Library The Library provides collections, information services and a diverse range of recreational and lifelong learning programs. It facilitates opportunities to increase community participation. Responsible Manager: Manager Community Services
Performance Activity/s
Measure/s
Deliver community support programs through the Library such as the Multicultural Language Café program and Home Library Service
Customer satisfaction rate with community support programs delivered
Deliver learning and community programs, events, exhibitions and partnerships that address key priorities
Number of programs held at the Library Number of events held at the Library
Deliver lifelong-learning opportunities through the provision of workshops, events and literacy initiatives
Customer satisfaction rate with Library workshops, events and literacy initiatives
Number of visitors to the Library Management of the Library service including the provision of community spaces, collections, programs and services that are accessible both on site and online that reflect the educational and cultural needs of the community as identified in the Wagga Wagga Library Review Customer satisfaction rate with Library level of service Provision and maintenance of the print, audio-visual and e-collections
50
WA G G A WA G G A C I T Y C O U N C I L
Number of loans of books, DVDs, audio books and magazines
Annual target
Link/s to Delivery program
> 85% Activate community spaces to promote connectedness
20 Provide programs and activities that bring us together 150 > 85% Provide programs and activities that bring us together > Prior year Provide services and facilities that make us a centre for arts and culture
> 85% > Prior year Provide services and facilities that make us a centre for arts and culture
D E L I V E RY P R O G R A M & O P E R AT I O N A L P L A N 2 0 2 1 - 2 0 2 2
