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Positive Oscars 2013 special_twc news 09/04/2013 17:03 Page 1

Nottinghamshire Healthcare NHS Trust

APRIL 2013

Positive about integrated healthcare

Special

NHS


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MESSAGE

FROM THE BOARD

On Thursday 21 March we were privileged to be part of a fantastic event, our annual OSCARS awards ceremony, celebrating the personal and team successes of our staff and volunteers. This year was particularly special as we marked the tenth anniversary of this fantastic scheme.

Joined by Norman Wilson, Chair of Staff Side Organisations and previous winners, we presented awards in nine categories recognising the outstanding contributions made by so many dedicated individuals. 380 guests were in attendance on the night including VIPs Councillor Merlita Bryan, Sheriff of Nottingham, Councillor Carol Pepper, Chair of Nottinghamshire County Council, Dawn Smith, Chief Officer NHS Nottingham Clinical Comissioning Group, Barbara Lewis, Chief Executive Amaani Tallawah, our Governor Members and of course all of our shortlisted nominees and those who nominated them. We also welcomed our nominated NHS Heroes and other winners of national awards over the past year, of whom we are extremely proud. We value our staff enormously and the OSCARS ceremony is one way for us to invest in them and show our appreciation for their hard work and efforts in delivering our services. We know that some organisations have felt that they should cancel events such as the OSCARS in times of austerity. We believe at times like this it is even more important to recognise and thank our staff for the tremendous contribution they make. A special film paying tribute to ten years of the OSCARS was shown on the night and highlighted how people

really value the scheme. Our thanks go to everyone who took part in it. We would also like to thank everyone involved in the process making the tenth OSCARS such a success: Those who took the time to make a nomination; 149 this year over nine categories. The nominations came from staff, service users, carers and patients and many of the citations are direct quotes from those nominations. Also thanks to the judging panels who had the hard task of picking the shortlisted nominees and the winners. Thanks to Frances Marshall, Sue Wood and the Communications Team for organising the event and overseeing the whole process from start to finish. We also wish to add our congratulations to every single one of the nominees, including those who were not shortlisted or able to attend on the night. Unfortunately not everyone can be a winner, but you should all be rightly proud and know that your efforts are very much appreciated. A full list of everyone nominated can be found in this brochure. Well done, congratulations and a very big thank you to all.

Professor Dean Fathers, Chair and Professor Mike Cooke CBE, Chief Executive

Judging Panel 1: Professor Dean Fathers (Chair) Jon Wilson Ruth Wallis Adrian Perks Sherrel Dudley Tracy Lee Sue Clayton Beryl Pressley Judging Panel 2: Sheila Wright (Chair) David Liggins Andrea Ward Karen Elliott Tony Chadburn Neil Thompson Ingrid Hunt Jane Bray Judging Panel 3: Tony Morris (Chair) Julie Thorpe Debbie Abrams Kay Mulcahy Sara Jane Ashmore Alan Walton Paul Radin Suzanne Jones

Thank you to all of our sponsors who supported us financially to deliver the 2013 OSCARS ceremony. Y Barchester Healthcare – one of our private sector partners and joint headline sponsor Konica Minolta – who supply our photocopying and printing equipment and joint headline sponsor

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Mills and Reeve – the Trust’s lawyers

Hargrave Design – who produce our Positive magazine

MITIE – who provide our maintenance services


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To view an online gallery of images from the evening visit www.uniqueimages.co.uk/oscars

Judging the OSCARS Special thanks to the members of the judging panels who had the hard task of selecting the finalists and winners from the 149 nominations received; each one was worthy of an award. The three judging panels comprised Trust Non-Executive Board Directors, representatives from the Trust’s Forensic, Local and Health Partnerships Divisions, Trade Unions, Governor Members, people who use our services and people who care for them. If anyone is interested in being a judge for the OSCARS 2014, please email sue.wood@nottshc.nhs.uk or call 0115 993 4529.

y. Your help is very gratefully received by the Trust.

Teal Healthcare – specialist suppliers of furniture

Arnold Clark Vehicle Management

Vaughandale Construction Ltd specialises in refurbishment, new build, fitout and minor works projects

Balfour Beatty – ProCure21+ Principal Supply Chain Partner

Eden Supported Living – one of our partners

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NOMINEE Lea Taylor Housekeeper, Lings Bar Hospital

Lea is an invaluable member of staff who will always go that extra mile to make patients and relatives feel comfortable and at ease, often during difficult circumstances and stressful times. She offers a listening ear, a calming reassuring word and usually a welcome cup of tea and biscuit! Nothing is too much trouble and she does it with a smile. She is ultra-reliable and will cover whatever shifts she can or make herself available at the drop of a hat, especially when a patient needs an escort to go to clinic.

NOMINEE

Kim Kirk

Customer Relations Manager, Hawthorn House Over the past 12 months Kim has worked together with Health Partnerships’ localities to deliver a complaints process which not only meets the national criteria but ensures staff learn and implement changes in response to patient feedback. Kim has worked hard to set a clear vision, shared pathways and identified goals for the effective and efficient management of complaints across the Division. She is viewed as an invaluable resource and has gone beyond the job requirement to make herself available at all times to ensure that patients always have that unique point of contact.

The

Unsung Hero Award Non Clinical Setting

This award recognises the achievements of an individual who isn’t usually in the spotlight but who works hard behind the scenes to help the Trust deliver its objectives.

WINNER Lusia Coulson

Administrator, Broxtowe Mental Health Intermediate Care Team at Stapleford Care Centre Lusia always exceeds the expectations others have of her. If you were to ask her, she would say she was 'just helping'. Lusia seems to know what the team needs before they do! Nothing Lusia does is left unfinished and all work is completed to her high standards with care and pride. She will always seek confirmation that something done on another person’s behalf is as they require it and if there is anything that needs changing will happily amend it. Lusia is always willing to help all staff, regardless of whether they are in the team.

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NOMINEE Anna Ellerton Senior Secretary, Lings Bar Hospital

Whilst Anna has a defined and demanding role, she will gladly undertake the duties of administration staff who are on annual leave or sickness absence – ensuring a seamless quality service is maintained. Whilst ward managers are expected to undertake their own administrative work, the enormity of recruitment and retention administration processes means that they would struggle to manage this themselves without Anna's ongoing support. Anna will also provide secretarial support for other senior managers. She will stay late, come in early and has always shown flexibility with her own annual leave to ensure service cover.


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NOMINEE

Lindsay Self

Occupational Therapist, Rampton Hospital Lindsay always goes above and beyond in all her working tasks. She perseveres, often tirelessly, to engage and motivate patients. She is always looking for opportunities to improve patients’ lives through engagement in occupational activity and also promotes and encourages engagement in therapies and activities within other disciplines. She is tirelessly positive and unhesitatingly rises to the challenges that patients and the provision of their care present her with.

NOMINEE Kate Deamer Arts in Health Coordinator, Duncan Macmillan House

Kate is a lovely person. She is invariably cheerful and chatty and always manages to bring a smile to people’s faces even when they are feeling low. She is extremely professional but makes service users feel like equals and friends. Not only do her creative activities provide essential help for many people managing mental illness, but having a piece of work displayed in an exhibition or chosen to hang in a Trust building gives the service user a huge boost of confidence. For many, Kate’s enthusiasm for their work makes a big difference.

The

Unsung Hero Award Clinical Setting

WINNER Janice Corrie Healthcare Support Worker, Bassetlaw Hospice

Janice has worked at the Hospice for 18 years. She started as a volunteer in day care then became a Health Care Assistant. She is extremely loyal to the Hospice and organises events to raise funds in her own time. Jan does this without any prompting; she does it simply because she is so passionate about the services for patients and their families. Jan goes that extra mile, listening to their wishes. Sometimes, laughing with them, sometimes crying with them. Jan is also supportive and loyal to her work colleagues.

This award recognises the achievements of an individual in a direct care role who goes beyond their ‘job description’ to help the Trust deliver its objectives; bringing clear benefits to patients, service users and carers. The winner is unlikely to have been formally recognised for their efforts in the past.

NOMINEE Stephen Smith

Support Time and Recovery Worker at 7 Macmillan Close, Nottingham Through his dedication and enthusiasm Stephen has been able to maintain socially inclusive activities and trips. Through his skills he has combined meaningful day education and stimulation, a sense of team work and community within the client group. Steve has used the trips and outings to promote social responsibility, budgeting, time keeping and planning skills. He listens to clients' needs and works tirelessly to raise money so clients can have the opportunity to access therapeutic activities. He goes beyond his job description to deliver outstanding service.

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NOMINEE

Marie Armstrong Nurse Consultant, Thorneywood Marie has the heart of a clinician. She works with individuals and their families where self-harming is a feature. This work informs and drives her extensive writing and research, which includes numerous publications of papers and book chapters. Marie teaches locally and nationally. She works with compassion and deep understanding. Young people and their families always speak highly of Marie and of the difference she has made to their lives. She has the ability to give hope.

NOMINEE

Alison Newsham-Kent, Team Leader, CAMHS North Notts Alison has been central to the development of a culture of openness within the team, which faces particular challenges because it is made up of what used to be three separate teams. Alison acts with integrity which has led to a climate of trust in the team’s relationships. This is vital in creating a culture where staff feel safe, valued and listened to. These positive values are then reflected in day to day contact with service users. Alison's actions and behaviour are consistently demonstrating her core values which reflect those of the Trust. Alison is energetic in achieving improvements for service users and maintaining team working to deliver excellence.

The

Leadership Award

Leadership cannot be underestimated and at Nottinghamshire Healthcare it is taken very seriously indeed as demonstrated by the Trust’s ground breaking Invest to Lead series. This award goes to the individual that has demonstrated leadership and management skills in developing an effective and efficient team. Irrespective of their position in the Trust, this person will have acted as a role model; setting high standards, championing these and providing mentoring for others to do the same.

NOMINEE

Lynne Cotterill

Clinical Director and Community Matron, Church House Surgery

WINNER James Routen

Health and Wellbeing Coordinator at Arnold Lodge James is passionate about the health and wellbeing of patients and staff at Arnold Lodge and service users across the Trust and used this passion and commitment Trustwide to coordinate and lead on the 2012 Trust Olympic programme. He uses his energetic persona to encourage and motivate others to make positive healthy choices to benefit their physical and mental wellbeing. Through the Health and Wellbeing Programme he has supported patients to achieve their goals with weight loss and increasing their activity levels, through his dynamic, energetic and creative attitude.

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Whilst familiar in mental health services, the clinical director role is very new for community services. Lynne had a baptism of fire; she had to oversee a cost improvement programme of 8% and lead a service that had newly transferred from the PCT to the Trust. Throughout this time of great change, Lynne helped maintain staff morale, whilst also having to ‘re-invent’ herself so people no longer saw her as ‘just’ a community matron but as a leader in her own right. She has since developed really strong local links with the local Clinical Commissioning Group and GPs.


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NOMINEE Kate Deamer Arts in Health Coordinator, Duncan Macmillan House

Kate actively ensures that the content of the exhibitions are inclusive and accessible to all patients, carers, service users and staff, regardless of their artistic ability or talent. For Kate, the artist's message is the most important issue, and how they have helped use that inner message in their recovery journey. Kate tries to ensure that all of her exhibitions show all strands of equality and diversity in a variety of forms which also makes it accessible whilst being sensitive in content to respect people’s values and beliefs.

WINNER Rachel Phillips

Cognitive Behavioural Therapist with IAPT at Hexgreave Hall Rachel is both the Trust’s champion for Sexual Orientation and her service’s champion for Sexual Orientation, Gender and Gender Identity. Despite a challenging job, a family to look after, completing a Masters and her own health issues, Rachel tirelessly gives her time to help others and tries to make the Trust a better place for staff to work and patients to receive services. She firmly believes in the Stonewall mantra that ‘People Perform Better When They Can Be Themselves’.

The

Equality and Diversity Award NOMINEE Angela Foster Community Services Manager, Kirby in Ashfield

Angela has led the BME Community of Interest since its conception. She and the wider members of the BME Dementia Community of Interest (CoI) have actively campaigned to raise awareness of Dementia in BME communities. In addition to delivering training and organising conferences to raise awareness and provide support, Angela and the BME Dementia CoI have actively engaged local communities in the debate, as well as engaging key partners in the work of the group and in reaching out to Nottinghamshire's BME communities.

As a provider of national, regional and local services, it is vital that Nottinghamshire Healthcare reflects the diversity of the communities it serves in the way it delivers services. Nominees in this category demonstrate how this works on a daily basis around the Trust.

NOMINEE

Bill Carpenter, Sports and Leisure Coordinator, Arnold Lodge Bill is unrelenting in his pursuit of equality for our diverse patient group. He sees every patient at Arnold Lodge as an individual with strengths, dreams, wishes and desires. He has a 'can do' attitude and is never deterred by any potential barriers which are put in his way. He is always striving to do the best that he can for the patients. He sees the potential in both staff and patients and works tirelessly to be an excellent role model in all that he does and ensures that patients are always treated with the same standards of dignity, respect and equality.

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WINNER

Oral Health Promotion Team, Byron Court The Oral Health Team is a small, dynamic group of health professionals called Tooth Fairies, striving to improve the oral health of the locality. They are proud to work in partnership with internal and external agencies to increase the impact of health messages to the whole population. They use innovative activities and extremely high motivational techniques called Smiles, to ensure a positive impact. After a successful pilot (The Tooth Fairy Project) last year, Teeth Tools for Schools was developed using evidence and experiences gained from the pilot and was launched in September 2012.

NOMINEE Bassetlaw Community Learning Disability Team based at Worksop Library The team has in the past experienced a number of service users having to move out of County or into nursing placements in an unplanned way. This has demanded a high level of resources from the team and has resulted in poor outcomes for the service users and their families. In contrast, the setting up of this specialist service has enabled service users to remain in their local area, within the community that they know and in receipt of services from professionals that know them well. The service has received positive feedback from many partners. One family member said: "I am not worried about my brother any more."

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The

Innovator of theYear Award

The award for innovation and creativity is for a product, therapy, treatment or process, which is more than an incremental step better than what has gone before; that is innovative and brings a clear benefit to patients, carers or staff. It will have introduced new, exciting evidence based ideas that make a difference – large or small – to the Trust’s performance.

NOMINEE

Pulmonary Rehabilitation and Heart failure Nurse Specialist Team Currently this is the only combined rehabilitation service running in Nottinghamshire. The quality of the service is measured by patient feedback questionnaires collating subjective information, rating the quality of care that they receive on the course and rating the course overall. The team is providing treatment to a new set of patients where there was nothing available previously; using standardised, nationally recognised outcome measures for measuring change in exercise tolerance, and health related quality of life, without extra resources.

NOMINEE

Joe Kilgariff

Neurodevelopmental Nurse, Queen’s Medical Centre Thanks to Joe's implementation of Cognitive Behaviour Intervention for Tourette's (CBIT), the Tourette's clinic at QMC is now offering the highest standard of evidence-based care in the UK, equalled only by Great Ormond Street. Joe has completed his training as a nurse prescriber and is able to deliver both behaviour therapy and medication to patients under his care. The use of CBIT has helped both to empower young people, increasing their sense of self-control and selfesteem and has reduced the need for medication, which often has significant unwanted side-effects.

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NOMINEE

‘Let’s Talk About It’ Project Team Institute of Mental Health

‘Let’s Talk About It’ is a project focusing on working with schools to develop more effective approaches to exploring mental health. The project is focused on raising awareness about mental health and challenging stigma amongst young people. Reducing stigma will encourage people to seek help more quickly and for younger people may prevent longer term problems developing. The Let’s Talk About It project provides a vocabulary and dialogue for issues to be discussed openly and without judgment in a safe environment, enhancing students’ emotional intelligence and increasing their ability to seek help in times of distress.

WINNER

Health Inspectors Sir John Robinson Way, Nottingham Following the Big Health Day 2011, responses from learning disability service users showed that they felt that they were not really being listened to. Big words were being used, some of the questions were really hard to understand and they did not feel that they were part of the day. Health Inspectors wanted to have a bigger and more effective voice in health services to reduce stigma through a programme of action research, developing an understanding of the complexities of the health service, influence service

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design and delivery. They also develop and deliver bespoke training to

healthcare professionals, challenge and change attitudes, cultures and

behaviours and become full members of the healthcare community.


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NOMINEE

Therapeutic Skills Team Nottingham Learning and Development Department The Therapeutic Skills team is passionate about fighting the stigma of illness and disability. This small learning and development team is prolific in communicating its knowledge about mental health to support a wide range of staff, service users, internal and external agencies through teaching, facilitation and the exploration of mental health and learning disability awareness. Through a much wider range of courses they train and support service users and patients to develop personal knowledge and skills in their personal recovery journey, in their teaching skills and in support of individual service users to co-deliver training programmes.

The

Liam O’Neill Fighting Stigma Award

The Liam O’Neill award is dedicated to a colleague, who died suddenly in 2008. Liam worked tirelessly against stigma and is a very worthy namesake for this award.

NOMINEE Wathwood Hospital Farm Shop Team

As a social enterprise the Hospital farm shop has made vast strides in further developing relationships with local and regional communities. The staff, patients and local community volunteers who make up the team make it their business to increase awareness of mental health issues. The team is committed to dispelling some of the myths about mental health and in an open, nurturing way engage with the wider public to explain the realities of mental health and demonstrate the talent of the patients in the Hospital. They also make some delicious chutney!

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WINNER

Oral Health Promotion Team

6 The Innovator of the Year Award l-r Mike Cooke, the team and Dr Emma Meldrum

WINNER The Health Inspectors  The Team of the Year Award – Clinical Setting The team, Mike Cooke and Mike Parsons

WINNER Volunteer Tutors 6 The Team of the Year Award – Non Clinical Setting l-r Mike Cooke, volunteer tutors, Stephen Booth

WINNER Allison Tennant  Lifetime Achievement Award l-r-Dean Fathers, Allison Tennant, Margaret Oates

WINNER

James Routen

 The Leadership Award l-r Mike Cooke, James Routen, Karen Elliott 12


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WINNER

Lusia Coulson

6 The Unsung Hero Award – Non Clinical Setting -r Dean Fathers, Lusia Coulson, Richard Murden

WINNER

The Health Inspectors

 The Liam O’Neill Fighting Stigma Award The team with Becky Eaton

All the shortlisted nominees and winners

WINNER

Rachel Phillips

6 The Equality and Diversity Award l-r Mike Cooke, Rachel Phillips, with Corrine Hendy and Emma Johnson

WINNER

Janice Corrie

 The Unsung Hero Award – Clinical Setting l-r Dean Fathers, Janice Corrie, Karen Moore Positive OSCARS Special · April 2013 13


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NOMINEE

Oral Health Promotion Team, Byron Court Utilising knowledge, skill and expertise of the team and partners enables the Oral Health Promotion Team to create a wider impact. The activities are more successful because the team use the audience in the creation, delivery and evaluation. Teeth Tools for Schools has been developed with a huge array of contributors so the resource can be used to its maximum. By asking children, parents, health professionals and educational staff what they need to help improve the oral health of the local children and also support the national curriculum, the team has created a great resource to support both elements.

The

Team of the Year Award Non Clinical Setting

This award celebrates members of staff working together to get things done in a non clinical area.

WINNER Volunteer Tutors, Hawthorn House The volunteer tutors give their time freely and with enthusiasm whilst all having long term conditions themselves. They support patients to self-manage their condition in a positive way with empathy and care. All the team are involved in different areas of self-management, some delivering the Expert Patient Programme, Health Peer Mentor one-to-one support, Regaining Confidence after Stroke for stroke survivors and their carers, and some are involved with promotion of the schemes. They are tireless in their belief that self-management works and are great examples that it does.

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NOMINEE

Mental Health Services for Older People Admin Leads, Countywide

The Community Mental Health Team (CMHT) Admin Leads are responsible for coordinating and managing a comprehensive administrative function by prioritising, delegating and organising departmental workloads, monitoring performance against quality standards and alerting others to quality issues. Over the last year they have worked together and within their own individual teams to ensure a comprehensive and consistent Directorate wide approach, in terms of admin systems and processes within each admin team, ensuring the changes introduced not only benefit staff, but also patients.

NOMINEE Substance Misuse Interventions Recovery Team from HMP and YOI Doncaster From working with service users, an effective Recovery need was identified. The Recovery Team then explored and researched how this need could be addressed. Approximately 70 clients on the Recovery Unit are on a medication reduction regime. The psychosocial group attendance has tripled to 300 clients accessing it in one month. The atmosphere on the Unit now has a community feel with clients taking responsibility for themselves and their environment, supporting each other to promote physical and mental wellbeing. In addition positive, respectful relations have developed between all the integrated stakeholders.

NOMINEE

East Midlands Leadership Academy based at the Institute of Mental Health The Academy team is a small but very effective facilitator of leadership development across the East Midlands, priding itself on the excellent standard of development that they design and deliver for the benefit of our workforce, our organisations and ultimately our patients, carers and service users. They believe in going the extra mile to support the development of NHS leaders and the team gets real satisfaction knowing that they have made a difference and added value to the patient and service user experience.

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NOMINEE Community Continence Service, Retford The present team came together in 2011/12 and have quickly implemented changes that have delivered significant benefits for patients and efficiency cost savings for the Trust, some of which have been reinvested into the service to improve the quality of patient care. The major change for the service has been a move away from being a 'pad fitting service' to becoming an educative resource for patients and staff, focusing upon early intervention to prevent and resolve continence issues and to mitigate against long term dependency on continence products.

The

Team of the Year Award Clinical Setting

NOMINEE

This award celebrates members of staff working together to get things done in a clinical area.

HMP Stocken Healthcare Team

The team has worked well together supported by approachable managers at all levels and has achieved so much in the last 12 months. The Healthcare Team is even more motivated and enthusiastic now than ever to improve the service it offers to patients. The aim now is to make HMP Stocken a ‘centre of excellence’ with a truly integrated team and a seamless pathway of care for patients. Striving to improve quality is an integral part of daily activity and is becoming the culture within HMP Stocken.

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WINNER

Health Inspectors, Sir John Robinson Way, Nottingham

The Health Inspectors is a group of people with learning disabilities whose broad aim is to support active and relevant research. Led by people with learning disabilities, the project develops and delivers bespoke training to primary healthcare professionals. The team also challenges and changes attitudes, cultures and behaviours, as people with learning disabilities become visible and active members of their local health community.

NOMINEE Olympic Champions from around the Trust The Olympic Champions formed a virtual team, each representing a different service or Directorate, with the common goal of increasing service user and staff participation in exercise and physical activity using the inspiration of the London Olympic and Paralympic Games. The team worked together over 15 months to run a variety of events across the whole Trust sharing ideas, expertise, resources and community contacts, as part of the Trust's Olympic Challenge. This was truly a partnership effort, with team members from all three Divisions made up of sports instructors, physiotherapists, OTs, service users, health and wellbeing leads, and external community partners.

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WINNER

NOMINEE Allison Tennant

Nurse Consultant, Rampton Hospital 32 years ago Allison started as a student nurse and moved through the ranks to become a Nurse Consultant. She has spent the majority of her working life working with high secure patients and developing others to work in secure services. Allison has brought enthusiasm and energy to training and to direct patient care. Although an excellent direct patient care nurse with skills and qualifications in a number of psychological therapies, Allison has directed her enthusiasm to ensure others have followed her example. He work is both nationally and internationally recognised and has brought great credit to the Trust. Allison is a clear example of where the very best therapist or practitioner can bring their enthusiasm for the job through to a new generation.

Pete McGrath Nursing Assistant, Rampton Hospital Pete has worked within the Trust for over thirty years as a Nursing Assistant. It’s difficult to put into words how much this man has given of himself working with the most challenging men. Since coming to Rampton Hospital, Pete has spent his career working across different Directorates but always on high dependency wards right up until he retires next year. Pete is dedicated to the patients he works with. He is calm, thoughtful and reflective. The qualities he possesses again are hard to quantify.

The

Lifetime Achievement This award needs no explanation.

NOMINEE Liz Tatham

Clinical Nurse Specialist, Thorneywood It is hard to put into words the amazing knowledge and skills Liz has developed over the years and how much she offers to young people and their families. Clinical work is a really tough, emotionally demanding role that many people move on from as their careers progress, but not Liz. She has continued to work at the heart of services, providing the highest quality services to young people and families. Liz continues to be highly motivated and innovative, looking for new challenges, recently working with schools to develop family therapy clinics as a means of early intervention.

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Award

NOMINEE Jackie Dennis

Service Manager, Substance Misuse Services Jackie has excellent clinical and managerial skills. In the 1980s the Substance Misuse Service comprised an inpatient unit (Porchester House) and a community team of two specialist nurses based at the old John Storer Clinic. As the drug problem exploded in the early 1990s, Jackie was pivotal in responding to local needs. There is now a staff team of more than 50 and the service is a core component of the Specialist Service Directorate. Jackie has supported both clients and staff throughout the many changes that Substance Misuse Services have experienced. An example of which is the recent tendering process which the Trust has secured. Jackie is not afraid of change and supports and encourages others to embrace it, remaining positive throughout. It will be a great loss to the service when Jackie retires in May 2013.


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The Full List of

Nominations Congratulations to everyone who was nominated for an OSCARS award. The Unsung Hero Award – Non Clinical Setting - Sally Pope - Graham Barr - Chubby Ali - Lea Taylor - Patricia Lee - Fiona Chappell - Rob Jones - George Cook - Stella Hardy - Kirsty Hilton - Bill Carpenter - Sue Bernstead - Derek Brown - Tracey Bird - Jeffrey Day - Cathy Harvey - Kim Kirk - Anna Ellerton - Kate Duncan - Lusia Coulson - Kevin Mee - Jenny Hall - Catherine Brookes - Vincent Keep

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Martin Coupland Hayley Stow Kate Deamer Tom McDade Jane Kirk Justine Ingamells

The Unsung Hero Award – Clinical Setting - Roy Rogers - James Routen - Paul Prendergast - Liz Tatham - Janine Smith - Janice Gill - Janice Corrie - Lindsey Woodhall - Dean Kay - Sallyanne Wilson - Joe Kilgariff - Dr Karmen SlavescaHollis - Michelle Jackson - Marie Ainsworth - Dan Collard - Susie Abbott - Ismail Ismail - Tina Howard - Emma Gough - Raksha Kitipaijit - Alex Biglands - Stephen Smith - Jane Robinson - Lindsay Self

The Innovator of the Year Award - Pulmonary Rehabilitation and Heart Failure Nurse Specialist Team - Community Matron Team – Bassetlaw Health Partnerships - Lyndsay Beck - Helen Ashwell - Bassetlaw Community Learning Disability Team (CLDT) - Nicola Adkin - Sarah Kotewicz - Rebecca Sams - Dental Decontamination Team - Chris Anthony - Dr Julie Repper - Joe Kilgariff - Jayne Kirkby - Lynne Cotterill - Systems Development Team

The Leadership Award - James Routen - Dawn Robertson - Jayne Bowns - Lynne Cotterill - Dr Eric Mendelson - Alison NewshamKent - Julian Eve - Marie Armstrong The Equality and Diversity Award - Bill Carpenter - Angela Foster - Kate Deamer - Rachel Phillips - Leah Ousley and Paul Quilter

- North Notts Family Therapy Partnership Model - Specialist Child and Adolescent Mental Health Services - Dietetic and Catering team - Clare Hayward - Oral Health Promotion Team - Steve Ball The Team of the Year – Non Clinical - Skills for Work and Life Team - Sure Start North Broxtowe Team - Volunteer Tutors - NHS Litigation Authority Core Project Team - Community Nutrition Team - Mental Health Services for Older People (MHSOP), Community Mental Health Teams, Admin Leads

- Single Point of Access – Retford Hospital - Substance Interventions Recovery Team - Thorneywood Child and Adolescent Mental Health Services Outpatient Admin Team - East Midlands Leadership Academy - Oral Health Promotion Team - The Forensic Division Finance Team The Team of the Year – Clinical - Rowan 2 Ward Team - Recovery College Staff and Volunteer Team - Musculo-Skeletal Physiotherapy Team - Erskine Nursing Team - Olympic Champions - Children in Care and Adoption Health Team - Therapy Team, Fountaindale School - Intermediate Care Team Leaders - Essence of Care Benchmark Working Party - Paul Fletcher and Dr Karmen SlaveskaHollis - Helen Johnson and Jo Wigley - Dialectical Behavioural Therapy Team - Cheltenham House Team - Coordinators – Arnold Lodge - Physical Healthcare Team – Arnold Lodge - Rutland Ward Team - Clinical Dietetic Team - Health Inspectors - Learning Disability Health Facilitation Team - Podiatric Surgery Team - Communication Support Team – Portland College - Pulmonary Rehabilitation Team - Multi Disciplinary

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Team – Thorneywood Adolescent In-Patient Unit Nottingham West Heads of Service Team Community Continence Service Newark and Sherwood Child and Family Health Team Department of Foothealth Children's Speech and Language Therapy – Autistic Spectrum Disorder Team Horticulture and Work Skills Team Ward B50 - Mental Health Services for Older People (MHSOP) HMP Stocken Healthcare Team Section 17 Restaurant Team – Wathwood Hospital Phil Dickinson 'Patient Involvement Team'

The Liam O’Neill Fighting Stigma Award - The Rosehips - Therapeutic Skills Team - ‘Let's Talk About It' Project Team - Wathwood Hospital Farm Shop Team - Health Inspectors

The Lifetime Achievement Award - Liz Tatham - Pete McGrath - Jocelynne Sharp - Angela Pemberton - Jackie Dennis - Allison Tennant - Edit Bodis

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Developing collaboration into new services – the long game

Barchester Healthcare and the Trust began working together in a collaborative way in May 2008. A formal Board, led by Mike Cooke and Chief Executive of Barchester Healthcare, Mike Parsons, was established to support different projects and service developments based on the quality, innovation, productivity and prevention agenda. Over the last year a number of exciting projects have been developed. These include:

• Joint funding of a new Chair in Dementia with The University of Nottingham. Tom Dening was appointed in late 2012 and his post is helping to create a 'centre of excellence' in dementia research as part of the overall development of the Mental Health Institute. • Opening of the Portland Suite in Worksop to support people with enduring mental health needs. • Shared leadership development, including a new opportunity for people within both organisations to exchange roles and spend a 'week in the life of'.

February 2013 saw the official opening of Forest Hospital in Mansfield. Mike Cooke and Mike Parsons opened the 50 bed flagship facility for people under the age of 65 with working age dementia, alcohol related brain injury and Huntingtons Disease. The Hospital provides high quality intensive and rehabilitative care for people and their families, from Nottinghamshire and beyond, affected by the illnesses, with a focus on personalisation and community living. The Hospital is run by Barchester but has a modern matron and other staff seconded from the Trust working in it – a truly integrated service. The two organisations have also worked together in developing a new nursing home which will support older people and people with dementia in Newark which will work with the community team. The facility is due to open in June/July 2013. The next exciting programme of work will be discussed at the annual review in May. This really is a team approach with a growing joint prospectus.

Mike Cooke and Mike Parsons officially open Forest Hospital


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OSCARS

Award Winners 2004 – 2013

The Lifetime Achievement Award - 2004: Anne Garland, Thorneywood, Nottingham - 2005: Graham Oldfield, Sutton Health Centre and Dr Margaret Oates, Queen’s Medical Centre - 2006: Bridget Turland, Broomhill House, Nottingham and Rick Elvins, Rampton Hospital, Retford - 2007: Carol Cheetham, Kirby in Ashfield - 2008: Carol Davies, Ward Manager, Rampton Hospital - 2009: Dr Sheila Gibson, Consultant Psychiatrist, Queen’s Medical Centre, Nottingham & Professor Conor Duggan, Consultant Psychiatrist & Professor and Head of Section of Forensic Mental Health, Nottingham University - 2010: Sharyn Findlay, Specialist Practitioner Substance Misuse, Rampton Hospital, Retford - 2011: Jim Walker, Associate Director Performance and Partnerships, The Forest, Mansfield - 2012: Nick Daibell, General Manager Adult Mental Health County, Millbrook Mental Health Unit, Sutton-in-Ashfield - 2013: Allison Tennant, Nurse Consultant, Peaks Unit, Rampton Hospital The Firm Foundations Award - 2004: Brenda Hinton, Highbury Hospital - 2005: Portering Team, Wells Road Centre - 2006: Teresa Fitzsimmons, Hastings Ward, Highbury Hospital, Nottingham The Valuing Difference Award - 2004: Eric Adjaidoo, Regent Street, Nottingham - 2005: Carol Robinson and The Dynamite Team, residential services, Nottingham - 2006: Sandra Collins, Shevaughn Bravo and Tanya Lewis, Regent Street, Nottingham - 2007: Zulf Hussain, Westminster House in Nottingham - 2008: Uhuru Group, 19 Regent Street, Nottingham - 2009: Personality Disorder Equality and Diversity Group, Rampton Hospital, Retford - 2010: Angela Simpson, Sharon Esprit, Beverley Taylor, Samina Naz, Community Development Workers, Nottingham and Worksop.

The Kate Smyth Award - 2004: Sheila Mallon, Nottingham - 2005: Dot Whittaker, Andrea Worrall and Linda Prendergast from 145 and 106 Thorneywood Mount in Nottingham - 2006: Eva Stevenson, Sheila Mallon and Cathy Oakland, Macmillan Close, Nottingham - 2008: Arnold Lodge Women’s Services Team, Arnold Lodge, Leicester - 2009: The Women’s Alcohol and Drug Service, 74 Portland Street, Kirkby in Ashfield - 2010: Treatment and Therapy Ward Managers, Highbury Hospital, Queen’s Medical Centre, and The Wells Road Centre, Nottingham The Views Into Action Award - 2004: Sue Thornton, Westminster House, Nottingham - 2005: Jackie Dziewanowska, Highbury Hospital - 2006: John French and Norman Upton, Oaklands Assessment Unit, Worksop - 2008: Sam Wellington and Deborah Yates, Highbury Hospital, Nottingham and 3 Lindsey Close, Mansfield Community Hospital - 2009: Tracey Wilkinson, Working Age Dementia Strategy Lead, Highbury Hospital, Nottingham - 2010: Dr Jennifer Clegg, Associate Professor & Honorary Consultant Clinical Psychologist, University of Nottingham and Highbury Hospital, Nottingham The Team of the Year - 2004: The Deaf Services Team, Eden Ward, Rampton Hospital - 2005: The Palmwood Court Team - 2006: The Hastings Ward Team, Highbury Hospital, Nottingham - 2007: The Visitor Centre Staff from Rampton Hospital - 2008: Peasehill Residential Unit Team, Peasehill Residential Unit, Nottingham - 2009: Communications Team, Duncan Macmillan House, Nottingham & Rampton Hospital, Retford - 2010: Involvement Volunteer Team, Involvement Centre, Duncan Macmillan House, Nottingham - 2011: Foundation Trust Programme Board, Duncan Macmillan House, Nottingham

The Team of the Year – Non Clinical - 2012: Peaks Education Team, The Peaks Unit Rampton Hospital, Retford - 2013: Volunteer Tutors, Hawthorn House, Mansfield The Team of the Year – Clinical - 2012: Nottinghamshire Specialist Epilepsy and Learning Disability Team, Highbury Hospital, Nottingham - 2013: Health Inspectors, Sir John Robinson Way, Arnold The Light Bulb Award - 2004: The Reflections Group, Darwin Ward, Wells Road Centre, Nottingham - 2005: Samantha Sykes, Head 2 Head Youth Offending Team - 2006: Bill Varnam, Duncan Macmillan House, Nottingham - 2007: The Choose and Book Project team, Duncan MacMillan House, Nottingham - 2008: 35 Dovecote Lane Team, 35 Dovecote Lane, Nottingham - 2009: Neil King, Community Psychiatric Nurse, CAMHS, St Johns Street, Mansfield - 2010: Michael Osborne, Service User Consultant, Involvement Centre, Duncan Macmillan House, Nottingham The Bureaucracy Buster Award - 2004: Mark Davies, Duncan Macmillan House, Nottingham - 2005: Mark Hipkiss, short stay psychiatric rehabilitation unit - 2006: Nicola Brown, Kirkby in Ashfield The Proving Partnerships Work Award - 2004: Margaret Price, Nottingham - 2005: Nottingham Mental Health Awareness Project and all those who have supported the annual Awareness Weeks since 1993 - 2006: Gladys Bombeck, Patients’ Council and Shirley Jeffs Open Door Project, Nottingham The Unsung Hero Award – Clinical Area - 2004: Janet Buckley, Lings Bar Hospital, Nottingham - 2005: Ruth Harrison, Ward 44 at the Queen’s Medical Centre - 2006 Robert Ashford, Beeston Day Centre, Nottingham - 2007: Karen Moore, Broxtowe Community Learning Disability Team in Nottingham - 2008: Jez Hayes, Support Time Recovery Worker, Byron House, Newark - 2009: John Leslie Townend, Communication/ Deaf Support Worker, Connaught Ward, Rampton Hospital, Retford Continued on next page > Positive OSCARS Special · April 2013 21


Positive Oscars 2013 special_twc news 09/04/2013 17:08 Page 22

< Continued from previous page

- 2009: John Leslie Townend, Communication/Deaf Support Worker, Connaught Ward, Rampton Hospital, Retford - 2010: Kerry Harrison, Community Nurse, Bassetlaw Community Learning Disability Team, Worksop - 2011: Sangita Dhawan, Community Volunteer Co-ordinator, Social Inclusion and Well-being Service, Foster Drive, Sherwood - 2012: Enid Cassidy, Health Care Environment Co-ordinator, Ward B1, Bassetlaw Hospital, Worksop - 2013: Janice Corrie, Health Care Support Worker, Bassetlaw Hospice, Retford The Unsung Hero Award – Non-Clinical Staff - 2004: Elaine Read, Duncan Macmillan House, Nottingham. - 2005: Sarah Puttock, Rampton Hospital - 2006: Ann Snodin, Duncan Macmillan House, Nottingham - 2007: Lindsey Wallis, Duncan MacMillan House, Nottingham - 2008: Joanne Spencer, Personal Assistant, The Forest, Mansfield - 2009: Richard Brown, Head of Capital Projects and Property, Capital Planning Unit, Forest House, Mansfield - 2010: Grace Nembhard, Personal Assistant, Duncan Macmillan House, Nottingham - 2011: Malcolm Cooper, Carer and Involvement Volunteer (posthumous nomination) - 2012: Richard Murden, Care and Environment Co-ordinator, Thorneywood Adolescent Unit, Nottingham - 2013: Lusia Coulson, Administrator, Broxtowe Mental Health Intermediate Care Team, Stapleford Care Centre Volunteer of the Year Award - 2007: Helen Roadley at 35 Dovecote Lane in Beeston and the Queen’s Medical Centre - 2008: Pauline Ridley, Volunteer Befriender, Rampton Hospital - 2009: John Turner, Volunteer, 35 Dovecote Lane, Nottingham - 2010: Eric Monk, Volunteer, St Francis Day Hospital, Nottingham Leadership Award - 2007: Sharon Squires, Highbury Hospital, Nottingham - 2008: Julie Swann, Team Manager, SPAN, Nottingham - 2009: Gary Wheatcroft, Ward Manager, Daybrook Ward, St Francis Unit, City Hospital, Nottingham & Dot Whittaker, Ward Manager/Team Leader,

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The Willows, Highbury Hospital, Nottingham 2010: Nigel Groves, Involvement Projects Development Worker, Rosewood Centre, New Ollerton 2011: Louise Bussell, Modern Matron, Women’s and Personality Disorder Men’s Directorate, Rampton Hospital, Retford 2012: Karen Elliott, Arts Therapies and Speech and Language Therapy Team Manager, Rampton Hospital, Retford 2013: James Routen, Health and Well Being Coordinator, Arnold Lodge, Leicester

WHO WE ARE...

The Liam O’Neill Fighting Stigma Award - 2009: Jane Danforth, Involvement Officer, Involvement Centre, Duncan Macmillan House, Nottingham - 2010: Alix Hind and Sally White, Substance Misuse Anti Stigma Leads, Involvement Centre, Duncan Macmillan House, Nottingham - 2011: The Human Library Project Team, Duncan Macmillan House, Nottingham and New Ollerton, Newark - 2012: Positive about Panthers Project Team Millbrook Mental Health Unit, Sutton-in-Ashfield - 2013: Health Inspectors, Sir John Robinson Way, Arnold

WE NEED YOU!

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Professor Clair Chilvers Honorary Award - 2010: Gladys Bombek, Involvement Team Volunteer, Involvement Centre, Duncan Macmillan House, Nottingham Innovator of the Year Award - 2011: Perdita Jackson, Education Co-ordinator, The Peaks Unit, Rampton Hospital, Retford - 2012: Dr Emma Meldrum, Clinical Psychologist, Specialist Community Child and Adolescent Mental Health Services, Thorneywood, Nottingham - 2013: Oral Health Promotion Team, Byron Court, Arnold Equality and Diversity Award - 2011: Dr Pat Williams, CHP Transition Project Manager, Duncan Macmillan House, Nottingham 2012: Peer Support Worker Team City and County Highbury Hospital, Nottingham and Millbrook Mental Health Unit, Sutton-in-Ashfield - 2013: Rachel Phillips, Hexgreave Hall, Farnsfield The Dean Fathers Honorary Award - 2012: Alison Wright, Health Visitor Park House Medical Centre, Nottingham

You may have picked up this copy of the newsletter not knowing what Nottinghamshire Healthcare NHS Trust is. We provide integrated healthcare services including mental health, learning disability and community health services. We also manage medium secure units in Leicester and Rotherham, and the high secure Rampton Hospital near Retford and provide healthcare in 11 prisons across the East Midlands and Yorkshire.

If you have any ideas or suggestions for the newsletter, please contact Suzanne Aitken in the Trust Communications Team on 0115 955 5403 or via email at suzanne.aitken@ nottshc.nhs.uk. We are always pleased to receive articles for possible publication, but ask that they do not exceed 300 words. Wherever possible when naming individuals, please include details of their job titles/roles and the organisation they are from. If any individuals other than yourself are mentioned in what you write or featured in accompanying photographs, please make sure you check with them that they are happy to be potentially featured. It is your responsibility to ensure this consent is given. Please send photos as separate image files and not in Word documents. Please note that the Communications Team has full editorial control and may have to edit articles appropriately. Therefore, if you want to see the final version please ensure you send your article in with plenty of time before the deadline and state clearly what you require. If you would like copies of any past editions of Positive, or if you are having any ‘distribution issues’ with the newsletter – whether you’re receiving too many copies, too few, or none at all – then please contact us. If you would like your story in the June issue of Positive, please contact us by 3 May 2013. However, due to space constraints we cannot guarantee the publication of all articles received by the deadline. Nottinghamshire Healthcare NHS Trust, The Resource, Duncan Macmillan House, Porchester Road, Nottingham, NG3 6AA tel 0115 969 1300 www.nottinghamshirehealthcare.nhs.uk www.facebook.com/ nottinghamshirehealthcare www.twitter.com/nottshealthcare Printed on Cocoon · 100% recycled paper


Positive Oscars 2013 special_twc news 09/04/2013 17:08 Page 23

Konica Minolta East: working in partnership to deliver cost efficient print solutions Konica Minolta East has been providing print, copy and scanning capable devices to Nottinghamshire Healthcare for many years and our relationship with the Trust has always been based on a partnership as opposed to that of just a supplier and customer. During the last 12 months, Konica Minolta has been assisting the Trust to realise the potential of its Print Strategy – a project which aims to provide the Trust’s workforce with a modern, managed, reliable, cost efficient and right sized print, copy and scan fleet. Alongside the Trust’s I.T department and its Print Relationship Manager, Dominick Ferguson, Konica has deployed a new fleet of print equipment and attendant print management technologies at Duncan Macmillan House, Millbrook Mental Health Unit, Arnold Lodge and Rampton Hospital. Staff at these sites now benefit from a centrally controlled print solution, enabling them to print from any device using a personal electronic print card. Beth Mobbs-White, CPA Administrator at Duncan Macmillan House said: “My role requires me to do a lot of printing and the system is always reliable. It is particularly convenient that I can scan, print and copy from a number of printers in the Trust.” As ever we look forward to continuing our commitment to support Nottinghamshire Healthcare in the forthcoming year. The year ahead for us as the Trust’s print partner will be

an exciting one. We look forward to working with the Trust to support planning and wider deployments of these technologies. It is envisaged that the next 12 months will be spent assisting the Trust to grow and develop its print strategy to support the ever changing needs of its staff. This will ultimately deliver a more modern and robust fleet of print equipment for staff, whilst making significant savings for the Trust.

Finally, we would like to thank all Trust staff for their support and patience during the rollout of these printers without which it would not have been such a success.

Jonathan Booth, Head of Solution Sales Andy Garratt, Head of Solution Technical Steve Dudley, Programmes and Projects


Positive Oscars 2013 special_twc news 09/04/2013 17:08 Page 24

Positive Oscars 2013 Special  

All the latest news from Nottinghamshire Healthcare NHS Trust's Outstanding Contribution and Recognition Sheme ceremony 2013

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