Turbulence January 2015

JANUARY 2015

TURBULENCE

FINALIS T 2013 & 2014

WIN TICKETS

HOT DEALS

TO THE RED CENTRE AND TROPICAL QUEENSLAND. HURRY DON”T MISS OUT!

MONTY PYTHON’s MICHAEL PALIN

ON TOUR

Just Cruising EUROPEAN SPECIALS

THE SEAN SIMMONS TEAM OF TRAVEL EXPERTS P P F A

+61 3 9429 3294 (local) 1300 391 590 (interstate) +61 3 9429 3293 Suite 6, 53 Coppin Street Richmond VIC 3121

E enquiries@seanstravel.com.au W seansimmons travel.com.au ABN 48153795129 | AFTA 10216 | ATAS A10436

“ Once the travel bug bites you, there is no known antidote, and I know that I shall be happily infected until the end of my life.”

2 | TURBULENCE OCTOBER 2014

Michael Palin

THIS ISSUE 5 FROM THE EDITOR 6 Just Cruising European specials

HOT DEALS The red centre

12

HOT DEALS TrOPICAL QUEENSLAND

14

#SEANSTRAVEL Sean Simmons RECOMMENDS

MIKADOR

10 Michael Palin

16 HOT FARES 17 20

DON’T MISS OUT ON THESE FANTASTIC PRICES!

18 TRAVEL INSURANCE WHY PEOPLE DON’T TAKE IT, AND WHY THEY ARE WRONG

22 SEANS’ TRAVEL TIPS Eat, Drink and Be Rich

THE RISE AND RISE OF FOOD AND WINE TOURISM

24

TRAVEL CHECKLIST FOR A SMOOTHER JOURNEY

26 New Years’ Resolutions for Every Traveller 27 Planet of the Apps 28 Row 75

Articles of interest

“ Travelling it leaves you speechless, then turns you in to a storyteller.”

Ibn Battuta

4 | TURBULENCE JANUARY 2015

weLCOME TO THE January ISSUE

FROM THE EDITOR

‘Gelukkig Nieuwjaar’, ‘Nouvel an m’, ‘Bonne Annee’, ‘Voorspoedige nuwe jaar’, ‘Nyob Zoo Xyoo Tshiab’, ‘Gott Nytt År’, Happy New Year!

Welcome to the first edition of Turbulence for 2015. I hope that you enjoy the content, and are inspired to try new, exciting experiences.

This month, our destination focus is on Cruising, a rapidly growing market globally, with options as varied as cruising European River systems as featured in this issue, to trips along the River Kwai and deep into the Amazon jungle. Our Travel Experts can help you with any enquiries, with some very special deals available, some of which we have included in a few pages time.

Whilst the start of every New Year is a symbol of hope and the promise of a better future, I’d like to just take a moment to remember the victims of the Charlie Hebdo murders in Paris, a city I hold very close to my heart. This tragedy struck at the heart of the nation, and reverberated around the globe as we all took a deep breath.

At the same time, reports surfaced of the worst massacre in history. Baga and Doro Gowon, 2 towns in remote Nigeria, were attacked by militia from Boko Haram, leaving more than 2000 dead. I read these reports with horror.

There is a battle raging for control in Nigeria, but the President is on an election campaign, so denies there is a problem, and doesn’t ask the global community for help. And the global community sits back and does nothing.

It appears that Africa has nothing worth saving. Because NOTHING has been done so far. No USA preaching and mobilising, the UK obviously took all it wanted during the “Empire’ and similarly does nothing. Watch this space as to who moves first. My money is in France to throw down the challenge, and I hope I am right. Then maybe the world will truly become a safer place.

From the team at Turbulence, and at Sean Simmons Travel, happy reading, and a Happy New Year

TURBULENCE JANUARY 2015 | 5

JUST cruisING Have you always wanted to Experience a cruise ? Or are you waiting for a great reason to book another? we have 6 reasons right here to get you to lift anchor and Explore the stunning natural landscapes of Europe with these amazing cruise deals

6 | TURBULENCE JANUARY 2015

GRAND EUROPEAN TOUR | AMSTERDAM TO BUDAPEST 15 DAYS from only $5,995pp Imagine 15 magical days along the Rhine, Main and Danube Rivers. From Holland’s windmill-studded tulip fields to Germany’s fairytale castles, from the engineering marvel of the Main-Danube Canal to the picturesque vineyards of Austria’s Wachau Valley, this epic voyage presents the highlights of Holland, Germany, Austria, Slovakia and Hungary. Savor a decadent Sachertorte in a Viennese café. Enjoy panoramic views of imperial Budapest. Along the way discover the legend of the Lorelei, the ancient art of glassblowing, the music of Mozart and more.

CLICK HERE FOR MORE DETAILS

ELEGANT ELBE RIVER CRUISE | BERLIN TO PRAGUE

AEGEAN & ADRIATIC SEAS LUXURY CRUISE | VENICE TO ISTANBUL

10 DAYS from only $4,795pp

15 DAYS from only $12,995pp

Discover the natural beauty of former East Germany’s dramatic landscape on a 10-day Elbe River cruise.

Tour the opulent palaces of Saxon monarchs and stroll through beautifully landscaped gardens; sail between the dramatic sandstone cliffs of Germany’s “Saxon Switzerland.” Marvel at the baroque splendor of Dresden and see how Meissenware porcelain is produced. Walk in the footsteps of Martin Luther in historic Wittenberg and learn about the Protestant Reformation. Your journey is bookended by one night in multicultural Berlin and one night in graceful Prague. An elegant experience indeed.

Enjoy a glorious, 14 night luxury cruise through the Aegean and Adriatic Seas on the brand new Le Lyrial. Travel from Venice to Istanbul exploring historic and beautiful Croatia, Greece and Turkey in the summer months. Enjoy a journey to Gallipoli and visit Anzac Cove. Cruise the breathtaking fjord of Kotor by luxury small ship.

Explore Athens and the Acropolis. Discover the city walls and marbled streets of Dubrovnik. Sail the Aegean to Kusadasi and marvel at Ephesus, the ancient Greco-Roman city.

Take in an enthralling piece of wilderness at Plitvice Lakes National Park.

Luxury cruising at its best.

CLICK HERE FOR MORE DETAILS

LUXURY

CLICK HERE FOR MORE DETAILS

Terms and conditions: Cruises are offered by third party suppliers and are subject to their terms and conditions. Information is correct as at 20 January and is subject to change without notice. Credit card and booking fees may apply. For more information, speak to your travel expert.

For all ENQUIRIES email enquiries@seanstravel.com.au TURBULENCE JANUARY 2015 | 7

Cruising isn’t just about all you can eat buffets and sleeping off hangovers by the pool, a european cruise lets you immerse yourself in magnificent scenery and rich culture at every moment

8 | TURBULENCE JANUARY 2015

PARIS AND THE HEART OF NORMANDY | PARIS ROUNDTRIP

PASSAGE TO EASTERN EUROPE | BUCHAREST TO BUDAPEST

8 DAYS from only $3,195pp

11 DAYS from only $4,195

Combine the magic of Paris with the beauty of France’s Norman countryside and voilà!

Let us take you to the cities, towns and natural wonders of Eastern Europe, where so many fairy tales began. Experience two nights in bustling Budapest, cosmopolitan capital of Hungary; sail past dramatic natural wonders like the soaring white cliffs of the Iron Gate region; visit the Serbian capital of Belgrade and the Croatian town of Osijek; discover historical treasures of Bulgaria; and admire the graceful charms of the Romanian capital of Bucharest where you will enjoy one overnight stay. This itinerary is, quite simply, a revelation.

Experience history firsthand at the Normandy beaches, site of the famous Allied invasion on D-Day in 1944. Delight in the Gothic architecture of Rouen, and see where Joan of Arc was tried and executed. Lose yourself in the exquisite gardens of Giverny, whose rich palette inspired Impressionist Claude Monet for many years.

Walk the cobblestone streets of provincial Vernon and share the splendor of Paris, the world’s most romantic city, with your companion.

This fascinating 8-day journey has something for everyone.

CLICK HERE FOR MORE DETAILS

CLICK HERE FOR MORE DETAILS

JEWELS OF SPAIN | LISBON TO MADRID 13 DAYS from only $6,489pp Delve into the rich cultural tapestry of ancient and modern Spain; Sail the verdant Douro river valley and discover the enchanting towns and celebrated wines of Portugal. Experience three legendary Spanish cities: Madrid, renowned for its museums, stately royal palace, and vibrant nightlife; Toledo, a living monument to the most influential empires in Western history; and Salamanca, the lovely “Golden City.” Reward your inner explorer with the “Jewels of Spain, Portugal & the Douro River,” a perfectly paced cruise and tour that blends captivating cities, picturesque villages, and unparalleled scenic cruising through this lesstravelled corner of Europe.

CLICK HERE FOR MORE DETAILS

Terms and conditions: Cruises are offered by third party suppliers and are subject to their terms and conditions. Information is correct as at 20 January and is subject to change without notice. Credit card and booking fees may apply. For more information, speak to your travel expert.

For all ENQUIRIES email enquiries@seanstravel.com.au TURBULENCE JANUARY 2015 | 9

10 | TURBULENCE JANUARY 2015

Michael Palin

MONTY PYTHON LEGEND GOES ON TOUR Acclaimed actor, writer, TV travel documentary presenter, iconic comedian and member of Monty Python Michael Palin has accepted Lateral Events’ invitation to tour Michael Palin – Live on Stage to Australia and New Zealand in February/March 2015.

Michael’s reputation was established with Monty Python’s Flying Circus and Ripping Yarns. His work also includes several films with Monty Python, as well as The Missionary, A Private Function, an awardwinning performance in A Fish Called Wanda, American Friends and Fierce Creatures.

Michael Palin – Live on Stage combines Michael Palin’s love for travel & comedy. A whistle-stop tour of the globe, reliving the highlights, the lowlights, the adventures and stuff-ups of his extraordinary life travelling the world to mark the publication of Michael’s 3rd volume of Diaries 198898 Travelling to Work and some of the amazing moments of his comedy career as a member of Monty Python whose sketches The Argument Clinic, Dead Parrot, The Lumberjack Song and The Spanish Inquisition have taken on legendary status the world over.

2015 TOUR DETAILS AUCKLAND 17 FEB – ASB Theatre, Aoeta Centre, Click to buy tickets ADELEAIDE 19 FEB – Festival Theatre Click to buy tickets PERTH 21 FEB – Riverside Theatre, Perth Convention and Exhibition Centre Click to buy tickets SYDNEY 25 & 26 FEB – State Theatre Click to buy tickets BRISBANE 3 MAR – Concert Hall, QPAC Click to buy tickets MELBOURNE 4 MAR – Plenary, Melbourne Convention & Exhibition Centre Click to buy tickets

Sean Simmons Travel is giving away a double pass to the Melbourne event! Share your funniest travel story in 150 words or less to go in to the draw. For full details and the entry form click here.

WIN a double pass to the Melbourne event

TURBULENCE JANUARY 2015 | 11

The red ce $

FROM

429

FROM

919

$

PP TWIN

PP TWIN

ONCE IN A LIFETIME EXPERIENCE Red Centre Experience

Red Centre Adventure

3 nights from $429 per person twin share

5 nights from $919 per person twin share

INCLUDES:

INCLUDES:

-3 nights in a standard room at Voyages Desert Gardens Hotel - Breakfast daily -U luru sunrise tour with AAT Kings -R eturn Uluru Airport transfers Valid for sale: 2 Jan - 13 Feb 15.

Valid for Travel: 2 Jan- 31 Mar 15. Add $6*pp for travel 1 Apr - 30 Jun 15. Add $150*pp for travel 1 Jul - 31 Oct 15.

Prices are per person twin share, unless otherwise stated.

Prices and conditions are subject to change without notice.

Free night(s) included in total stay. Other room types may be available, ask for details. Seasonal surcharges and blackout dates may apply depending on date of travel.

12 | TURBULENCE JANUARY 2015

- 3 Nights in a Standard room at Voyages Desert Gardens - 1 Nights at Kings Canyon Resort - 1 Nights at Aurora Alice Springs - 6 Days 4WD hire Valid for sale: 2 Jan - 13 Feb 15.

Valid for Travel: 1 Apr - 31 May 15. Add $76*pp for travel 1 Jun - 05 Jun 15, 9 Jun - 30 Jun 15. Add $200*pp for travel 2 Jan - 31 Mar 15.

Prices are per person twin share, unless otherwise stated.

Prices and conditions are subject to change without notice.

Free night(s) included in total stay. Other room types may be available, ask for details. Seasonal surcharges and blackout dates may apply depending on date of travel.

entre FROM

1909

$

FROM

1999

$

PP TWIN

PP TWIN

Rail Journeys The Ghan

Indian Pacific

3 days from $1909 per person twin share

4 days from $1999 per person twin share

INCLUDES:

INCLUDES:

- The Ghan Gold Service - Adelaide to Darwin - including 2 nights in a private cabin, all onboard meals, selected alcoholic and non-alcoholic beverages - Off-train excursions in Alice Springs and Katherine - Journey is also available in reverse - Darwin to Adelaide Valid for sale: 2 Jan - 13 Feb 15

Valid for Travel: 1 May 15 - 31 Mar 16

Prices are per person twin share, unless otherwise stated.

Prices and conditions are subject to change without notice.

Free night(s) included in total stay. Other room types may be available, ask for details. Seasonal surcharges and blackout dates may apply depending on date of travel.

- The Indian Pacific Gold Service including 3 nights in a private cabin, all onboard meals, selected alcoholic and non-alcoholic beverages - Off-train excursions in Kalgoorlie, Adelaide and Broken Hill - Journey is also available in reverse Sydney to Perth from $2,149*pp twin share (Sydney to Perth) Valid for sale: 2 Jan - 13 Feb 15

Valid for Travel: 1 May 15 - 31 Mar 16

Prices are per person twin share, unless otherwise stated.

Prices and conditions are subject to change without notice.

Free night(s) included in total stay. Other room types may be available, ask for details. Seasonal surcharges and blackout dates may apply depending on date of travel.

For all ENQUIRIES email enquiries@seanstravel.com.au TURBULENCE JANUARY 2015 | 13

Tropical Qu FROM

719

$

1515

$

PP TWIN

Family Fun – Gold Coast

5 nights from $719 per person twin share

7 nights from $1515 per family (2Adults & 2 Children)

-5 Nights in a Garden view Room (Includes 1 night free) -B reakfast Daily -R eturn Hamilton Island Airport/Marina to hotel transfers -U se of catamarans, paddle skis, windsurfers and snorkeling equipment -U se of the gym, spa, sauna, tennis and squash court hire - Unlimited use of the scheduled Island Shuttle service - Kids Stay and Eat FREE^ - FREE in-room Wi-Fi Valid for sale: 2 Jan - 13 Feb 15.

Valid for Travel: 26 Jan - 18 Feb, 26 Feb - 31 Mar 15. Add $20*pp for travel 19 Apr - 2 May 15, 6 May -12 May 15, 16 May - 23 May 15, 27 May - 27 Jun 15

Prices are per person twin share, unless otherwise stated.

Prices and conditions are subject to change without notice.

Free night(s) included in total stay. Other room types may be available, ask for details. Seasonal surcharges and blackout dates may apply depending on date of travel.

14 | TURBULENCE JANUARY 2015

PER FAMILY!

Hamilton Island Reef View Hotel INCLUDES:

FROM

INCLUDES:

- 7 Nights at the Towers of Chevron Renaissance in a 2 Bedroom 1 Bathroom Apartment - 7 day Holiday World Pass - unlimited access to Dream World, White Water World & Sky Point Observation Deck - Kids eat FREE at Baritalia Restaurant - Return Gold Coast Airport Transfers Valid for sale: 2 Jan - 13 Feb 15.

Valid for Travel: 1 Feb - 31 Mar 15. Add $65*per family for travel 1 Apr - 2 Apr 15, 21 Apr - 24 Apr 15, 1 May - 30 Jun 15.

Prices and conditions are subject to change without notice.

Free night(s) included in total stay. Other room types may be available, ask for details. Seasonal surcharges and blackout dates may apply depending on date of travel.

ueensland $

FROM

860

FROM

395

$

PER FAMILY!

PP TWIN

Port Douglas Family Experience

Port Douglas Adults Escape

5 nights from $860 per family

4 nights from $395 per person twin share

INCLUDES:

INCLUDES:

- 5 NIGHTS in a 2 Bedroom Palm Villa at the Rendezvous Reef Resort (free Upgrade to a 2 Bedroom Coral Villa subject to availability at time of booking) Up to 4 Adults and 1 child per apartment.

- Includes 1 FREE night - Breakfast daily - 6 DAYS car hire (Group C) Valid for sale: 2 Jan - 13 Feb 15

Valid for Travel: 1 Feb - 31 Mar 15. Add $80*per apartment for travel 11 Jan - 31 Jan 15. Add $370*per apartment for travel 1 Apr - 18 Jun 15.

- 4 NIGHTS at Shantara Resort in a Studio Pool View Room (Includes 1 FREE night) - $20 spa voucher per person - FREE Sunset Sail Cruise for 2 people - Return Port Douglas Airport Transfers Valid for sale: 2 Jan - 13 Feb 15

Valid for Travel: 11 Jan - 31 Mar 15, 14 Apr - 30 Jun 15

Prices are per person twin share, unless otherwise stated.

Prices and conditions are subject to change without notice.

Free night(s) included in total stay. Other room types may be available, ask for details. Seasonal surcharges and blackout dates may apply depending on date of travel.

Prices and conditions are subject to change without notice.

Free night(s) included in total stay. Other room types may be available, ask for details. Seasonal surcharges and blackout dates may apply depending on date of travel.

For all ENQUIRIES email enquiries@seanstravel.com.au TURBULENCE JANUARY 2015 | 15

HOT FARES HURRY! THESE WONT LAST LONG!

Malaysia Airlines’ Sizzling summer SALE Jet set in style with these spectacular fares. Must-grab deals are available to Malaysia and other exciting destinations worldwide. Fly with Malaysia Airlines and experience 5-Star service on board for a truly memorable journey. Hurry! Offer ends Feb 16, so get in quick!

Return Fares From AU$ Sales Period : Now until 16 Feb 2015. Economy Class Travel Periods : 26 Jan 15 – 30 Nov 2015 Business Class Travel Periods : 26 Jan 15 – 30 Nov 2015 FROM MELBOURNE TO:

Economy

Business

KUALA LUMPUR

736*

3216*

KOTA KINABALU

799*

PENANG

FROM MELBOURNE TO:

Economy

Business

BANGKOK

811*

3135*

3328*

PHNOM PENH

816*

3139*

809*

3328*

SIEM REAP

816*

3139*

LANGKAWI

809*

3328*

SINGAPORE

817*

3140*

JAHOR BAHRU

809*

3328*

HONG KONG

822*

3258*

KOCHI

1008*

3664*

BEIJING

962*

3399*

CHENNAI

1020*

3677*

SHANGHAI

962*

3399*

COLOMBO

1033*

3689*

TAIPEI

982*

3419*

MUMBAI

1034*

3690*

TOKYO

1049*

3385*

BANGALORE

1037*

3693*

SEOUL

1052*

3392*

KATHMANDU

1087*

3696*

OSAKA

1054*

3390*

DELHI

1079*

3735*

ISTANBUL

1463*

5732*

MANILA

783*

3107*

AMSTERDAM

1483*

5752*

PHUKET

803*

3135*

PARIS

1520*

5853*

HANOI

818*

3135*

FRANKFURT

1567*

5836*

HO CHI MINH CITY

811*

3135*

LONDON

1714*

6176*

*Terms & Conditions: All Offers: Please read this information carefully because additional charges may apply to some flights. Fares valid for sale until 16 Feb 2015. Fares are for Economy or Business Class return travel ex Melbourne per person & include taxes, fees & fuel surcharges, correct as at 13 Jan 2015. Prices subject to change and subject to seasonal surcharges. We reserve the right to alter or extend this offer without notice. Prices may fluctuate due to changes in currency exchange, fees & taxes.

Fares are quoted in Australian Dollars. Limited seats available and may not be available on every day/flight throughout the travel period and subject to availability. Scheduling is subject to change. Codeshare flights NOT permitted. Max stay applies. A mandatory stopover may be required at Kuala Lumpur International Airport for some connecting flights. Two voluntary stopovers are permitted in Kuala Lumpur. Additional stopovers will cost $150 per stopover, per person. All voluntary stopovers will incur additional taxes. Local taxes may also apply. Other costs associated with voluntary stopovers are also at passenger’s own expense. Other conditions apply. Economy Class: Where permitted by law, nil refund after ticket issuance except for unused government and airport taxes. Changes are permitted after ticket issuance with the collection of additional fees and applicable fare difference. Baggage allowance is 30 kilos maximum 2 pieces on a through flight. Business Class: Min stay applies. Before departure cancellation fees apply. After departure and where permitted by law the refund if any will be reassessed at the applicable fare for the journey travelled, plus applicable cancellation fee will apply. Change fees apply. Credit card and booking fees may apply.

ETIHAD NEW YEAR SALE

Return Fares From AU$. Book between: 9 Jan - 28 Feb 2015. Travel between: 1 Feb– 30 Nov 2015 Sydney

Melbourne

Brisbane

Perth

Sydney

Melbourne

Brisbane

Perth

London

1,770

1,754

1,773

1,731

Dublin

1,507

1,490

1,510

1,467

Abu Dhabi

1,841

1,824

1,844

1,801

Belgrade

1,522

1,506

1,525

1,483

Rome

1,549

1,533

1,552

1,510

Manchester

1,709

1,692

1,712

1,669

Paris

1,575

1,558

1,577

1,535

Madrid^

1,532

1,516

1,513

1,493

Amsterdam

1,538

1,521

1,540

1,500

Edinburgh^

1,657

1,640

1,637

1,617

Athens

1,556

1,540

1,535

1,517

Istanbul

1,509

1,492

1,488

1,469

*Terms and conditions apply. Fare levels displayed include return Economy Class airfares valid for departures 01NOV to 30NOV15 and include fuel and applicable taxes per person correct as at 06JAN15. Valid for sale until 28FEB15. Other fares available for travel from 01FEB15 to 30NOV15. Fare levels may vary due to currency fluctuations and are subject to availability, flight restrictions and booking confirmation. Blackout periods apply. Nil minimum stay; maximum stay is 12 months. Stopovers permitted in Abu Dhabi at guest’s own expense. Other fares available for travel to other destinations on our global network and for travel at other times. Change fees and cancellation penalties apply. ^Etihad Airways operated services between Abu Dhabi and Madrid commence 29MAR15 and between Abu Dhabi and Edinburgh on 08JUN15.

For all ENQUIRIES email enquiries@seanstravel.com.au 16 | TURBULENCE JANUARY 2015

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TURBULENCE JANUARY 2015 | 17

THE REASONS WHY PEOPLE DON’T TAKE OUT TRAVEL INSURANCE (AND WHY THEY’RE WRONG)

18 | TURBULENCE JANUARY 2015

From trying to save a buck to being totally confident in their invincibility, we’ve heard every reason why people refuse travel insurance. Travel insurance is completely optional – we’re certainly not going to force it upon you. However, as your travel agent we will always strongly recommend it. The fact remains though, that without travel insurance you may face exorbitant hospital bills along with the costs associated with making changes to your itinerary.

So, what’s your excuse?

It’s expensive.

So is replacing your suitcase and its entire contents when it goes missing at the airport. Travel insurance can cover theft, loss and damage of your luggage with additional coverage for the more expensive items like camera equipment, laptops, smartphones and tablets.

I have free travel insurance with my credit card.

Perhaps, but what does that ‘free’ insurance actually get you? Not all insurances are created equal.

Before you rely on your credit card insurance, check the PDS from the insurer to make sure you will be fully covered while you are away.

I rarely get sick and I’ll be taking every precaution.

In some countries, it is possible to become ill simply by brushing your teeth with the local water, even in hotels. Perhaps you do have a strong immune system and don’t catch the flu every time it goes around the office, but without travel insurance, you cannot say you are taking every precaution.

I’m physically fit and not accident prone.

Nobody plans to break their leg, get hit by a car or knocked off a motorbike while on holiday. You might not be accident prone – but the truth is, other people are and it could be you who becomes the unfortunate collateral damage. If

you intend to get even remotely adventurous on your holiday, and by that we mean crossing the road outside your hotel, take out travel insurance - because accidents do happen.

Nothing has happened to me before.

Until one time, it does happen.

REAL STORIES Melinda saved $1500 “When Eyjafjallajökull erupted in 2010, European airspace was closed and my husband and I were stuck in London for seven days. We needed accommodation, transport, food, internet access – pretty much everything.

Our travel insurance paid for the first night of accommodation because we had family we could stay with after that. They paid for our tube tickets, food and drink for the extra time we were there. They even paid for part of our mobile bill for all the data usage and phone calls we had made to the airlines and insurance company while we were trying to work out what we were going to do.

The only thing they didn’t cover were the theatre tickets we bought since we had the extra time to kill.

In total we claimed around 800GPD (1500AUD). It would have been much higher if we hadn’t had family to fall back on as the hotels were charging a premium rate for last minute bookings.

The thing that I really appreciated (which doesn’t have a monetary value) was having someone to talk

to who knew what was going on.

The travel insurance company had the latest information updates and were ready with different options for things we could do to try and get home earlier. They also helped liaise with the airline to get us re-booked.

They also called us after the airspace had reopened to make sure we had everything sorted.

Simon saved $2000 “Three days in to our three week holiday, my partner and I went out for dinner in Bangkok. By the time I got back to the hotel I was feeling crook and not long after that I was in the most pain I think I’ve ever been in my life and scaring the devil out of my partner.

I was vomiting almost non-stop and I my stomach felt like it was being twisted. Hotel security turned up because I was screaming so loud a neighbouring room had complained.

The hotel called a doctor in and I was soon transferred to hospital by ambulance.

A night’s stay in a private hospital plus the hotel call out fees, medications and tests set us back a pretty penny. All up it cost us almost $2K and the end diagnosis – food poisoning which I can only assume came from the prawns in my Pad Thai. All I can say is I have never been so sick in my entire life.

Thankfully, we had insurance that covered everything or else we would have had to fly straight home once we’d left the hospital. After a couple of easy days spent by the pool, we continued our vacation uninterrupted and had a fantastic time.”

TURBULENCE JANUARY 2015 | 19

RECOMMENDS

SEAN SIMMONS

In the same way that we do so much more than just sell travel, Micador does so much more than just sell art and stationery supplies.

They support creativity, encouraging people to be happy doing what they love. They supply awesome ideas, inspiration and quality products, providing you the tools to spend hours of quality time with your family.

It began in 1952 with one Polish immigrant, Michael A. Dortimer, going door to door selling European greeting cards he had bought to Australia and has flourished in to a place where products are dreamed, designed and brought to life.

We definitely recommend checking out the funky, bespoke Collected & Co. range by Micador – it’s simply stunning.

What makes the Early StART range especially fantastic is that most of the products are practically edible!

They have so many great products catering to everyone kids, teachers, artists, crafters and so much more.

When they’re not creating fantastic products, Micador are also heavily involved in community art outreach programs, helping give the gift of art to children in need, working alongside the Mirabel Foundation and supporting the careers of fledgling artists by working with established art societies.

Micador and Sean Simmons Travel encourage you to bring more art in to your world, and to make it easier, every time you shop online at Micador, simply enter the code friendsofseanstravel at checkout and you’ll receive 10% your order.

Theirs is a truly a mission for life - create, be happy and always do what you love.

20 | TURBULENCE JANUARY 2015

MELBOURNE EVENTS CALENDAR 2015

Melbourne is one of the most culturally vibrant cities in the world. For some events, accommodation can become pretty scarce in the city, so email your travel expert today to make sure you don’t miss out.

January

Australian Open Tennis Australia Day Midsumma Carnival AFC Asian Cup

February

Chinese New Year Tropfest Sustainable Living Festival White Night Melbourne Twenty20 International Cricket Lonsdale Street Festival Melbourne Boat Show

Sport Cultural Entertainment Sport Cultural Film Lifestyle Cultural Sport Community Sport

March

Moomba Festival Community Formula 1 Australian Grand Prix Melbourne Food & Wine Festival Melbourne International Coffee Expo Virgin Australia Melbourne Fashion Festival Melbourne International Flower & Garden Show Australian Motoring Festival Melbourne International Comedy Festival Herald Sun / City Link Run for the Kids Melbourne Queer Film Festival

April

Anzac Day

May

Good Beer Week Human Rights Arts & Film Festival Melbourne International Jazz Festival Good Food & Wine Show

June

Sport Food & Beverage Food & Beverage Fashion Design – Garden Design – Motor Cultural – Arts Sport Cultural - Arts Memorial Food & Beverage Cultural – Arts Cultural – Arts Food & Beverage

July

The Age Run Melbourne Melbourne International Film Festival Open House Melbourne

August

Melbourne Writers Festival Herald Sun Home Show National 4x4 & Outdoors Show & Fishing Boat Expo Melbourne Day

Cultural – Arts Design – Lifestyle Leisure Community

September

Melbourne Spring Fashion Week Mexican Festival The Royal Melbourne Show Melbourne Fringe Festival AFL Grand Final

Design – Fashion Cultural Entertainment Cultural – Arts Sport

October

Docklands Arts and Laughs Festival Victorian Seniors Festival Melbourne Festival Melbourne Marathon

Cultural – Arts Community Cultural - Arts Sport

November

Melbourne Cup Carnival Melbourne Music Week Mind Body Spirit Festival Melbourne Awards Melbourne Knowledge Week Remembrance Day

December

Sport Cultural – Film Architecture

Sport Cultural – Arts Lifestyle Community Community Memorial

The Big Design Market Christmas Festival Vision Australia’s Carols by Candlelight Cricket: Boxing Day Test New Year’s Eve

Design Lifestyle Music Sport

Melbourne Bride Wedding Expo Design – Lifestyle Mind Body Spirit Festival Lifestyle Melbourne International Animation Festival Cultural - Arts TURBULENCE JANUARY 2015 | 21

s ' n a Se

TRAVEL TIPS THIS CHECKLIST WILL HELP YOU BE PREPARED FOR YOUR NEXT OVERSEAS TRIP! SCOUTS HONOUR! CHECK THE LATEST TRAVEL ADVICE

YOUR CONTACT INFORMATION

The world can be full of unrest, especial y in politically unstable countries or in the event of natural disaster. Check our homepage or the Smart Traveller website for the latest travel alerts from around the globe and ensure you take travel warnings into consideration when arranging your travel.

Register your overseas details and ICE contacts with us to ensure you and your next of kin can be contacted in the event something does go awry.

Alternatively, register your travel plans with DFAT by clicking here.

TAKE OUT TRAVEL INSURANCE You never know what can happen when you are away.

Taking out travel insurance is the only sure way of being covered while on holiday. Do your research to ensure you have the right policy for the trip you are taking and the activities you wil be taking part in. Your Sean Simmons Travel Expert can provide you with information about the product that we supply or you can get an instant quote from Covermore by clicking here. Make sure you carefully read the product disclosure statement (PDS) for the product you plan to purchase.

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CHECK YOUR PASSPORT Make sure your passport has at least six months’ validity from your planned date of return to Australia. Carry extra passport photos in case your passport is lost or stolen and you need to replace it while you’re away.

ARRANGE YOUR VACCINATIONS AND MEDICATIONS Check with your doctor for information on recommended vaccinations and other health precautions. Remember that vaccinations can be an entry requirement for some countries.

Also find out about taking medication overseas – certain medicines aren’t allowed in some countries. In Greece, for example, codeine (an ingredient in Nurofen Plus) is considered a narcotic and cannot be carried without a prescription. See your regular health professional or check out Travel Doctor.

APPLY FOR THE APPROPRIATE VISA Do you need a visa for the country you are visiting? How long can you travel on your visa? Do you require a single entry or multi-entry visa? Visa applications can take some time, so it is essential to submit your application as early in the booking process as possible. To find out what sort of visa you wil require and start your visa application, please click here.

COPY ALL YOUR IMPORTANT DOCUMENTS Make copies of your passport, insurance policy, travellers’ cheques, visas and credit card numbers.

Carry one copy in a separate place to the originals and leave another copy with someone at home. You can also scan and save them to your preferred ‘cloud’ service, that way they wil be accessible anywhere there is internet.

OBSERVE LOCAL LAWS AND CUSTOMS Research and observe local customs and obey the laws of the country you are visiting – even if they seem harsh by Australian standards. Don’t expect to be treated differently from the locals just because you are Australian. If you do find yourself in trouble, you may be able to seek some consular assistance. For information on what the consulate can and cannot do, please click here.

KEEP IN CONTACT WITH FRIENDS AND FAMILY BACK HOME Whether through social media or by phone and email, keep in touch with friends and family back home. Also, give them a copy of your itinerary so they know where you are.

CHECK WITH YOUR SEAN SIMMONS TRAVEL EXPERT Stil not sure what you need? Our staff are here to help in every way that they can. Their advice and recommendations are based on years of industry experience.

Trust them – they know what they are talking about. There are no stupid questions - email your Travel Expert now.

MOST IMPORTANTLY, ENJOY YOURSELF! With a little bit of preparation you wil be right on track to having a fantastic travel experience.

WANT TO KNOW MORE?

ation and links about: The Sean Simmons Travel website is full of important inform • Travel Safety Warnings • Vaccinations • Currency Conversion • Visas • World times + Weather • Customs Information • Quarantines • Duty-Free • Passports • Australian Embassies .

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Eat, Drink and Be Rich

“The difference between people who eat (and drink) to live and people who live to eat (and drink) is more distinct than ever.”

Tom Neal Tacker Naked Hungry Traveller Executive Editor

Australia is well known internationally for its vibrant regional tourism, primarily driven by landscapes and wildlife. Ask a typical international traveller what they think of rural Australia and they’ll likely respond in one of two ways: wildlife: kangaroos, koalas and maybe platypus or landscape: Uluru, Great Barrier Reef and maybe Kakadu.

The ATC (Australia Tourism Commission) has based its international marketing campaigns largely on those holy grails of Australian tourism for decades.

Scenery dominates almost all television and print media coverage, which isn’t necessarily a bad approach. Uluru, the Great Barrier Reef and Kakadu are all unique and should be visited by tourists bent on signing off significant destinations on their personal bucket lists.

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But times are changing, largely due to an ever increasing sophistication of tastes and social media’s widening reach.

At long last the ATC this year launched a new marketing campaign aimed squarely at Australia’s wining and dining tourism.

Markets are increasingly dominated by food and wine tourists intent on exploring culture represented by what local people eat and drink.

The difference between people who eat (and drink) to live and people who live to eat (and drink) is more distinct than ever.

Let’s face facts, McDonalds and Coca-Cola will always appeal to lowest common denominator demographics where price is the primary decision maker. I’m talking about real statistics here and though there are

always exceptions to every rule, the difference in average tourism spend between a Macca’s eating Coke drinking regular customer and one who avoids Macca’s and Coke as authentic sustenance is noticeably distinct.

Honestly speaking, I’ve never seen a MacDonald’s food wrapper or an empty plastic bottle of Coke left behind at a boutique wine cellar door as a bit of carelessly tossed rubbish. It’s as if a social divide exists between one customer base and another. A McMeal and Coke consumer tends not to care very much about saltbush fed lamb and Pinot Noir.

My theory about food and wine oriented tourism in Australia is a simple one based on close observation over a number of years.

In marketing terms, wine is

the essential top product guiding early adaptors to sales bonanzas. Wineries set the pace and other tourism businesses follow once a clear market led by visitors keen not only to buy fine wines but who prefer to dine equally well. They overnight in well appointed, preferably boutique, hotels.

wine and all the operators involved in purveying goods and services to those businesses.

Well trained hospitality employees settle in these wine and food driven regional areas and very soon the roll on effect of infused fresh energy adds more pizzazz to the entire scene.

When an interesting, small-scale, family owned local wine industry is established, a few smart restaurateurs set up shop to take advantage of growing numbers of cellar door visitors and the significantly increased local customer base, a process that takes on average about ten years for full development.

Here’s a short list of established Australian wine and food driven tourist areas: in New South Wales it’s the Hunter Valley, Orange district, Mudgee district and around Canberra and Yass. In South Australia it’s the Barossa, Clare and Eden Valleys, the Adelaide Hills, McLaren Vale and Coonawarra. In Western Australia it’s the Margaret River region and the Great Southern region around Denmark and Frankland. In Tasmania it’s the Tamar Valley and Piper’s Brook region near Launceston and the Coal River Valley outside Hobart. Victoria’s list is the longest in Australia: Yarra Valley, Mornington Peninsula, the Beechworth region, Macedon Ranges to Daylesford, the northern Otway slopes around Birregurra to Bannockburn near Geelong, the Bellarine Peninsula, the King and Ovens Valley, Rutherglen, Milawa to Shepparton and the Goulburn Valley into the Strathbogie Ranges, West Gippsland around Leongatha and East Gippsland around Bairnsdale. Queensland’s Granite Ranges is the state’s best wine region and is slowly developing a more tantalising dining

After another ten years or so, a few really outstanding boutique accommodation places open their doors to visitors looking for somewhere lovely to lay their heads and rest their stomachs after consuming bucket loads of great wine and food. Goodbye Country Comfort, Flag Inn and other bog standard motels and hello Hunter Valley’s Tower Lodge, Barossa Valley’s The Louise, Lower Alpine Valleys in Victoria the Lindenwarrah Lodge and Margaret River’s Cape Lodge citing for example, just four outstanding small boutique hotels whose businesses are almost totally reliant on wine tourism.

Eventually, a thriving industry of concomitant businesses creates a selfsustaining local economy based on tourism, food,

scene as a couple top end boutique hotels join the fun.

Tourism driven by wineries is worth over 1 billion dollars annually. Some state tourism authorities understand that fact and make use of it, most don’t.

South Australia’s tourism marketing campaign is largely driven by a food and wine focus. Victoria markets its food/wine regions to a slightly lesser extent overall though it’s the regions themselves that drive the wine tourism marketing campaigns, not the state tourism authority as a whole.

Tasmania’s wine tourism is still in its nascent stage but improving as it grows in scale and reach. New South Wales and Queensland both lag behind in wine driven tourism marketing, seeing it more as add-on specialist attractions rather than a driver in and of itself.

Western Australia’s wine tourism marketing is almost entirely focused on the Margaret River region and suffers because of a lack of comprehensive coverage.

Tourism driven by wineries is worth over 1 billion dollars annually. Some state tourism authorities understand that fact and make use of it, most don’t.

not the state tourism authority as a whole.

Tasmania’s wine tourism is still in its nascent stage but improving as it grows in scale and reach. New South Wales and Queensland both lag behind in wine driven tourism marketing, seeing it more as add-on specialist attractions rather than a driver in and of itself.

Western Australia’s wine tourism marketing is almost entirely focused on the Margaret River region and suffers because of a lack of comprehensive coverage.

All states and territories tourism authorities are well advised to take note of the extraordinary value inherent in promoting wine and food tourism.

People who love to eat and drink, discovering keys to local culture through interaction with people who care about what they eat and drink and the environment from which they source their livelihoods, spend more per capita than the average tourist does.

Wine tourism is worth more than 1 billion dollars to Australia’s economy.

That’s a lot of money spent for purely valued added products and services.

South Australia’s tourism marketing campaign is largely driven by a food and wine focus. Victoria markets its food/wine regions to a slightly lesser extent overall though it’s the regions themselves that drive the wine tourism marketing campaigns, TURBULENCE JANUARY 2015 | 25

New Years’ Resolutions for Every Traveller 2015 is now in full swing, and we all have our New Year’s resolutions - save money, lose weight and eat better. Some of us have possibly already broken ours. But for the traveller in all of us, we have some different resolutions for you to keep this year. When dreaming of your next getaway and diving straight into a new destination, keep these tips in mind, and hopefully you’ll find an entirely new world you never knew existed.

Put the phone down

Eat like a local

Switch off the wifi, ignore your emails, and actually experience your destination. Ask the locals how to get somewhere rather than use the map on your phone, sleep without setting an alarm, and resist the urge to ‘check in’ everywhere you go.

Sure, use it for some happy snaps, but just remember that the photo will never compare to the real thing.

If there’s one thing we insist on, it’s not eating solely at the hotel. When visiting a foreign country, there is no better way to experience it than by sampling the local cuisine. Whether it’s a street stall frying up fish or an old lady selling exotic fruit from a basket, give it a go. Wherever you travel, extend your palate and be adventurous, and when in doubt, just go where the locals (not the tourists) are lined up.

Embrace ground travel more often In a world where it’s almost too easy to hop on a plane and fly to your next holiday destination, the slower, less modern modes of transport might seem obsolete. In Southeast Asia, the options for transport included public bus, overnight train, motorbike, floating basket and buffalo. When travelling by land (or sea), you see the place you’re visiting in every light, from country homes and hardships to gorgeous fields and ocean views.

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Don’t let discomfort stop you Half the world would be undiscovered if our great explorers had looked at the boat they had to travel on and thought, ‘no thanks’. The very idea of travel is to get out of your comfort zone, suffer those mammoth mosquitoes and relentless humidity, and work for the end goal, because it’s these things that make the final destination worth it. Ignore the trends of glamorous camping and luxury safaris, and get your hands dirty on your next adventure.

Be selfie-aware Yes, we understand that as much as it might be annoying, selfies are the newest kid on the travelling block – and they aren’t going anywhere! But when you’re gallivanting around the world, snapping pics of your face in front of some iconic monument, remember to be judicious.

Have respect for the places you visit, and put the camera away when visiting places like cemeteries or memorials of horrific war crimes.

Learn the language You’ll be amazed at how much the locals appreciate it when you feebly attempt a few words in their language. Whether it’s ordering a meal or asking for directions, the ability to know a few phrases and try your hand at some local chit chat definitely has its advantages. Talking to the locals is the best way to find out more about any destination, and starting with a simple ‘hello’ in the native vernacular is certainly a good start.

Never be satisfied At the end of the day, we can’t physically see every country and crevice in the world, but don’t let that stop you from dreaming.

Crave a new adventure, search harder for hidden holiday spots, and demand more from the amazing world around us. In 2015, make it your “make it your mission to explore somewhere new, and then come back home, ready to go again, because travel is the one thing that never gets old.

Planet of the Apps

Look out each month as we showcase the vintage, the new, the cool or the just downright quirky travel related apps out there in the market today.

DID YOU KNOW? There are an estimated 10 trillion unused frequent-flier points in circulation worth over $165 billion More than 20% of all frequent-flier points are never redeemed AwardWallet is a free app that keeps all your membership numbers, point balances and passwords in one convenient location.

AwardWallet currently supports 648 loyalty programs – air, hotel, car rental, credit card and more!

Today, they have over 269,000 active members who rely on AwardWallet to manage over 55.8 billion points representing over $1 billion in value.

In addition to serving the individual traveller, AwardWallet is also used by businesses to manage their corporate reward balances, making Award Wallet one of the most business and corporate traveller friendly apps available.

So stay on top of your reward balances and avoid unexpected expirations and account closures.

Download AwardWallet for free from the GooglePlay and iTunes stores.

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ROW 75

Articles of interest Saudia set to separate genders on flights Saudi Arabia’s national carrier Saudia intends to ban gender-mixing aboard all its flights, according to reports from Emirates 247.

Keeping in line with rules enforced by the conservative Gulf kingdom, the airline says its decision comes as a result of recurrent customer complaints.

Passengers have objected to having males seated next to their wives and other female family members, Emirates 247 writes.

“There are solutions to this problem…we will soon enforce rules that will satisfy all passengers,” Saudia assistant manager for marketing Abdul Rahman Al Fahd said, quoted by the Saudi Arabic language daily ‘Ajel’.

While there was no other information disclosed, the paper said it would include instructions to flight booking staff at the Gulf kingdom’s airports to ensure males and females remain separated aboard Saudia flights unless they are closely related. http://www.travelweekly.com.au/ news/saudia-separates-genderson-flights?mid=d43b25363d&utm_ source=Cirrus+Media+Newsletters&utm_ campaign=99311cfb59Travel+Weekly+Newsletter++20150105102831&utm_medium=email&utm_ term=0_fe913f1856-99311cfb59-60129261

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Bonus Points with Virgin Australia and Etihad Airways Velocity is proud to be partnered with Etihad Airways, connecting you to extraordinary destinations worldwide. To celebrate this partnership, Velocity members can take advantage of a special bonus Points offer.

Register your membership number by 1 February 2015 to earn double Velocity Points in Economy and Premium Economy and triple Velocity Points in the luxury of Business and First Class when you travel between 9 February and 31 May 2015 on flights operated by Virgin Australia to or from Abu Dhabi and any eligible Etihad Airways operated flights with an EY flight number*.

So, with around 35 flights per week to Abu Dhabi from Australia and then onward to many of Europe’s favourite cities like Dublin, London, Amsterdam, Paris and Milan, there’s never been a better time to book.

Please ensure you enter your Velocity Frequent Flyer membership number correctly and that it matches the membership number in your flight booking.

Qantas tops world’s safest airline list Qantas has been named the world’s safest airline, on the back of a year in which fatal air accidents was higher than the 10-year average.

The 94-year old airline topped an online report for the second consecutive year after scoring a “fatality free record in the jet era”.

“Qantas has amassed an extraordinary record of firsts in safety and operations and is now accepted as the world’s most experienced airline,” the report stated.

“Qantas was the lead airline with real time monitoring of its engines across its fleet using satellite communications, which has enabled the airline to detect problems before they become a major safety issue.”

The other 9 airlines in the list included (in alphabetic order): Air New Zealand, Cathay Pacific Airways, British Airways, Emirates, Etihad Airways, EVA Air, Finnair, Lufthansa and Singapore Airlines.

Taking into factors such as government audits and airline fatality records, the report said its editorial team also examined “airline’s operational history, incident records and operational excellence to arrive at its top ten safest airlines”.

The top 10 safest low cost carriers (in alphabetical order) included: Aer Lingus, Alaska Airlines, Icelandair, Jetstar, Jetblue, Kulula.com, Monarch Airlines, Thomas Cook, TUI Fly and Westjet.

At the bottom of the list of the 449 airlines surveyed, 149 were given top seven-star safety ranking, but almost 50 have just three stars or less. Five airlines only achieved one star for safety and included: Agni Air, Kam Air, Nepal Airlines, Scat and Tara Air. With regard to the number of deaths as a result of air accidents in 2014, this online report stated the numbers were “deceiving”.

“No doubt 2014 was a bad year for airline safety with some of the most tragic and bizarre incidents in modern history but the numbers can be deceiving”.

“Certainly 21 fatal accidents with 986 fatalities – higher than the 10-year average – is sickening. However, the world’s airlines carried a record 3.3 billion passengers on 27 million flights.”

“Flashback 50 years and there were a staggering 87 crashes killing 1,597 when airlines carried only 141 million passengers – 5% of today’s number.” http://www.travelweekly.com.au/news/qantas-tops-world-s-safest-airline-list

“I haven’t been everywhere - but it’s on my list.”

Susan Sontag

Ebola ‘misinformation’ hits tourism

heavily on tourism is dramatic.

A British tourism expert says ignorance about the geography of Africa and panic caused by misinformation has led to tourism in Ebola-free countries being brought to its knees.

“Generally, people will rely on the support of their families but because so many people depend on tourism the intrinsic impact is difficult to measure.

Dr Marina Novelli, reader in the School of Sport and Service Management at the University of Brighton, took a group of students to the Gambia, West Africa, which is not affected by Ebola and does not border countries where thousands have died from the disease.

“Families are already suffering hardship and businesses are at risk, and this is a tragedy that is worsening and unfolding before our eyes.”

She said the outbreak has brought tourism in the country to its knees and is threatening hundreds of businesses and thousands of jobs.

Ms Novelli said only Guinea, Sierra Leone, and Liberia have been significantly affected by the current Ebola outbreak to date.

“I want to appeal to everyone to spread the word,” she said.

“Ask yourself, if the Ebola virus had spread to Italy would people be frightened to travel to the nearby UK? Probably not,” she said

“This country is open for business and is not affected by the Ebola outbreak - otherwise I would not have travelled there.”

“Africa is a huge continent and there is absolutely no reason not to travel to non-affected West African destinations.

Ms Novelli was in the country working on tourism and sport capacity building projects.

“Whether you are travellers, tourists, educators or experts in aspects of development, I urge everyone to keep informed and to continue travelling to countries like The Gambia.

“It broke our hearts seeing the industry on its knees; hotels closing and staff being laid off as a result of tourists’ cancellations and tour operators reducing scheduled flights,” she said.

“The Gambian tourism industry and the Gambian people need us all.” http://www.travelweekly.com.au/news/ebola-misinformation-hits-tourism

“This is all due to ignorance about the geography of Africa and panic caused by misinformation.

“The Gambia is shielded within Senegal and both countries are Ebola-free.

“Air links with countries affected by Ebola have been suspended as they have in many other parts of the world.

“The UK government itself has declared the Gambia to be Ebola-free, but spreading this message is proving incredibly difficult, and businesses and people here are suffering as a result.”

Ms Novelli said tourism was about 65 per cent down since last year and charter flight arrivals as of November this year, the start of the high season, were about half what they were last year.

“Some hotels have closed and those which have remained open are doing their very best to keep staff on rota, but there is uncertainty about what is going to happen in the next few months,” she said.

“Anecdotal evidence shows that every person employed in tourism usually supports between seven and 10 people, so the reality is that the impact on an economy which relies so

TURBULENCE JANUARY 2015 | 29

“I would rather own little and see the world, than own the world and see little of it.”

Alexander Sattler

A MESSAGE FROM AFTA LOOK FOR THE ATAS SYMBOL WHEN BOOKING TRAVEL. Planning your next trip is exciting, but how do you know that you’ll get the experience you seek, the best value for money, or arrive at your destination with out complication?

The answer: Look for the ATAS symbol to ensure you’re booking your travel through an accredited travel expert. Sean Simmons Travel certainly fits the bill.

Travel should be one of the most enjoyable experiences of your life.

The perfect trip ought to start the moment you open a travel brochure, walk through the door of your local travel expert or start researching destinations online. Unfortunately, with the plethora of travel information readily available at our finger tips what should be an enjoyable and hassle free experience may quickly become a complicated process. Then, to further overfill the mental suitcase, add to it the frequent bombarding of advertisement and travel packages.

It’s enough to make you rethink why you decided to holiday in the first place!

Fortunately for you there is a true passport to freedom; ATAS. ATAS is about making travel an easier more secure and more pleasurable experience for Australians.

ATAS is a national accreditation scheme that vets travel agents like Sean Simmons Travel against strict criteria to ensure they meet certain standards, are reliable, well trained and professional businesses.

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ATAS sweats the detail so you don’t have to; only qualified travel agents can use the ATAS logo. By looking for the ATAS symbol you can select a travel expert like Sean Simmons and know that you’re in the safe hands of a trusted and reputable travel agent.

To add to this peace of mind, here are a number of other benefits of booking with an ATAS accredited travel expert.

01. Your personal travel specialist: A perfectly planned trip made just for you is priceless! A professional travel agent is trained to make your entire experience- from start to end - hasslefree. As your trusted adviser, not only do they tailor the itinerary to suit your needs they can guide you to the right restaurant, museum, or off-thebeaten-track excursion – that’s perfect for you.

02. Customer advocacy: If you experience a problem while travelling, your agent acts on your behalf as your personal travel advocate. If your flight is delayed or canceled, if you need to reschedule, if a supplier ceases to trade, or a natural disaster or personal accident occurs, the agent can provide support and assistance in a timely manner. Always book through an accredited ATAS travel agent.

03. Expert Guidance: Agents are trained destination and product experts and know how to sort through the myriad of travel information available. Their industry knowledge and network means they have access to the best product suppliers and first-to-market offers to ensure you get access to the best quality travel experiences.

04. Time Saving: An agent has a world of travel information at their fingertips, saving you countless hours of online searching and frustration.

05. Convenience: Travel agents are a “one-stop shop.” They can handle every aspect of your travel— from booking airline tickets, ground transfers, tours and activities, travel insurance and so much more. They are often cheaper especially for complicated itineraries, clarify the fine print on penalties and restrictions.

06. Extra value that can lead to cost savings. Agents have access to exclusive deals and will find the best products for the best value—that fit your unique travel needs. It’s proven that they provide a service that is better, faster, and more affordable than you can do yourself.

07. Professional Advice: Your agent ensures you get where you want to go, when you want to go, and is there to provide timely, insightful, professional guidance along the way.

Their experience counts!

08. A personal touch: Travel agents offer a personal touch that is invaluable. From an extra pair of eyes to ensure the accuracy of your booking details, to advice with visa application, assistance with travel documentation, valuable travel hints and tips, and can securely store your travel preferences including passport numbers and frequent flyer number to save you retrieving them each and every time you travel.

The Sean Simmons Team of Travel Experts is ATAS accredited so you can book with confidence knowing you’re in their safe hands. For more information visit www.atas.com.au

“Since life is short and the world is wide, the sooner you start exploring it, the better.”

Simon Raven

WELCOME HOME, MICHELLE Michelle was the grand prize winner of last year’s Red Spice Road WinA-Holiday competition. The prize - a $3000 travel voucher and two return economy airfares to a selection of fantastic destinations.

After meeting with our travel experts, Michelle decided to head off to beautiful Vanuatu over Christmas and stayed at the stunning Iririki Island Resort in Vila Bay. “An absolutely amazing holiday”, Michelle told us in a recent email. “We pretty much went snorkeling every day. We stayed in one of the ocean view bungalows – sensational! It was the best relaxation over the Christmas break. The fact that Vanuatu is so close as well…made it a really enjoyable flight. Thanks again to Red Spice Road and you guys, we LOVED every minute of our holiday!”

From all the team at Sean Simmons Travel, we are so happy to have been able to put together a fantastic experience for you and thank so much for sharing a few of your photos with us and the Sean Simmons Travel community.

We look forward to helping you plan your next holiday!

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