“ “ “ “ “

Bob Hertrich has my back and always supports me while working through IT on Demand Obstacles.

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Bob Herterich goes above and beyond the call of duty to make business happen. He’s a huge asset and lifesaver for me!

Roxanne Mori is a constantly going above and beyond to help grow the Microsoft practice and free me up to focus on finding new opportunities.

Austin Gilbert is a hard working employee and his attitude at work makes coming in all the better.

Janine Raynor is an asset to our team. Even as a newer manager, she is always there to help navigate through problems.

Jennifer Jaczko, thank you for welcoming me back with open arms and making me feel like I never left. You’re the best!

Ryan Carey, your dedication and hard work are second to none. I am very thankful to have you on my team!

- JON GIKA

“ “ “

Thanks, Julie LaVigne! You always make time to listen to our customers, and you are great about turning customer feedback into actionable improvements in the way the team operates. You make our customers happy, and that makes us all happy!

I’m thankful that Mike Moniz very rarely says ‘no’. Even when put into a tough position, Mike always responds with alternatives or alternate responses to challenges and problems. He is thorough and ensures his responses at all levels are professional and detailed.

I am very thankful for a co-worker like Carl Smith. He always has a good attitude and is willing to share his knowledge and advice whenever asked. I love his sense of humor and approach to doing business. He is someone that I go to whenever I need a good laugh or need to get refocused.

Sometimes I think Scotty Dinella knows me better than I know myself. He is the peanut butter to my jelly. He is encouraging and motivating. He acknowledges my contributions and thanks me regularly, which only makes me want to work harder for our little duo. We really have an amazing working relationship and I am so grateful for Scotty. I do not know what I would do with out him.

Renee Kramer is extremely supportive and cares so much not only for our customers, but all of the people we work with. She always finds time to help when you have a question or just need to bounce ideas off her. She is a great boss, and from day one, I knew I made the right decision to join the ConRes team. Thanks, Renee, for everything you do!

I am thankful for Scott Fling’s professionalism, drive and technical expertise. He’s a team player and makes sure to communicate clearly with both internal and external members when working on a project. His willingness to be flexible to new processes and the ideas he contributes help better our ability to get the job done right. Scott, you are greatly appreciated, and I look forward to continuing to work together!

“ “

I would like to thank the entire Chicago team for all the hard work and dedication. Thank you to our inside sales team for doing a wonderful job supporting the outside sales team. Thank you to our Account Managers for going above and beyond for our customers. Thank you to our engineers for all the time you invest to make projects seamless. Thank you!

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Branch 30 is thankful for Rachel Mullin and all of her efforts with marketing events and campaigns. She is always willing to do whatever it takes! Thank you, Rachel!

“Pete Koulouris is very helpful. He provides honest answers, is willing to go the extra mile, especially with information sharing, and responds promptly and honestly.

I am thankful for having the best boss, in my opinion, at ConRes. John Perkins is also a good friend. He makes working at ConRes a pleasure, not a chore.

Steph Desmarais

knows ConRes inside

and out and is always such a good advocate for being creative, flexible and professional. She’s instrumental in helping us close and keep business— and she does it all with a wicked sense of humor and absolute, complete positivity.

- LIZ COSTERISAN

Shout out to Sam Song. He is always willing to lend a hand or help find answers.

I am thankful to have Idelsa Rossi as a coworker. She has trained me on many different tasks and she is always there if I have a question. We are always checking in on each other when it comes to both work and home.

Andy Chiquoine is in a class of exceptional engineers. I honestly suspect that he’s part machine with how much he works and how crazy smart he is. ConRes is lucky to have him on our Managed Services team. He just needs more people to help him. He’s a one man army right now.

Scott Fling stepped in and helped MIS and Compliance with Endpoint Manager to meet a critical deadline to have all ConRes devices enrolled. Without Scott, we would never have met our deadline and I would have lost my mind!

“ “

Brian Holmes is always so helpful when we need something at the office. During Covid, if we had to go to the office, he was always there in the building, taking care of things.

Rico Donati is so supportive and quick to respond. He takes the extra time to explain things, when needed. He is a great asset to our team, and I am very thankful for Rico!

Chris Trenn and I met 22 years ago at ConRes and have become buddies from day one. I can always count on him to have my back. He has been there for me through thick and thin. He is on all my calls and meetings when asked. The best part is, my customers love him. ConRes is lucky to have him as a manager, and I’m lucky to have him as my friend. He is our true leader for Branch 50!

- THOMAS PICCHIETTI
Every day I feel very fortunate to have Rachel Mullin as a member of the Marketing Team. It doesn’t matter what she’s working on, I always know the end result will be a positive outcome for ConRes.
- MARK BOISVERT

Thank you, Sean Carlson, for always being willing to take a challenging ticket and finishing it to completion!

Lou DeMarco has always been such a great manager. He is always full of support, providing our office with the best chances to be successful, and willing to go the extra mile to help us keep our customers happy and thriving.

Brooke Thielemann has been helping me get familiar with the processes in the Maryland office since day 1. She also helps coordinate many local office events and even helps take care of my office plants during the pandemic. I feel grateful to have such a wonderful colleague in our office!

Thank you, Vince Russo, for taking the time to understand my clients’ needs while bringing value, professionalism and a casual friendly demeanor to our engagement.
- JOSH STERN
KLEINER “

“Pete Koulouris has been a valued asset for Branch 50 and is always willing to jump in on any project and help when needed. Recently Pete, as a last resort, did all the rack and stack, cabling and labeling in a customer lab on a POC for a large RFP that we are currently involved in without his help we would have been in trouble. Great work, Pete, on a job well done!!!

I am thankful to Connor Arsenault for all the hard work and expertise he provides ConRes and my customers, specifically when preparing quotes and answering questions.

Thank you, Lou Novakis, for the time and effort you put into everything you do! Your attention to detail is amazing and extremely helpful with the RFQs, COCs and Qnotes we submit.

Gina Drogowski has been very impactful in assisting me with a few new clients. I have leaned on her experience when unique challenges/situations arise and I’m very grateful for that.

Thank you, Janora Barlett, for always being available to answer my questions no matter how random they may be. Thanks for also walking me through more advanced procedures and trusting me with projects! Thank you!!!!

Bryan Muise is a hard working, dedicated ISR, and always willing to help out.

Beth Reiner has taught me so much during my time at ConRes and is always happy to help me! Thankful to have her as a coworker!

Ben Muise is always there when I need him and is a great mentor.

Thank you, Paul Begley, for the help with the multiple projects throughout the year!

“ “

Jen Woods is a Jersey girl you don’t want to mess with. She takes pride in her job and puts 110% into everything she does. If you give less then 110% she will let ya know. When talking about work Jenn always makes it a point to ask how I am doing and how the family is. She is a gentle soul with a strong passion for perfection. I am extremely thankful to have Jenn on our team.

Thank you, Liz Costerisan, for always looking for different opportunities to improve ConRes and support women in this effort. You have done a fabulous job on different projects and innovating new ways to make processes more efficient. Your forward-thinking and business knowledge are extremely valuable. I love learning from you and supporting your team :)

“ “

Behind the scenes Matt Sanuth has been working with MIS and Compliance for the past several years. Matt has made himself available even though he has a constant backlog of customer work and through his efforts ConRes’ security posture is dramatically more secure. He has also provided updated documentation required for our annual SOC Audit.

Paul Begley has been my go-to guy on Corporate security issues. He’s been very helpful. One example is my laptop was run into multiple issues after end-point security deployment. Paul had spent days with me helping to resolve the issues, even after we found out later that most of them were on the laptop itself. He even helped coordinate with MIS to get me a new laptop. Really appreciated!

I am thankful to have Janine Raynor as a manager. She truly understands the needs of her teams and is always there to help and train any of us when needed. She also always makes a point on asking how I am doing outside of work.

I’m thankful for Janora Barlett for her flexibility and insane knowledge about so many topics. She tackles projects across multiple divisions within ConRes as well as our customers and ensures they are all completed successfully.

Additionally, she has some pretty funny jokes for being AI. Thank you, Janora, for everything you do and for being the amazing person you are!

“ “

Gary Binns is a great resource to have on customer calls. His experience is second to none. His ability to connect with customers, understand their pain points and make recommended solutions is awesome. Thank you for your efforts Gary!

Antien Ho, I’m thankful for your commitment to making sure that all of my customers’ needs are taken care of, even if you are assisting with another engagement at the time. You always find time for me and are always timely in your response.

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Rich Mancini, I want to thank you for using your remarkable talents and skills to fuel our mutual efforts with sales. Your creative and innovative thinking has put you in a class of your own. No one else can compare. You never fail to make everyone’s day better when you’re here! Your dedication to your work is helping lead ConRes to success!

Joy Waters has been an ongoing fantastic support and help to me with any questions I have regarding Distribution Orders and beyond. If I ever have any quote or after sales issue, Joy always has a helpful suggestion to help me. Also, I was truly impressed with her extensive Partner Contacts in our industry and her knowledge of ConRes products and their applications while we attended the Automotive Testing Expo 2022 last month.

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Thank you, Mike Moniz, for always helping me on cloud questions! All your help is appreciated more than I could explain. Thank you, again!!

Thank you, Eric Hann, for always trying your best even when faced with problems that are foreign. I appreciate all you do!

“ “

Lori Smith, when we hired a new employee, you helped and let her shadow you and assisted with questions and anything else she needed. Your willingness to work late to help cover while we are short-handed is appreciated. Your team effort doesn’t go unnoticed. Thank you for your help!

I would like to thank Paul Begley for all he does to ensure the security, privacy and compliance for ConRes and for all the other little things that no one will ever see or know about.

Sierra Holden has been super helpful since the first day I started at ConRes. She’s shown me how to perform my responsibilities effectively and is a great role model. I am thankful to be able to work and collaborate with her!

I am so thankful to Lori Smith for all her support in the Credit process, which is complex to say the least, and for her sense of humor in the worst of situations. I deal with her a lot, and she is always proactive.

Suzanne Hersey, I’m grateful to work with you because of your work ethic and kindness. You’ve shown you truly care, and you are a pleasure to work with. Thank you for everything you do! You also make awesome cookies.

Mark Giannelli always jumps into opportunities with enthusiasm and focus. He is a great supplement to our PS offerings and team.

Thanks, Mark, for all you do!!

Will McNatt offers amazing support every single day of his 17-year long career at ConRes. He makes my day a breeze. For the last 5-years we worked together, I don’t remember Will taking a day off where he wouldn’t check his emails and get back with me right away. I really appreciate your hard work and dedication, Will!

I am so grateful to be working with Tim Mitkus. He has taught me SO MUCH in short a amount of time. I truly enjoy working with Tim and his guidance while I support him as his inside sales rep. He has been very resourceful, and it’s been a wonderful opportunity getting to work with him!

Marc Leibowitz has dedicated his time to a couple of my clients for the past few months. He has gone above and beyond to ensure the client gets what is needed and is satisfied with the job at hand.

I’m thankful for Jennifer Parker because she is so wonderful to work with. She always goes above and beyond for her customer and gives me everything I need in order to complete my job.

Angela Vance does everything no one else wants to or can do for our team. I would not be able to define her job role, but I am thankful to have her here helping out. She does her best to work through all the issues and help us get through the day.

I am always thankful to work with Larry Schlindwein, especially now with all the additional responsibilities he has taken on since covering for me while I am out on maternity leave! I know it isn’t easy!

Liz Costerisan constantly motivates and challenges me to think of different ideas and approaches to deliver the best possible outcome when it comes to our marketing messaging and campaigns. I appreciate this, as we should always try to deliver our best no matter what the project is.

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I’m thankful for Aaron Leiberman, as he blends an ability to lead technology strategy and a large team of tech staff with growing strong 1:1 relationships with each person on his staff. Aaron is genuinely interested in the professional success plus job satisfaction of his subordinates.

I’m so grateful to have Anna Swicklik as my coworker and friend! She is always motivating me and others to be better. She is determined to be a true partner to her customers and form quality long-term relationships with them. I think everyone can see she will continue to be successful and will keep setting a high bar!

Ever since Kamlesh Patel joined our PS team, he has always provided the ConRes team with tremendous knowledge of HPE, VMware and many other datacenter solutions. He always makes himself available to be a resource to our customers and prospects. He is very wellappreciated by his clients and is a valuable resource to the PS team.

I am so thankful to have the support and guidance of Diana Rotelli to handle my orders. She is always willing to help me work through difficult orders and issues. Any question I have or SAP report I need run she is able to help me. She always manages to get the job done when we need her too!

Wajid Ali is always as cool as a cucumber. During major outages, he is able to stay focused and work through the issue. His technical abilities are impressive and his calmness radiates to all working with him during stressful situations. Thanks for making my job easier!

“ I can’t think of a time throughout my 6.5 years at ConRes that I have reached out to Diana Rotelli where she didn’t respond almost instantly, offering to help me with whatever I needed. She is always available and always willing to put forth whatever effort is needed to ensure any issues are resolved. She has helped me through many problems over the years, and I am appreciative of her patience and to have her in my corner.

Thanks, Mike Scholl, for all the venting sessions and laughs–we do have a great team! Happy Thanksgiving!

- TRACY FINNEY

Thank you, Oliver Williams, for being a good friend in this short time we have known each other. You make me laugh. When times get tough, you have been someone I have appreciated having to talk to. Thank you for being you!

Jimmy McCann III has supported ConRes’ AI Practice by participating in hundreds of client facing calls, and supported my goals to build and maintain our AI Partnerships. Jimmy III has shown great communications, diplomacy and professionalism while maintaining what I would call a true friendship. Thank you, Jimmy.

I’m thankful that Helene Tucker always craves to learn and retain customer preferences, expectations and documentation. She rarely leaves a conversation with unanswered questions and strives to become a subject matter expert.

Thanks, Bill Ingerham, for your support when times are crazy. I miss your one line jokes–I am glad you’re on my team! Happy Thankskgiving.

- TRACY FINNEY

Lisa Hahn jumped right into her role here in Schaumburg. She is always willing to lend a hand for the greater good of keeping our customers happy. I am very thankful for Lisa on a daily basis.

Thank you, Gina Drogowski, for everything you do, especially all the laughs–past, present and future. Happy Thanksgiving; I hope you have a great day!

- TRACY FINNEY

Aaron Schnarrs impresses me every day. His leadership skills have grown over the past 10 months as he continues to support ConRes and our customers. Aaron is willing to move his schedule at anytime to support his peers and clients for ConRes. His workstyle and teamwork have strengthened our services. Thank you for everything you do. Looking forward to another successful year.

Thank you, Austin Gilbert, for all you do and all the effort you put forward on tickets and the ticket queue! All your help is greatly appreciated!

Lori Smith is the best. She is patient and helpful. She has been an asset to learning some order entry details relating to credit approval. She is definitely my go-to person.

Sam Kim is an amazing work partner. She is always willing to help out and give guidance. The years we have worked together have given us the ability to lift each other and support each other in and out of work.

“ ”

onein-a-million

Hey Jay Patton, I want to take this opportunity to tell you that you are a
colleague to work with. You have made my time at ConRes enjoyable. You have always been there when I’ve called on you. You are a brother! - EMMANUEL GYASI

While Denise Kleiner and I have worked together almost 16 years, we have only started working closely together this past year. We seem to have found our groove quickly and work so well together. She listens to my ideas and makes me feel like I am valued. I am grateful for her bringing me on to her team and for her many years of friendship.

Steve Culot’s relationships with our partners and his product knowledge has made him an extremely valuable teammate of mine over the past few years. I’m very thankful that he is on my team.

Thank you, Jim McCann Jr., for sponsoring ConRes’ AI Practice. Jim is a visionary who sees the long-term value of what this AI Practice can bring to ConRes’ future. I solemnly believe 2023 will be an enormous success for ConRes.

Thanks, Beth Reiner, for all the work you do so I can process your orders smoothly and quickly. Happy Thanksgiving!

I am extremely thankful to work so closely with Cathy Shattuck. She is a wonderful leader who always leads with respect and knowledge. Supporting ConRes and the HR team during the COVID-19 pandemic was a major undertaking, and she always delivered during high pressure times when decisions needed to be made. The knowledge she has shared with me over the years has always stuck, and working with her everyday is always a pleasure.

Angela Vance, thank you for asking me to come back after all these years and welcoming me back with open arms. I felt like I never left. You’re the best!

“Mark Boisvert is a very hard worker and never hesitates to jump in when I need an extra hand. Mark is a true asset to ConRes not only because of his dedication to the company but also because of his creative problem solving skills and always finding a way to get the job done. He is a great boss who always has my back and challenges me to be my best. He also knows how to have fun and makes me laugh everyday.

Lou Novakis works 24X7 and is the backbone of this company. He is always helpful to me and makes it easier for us to work with our clients. I am super appreciative.

Robyn-Lynn Sanscartier was one of the first people that introduced herself when I first worked here. She is very helpful with the mail and any office supplies that need to be ordered.

Hi Suzanne Hersey, thank you for putting TEAM into teamwork! Happy Thanksgiving!

-TRACY

I am thankful for Aaron Schnarrs and all that he contributes to our projects and customers. When Aaron is involved in a project he goes above and beyond to be sure both the internal and external teams have everything needed to ensure the project is a success. He is very well versed in multiple technical areas, which is invaluable to all working with him. Even when his calendar is blocked solid, he still manages to be there when you need him. Lastly, I admire the way Aaron works to keep our customers happy while still keeping the business’ best interest in mind. Aaron, you are greatly appreciated and I look forward to

to work together!

- SUE BRANDIES

Aaron Schnarrs has great personal and technical communications skills. He knows how to manage a conversation with patience and diplomacy. He shows he is a great listener and takes into consideration what others can bring to the table.

- ANDRES VALENCIA

Thank you, Diana Rotelli, for all you do! I know I can always go to you when I have a question or problem with an order, and you will either know the answer or find it for me!

What can I say, we work as a team to get things done. Suzanne Hersey, you always have my back and don’t let anything get by when entering an order and I appreciate it. Thanks a bunch!
- LORI SMITH
continuing

Thank you, Rico Donati, for always being an amazing, supportive boss! You always make the time to answer any questions I may have, and are always available to help. You are a great role model and mentor, and I am happy to be part of your team!

Thank you, Vicki Freitag, for being on the other end of the phone when I need a second opinion on something. Also, thank you for being my sounding board when I need to get it out for any reason – much appreciated!

Richard Kaufer brings a positive attitude to work with him every day. He is eager to learn and always willing to help. He is a pleasure to work with!

Thank you very much, Job Mwangi, for your help every day! I send you a million adjustments; I know how much you love them, and you still get them taken care of on the same day!

Suzanne Hersey is very helpful with some difficult accounts that have a lot of leg work needed and is on top of everything to make sure orders are entered smoothly and invoiced without issues.

Gary Binns, you’re always willing to get in the trenches with me and get on any sales call with a customer and find a fit for ConRes. You’re a beast!

Pete Mirabile is always willing to help out no matter the situation and always goes above and beyond to help not only his fellow employees but also the customers.

Wale Okusanya is very good about volunteering to take over network remediation efforts, which can be time consuming and not likely to top anybody’s list of fun work.

“Aside from being my manager, Christopher Moniz is very supportive and goes over and beyond to ensure everyone on the team has all they need to function effectively.

Andres Valencia is very knowledgeable in a broad range of cloud technologies and does an amazing job teaching and showing new features. He also doesn’t get too wound up and sees the big picture in it all.

I am thankful for Jeff Brown’s hard work in researching and trying to resolve the Unified Communication issues during his shift after business hours.

“ “

Being a manager is never an easy job. Bob Diorio has been with ConRes for many years and has developed great relationships with his team, his peers and his partners. Bob always looks out for his reps and the entire office. He continually works hard to build a great working environment for the entire team.

Mike Moniz, you are a rare breed... You are such a smart individual, and although your plate may be overloaded, you are always available to answer a question or take something else on to help get something taken care of in crunch times. Thank you for everything you do to support our customers!

Bonawitz brought

sunshine

back to Team Bader. She is kind, thoughtful and a true team player. Thank you for helping us succeed every day!

- ANGELA VANCE

Tasha
Ryan Carey is a “glue person” at ConRes. He is patient, helpful and willing to go above and beyond with the day-to-day work he has year round. - KEITH LOMBARDO

Rick Crawford is the documentation person in the SAP group. He keeps a database with old issues so when they arise again, we have something to go to and fix the problems.

“I am thankful for Jimmy McCann III, who has provided support on deals and knowledge of ConRes people and processes.

“Michelle Varga is quick to respond to any of my HR questions with a positive attitude and wonderful spirit about her. She made my onboarding process a breeze and as painless as possible.

“Aaron Leiberman is a great leader and always has ConRes’ best interest in mind.

Andy Chiquoine is always, always on my list of people to thank because he works tirelessly, runs a 24x7 team and truly works in a state of continuous improvement. He’s making a big dent here and is really creating a team that exceeds expectation.

“ “

Jen Woods is always willing to help figure out any situation. I am grateful for her support.

Lou Novakis, thanks so much for all your help with my computer issues!

“ “ “ “

I am thankful that Steve Paradis unloads his Microsoft knowledge onto me and wants to see me succeed.

I am thankful to Michael Moniz for patiently and diligently preparing to transition support for PPFA. Thanks for all the help. :)

Thank you, Joy Waters, for your support, patience and understanding as I continue to become successful in this position. I am very grateful for all you have helped with and the support you continue to give me.

I’m thankful for Eric Lombardi and all the areas he’s willing to help out directly with customers, from the quoting process through fulfillment. Thanks for all your help, Eric!

Sarath Phal is a great team player in billing. She always does a good job and is always willing to go the extra step with the billing department duties!

“ “

Thanks, Rebekka Popov, for bringing me into this world and opening my eyes to the IT world. Your knowledge of the industry is beyond helpful. I appreciate you!

I’m so appreciative to have Gina Caimano helping me with all she does. Her knowledge is so beneficial, and she’s great at helping me with my Cisco and Dell accounts.

“ Joe Cardia has a great understanding of his role and many years of experience for us to lean on for assistance.

I’m thankful for Jackie Hughes for being patient, helpful and making me laugh.

- DAWN CHAPPELL

Brenda Bodine is a great worker. She gets everything done correctly and quickly.

- JAMES DIGIOVANNI

- BRYAN MUISE “

Angela Vance is my go-to when I need help; she is always available to help.

- MICHAEL CARELS

Ben Muise works really hard! He cares about the customers and doing the right thing.

Robin Diamond is a hard working, dedicated sales coordinator and always willing to help out.

- KEVIN BROWN

“ “

There are very few managers that could manage multiple personalities that are inherent to many sales environments. Laura Donnell is the reason I am at ConRes.

- JOE CARDIA “

I am thankful to have Sierra Holden on our team; she is always willing to take on tasks when help is needed.

- JESSICA BROUILLETTE

Helene Tucker’s attitude is what brings the team’s spirit up, and her work ethic is peerless.

- ERIC HANN

- REBEKKA POPOV “

“ “

Bryan Muise is always there to support me and the account. I appreciate his hard work.

Dawn Chappell is a great team player and she is willing to extend herself to get things done. She is very pleasant to work with.

- BRENDA BODINE

I am thankful for Aaron Leiberman because he is always keeping me in-theknow and supporting my organization.

- MARK GIANNELLI

I am thankful for Jason Zeena because he always has a positive attitude and is always eager to learn. He always has a smile on.

Thank you, Diana Rotelli, for having a great team to deal with on a daily basis, including you of course! Happy Thanksgiving.

“ “

Jason Chen is always helpful when we are in the office, he can troubleshoot any IT issues we are having in the Rockville office. I can always count on him to go the extra mile.

Chris Trenn is always there to help if needed without micromanaging, and I appreciate that. He is one of the most easy-going bosses I’ve worked for and is very approachable.

Mike Carels is willing to help in all cases, be flexible in the different project stages and in working toward customer direction, and he is very comfortable to work with.

Romeo LaBrie is someone I can always count on to cover for me without hesitation when I need to take a day off. He is the type of co-worker everyone would want.

“ “ “

I am thankful to Joe Magnarelli for all the direction, advice and assistance to help me continue to strive to reach goals and perform better.

Thank you, Kevin Bergin, for all of the specialized reports you provide and for being your best every day!

Jim Byrnes is a great teammate. He has shown me the ropes in many cases as I have transitioned into an Account Manager role. Glad he is on my team.

“ “ “

Lisa Hahn works for our office as an inside sales rep and always takes care of my orders promptly and with great attention to details so there is no need to go back and fix the orders! Great job!

Jen Woods is an asset to the team and to the company. She constantly works long hours and makes sure every order is accurate and every customer is happy.

Thank you, Anna Swicklik for all that you do. You’ve been so helpful through a difficult year. I appreciate all the support and help you have given me.

Shout out to Chris Moniz on this special occasion. Your words of encouragement during my first week at ConRes kept me till now. Your words were not just that of a mere manager but like a father to his frustrated son.

In fact, on my first week, I felt the workload was too much during the training session because there was a lot of information to grasp, but Chris would always assure me that I was more than able to do it. Hey Chris, I want you to know that those encouragements were a million booster shots and would always remain in my system. I had never worked with a manager that was reassuring like you are. I am thankful!

“ “ “

Mike Weber is always accommodating whenever I need any help. He never hesitates to lend a helping hand when needed.

Lena Maxwell is always willing to help support the inside sales reps as needed! I appreciate all her efforts!

Thank you, Zach Sprague, for going above and beyond to complete the Citrix exam.

“ ” “ “ “

Scott Fling is always willing to learn new technology on the fly to complete customer projects.

I am thankful to Cynthia Mazzone for being patient with me as I improve my expense submission skills!

Bryan Kram, thank you for your service! I am proud to call you a brother in arms.

LOCHNER

I am thankful for Rico Donati who always has my back and is willing to help any way he can.
- JENNIFER WOODS

Michelle Varga has a great attitude and work ethic and is a pleasure to work with.

Louis Novakis is a trusted leader and the glue that holds Professional Services together.

I am thankful to the McCann Family for making ConRes an amazing place to work and making me always feel truly appreciated.

Sarath Phal is a member of the Billing team that does her best to get the customers billed.

Thank you, Lisa Starr, for all your hard work. It is very much appreciated.

“Lisa Hahn has been a fantastic addition to the inside sales team at Branch 50. She is responsive, a great communicator and goes above and beyond to make sure things are correct and done the right way. I am appreciative of all of her help and efforts.

Thanks, Wendy Lu, for always helping me get what I need out the door and helping me navigate waters when need be! Your tenure at ConRes is priceless to us all. I appreciate you.

Suzanne Hersey is very knowledgeable with SAP and always helps me when needed. She will catch any small mistake that I may make and fix it without question.

When Mike Moniz joined our team, I was so excited since I had worked with him before and knew his technical abilities and work ethic. He has NOT disappointed since joining ConRes. Thanks, Mike, for taking on tasks that aren’t always easy or typical support tasks. I know if you are involved, it will get tackled the best way possible.

I am thankful for Brenda Bodine for always being helpful, cheerful and positive.

Rico Donati has always been very helpful with my renewals, and we definitely had some doozies this year that required extra work with pricing and pushing back on the vendors. I appreciate his patience with me and all of my questions, as well.

Thank you, Anna Swiklick, for having your stuff together! Your customers are really fortunate to have such an engaged rep, and that makes it easier for us to provide them with great services!

I could not be as successful at my job without the support I get from Russ Gamber. He is always willing to take my calls and work through any issues that arise. We work really well together and get the job done.

What can I say that hasn’t already been said about Diana Rotelli? She’s just an awesome teammate. She is never cranky at my dumb questions and always is quick to respond to my need for guidance. Not sure if there is anyone at ConRes who knows more about our processes and systems than Diana. I am very thankful!

Gina Drogowski is a team player and very helpful when there are questions about orders. It would be great to meet the reps in person; Gina is one person I would say hello to first.

I’m thankful for Renee Kramer’s management. She is always helpful, whether in the reminder of expectations or creating documentation to reference in performing new tasks or expectations. Renee is always available and ready to put a smile on the face of anyone she is speaking to. Renee is the epitome of what Technical Customer Satisfaction should be benchmarked against.

Lou DeMarco is the best bossman! He has pushed me (sometimes out of my comfort zone) over this past year to grow as I have stepped into my new role. He has made me feel appreciated and like I have an equal say in management decisions. I am so grateful for his trust in me and my abilities.

Thank you, Greg Llewellyn, for assisting with tough problems. Thank you for all the effort you put towards tickets! Thanks again!

Carly Spirito has been a rockstar for many years on the inside team. She always works extremely hard and is an invaluable piece of the ConRes team.

Laura Donnell is one of the main reasons I enjoy my job at ConRes. She is always available to me when I need her and always offers great feedback and advice. Thank you for your amazing support, Laura!

Jim Ed McCann, I am really grateful you’ve taken the time to mentor me and help me grow at ConRes. You make the people around you feel valued. Your willingness to go to bat for me or my customers is greatly appreciated, and I wouldn’t have done as well without you.

“ “

Liz Costerisan has great vision for ConRes and does a great job of outlining annual corporate strategy and goals.

Thank you, Diane Butterworth, for all your hard work. It is very much appreciated.

“ “

Aaron Leiberman is a visionary who has the ability to convey great meaning with few words. This is much appreciated in a fast-paced working environment. I’m thankful for his leadership and vision as well as his gentle guidance as he meets with the security team. He makes herding cats look easy!

“It’s been a pleasure getting to work with Lauren Dougherty. She has come a long way from starting in May and has been learning more and more along the way. She’s always willing to take on more work and stay late to enter those last minute orders for us! I appreciate her hard work and patience with us all while she learns her ever changing job duties!

Jamie LoCicero is our go-to person when issues arise in the TM area. Not having much experience in the rental area, the SAP group goes to Jamie when we can not figure out an issue with rental orders.

“Dan Rota cares about being excellent. He has the trust of the customer and when he is finished with a project, he leaves said customer with valuable documentation like they have never had before.

“ “

Pete Koulouris, you have worked diligently with Pablo, need I say more? Joking aside, thanks for all your support with Rushmore over the last year or two.

So many thanks to Liz Costerisan for focusing on women in business and pursuing a forward-thinking path for ConRes in terms of application and internal structural goals.

Ryan Carey is my righthand person. He helps me make sure that we are on top of our clients’ orders and needs. He’s a tremendous asset to me, and I am very thankful to work with him.

Vicki Freitag is truly a steward of ConRes interests ensuring new and existing customers are properly vetted so ConRes will be paid on time. Vicki has impressed me from day one with her professionalism and adhering to ConRes procedures. And I especially appreciate her very quick credit responses to my questions so orders can ship the same day as entered.

Carol Cavalier has helped me so many times, I stopped counting. I want her to know I don’t take her efforts for granted. Even when we didn’t see eye to eye, she managed to display remarkable professionalism in handling my objections. - REBEKKA POPOV

Bill Van Vooren is the go-to person if you have questions or problems with anything computer related. He never hesitates to help.
- KAREN CRAIG

Connor Arsenault has an astounding attention to detail. I can always be sure that whatever he sends over to Order Entry or Customer Support will be complete and correct. He asks questions and listens with respect. He is such an incredible asset to our department and the ConRes family.

“I always enjoy introducing Mark Giannelli to new customers. He brings energy and spirit to the customer interaction and allows them to feel that they can depend and trust ConRes to find them the right resource or staffing solution.

Rachel Mullin does so, so much behind-the-scenes work to keep everyone here active, fed, entertained and organized, and that’s just what she does outside of her normal customerfacing marketing activities. She’s so pleasant, accommodating and honestly never says no. We are so lucky she’s here!

“Thank you, Jim DiGiovanni, for answering all my questions and showing me new and easier ways of improving our process. The more I learn from you, the better I will become in this position. I very much appreciate your help.

“Renee Kramer does the hard job of listening to our customers complain, but she handles it professionally and with a good sense of humor. She’s always positive and optimistic and has ideas on how to make improvements. She’s added a level of grace to our service delivery that makes us shine.

I’m thankful for Bob Sutton because he helps in so many areas and always seems to know the details we need. We appreciate you, Bob; thank you!

“ “

I’m thankful for Vince Russo. He is the person I interact with most on our day-today tasks. Vince and I work well together, we are respectful of one another’s opinions, and collaborate to make our customer projects a success.

Karen Dolan is the best! She especially makes the misery of month-end so much easier and more tolerable to deal with. I don’t know what I’d do without you, Karen!

Thank you, David Bader, for trusting us and letting us do our thing and stepping in any time we need you. You always have our backs, and I appreciate that.

“ “ “

I am thankful that Katye Pederzani saw potential in me and is helping me leverage my career.

I am thankful to Darren Sealock for patiently and diligently preparing to transition support for PPFA. Thanks for all the help. :)

Nick Rotunno is an advocate of HPE solutions and is willing to go the extra mile to win the business with HPE.

“ “ “

I am thankful Tasha Bonawitz returned to ConRes for a second tour of duty. Every day she does her best to help out and support our team. I know everyone on the team is very thankful for Tasha’s return and her hard work.

Thank you, Susan Brandies, for the countless hours that you put in to make our operations succeed. You’ve taken on numerous roles outside of your job function but never complain. We’re lucky to have you at ConRes and hope to continue the success with your leadership and work ethic. Thank you for all that you do.

I am thankful for everything Angela Vance does. Our team could not survive without her!

I am thankful to have Idelsa Rossi on our team; she is always willing to take on tasks when help is needed.

Will Lucas is always helpful, and I look forward to him coming in each morning.

Brian Holmes is always willing to help when I need anything, whether it’s for an event or our in-office days. I know I can depend on him to make sure everything gets done.

“ “ “

I would like to thank Kevin McCann for his patience, clarity of thought, direction and always making himself available to me.

Evan Mawson works tirelessly to support my corporate account and their constant requests. Thank you for always being on the cadence calls.

Diana Rotelli is just awesome to work with and has made working with her for many years pleasant and fun. She is a true team player and is always willing to help out.

“ “ “

Brian Holmes was very helpful in organizing my cubicle and was knowledgeable about any questions about the building.

Liz Costerisan’s guidance, direction and leadership has been invaluable to the Microsoft Practice as well as to me professionally and personally.

Thank you, Danielle Welch, for being so kind and thoughtful. Through difficult times, you are always there to help in any way that you can. Thank you for your care and thoughtfulness.

“ “ “

Bob Herterich is always available when I need him. He has been a great manager and is ever so easy to work with, even in tough situations.

I am thankful for Mike Weber and for all he does to help out our branch. Mike shows up everyday to work hard, be proactive and is a tremendous Team Player. Thanks, Web!!

I am thankful for Janine Raynor because she is a great boss. She always remembers everyone’s birthday. She is always available to help when we have questions.

Stephanie Desmarais goes above and beyond to help everyone in any way she can. When you think of a “team player”, she is it. If she doesn’t have an answer for you, you can be certain that she will do what is needed to get it for you. Thank you Stephanie!

Steve Paradis has done a tremendous job aligning our Microsoft sales, and he’s always asking for what he can do better and more of. He’s disciplined, proactive and helping us be successful.

Will McNatt is always there to help anyone. He doesn’t get frazzled when you need help. I can always count on him to help, even late in the evening!

“ “

Thank you, Wendy Lu, for all the support you give me! I know you balance a million different things every day, but you always get the job done and I really appreciate it!

“It’s great to have a go-to co-worker especially when I started with the company in a virtual office. Donna Paulish shares her insights and relevant partner information/programs with the office.

Anthony Bonetti is herding the cats. He is putting process and organization where there previously wasn’t any. He’s got a great can-do attitude, is always evenkeeled and is a personable, happy person to work with!

Susan Brandies has an amazing ability to simplify processes and workflows into every engagement. It has been a pleasure working with her as Microsoft Teams is developed into a project management platform. She listens, understands and implements the tools with skill and ease making continuous improvement an easy task at hand.

Jen Woods has an amazing sense of humor and has taken on so many different roles. Even though she’s been here for decades, she’s doing something totally new. She works hard without complaint and keeps the ship running.

I am thankful to Ben Buxton for all of the advice and direction, answering questions and making professional introductions to help further my career at ConRes.

Part of what I need to do is manage security threats. Typically, I will go to advise Janora Barlett of a threat related to a system she handles, only to discover that in the less-than 24 hours since it was discovered, she has already researched it and written up a Change Request.

“ ”

“ “

Thank you, Karen Dolan, for your hard work! You are always quick to assist with PO and invoice questions.

Dan Corte has made a very good impression on the team right away. It’s been a great experience working with him on outbound initiatives/ campaigns since he has started. He is an excellent asset to ConRes and will continue to make an impact moving forward.

Thank you, Steve Thombs, for being a valued member of the team. I am thankful for his fortitude, fighting through adversity and reaching sound conclusions.

I am grateful to Austin Gilbert because he is always willing to help and learn.
- ILIANA LISCANO

Joy Waters is always enthusiastic and helpful when working with me to create marketing and promotional campaigns for the Test Equipment team.

Nick Rotunno is a treat teammate! He has been instrumental in my development as a rep in our industry. Nick is always helpful when I reach out and ask for advice. Thank You, Nick!

Alessandro DeSantis is always willing to go above and beyond normal expectations to meet the demands of sales and customer requests.

Matt Sanuth, I’m thankful for all the assistance and support you give my clients with all of the different network security initiatives they constantly throw at us. You are always thorough in your work, and I appreciate all you do for me!

I am thankful to Lou Novakis for taking any request, odd-ball or not, and guiding me through whatever process is required to deliver.

I’m thankful for Eric Hann for his dedication and work ethic. He has an ability to always remain positive even while shouldering a huge workload. The team would also be amiss without his daily

“Gooood morning good morning” messages. We are grateful for all the hard work Eric puts in and his consistent positive demeanor!

“ “

Thank you, Joy Waters, for always making time to answer my calls, texts and emails even though you’re 2-3 hours ahead of me. You helped me get my numbers up this year and I am grateful for you!

Michelle Varga has been a big help to me on many benefit information. She even went out of her way to recommend ways to spend FSA balance when they are close to expiring.

Aaron Schnarrs is the backbone of the Microsoft PS group. I’ve never met anyway who can stay as calm as he does during challenging situations. Someone who has that depth of knowledge from years of experience, and always seems to have (or make) time for you no matter how busy he may be.

Zach Sprague, you’ve faced challenges and overcome many obstacles with your customers, but always have the drive to keep going. I want to thank you for your incredible example of never giving up. Your hard work and dedication is an example to everyone on our team! It’s nice to have a person who is always up for any challenge! Thank you for being your best every day!
- GARY BINNS

Melvin Patmon is a great guy. I have enjoyed the few times I have had working interaction with him. He makes working together remotely seamless. Keep being a team guy. ENJOY YOUR THANKSGIVING SEASON!

I’m thankful for Eric Lombardi because my job would be a lot harder without him. Eric always has time to help me solve any issues I may have with a configuration for a customer.

Sam Song has been the Swiss Army Knife of MIS as well as assisting with Compliance issues on a daily/weekly basis. He knows where all the bodies are buried in Bedford and Nashua, and I couldn’t complete our SOC audits without him.

I am thankful to work with Aaron Leiberman when it comes to PS recruiting. The COVID-19 pandemic really shifted the candidate talent pool and there have been many challenges with that. However, Aaron easily adapted in getting through those challenges in the most organized and efficient way possible. Aaron is very strong at communication and is flexible with changes to processes.

Because I really should thank him 15 times a day and never do. Mark Boisvert is an institution around here — everyone knows him, he works really, really hard and gets every single thing assigned to him (and more) done — mostly with a smile. He makes work fun and I really enjoy having him here.

I am thankful to have Jess Brouillette as a coworker. She is very helpful when I have questions and is overall a nice person to talk to.

- SIERRA HOLDEN

I’m grateful for all the improvements Andy Chiquoine has made to the managed services department. He is also good to work for.

- OLIVER WILLIAMS

Karen Dolan makes sure that our customers get billed and our tenants get billed timely.

- RICHARD WRIGHT

Lou Novakis is the glue of ConRes. I don’t know how he manages to respond to everyone and oversee a majority of operations across the business. I’m 100% certain this company could not work without him.

“ “

I am thankful for Steve Paradis who every day tells me he appreciates me and what I do and is always willing to lend an ear for me to complain or talk through any issues work or personal.

“Ben Muise is a great mentor. His vast knowledge of all different verticals make him a valuable asset. He is always looking out for the well being of the company and his employees.

“Richard Crehen’s support was exceptional, especially during my onboarding when I joined the business a week before his wedding. He went out of his way to ensure I had a grasp of what I needed to function. His attitude even got better after his return.

Christina O’Callaghan is very helpful when dealing with difficult scenarios and is quick to help find a solution before it becomes a bigger issue. She is also quick to help my reps when I’m on FTO without hesitation.

Robyn Sanscartier goes the extra mile to be helpful even if you ask her to do something she has never done before.

I want to thank Larry Schlindwein for doing one of the most thankless (yet also one of the most important) jobs in PS, and always finding a way to make me laugh while doing it.

Rick Regan has always been someone I can reach out to when I have payroll questions or need assistance with requests that might be slightly outside of his job duties. A call or email never goes unanswered. Rick is always fair and reasonable and does what he can to help bring closure to any and all requests I have sent his way. I am thankful to have Rick Regan in our payroll department here at CONRES.

Tong Chen, thank you for being a huge help for my customers. I can always count on you to get the job done.

Elissa Manfredi did a great job in helping me put together a large Cisco SMARTnet maintenance renewal quote. It required multiple revisions to clean it up. We booked it last week!

Christina O’Callaghan, I am grateful for all your help and dealing with my difficult customers!

“ “
Helene Tucker works really hard to have things run smoothly. She will also take on any task that needs to be taken.
Rico Donati does a great job in helping me with numerous support renewals for Juniper, Palo Alto, and especially VMware, which is not the easiest company to deal with!
- JIM MCKEVETT

Connor Arsenault, I am grateful for all the billing changes, quotes, and orders you do for me!

Chris Moniz is one of the best managers I have ever had. He is not afraid to jump in and help us out if we need assistance.

Richard Wright, thanks so much for all your help on how to do the out of the normal processes. Your guidance is so much appreciated.

Thank you, Lou Novakis, for helping MIS with compliance related projects and keeping us in-line!

I am grateful to Peter Mirabile for being such a great example of leadership. No matter how busy he is, he always makes time to listen or lend a hand. I have learned so much from him both personally and professionally.

Thank you, Cheryl Baker, for all your hard work. It is very much appreciated.

“ “ “

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“ “

Diana Rotelli, I am grateful for your extensive knowledge of all the ConRes policies and procedures as well as your help with orders, RMAs and other issues!

I would like to thank both Jimmy and Kevin McCann for supporting our PS Division. We couldn’t do it without you!

Sean Carlson is a hard worker, and I appreciate that he brings his unique personality with him to the office.

“ “ “

Thank you, Dan Rota, for the help with DC migration!

I am grateful to Christina O’Callaghan for always tracking down orders and/or licenses. Very few can find the needle in the SAP haystack quite like Christina.

I would like to thank Liz Costerisan for always being there to listen and provide feedback. Your hard work helping ConRes evolve for generations to come will pay off!

Jeff Brown is a hard worker and one of the most reliable people I know.

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Thank you, Sue Brandies, for all that you do for PS and ConRes. Your contributions to Project Management and helping PS evolve have been appreciated.

Carol Cavalier helps out with tough decisions in a precise manner.

- JOB MWANGI

“ “ “

Suzanne Hersey is awesome at helping and solving issues quickly.

- MICHAEL SCHOLL

Even with zero time, Jennifer Woods makes time to help me—always!

- ROXANNE MORI

“ Romeo LaBrie, thank you for your service! I am proud to call you a brother in arms.

- FREDERICK LOCHNER

Lou Novakis is very responsive to all requests and very helpful.

- JOB MWANGI

Steve Thombs is a hard working AM and deserves the kudos.

- JOE CARDIA

Lou DeMarco is a great branch manager and always has a positive attitude.

- KAMLESH PATEL

“ “

Dan Rota always puts in the extra effort to get tasks done.

- MICHAEL CARELS

For many of the same reasons that I am thankful to Kevin, I am thankful and grateful to Liz Costerisan. She is a great sounding board and supporter. I will be forever grateful for her compassion, understanding and patience while I figure out my new and difficult life changes. I can’t thank Liz or ConRes enough for allowing me to be a part of this company.

- LAURA LEONTI

Thomas Cormier makes every day a great day to come into work!

- JEFFREY COLLIGAN

Lou Novakis is the hardest worker I know.

- KEVIN BROWN

I am grateful to Cynthia Mazzone for processing all of the expense reports and working with Lou to streamline the process this year. Thank you for all you do!

- KATELIN DOWNER

Stephanie Desmarais, you’re the best. Nothing more needs to be stated!

- JON GIKA

“ “ “

Heidi Wiley is always on! She is a breath of fresh air.

- NICK NOVELLO

Thank you, Susan Mullins, for your help and support on invoices.

- INDRANI DEY

Cameron Leeman, thank you for always being a team player.

- RYAN MCCANN

Cameron Couillard, thank you for bringing an infectious enthusiasm to work everyday.

- RYAN MCCANN

Eric Hann is always willing to help me and is very kind.

- CARL SMITH

Thank you, Dave Bader, for all the extra help you give me.

- VICKI FREITAG

Lori Smith, co-workers like you are special and few and far between. Thank you for your kindness.

- VICKI FREITAG

Cynthia Mazzone puts up with my expense reports.

- NICK NOVELLO

I am thankful to Lou DeMarco for his kind words anytime that I support his team.

- MARK GIANNELLI

Thank you, David Thorne, for being proactive and getting things done on time.

- INDRANI DEY

I am thankful for Jackie Hughes because she is so helpful and patient! She is always open to answer any questions I may have and is extremely kind!

- LAUREN DOUGHERTY

Thank you, Jason Love, for going above and beyond to help the team finish the Citrix exam.

- JAMES MCCANN III

I would like to thank Michelle Varga for helping PS throughout the past year helping to build our PS team. She has been great to work with and has been instrumental to helping us accomplish our goals.

“ ”

Thank you, Diana Rotelli, for always being available for doing testing for projects.

Stephanie Desmarais is great! She is always available to jump in and help.

“ “

Leslie Moakley, I am so thankful for all you do! Helping to provide coverage when short staffed and guidance to the credit associates is greatly appreciated.

I would like to thank Rachel Mullin for helping PS and Sales with our customer events. Every detail gets accounted for and our events always go off without a hitch. Thank you.

“ “

Antien Ho is a pleasure to work with.

- MICHAEL CARELS

Stephanie Desmarais is always willing to help and work towards a goal.

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