KNOW YOUR SALES TEAM FLYER_AMERICAS

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SR DIRECTOR, FIELD

Kelly Bigel kbigel@silversea.com 786-940-7948

Cheryl Pink cpink@silversea.com 786-442-4343

Cate Almgren calmgren@silversea.com 786-978-2146 GREATER LOS ANGELES, N. CA, AND MOUNTAIN

Trianna Matarredona tmatarredona@silversea.com +52 55-7919-9624

SOUTH FLORIDA

Audrey Corso audreyc@silversea.com 954-562-5505

Betsy Burks betsyb@silversea.com 214-542-2389

Jean Saraiva jsaraiva@silversea.com +55 11-99912-3292

Nadia Márquez Ugalde nmarquez@silvesea.com +52 55-7868-8275

John Wilson johnw@silversea.com 954-494-0506 NORTH

Sylvia St. Lawrence sylvias@silversea.com 954-609-5547 LATIN AMERICA AND CARIBBEAN

Tim Amm tamm@silversea.com 786-912-1154

SOUTHEAST Jose Santiago joses@silversea.com 954-762-3515

Hunter Swindle hunters@silversea.com 786-901-1797

Maggie Moran-Holyn maggiem@silversea.com 630-965-1495

Carolina Suarez carolinasuarez@silversea.com 786-939-1772 EASTERN CANADA

Kristin Erz kerz@silversea.com 786-912-1905

NORTHEAST

Bob Tolster bobt@silversea.com 917-392-0482

Horne evah@silversea.com 786-647-1626

Sol Diteos sditeosrendon@silversea.com +52 55-4454-6512

jennifert@silversea.com 786-239-0269

954-993-4259

KNOW YOUR SALES TEAM

Your dedicated Silversea sales team is one of your most valuable resources, committed to ensuring your success as a Travel Partner. Your Area Sales Director serves as your primary point of contact in the field, leading your growth strategy, providing education, and guiding the use of marketing resources. Supporting you behind the scenes, your Inside Sales Team — comprised of an Account Executive and a Business Development Specialist — handles your day-to-day needs and time-sensitive requests. If you’re experienced in selling Silversea, your Account Executive will help you elevate your luxury portfolio. If you’re new to Silversea, our Business Development Specialists are ready to introduce you to our products and agent tools. Together, your Silversea sales team is here to help you deliver the world’s most authentic beauty to your most valued clients.

SENIOR

Jason Douglas-Harris jdouglas@silversea.com 954-762-3546

Wendy Sutherland wendys@silversea.com 800-722-9955 x3244 PACIFIC COAST U.S. & CANADA

Cindy Mora cindymora@silversea.com 786-944-3405

Ralph Ebra rebra@silversea.com 786-794-2893

Miguel Sanchez miguelsanchez@silversea.com 800-722-9955 x3926 MIDWEST, SO-CENTRAL, NE U.S., ET CANADA & LATAM

&

Thalina Vergara thalinav@silversea.com 800-722-9955 x3076

*Map assignment is based on host agency location

MIDWEST, SOUTH-CENTRAL, NE U.S. AND EASTERN CANADA

Andres Mantilla andresm@silversea.com 800-722-9955 x3464

MID-ATLANTIC, SOUTHEAST, NORTH AND SOUTH FLORIDA

Jen Leon jenleon@silversea.com 800-722-9955 x3009

START SELLING SILVERSEA

Review our onboarding checklist:

1 REGISTER YOUR AGENCY

If you have never sold Silversea, email InsideSalesMIA@silversea.com for an automated response that includes the registration link (for owners and managers).

Are you a New Travel Partner selling Silversea with a registered agency? Email InsideSalesMIA@silversea.com for an automated Travel Partner sign up link.

2 GAIN PRODUCT AND DESTINATION KNOWLEDGE WITH SILVERSEA ACADEMY

Our easy-to-use training platform provides over 30 training modules averaging just 12 minutes each, so you can become a Silversea expert at your own pace. Learn about the Silversea fleet, destinations, unique experiences, and more.

WEBINARS FOR ADDED INSIGHTS AND LEARNING

Register for Silversea Tea Time webinars held monthly for all Travel Partners. Visit our library of recorded webinars. https://webinars.silversea.com/

3 REGISTER FOR MY.SILVERSEA.COM

• Manage and create new bookings, complete Guest Information Forms (GIF), reserve activities, and more.

• Access Marketing Central, our Travel Partner hub for all marketing materials. Create your own flyers and emails, access our latest promotions, download digital brochures, and more. This platform is designed to enhance your sales strategies and empower you to connect with clients more effectively.

4

ENGAGE YOUR SALES TEAM

You have a team of dedicated Sales Executives available to support you along the way and provide all the resources you need, including strategy, product information, promotions and marketing materials.

5 GO TO MARKET

With our complimentary, easy-to-use technology tools, we’ll help you grow your client portfolio. Leverage Rallio for social media and Approach Guides to boost your online presence and client interaction.

IMPORTANT RESOURCES

GROUPS

Our Groups team is your go-to resource for anything related to group contracts, amenities, and applying Tour Conductor credits. Don’t hesitate to reach out with any questions.

SSMIAGroups@silversea.com

• Marketing Central

• Silversea Academy

• Status Match

SPECIAL SERVICES

• Group Program

• Rallio

• Approach Guides

Our Special Services team is here to add those extra special touches that personalize the guest experience.

SpecialServices@silversea.com

OUR FLEET

With a fleet of 12 intimate ships, Silversea offers a seamless blend of comfort and discovery. Our smaller vessels sail directly into the heart of each destination, while on board, guests enjoy the refined pleasures of all-inclusive luxury.

2023-2024: THE NOVA CLASS

728 Guests / 544 Crew Built 2023

728 Guests / 544 Crew

SILVER SPIRIT

608 Guests / 411 Crew

Refurbished 2018

SILVER MUSE

596 Guests / 411 Crew Built 2017

MOON

596 Guests / 411 Crew Built 2020

596 Guests / 411 Crew

2021

SILVER WHISPER

388 Guests / 302 Crew

Refurbished 2024

SHADOW

388 Guests / 302 Crew Refurbished 2019

SILVER WIND

274 Guests / 239 Crew

Refurbished 2021

240 Guests* / 212 Crew

Refurbished 2017

ORIGIN

100 Guests / 90 Crew Built 2020

* On polar waters.

Known as “ships of light,” our most spacious ships feature walls of glass for a fluid connection to sea and land. More dining choices — including S.A.L.T. — and expanded suite categories are redefining the standard of luxury at sea.

2017-2021: THE MUSE CLASS

Perfectly sized and beautifully designed for immersive travel, these ships represent the epitome of elegance and comfort — all offering superior space-to-guest ratios and indulgent amenities. Silver Dawn and Silver Moon feature our S.A.L.T. culinary program which debuts on Silver Muse in December 2025.

2000-2001: THE SHADOW CLASS

With their spacious suites, exceptional service, and a lively cosmopolitan atmosphere, these sister ships combine the amenities of a larger vessel with the charms of a boutique hotel.

2017-2021: THE EXPEDITION CLASS

Offering one of the most personalized experiences in expedition cruising, Silver Cloud and Silver Wind blend refined comfort with enriching exploration. A generous fleet of Zodiacs and kayaks ensures intimate, smallgroup discoveries.

ENDEAVOUR

220 Guests / 207 Crew

2021

Designed exclusively for the Galápagos, Silver Origin navigates the region with precision and purpose. Silver Endeavour explores the polar regions in unmatched luxury, boasting industryleading crew-, Zodiac-, and expert-to-guest ratios.

SILVER
SILVER
SILVER DAWN
SILVER CLOUD
SILVER
SILVER
SILVER NOVA
SILVER RAY

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