Community Development Workers Report 2009-10

Nottinghamshire Healthcare

NHS

NHS Trust

Positive about mental health and learning disability

Delivering Race Equality in Mental Healthcare Nottinghamshire Community Development Workers Annual Review 2009-2010

Joginder Singh Prem addresses a 200 strong crowd at the CDW Service Launch in April 2009.

introduction Delivering Race Equality (DRE) in Mental Healthcare was a five-year programme launched in January 2005 by the Department of Health. It was developed to address inequalities in patient admission, detention and experience of mental health services for ethnic minorities.

The programme had three ‘building blocks’: • More appropriate and responsive services – achieved through developing organisations and the workforce; to improve clinical services and to improve services for specific groups, such as older people, asylum seekers and refugees, and children • Community engagement – delivered through healthier communities and by engaging communities in planning services, supported by 500 new Community Development Workers

Their remit has been very broad but has been defined using the following main functions: • Change Agent - Identifying community concerns and gaps in services - Seeking out capabilities of communities to develop innovative practice - Increase channels of communication between community and statutory services.

• Service Developer

• Better information – from improved monitoring of ethnicity; better dissemination of information and good practice; and improved knowledge about effective services, including a new regular census of mental health patients.

By using these building blocks Nottinghamshire Healthcare aims to improve mental health services for Nottinghamshire’s Black Minority Ethnic (BME), refugee and asylum seeking communities.

The role of the Community Development Workers (CDWs) has been to assist in achieving the above building blocks, focusing on better engagement of services with their local communities.

- Promoting and developing joint working between community and statutory services - Advising on staff education and training - Highlighting the importance of culture in service systems and practice.

• Capacity Builder - Help develop socially inclusive BME communities - Assist in the development of community organisations - Engage in the establishment of community leadership.

• Access facilitator

Just wanted to say a very big thank for yesterday. Speakers were still referring to and identifying with your talk during the rest of the day; also many people came up to me and said “he told it like it was and that’s what we need to hear”.

- Direct people to community resources - Address barriers, such as language and culture, to services - Help people find effective pathways to services.

This review will describe our progress in each of the above areas, and the methodologies used.

Krishna Bhatti, Community Development Worker, to Joginder Singh Prem

Annual Review 2009-2010 · 3

background The Nottinghamshire CDWs were initially assigned to cover the following areas: • -

Geographically Bassetlaw Newark and Sherwood Mansfield Ashfield Hucknall and Broxtowe City and Rushcliffe

Below: Aisha Khan shares her experiences at the Service Launch.

The team had been effectively supported by Eric Adjaidoo (African Caribbean Clinical Lead) and Julie Gardner – Associate Director for Health and Social Care.

The arrival of Aneela Asim, Service Manager at the beginning of 2009 marked some significant changes in the way the team worked. In April 2009 we consulted on a delivery plan and new way of working. This was agreed with the team and key stakeholders to be taken forward.

• One CDW allocated to the Low Secure and Community Forensic Directorate.

The CDWs were keen to implement their objectives which included the following:

Overall there were 11 CDWs; nine CDWs hosted by the Trust and two CDWs hosted by NHS Nottingham City.

• Nine CDWs were divided across the Trust and other service providers in place of geographical set up

Initially CDWs focused their efforts on scoping the geographical areas, identifying the make up of the communities and what services may or may not exist in the area. This helped shape their future priorities. The Low Secure and Community Forensic CDW, Sharon Esprit developed relationships, and identified areas of development in that directorate.

• The CDWs were assigned to specific directorates and priorities across the Trust and other service providers such as the NHS Nottinghamshire County

The BME service user regional research project... a valuable contribution by Nottinghamshire’s NHS service users from Dynamite, Uhuru, and destiny groups to share experiences and has contributed to service users development and empowering the service users in a shared sense of ownership.

Otis Hinds, Support Worker, Sheffield African Caribbean Mental Health Association

4 · Nottinghamshire Community Development Workers

• CDWs were to take a lead on key action or task areas to ensure that there was a robust way of measuring improvement and performance • CDWs took on a joint approach in engaging with the diverse range of communities in Nottinghamshire.

After almost two years in existence we’re pleased to have the opportunity to present some of the key challenges, success stories and areas of development that the CDWs have been involved in.

Service Launch The CDWs began 2009/10 by officially launching their service to a range of audiences from the voluntary sector, faith community and healthcare sector as well as many individuals who had an interest in learning more about achieving race equality in mental health services.

The launch was held on the 20 April 2009 at Trent Vineyard in Nottingham and attracted 200 delegates. The key note speakers for the day included: • Local commissioners

Highlights of the Service Launch with keynote speeches from Professor Mike Cooke, Chief Executive (top right) and Professor Rachel Munton, Executive Director (centre).

• Aneela Asim – Service Manager The day was a huge success filled with motivating speeches and live entertainment. It was reassuring to see some of our commissioners and key stakeholders confirm that we were on the right track.

• Service users and carers • Melba Wilson, National Equalities (DRE) Director • Rosie Hepple, Mental Health Development Manager, NHS Nottingham City).

Some of the Trusts own professionals also came along to share their insights including • Professor Mike Cooke, Chief Executive • Professor Rachel Munton, Executive Director of Nursing and Allied Health Professionals. Rachel, who was the Executive responsible for equality and diversity is currently seconded as Deputy Director of the East Midlands Leadership Academy.

• Catherine Conchar – Head of Equality and Diversity

Charlotte Wilcockson – Commissioning Group Representative – NHS Nottingham City opened the event by stating that, “We should celebrate that we have Community Development Workers and we should celebrate their achievements and successes. Nottingham has a commitment to race equality and this can be achieved nationally, regionally and locally with the aid of CDWs”.

Melba Wilson mentioned how much she liked coming to Nottingham “because Nottingham walks the walk and talks the talk and has plenty to be proud of ”.

Professor Mike Cooke said, “I want communities to engage with CDWs. Leadership is about you and how you behave, about being effective and about how you approach problems”.

A full report of the launch is available on request.

Annual Review 2009-2010 · 5

change agent

each partner, as well as the BME community. This Partnership also wanted to ensure that there was a more appropriate referral mechanism into services as well as knowledge of what services were available through different agencies.

Building partnerships

BME Service User and Carer Group

The CDWs have all supported a number of BME organisations in understanding the basic issues of mental illness. This in turn has resulted in creating stronger links between these organisations and statutory service providers, as well as other larger voluntary sector organisations such as the Alzheimer’s Society.

One of the key targets set for the CDWs was to develop a BME Service User and Carer Group that could have a voice in the delivery and improvement of mental health service provision.

A group was initiated and the first meeting was held in May 2009 as a cross representative forum with attendance from Indian, Pakistani, African and Caribbean communities. This meeting was lead by the Service Manager, Aneela Asim and participants were able to fully engage as she communicated in the two languages required; English and Punjabi. This meeting went well however further thought was needed around future meetings so we could include other BME communities and support their language needs.

The are many services that have a key role in supporting service users and carers, in terms of advocacy, carers breaks, social support as well recreational activities. Historically the reach of these services in to the BME communities as well as to existing service users and carers has been quite poor. However the positive outcome of the work of the CDWs has led to these service providers recognising this and they are now channelling their energy in to working alongside CDWs to build links in to the communities.

This partnership work has been very valuable, as the communities have started to realise where they can go for support and have started to build trust in the services. Although this progress is at very early stages, continued development work will help strengthen these relationships.

Nottinghamshire County Council Adult Social Care and Health has allocated £7,000 to the CDWs to engage further with BME communities as well as develop the new European communities in the county and raise awareness of the Carers Break Service. The CDWs have used some of this to host partnership events with community organisations. Feedback from some of the events identified that modifications need to be made to ensure that the Carers Breaks Service is more accessible and culturally appropriate to the needs of diverse communities. Further development will be required around this area next year.

CDWs have worked in partnership with other statutory bodies to deliver a Promoting Positive Partnerships Event, which was very successful.

Partners included the Nottinghamshire County Council, NHS Nottinghamshire County, Colonel Frank Seely School and the Trust. The main aim of this event was to raise the profile of services to

6 · Nottinghamshire Community Development Workers

The group met for a second time in November and was supported by CDWs, however attendance was low. Of the attendees there were many new members which was a positive sign.

There were some external speakers and this appeared to have a detrimental affect on the participation of the group, especially new and less confident members. This indicated that we needed to build the group and their confidence before bringing speakers in.

A number of BME service users and carers have subsequently engaged in groups facilitated by the Trust as well as other service providers. Some of the group members have also participated in the Race Equality Cultural Capability (RECC) training and have now become facilitators.

It is hoped that the CDWs will continue supporting this group over the next year. The aim of the group is to influence service improvement across the City and County. The CDWs will be supporting the individuals to join interview panels, Trust inductions and local policy development. The group will not be static and the CDWs will be recruiting and supporting more people through the year.

We will consider, however, how CDWs can have access to interpreters to ensure we are providing an inclusive service when engaging with service users and carers. There have also been clear guidelines developed, considering the health and safety of the CDWs and service users and carers if there were any situations that required clinical support and intervention.

There have been a number of service users and carers who want to be more actively involved in supporting people in care as well as in recruitment and selection. The main barrier to

their involvement has been support with childcare, travel expenses and support at home.

Consideration will need to be given to how we can remove these barriers as we improve our engagement and involvement.

Wellness Recovery Action Plans (WRAP)

completed the training of which at least nine were service users and carers.

The RECC training has been incorporated in to the Trust Learning and Development Prospectus and has been given the following Knowledge and Skills Framework (KSF) mapping.

CDWs from both the Trust and NHS Nottingham City have been involved in supporting community leaders to access WRAP training, funded by the National Mental Health Development Unit. The Trust CDWs have recently been working with one of the Community Facilitators from the Nottingham African Women’s Empowerment Forum (NAWEF) organisation to develop the roll out of this.

• Equality and Diversity – Level 3 • Personal and People Development – Level 2 • Communication – level 2

So far 13 facilitators have been trained to deliver culturally sensitive WRAP programmes.

This provides an excellent opportunity for service users or patients to be more involved in their care planning, focusing on recovery and what makes them feel well rather than on their illness.

Health and Social Care Module

A long term strategy needs to be developed as to how the training will be co-ordinated consistently across the Trust. The current plan is to deliver modules each month that any one can book on to, and to deliver bespoke training to those teams that require this.

Javid Khalique, CDW for Mental Health Services for Older People (MHSOP) has worked with Keith Sykes and Joyce Francis from the BECONN Project to develop a module for the Health and Social Care Certificate. The delivery of the module was very well received by those who have studied it.

Stress management

service developer Race Equality Cultural Capability (RECC) training Most CDWs have now completed the RECC training, commissioned by Care Services Improvement Partnership (CSIP). Staff members have worked in partnership with accredited service users and carers to deliver sessions to a range of Trust professionals including; Occupational Therapists, Social Workers, Key Workers, Community Mental Health Teams, Assertive Outreach Teams and Managers. Managers and Team Leaders are booking further modules which can be tailored to their needs.

The Trust separately commissioned training for their staff. The CDWs successfully contributed to the programme by enabling services users and carers to be partnered with a staff member. A total of 23 people

These training sessions were delivered in partnership with Domestic Violence Coordinators from the Gedling and Broxtowe teams of the Nottinghamshire County Council to a group of women who had suffered domestic violence. The team’s aim is to adapt the session so that it can be appropriate to be targeted at women from the different BME communities.

Low Secure and Community Forensic Directorate The CDW for the Low Secure and Community Forensic Directorate, Sharon Esprit has been working hard raising cultural awareness and the profile of the African Caribbean Clinical Lead, Eric Adjaidoo within the prisons we serve and secure units of the directorate.

She has provided ongoing support to the Prison In-reach Team to improve understanding of BME patient issues to ensure culturally appropriate care.

A drama based cultural awareness training event was developed with the support of the CDW and was very positively received by 14 service users and 64 members of staff. They felt that the drama was a very effective way of learning.

Sharon has also developed a staff survey for the Low Secure and Community Forensic Directorate which will reach about 40 staff.

Annual Review 2009-2010 · 7

capacity builder The CDWs have been developing the capacity of organisations that don’t normally engage with mental health service providers, yet have access to most of the marginalised BME communities.

A full list of the organisations that have been supported so far and the type of support offered are listed later in this review.

The Team have been supporting new and small groups for approximately six months and existing and larger groups for three months before identifying further groups to support in the County, particularly Bassetlaw. Targeted work has been delivered by the CDW, Beverley Taylor, to engage new European communities as well as other BME communities. The needs in the County are different and there is more effort required to establish and develop support mechanisms for the BME communities, who are living in fairly isolated conditions.

Right: EKTA celebrates World Mental Health Day 2009.

Some examples of this development are: • Raising awareness of mental health and mental health services • Supporting organisations that deliver training to develop a mental health awareness module as part of their training • Supporting with the development of constitutions to include emotional health and wellbeing and access to resources • Creating links with other organisations as well as the statutory sector service providers • Develop new organisations where communities are not coming together, for example, the Polish community in the County • Empower communities to influence the mental health services.

The CDWs are exploring ways in which the established BME City organisations can support the communities in the County. This is currently work in progress and will need to be evaluated at the end of next year.

During this year approximately 40 groups and organisations have been supported by the CDW Team in engaging with the mental health services or further development as an organisation. Some of these appear later in this document to not only inform you of their progress but to give you details on how to contact them. It is planned that the CDW team will develop a directory of all the different types of mental health services which exist both in the City and County. This will mean we will have a comprehensive stakeholder list for all of the parties we work with. Hopefully this will be a joint initiative between both primary and secondary services over the next year.

I am a Carer for my son who has been diagnosed with Schizophrenia.

I was struggling with understanding what my son was doing... I had a lack of confidence in discussing issues with his nurse. Angela Simpson enabled me to attend training courses and provided me with information about Mental Health. She took time to explain things to me. This empowered me and I became more confident to deal with issues.

Lloyd Feron, carer

8 · Nottinghamshire Community Development Workers

access facilitator The CDWs had been linked to particular service areas to help improve services as well as help communities access services. All CDWs will still have the main objective of engaging with communities, raising cultural awareness and supporting third sector organisations however each one will have key projects that they will have to focus on in that area.

The table below shows how the CDWs were structured.

Directorate/PCT

CDW

Priorities

Child and Adolescent Mental Health (CAMHS)

Angela Simpson

• Assist families in accessing personalised, appropriate and timely support when needed • Monitoring of the uptake of services by BME groups

Adult Mental Health (AMH)

Mustafa Syed Krishna Bhatti

• Early Intervention in Psychosis • Medicine management

Mental Health Services for Older People (MHSOP)

Abdul Khan Javid Khalique

• Mapping where there’s a lack of services

Learning Disability Services (LD) Jayesh Jani

• Identifying BME service users’ needs to assist learning disabilities services

Low Secure and Community Forensic

Sharon Esprit

• Raising profile of African Caribbean Nurse Specialist in prisons • Developing staff survey

County Mental Health Bassetlaw

Beverley Taylor

• Engaging and developing new European communities • Identifying BME communities in Bassetlaw

Adult Mental Health (AMH)

Samina Naz

• Supporting to raise awareness of Direct Payments scheme • Identifying BME communities in the County

The CDWs were linked to the directorates to build links with services and to understand these areas better and areas of development.

They then went on to champion race equality on each of the local equality and diversity forums. Aneela Asim supported the Trust’s Equality and Diversity Steering Group across all services; this ensured that there was a consistent approach and contributing mechanism at each level.

they have been linked to. They have also raised the cultural awareness of staff as well as providing support to medical practitioners to better understand the needs of families around faith and spirituality. This has enabled families to understand the need of medical intervention whilst practitioners understand the needs of families who want their faith and spirituality to be a part of an individuals care pathway.

The CDWs have also contributed to the Equality Impact Assessments in the services

The Service Manager role ended in March 2010. The post was created to provide

Annual Review 2009-2010 · 9

support to the CDWs, which included development of a framework for the delivery of the DRE agenda over a period of 18 months. To ensure a smooth transition, the CDWs will be restructured for 2010/2011 and managed under the directorates or area they have been supporting.

This restructure is a positive step towards mainstreaming community engagement, development, empowerment and race equality as being a part of core business rather than a stand alone service.

The CDWs will continue to develop and improve services in line with the DRE agenda but will now work as an integrated part of services.

CDW

Future directorate link

Jayesh Jani

AMH with a link to LD

Samina Naz

AMH City and County

Mustafa Syed

AMH City and County

Krishna Bhatti

AMH City and County

Angela Simpson

CAMHS – City and County with a link to substance misuse

Javid Khalique

MHSOP City/County

Abdul Khan

MHSOP City/County

Beverley Taylor

AMH County, cross directorate remit, Bassetlaw region

Vacant

Low Secure and Community Forensic Link to Arnold lodge and Wathwood

(previously Sharon Esprit)

Race Equality and New Horizons The CDWs will need to work with the regional and national policy drivers to ensure that the race equality agenda continues to be delivered as part of the New Horizons strategy (a recent policy which aims of improving people’s quality of life and wellbeing, and improving the quality and accessibility of services for people with poor mental health).

They will also need to ensure that activity is continued to build the capacity of the voluntary sector and faith community.

Below left: Mustafa Syed working in partnership with Julia Jefferson from the Alzheimer’s Society.

Contact the CDW team For further information or support please contact the team on the details below.

Tel: 0115 952 9451 Email: cdw@nottshc.nhs.uk

As a group leader I have personally gained emotional support and strength through working closely with Angela Simpson (CDW) on capacity building issues. She has enabled me to strengthen my leadership qualities for the group by providing accurate information on funding streams and signposting.

Angela has assisted us in widening our network to work more closely with Health agencies... through her support she has assisted us in gaining confidence and enabled us to develop a young persons group which we didn’t have before.

Faith Gakanje, NAWEF

10 · Nottinghamshire Community Development Workers

meet the team The next section has been dedicated to introducing the CDW Team and what they feel have been some of their personal achievements through the year.

Aneela Asim, Service Manager Email: aneela.asim@nottshc.nhs.uk I was recruited in September 2008 to lead and develop the work of the CDW Team. I am currently based between SPAN and Westminster House in Nottingham and have been reporting to Julie Hall as part of the wider Social Inclusion Agenda.

My previous role was Chief Executive of the Nottinghamshire Black Partnership where I worked for over five years, I worked on influencing race quality priorities across Nottinghamshire and had worked in partnership with ONE Nottingham, Greater Nottingham Partnership, Nottingham Community and Voluntary Service, Community Network, Crime and Drugs Partnership, City Health Partnership and closely worked with the Children and Young People’s Partnership where I chaired the Equality and Diversity Shadow Board.

Aneela Asim (top), Angela Simpson

My passion for achieving race equality comes from personal experiences of the institutions I have encountered in my life, which included school, counselling services, and social services.

These services had a lack of cultural awareness and were not able to meet my needs, resulting in me facing many challenges. In the end those negative experiences have proved to be positive as it has encouraged me to want to change things.

Angela Simpson, CDW, CAMHS Mobile: 07500 605 683 Email: angela.simpson@nottshc.nhs.uk My background is as a Mental Health Practitioner and I’m committed to assisting, enabling and supporting service users and carers. As a trained Practitioner I have acquired an understanding of mental health issues from an ‘inside’ statutory service. I also advocate for service user and carer empowerment which allow for valuable contributions participation and community engagement.

I want to make a difference in the perception and treatment of mental illness within diverse communities and aim to highlight issues of culture, race, ethnicity and various other components which may contribute to a person’s treatment of care and may affect a person’s quality of life.

As a CDW I have an interest in the effectiveness of mental health care. I am working towards ensuring that better information regarding mental health is disseminated in various formats in the community, this also includes raising awareness and reducing stigma amongst BME communities. I will soon have the opportunity to co-ordinate a service user and carer group based within the Involvement Centre in Nottingham. I am also a trained Practitioner in Community Regeneration and Development and Applied Social Care Health and Communities. I have a keen interest in service improvement and development.

My key achievements this year have been:

My key achievements this year have been: • Hosting and organising the CDW Service Launch • Gaining national recognition for my team being one of good practice • Initiating and developing a BME Service User and Carer Group • Jointly delivering community empowerment events with the One Nottingham Community Empowerment Group • Leading on the RECC training • Successfully managing a regional BME Service User and Involvement Project • Developing a framework for the CDW Team.

• Finding funding for and giving support to NAWEF through delivering WRAP and the assistance of developing their youth group • WRAP – Access Facilitator – delivery to community groups, success in completion and presentation of outcomes for groups to PCT commissioners • Community engagement – refugees, asylum seekers and children • Community participation – BME service user research in Sheffield – this have been contributed to by Dynamite Uhuru and Destiny mental health service user community groups • Promoting Positive Partnerships Event • Winning a Trust OSCAR in the Valuing Difference category.

Annual Review 2009-2010 · 11

Sharon Esprit, CDW, Low Secure and Community Forensic Directorate Mobile: 07500 605 682 Email: sharon.esprit@nottshc.nhs.uk

the secure units and prisons in the City and County.

I am also a member of the training and development sub-group within the CDW team.

My key achievements this year have been:

I have always worked in a role where I have supported people and my career began in the IT industry. I gained extensive experience in the provision of IT programming, technical support and problem solving skills, during several successful years with a major London financial organisation.

A near death experience inspired me to complete a Masters degree in counselling at Nottingham University and after graduating, as a person-centred counsellor; I left the IT industry and worked for a Nottingham based charity and various government organisations as counsellor and personal advisor to disadvantaged people. Major achievements were setting up a new counselling service for a Department of Work and Pensions and being specifically chosen by a counselling organisation to counsel African Caribbean staff who worked for the BBC Nottingham.

I joined the CDW Team in 2008 specifically to work in the Forensic Division and when I was asked what motivated me to become a CDW I replied, “My paid and voluntary work, thus far, highlights my passion for helping people change their lives for the better and I’m committed to helping people overcome problems, whether they are personal or professional. I have a particular interest in working with BME groups as I’m aware that culturally, we are not encouraged to seek ‘outside’ help with emotional issues and have always queried a possible link with this attitude and the overrepresentation of African Caribbean people in the criminal and mental health service”.

My work revolves around the staff, patients and community accessing mental health services within

• Developing NHS cultural awareness leaflets with a view to using or adapting them for the Forensic wards • Taking the lead on a new staff survey • Re-establishing links with Amaani Tallawah • Building new working relationship with Physical Therapy in the Community (PTIC) organisation and will help their service users access Direct Payments facilities and refer Wells Road Centre patients to them • Became a Forensic Services representative of the forum looking into transitions of patients between directorates, with my specific focus being patients referred to or from Forensic Services • Raising cultural awareness and the profile of the African Caribbean Clinical Lead within the prisons and secure units • Supporting Prison In-reach Staff with BME patient issues • Became a Low Secure and Community Forensic Directorate representative, on recommendation, of the Trust Wide Race Equality Forum • Successfully selected for a place on the Trust BME Mentoring Scheme • Winning a Trust OSCAR in the Valuing Difference category.

I would like to express my thanks for the effort, organisation and hard work that you put in. The Citizenship event was an opportunity for providers in the community to come together for the benefit of the ESOL learners at college. It was of a great help for these learners to know what services are available to them and how to access them. The event proved to be successful due to your hard work.

Lindsay Ogden, Head of Skills for Life, North Notts College

12 · Nottinghamshire Community Development Workers

Sharon Esprit

Beverley Taylor, CDW, Bassetlaw Mobile: 07833 047 956 Email: beverley.taylor@nottshc.nhs.uk I joined the Trust in November 2008 to cover Bassetlaw and work in partnership with other organisations to raise awareness and address barriers to accessing mental health and other community services. Having being involved in different areas of voluntary community work for several years, I enjoy interacting with people and promoting social inclusion. I’m keen to increase the involvement and contributions of BME communities to ensure services are cultural appropriate and help individuals find effective pathways of engagement.

within the community, especially on BME matters.

I am committed to the Trust’s mission and values and hope to create links between partner organisations, BME communities, service users and carers and staff to help build bridges that lead to better services.

I am part of a team, in an organisation, that I feel will make a valuable difference to people. I never fail to be amazed at people’s (including myself) ability to learn, grow and manage change.

I enjoy writing short articles, gardening and being sociable. My family and work come a happy first in my life.

I hope to encourage dialogue within communities around mental health to combat myths and tackle discrimination, so concerns can be discussed openly and addressed in a positive way.

My key achievements this year have been:

My key achievements this year have been:

• A development project on mental health for BME young people and families

• Mental health training for ‘We Are One’ and ‘United Approach’ members

• RECC Trainer accreditation • Engaging with the private sector to access new and emerging communities • Establishing contact with a South Asian women’s group in Worksop • Organising a Polish Wellbeing Event – The Crossing Church & Centre, Worksop to raise awareness of mental health, health and other community services • Initiating, developing and capacity building a Polish community group in the county • Organising the first BME Emotional Health & Wellbeing Event – The Crossing Church & Centre, Worksop. This event not only raised awareness around mental health and community services but also offered free health checks for BME community • Jointly planning and hosting two Citizenship Events in partnership with North Notts College (NNC) – Worksop; aimed at BME students to promote mental health and carers advice also community services

• Two large events promoting the Trust and carer information with a total of 400 attendees

Beverley Taylor (top), Javid Khalique (middle), Jayesh Jani (bottom)

• Establishment of a joint agency and community scheme – “Improving Health for people from BME communities in Broxtowe Borough”. This involved working closely with commissioners • Drop in facility in Beeston through three groups joining hands to provide free welfare, educational and mental health advice, signposting and support • Supporting Dr Beena Raj Kumar’s meeting with the Asian women’s SAHARA group to promote the Trusts services and mental health awareness on issues such as depression, anxiety, cultural issues and needs people face • Supporting Adele Cresswell (Associate Director, Governance) with an equivalent of Foundation Trust (eFT) consultation with the Wollaton Asian Ladies Association

• CDW presentation to English for Speakers of Other Languages (ESOL) students at NNC.

• Development of the Patient’s Reference Group developed with a primary care practice to enable effective communication and engagement with its large BME community list.

Javid Khalique, CDW, MHSOP Mobile: 07500 605 680 Email: javid.khalique@nottshc.nhs.uk

Jayesh Jani, CDW, Learning Disability Services Mobile: 07766 780 490 Email: jayesh.jani@nottshc.nhs.uk

My background is in the health and social care sector with particular experiences in training and development and also management. I have also worked in the voluntary sector and enjoy working

I have over 20 years of experience of working with voluntary organisations in both voluntary capacity and as a main job. I managed the Nottingham Community Health Advocacy Project, a health and

Annual Review 2009-2010 · 13

mental health advocacy project in Nottingham.

The project aimed to increase and improve access to healthcare for Nottingham’s BME community.

This involved working in partnership with statutory health service provider to develop services where gaps were identified or change was required as well as to promote better access to services.

Prior to joining the Trust as CDW, I was Health and Social Care Partnership Officer with Derby Millennium Network, a role in which I managed their CDWs in working towards implementation of the DRE agenda.

I am committed to ensuring BME communities are involved in the improvement of mental health services in Nottinghamshire. As part of the national CDWs Champions Program, initiated by the National Mental Health Development Unit (NMHDU), I gave feedback on a number of outcomes for the Delivering Race Equality (DRE) programme in March 2010.

As CDWs, we are committed to capacity building BME community groups so that they are better equipped to allow them to provide mental health services commissioned by local NHS Trusts. I look forward to speaking with BME organisations, service users, and their carers to contact me for any enquiries they have on provisions of mental health and learning disability services that they currently receive.

My key achievements this year have been: • Successful completion of Invest to Innovate training leading to accreditation • Successful completion of RECC Training leading to accreditation • Assisted service users in successful application for RECC training

signposted to Speaking Up advocacy services • Gave a speech about CDWs and mental health services at Sai Dham Temple, also introduced Spiritual and Pastoral Care team member to Sai Dham • Organised and manned a CDWs stall and showed various DVDs at Unwind Your Mind event at West Bridgford Library and at Carlton Road Library • Successfully delivered Mind Body & Soul event at Swaminarayan Hindu Temple that included speech on mental health services and carer issues and awareness raising of dementia. Distributed and disseminated of leaflets on mental health services and conditions. Information stall, Presentation on mental health services, IAPT, dementia and carer assessments • Partnership work with the Spiritual and Pastoral Care Team

Krishna Bhatti, CDW, Adult Mental Health Mobile: 07766 736 267 Email: krishna.bhatti@nottshc.nhs.uk I have a keen interest in promoting wellbeing and developing evidence based interventions for community groups. I have been involved with various aspects of community work for quite some time and enjoy interacting with people from all walks of life. Through partnership working, I endeavour to use my knowledge, skills and experience to bring about positive change to people from vulnerable groups in the community as well as those based within the services.

My key achievements this year have been: • CDW Training and Development Sub-Group

• Supporting Swaminarayan Hindu Mission – ongoing work • Supporting Sai Dham – ongoing work • Started working relationship with the Trust’s Assertive Outreach Team • Supporting Pakistan Centre – ongoing work • Lead on Improving Access to Psychological Therapies (IAPT) locally as part of the national CDWs Champions Project, prepared action summary of local projects • Completed CDWs Champions Project training in Manchester • Assisted the Early Intervention Team on issues with a Cambodian service user who was then

14 · Nottinghamshire Community Development Workers

• Initiating a clinical audit on medication management with support of Dr Chris Beeley as part of the National CDWs Champions’ project • Delivered a successful training session to MSc Health Psychology Students at Derby University highlighting the importance of considering cultural differences regarding illness perceptions; interpretations and response including reasons for delay in helpseeking behaviour • Facilitated and developed the CDW internal training program and presented outcomes of training program at a local conference in Coventry. Completed evaluation report and will be distributing it to other CDWs who expressed an interest nationally

Thank you for you contribution to the module, and well done...

From the feedback you guys got the session was well received and well delivered. Sounds like you enjoyed the session as well.

I will be contacting you again for contributions on future modules.

Keith

• Initiating, supporting and developed a new Sikh women’s group called ‘Satsang’ meaning ‘together’ • Supported carer who I met through a group called Karam Yog (meaning ‘Wellbeing’) to access RECC training • Delivered successful carers assessment presentation in Punjabi at the EKTA event • Successfully been selected for a place on the Trust BME Mentoring Scheme • Supported the planning and organisation of Promoting Positive Partnerships Steering Group • Jointly delivered CDW role presentation to Rushcliffe Community Mental Health Team who were very impressed with our service and want to invite us back

the Early Intervention in Psychosis team. My current interest is in spirit possession and mental health where some cultures may believe that mental illness is a result of spirit possession. I have been working with carers and service users who are experiencing this. It is interesting to find that spirit possession in certain cultures is cured by faith healers. This suggests that it may be good idea for the professionals to work in partnership with the spiritual healers as well. It also highlights that carers can also mistake mental illness for spirit possession. Therefore I have found that this can cause a lot of confusion amongst the professionals, carers and service users. This may not be intentional but due to lack of understanding and then the information is misinterpreted which can then lead to misdiagnosis.

I have been involved with community development work for over 20 years and gained a lot of experience, satisfaction, enthusiasm and passion to improve services and empower people to access the right services for them. My interest in mental health came about whilst working as a family support worker for the Children’s Centre where I came across many people from the BME communities who suffered from some form of mental illness but didn’t access services for various reasons which included stigma, fear, no knowledge, language barriers, and services not appropriate for their needs. My aim is to try and give the right information support and training to all communities to empower and enable every human being an equal opportunity in life to access what is available and make the most of their life for themselves and their families.

My key achievements this year have been:

Krishna Bhatti (left), Mustafa Syed (below)

• Delivered successful carers assessment presentation at a health and wellbeing event organised by colleague • Co-wrote Joginder’s (service user) journey article published in the Involvement annual report • Delivered a training session to a group of Allied Healthcare Professionals including health psychology trainees as well as academics on my role as a CDW and Health Psychology stage two trainee; highlighting the support offered by the Trust in this work-based training program • Supported the organising of a very successful national conference on IAPT hosted by the BME Managed Innovation Network • Also successfully recruited a service user to speak at the conference.

• Dementia Awareness Day – Bobbers Mill Community Centre • To raise the awareness of dementia in the BME communities in Nottingham and Nottinghamshire • Enabled two radio programmes on Radio Dawn (community radio station) to raise awareness of dementia and mental health • Delivered two presentations on raising awareness of dementia to two community groups • As a result of the Dementia Awareness Day I have done home visits with the Alzheimer’s Society • Supported carers to access various services and also to attend the RECC training

Mustafa Syed, CDW, Adult Mental Health Mobile: 07767 224 097 Email: mustafa.syed@nottshc.nhs.uk

• Worked with OT to support a family who believe the service user is possessed by spirits

I work in Adult Mental Health and work closely with

• Supported Occupational Therapists in

Annual Review 2009-2010 · 15

understanding faith and spirituality needs of BME families • Raised awareness in BME families of the importance of medication

• Developed and delivered two sessions for the ‘From the Inside out‘ emotional wellbeing programme for NHS Nottinghamshire County

• Raised awareness amongst consultants in understanding spirit possession along side medication from a service user and family perspective

• RECC accreditation

• Supported service user and family in a tribunal which resulted in a positive outcome

• Successfully delivered presentations to community groups in the community languages

• Representative of Equality and Diversity Forum for Nottingham University Hospitals

• World Mental Health Day – organised cultural activities in a week long programme of events at The Rosewood Centre in Ollerton and the Involvement Centre in Nottingham

• Representative of the County Equality and Diversity Forum • Delivered a successful training session on faiths and cultures to staff from the voluntary organisation Framework.

Samina Naz, CDW, Adult Mental Health Mobile: 07767 204 176 Email: samina.naz@nottshc.nhs.uk I joined the Trust in March 2008. My previous work experience has been varied and I have spent a number of years working very closely with women from BME communities. As a CDW I have worked on public health issues. An important aspect to my role is to raise awareness about mental health and emotional wellbeing issues which are often neglected within diverse communities. I am instrumental in developing material in varying community languages to ensure that services are accessible to everyone.

In my present role I would like to develop community groups to ensure that BME communities understand mental health services and are able to access services without fear. I am particularly keen on developing resources for BME communities to ensure that information is accessible and appropriate so that the public can receive first hand information.

Samina Naz (top), Abdul Khan

accredited trainers with the Trust

I have recently completed the DRE Mental Health Champion Training in which I will be focusing my project on ‘Supervised Community Treatment (SCT), implementation and conditional discharge in BME communities.’

I come from a Muslim faith background and I have a keen interest in working with communities about the issues of witchcraft and mental health.

My key achievements this year have been: • Recruited two carers who have successfully completed the RECC training and become

16 · Nottinghamshire Community Development Workers

• Organised and facilitated a women only eFT consultation event

• Raised awareness about self directed support within the BME communities • Engaged a carer in the Department of Health dementia strategy from the BME community.

She is the only BME carer on board • As a member of the National CDW Network I helped put together the National Terms of Reference • Winning a Trust OSCAR in the Valuing Difference category.

Abdul Khan, CDW, MHSOP Mobile: 07500 605 684 Email: abdul.khan@nottshc.nhs.uk I joined the Trust in 2008 and I work with to the MHSOP Directorate. I am also part of MHSOP’s Equality and Diversity Forum and relevant meetings.

I am committed to raising the Trust’s profile to BME communities and to increase the involvement of those communities with the Trust. I have a lot of experience of developing successful BME led community based initiatives and implementing community based programmes and projects.

My interests include international socioeconomic affairs, promoting racial harmony between communities and working to eradicate poverty.

I am a qualified Community Development Practitioner and have a long experience of working with deprived and disadvantaged communities locally as well as delivering community development programmes and projects in Azad Jammu and Kashmir State (Pakistan). I have worked as Director of Local Government and Rural Development in Azad

Kashmir and empowered communities at grassroots level to solve their problems and contributed to uplift local communities for better life.

I am currently engaged with voluntary and community sector organisations, community groups and faith groups to build their capacity and raise awareness about health, mental health and social and emotional wellbeing in BME communities of Nottingham and Nottinghamshire.

with EKTA in Rushcliffe • Completed the RECC training • Completed Invest to Innovate training and using ‘Problem Structuring and Problem Solving’ techniques for better health and better future for disadvantaged communities of Nottingham

• Referring ex-service users to the BME Service User and Carer Group

• Initiated and developed Mental Health Forum called ‘Rushcliffe Mental Health and Wellbeing Partnership’ to look at mental health issues including BME issues and organise events and workshops to raise the profile of mental illness in the community

• Delivering presentations on circles of fear in Urdu, and Punjabi to community groups

• Wrote articles in national Urdu news papers to raise awareness of mental health issues

• Supported EKTA and Rushcliffe Asian Community Association and working in partnership with these organisations for mental health and social and emotional wellbeing

• Recruited BME members to the Trust

• Planned and implemented a luncheon club and health activities in the local Islamic Centre for older people

• Promoting the anti stigma campaign to BME communities and raising awareness of services

My key achievements this year have been:

• Co-hosted a World Mental Health Day event

• Supported with eFT consultations in BME communities

• Supporting ex-service users to access appropriate services.

You help me with training support; I can’t make it without your help.

My health is poor, it’s very helpful that you pick me up from my door.

Sometimes you feel so run down, you can’t make yourself up. You went out of your way to help me.

Santosh Kaur, carer

Annual Review 2009-2010 · 17

Support provided to partner organisations This section provides a detailed overview of the activity we’ve undertaken as well as the partners we’ve worked with. We hope the information also acts a database through which partners, service users and carers can contact each other.

Independent Mental Capacity Advocates (IMCA) Activities Advocacy services Contact Diana Spencer, tel: 0115 962 8275 email: diana.spencer@speakingup.org Support • Advising on training and education of staff regarding BME service users • Providing medicine management information for BME service users on sections (supported by Eric Adjaidoo) • Signposting staff to BME service users and carers organisations • Advising on local BME issues and changes in the Mental Health Act. Nottinghamshire African Women’s Empowerment Forum (NAWEF) Activities Developing refugee and asylum seekers forum Contact Faith Gakanje, tel: 07769 809 129 Support • Identified support required • Assisted in funding applications • Improved understanding of healthcare and the importance of registering with a GP • Assistance in service development and showcasing of WRAP • Supported consortium One Africa Partnership to enable asylum seekers have a stronger voice.

Activities Contact Support

Uhuru Group Service user led mixed or single sex community groups Sandra Collins, tel: 07903 971 064 • Supported participation and engagement through service user led research project • Applied for ‘opening up initiative‘ funding to develop a local and regional service user network • Signposted service users to the Involvement Centre • Enabling service user participation • Assisted in the development of their service • Develop service user involvement to bring issues to the forefront • Assist in the development of service user empowerment • Support decision making processes and service user arm.

Dynamite Activities Development of collaborative networking Contact Sharon Risden, tel: 0115 969 1300 Support • Provided information regarding medicine management for service users and carers.

Cooperative Community Action Ltd Activities BME community project assisting in employment and training. Also assists BME emerging communities and engaging in health issue.

18 · Nottinghamshire Community Development Workers

Contact Support

Rawshana Noor/Mark Smalley, tel: 0115 841 4221 Identified following support areas: • To assist in the development of health focus groups • To ensure NHS and statutory agencies are aware of groups through promotional mental health and wellbeing activities • To facilitate partnership work and to look at developing counselling service.

• To assist in the development of drop-in centre.

We Are One Activities Work with BME people on health and social care Activities

United Approach Work with young people on health and sports activities

Beeston Muslim Centre Activities Work on spiritual and welfare issues for Muslims in Beeston Contact Mr G. Din, tel: 07901 685 693 Support • Work on their organisational policies and procedures.

• Gaining health funding • Mental health awareness training of staff and volunteers • Mental health project for BME young people • Eid event with mental health and carers information – 250 attendees • BME Equality and Diversity Health Group with local strategic partners • Articles in Positive Magazine and Broxtowe Matters.

CDWs engage with partners at the Promoting Positive Partnerships Event

Awaaz Activities Asian mental health resource unit for personal and community services.

Contact Angela Kandola, tel: 0115 924 5555 Support • Involvement Asian Men’s Group • Planning for Myalgic Encephalomyelitis (ME or chronic fatigue syndrome) group • Discussing mental health and training on issues.

BECONN Activities Services for BME carers as part of Carers Federation Contact Joyce Francis, tel: 0115 912 8016/7 Support • Carer’s event promoting mental health issues • Support and information on carer’s rights, putting people first, access to assessments, stroke care and champions for change • Liaison on grant aid • Organised a eFT consultation for the group.

Contact Support

Wollaton Asian Ladies Association Dhalwant Manjeet Jones, tel: 0115 925 2498 • Information and support with grant aid bid for “Challon Chullay” • Organised a eFT consultation for the group • Article in Positive.

Karam Yog Activities Promoting wellbeing, skills and training for all members of BME communities Contact Mr Joginder Singh Prem, tel: 07957 304 651 Support • Signposting to training courses (base camp; a-z training) to help with funding applications • Delivery presentation of role of CDWs; as a result some members approached us to signpost them to services • Written an article in the Positive magazine to help raise awareness of organisations activities • Raised profile of Joginder to speak at CDW Launch and IAPT conference to share his experience as a BME service user

• Signposted members of BME community to the organisation • Supported carers through RECC training • Written a character reference for one of their members to help her with her application to stay in UK • Invited Joginder to multi-faith forum meeting to help support trusts activities.

Gedling Asian Elders Activities Luncheon club for South Asian elders promoting social inclusion and wellbeing Contact Mr Sujit Singh Johal, tel: 0115 958 3244 Support • Sign posting group to events to raise profile and network • Sign posted to other organisations including health trainers • Raised awareness of mental health issues.

Satsang Group Activities Promoting social inclusion and wellbeing Contact Mrs Jasbir Kaur, tel: 07890 679 025 Support • Initiated and supported the development of a Sikh Women’s Group; forming a committee, terms of reference, policies etc with help from Samina Naz • Supported activities to be put in place for their group; yoga class; children’s recreation; painting and drawing; learning speaking and writing Punjabi; music classes; ESOL classes etc • Signposted to other organisations for further support in setting up.

Nottingham African Men’s Forum Activities Promoting social inclusion and wellbeing for this group Support • Identified support needs • Organisation no longer operational.

Physical Therapy In the Community (PTIC) Activities Voluntary organisation that specialises in rehab from addiction, including dual diagnosis, using a holistic approach including complementary therapy, massage, talking therapy and personal fitness programmes.

Contact Simon Morley, tel: 07950 333 312, email: Smn_morley@yahoo.com Support • Advising on Low Secure and Community Forensic patients and their issues on leaving the service • Signposted to Notts County Council Direct Payments advisor • Raised awareness of organisation within BME communities to increase referrals • Signposted organisation to relevant funding streams.

Amaani Tallawah Activities Supports African Caribbean/dual heritage people who use mental health services Contact Janet Brookes, tel: 0115 957 0020 Support • Joint working with staff members to support a service user through the care and problematic drug use referral pathway • Sign posting organisation to community teams in order to increase referrals.

Annual Review 2009-2010 · 19

Activities Contact Support

Polish Community Group Community support group promoting social inclusion Beverley Taylor, CDW, tel: 07833 047 956 • Arranged emotional health and wellbeing awareness evening • Directing people to community resources • Initiated a community group – still in discussion.

New Testament Church of God, Worksop Activities Pentecostal Christian church including prayer meetings and community outreach Contact Rev Keith Clarke, tel: 01909 487 940 Support • Signposting to community activities and events • Awareness of mental illness.

Pakistan Forum Activities • Health awareness for women • Healthy eating sessions • Luncheon club • Exercise sessions • Health.

Contact Nabila Jabran, tel: 0115 978 3655 Support • Linked service users carers to mental health services • Hosted a women’s only eFT event • Working with social worker to arrange some training on mental health conditions • Provided mental health information on conditions in Urdu • Presentation on the role of CDWs in Urdu.

NG7 Activities • Housing Support • Employment Advice • Coffee mornings • Women into work project • Sewing classes.

Contact Asmara Qureshi, tel: 0115 979 1052 Support • Provided mental health information on conditions in Urdu • Arranging presentation by NHS volunteers and arrange a visit for women to come in and meet volunteers • Signposted service users for help with applying for housing and welfare rights.

Noor Project Activities • Coffee mornings • Sewing classes.

Contact Nabila Sajid, email: noorproject@hotmail.co.uk Support • Supported development of the aims and objectives as well as other policy areas • Helped set up bank account • Raised awareness about mental illness in the community languages.

Framework – Waterloo Crescent Activities A supported housing service which provides a high level of support to people with mental health problems.

Contact Tel: 0115 847 0660, email: waterloocrescent@FrameworkHA.org Support • RECC training • Training around faiths and cultures.

Alzheimer’s Society Activities A service providing information, guidance and support

20 · Nottinghamshire Community Development Workers

Contact Support

to people with dementia and their families.

Julia Jefferson, tel: 0115 934 3800, email: Julia.Jefferson@alzheimers.org.uk • Developed partnership with Alzheimer’s Society and Bobbersmill Community Centre • Set up the Dementia Awareness Day at Bobbersmill Community Centre supporting development of a carer’s group for dementia within BME communities • Joint home visits with Alzheimer’s Society to BME service users and carers.

Radio Dawn 107.8fm Activities Radio Dawn aims to promote moral, social, spiritual and inter-faith development through a variety of radio programmes, by educating, inviting, and enlightening all communities to the true and peaceful message of Islam through the radio.

Contact Tel: 0115 841 1800 Support • Two radio slots.

• Presentations on: CDW role, mental health, reducing stigma associated with mental illness, reducing fear, spirit possession and mental illness.

Bobbersmill Community Centre Activities Community centre and mosque which provides training classes.

Contact Sajjad Ahmad, tel: 0115 841 5806 Support • Developed partnership with Alzheimer’s Society and Bobbersmill Community Centre • Set up the Dementia Awareness Day, at Bobbersmill Community Centre • Investigating possible services that could be accessed the organisation

• Researching possibility to set up luncheon club for the elderly • Develop a Carer’s Group for dementia within BME communities.

Dr Ramakrishnan is interviewed by Radio Dawn

Rushcliffe Asian Community Association (RACA) Activities Working for South Asian community of Rushcliffe including Indian, Pakistani and Mirpuri communities. Activities include; • Luncheon club • Health events • Mental health awareness events • Older people get together and tackle their issues • Yoga sessions • Chair based exercise.

Contact Jit Osaan, tel: 0115 846 9147 Support • Signposting for funding, carers support, health activities and events • Presentations on mental health • Recruited membership for the Trust • Presentation on ‘DRE Agenda’ and ‘Breaking the Circles of Fear’ in Punjabi • Planning for carers event in the County • Consultation event for eFT • Developing the organisation to involve more people from BME communities to raise profile of mental health • Raising profile with statutory and voluntary organisations • Supporting to engage with the carers and service users to improve mental health and emotional wellbeing.

Working with the Community Development Workers has enabled the Alzheimer’s Society to reach people who would otherwise be inaccessible to us.

Mustafa Syed has become a highly valued and dependable colleague, who has initiated partnership projects, shared her skills and created a conduit to excluded communities for the learning about dementia. She is a joy to work with.

The event at Bobbers Mill Mosque was an important step forward for the Alzheimer’s Society in Nottingham.

This was made possible by the partnership working with Mustafa. We reached people who would otherwise not hear our message. It was a real breakthrough for us. This is how we should all be working. Thank you Mustafa.

Julia Jefferson, Alzheimer’s Society

Annual Review 2009-2010 · 21

Garage Mosque in Rushcliffe Activities Muslim faith activities including prayer and religious events.

Contact Haji Abdul Malik Support • Supported management committee members to engage with Nottingham City Council councillors to support older people’s health activities including a healthy eating project.

• Supported planning application for building a mosque in West Bridgford.

Islamic Centre in the City Activities Provides children’s education in Arabic, Mirpuri and Urdu Contact Haji Abdul Qayyum, Director Support • Providing advice for funding to establish the luncheon club • Raised awareness of mental health issues EKTA Activities • Regular activities for older people in the County • Health activities, yoga, and chair based activities • Health sessions • Mental health awareness events • Supporting service users and carers and their families for social and emotional wellbeing.

• Outings for older people.

Contact Surinder Bawa, tel: 0115 923 3034 Support • Funding advice • Raising awareness about health and mental illness • Deliver Race Equality Sessions in English, Urdu and Punjabi to tackle circles of fear around mental illness • Formed the steering group for consultation and helping EKTA to move forward to obtain charity status by registering in the Charity Commission • Motivated the organisation to host a World Mental Health Day event partnering the Trust • Planning to have sessions on dementia and depression in South Asian communities in English and Punjabi language • Recruiting members for Trust.

Pakistan Centre Activities A community centre providing support and services covering health, education and social welfare.

Commissioned to provide health trainer services through the Change of Heart Project. Also recently set up the Autism and Aspergers Support Group.

Contact Ilyas Aziz, tel: 0115 958 2973 Support • Support and help in raising awareness of the Autism and Aspergers Support Group • Facilitated joint working discussions with a clinician who specialise in learning disabilities • Encouraged the centre to host visits from service users with learning disabilites • Exploring joint initiative to organise an emotional health and wellbeing event in March • Introduced/enrolled the centre’s Imam to the Trust’s Multi-Faith Forum.

Swaminarayan Hindu Mission Activities Hosts social activities and regular prayer meetings for Hindu communities of mainly Gujarati origins.

Social activities cover separate male and female

22 · Nottinghamshire Community Development Workers

Contact Support

groups for all ages.

Divyesh Rughani/Virendra Dave, tel: 07920 497 149 • Provided support to organise second anniversary celebration in May 09 • Recruited new members to the Trust.

• Organised the Mind, Body & Soul event in November 09 • Arranged for presentations on the subject of CDWs role, IAPT services, carer assessments, dementia awareness.

• Distributed leaflets on mental illness and treatment in Gujarati and English, with support from MIND.

Sai Dham Nottingham Activities Social activities and regular prayer meetings for Hindu communities of all origins.

Contact Leela Sreenath/Padam Sharma, tel: 0115 912 8088 Support • Sourced potential funding to modernise buildings.

• Presentation on role of CDWs and mental health services focusing on stigma • Introduced member of Trust’s Spiritual and Pastoral Care Team to the organisation • Distributed application forms to join Faith Liaison Group. Distributed leaflets on mental illness in English, Punjabi and Hindi, with support from MIND. Nottingham Chinese Welfare Association Activities Provides services to Chinese, Cantonese and Mandarin speaking communities of mainly Buddhist faith. Circulates monthly newsletters, provide interpreting services for their members, and have assisted health services.

Contact Thomas Tang/Jocelin Zhou/June Li, tel: 0115 950 7888 Support • Arranging support and assistance with access to funds, specifically with activities for elderly • Arranging to raise awareness within Chinese community about mental health and learning disability services • Arranging talks to client group around how positive thinking affects people's life and how to maintain good mental health.

Sewa International Nottingham (City/County) Activities Charity fund raising organisation Contact Sudheer Gupta, tel: 07853 964 237, email: sudheergupta@yahoo.com Support • Distributed leaflets in English/Punjabi/Hindi about mental illness support from MIND • To follow-up: Monthly sessions to raise awareness of mental illness and issues of stigma.

Signpost to Polish Success/ East Midlands Po-Polsku (City/County) Activities Information and support to Polish and other eastern European communities. Provide ESOL classes and publish monthly newspaper in Polish in the East Midlands.

Contact Dr Beata Polanowska, tel: 07851 307 314 Support • Advised of potential funding sources for major event in Summer 09 • Advocated successfully to University Hospitals to help fund event • Agreed to disseminate.

Thank you for your very priceless contribution at the conference.

You were so honest and spoke about your experiences from the heart, which was truly inspiring.

Dr Beena Rajkumar, Specialist Registrar in Psychotherapy

The CDW Team

This report is available free of charge. For further copies please contact the Communications Team at Nottinghamshire Healthcare NHS Trust, Freepost MID30082, Nottingham, NG3 6ZX or telephone 0115 993 4530.

This document is also available in other languages and formats upon request.

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NH107 May 2010

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