Library

The Library provides collections, information services and a diverse range of recreational and lifelong learning programs. It facilitates opportunities to increase community participation. Responsible Manager: Manager Community Services Performance

Activity/s Measure/s Annual target Link/s to Delivery program

Deliver community support programs through the Library such as the Multicultural Language Café program and Home Library Service Customer satisfaction rate with community support programs delivered > 85% Activate community spaces to promote connectedness

Deliver learning and community programs, events, exhibitions and partnerships that address key priorities Number of programs held at the Library 20 Provide programs and activities that bring us together

Deliver lifelong-learning opportunities through the provision of workshops, events and literacy initiatives Number of events held at the Library

Customer satisfaction rate with Library workshops, events and literacy initiatives 150

> 85% Provide programs and activities that bring us together

Management of the Library service including the provision of community spaces, collections, programs and services that are accessible both on site and online that reflect the educational and cultural needs of the community as identified in the Wagga Wagga Library Review Number of visitors to the Library > Prior year Provide services and facilities that make us a centre for arts and culture

Provision and maintenance of the print, audio-visual and e-collections Customer satisfaction rate with Library level of service

Number of loans of books, DVDs, audio books and magazines > 85%

> Prior year Provide services and facilities that make us a centre for arts and culture