about integrated healthcare
Commemorations and celebrations Ceremonies across the Trust highlight hope, dedication and achievement â€“ see inside Top left: Dr Margaret Oates MBE Middle: Recovery Education Centre launched Top right: Chris Colley and Mike Cooke in The Colley Tunnels Bottom: Family Intervention Coordinators Jacquie Cullen, Andrea Emmens and Jo Daukintis (Photo taken by Darren Ward, Involvement Volunteer Photographer)
ColleytunnelS new developmentS at highbury mother and baby unit truSt in top 20% truSt pride
FROM THE BOARD What a busy, exciting and joyful time we have been experiencing recently. As you will see reported in this edition of Positive, there have been numerous great events taking place to recognise and celebrate the hard work, dedication and success of many staff, service users and carers whilst looking to a great future ahead. I have been privileged to attend many of these celebrations. The completion of Phase 3 of the Highbury Hospital developments offers a better environment for those people using the services at the Hospital. Over the past month there has been a strong focus on Recovery with an event to showcase the fantastic work taking place across the Trust as a national Recovery demonstration site. We also had the official opening of the Recovery Education Centre; a tremendous facility which can really help people moving forward on their Recovery journey. A facility at Rampton Hospital offering patients in the Womenâ€™s Service the opportunity to be involved in horticulture is proving to be a really meaningful and positive part of their lives.
BME healthy and safer community conference Inqlabi Development Aid, a charitable organisation working for deprived and disadvantaged communities, organised a conference on 15 June at the Vine Community Centre in Nottingham. The conference provided an opportunity for 80 delegates to learn about mental health and community safety for vulnerable people, elders and people dealing with dementia. the event was chaired by abdul Khan, Community development worker, and addressed by Councillor mohammed Saghir rajpoot and Councillor mohammed ibrahim (former lord mayor of nottingham City Council). eric adjaidoo, Clinical nurse Specialist, spoke about the relationship between
The naming of the mother and baby unit after Margaret Oates was a delightful event and truly deserved. Anyone who knows Margaret will know what a great character she is and the important difference she has made to so many peopleâ€™s lives. I am really looking forward to our AGM at the end of this month; always a great event to take stock and look back at what has been achieved. Also, October sees the annual Mental Health Awareness Weeks, full of great events and activities to raise awareness and fight stigma. Finally, I urge all public members to use your vote in the forthcoming bielection to appoint three new Governor Members to our Membersâ€™ Council.
Professor Mike Cooke CBE, Chief Executive 2
Main: Abdul Khan, Community Development Worker Inset: Katja Milner, Chaplaincy
mental and physical health; Katja milner, Chaplaincy, spoke on spirituality; guninder nagi, advisor from notts Fire and rescue, discussed fire safety issues for vulnerable people with mental health problems such as depression, anxiety and dementia. all the speakers challenged mental health stigma and promoted the importance of raising awareness to access early intervention from services. a bme carer spoke about services provided at highbury hospital and of his recent experience when his son was admitted to hospital in a crisis. the event was very successful with delegates evaluating it as having an exceptional impact on their awareness. they felt that such events help to raise the profile of mental health in their bme communities. the event was also covered by pakistani international newspapers.
Main: Andy Peet with David Cameron at the Prime Minister’s reception. Below: Andy Peet poses outside 10 Downing Street.
Let’s Talk About It goes to Number 10 Andy Peet, Therapeutic Skills Tutor/Non-Medical Prescriber, was shortlisted in the Nursing Standard Nurse Awards 2011. Delighted with the nomination, Andy attended the awards dinner earlier this year in London and then went on to be invited to the Prime Minister’s reception at Number 10 Downing Street. Andy had been shortlisted for the Child Health Award for his work on the ‘Let’s Talk About It’ project involving going into secondary schools to raise awareness of emotional health and wellbeing as well as exploring the stigma of mental health. Andy was named runner up in the awards but was thrilled that the work had been recognised nationally and that he got the chance to meet the Prime Minister and speak directly to him about the project. He said: “It was great to be recognised, but the most important aspect of this work is that it continues to be taken into schools raising awareness and supporting teachers to explore mental health.” The Let’s Talk About It project has been developed in partnership with The Institute of Mental Health and Samanya Theatre Company. It includes a theatre performance, free information and handouts for students and a twilight session delivered to teachers to help support further work exploring mental health in the classroom. So far the project has been delivered to over 2,890 students and 150 teaching staff. For further information on the ‘Let’s Talk About It’ project contact firstname.lastname@example.org.
Positive September 2011
Learning disability project shortlisted for national award
School admission now online The deadlines for school admission applications are fast approaching and parents and carers with schoolage children are advised to apply in plenty of time. the deadline for applying for a secondary school place is 31 october 2011 and for an infant/junior or primary school place is 15 January 2012. more and more families are taking advantage of the quick, safe and secure online application process. Simply visit www.nottinghamcity.gov.uk/schooladmissions and follow the simple step by step instructions. you will receive a decision on your application by email on the offer date so no more waiting for the postman. help with the process is available on the website or by calling 0115 841 5568. For those without internet access at home, some local schools are offering computer access to parents, or visit your nearest library or Children’s Centre where you should be able to complete your application online. please note that any applications received after the closing date will not be considered in the first round and your child may not be offered a place at your preferred school. to find out more about applying for a school place in nottingham, or if you need help with the process, visit www.nottinghamcity.gov.uk/schooladmissions or call 0115 841 5568.
A learning disability project led jointly by Nottinghamshire Healthcare and Sherwood Forest Hospitals has got through to the finals of the NHS Innovation Awards and Showcase 2011. Project leaders Gemma Del Toro, Learning Disability Health Facilitator, Nottinghamshire Healthcare and Claire Henley, Learning Disability Nurse Specialist, Sherwood Forest Hospitals, have been invited to attend the awards ceremony on 22 September where the winners will be announced and presented with a £2,000 prize. The project, ‘Improving end of life care for people with learning disabilities’, addresses the national end of life care target for people with a learning disability. The work has a local focus across Nottinghamshire and has been achieved by working with colleagues across palliative care, primary care and secondary care and people with learning disabilities. The project involved developing an end of life pathway for people with learning disabilities using the Nottinghamshire pathway for all diagnoses. The pathway is an electronic version with links to the mainstream pathway and to all identified tools, service directories and documents relating to learning disabilities. The project team has produced a number of resources to support the pathway including a DVD about receiving bad news to raise awareness of how to support someone with a learning disability. The project aims to improve support for mainstream professionals supporting an individual with a learning disability during end of life care; decrease emergency admissions to hospital by planning support and care at an earlier stage; improve communication across service boundaries and joint working; support residential staff to provide care to an individual with a learning disability during end of life, thereby reducing inappropriate use of health services. The project has already received excellent feedback with comments including: “I am now able to help much more and know where to get support”; “it has given me more confidence in dealing with end of life issues”. For more information about the project contact Gemma Del Toro on 01623 651261 or email email@example.com.
l-r l-rTrust TrustChair ChairProfessor ProfessorDean Dean Fathers, Fathers, SimonGraham Smith, Graham Simon Smith, Allen MP, Chief Allen MP, Chief Executive Executive Professor Mike Cooke CBE Professor Mike Cooke CBE
New developments at Highbury Hospital officially opened
he Trust was delighted to welcome Graham Allen MP to open the third phase of redevelopments at Highbury Hospital on 26 July. Phase three of the project to redevelop the site in Bulwell began in April 2008 and provides brand new, purpose built facilities for people using its services. This includes two fully refurbished adult mental health wards, one male and one female, each with 16 single ensuite bedrooms and access to day spaces and gardens. New clinic and consultation rooms, team offices and conference facilities have also been created as part of the development, which was completed in April 2011.
older people’s ward and phase two, which started in 2008, created two new adult mental health wards, a new therapy area and intensive care unit.
“We were delighted to welcome Graham Allen MP to officially open the final phase of developments on the Highbury Hospital site.
Simon Smith, Executive Director of Local Services said: “The overall project has resulted in modern, purpose built facilities for our patients, with significant improvements in the care environment and privacy and dignity for people accessing services.
“A huge amount of cooperation was required from all involved to make this project a success. We have already seen the benefits of these new and improved facilities, which are helping teams to deliver the highest standards of care to people who use our services.”
Guests at the formal opening event were able to see the new developments, find out more about current initiatives and celebrate and recognise the hard work and dedication of staff, service users, carers and stakeholders involved in the project. Phase one of the project, which began in 2004, created a new
Positive September 2011
Trust is in top 20% in the country The Trust has been named as one of the top mental health trusts in the country, based on the views of people who use its services. The Trust’s results placed it in the top 20% of similar trusts in the country. 82% of service users rated the care they received as excellent, very good or good, 9% rated it as fair, 6% as poor and 2% as very poor. The Trust achieved the highest score in the country in two areas: for telling people about the side effects of medication and people finding talking therapies helpful. The Trust was also in the top 20% of trusts for 11 other areas, including information about and the purpose of medication, help with achieving goals and receiving good overall care. The Mental Health Community Survey 2011 is part of a series of annual surveys required by the Care Quality Commission for all NHS mental health trusts in England. The survey is based on a large sample of service users who were seen in the period 1 July 2010 to 30 September 2010. Mike Cooke, Chief Executive, said: “We are very pleased with the results of this year’s survey, especially the 82% of our service users who feel that the service they receive is excellent, very good or good. We now need to address any areas where service user experience is not so consistent to ensure that quality is promoted across every service. These areas are Care Planning and Day to Day Living – areas that have an enormous impact on everyone in contact with our services. Thank you to our staff for all their hard work and for placing our service users at the heart of everything we do. I look forward to continued improvement in the coming year.”
Patients inspired by Rampton visitor Women at Rampton attended an event to support the ongoing recovery work in the Women’s High Secure Healthcare Service. Ex-service user Debbie Lampshire visited to present her experiences of mental health services and her own recovery journey. Debbie spent the morning with the women patients in the recreation hall and in the afternoon gave a presentation for staff in the Mike Harris Centre. The event was facilitated by Therapies and Education colleagues with support on the day from Women’s Services. “Debbie is extremely inspiring and we were privileged to welcome her to the hospital,” said Rachel O’Sullivan, Meaningful Day Programme Manager. “A number of patients wrote about the event and it is clear that Debbie time with us really impacted on their own motivation for recovery.” Three of the patients’ articles are reproduced here: A special visitor the women’s service at rampton was offered the rare treat of a visitor from the other side of the world on 21 June. her name was debbie lampshire and she spoke candidly about her journey through mental illness and how, although she was still having problems, she had learnt to “live with her worries”. She told us how new Zealand was ahead of britain in that they’d closed down all their large mental institutions, but in other ways they were a bit behind us. occupational therapists had only been introduced comparatively recently. She’d been subjected to the legal stigma and misunderstandings of having mental illness but she’d overcome them after spending 18 years institutionalised in
new Zealand. Some women spent some private moments talking to debra after her presentation, and said how moved they were by her honesty and bravery. we hope other speakers from the outside world will be invited to speak to us. they would help us to ‘connect’ to a world most of us will one day go back to, hopefully! Brave visitor I think she was very brave to stand up in front of everyone and talk about her illness. I could relate to her, coz I go through the same. I can now see a future after Rampton whereas before I didn’t. Recovery by Debbie Lampshire i found the recovery talk given by debbie very interesting, well presented after a few hitches, very easy to listen to and follow and also relevant with many moments of emotional heartfelt sympathy. nowadays institutions are run fundamentally better for patients and staff than they were in debbie’s recovery, they are not as severe, but feelings of the kind of treatment undergone by her are haunting and she let us in on her experiences (what a brave woman). i could especially relate to the symbolic meaning given to the old truck and how she looked upon it as her life – wrecked, used, cast aside and being dismantled then renewed, restored, mended and cared for. the talk was really very good, well done! Debbie delivering her presentation at Rampton
Mother and Baby Unit named On 22 July staff, service users, as well as friends and family of Margaret Oates gathered together to witness the Perinatal Psychiatric Inpatient Unit being officially named in her honour. the unit, which is based at the Queen’s medical Centre (QmC) has been named the margaret oates mother and baby unit nottingham in recognition of the fact that margaret developed the service. dr margaret oates obe initially set up the mother and baby unit at mapperley hospital in 1974. it was relocated to the QmC in 1984 and is now in its third premises. margaret developed and led the nottinghamshire perinatal mental health Service including the mother and baby unit and Community and maternity liaison Service from 1978 to 2008 and was responsible for developing the first perinatal Cpn Service in the uK. Currently margaret works as a Consultant perinatal psychiatrist for nottinghamshire healthcare and is a director of the nhS east midlands perinatal mental health Clinical network. She is also a Central psychiatric assessor for Confidential enquiries into maternal deaths (CmaCe)
and Clinical lead for the royal College of psychiatrists Quality Care network for perinatal psychiatry. margaret advises nationally and internationally on service provision and is currently working with the Specialised Commissioning group to develop an east midlands wide perinatal mental health Service. Commenting on the naming, margaret said: “i am honoured and touched, not least because i know that the idea of naming the unit came from the nursing staff. it is their skilled care that makes the unit so special and valued and will ensure its continuing success in years to come.” the mother and baby unit cares for women with serious mental illness in late pregnancy and the postpartum year, helping them to care for their babies whilst receiving the care and attention needed for their mental health. the service aims to ensure that all women from nottinghamshire who require admission to a psychiatric unit following delivery are admitted to the unit unless there are specific personal circumstances.
the unit provides physical and psychological care and admits on average 40 - 50 mothers and their infants per year. the philosophy of the unit is to provide rapid and effective care for the maternal mental illness whilst promoting the mother/infant relationship and safeguarding the infant. Judy gardiner, ward manager said: “the naming of the unit officially recognises the hard work and commitment of margaret over the years. without her dedication many women and babies may not have received the specialist care they needed at such a vulnerable time of their lives.” Speaking at the ceremony, Chief executive mike Cooke commented on margaret’s hard work and dedication, but also the fact that she is regarded so fondly by so many. he said: “what a wonderful person, wonderful unit and great event.”
Positive September 2011
Recovery talk at Highbury conference
The ‘Recovery Demonstration Site’ day looked at various initiatives across the Trust supporting people with mental health challenges on their journey to recovery. It also included an overview of the Trust’s commitment to Recovery, how its Recovery Strategy has been embedded in services, the innovative peer support workers, and how the Trust is keeping people involved in all that it does.
Recovery was in focus once again at a conference held at Highbury Hospital on 25 July.
Attendees were able to see presentations about the various initiatives, view displays and speak to staff and volunteers on hand to answer questions about Recovery.
Recovery Education Centre launched
The Trust welcomed Dr Rachel Perkins to officially open its Recovery Education Centre at a special event on 27 July. the centre, which opened its doors to students in may, provides a range of courses to help people with experience of mental health challenges develop their skills and identify their goals and to support them to access opportunities. all the courses provided at the centre are designed to contribute towards wellbeing and recovery, complementing services already offered by the trust. they are open to and delivered by adults who have both personal and professional experience of mental health challenges. the courses Rachel Perkins, Julie Repper and Paul are also open Periton, ASRA Board to family Member of Leicester Housing Association, members and with the Corinna friends. Rothwell artwork.
Jo Horsley talks about Recovery work in the County
dr rachel perkins obe, a member of the Supporting recovery through organisational Change project team, joined mike Cooke, trust Chief executive, and dr Julie repper, Centre director, at the event to mark the official launch and recognise the excellent work achieved and the dedication and hard work of all involved. dr perkins marked the official opening by unveiling a piece of artwork created by local artist Corrina rothwell. guests were also able to find out more about the centre, view the premises, talk to staff and pick up information about the centre’s student union and forthcoming courses. dr Julie repper, trust recovery lead, said: “we are delighted that rachel was able to join us to launch this fantastic centre. all of the courses have a strong recovery focus and are intended to inspire hope and help people to take control of their lives. we are already seeing the benefits of the centre and how it is making a difference to people’s lives, supporting them on their journey towards recovery.” the centre is based at 702 mansfield road, Sherwood, nottingham. to find out more about the centre and the courses available contact 0115 962 5866.
Refurbished hall for Rampton patients Staff and patients at Rampton Hospital are benefiting from a refurbished recreation hall. The room underwent a month’s repainting and floor resurfacing work and now has a floor that is suitable for more active leisure pursuits. The hall also has a badminton court marked out at one end. Chief Executive Mike Cooke re-opened the hall at an event on 17 June. He was joined by and met with patients who were trying out the new facilities
Hepatitis in spotlight for Doncaster prisoners
as part of the Diabetes Awareness Week activities which took place at the Hospital. Patients had designed a special poster in the hall welcoming
Mike and featuring their thoughts on the refurbishment. Comments included “spiffing” and “it all looks colour coordinated and dapper”.
Staff and service users at hmp and yoi doncaster worked together to promote world hepatitis day on 28 July.
blocks, while a service user member promoted the day at the gym and staff promoted on the wings.
the Substance interventions team (Sit) worked together with the service user group, a peer-led group of prisoners to raise awareness of the disease. the prisoners put hepatitis information up on noticeboards and stood outside each house block giving information to prisoners leaving or entering the house
the leaflets contained information about hepatitis and a prize competition. they also listed the drop-in times for prisoners to attend healthcare for their hepatitis vaccinations.
A prison colleague wearing her World Hepatitis Day T-shirt gives a prisoner a hepatitis vaccination
prison director mr biggin kindly donated t-shirts that the service user group designed and both they and Sit members wore to promote the day. the t-shirts featured information on world hepatitis day in various languages to promote awareness to all. this was the first time the prison had promoted the day and Jill boyce, Carat manager, was pleased with the results. “this was a very positive and successful day which definitely raised awareness around hepatitis and as a result we carried out 97 vaccinations. the day also highlighted the need for better integration between the Carat team and healthcare to ensure an easier pathway for prisoners to gain hepatitis vaccinations. to address this we’ve created and implemented a new referral process and form for future use.”
Positive September 2011
Polytunnels prove fruitful at Rampton Hospital
Top: l-r Louise Bussell, Senior Nurse/Modern Matron, Chris Colley, Mike Cooke, Adele Bryan, Clinical Nurse Manager Below: Mike plants the commemorative tree
On 4 August patients and staff from the Womenâ€™s Service at Rampton Hospital gathered to mark the official opening of the Colley Tunnels; a set of polytunnels for growing fruit and vegetables. Chief Executive Professor Mike Cooke marked the occasion by planting a commemorative tree in the garden area. The event was excellent; well received and enjoyed by the patients. The tunnels are named after Team Leader Chris Colley who has a keen interest in gardening and is responsible for coming up with the idea and initiating the project. On a visit to the Service last year, Mike Cooke and Associate Director of Forensic Services, Ian Tennant met Chris who was asked by Mike about any ideas to motivate the patients and get them involved in something that could provide them with a feeling of achievement. This was when Chris suggested the polytunnels. The Colley Tunnels are part of a wider horticulture project which has been funded by Mike, the serviceâ€™s General Manager Richard Phipps and Dean Howells Associate Director of Nursing. Head of Security Lee Brammer has also contributed a bird table that the patients said they would like. The project is now established and the patients are growing several kinds of fruit and vegetables in the tunnels and each ward has its own raised beds for patients to grow anything else they choose. The patients see the garden project as something then can get involved in and see the end result. All patients in the service have the opportunity to be involved and are able to eat their own produce. The project is proving a great success and continues to grow; all involved are currently awaiting the delivery of six chickens!
Main: Patient Opinion in action. Helen McNallen of the Depression Can Be Fun website with Simon Wildgust, Patient Opinion, generating postings via iPad for the Patient Opinion site. Inset: Lisa Richardson, Activity Coordinator, and Nigel Groves of The Involvement Centre
Trust launches mindfulness therapy training The Trust is launching a new initiative to train clinical staff in the use of mindfulness-based cognitive therapy (MBCT), an exciting new approach to treating common psychiatric disorders that combines principles of meditation and cognitive therapy.
Bassetlaw celebrates mental health services A summer celebration of services day took place at Bassetlaw hospital to promote mental health services in the local area. Lisa Richardson, Ward B2 Therapeutic Activities Coordinator, organised the day as an opportunity for professionals, service users and carers to engage with a diverse range of accessible services covering areas such as smoking cessation, careers, women, children, outreach, community living, wellbeing, domestic violence and many more. The day promoted social inclusion and recovery and provided education, support and information about the services available locally. Many of the Ward B2 staff supported the day by running stalls and providing home baked cakes and goodies. Patient Opinion was also present at the event and some visitors posted comments on the site: “It’s a busy, vibrant atmosphere with a multitude of services coming together promoting what they do or are a part of. It’s wonderful to see so many service users, carers and health professionals engaging with each other.”
“I’m here to promote Bassetlaw Carers’ Support Group. It’s great to see services coming together in the north of the county.” “Here promoting the new peer support worker service and how peer support can contribute to the Trust’s recovery vision and strategy. Happy to spread the word within Bassetlaw.” “Today’s event has enabled us to gain knowledge on services within the Nottinghamshire area which may not have been accessed otherwise. It’s been a good opportunity for patients, service users, staff and the public to access information and network. Overall a brilliant day for all involved!” “What a great bunch of staff. At least a dozen varieties of cakes, free with a free cuppa. All baked by staff.” “They’re showing information and the good work and changes which are happening around Nottinghamshire Healthcare.” “There was just too much interesting stuff to see and brilliant interesting people to meet and talk to. I never did get to the cake!”
MBCT combines meditation and cognitive therapy to teach people new ways of managing emotional distress. It is increasingly used to help people overcome common problems presenting to secondary care mental health services and is recommended by national guidelines for the management of depression. The initiative is being supported by NICE uplift monies and will begin with an introductory day on Wednesday 12 October at Colwick Hall for any clinicians working within the Trust who want to find out more about MBCT. “This is an opportunity that will be personally rewarding for staff and will help Local Services to deliver this effective therapy more widely to patients,” explains Neil Nixon, Consultant Psychiatrist and CLAHRC Diffusion Fellow. “Although the initial priorities of this initiative are to improve the management of people of 18 years or over suffering from clinical depression, we hope that ultimately MBCT will be used more widely within secondary services.” Further structured training may be available early next year for those who attend the event and would like to learn more about MBCT. This further training will then lead to ongoing supervised clinical practice using MBCT within secondary care services within the Trust. To register for the workshop please contact firstname.lastname@example.org. uk. If you have any questions about the workshop content please contact email@example.com.
Positive September 2011
Main: Trust staff, members of the LGBT forum and Involvement volunteers at Nottinghamshire Pride. Inset: Bert Roex, Psychological Wellbeing Practitioner and Sara Line, IPT Therapist, both from Let’s Talk Wellbeing manning the Trust stall
Trust Pride shines through It wasn’t just the sun that was shining on 30 July as Trust staff, Governor Members and Involvement took part in Nottinghamshire Pride, Nottinghamshire’s annual Lesbian, Gay, Bisexual and Trans (LGBT) celebration.
members of the trust’s lgbt Forum and the involvement team marched from the market Square to the Forest recreation ground, where the day’s festivities took place. they were met by trust Chair dean Fathers. bert roex from let’s talk wellbeing and Sarah Fairbank, Clinical psychologist, represented the trust in Speaker’s Corner, answering health and wellbeing questions. the trust’s stall was busy throughout the day with clinicians from let’s talk wellbeing giving out self help booklets and offering advice. as well as promoting the trust’s work and available involvement opportunities, involvement and lgbt Forum members raised awareness and promoted the anti-stigma message. more than 100 new members were recruited to the trust during the day, taking the total public membership to more than 8,100. this actively helps towards ensuring that the trust’s work is informed by a diverse and representative section of the
communities we serve, meaning greater and fairer opportunities to influence and develop services. the group also carried out some confidential research to gauge a sample of mental health needs from those attending pride. the results will be collated and made available through the Sexual orientation Steering group. at the Forest site a huge array of stalls were on display, representing organisations including other nhS trusts, councils, healthy gay nottingham, the lesbian and gay Switchboard and the emergency services as well as crafts, jewellery, tombola and food. performers were also on hand to entertain the crowds of thousands and celebrate the diversity of the lgbt community. rachel phillips, Chair of the lgbt Forum, said: “it was wonderful to be able to take part in such a joyous day and to have the support from all of our straight allies in the trust. nottinghamshire healthcare really can say that we are proud to support our diverse communities!”
Sarah Illingworth with two of her trophi es
Rampton colleague fights to the top One of Nottinghamshire’s premier martial artists is celebrating a double World Championship triumph after recent exploits in America. 24-year-old Sarah Illingworth works in Rampton Hospital’s Women’s Services as a Nursing Assistant and is a 2nd Dan Black Belt. She was part of the British Karate and Kickboxing Association’s (BKKA) squad that undertook a twoweek tour to the USA.
US Open saw Sarah gain four more additions to her trophy cabinet, with yet another world title, this time the successful defence of her Continuous Fighting World Championship. Spurred on by the motivational words of her coach, Sarah took on all comers in a gruelling afternoon ‘at the office’.
As well as performing demonstrations in New York, Nevada, Arizona, California, Tennessee and Florida and training in Death Valley’s Badwater Basin (the hottest place on Earth), Sarah won eight awards in two of the world’s biggest martial arts events. The IMAC World Championships in Las Vegas saw Sarah return with four trophies, including World Points Fighting Champion, while the ISKA
In an action-packed fortnight Sarah also found time to achieve another goal of becoming an international judge and was promoted to BKKA Team Captain. Now it’s back to reality for Sarah and her team with tournaments in Grimsby, Birmingham and Richmond for this year, before flying out to Texas in March for the Lone Star Open and hopefully heading back to defend her titles in Orlando and Las Vegas in July 2012.
Trust achieves Gold Standard The Trust is celebrating after being awarded Gold Standard for its carbon reduction measures by the Carbon Saver Scheme.
the progress of organisations in reducing their carbon emissions. the trust achieved ‘very good’ or ‘good’ in 9 out of the 11 areas assessed, which included policy, governance, reporting, targets, reduction programme and training.
the award follows an assessment by the Carbon Saver Scheme, which monitors
the trust has a comprehensive Sustainable development Strategy and Carbon reduction plan in place, to help it achieve a 34% reduction in its carbon production by 2015 – five years ahead of the agreed national target. the progress to date has been achieved through reducing coal, electricity and gas usage across all trust buildings, with an increased focus on using renewable
energies and sustainable technologies and reducing waste. Simon Smith, executive director local Services, said: “we are delighted to have been awarded gold Standard. we are committed to conserving the natural environment and its resources. this award recognises the first visible signs of some of our major projects underway, which soon will have a much greater impact in reducing our carbon footprint and helping to achieve a more sustainable future.” For more information visit www.carbonsaver.org.
Rosewood social invitation a social event for family, friends and carers is being held at rosewood involvement Centre, ollerton on 21 September from 4pm until 8pm. a variety of activities will be available including indian head massage, reflexology, nail painting and belly dancing. the event will also offer an opportunity to meet others who share similar experiences in an informal setting. buffet and refreshments will be available. For more information contact becky Cassidy on 01623 835210 or email becky. firstname.lastname@example.org.
Positive September 2011
Development successes Two Local Services colleagues have been awarded Graduate Certificates in Infection Prevention and Control,
Infection Control Principles, Practices and Applied Microbiology; Applied Epidemiology and Surveillance in the Prevention and Control of Infection; Work Based Learning.
Natalie Murphy, Head of Physical Healthcare and Infection Prevention and Control, and Fiona Hind, Infection Prevention and Control Practitioner, worked for nine months to complete the course run by Leeds University.
Congratulations Natalie and Fiona.
certifying them as qualified infection prevention and control nurses.
The course is designed for health care professionals working in a variety of care environments and introduces students to the underpinning knowledge and skills required for the safe management of infection control. It comprises three modules:
Highbury Hospital A presentation ceremony was held at Highbury Hospital on 28 July to celebrate the success of fifteen candidates gaining an NVQ qualification. Alison Newton, Operations Manager for Highbury Healthcare, presented the certificates and a buffet was held afterwards. “Staff are committed and motivated to increasing their skills and knowledge in
Sylvia Ellis Colleagues and friends gathered together on 29 July to wish Sylvia Ellis a happy retirement. Sylvia has worked for the nhS for over 30 years in a variety of roles, including physiotherapy services and rehabilitation services, before moving into more corporate areas with the trust as head of performance and then head of governance and performance. Sylvia will return to work for the trust in a different role for two days a week. we wish Sylvia all the best for the future. Ruth Hawkins, Executive Director of Finance and Performance presents Sylvia with her farewell gifts
a variety of areas and the results are very impressive again this year,” said Janice Thompson, Hotel Services Co-ordinator at Highbury Hospital. “The training has had a positive impact on customer care and the services we offer here at Highbury.”
Above: the successful NVQ candidates and colleagues from Highbury Hospital
Congratulations Tom Tom Ridge (NHS Professionals) who regularly works for Mansfield Day Services, has gained a Level 4 diploma for therapeutic counselling and is now a member of the British Association of Counselling and Psychotherapy specialising in person centred therapy integrated with cognitive behavioural therapy. Congratulations to Tom.
Update from the Members’ Council
he third meeting of the Members’ Council was held on 28 June at Duncan Macmillan House.
the main focus of the meeting was the future direction of the trust. two governors also provided feedback from their experiences as governor ambassadors for the trust and how things are progressing. the next meeting of the members’ Council will be held on 18 october 2011 at duncan macmillan house. members can represent their views via the members’ Council and the governor member for the constituency in which they live. if you would like to get in touch with a governor member please contact the membership office on 0800 012 1623. more information about the members’ Council can be
found on the trust website at www. nottinghamshirehealthcare.nhs.uk/getinvolved/the-members-council. Three new Governor Members needed Following the resignation of three of our public governor members, the trust is in the process of holding a bi-election to elect three new governor members to these vacant seats. it is hoped that the new governors will take up their term of office in october 2011. Update on Governor Member activity the following is just a snapshot of some of the things governors have been involved in recently: • 10 Governor Members visited the wells road Centre for a tour of the site before the members’ Council meeting on 28 June. • Two Governor Members helped to recruit new public members to the trust
at nottinghamshire pride on 30 July. • A Governor Member training session entitled ‘deaf awareness’ was held on 21 July, presented by the nottinghamshire deaf Society. the course covered types of deafness, deaf culture, barriers to communication, environmental aids and the role of an interpreter. • A Governor was on an interview panel for the head of governance position for the trust. • The Governor Ambassador Scheme was formally launched at the april members’ Council meeting, giving governors the opportunity to be engaged more closely with services and feed back to the members’ council and trust board. the scheme is progressing well with a total of 15 governors involved in this, covering 13 services across the trust. we now also have a governor ambassador for the County health partnerships directorate.
New Centre Manager The Involvement Centre at Duncan Macmillan House welcomed its new manager on 5 July when Jonathan Wright took up the post. Jonathan had already worked with Involvement on the Human Library project and had supported a number of service user initiatives during his time with the Communications Team. Jonathan said: “I’m delighted to be here in Involvement and working closely with a team that I had strong links to in my previous role as Anti Stigma Campaign Manager. A lot of fantastic work goes on already in the Involvement Centre and I am looking Jonathan Wright, forward to being part Involvement Centre Manager of that.”
Peer support workers A number of service users from Involvement have been through induction and are now working as peer support workers in the Trust. This is a real success story for Involvement supporting people with their hopes, ambitions and life goals.
Environmental Audit Service users from the rosewood Centre continue to carry out environmental audits of wards and clinical buildings. andrew oliver and Susan upton have carried out over 15 of these audits and are soon to be seen in mansfield and various settings in nottingham. this is just one of the ways in which service users are holding the trust to account and having a voice in how services are delivered.
Governor Member wins carer award Marlene Fielding, a carer and Trust Governor Member, has won the REED Social Care Carer of the Year award for making a significant contribution to Community Care. Hosted by REED Social Care in partnership with Sue Ryder care, the awards pay tribute to those who often go unrecognised.
All change in Befrie The last few months have been pretty hectic in the Befriending & Volunteering services Department, (BVS). Two new staff have been recruited and there has been a change in the structure too. Andy Clegg has joined the team as the Volunteering Support Officer for the City and South of Nottingham. Based at Duncan Macmillan House, he has replaced Joanna Rapson in recruiting and placing volunteers in and around Nottingham, Hucknall, the south of the county and surrounding areas. Andy is looking to utilise the links he has made during his time in Involvement and is currently developing short term placements for the new peer support students. Basing half her time at the Rosewood Involvement Centre and the other half at Millbrook hospital, Beverley
Taylor has joined the team as Volunteering Support Officer for North Nottinghamshire. This role was previously undertaken by the Community Service Volunteers, an external third sector charity. Beverley is currently responsible for Mansfield, Ashfield and Bassetlaw areas but is hoping to extend this to the
marlene was nominated for the award by staff and carer colleagues at rampton hospital in recognition of her dedication to achieving constructive outcomes for patients, carers and the organisation.
Left: Marlene Fielding (right) with Sarah Whitlam, Business Manager, Reed Social Care
marlene has been a carer for 10 years and has taken a lead in improving the support for carers in a high secure hospital, challenging the organisation to recognise the experiences and needs of carers. She has also set up a confidential support group for carers, which currently has around 10-15 members. the role of carer is hugely important but can also be very stressful due to the public perception of high secure hospitals, which is often characterised by fear and myths. public misconceptions and stigma can make life very difficult for visitors and carers of rampton hospital patients. marlene has worked with other carers and staff to review policies and procedures, improve information for carers and visitors, challenge the trust and help staff better understand the pressures faced by carers of a patient in a high secure hospital. Feedback from visitors to the hospital reflects the enormous changes that have taken place in the last 10 years, of which marlene has been an integral part. â€œwinning the award has given a voice and recognition to carers at rampton hospital who continue to support their relative/
friend when faced with a multitude of problems themselves,â€? said marlene. having won the regional award at a ceremony held in Sheffield, marlene is now through to the national finals which will be held in london.
riending & Volunteering Newark area next year. Joanna Rapson is the new Befriending and Volunteering Manager for the Trust and has day-to-day
responsibility for the team. Her other role is to recruit, match and support befrienders as part of our Trust-wide Community Befriending Scheme. Currently up and running in the Nottingham/ Mansfield areas of the Trust, Joanna hopes to
extend this to other socially isolated Trust clients. If you would be interested in becoming a volunteer for the Trust or if you are a staff member and think you could use a volunteer to enhance the work that you do, please telephone the office on 0115 952 9424 (Andy) or 01623 835210 (Beverley). If you are interested in becoming a befriender or if you are a staff member and would like to refer a client to the scheme please contact Joanna on 0115 955 5401.
l-r: Joanna Rapson, Andy Clegg, Bev Taylor
Positive September 2011
Community Services Update I am delighted that during August we appointed the locality Clinical Directors. They are as follows:
are a mix of General Practitioner (GP) and nursing professionals, including two unique role sharing arrangements.
• Dr Kelvin Lim (Nottingham West) • Dr Paul Oliver and Tracy Gaskill (joint post – Nottingham North and East) • Dr Richard Hook and Stephanie Goodall (joint post – Ashfield and Mansfield) • Stephen Head (Newark and Sherwood) • Lynne Cotterill (Principia Providers in Health)
Together our Clinical Directors and General Managers will have an exciting and challenging time working with staff to create new integrated approaches to healthcare at a time of financial pressure for the NHS.
This delivers on the partnership commitment to develop primary care clinician led locality services. I am also delighted that the Clinical Directors
It is only by working differently and in partnership with primary care, social care and the rest of the local NHS that we will meet that challenge and continue to deliver great care to the population and patients we serve. Paul Smeeton, Chief Operating Executive
What our primary care colleagues think about the appointments:
It is a pivotal moment in the development of CHP to lead us into new integrated delivery of primary and community care services. Their locality leadership will be instrumental in providing good quality care for our populations. Alison Rounce
It is a fantastic opportunity to lead clinically driven services where staff at the frontline can truly make a difference. As a partner organisation in CHP I look forward to the added value this will bring in our localities in terms of developing integrated 24 hour community and primary care. Anita Dixon
Generating ideas for improvement The local NHS is facing significant financial challenge and the more ideas we raise the more we have to work up in terms of feasibility and sustainability. To generate ideas we can explore current service delivery, for example patient referral routes and also processes and links with other services. Now ask the question – ‘What happens currently and what improvements could be made to improve quality and reduce cost?’ • Is there any room to be more efficient, reduce duplication, increase the use of available skills through different ways of working within or across community teams? • Are there any opportunities for the integration of mental health and physical health services e.g. in care for elderly? • Are there opportunities for us to be more efficient, releasing time for patient care through working closer with our CHP partners? Email your ideas to email@example.com. (Support is available to help you develop your ideas once these are identified).
I can only support Anita’s and Alison’s comments but would like to add that the appointment also demonstrates the determination and commitment of Primary Care to the partnership. Michael Orozco
Healthy Schools are investing in pupils The Healthy Schools Team has recently set up a partnership with the national Investors in Pupils scheme to allow them to promote the initiative to schools throughout the County.
Good news this month
Residential homes pledge to improve healthy mouths Forty residential homes across the County have been pledging to improve the oral health of their residents by signing up to the healthy mouths residential home accreditation scheme. the scheme trains a member of staff at the home to be an ‘oral health champion’. the champion is in charge of ensuring the accreditation standards of promoting oral health are met and maintained. Comments received from champions: “the training is vital for care homes staff; very useful and informative; makes you appreciate the importance of oral health.”
Partnership working to improve patient pathways Intermediate Care in Highpoint is working with Sherwood Forest Hospitals as part of their productive series to enhance patient pathways. The team are triaging patients in Accident and Emergency and the Emergency Assessment Unit to prevent admissions and bring patients out on an Intermediate Care pathway. A new referral process is also being developed for the wards to ensure the referrals received are relevant to services provided.
The scheme supports pupils in setting themselves targets whilst recognising the importance of the roles and responsibilities of everyone involved in their education, and how they as pupils can make a difference. Chris Coverley, Health Development Officer within the Healthy Schools Team said: “This partnership shows our commitment to listening to our ‘clients’ and staff of not only our organisation but also of the many schools we work with and their pupil voice and participation strategies. We look forward to working with the Investors in Pupils scheme and seeing it rolled out across as many schools as possible over the coming months.”
Patient journey in words Helen Haworth, Speech and Language Therapist has been asked by a client to be involved in a book that he intends to write about his journey. helen was involved in the treatment of a client who had a stroke with resultant aphasia (a language impairment that can affect talking and understanding, reading and writing and using numbers). during his treatment period, her client has been putting together stories and photographs about his working life prior to his stroke. he has requested that helen write a foreword to the book to cover information about aphasia and the symptoms and to explain how he overcame the barriers to regain his skills and confidence. this is a testament to helen’s commitment to her clients – we look forward to seeing the book.
Apprentices in Mansfield and Ashfield The Community Adult Nursing Team in Highpoint has recently recruited two administration apprentices, Lawrence East and Abigail Richards. Abigail said: ‘I’m very pleased to have been given the opportunity to be part of CHP, staff have been really supportive and I have received a warm welcome. I’m looking forward to developing my role over the next 15 months.” Lawrence said: “I’m so pleased to be given this opportunity to improve my knowledge and skills over the next 15 months working in such a big organisation. The staff in the community nursing service have already made me feel an integral part of the team.” Many thanks to Julie Haywood and Pam Stephens for their support with this new placement.
Positive September 2011
SystmOne go live successes Heart Failure Nurses – the heart Failure nurses in highpoint and newark and Sherwood went live with Systmone in august, which was much earlier than anticipated – thanks to all for their support with this, particularly to Julie haywood who has been instrumental in leading this piece of work. this will support patients with heart failure to receive integrated care across our community services. in addition, gps who use Systmone will be able to see heart failure nurse activity within their patient record view. Primary Care and Intermediate Care – the primary Care and intermediate care team in principia transferred onto Systmone in august. Similar teams in nottingham north and east and west will follow suit over the next couple of months. this will improve quality of data which will help the teams manage services more effectively.
Exciting times for Health Visiting In February of this year the government launched the Health Visitor Implementation Plan 2011 – A Call to Action. This includes a commitment to expand the workforce across the country by 4,200 health visitors by 2015 and to put in place across the country a new health visiting service that all families can expect to access. The ‘Call to Action’ in the East Midlands is being led by the SHA who have commissioned a 3 day course to strengthen the leadership skills of the health visiting workforce. Sharon Regal, Head of Service for Child and Family Health Teams within CHP is leading the regional Leadership Course. The course is on its 3rd cohort and is being accessed by health visitors and school nurses from across the region. For health visitors across the region this is an exciting time and it is a positive that CHP are involved at such an influential level.
Staff dedication… matt evans, district nurse in Calverton has received a thank you from a patient’s family for the care and dedication he gave to their mother, the letter commented:
“Out of all the people we dealt with, you were the one person who took the time to sit and listen to our mum and we know that she genuinely appreciated that. The practical help you gave was essential in allowing her to have some quality final weeks at home. We won’t forget it, keep up the amazing work.”
The Specialist Community Public Health Nursing students presented a showcase of their dissertations and practice based projects in August. The event was held at Ashfield Health Village and was very successful allowing the students to share their work in a relaxed and informal way. The students are nearing the end of their training and we wish them all good luck for the future. Thanks to the Practice Teachers, volunteers Pam and Tony for providing refreshments, and the students for all their hard work.
Fun day for Community Nursing and New Leaf The Arnold Community Nursing Team and the New Leaf services both took part in the Killisick Fun Day community event recently, to promote their services to the local population. the nursing team offered health mot checks, and blood pressure, lung age, pulse and bmi tests were available on the day. this provided the opportunity for residents to receive personalised advice and health information to support healthier lifestyles and where required, manage long term conditions. Six smokers signed up to the local arnold smoking cessation clinics with new leaf. others took leaflets and information home to consider whether now was the right time for them to get support from new leaf and set their quit date. due to the success of the event, the teams are also attending the gedling Show in September to offer a similar service to gedling residents.
New NonExecutive Director joins the Trust A new Non-Executive Director has recently joined the Trust. Christine Lovett, a qualified psychotherapist, took up the role on 1 July 2011. Christine was the Strategic director of Strategy and organisation development at the national College for
School leadership and has an extensive business background in both the public and private sector. her background in marketing and customer management as well as strategy consulting will prove invaluable in her new role. Commenting on her first impressions of the trust Christine said: “my first month has enabled me to learn more about the wide range of services the trust provides. i have been impressed by the focus on the service user experience, and how the values of the organisation guide people’s actions on a day-to-day basis.
the strategic positioning of the trust as it adapts to a rapidly changing healthcare environment. i hope to bring my expertise and knowledge to the benefit of the trust whilst at the same time learning and experiencing new challenges.” Christine is married and lives with her family in west bridgford in nottingham. her period of appointment as a non-executive director is for four years. Christine Lovett
i am particularly interested in contributing my experience to
New resource helps children talk about parents’ drinking A new booklet has been developed to help children talk openly about a parent’s drinking. The resource has been put together by The Children’s Society with help and support from Nicola Crisp, Manager of What About Me? The booklet, ‘You are not on your own – A booklet to help children and adults talk about a parent’s drinking’ is aimed at children aged eight to 12, and is based on messages from children who are in this situation. It is designed to help children and an adult who they trust to talk together about what is happening. It is written for children, with pieces at the end of each section written for adults. Sections include: ‘How it affects my life’; ‘It’s not your fault’; ‘Keeping safe’ and ‘What can I do for me?’. Nicola provided expert advice and support during the development of the resource and commented on the draft copy. Along with team members Rachael and Katerina, she also facilitated sessions with children and young people for them to contribute to both the content and the design of the booklet. Feedback from practitioners using the booklet has been extremely positive; it is being seen as a useful and timely resource given concerns amongst professionals about gaps in the information available for children, parents and professionals working with families affected by an adult who is drinking too much alcohol. The booklet is available in pdf on The Children’s Society website at www.childrenssociety.org.uk.
Positive September 2011
Nottingham Mental Health Awareness Weeks October 2011 Returning for the 19th year, the unique annual awareness weeks will feature the following: Sunday 9 October 12noon-1pm rundance at Sneinton windmill, join in with usha m & penny a. See www.rundance.org 1.15pm-3.45pm all ours Soup’er Social at Sneinton hermitage Community Centre, art and craft workshop, soup and cake £2. tel 07947 656651 (barbara) Monday 10 October world mental health day 9.30am anti-Stigma workshop for young people at duncan macmillan house. tel 0115 969 1300 ext 10512 (Jonathan) 10.30am-12noon open event by art outlook group at nottingham Contemporary. tel 07846 127931 (Carly) 12.30pm art for art’s Sake launch of exhibition by nottinghamshire healthcare at Cafe art, duncan macmillan house, porchester road. tel 0115 969 1300 ext 11853 (Kate) 5.45pm mhaw Film Fest hosted by Framework at broadway Cinema, 14 broad St. Film ‘Cathy Come home’ by Ken loach and Q&a on homelessness and loss. Free tickets from 5.15pm at box office. tel 07837 300919 (anne)
8pm Keeping your Spirits up discussion with Sarah dale, psychologist, at edins, broad Street, nottingham hosted by Cafe Sci. Tuesday 11 October 10am-12noon young diverse minds open event at the Croft, albert road, mapperley. tel 0115 969 1737 (ravinder) 11am understanding dementia by Javid Khalique at Sikh temple, 26 nottingham rd. tel 0115 969 1300 ext 10512 (Jonathan) 7pm laugh out loud comedy open mic night, Central library, angel row. £1 @ help desk. tel 0115 915 2825 (Kam) Wednesday 12 October 10.30am-3.30pm no health without mental health Conference by dual diagnosis Forum at Council house, old market Square. Signed event includes lunch. to book, email maureen.black@ nottinghamcity.gov.uk 12noon-4pm visit ecoworks garden via allotments, ransom road, St anns. tel 07973 116291 (paul) for entry. Thursday 13 October 1pm-3pm textile & embroidery exhibition, Cherry trees Centre, Chippenham road, bestwood (also17-20 october). tel 0115 984 7038 (lynn) 3.30pm mhaw Film Fest Film ‘arise you gallant Sweeneys’ private showing by Framework at broadway. tel 07837 300919 (anne) 5pm, 6pm, 7pm life, love & Sex short film and Q&a, service users’ perspectives, at broadway. tel 0115 962 6014 (Sally) 5.45pm mhaw Film Fest (2) Film ‘oranges
& Sunshine’ by Jim loach with introduction at broadway. box office 0115 952 6611. tel 07837 300919 (anne) Friday 14 October 11am-3pm open art event by nottinghamshire healthcare at nottingham Contemporary. tel 0115 969 1300 ext 11853 (Kate) Saturday 15 October 11am-3pm unwind your mind at Central library, angel row. enjoy Complementary therapies, etc and visit the human library. tel 0115 915 2828 (Kam) 3pm mhaw Film Fest (3) Film ‘up’ family matinee with introduction at broadway. tel 07837 300919 (anne) Sunday 16 October 11am-2pm mha wellbeing event at rushcliffe arena, rugby road, west bridgford. tel 0115 914 8567 (Sue) Monday 17 October 8pm ‘Seance on a Sunday afternoon’ a new play by Stephen lowe at lakeside theatre, highfields. 6.15pm-7pm pre-show talk hosted by Framework on loss and restoring of self. also 8pm thursday oct 20 & 6.15pm-7pm pre-show talk on loss and rebuilding of job, home and family. box office 0115 846 7777, tickets £6-12. tel 07837 300919 (anne) 8pm Compassion Focused therapy with dr michelle Cree, psychiatrist, at edins, broad Sreet, with Cafe Sci. Tuesday 18 October 10.15am-1.30pm Champions of Change Service Celebrations! at broadway Cinema.
Football skills tackle mental ill health
the project since the original training was delivered in 2007/2008. She has worked with ‘Football in the Community’ staff to devise a programme which uses examples from the world of football to explore common mental health problems and try to improve the participants’ emotional wellbeing.
The Trust and Rethink are working in partnership with Notts County Football in the Community to use ‘the beautiful game’ to tackle mental illness in young men.
‘On the Ball’ is an eight-week course that works with young men who have mental health issues – a group which is often socially isolated and hard to engage. The project is aimed at helping participants to improve their mood, confidence and ability to deal with their problems.
Rosie Hepple, Service Manager, Health in Mind/Let’s Talk Wellbeing Nottingham City, has been involved in
The project is being funded for the next three years by grants from the Big Lottery Fund, Lloyds TSB and Comic Relief.
Tel 0115 837 9474 (Bright Ideas) *tba MHAW Film Fest (4) see Broadway October brochure and MHAW website. Tel 07837 300919 (Anne) Wednesday Oct 19th 1.30pm-3.30pm chARTing your life workshop, Wedgwood House, 70 Carlton Road. Tel 0115 950 5996 (Making Waves) 5.30pm-7.30pm Place between Music & Words poetry, music and biscuits by Involvement Centre at College Street Centre near Playhouse. Tel 0115 969 1300 ext 10512 (Jonathan) Plus… Inspiring Hope Day music and art activities at Highbury Hospital, 21 October. Tel 0115 854 2289 (Katya) Between the Bookshelves enjoy MINDSET musicians, Central Library, 22 October, 2pm-3pm. Tel 0115 969 1300 ext 10512 (Jonathan) Taking Time in Gedling information on www.gedlingcvs.org.uk. Tel 0115 854 6262 (Laurence) Visit our website for further details: www.nottinghammentalhealth awarenessweeks.org
Health Informatics: protecting patient & staff information During the course of your work do you: • Handle personal information about staff and patients? • Work with patients, carers and relatives? • Work in patient areas? • Work in areas where personal/patient information is stored? • Speak with patients, carers and relatives? • Deal with queries regarding patients or staff? Working within a large healthcare organisation such as Nottinghamshire Healthcare, you are likely to come into contact with patient and/or staff personal information, verbal or written, throughout your working day. Do you know: • Your responsibilities regarding personal/patient information? • Where to get support and advice? • How to access training?
Ian Richardson, Activity Manager at Football In The Community, who leads the project, said: “We deliver football-based sessions to help participants build their selfesteem and confidence, as well as improve their fitness and energy levels. The innovative part of the project is using half-time team talks as a way of engaging participants and enabling them to discuss their problems and tackle issues including stress, depression and anger. The current funding will allow us to include sessions on alcohol and drug addiction, as well as financial management.” Football In The Community is looking to recruit participants for
the first eight-week course, which starts on 13 September. The sessions will take place on Tuesday afternoons between 1pm and 3pm at the Portland Leisure Centre and will carry on into November. Further courses are planned throughout the year. Anyone unable to make the first session on 13 September may join at the second or third sessions on 20 or 27 September. If you know of someone who might benefit from the course please suggest they contact Ian Richardson on 0115 9557215 or 07970 806749 (mobile) or email firstname.lastname@example.org.
Do you know that “The Information Commissioner may, with the consent of the data controller, assess the extent to which good practice is applied when processing personal data and shall inform the data controller of the results of the assessment. (Data Protection Act (DPA) 1998 s51, (7))”? The information Commissioner can carry out audits of an organisation, usually following a loss of information. In such an audit the following are scrutinised: • Data Protection Governance – responsibilities, policies and procedures, measurement controls and reporting mechanisms to monitor compliance • Training and awareness • Security of personal data – technical and organisational Are you ready for such an audit? • Are you confident you have taken the necessary precautions to ensure the information you use is secure, up to date, relevant and not excessive? • Are you aware of the Trust policies available to assist you? • Do you have a relevant records management system in place – for all information not just patient information? • Are you aware of your responsibilities with regard to confidential information? • Do you know how to manage a request for information from a patient or staff member? • Do you know who the Trust Caldicott Guardian is and what their role is? • Do you know what training is relevant to your role? • Do you know how to safely send electronic information within and external to the Trust? • Do you know where to find Trust information leaflets? • Do you know what happens when there is a loss of information? The Information Governance Team can help you: • Visit the Information Governance intranet site at http:// informationgovernance/default.aspx. • Complete the training (via the link on the right hand side of the intranet site). • Read the policy on the intranet under ‘policies’/’Trust-wide policies and procedures’/’07 Confidentiality and Information Governance’ • Speak to the team on 0115 9691300 ext 10188/10656 or 01777 247487.
Positive September 2011
Family, Friends & Carers in focus
Main: Mike Cooke and Simon Smith taking part in the ‘think family’ exercise Inset left: Peter Woodhams gives his presentation (Photos: Darren Ward, Involvement Volunteer Photographer)
The County Adult Mental Health team held a training event on Friday 1 July for its Family, Friends and Carer Champions, team leaders, service users, family, friends and carers.
The day aimed to challenge the attitudes, values and beliefs of staff towards working with families, friends and carers and to develop family work as a routine part of everyday clinical practice rather than an “add on”. Mike Cooke opened the day by sharing his personal experiences of mental distress and how important it was for his family to be involved. He also made a financial commitment to providing family work training. Speakers included Peter Woodhams, a carer consultant from the Meriden Programme, who shared his personal experience of receiving family work; Chris Mansell, Meriden Programme Trainer, on developing a collaborative approach between service users, families and service providers; Kelly Stafford, Clinical Lead for the Peer Support Workers pilot project, and Judith Machin, a newly appointed Carer Peer Support Worker, who talked about the project and how the Trust is committed to involving carers in its work. A ‘think family’ exercise helped delegates consider how different family members might feel if one developed mental distress and what services/interventions may be offered. To round off the day delegates identified actions they could take to make a difference to families, friends and carers.
Michelle Malone, Service Manager, said: “I found the day stimulating and enjoyable. It was good to have everyone working together thinking about the issues we face and developing action plans. Andrea Emmens, Jacquie Cullen and Jo Daukintis are having a very positive impact on the development of a family-friendly culture across Adult Mental Health County Services and we saw today that this is starting to effect some real change in the experiences for families.”
Ingrid Hunt, Carer Volunteer, Rosewood Involvement Centre and Family, Friends and Carer Involvement Recovery Champion for Bassetlaw, wrote of the event:
Mike Cooke spoke about how he copes when he is not well and explained how life can sometimes be traumatic and how he deals with his treatment to build up resilience. His immense family support is vital to him. He spoke about his pride and passion for his work in the Trust. Today gave me an insight into how complex some families are. I gained lots more knowledge on what I call my ‘education pathway’ – a brilliant day. Simon Barnitt, B2 Ward Manager and Bassetlaw Family, Friends and Carers Lead, wrote: I found the speakers honest and inspirational with an excellent opening address from Mike
q&a This month we hear from Governor Member Barbara Glover
q What is your connection to Nottinghamshire Healthcare NHS Trust? a i am a public governor member for nottingham City. i have been a member of the trust for three years. i have attended the Smile, Stop hate Crime group (previously Smile, no bullying) since 2007.
Cooke. The day gave great insights into what it’s like to be a carer and what professionals can do to support the carer. As a manager the Trust approach to delivering the carer agenda really works and it feels as though carers are now being recognised for the support they give. It was great to hear of the new developments across the county. Charlotte Dalley, Family, Friends and Carer Champion from Stepping Stones, wrote: We can all appreciate the importance of families and friends when we are unwell, and the worry we feel when someone we care about becomes poorly. I felt encouraged by the variety of groups represented and found inspiration from the programme. Mike Cooke’s introduction highlighted the integral part families play throughout the entire process. Peter Woodhams talked us through the reality of this process. I was captivated by the level of belief and hope his family maintained, despite the evident heartache and devastation they experienced. I found it particularly helpful to learn what they had – and hadn’t – felt mental health services had done to support them. I left the training feeling enthused and motivated. I have already begun and am enjoying promoting Family and Carer working within the service and I’m looking forward to meeting and working further with other family work champions in my locality.
q What do you see as future priorities for Nottinghamshire Healthcare? a to speak out for people with learning disabilities and to make sure the doctors speak to the person with a learning disability, not their carer. q What is the best piece of advice you have ever been given? a never be afraid to speak out for yourself. q What was the last CD you bought? a i can’t remember the last Cd i bought but i like listening to abba and the Carpenters.
q What is your greatest achievement? a being voted in as a governor member last summer; i got 101 votes! q What makes you angry? a when people speak behind by back and not to my face.
q What are you most passionate
about? a improving things for people with a learning disability and my dog, baggage.
q What single thing would improve Nottinghamshire Healthcare? a For people to listen to people with a learning disability. i would also like another person with a learning disability to be voted in as a governor member to the members’ Council.
q What is your favourite hobby? a taking my dog for a walk. q What keeps you awake at night? a nothing really, sometimes the traffic. q What is your favourite film? a that would have to be top gun with
q What is your idea of bliss? a going for a long walk in the springtime with my dog.
q What three words would you use to describe yourself? a honest, kind, trustworthy. q What is your favourite holiday destination? a marbella in Spain, i went there in July and really enjoyed it. q Who would you take to a desert island? a my dog baggage. and i would like to take a man if i could! q Where do you see yourself in 10 years’ time? a hopefully to have moved house. q Do you have a ‘claim to fame’? a i met gordon ramsay many years ago in a hotel where i was working.
q How would you like to be remembered? a as the first person with a learning disability to be a governor member and that i helped to put learning disabilities on the map. The Trust will soon be holding a bi-election to appoint three new Governor Members and all public members are encouraged to use their vote.
Positive September 2011
Mini Olympics a hit at Millbrook Service users, staff, friends and family all joined in the fun at the Millbrook Mental Health Unit’s mini Olympics on 11 August. The event was held as part of the Trust’s ‘Be Part of the Challenge’ celebrations for the forthcoming London 2012 Olympic and Paralympic Games. the sun shone on millbrook; even a brief downpour didn’t dampen the fun. events included the egg and spoon race, the sack race, a threelegged race, obstacle race and many more.
Staff and service user competitors wore different coloured team ribbons and all tried their best to compete for the coveted gold medals available to the winning team. Side line garden games added to the fun; including hop scotch, limbo and giant Connect four, while face painting was available for those not so keen on running.
a strawberry tea was also provided with proceeds raised from it, a tombola and league of Friends stalls going to the league of hospital Friends (mansfield and Sutton). Sam palmer, event organiser, said “with sports themed music, fun, laughter and team spirit very much in force it looks as if the millbrook Sports day could well become a tradition!”
Main: Football shimmy race Bottom left: Fun with face painting Bottom right: Participants on the day
Deaf and Wellbeing project celebrates its first year A special event on 29 July celebrated the first anniversary of the Deaf Wellbeing Project Community of Interest. The project brings together deaf and hearing professionals from different organisations, working together to address concerns raised by deaf communities and to promote awareness within the wider communities and NHS, helping to influence and shape services. The project has also been involved in a number of events and runs a deaf action group which meets monthly.
WHO WE ARE...
Jane Marlow, Service Manager Adult Mental Health City Services (left) takes questions from the audience with support from Jules Dickinson, British Sign Language interpreter.
stayed beyond the official close, so great was the enthusiasm and the relief that some attention was being paid to the concern we have for the wellbeing of the deaf community. There was a rapid-fire delivery of a sequence of papers detailing historical and continuing concern about the lack of access to health and social care but a clear hope and expectation that these concerns will now be seriously addressed.”
The event celebrated the success of the project since it started, highlighting the importance of the health and wellbeing of people who are deaf or hearing impaired. A range of presentations showcased local and national initiatives and attendees took part in open discussions.
Emmanuel Chan, Nurse Specialist Lead, said: “Deaf communities can face difficulties in accessing public services and often their needs and strengths can be invisible to others. Through awareness, collaboration and shared learning we can improve inclusion.”
“The event exceeded expectations,” said Anne Darby, Chair of the Deaf Focus Group. “67 people arrived on a Friday afternoon and many of us
For more information about the project please contact Emmanuel Chan 0115 9555446 or email emmanuel.chan@ nottshc.nhs.uk.
Deaf Awareness Courses
You may have picked up this copy of the newsletter not knowing what Nottinghamshire Healthcare NHS Trust is. we provide integrated healthcare services including mental health, learning disability and community health services. we also manage medium-secure units in leicester and rotherham, and the high-secure rampton hospital near retford.
WE NEED YOU!
If you have any ideas or suggestions for the newsletter, please contact Suzanne Aitken in the Trust Communications Team on 0115 955 5403 or via email at email@example.com w we are always pleased to receive articles for possible publication, but ask that they do not exceed 300 words. if any individuals other than yourself are mentioned in what you write or featured in accompanying photographs, please make sure you check with them that they are happy to be potentially featured. please note that the Communications team has full editorial control and may have to edit articles appropriately. therefore, if you want to see the final version please ensure you send your article in with plenty of time before the deadline and state clearly what you require. if you would like copies of any past editions of positive, or if you are having any ‘distribution issues’ with the newsletter – whether you’re receiving too many copies, too few, or none at all then please contact us. If you would like your story in the November issue of Positive, please contact us by 7 October 2011. however, due to space constraints we cannot guarantee the publication of all articles received by the deadline. Nottinghamshire Healthcare NHS Trust, The Resource, Duncan MacMillan House, Porchester Road, Nottingham, NG3 6AA tel 0115 9691300 www.nottinghamshirehealthcare.nhs.uk
The Trust provides basic Deaf Awareness and British Sign Language training, offering a chance to learn more about deaf communities and culture. Training sessions are delivered by experienced and qualified staff and are designed to build your skills, knowledge and awareness. Deaf Awareness courses will run on 21 September 2011 and 25 January 2012; British Sign Language courses are available on 16 November 2011 and 29 February 2012. For more information or to book a place please contact the Learning and Development Department on 0115 9934550 or email LandDCourseBookings@nottshc.nhs.uk. printed on Cocoon · 100% recycled paper
Positive September 2011
Poster Positive back page version:Layout 1
Annual General Meeting 2011 and Annual Members’ Meeting Friday 23 September 2011 Time: 10.30am to 3.30pm (lunch provided) · Formal meeting 1pm to 2.25pm Venue: East Midlands Conference Centre, University Park, Nottingham NG7 2RJ · Join us for an interactive and informative day where we will be ‘Sharing Stories’; looking at work around recovery journeys and sharing our stories of excellence. · View more than 60 exhibition stalls and take part in interactive workshops. To find out more about this event, register to attend and pre-book workshops, please log on to www.tylerevents.co.uk/agm2011. If you are unable to register online please call 0115 993 4567. The closing date for registration is Wednesday 14 September 2011.