Conference Crisis Communication Success During Crisis: Recognising Opportunities to Build Trust 10/11 November 2011 Milan
New Interactive Formats
www.crisis-communication.net
Workshops
Discussions
4 Litigation PR: A discussion on best practice
1 Ecouraging Employee Loyalty and Gaining Trust During Crisis
1 After the Crisis is Before the Crisis
5 After the Storm: Reputation restoration in financial crisis
2 Accuracy over Speed: Communicating about complex incidents
6 Success Through Community Engagement: How the Bank of Valletta survived
3 Your Move: Tools for an effective first response
Case Studies 1 Developing Measurement & Tracking Tools for Crisis Preparation 2 Out of Left Field: How a chicken breast and the Vatican helped define eBay’s communication strategies 3 A Crisis Or A Second Chance? The Icelandic ash cloud as opportunity
Dinner Speech 1 Through the Fire