Field employee manual and automatic job scheduling software

Field Employee Manual and Automatic Job Scheduling Software Field Force Tracker makes job scheduling very easy. Whether you have a team of 10 technicians or 100 technicians, our smart scheduler can make it easy to schedule jobs. Our Smart and Intelligent Job Scheduling software is designed to optimize resource usage and reduce cost. It considers job types, technician's skill types, their current locations, branches, departments and product types and many other important factors in considerations. It automatically filters the candidate technician’s best suited for a job.

Field Force Tracker field service management gives your office staff instant access to:           

Complete job schedule information Specific Job status, including stop and start times Job location information Unscheduled work Job History Client History Parts and Status In your service world: Jobs run long Field staff gets stuck in traffic Parts aren’t always the right ones

Our Smart and Intelligent Job Scheduling software is designed to optimize resource usage and reduce cost. It considers job types, technician's skill types, their current locations, branches, departments and product types and many other important factors in considerations. It automatically filters the candidate technicians’ best suited for a job. All you need is to select one from possible multiple candidates. It cans even auto assign proper technicians in a rule based scheduling for very large organizations or very large work force. Filed Force Tracker ensures you send the right tech to the right job at the right time, with remarkable results. Our software ensures that you can increase first time fix rates and decreases average time to repair by at least 20%. We offer real-time activity fame and get anyone on the same page. The personnel that handle incoming calls, job scheduling software and dispatching are the voice of your employer. Most usually, they are the primary contact a customer has with you. With intuitive software program, you have complete photograph on a dashboard.

Efficient Resource Utilization to Optimize Productivity Field Force Tracker software program is designed to make certain that your area carrier teams - either your employees or your partners' - are utilized efficiently; minimizing long drive instances and white area in their schedules. However just any technician might not do. To schedule and dispatch the right technician, you want to speedy work through complicated matrices of availability, eligibility, service degree agreements, components and talent inventories. Simplest then are you able to efficiently manipulate work orders, maximize utilization prices, and preserve your maximum precious clients glad.

Enable your technicians to get calls faster, help dispatchers manage more calls and give owners a clearer picture of the day’s workload with Field Force Tracker scheduling and dispatching. Simplifying scheduling and deploying techs more efficiently means completing more jobs daily, increasing customer satisfaction and creating more profit.

Highlighted Features:              

Quickly & easily access customer accounts and past history Customizable customer qualification screen with drill down features to detailed information Technician skill levels to assign jobs appropriately Automate CSR scripts to enhance call taking process Unlimited notes date/time stamping & spell check Optional customer email notifications with technician picture & profile Color code dispatches for priority or enhanced organization Daily, weekly monthly dispatch board views Single Click scheduling functionality Create multiple dispatch boards Dispatch route optimization and Map support Integrated mapping & GPS tracking available Crew dispatching - Assign multiple people to the same job.

Technician time tracking, time sheets and pay rates integration