Home, business, classroom or racetrack — Lawton and Nancy Hayes, and ServiceMaster of Charleston, are disaster ready
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awton Hayes and his staff at ServiceMaster of Charleston work with people at some of the worst moments in their lives — after fire has burned a home or water has flooded a business or even after a hurricane has destroyed a neighborhood. For over 22 years, Hayes and the staff of ServiceMaster of Charleston have brought expertise and hope to those distraught families and business owners after a disaster. Hayes, President of ServiceMaster of Charleston, does more than direct staff, technicians and project managers through the property recovery process of hundreds of large and small disasters each year. He is an active participant and supporter of local charities and is a Continuing Education instructor for the insurance industry. “The classes are fun,” Hayes said, speaking about the 25-30 Continuing Education classes he teaches every year to insurance agents and adjustors. “We suit ’em up. We create water and fire damages in the warehouse, and they actually have to do the work we do. It’s a very hands-on education.” With a 1,000-square-foot training center inside their 22,000-square-foot headquarters, Hayes and his team have taught more than 150 classes and trained nearly 3,000 attendees over six years. ServiceMaster is the official sponsor of the yellow caution flag — now known as the ServiceMaster Clean Caution Period — during ISC and SMI race events. These tracks feature the 55 Sprint Cup and Nationwide racing events. “For the next five years, the ServiceMaster Clean yellow trucks will clean up the track after a problem, just like we have been cleaning homes and businesses for years,” Hayes said. ServiceMaster of Charleston recently commissioned the 866RECOVER mobile command center called the “Clean Machine.” The bright yellow 53-foot-long “Clean Machine” is totally self contained and comes complete with sleeping quarters for 24 people. It has 18 satellite driven phone/computer workstations and Internet connections. “If we lose power and phone service at my
building after a disaster,” Hayes said, “we roll it into the parking lot, and we’re on the phone serving customers within three hours.” The Clean Machine was part of the third-annual Tri-County Fireman’s Appreciation Night sponsored by ServiceMaster of Charleston at a RiverDogs baseball game in June. Lastly, Hayes is proud of his staff. They are trained and ready to help people get their lives and businesses back to normal as quickly as possible. “We have 34 employees with a total of 295 years of experience and 82 industry certifications,” Hayes said. His team also values community involvement, donating their time and money to worthwhile charities and causes. “Giving back is what’s important.”
Restoring Peace of Mind
AT A GLANCE Top Local Executive: Address:
Lawton Hayes 3228 Industry Drive North Charleston, SC 29418
Phone:
843-760-0404
Fax:
843-760-0559
E-mail: Web Site:
18 2009 Pr ofiles in Business | Special Advertising Supplement
nhayes@weclean.net www.smcharleston.com