16th February 2013 361
Dear Margaret
Dear Margaret
Whilst I do not wish to alarm anyone, I want to warn readers of a scam currently targeting the area.
We have knowledge of two incidents where elderly individuals have been targeted by phone, by a call centre in which the caller states that they have reason to believe that there is a problem with their internet or email service. The caller then states that their "firm" can fix the problem on their computer for a fee and asks for bank details and their internet access codes.
These people are convincing and very persistent. As many people, especially of an older age group, are not always confident with new technology this request can seem compelling; especially when they are in their own home and feeling safe and off guard.
It is extremely unlikely that any reputable email/ internet service provider would ever cold call a customer in this way and clearly if you had a problem with your email or Internet service it would be more likely that you would bring it to your service provider's attention than the other way around.
If this happens we would strongly suggest that you put the phone down, without giving any details then refer the matter to Norfolk Police. If you have given details and have been targeted in this way then I would suggest that you contact Norfolk Police for advice as to what to do next. J Glen
More letters on page 28 NEW COMPETITION INSIDE THIS ISSUE!
It remains ironic how our MPs in Westminster are quick to support cuts, but when services are at risk in their backyard they are quick to show their concern, like they live two separate lifestyles. The latest story is the government cuts threatening the Norfolk Green Coasthopper which has been at risk after a fall in funding which led to a visit from Transport Minister Norman Baker who posed gleefully on a bus with our local MP. While I am pleased this route has been given the recognition it deserves, the ministers should also have visited nearby towns and villages in north Norfolk where there are many rural bus routes that have been axed. The results are leaving our elderly isolated, and workers having to source other modes of transport to carry on in employment.
These cuts across the county will continue to hit our rural areas the hardest and threaten the lifeblood of many of our most thriving tourist hotspots. Jono Read Holt
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