RACCOONPAY
Card Machine OVERVIEW The RaccoonPay Card Machine is the perfect way to complete your RaccoonPay experience. With fully automated card-present transactions, the RaccoonPay Card Machine makes payments quicker, reporting reliable, and guests happier.
HOW DOES IT WORK
Make the right connections The RaccoonPay Card Machine is configured to seamlessly link to RoomRaccoon. Just click “charge card machine for [amount]” in the guest reservation, and the transaction is pushed directly to the card machine. Guests can swipe, tap and insert their cards for smoother, faster transactions.
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BENEFITS
Centralise the management of your payments Keep track of transaction information in one place, with an instant overview and a breakdown by day, month, or year. Gather insights into your payouts and types of payment methods and view response codes such as an invalid PIN or insufficient funds directly in Payments.
Serve guests faster The cumbersome days of manually keying in transaction information on the keypad of your stand-alone terminal are over! One click activates a transaction from the reservation to the card machine. So, faster payments, happier guests and shorter queues all around.
Simplify payment reporting The transaction amounts are securely passed between RoomRaccoon and the RaccoonPay Card Machine. This means that end-of-day reconciliation will always add up, saving you time after a busy work day.
Protect your profits Miskeying errors can amount to up to £140 of lost revenue every month. With integrated payments, you don’t have to manually enter the amount on the keypad, this could save you a lot on written-off revenue.
Plug and play terminal installation The RaccoonPay Card Machine is easy to install and use. The set-up instructions are clear, concise, and easy to follow, with visuals and an indepth account of what each step accomplishes. And if you need a little help — our customer support team is always available to answer your questions in real-time. We have an online Help Centre full of useful articles and guides, so we can help you wherever you are and whenever you need us.
GOOD TO KNOW
As a starter or premium user, you can exchange an upgrade for the RaccoonPay Card Machine. Enterprise users with unlimited upgrades can request a terminal for only £15 per month!
RACCOONPAY CARD MACHINE With a durable yet sleek design, the portable card machine is perfect for any front desk counter. The card reader has the highest security standards and is PCI-compliant, offering real-time updates, customisable logos, and a large touchscreen for ease of use.
TAP & GO
KEY FEATURES
CONTACTLESS, E-WALLET READER
WIFI AND BLUETOOTH ENABLED
5.5” COLOUR TOUCHSCREEN DISPLAY
CHARGING BASE POWERED
BUILT-IN PRINTER
Future ready
Guest experience
• Plug and play terminal installation
• Pre-loaded with local payment
• Fully integrated with RaccoonPay • Real-time remote updates • Flexible rates
methods • Accept credit, debit, gift cards* and e-wallets*
• Pre-authorisation enabled
• Dynamic currency conversion
GET INTEGRATED PAYMENTS * E-wallets can be activated upon request and gift cards must be Visa or Mastercard enabled.
HOTELIER TESTIMONIAL “It is very convenient to have a card machine directly connecting to the system. We used to work with a separate card machine where we manually had to fill in the amount, now everything is automated. We can also offer the guests the option to pay online before arrival or at the reception desk.” Kees Bierkens Owner of Den Heijkant Erfgoed & Logies, The Netherlands
ORDER YOURS TODAY Get your RaccoonPay card machine for only Starter
Premium
43
£
/per month
Enterprise
15
£
/per month
OR 1 UPGRADE SLOT *Contract basis with a 12-month commitment.
What’s included in the price? The monthly fee you pay for a RaccoonPay Card Machine covers • Shipping • Customer support • Integration to RoomRaccoon • Hardware warranty and replacement service
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