Turbulence Magazine May 2018 Issue 23

MAY

Turbulence 2018

T R AV E L N E W S T H AT W I L L E X C I T E Y O U

PRESENTED BY

THIS MONTH’S HIGHLIGHTS H O T A I R FA R E S | M Y N A M A R | M E K O N G SKI QUEENSTOWN | QUEST ON CHAPEL

Welcome to the May 2018 edition of Turbulence.

From the editor, Sean Simmons

One of the first things I learned when I joined this industry, and I remember my trainer at British Airways so clearly even to this day, was “in travel, be prepared for change, because every day, you will need to embrace it and move with it”. Never was that truer than in today’s environment. So many influencers on the industry that it can make your head spin.

So, in saying that, here are a few of the changes that may affect you and your colleagues / family.

Our corporate booking platform, SERKO, has undergone a number of updates over the last couple of months, and we highlight them in the pages ahead. Are you using SERKO? Are you enjoying the SERKO / Helloworld Mobile APP? The feedback so far has been incredibly positive, with the updates enhancing the user experience. Keep your feedback coming!

WE’RE LOOKING FOR OTHER CLIENTS LIKE YOU! DO YOU HAPPEN TO KNOW SOMEONE WHO WOULD BENEFIT FROM SEAN SIMMONS TRAVEL SERVICES? FOR EVERY SUCCESSFUL REFERRAL COMES A REWARD! CONTACT US FOR MORE INFORMATION

2 | Turbulence | May | 2018

INTRODUCING OUR NEWEST TEAM MEMBER – SAMANTHA BEECHE Samantha Beeche has recently joined Sean Simmons Travel as Sales & Client Relations Manager. Sam is an accomplished travel professional with over 18 years’ experience in the travel industry, most recently having end to end responsibility for account management function at an executive level for a large global TMC. Sam has worked with corporate clients both locally and globally to achieve optimal savings through realised cost reduction by proactively introducing and encouraging efficient travel practices. She has excellent knowledge of online booking systems, duty of care requirements and spend analysis / reporting.

Her expertise includes – - Travel Program Optimisation through evaluating and recommending solutions - Technology Integration - Travel Program analytics and intelligence - Traveller safety and compliance management - Supplier Negotiations

your passport is valid for travel and automatically alert you when your passport has less than 6 months validity.

Qantas commenced their new “game changing” service from Perth direct to London, with much fanfare. Feedback has been very mixed from travellers who have used the service, ranging from “incredible flight, such a treat to not have to change planes en-route” to “ARGH! 17 hours in economy was a killer”. What do you think about the idea of flights becoming longer and longer?

Me? More than happy to stretch these long legs after 10 hours or so!

A raft of new services from Australian Airports, announced or commenced over the last few months, plus increases to existing services, including but not limited to – Melbourne to Colombo with Sri Lankan Airlines.

Daily non-stop service.

Melbourne to Santiago, Chile with LATAM. Departures Tuesday, Friday and Sunday.

Sydney to Zhengzhou, China with Tianjin Airlines. Departures Tuesday and Saturday

Sam is available during business hours on –

Sydney to Hong Kong with Virgin Australia.

Daily departures

Please join me in welcoming her aboard!

Sydney to Johannesburg with Qantas.

Increasing to daily services from 01 July

samantha@seanstravel.com.au

From 01 July 2018, it will become mandatory that your full name is on ALL airline tickets or you risk being denied boarding. So, from 01 May, the team will be asking all travellers to provide copies of their photo ID (driver’s license / passport) so we can update your profile in preparation.

Alternatively, click here for our online profile update form to update your details.

We do strongly advise you to email a copy of your passport to us. In the event you are overseas, and your passport is misplaced, having a copy on file with us, in our secure server, means we can help you immediately by providing a copy and advising how to get either a temporary travel document or an authority to travel. Plus, we can also ensure

Auckland to Chicago with Air New Zealand.

Commences 30 November. 3 departures per week Melbourne – Denpasar (Bali) – Kuala Lumpur with Malindo Air. Commences 7 June.

Daily departures.

Brisbane – Alice Springs with Virgin Australia.

Commences 19 June. Departures Tuesday and Thursday Melbourne to Manila with Cebu Airlines.

Commences 14 August. 3 departures per week And finally, I hope you enjoy reading this issue of Turbulence. We welcome any feedback.

See you in June!

Turbulence | May | 2018 | 3

We can help you save money.

Whether you travel a little or a lot.

Regardless if your business is a new start up or an established company, Sean Simmons Travel can help you save money on your business travel bookings.

CASE STUDY Client A is small to medium enterprise with 20 employees, 10 of which travel, 4 of those regularly.

Client A is growing at a rapid rate, and as such more travel is inevitable.

Client A used to book their own business travel, by searching online for the best airfares, hotel rates and car hire. Thinking they were getting the best deals, they didn’t realise how much time and effort it took to compare all the different websites, prices, book them (if they were still available), and then consolidate the information into one readable itinerary.

To streamline their booking process further, Sean Simmons Travel is rolling out their powerful online booking solution – Serko.

By utilising Serko and its associated mobile app, Client A’s savings will increase from 10% (current average) to between 18 and 20%. Client A then gets the best of both worlds; an online tool incorporating several web based hotel sites, (Booking.com / Expedia. com), 57 car rental companies, airport transfer services and over 200 airlines, PLUS access to a highly experienced team of travel specialists, who are ready to assist with the more complicated travel itineraries, and any of your ‘Bleisure’ bookings.

By working with Sean Simmons Travel, Client A has been able to implement a seamless booking process – whereby the team at Sean Simmons Travel manage their travel requests, provide the best option, and fast turnaround itineraries, taking into consideration the companies preferred suppliers and travel needs.

ABN 48153795129 | AFTA 10216 | ATAS A10436

Client A receives regular reporting on their travel spend - allowing them to manage budgets easily, have access to discounted air, hotel and car rates not available to them online, and most importantly have their precious time back to do what it is they are hired for, and not spending hours as a travel agent searching for the cheapest deals.

Serko is regarded as the most powerful online booking platform in the industry – and offers a new and improved way to manage your companies travel requirements. · Book flights, hotels, car hire and transfers all in one place.

The biggest travel brands in the region, at the best available rates · Book and manage business trips via the Mobile app or via desktop weblink · Allow your travellers to book their own travel and win back hours of admin time · Set rules to control who can book what and get back control over travel spend . Have all bookings sent to you for approval or set up a multi-level approval hierarchy to effectively manage your budget and ensure best possible pricing is achieved at all times · And all the while, the reassurance that the helpful team at Sean Simmons Travel are either a phone call or email away

What’s “Bleisure”? A combination of Business travel and a portion of Leisure travel, perhaps extending your stay over a weekend for some R&R, allowing their travellers to combine business and leisure travel.

Client A is seeing an increase in productivity, higher staff retention and a happier, more content workforce.

If you would like to find out how Sean Simmons Travel can save both your travel budget AND your valuable time, please contact Samantha Beeche – Sales & Customer Relations Manager: samantha@seanstravel.com.au 03 9429 3294 / 0401 015 604

To get the personal care and tailored service that we’re famous for, speak to a Sean Simmons Travel Expert Call: 1300 391 590 Melbourne: 03 9429 3294 info@seanstravel.com.au seansimmonstravel.com.au

Sean Simmons Travel is a member of Australia’s Best Travel Agency Group AFTA Travel Industry Award Winner 2016/17

Queenstow Sean Simmons Travel is excited to present this amazing ski package deal to Queenstown.

The recently opened QT Queenstown brings all that we love from QT Hotels, a quirky atmosphere, luxurious furnishings, attentive and unassuming service and views over Lake Wakatipu that just cant be beaten.

Add to this their signature restaurant, BAZAAR, and you are set for an unforgetable break to refresh your spirit.

6 | Turbulence | May | 2018

Destination info

Queenstown lies at the only outlet to Lake Wakatipu (a bridge goes over the Kawarau River at Frankton), one of Otago and New Zealand’s most scenic lakes.

It caters for tourists on a wide range of budgets, from backpackers to luxury tourists. In many respects Queenstown can be a tourist trap. However, reasonable prices and bargains can be found for those prepared to look for them.

Queenstown is a party town during high season. If you plan on getting a good night’s sleep, then you might consider staying slightly out of town. QT Queenstown is close enough to town centre to be convenient but far enough away to escape the

late night noise. It is common to see people on the street until 05:00, coming back from the disco or pub. If you are looking for a relaxing scenic holiday, Wanaka (an hour’s drive away) is smaller and more tranquil (with less of a party atmosphere).

History

The town and surrounding area was originally settled by Europeans and a substantial Chinese population for gold mining and farming in 1860s. After the decline of goldmining, Queenstown became a sleepy rural town, popular as a summer getaway.

In 1947, New Zealand’s first commercial skifield, Coronet Peak, opened and since then the town has grown into a

wn Hot NZ Ski Deal

world class tourist resort.

There are now 4 commercial skifields within easy driving of Queenstown.

Eat

There are a huge variety of numerous eating establishments to be found in Queenstown, from allhours takeaways to fine dining. Reservations for dinner are important at the best places most times of the year, and most nights of the week.

Fine restaurants serve world-class seafood (local mussels, oysters and deep sea fish such as blue cod), game, red meat (farmed venison, lamb and beef).

(Continued next page)

SKI QUEENSTOWN 5 nights from

1199

$

Per person twin share

*

- 5 nights twin share in a luxury Alpine King Room - 3 day Queenstown Lift Pass valid at Coronet Peak and The Remarkables

The brand new QT Hotel Queenstown, opened in December 2017 offers incomparable views over Lake Wakatipu and the breathtaking peaks of the Southern Alps. Sitting pretty in nature’s playground, this lush lakeside resort emulates nostalgic alpine and après-ski ambiance – perfect for the pleasure-seeking adventurer.

Location: On the edge of Lake Wakatipu, just 5 minutes walk to the centre of town.

Hotel Facilities: Reds Bar - with one of the best wine lists in New Zealand; Bazaar - an interactive experience showcasing all the best food New Zealand has to offer; Ski storage; drying facilities and unlimited free wifi throughout the hotel.

Room/Suite facilities: Luxury comfort meets contemporary décor across 69 stunning boutique guest rooms created by renowned designer, Nic Graham. All rooms come with the finest finishes including the QT Gel Beds, Juliet balcony, cheeky minibar, Nespresso coffee machine with pods, spacious bathroom, unlimited free Wi-Fi, lake and mountains views and more. * Conditions apply. Valid for travel 15 July - 30 September 2018.

Price & availability are subject to change.

Turbulence | May | 2018 | 7

Queenstown Drink

Nightlife in Queentown is largely about drinking, and there are over a hundred licenced premises in Queenstown, with most in the downtown area. Most bars have licenses to remain open until 04:00 and it is lively most nights.

There are cheap bars popular with backpackers and young locals, and sophisticated and expensive wine, cocktail and imported beer bars.

Many bars and pubs have sunny outdoor courtyards in the summer months, and roaring open fires in the winter. Major sports events are normally to be found on screen somewhere in Queenstown.

There are two small casinos for adult entertainment.

Many bars offer food.

Activities

Renowned for it’s skiing, Queenstown is also a base for exploring the region’s vineyards and historic mining towns. There’s bungee jumping off Kawarau Gorge Suspension Bridge and jetboating on the Shotover and Dart rivers. In winter, there’s

8 | Turbulence | May | 2018

skiing on the slopes of The Remarkables and Coronet Peak. You can experience both with the package deal we are offering.

Coronet Peak is only 18 kilometres from Queenstown and has some amazing views.

This area also has excellent snow making equipment, which makes for a longer season then the other areas around Queenstown. There is a combo multi day tickets with The Remarkables available.

The Remarkables are located on the southeastern shore of Lake Wakatipu and rise sharply into the air. They are only 45 minutes from Queenstown and have a frequent bus service to and from town. There is also a combo multi day tickets with Coronet Peak available.

Getting there

Queenstown International Airport is well served by domestic and international flights by major airlines while major New Zealand Highways connect Queenstown to surrounding South Island regions.

If you’re planning to travel by road, you can hop on a

bus or join a tour. On your drive to Queenstown you’ll come across incredible natural landscapes and many attractions making it an ideal trip if you have time to explore.

From the airport, the cheapest way into town is on the Connectabus service, which runs every 20 minutes (check that it’s going straight into town via Remarkables Park) and costs $12 one way - pay the driver when boarding.

Most drivers will not accept $100 bills, so be sure to get change from the airport if needed. For the Taxis into town cost about $20-25 while shared shuttle vans work out almost as cheap as the bus if you can get a big enough group together and will take you straight to your accommodation.

QT Queenstown has luxury furnishings and lots of wonderful dining options.

Turbulence | May | 2018 | 9

Serko Mobile – your personal Travel Concierge

Serko Mobile is the first purpose-built mobile app for business travel and expense management. It is available for Serko Online travellers and/ or Serko Expense users on Android and iPhone.

A new enhancement for Serko mobile allows travellers to select their preferred fare and preferred hotel, instead of Serko returning the cheapest fare/hotel.

Previously when booking your travel via the app, Serko mobile would return a recommended itinerary.

This would contain the cheapest airfare available and a recommended hotel based on the search criteria selected.

With the latest update Serko mobile allows travellers more freedom with their selection – you are able to select fare, bags and extras, and then if a hotel is required you can select the preferred hotel based on your needs.

WITH SERKO MOBILE YOU CAN: - Book flights and hotels direct from the app - Change or cancel bookings before and/or during a trip*

- Get GPS linked airport travel time alerts - Check-in on mobile for airlines including Air NZ, Qantas, Virgin Australia and Jetstar - Receive flight delay and cancellation alerts - Share travel itineraries with colleagues and family - Track your checked luggage with integrated Bag Locator technology Contact Sean Simmons Travel if you are interested in learning more about Serko Mobile or any of the other Serko features.

- View complete travel itineraries offline or online

IF YOU ARE INTERESTED IN LEARNING MORE ABOUT SERKO MOBILE OR ANY 10 | Turbulence | May | 2018

Serko Expense – your personal Expense Manager

lives in the cloud, is relevant to organisations with as few as 50 employees right up to large organisations with more than 10,000 employees and is proven to help companies make significant cost savings through better expense management, which in the end is what this is all about.

To streamline the process most organisations use some kind of expense management solution, but not all online expense management tools are equal…

How easy any given tool is to use and the features set it supports, are key factors in defining whether anyone uses it and whether it creates any value for the business.

NEW FUNCTIONALITY FOR SERKO EXPENSE

Getting employees to reconcile their corporate cards and submit out of pocket expense claims in a timely way, is a challenge every CFO faces month in, month out.

Serko Expense is an enterprise grade, expense management solution optimised for supporting corporate card programs. The application

Serko Expense now allows you to attach notes and comments to your expense claim via the app – this information will flow through to the approver, allowing for more information to be provided for each expense item.

Serko Expense is an expense management system that is cloud based, and is optimised for corporate credit card programs.

KEY FEATURES OF SERKO EXPENSE - Supports corporate card, out of pocket, allowances and cash advance claims - Full expense capture and submission from mobile app - Approval/rejection of expense claims via mobile app - In-cloud receipt data extraction (OCR) for mobile and email receipts - Automatic GST and FBT calculation - Pre-trip approval of travel bookings from Serko Online - Proxy/delegation of approval authority - Comprehensive policy management and alerts

OF THE OTHER SERKO FEATURES PLEASE CONTACT US Turbulence | May | 2018 | 11

Double-Six Luxury Hot Seminyak, Bali The Double Six Luxury Hotel in Seminyak is a stunning five-star all suite Bali hotel overlooking the iconic Double Six Beach. Embrace the authentic island of Bali and unwind, rejuvenate and relax your mind and body with this amazing Helloworld Travel package deal.

12 | Turbulence | May | 2018

tel

5 STAR LUXURY DEAL 8 days from

959

$

*

Per person twin share

UPGRADE TO A DELUXE OCEAN SUITE FOR AN ADDITIONAL $219*pp

PACKAGE INCLUDES: - 7 nights in the comfort of an 80sqm Double-Six Leisure Suite - Unlimited made to order breakfast at Double-Six - Enjoy a three course set menu dinner for two at The Plantation Grill^ or at Seminyak Italian Food with a glass of wine - Unwind with a daily cocktail or a beer for two at the Double Six Sunset Rooftop Bar or Lagoon Bar - Taste Salazón’s ambitious creations of cured and wood-fired meats with a 500,000rp (approx. AUD45) food and beverage credit# for two, a topical hotspot in Seminyak - Enjoy a pizza to share at Gigi’s Supreme Slice restaurant - Revitalise with your choice of a 30 minute Sensorial Hydro Trail at Acqua Perla Spa or a 30 minute Back & Shoulder massage at The Spa Breezes per person - Receive 20%* off all treatments at Acqua Perla Spa - Free Wi-Fi and access to Owners Lounge for late check out

* VALID FOR TRAVEL: 01 May - 30 Jun, 01 Oct - 24 Dec 2018 and 06 Jan - 31 Mar 2019 inlcusive. Other travel dates available 01 Jul – 30 Sep 2018, seasonal surcharges apply. *Offers valid until 07 May 2018 and subject to availability. Prices correct as at 04 Apr 2018 but may fluctuate if surcharges, fees, taxes or currency change. Agents may charge service fees, rates vary. Payments by credit card will incur a surcharge. Cancellation and change fees will apply. Airfare not included. All savings are included in the advertised price. Comparative savings are based on the value of inclusions and the hotels published room rates at time of advertising and period of travel. ^Food only from 9pm to 12pm. Offers may be withdrawn without notice and are not combinable with any other offers unless stated. Please check all prices, availability and other information before booking. Asia Escape Holidays and Helloworld Travel booking terms and conditions apply, see in store for details.

Turbulence | May | 2018 | 13

SINGAPORE AIRLINES AUTUMN SALE RETURN FARE TO:

AMSTERDAM

BARCELONA

COPENHAGEN

FRANKFURT

LONDON

MILAN

MOSCOW

PARIS

ROME

BEIJING

CAPETOWN

MELBOURNE

SYDNEY

BRISBANE

CAIRNS

CANBERRA

ADELAIDE

DARWIN

PERTH

$1,080.78

$1,086.92

$1,102.82

$1,091.66

$1,080.26

$1,033.98

$1,039.36

$975.73

$3,154.78

$3,160.92

$3,076.82

$2,931.66

$2,959.26

$2,922.68

$2,929.36

$2,915.73

$6,154.78

$6,160.92

$6,176.82

$6,165.66

$5,759.26

$5,657.98

$5,663.36

$5,649.73

$1,152.88

$1,163.50

$1,174.92

$1,163.76

$1,137.36

$1,105.58

$1,111.46

$1,047.83

$3,251.88

$3,262.50

$3,173.92

$3,998.20

$2,799.00

$3,692.69

$2,926.46

$2,912.83

$6,351.88

$6,362.50

$6,373.92

$6,362.76

$5,956.36

$5,684.58

$5,690.46

$5,676.83

$1,079.48

$3,164.10

$1,101.52

$1,090.36

$1,078.96

$1,032.18

$1,065.96

$974.43

$3,153.48

$2,999.00

$3,075.52

$3,899.80

$2,957.96

$3,582.12

$2,955.96

$2,914.43

$6,153.48

$6,164.10

$6,175.52

$6,164.36

$5,757.96

$5,656.18

$5,689.96

$5,648.43

$1,253.08

$1,263.70

$1,275.12

$1,380.78

$1,237.56

$1,205.78

$1,211.66

$1,148.03

$3,352.08

$3,362.70

$3,374.12

$4,079.78

$3,156.56

$5,784.78

N/A

N/A

$6,452.08

$6,462.70

$6,474.12

$6,464.35

$6,056.56

$5,784.78

$5,790.66

$5,777.03

$1,449.02

$1,449.02

$1,464.92

$1,402.63

$1,447.36

$1,220.58

$1,226.46

$1,287.83

$3,484.28

$3,484.28

$3,272.32

$3,258.86

$3,288.76

$3,252.98

$3,258.86

$3,245.23

$6,484.28

$6,484.28

$6,506.32

$7,519.03

$6,088.76

$5,986.98

$5,992.86

$5,979.23

$1,164.28

$1,174.90

$1,186.32

$1,175.16

$1,148.76

$1,116.98

$1,122.86

$1,059.23

$3,263.28

$3,273.90

$3,185.32

$3,965.16

$3,067.76

$3,665.98

$2,937.86

$2,924.23

$6,363.28

$6,373.90

$6,385.32

$6,374.16

$5,967.76

$5,695.98

$5,701.86

$5,688.23

$1,152.48

$1,158.62

$1,174.52

$1,163.36

$1,063.08

$1,105.18

$1,111.06

$1,047.43

$3,251.48

$3,257.62

$3,173.52

$3,953.36

$2,982.08

$3,654.18

$3,011.06

$2,912.43

$6,351.48

$6,357.62

$6,373.52

$6,362.36

$5,882.08

$5,684.18

$5,690.06

$5,676.43

$1,204.88

$1,215.50

$1,226.92

$1,215.76

$1,189.36

$1,157.58

$1,163.46

$1,099.83

$3,303.88

$3,315.50

$3,225.92

$4,005.76

$3,108.36

$3,706.58

$3,063.46

$2,964.83

$6,403.88

$6,415.50

$6,425.92

$6,414.76

$6,008.36

$5,736.58

$5,742.46

$5,728.83

$1,186.78

$1,192.92

$1,208.82

$1,222.13

$1,150.43

$1,148.26

$1,122.83

$1,059.23

$3,285.78

$3,291.92

$3,207.82

$4,012.13

$3,069.43

$3,697.26

$2,960.16

$2,946.53

$6,385.78

$6,391.92

$6,407.82

$6,421.13

$5,969.43

$5,727.26

$5,701.86

$5,688.23

$596.48

$602.62

$618.52

$607.36

$618.36

$607.96

$605.06

$792.43

$2,086.48

$2,092.62

$2,008.52

$2,797.36

$2,108.36

$2,797.96

$1,565.96

$1,552.33

$3,476.48

$3,482.62

$3,398.52

$3,487.36

$3,498.36

$3,487.96

$3,485.06

$3,532.43

$1,419.28

$1,425.42

$1,441.32

$1,454.63

$1,441.16

$1,447.92

$1,376.01

$1,364.23

$2,949.28

$2,955.42

$2,821.32

$3,684.63

$2,971.16

$3,377.92

$2,946.96

$2,856.33

$4,789.28

$4,795.42

$4,811.32

$4,824.63

$4,811.16

$4,817.92

$4,696.01

$4,684.23

Economy Prem Econ Business Economy Prem Econ Business Economy Prem Econ Business Economy Prem Econ Business Economy Prem Econ Business Economy Prem Econ Business Economy Prem Econ Business Economy Prem Econ Business Economy Prem Econ Business Economy Prem Econ Business Economy Prem Econ Business

GENERAL RULES - ALL CLASSES Availability is limited and may not be on connecting services. Stopover in Singapore permitted each way maximum stay 14 days Frequent Flyer points may be accrued however upgrading using points is NOT permitted Minimum stay - NIL. Maximum stay - Europe / South Africa / USA = 6 months - All other destinations = 3 months

14 | Turbulence | May | 2018

Credit card service fee levied by Singapore Airlines - 1.35% (capped at $70 maximum) per ticket Children accompanied by an adult pay 75% of applicable fare in Premium Economy and Economy, and 100% of fare in Business class. Infants NOT utilising a seat pay 10% of applicable fare FARE RULES - ECONOMY CLASS Changes permitted, subject to availability, and upon

payment of any additional fare and fee of $130 per person Cancellations not permitted. Fares are NON-REFUNDABLE. Name changes are not permitted FARE RULES - PREMIUM ECONOMY Premium Economy from 01 May direct to / from Canberra Flights from Darwin & Perth to Singapore will be in Economy Class only on direct services Flights from Adelaide and Cairns are via Melbourne, Sydney

RETURN FARE TO:

Economy DELHI Prem Econ Business Economy HONG KONG Prem Econ Business Economy JOHANNESBURG Prem Econ Business Economy "MUMBAI Prem Econ Business Economy SEOUL Prem Econ Business Economy SHANGHAI Prem Econ Business Economy SINGAPORE Prem Econ Business Economy TOKYO Prem Econ Business Economy NEW YORK Prem Econ Business Economy SAN FRANCISCO Prem Econ Business Economy LOS ANGELES Prem Econ Business

MELBOURNE

SYDNEY

BRISBANE

CAIRNS

CANBERRA

ADELAIDE

DARWIN

PERTH

$854.18

$887.86

$876.22

$976.06

$896.89

$875.87

$790.91

$810.13

$2,555.18

$2,588.86

$2,527.22

$3,266.06

$2,597.89

$2,976.87

$1,864.76

$1,851.13

$4,325.18

$4,358.86

$4,347.22

$5,138.06

$4,367.89

$4,346.87

$4,031.91

$4,622.13

$640.58

$646.72

$662.62

$651.46

$695.90

$652.06

$647.31

$826.53

$1,790.58

$1,796.72

$1,712.62

$2,501.46

$1,845.90

$2,202.06

$1,426.26

$1,412.63

$3,261.58

$3,267.72

$3,283.62

$3,272.46

$3,316.90

$3,273.06

$3,268.31

$4,098.53

$1,419.28

$1,425.42

$1,441.32

$1,454.63

$1,441.16

$1,447.92

$1,376.01

$1,364.23

$2,949.28

$2,955.42

$2,821.32

$3,684.63

$2,971.16

$3,377.92

$2,869.96

$2,856.33

$4,789.28

$4,795.42

$4,811.32

$4,824.63

$4,811.16

$4,817.92

$4,696.01

$4,684.23

$876.18

$882.32

$898.22

$998.06

$940.16

$916.99

$812.91

$832.13

$2,577.18

$2,583.32

$2,549.22

$3,288.06

$2,641.16

$3,017.99

$1,886.76

$1,873.13

$4,347.18

$4,353.32

$4,369.22

$5,358.06

$4,411.16

$4,387.99

$4,053.91

$4,644.13

$732.88

$739.02

$754.92

$744.97

$775.59

$763.48

$739.61

$1,027.83

$2,101.88

$2,108.02

$2,023.92

$2,813.97

$2,144.59

$2,532.48

$1,819.56

$1,805.93

$3,751.88

$3,758.02

$3,773.92

$3,763.97

$3,794.59

$3,782.48

$3,758.61

$3,997.83

$596.48

$602.62

$618.52

$608.57

$612.64

$607.96

$603.21

$792.43

$2,086.48

$2,062.62

$2,008.52

$2,798.57

$2,102.64

$2,497.96

$1,565.96

$1,651.33

$3,476.48

$3,482.62

$3,398.52

$3,488.57

$3,492.64

$3,487.96

$3,483.21

$3,532.43

$635.48

$641.62

$495.00

$807.52

$739.96

$646.96

$399.06

$600.43

$1,739.48

$1,745.62

$1,499.00

$2,391.52

$1,543.96

$2,150.96

n/a

n/a

$2,970.48

$2,976.62

$2,830.00

$3,713.52

$2,574.96

$2,981.96

$1,949.06

$3,486.43

$810.18

$8,106.32

$832.92

$821.06

$847.61

$821.66

$818.76

$885.13

$2,099.18

$2,105.32

$2,021.92

$2,810.06

$2,136.61

$2,510.66

$1,704.46

$1,611.83

$3,689.18

$3,695.32

$3,611.92

$3,700.06

$3,726.61

$3,700.66

$3,697.76

$3,795.13

$1,422.78

$1,428.66

$1,415.03

$4,572.51

$3,330.66

$3,425.03

$6,953.78

$6,959.66

$6,946.03

$1,151.18

$1,130.06

$1,116.43

$4,176.54

$3,449.06

$3,479.43

$6,715.48

$6,691.06

$6,677.43

$1,143.18

$1,130.06

$1,135.43

$4,152.91

$3,107.06

$3,220.43

$6,704.18

$6,691.06

$6,696.43

or Brisbane with Virgin Australia in Economy Class, booked as a codeshare flight (SQ flight number) then connecting to Singapore Airlines services in Premium Economy Changes permitted, subject to availability, and upon payment of any additional fare and fee of $170 per person Cancellations incur a penalty of $400 per person. Name changes are not permitted.

NO - SHOWS - incur a penalty of at least $400 and may result in the forfeit of

n/a

n/a

n/a

any remaining / unused fare FARE RULES - BUSINESS CLASS Changes permitted, subject to availability, and upon payment of any additional fare and fee of $430 per person Cancellations not permitted. Fares are NON-REFUNDABLE. Name changes are not permitted NO SHOW - any no-show and entire fare is completely forfeit

Turbulence | May | 2018 | 15

BUSINESS CLASS SALE TO MORE THAN 100 DESTINATIONS ACROSS EUROPE RETURN FARE TO:

BRISBANE

MELBOURNE

PERTH

SYDNEY

AMSTERDAM

$5,709

$6,163

$5,649

$6,179

DUBLIN

$6,669

$6,046

$5,630

$6,063

LONDON

$6,040

$6,469

$5,978

$6,485

MANCHESTER

$6,493

$6,346

$5,931

$6,363

PARIS

$6,022

$6,175

$5,760

$6,192

ROME

$6,951

$6,328

$5,677

$6,345

Book by 4th May for travel until February 2019 Fares include airport taxes and are correct as of 27 April 2018 Subject to availability or until sold out Weekend surcharges may apply

16 | Turbulence | May | 2018

Flight / Date / Day restrictions & blackout periods may apply Credit Card payment surcharges may apply Amendment and cancellation penalties may apply

SEAN RECOMMENDS

Quest on Chapel Hotel S O U T H YA R R A

Quest on Chapel launched their new look property with an open house this week. Quest recently completed a full refurbishment of their 47 serviced one and two-bedroom apartments.

Each apartment has full kitchen and laundry facilities, and the hotel offers chargeback facilities with local restaurants.

Rates start from $225 per night in a one-bedroom apartment and $310 in a two-bedroom apartment.

Contact Sean Simmons Travel for more information.

HOTEL FEATURES - Local restaurant chargeback - Wi-Fi internet access - Breakfast Room Service - Airport Transfers - On site secure car parking - Health Club Access

Turbulence | May | 2018 | 17

Mynamar & Mekong BESPOKE JOURNEYS

Journeys to Southeast Asia and Beyond

Experts in the culinary and wellness fields join travellers aboard The Jahan and Anawrahta to provide a new perspective on these Southeast Asia destinations.

Luxury Heritage Line cruises are combined with the unique and exclusive experiences of Trails of Indochina to highlight the culinary and wellness themes in Vietnam, Cambodia, and Myanmar.

18 | Turbulence | May | 2018

Myanmar Travellers to secretive Myanmar are welcomed by local people as their only contact with the outside world, making this one of Southeast Asia’s most rewarding destinations.

Myanmar’s travel experiences are simply unparalleled. Try taking a slow boat up the Irrawaddy to Mandalay. Relax in a private lodge on the shores of misty Inle Lake. Take a balloon ride and get a bird’s eye view of the extraordinary temples of Bagan. Trek into the forests to spot rare indigenous bird species.

Mekong Southern Vietnam covers the Mekong Delta, the extreme southern end of the Mekong River, and the area around Ho Chi Minh City (Saigon), Vietnam.

As with all deltas, it receives the bounty of the siltation from the upper Mekong, and as such is a very rich and lush area, covered with rice fields. It produces about half of the total of Vietnam’s agricultural output (in fact the delta produces more rice than Korea and Japan altogether), and is the place for timeless sceneries of farmers planting or harvesting rice.

The Mekong splits in Cambodia into two main rivers, the Bassac and the First river, then in Vietnam into a more complex system, creating a maze of small canals, rivers and arroyos interspersed with villages and floating markets.

Life in the Mekong Delta revolves much around the river, and all the villages are often accessible by river as well as by road.

The high times of life in the Mekong delta are the lunar new year, and the mid-autumn festival, where children will set hundreds of candles on their way on the river on as many tiny skiffs.

Turbulence | May | 2018 | 19

20 | Turbulence | May | 2018

XC SIVE LUSI 20VE 18 2018 THEME THD EMED L ANDL AND & CRU &I SE CRUISE ITIN EITIN R A REIE RS A R| IE MS E KON | M EGKON G

Mekong

Exclusive 2018 Themed Land & Cruise Itineraries

perts the culinary in the culinary and wellness and wellness fields join fields travellers join travellers aboard The aboard Jahan The and Jahan Anawrahta and Anawrahta to provide to aprovide new perspective a new perspective on theseon Southeast these Southeast Asia destinations.

Asia destinations. ritage xury Heritage Line cruises Lineare cruises combined are combined with thewith unique theand unique exclusive and exclusive experiences experiences of Trails of of Trails Indochina of Indochina to highlight to highlight the culinary the culinary and wellness and wellness themes in themes in etnam, ambodia, Cambodia, and Myanmar. and Myanmar.

GE VOYAGE OF REFINED OF REFINED RELAXATION RELAXATION

Voyage of Refined Relaxation 1Days Nights -A 11 Nights

m | Heritage Reap | Heritage Line’s The Line’s Jahan The| Ho Jahan Chi|Minh Ho Chi City Minh City

12 DAYS - 11 NIGHTS

A TASTE A TASTE OF SOUTHEAST OF SOUTHEAST ASIA ASIA

A Taste of Southeast Asia

11 Days -1110 Days Nights - 10 Nights Ho Chi Minh Ho Chi City Minh | Phnom City | Penh Phnom | Heritage Penh | Heritage Line’s The Line’s Jahan The| Siem JahanReap | Siem Reap

11 DAYS - 10 NIGHTS

fitSoutheast two of Southeast Asia’s most Asia’s cultural most cultural cities oncities a wellness on a wellness retreat that retreat thatSavour the Savour unique theflavours unique flavours of Vietnam of Vietnam and Cambodia and Cambodia on an 11-day on anculinary 11-day culinary lt connect travellers travellers to a slower to a pace slower of life. pace The of life.

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Foodies Foodies will discover will discover the tastes, the smells, tastes, and smells, creations and that that Siem Reap | Heritage Line’s The Jahan Ho Chi Minh City | Phnom Penh | Heritage creations mbodia o Vietnam, to Vietnam, with stops with along stops the along way the at places way atlike places Tonle like Sap, Tonle Sap, make this make cuisine thisfamous cuisine worldwide. famous worldwide.

Join cooking Join cooking classes and classes indulge and in indulge the in the |My Hoand Chi The Jahan | Siem Reap nh, nom and Penh, Tho. My Minh Tho. City best theLine’s best region thehas region to offer. has to offer.

ghlights: : Highlights: Highlights: Visit two of Southeast Asia’s most cultural Savour the unique flavours of Vietnam and 78night wellness day / 7 night wellness theme cruise themeoncruise Heritage on Heritage Line’s The Line’s Jahan The liner Jahan liner • 5 day / • 45night gourmet voyage day / 4 night gourmet voyage on Heritage on Heritage Line’s The Line’s Jahan The liner Jahan liner on a Reap wellness retreat that connect Cambodia onPenh an to 11-day culinary themed travelling g fromcities Siem from Reap Siem to Ho Chi toMinh Ho Chi City Minh withCity certified withwill certified wellness wellness travelling travelling from Phnom from Phnom Penh Siem Reap to Siem with Reap 2011 with MasterChef 2011 MasterChef UK UK Marion Meidlinger expert, Marion Meidlinger finalist, Sara Danesin Medio finalist, Sara Danesin Medio travellers to a slower pace of life. The Jahan itinerary. Foodies will discover the tastes, smells, ion Meditation and yogaand class yoga at Angkor class at Angkor • Ho Chi • Minh Ho Chi City Minh foodie Citytour foodie aboard touraaboard vintagea Vespa vintage Vespa takes you from Cambodia to Vietnam, with and creations that make this cuisine famous dventure Vespa adventure in Khmer incountryside Khmer countryside • Cooking • Cooking class in the classformer in thehome former ofhome U.S. Ambassador of U.S. Ambassador to Southto Vietnam South Vietnam stopsvillages along themarkets way at places like Tonle Sap, • Philanthropy worldwide.

Join cooking classes and indulge in Visits local villages to local and colourful and colourful markets along the along cruise theroute cruise route • Philanthropy and cooking and cooking experience experience in Siem Reap in Siem Reap Minh Ho Chi City Minh heritage CityPenh, heritage highlights highlights tourMy tour Phnom and Tho. the best and the region has toin offer.

• Gourmet • Gourmet dinner dinner circus and show circus in show Tonle Sap Tonle Sap

HIGHLIGHTS:

TS: DEPARTS: OctoberOctober 24, 2018 24, | Price: 2018 |$4,955 Price: $4,955 per person per person

- 8 day / 7 night wellness theme cruise on Heritage Line’s The Jahan liner travelling from Siem Reap to Ho Chi Minh City with certified wellness expert, Marion Meidlinger - Meditation and yoga class at Angkor - Vespa adventure in Khmer countryside - Visits to local villages and colourful markets along the cruise route Ho Chi Minh City heritage highlights tour

HIGHLIGHTS:

DEPARTS: DEPARTS: September September 22, 2018 22, | Price: 2018 |$3,372 Price: $3,372 per person per person

- 5 day / 4 night gourmet voyage on Heritage Line’s The Jahan liner travelling from Phnom Penh to Siem Reap with 2011 MasterChef UK finalist, Sara Danesin Medio

& Conditions: Terms & Conditions: Price quoted Price in USD quoted and inbased USD and on twin based share on twin accommodation share accommodation for a groupfor ofatwo group (2) travellers. of two (2) travellers.

Single pplement Single pplement applies. Additional applies. Additional terms and terms conditions and conditions may apply.may apply.

DEPARTS: October 24, 2018 PRICE: $4,955 per person

- Ho Chi Minh City foodie tour aboard a vintage Vespa - Cooking class in the former home of U.S. Ambassador to South Vietnam - Philanthropy and cooking experience in Siem Reap - Gourmet dinner and circus show in Tonle Sapr DEPARTS: September 22, 2018 PRICE: $3,372 per person

Prices quoted in Australian Dollars, which may fluctuate due to currency exchange rates, and based on twin share accommodation. Single supplement applies if travelling solo. A non-refundable deposit of $350 per person required to secure your place, with balance due 60 days prior to departure.

Places are very limited. Contact the team at Sean Simmons Travel to reserve your spot.

Turbulence | May | 2018 | 21

22 | Turbulence | May | 2018

XC IV E LUSI 20 18 VET2018 HEMED TH EMED L AND L &AND CRU I&S E CRUISE ITIN E RITIN A R IE ER S A| RM IE YA SN | MA YA RNMAR

Mynamar

Exclusive 2018 Themed Land & Cruise Itineraries

perts e culinary in theand culinary wellness andfields wellness join fields travellers join aboard travellers Theaboard Jahan The and Jahan Anawrahta and Anawrahta to provide to a new provide perspective a new perspective on these Southeast on these Southeast Asia destinations.

Asia destinations. xury age Line Heritage cruises Line arecruises combined are combined with the unique with the andunique exclusive andexperiences exclusive experiences of Trails ofofIndochina Trails of Indochina to highlight tothe highlight culinary theand culinary wellness andthemes wellness in themes in mbodia, etnam, Cambodia, and Myanmar. and Myanmar.

ULINARY Y CULTURE CULTURE OF MYANMAR OF MYANMAR

Culinary Culture of Myanmar Nights Days - 10 Nights

WELLNESS WELLNESS ALONG THE ALONG AYEYARWADY THE AYEYARWADY

Wellness Along the Ayeyarwady

13 Days - 12 13 Nights Days - 12 Nights gan ngon | Heritage | Bagan |Line’s Heritage Anawrahta Line’s Anawrahta | Mandalay | Mandalay | Inle Lake| Inle Lake Yangon | Mandalay Yangon ||Mandalay Heritage Line’s | Heritage Anawrahta Line’s Anawrahta | Bagan | Inle | Bagan Lake ||Nyaung Inle Lake Shwe | Nyaung Shwe

11 DAYS - 10 NIGHTS

13 DAYS - 12 NIGHTS

aster kills of the a Burmese skills of achef Burmese on a culinary-themed chef on a culinary-themed adventure adventure An active yet An active leisurely yetjourney leisurely awaits journey travellers awaits looking travellers forlooking a wellness for a wellness highlights ough the highlights of Myanmar. of Myanmar.

Taste regional Taste dishes regional and dishes meet locals and meet locals retreat to the retreat ancient to the country ancient of country Myanmar. of Myanmar.

With tantalising With tantalising sights andsights and Yangon | Bagan | Heritage Line’s Anawrahta Yangon | Mandalay | Heritage Line’s pt o have Myanmar’s kept Myanmar’s food traditions food alive traditions with alive each with bite. Sail eachfrom bite. Sail fromhealthy regional healthyfood, regional an exclusive food, anAnawrahta exclusive Anawrahta wellness cruise wellness combines cruise combines |aboard Mandalay Inle Lake Anawrahta | experiences Bagan | to Inle Lake | Nyaung Shwe gan ndalay to Mandalay Anawrahta, aboard| Anawrahta, joined by ajoined decorated by a decorated chef who will chef who will with tailor-made with tailor-made experiences to revitalise while revitalise sharing while exceptional sharing exceptional drations demonstrations and serve and exquisite servedishes exquisite throughout dishes throughout the journey. the journey. destinations. destinations.

Master the skills of a Burmese chef on a culinaryAn active yet leisurely journey awaits travellers Highlights: Highlights: ghlights: •4 night 5 daywellness /4 night wellness cruise theme on Heritage cruiseto onLine’s Heritage Anawrahta Line’s Anawrahta liner liner adventure the highlights of • 5 day /looking for a theme wellness retreat the ancient night gourmet 5 day /themed 4 night gourmet voyage on voyage on Heritagethrough Line’s Heritage Anawrahta Line’s Anawrahta liner liner travelling from Mandalay to Bagan with certified travelling from Mandalay to Bagan with certified wellness expert, wellness expert, from Bagan to Mandalay with Michelin Star Chef Felix travelling from Bagan to Mandalay with Michelin Star Chef Felix Myanmar. Taste regional dishes and meet localsMarioncountry of Myanmar. With tantalising sights Meidlinger Marion Meidlinger Eppisser who have kept Myanmar’s food traditions alive and regional an exclusive • Oil lamp • lighting Oilhealthy lamp ritual lighting at Shwedagon ritual at food, Shwedagon Pagoda Pagoda mLearn local from chefslocal howchefs to make howtraditional to make traditional food during food a during a withclass each Anawrahta wellness cruise combines with tailor• Yoga and Myanmar class and Myanmar traditional traditional medicine and medicine massage and experience massage experience in in opic cooking philanthropic cookingbite. class Sail from Bagan to Mandalay • Yoga class Yangon Yangon lloon Hot air ride balloon aboveride temple-filled above temple-filled Bagan Bagan aboard Anawrahta, joined by a decorated chef made experiences to revitalise while sharing • Canoeing • ing Canoeing on Inleing Lake on with Inle Lake a sunset withsundowner a sunset sundowner Shan Inle Lake cooking Shan class cooking with class a market withvisit a market visit

who will lead demonstrations and serve exquisite exceptional destinations.

S: DEPARTS: November November 1, throughout 2018 | Price: 1, 2018 $5,182 | Price: per $5,182 person per person DEPARTS: DEPARTS: October 19, October 2018 |19, PRICE: 2018 $6,166 | PRICE: per $6,166 person per person dishes the journey.

HIGHLIGHTS: HIGHLIGHTS: - 5 day / 4 night wellness theme cruise on - 5 day / 4 night gourmet voyage on Heritage Line’s Anawrahta liner travelling from Heritage Line’s Anawrahta liner travelling Mandalay to Bagan with certified wellness from Bagan to Mandalay with Michelin expert, Marion Meidlinger Star Chef Felix Eppisser - Oil lamp lighting ritual at Shwedagon Pagoda - Learn from local chefs how to make traditional - Yoga class and Myanmar traditional medicine food during a philanthropic cooking class and massage experience in Yangon - Hot air balloon ride above temple-filled Bagan - Canoeing ing on Inle Lake with a sunset - Inle Lake Shan cooking class with a market visit sundowner DEPARTS: November 1, 2018 PRICE: $5,182 per person

DEPARTS: October 19, 2018 PRICE: $6,166 per person

Prices quoted in Australian Dollars, which may fluctuate due to currency exchange rates, and based on twin share accommodation. Single supplement applies if travelling solo. A non-refundable deposit of $350 per person required to secure your place, with balance due 60 days prior to departure.

Places are very limited. Contact the team at Sean Simmons Travel to reserve your spot.

Turbulence | May | 2018 | 23

Travel Information & Industry News PRESENTED BY

VIRGIN AUSTRALIA UPS ITS GAME ON THE TASMAN, ANNOUNCES OVERHAUL OF AUSTRALIA-NEW ZEALAND FLIGHTS Virgin Australia has announced a suite of changes to its TransTasman services, including two new routes and increased frequency into key markets.

The changes will take effect at the beginning of the Northern Winter flying season on 28 October 2018.

From 28 October 2018, Virgin Australia will commence up to five flights per week between Sydney and Wellington, as well as up to four flights per week between Melbourne and Queenstown, becoming the only airline to offer Business Class on the MelbourneQueenstown route.

Virgin Australia will also make the following schedule changes: • Auckland – Sydney increased to triple daily weekdays and double daily on weekends • Auckland – Melbourne increased to double daily every day • Auckland – Brisbane increased to double daily with additional peak day services as required

24 | Turbulence | May | 2018

From 28 October 2018, Virgin Australia will reduce frequency between Christchurch and Melbourne from 11 flights per week to a daily service, and Brisbane-Wellington from up to 14 services per week to nine.

Virgin Australia Airlines Group Executive Rob Sharp said: “Virgin Australia is upping its game on the Tasman and we’re delighted to announce two additional routes to our Australia-New Zealand network.

“As well as increasing frequency on key routes from Auckland, we have also improved the timing of some of our New Zealand flights to better suit the needs of both leisure and business travellers. Our entry into the Melbourne-Queenstown market will bring some muchneeded competition to the premium leisure sector, with Virgin Australia the only airline to offer Business Class on this route. Virgin Australia also offers other unique products such as Economy X featuring extra legroom and priority benefits.

“While the BrisbaneWellington and ChristchurchMelbourne routes will have a small reduction in frequency, we remain committed both

markets. Virgin Australia also remains the only international airline flying to and from Dunedin.

“We have had a strong presence in New Zealand since 2004, and we look forward to bringing more exciting initiatives to this market very soon,” Mr Sharp said.

Virgin Australia will operate a modern fleet of Boeing 737-800 aircraft on Sydney-Wellington and Melbourne-Queenstown, featuring: • Eight leather Business Class seats in a 2-3 configuration • Business class food and beverage menus designed by Luke Mangan • Virgin Australia entertainment streamed to your own devices • Amenity kits, featuring Hunter Lab products (exclusive to Virgin Australia) • Economy X – up to 40% more legroom with priority boarding and screening

Route

Flight Number Dep / Arr

Day of the week

Brisbane - Auckland

VA151

0610 / 1225

Mon

VA153

0930 / 1545

Mon, Tue, Wed, Thu, Fri, Sat, Sun

VA159

1840 / 0055

Mon, Tue, Wed, Thu, Fri, Sun

VA150

0700 / 0740

Mon, Tue, Wed, Thu, Fri, Sat, Sun

VA156

1800 / 1840

Mon, Tue, Wed, Thu, Fri, Sun

VA158

2135 / 2215

Fri

VA167

0930 / 1510

Mon, Tue, Wed, Thu, Fri, Sat, Sun

VA169

1855 / 0035

Mon, Tue, Wed, Thu, Fri, Sat, Sun

VA164

0630 / 0840

Mon, Tue, Wed, Thu, Fri, Sat, Sun

VA168

1600 / 1810

Mon, Tue, Wed, Thu, Fri, Sat, Sun

Melbourne - Queenstown

VA189

0945 / 1455

Mon, Wed, Fri

Queenstown - Melbourne

VA188

1545 / 1720

Mon, Wed, Fri

Sydney - Auckland

VA143

1000 / 1505

Mon, Tue, Wed, Thu, Fri, Sat, Sun

VA145

1545 / 2050

Mon, Tue, Wed, Thu, Fri

VA147

1830 / 2335

Mon, Tue, Wed, Thu, Fri, Sat, Sun

VA140

0730 / 0915

Mon, Tue, Wed, Thu, Fri, Sat, Sun

VA142

1315 / 1500

Mon, Tue, Wed, Thu, Fri

VA146

1600 / 1745

Mon, Tue, Wed, Thu, Fri, Sat, Sun

VA171

0745 / 1300

Sun

VA171

0930 / 1445

Mon, Tue, Thu, Fri

VA170

0700 / 0845

Mon, Tue, Thu, Fri

VA172

1345 / 1530

Sun

Auckland - Brisbane

Melbourne - Auckland

Auckland - Melbourne

Auckland - Sydney

Sydney - Wellington

Wellington - Sydney

Turbulence | May | 2018 | 25

Travel Information & Industry News NEW MEAL SERVICE BEING ROLLED OUT ON LUFTHANSA LONG-HAUL SERVICES

Anna as the main course.

For dessert, enjoy a classic Bavarian cream dessert with raspberry sauce.

From this May, Lufthansa Economy and Premium Economy passengers on selected long-haul flights will have the option of ordering one of seven delicious, multicourse meals à la carte for an extra charge. The meals will be served on stylish, fine china tableware. Depending on your tastes and preference, you can choose from different menus:

Cast your line and catch a special taste sensation – fresh green salad with balsamic dressing and pan-fried cod on Pommery mustard sauce, served with ginger cucumber and parsley potatoes. For dessert, enjoy semolina flummery with marinated strawberries.

Bavarian Brotzeit Enjoy Bavarian ‘Gemütlichkeit’ above the clouds with this hearty platter – veal meatballs, chicken liver terrine and ‘Pfefferbeißer’ smoked sausage served with ‘Obazda’, a cream cheese dip delicacy, ‘Vesperkäse’ (semi-hard cheese), gherkin, grapes, pretzel bun, bread roll and butter. As a delicious treat, spoil yourself with a Bavarian cream dessert with raspberry sauce.

Classic Cuisine Delight your sense of taste with this heavenly gourmet menu – orange and fennel salad with dill as a starter and grilled beef fillet steak with peppercorn jus, green beans and Pommes 26 | Turbulence | May | 2018

Catch of the Day

Mediterranean Delights Treat yourself to a threecourse meal of Mediterranean delicacies – fresh leaf salad with balsamic dressing, sautéed king prawns and artichokes on spaghetti in a tomato and basil sauce. For dessert, enjoy fine tiramisu Healthy Selection Healthy and vital – treat your body and soul to a colourful selection of fresh food. Start with a chickpea and matcha salad and then enjoy a spicy, red vegetable curry on quinoa.

A chia seed and mango mousse dessert provides the perfect finishing touch to our Healthy Selection menu.

Aroma of Asia Spoil your senses with a variety

of Asian aromas. Your culinary journey begins with glass noodle and cashew nut salad on a sesame and soy dressing, followed by Thai chicken curry, stir-fried vegetables and jasmine rice. For dessert, we will be serving mango and passion fruit ragout on exotic coconut crème Japanese Bento Box Make a culinary excursion to the ‘Land of the Rising Sun’ and enjoy traditional Japanese cuisine. We serve you a salad of soba noodles, miso and edamame along with a selection of sushi specialties including maki and nigiri with Japanese eel, nigiri with yellowfin mackerel and king prawn, California Rolls with tuna and kami boo surimi and salmon sushi with pickled ginger and wasabi. ***NOTE*** • will only be offered on intercontinental flights* from Frankfurt and Munich • will be served instead of the standard first meal • cost between 19 and 33 euros • can be booked up to 24 hours before departure at the following link lufthansa.com/

au/en/a-la-carte

SINGAPORE AIRLINES NEWS

QANTAS NEWS

Singapore Airlines set to resume non-stop flights to New York & Los Angeles

Increased security requirements for travel to the USA

Singapore Airlines will resume direct flights to New York and Los Angeles from the end of this year, with another North American destination tipped to appear on the non-stop map in early 2019. The move will also mean that Singapore Airlines will be flying three versions of the Airbus A350: its original ‘standard’ three-class edition, the two-class ultra-long-range version being used for Los Angeles and New York, and a regional A350 variant fitted with all-new regional business class seat and economy, but without premium economy, tipped to be utilised on intra-Asia routes.

Following the introduction of increased security requirements by the United States Transportation Security Administration late last year, airlines have gradually implemented new measures that apply to all travellers to the US.

Singapore Airlines receives new Boeing 787-10 The first Boeing 787-10 has been delivered to Singapore Airlines.

The newest and largest member of the Dreamliner family has a longer fuselage and can carry up to 40 more passengers than the smaller versions. The new Dreamliner will make its debut in May, with routes from Singapore to Osaka and Perth.

All customers with upcoming flights to the United States should note that increased security requirements will apply at the airport and may include additional screening at the departure gate.

• If travel commences at Brisbane, Melbourne or Sydney International Airports, these additional requirements will take place in the check-in zone, where possible.

• Customers connecting to USA flights in Brisbane: proceed directly to the Transfer Desk located between Gates 79 and 80.

• Customers connecting to USA flights in Melbourne: proceed directly to the Service Desk at your flight’s departure gate.

• Customers connecting to USA flights in Sydney:

o if arriving into Sydney Domestic Airport, proceed directly to the Transfer Lounge at Gate 15. o if arriving into Sydney International Airport, proceed directly to your flight’s departure gate.

International network updates for the USA and Asia Qantas is making a number of adjustments across its international network in response to demand and to better utilise its fleet. These include adding capacity to Los Angeles with all flights being operated with A380s and 787-9 Dreamliner’s, and extra services to Osaka and Manila, along with other changes for select US and Asia routes.

The adjustments to our international network are part of our strategy of making the best use of our fleet and matching demand by having the right aircraft on the right route at the right time.

We’re already seeing strong demand for the end of year holiday period on our services to Los Angeles and Osaka, so it’s expected the extra capacity will be well received.

Turbulence | May | 2018 | 27

Travel Information & Industry News UNITED STATES From 3 December 2018, Qantas’ last remaining Boeing 747 services operating into Los Angeles will be replaced by a combination of Airbus A380 and Boeing 787-9 Dreamliner aircraft.

Other changes to Qantas’ services to the US: • From 4 December, the Tuesday Sydney-Los Angeles 747 service (QF11/12) will be replaced with an A380, providing daily A380 services to Los Angeles from both Sydney and Melbourne; • The seasonal twice-weekly Sydney-Los Angeles service (QF17/18) will be operated by an A380 during the December-January peak; • Capacity on the SydneyHonolulu service (QF3/4) will be increased during the holiday peak, from 7 December until Easter, by more than 300 seats each week. The Airbus A330-300 aircraft that normally operates on this route will be upgauged to a 747, offering customers the additional choice of Premium Economy on the popular holiday route; • From 17 December ongoing, an additional Sydney-San Francisco service (QF73/74) 28 | Turbulence | May | 2018

on a 747 will be added, giving customers the choice of a daily flight between the two cities; • From 4 February 2019 ongoing, the Sydney-Dallas/ Fort Worth service (QF7/8) will be reduced to six times per week on an A380; • As previously announced, from 1 September 2018: o The 787-9 Dreamliner will operate the daily Brisbane-Los AngelesNew York City (JFK) replacing the 747 aircraft; o The 787-9 Dreamliner will operate Melbourne-San Francisco four times a week.

ASIA Qantas will adjust capacity in Asia later this year to better match demand by:

• From 28 October reducing its Sydney-Beijing service (QF107/108) to five times per week, removing flights on lower demand days of Tuesday and Thursday.

Qantas relocating to Terminal 8 JFK On 3 April 2018 Qantas relocated from Terminal 7 to Terminal 8 at New York’s JFK, and now shares a terminal with partner American Airlines.

The new terminal will gain Qantas customers access to a new range of food and retail outlets. Eligible customers will also have access to American Airlines’ lounges within the terminal.

The Admirals Club lounges are available for Qantas Club members, while Business customers can enjoy the newly renovated Flagship Lounge.

• Offering an additional A330 service between Sydney and Osaka (QF33/34) from 7 December 2018, increasing the service which began in December last year, to four times per week;

American Airlines’ lounges are also available to eligible Qantas Frequent Flyers and oneworld members.

• From 28 October, adding a Tuesday A330 service between Sydney and Manila (QF19/20), giving customers the choice of a daily flight between the two cities;

Qantas has partnered up with Sydney Airport’s T1 International Terminal to launch more self-service check-in and baggage drop facilities, similar to those already used at

Qantas automates Check-in at SYD International

Sydney’s T3. With the kiosks now open, passengers will be able to collect their boarding pass and go directly to the security gates through to the lounges.

Qantas new Perth Airport T3 int’l terminal With the launch of the non-stop Perth – London service in March, Qantas has opened its upgraded T3 international terminal at Perth Airport.

The non-stop service, as well as Singapore and Auckland services will run from the new international wing with the rest of the terminal being domestic.

Expanded codeshare with Alaska Airlines Qantas is providing its Frequent Flyers with greater opportunity to earn and redeem points on more flights across the US by expanding the number of city pairs it codeshares with Alaska Airlines from 25 to 52.

From 20 May 2018, Qantas will add its code to 27 city pairs operated by Alaska Airlines from hub cities Los Angeles and San Francisco, offering customers increased connectivity between Australia and North and Central American destinations such as New Jersey, Boston, Chicago, Washington and Mexico.

These new codeshare services connect to Qantas’ existing Sydney-San Francisco service and new Melbourne-San Francisco service, which starts on 1 September 2018, as well as Qantas’ daily direct flights to Los Angeles from Sydney, Melbourne and Brisbane.

Durham, Austin, Salt Lake City, San Diego, San Jose Del Cabo, Washington Dulles, Washington Reagan.

• Honolulu – Oakland, San Diego, San Jose.

The new flights are in addition to Qantas’ existing codeshare arrangements on 25 Alaska Airlines services and follows the full integration of the Virgin America network into the Alaska Airlines network, which will be completed on 25 April 2018.

In addition to being able to earn and redeem points on more Alaska Airlines services, eligible Qantas customers will also be able to access Alaska’s lounge network in available cities.

The full list of new codeshare routes are as follows: • Los Angeles – Newark, Las Vegas.

• San Francisco – Baltimore, Boston, Chicago, Fort Lauderdale, Honolulu, Indianapolis, Kahului, Kona, Las Vegas, Nashville, Newark, New Orleans, Orlando, Philadelphia, Puerto Vallarta, Raleigh-

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