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LEADING BY
EXAMPLE
Bee-Clean, Canada’s largest janitorial service provider, has navigated COVID-19 with the expertise, dedication, and familial values that have served it so well over the decades. by Tom Nightingale
12 / FACILITY CLEANING & MAINTENANCE / MARCH 2021
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ven for Canada’s biggest cleaning service companies, the last 12 months has been an unprecedentedly challenging time. The COVID-19 pandemic has brought a renewed focus on cleaning for health, enhanced existing disinfection and sanitization protocols, and reinforced the importance of communication of health and safety measures. In many ways, the industry may never be entirely the same. The necessity to move quickly to evolve and adapt has been no different for BeeClean, Canada’s largest janitorial service provider. There have been numerous challenges faced and lessons learned, explains Philippe D. Mack, the company’s Canadian SVP of Customer Experience, but retaining their high levels of service and client care has remained paramount. “We always prioritize optimization of the delivery of our services to keep our associates, students, and customers safe,” says Mack. “We’re a very humble organization. Our culture, our people, and our customers are critically important. We continue to look to the long term; to supporting people
and staying focused on augmenting the ease of doing business with us.” AN ESTEEMED HISTORY
For Bee-Clean, relationships have always been key. The company was established in 1967 by the Correia and Gingras families out of Winnipeg and Edmonton. “Those are the ambassadors and the leaders that made us what we are today,” emphasizes Mack. That has endured, too: co-founders Joe (Jose) Correia and Brian Gingras remain the company’s principals to this day, with the next family generation, Dennis Correia, Rob Gingras and Rob Scott solidly in place leading the business. That familial feeling extends from the top down. Mack acknowledges he has been in the cleaning industry “since birth” as a member of a family whose janitorial service history dates back to the 1920s in Montreal. He says BeeClean’s founding families have “entrusted” him as the Canadian national face of the company. Mack joined Bee-Clean in August 2018 and has been a member of
