BRADENTON COUNTRY club
NEW MEMBER
orientation guide
TABLE OF CONTENTS ABOUT THE CLUB
Mission Statement & Pillars Hours Contact Meet Our Team
DINING
Information & Policies Catering & Events Member Social Events
GOLF
Information & Policies
TENNIS & PICKLEBALL Information & Policies
FITNESS
Information & Policies
POOL & PALM CAFE Information & Policies
WELCOME Welcome to Bradenton Country Club. We are so happy you’ve joined the BCC Family and look forward to helping you experience all that your Club has to offer, while making memories to last a lifetime. This Membership Orientation Guide is designed to help you get acclimated to the Club by providing information on everything you need to start enjoying your membership. Included, you will find helpful sections on our amenities, website, and app instructions, your account management, and bill payment along with important Club contacts, and more.
BILLING & COMMUNICATIONS Dues Statement & Payment Options Navigating the Site & App Memberships and Communications
BOARD GOVERNANCE Information & Policies
ABOUT THE CLUB Bradenton country club’s mission statement Member-Owned Private Club To provide our members and families an exceptional country club experience that combines our Donald Ross designed course with excellent facilities, programs and services based on the values of excellence, integrity, and respect for our members and staff
general club contact information Main Phone Number - 941.792.1600 Accounting & Billing - 941.792.1600 Catering & Events - 941.792.1600 Club Manager - 941.792.1600 Membership - 941.794.5672 Fitness Center - 941.587.4727 Golf Pro Shop - 941.792.4159 Racquet Center - 941.920.6805 To-Go Dining Orders - 941.920.6694
Dining Tuesday: 10:00 AM - 5:00 PM Wednesday: 10:00 AM - 9:00 PM Thursday: 10:00am - 9:00 PM Must be registered for Thursday’s event. Friday: 10:00 AM - 9:00PM Saturday: Brunch Menu 10:00 AM - 1:30 PM Main Menu 10:00 AM - 5:00 PM Sunday: Brunch Menu 10:00 AM - 1:30 PM Main Menu 10:00 AM - 5:00 PM
Golf Shop Phone: 941.792.4159 Closed Mondays Tuesday - Sunday: 6:30 AM - 5:00 PM
morand house Phone: 941.792.4159 Closed Mondays Tuesday - Sunday: 8:00 AM - 5:00 PM No access after 5:00 PM
Tennis shop
club hours of operations Each of our amenities have varying hours which are subject to change. The hours below offer a general guide. For the most up to day hours of operation, please check your online member portal, BCC app, or the BCC Weekly Snapshot.
Phone: 941.920.6805 Closed Mondays Tuesday - Thursday: 8:00 AM - 1:00 PM Reopens 3:00 PM - 8:00 PM Friday - Sunday: 8:00 AM - 1:00 PM
fitness center Daily 5:00 AM - 10:00 PM
Pool Closed Mondays Tuesday - Sunday: 6:00 AM - Dusk
M E E T T H E S TA F F
Craig Chibbaro general manager 941-792-1600 cchibbaro@bradentoncc.org
RaeChelle Leiken Membership Director 941-794-5672 rleiken@bradentoncc.org
kathy mahanna office administrator 941-792-1600 kmahanna@bradentoncc.org
Heather MOHAN food & Beverage Manager 941-792-1600 hmohan@bradentoncc.org
Seth groseclose executive chef sgroseclose@bradentoncc.org
Max schumacher Bartender 941-920-6694
Brent Schultz Administrative Assistant 941-792-1600 bccadmin@bradentoncc.org
TBA maintenance supervisor 941-792-1600 maintenance@bradentoncc.org
Kenroy Simmon Director of Fitness 941-587-4727 ksimmons@bradentoncc.org
M E E T T H E S TA F F
Nick Campbell Director of Golf 941-792-4159 ncampbell@bradentoncc.org
sean jacklin director of instruction 941-792-4159 sjacklin@bradentoncc.org
JOe Burbee HEad golf professional 941-792-4159 jburbee@bradentoncc.org
Chuck cakmakci superintendent ccakmakci@bradentoncc.org
Paul Taramelli director of Outside Operations 941-792-4159
Tyler Carlson director of fitness 941-792-4159 tcarlson@bradentoncc.org
rob blackburn director of racquet sports 941-920-6805 rblackburn@bradentoncc.org
Bernard Barron Head Tennis Pro 941-920-6805 tennis@bradentoncc.org
Titus strom assistant tennis pro 941-920-6805 tennis@bradentoncc.org
DINING
Food & Beverage Leadership Heather mohan food & Beverage manager hmohan@bradentoncc.org
dining hours Dining Tuesday: 10:00 AM - 5:00 PM Wednesday: 10:00 AM - 9:00 PM Thursday: 10:00am - 9:00 PM Must be registered for Thursday’s event. Friday: 10:00 AM - 9:00PM Saturday: Brunch Menu 10:00 AM - 1:30 PM Main Menu 10:00 AM - 5:00 PM Sunday: Brunch Menu 10:00 AM - 1:30 PM Main Menu 10:00 AM - 5:00 PM
morand house Phone: 941.792.4159 Closed Mondays Seasonal Hours Tuesday - Sunday: 8:00 AM - 5:00 PM No access after 5:00 PM You are able to place food & beverage orders directly from your cart while on the course. Our staff will bring your drink selections to you but food orders must be picked up at the Morand House or Clubhouse, please select which location you prefer prior to ordering food items.
Events at bcc
clubhouse dress code
Monthly Wine Dinners BINGO Trivia Nights 9 & Dines
General Attire Guidelines Not Permitted: Swimwear, tank tops, cutoffs, distressed clothing, gym wear. Hats: Gentlemen must remove hats indoors after 6pm Members are responsible for ensuring guests comply with all dress standards.
Club Favorites: Easter Brunch Mother’s Day Brunch Thanksgiving Dinner Breakfast with Santa And many more!
To-Go Dining ORders 941.920.6694 If you are looking for a delicious meal on the run or wanting to take the delectable BCC dining experience home, we’re here. We offer To-Go orders daily Tuesday through Sunday. We also offer family style To-Go pre orders for our Holiday buffets.
ONLINE ORDERING You can place an order from your online Member Portal or from your Bradenton Country Club app. Only the main menu is available at this time. Pick up will be at the Bar.
Pool/Bar/Patio Areas: Sandals and Club-logo athletic wear are permitted. Headwear is allowed, but must be worn forward at all times. Veranda Room/Seated Dinners/Formal Events: Approved: Collared shirts, polo shirts, blouses. Khaki pants, dress shorts, tasteful jeans. Casual dresses, skirts, slacks. Loafers, boat shoes, sneakers, resortstyle sandals. Not Permitted: Hats must be removed at all times. T-shirts, tank tops, crop tops. Athletic wear or sweatpants. Hoodies or sleeveless hoodies. Swimwear, athletic flip-flops, beach sandals.
Reservation & Cancellation policy To make reservations, you may call 941.792.1600 and request the time and number of guests in your party. If that specific time is full, you will be asked to pick a different time slot to ensure the best level of service to all members. You may also make a reservation via the members only portal on our website or through our app. Should you like to socialize in the bar prior to your reservation, we simply ask that you are seated at your table at the reservation time you requested. Should you arrive after your reservation time, we may need to seat you at a later time based on availability. Members who make reservations for any event must cancel no later than 24 hours in advance. Members who fail to cancel in the allotted time period will be charged half of the price of the event, multiplied by the number of the guests the member reserved unless otherwise stated by the general manager. If there is a “No Call, No Show” then the member will be charged the full amount.
food & beverage Minimum Members are required a food & beverage minimum spend of $1,200 annually. This is not charged up front, we will keep track of your spending, so you know where it stands throughout the year. This is for our fiscal year, which begins September 1 through August 31st. The minimum is pro-rated depending on what month of the year you joined. The minimum includes all food, alcohol, dinein or carry-out, and social events. Private events may also count but you must inform the event manager if you would like it to go towards your minimum.
gratuity and Tipping A 20% gratuity is included on all food and beverage purchases. There is a line on your dining ticket to add extra gratuity, should you feel it’s warranted. You may also show your appreciation for services rendered by contributing to the Employee Holiday Fund, which is distributed to all employees of BCC during the Christmas holidays. A form for this contribution will be mailed with your statement in October.
Wine lockers & ordering You are able to order wine directly from our Food & Beverage manager for a discounted rate. Additionally, we encourage our wine lovers to join our monthly wine dinners. Wine Lockers are $300 with a $75 annual usage fee that gets charged on September 1.
C AT E R I N G & E V E N T S
event leadership The next time you need a venue for an event or meeting, consider hosting at BCC. We are committed to providing you and your guests uncompromising attention to detail, service and execution. We are delighted to help members celebrate life’s milestones. Birthday gatherings, weddings, baby showers, anniversary celebrations, and retirement parties are just a sampling of events regularly hosted by the Club. Children’s parties by our beautiful pool and Palm Cafe are also a popular favorite. For your professional needs, we regularly hold corporate and business events, such as board meetings, staff trainings, and holiday celebrations. Please refer to the event pricing sheet for more information.
To book your next event you can call 941.792.1600 or email hmohan@bradentoncc.org
services We will help provide the perfect environment for you to enjoy your company without the stress. Our team will ensure you have the perfect space, offer expertise floor plans, arrangements and menu selections, and even help with procuring specialty services, rental items, centerpieces and entertainment.
menus Our catering and banquet menus change seasonally to highlight Chef’s latest inspirations and best-sellers. Whether you are interested in a light lunch or 5-course dinner with wine pairings, our team will help design the perfect menu to accompany your inspired event.
sponsored events Should a business, friend or extended family member wish to host an event with us, an event fee will apply.
catering takeout Looking to host at home without the hassle? Call 941.792.1600 to learn more about catering takeout options.
GOLF
golf leadership Joe burbee head golf professional jburbee@bradentoncc.org
Sean jacklin director of instruction sjacklin@bradentoncc.org
Tyler Carlson First assistant Tcarlson@bradentoncc.org
golf hours
golf hours
Golf Shop Phone: 941.792.4159 Closed Mondays with the exception of some holidays Tuesday - Sunday: 6:30 AM - 5:00 PM
Driving range Closed Mondays with the exception of some holidays Tuesday - Sunday 7:00 AM - Sunset or up to 6:00 PM
golf course Closed Mondays with the exception of some holidays Tuesday - Friday: 7:30 AM until last golfer in Saturday & Sunday: 7:00 AM until last golfer in
Our 18-hole championship golf course designed by historic Donald Ross is a great example of Ross’ work - providing challenges to golfers of the highest skill level and still suitable for every level of player. We also offer a robust golf calendar of tournaments, events, clinics, and lessons, with nearly an endless array of activities to get you out on the course making memories with friends. Whether you are looking for competitive stroke play competitions, a casual nine holes in the evening, or professional lessons to improve your game, there is something for everyone, and our golf staff is wonderful in finding the game/group for you.
guest policy Guests must be accompanied by a member, who assumes full responsibility for their conduct.
tee times Tee times can be made either through the “Members Only” portal of our website, through our app, or by calling the pro shop directly at 941.792.4159. Should you want to join other players, it is recommended you call the pro shop so they can guide you with the most appropriate pairing. Full Members can book tee times 14-days in advance. All other memberships can book tee times 7-days in advance.
Pace of play The pace of play of course is based on time. A “good” pace of play will be the daily norm, regardless of group size. The USGA standard pace of play for BCC is 3 hours and 55 minutes; however, faster players are permitted to play through.
Guests may play golf a maximum of 6 times per calendar year. Unaccompanied guests require Director of Golf approval and are subject to unaccompanied fees. Guests may visit the Club for non – golf and non – dining activities a maximum of 6 times per calendar year.
reciprocal tee times
From May 1st through the end of October, we offer a reciprocal list of other beautiful private courses you can play during this timeframe. Please see the website or visit the Golf Pro Shop to get the list.
Course Dress Code & Conduct While on the course and practice areas: Gentlemen: Golf type shorts and pants permitted. Collared golf shirts or turtleneck shirts tucked in at the waist. Jean cargo pants, cargo shorts, sweat suits, tank tops, tennis shorts or any other athletic shorts are not permitted. Ladies: Golf dresses, shorts, skirts or skorts of reasonable length or golf pants. Golf shirts or turtleneck shirts. Collars are not required unless the shirt is sleeveless. Jeans, sweatsuits, cutoffs, tennis attire and take tops are not permitted. Golf shoes with soft spikes are preferred; however, tennis shoes may be substituted. Hats designed for golf and worn in the traditional manner (not backwards or sideways). These regulations also apply to all junior players. Not foregoing the withstanding if it is worn on the PGA or LPGA Tours is appropriate for BCC.
Respect for the course It is recommend that all new members connect with our golf staff before playing the course for the first time. Raking Bunkers Please rake bunkers properly after each shot. Please enter and exit the bunker on the shallow side/lowest point.
Repairing Divots Properly replacing divots with sand mix helps the turf recover quicker and restores a smooth playing surface. Fix your ball mark on greens.
Cart Paths We use a gate system. Please enter and exit the grass between the gates at the start and end of fairways. Do not drive on grass on any Par-3 Holes.
Walking/Push Carts Any player may walk the course with no time or day restrictions, but must keep up wit pace of play.
Junior golf Leadership Sean jacklin director of instruction sjacklin@bradentoncc.org
Tyler Carlson First assistant Tcarlson@bradentoncc.org
Learn, practice, play! BCC offers a number of special camps and clinics throughout the year. Watch for our Holiday Camps, Spring Break Camp, and Summer Clinics and Camps.
RACQUET S P O RT S
Tennis leadership robert blackburn director of racquet sport rblackburn@bradentoncc.org
titus strom Assistant tennis pro tennis@bradentoncc.org
Grow your skills and love the game at BCC’s seven Har-Tru clay courts. Six hardcourt Pickleball, and year round programming for the entire family. Our tennis programs features USPTAcertified professionals. Take advantage of our ball machine and keep your gear in top shape with full racquet repair and restringing.
rules 1. Courts are closed 12 PM to 2 PM for watering and maintenance. 2. Tennis/Pickleball court reservations must be made by members and may be made up to one week in advance - reservations guarantees a court at a specific time, but does not guarantee the use of a requested/specific court. 3. Court assignments are assigned on a first come, first serve basis. Reserved court times take priority over walk-ins. 4. Members must coordinate with the Tennis Pro Shop at least 48 hours in advance for court times after regular court hours (depending on staff availability). 5. Club tournaments and/or events will be given court priority. 6. The BCC Professional has the use of
reserving courts
one court at all times. 7. Play is not permitted outside normal
You can reserve a Tennis Court or Pickleball Court in the app or on the “Members Only” portal of the website.
JUnior tennis leadership
dress code
robert blackburn director of racquet sport
All players must wear athletic styled clothing for Tennis and/or Pickleball Bathing suits, gym shorts, and cutoffs are prohibited. Tennis players must wear shoes specifically for Tennis and/or Pickleball Tennis shoes with non-marking soles are required for Pickleball
operating hours.
rblackburn@bradentoncc.org Performance and Development Programs, Private Lessons, Team Tennis, after school programs, and camps are also available. To learn more about our Junior tennis programs, please visit www.bradentoncc.org/junior-programs
F IT N E SS
fitness leadership kenroy simmons director of fitness & Aquatics ksimmons@bradentoncc.org
fitness hours The Fitness Center is open every day of the week from 5:00 AM to 10:00 PM. Each member will receive a special key fob that allows you entry into the Fitness Center and Pool Gates.
personal training See results with our comprehensive fitness assessment, starting with an individualized approach to fitness. Whether you need an update to an existing regimen or want to improve your overall health, we will create a customized exercise program specific to your strengths and goals. All new members are eligible for a free 45minute assessment. Contact Kenroy at 941-587-4727 or ksimmons@bradentoncc.org to schedule your assessment today.
fitness classes Our Fitness Center is located in the building overlooking our beautiful pool. We offer treadmills, elliptical machines, free weights, mini gym, row machines, and more.
We offer many different classes to fit your goals, including: Weight Training, Toning & Stretching, Leg & Core/HIIT Circuit Training, Pilates, and Aqua Aerobics in our Junior Olympic-sized, heated pool.
POOL
pool & palm cafe hours Our Pool is open Tuesday through Sunday from dusk to dawn. The Palm Café operates on seasonal hours that may change throughout the year. For the most up-to-date schedule, please visit the Member Portal or the Club website.
LIfeguards We do not have lifeguards; therefore, it is swim at your own risk. The Club will provide lifeguards for private member events/parties.
Pool rules Members and guests must follow posted rules. When a lifeguard is present, their authority must be respected. 1. Children 15 and under must be supervised.
Our beautiful Junior Olympic-sized, heated pool offers fun for all. Whether you want to swim laps in our dedicated lap lanes, or lounge under the Palm Cafe, there is something for everyone. The kids enjoy the playground and water slides, while the parents and kids alike enjoy our water slides. And don’t forget to enjoy poolside dining at our Palm Cafe, featuring Mini Melts and a full bar.
2. Groups of 15+ must notify staff. 3. Lifeguards enforce rules with final authority. 4. No glass, outside food/alcohol permitted. 5. Proper swimwear required; no swimsuits in clubhouse. 6. Showers required before entry. No open wounds or illness in pool. 7. Slide: Feet-first only, one at a time, no diving/twisting.
BILLING &
C O M M U N IC AT I O NS
BILLING & ACCOUNTING kATHY mAHANNA oFFICE aDMINISTRATOR kMAHANNA@bradentoncc.org RAECHELLE LEIKEN MEMBERSHIP DIRECTOR RLEIKEN@bradentoncc.org
MY STATEMENTS All purchases at BCC, along with regular charges, dues and fees will appear on your monthly billing statement. Statements are email only and will be sent the first week of the month. You may also view your statement on the “Members Only” portal on the website. You are not able to pay your bill through this portal.
payment options We offer a variety of payment options for both initiation fees and monthly statements. Members have the option to pay via credit/debit card (a 3% fee is incurred for credit/debit card payments), automatic ACH from a checking account, cash, or check inperson at the Club or by mail.
payment due date Members accounts are due on the 20th day of the month following the billing date and are delinquent on the last day of the month following the billing date. Delinquent accounts will be assessed a 1.5% service charge on subsequent monthly account billing for entire amount due.
MEMBERSHIP & C O M M U N I C AT I O N S
memberships info & Assistance
BCC Brand Ambassadors
office administrator kmahanna@bradentoncc.org 941-792-1600
Do you love BCC and want to help us introduce new members to the Club? Then consider becoming a Member Ambassador! You may be called to help new members become engaged in Club activities, or just help to welcome someone as they get acquainted with the Club. To learn more, contact RaeChelle Leiken.
brent schultz
Referral program
RAECHELLE LEIKEN MEMBERSHIP DIRECTOR RLEIKEN@bradentoncc.org 941-794-5672
Kathy mahanna
office administrator bccadmin@bradentoncc.org
help grow the bcc family Our Members are the heartbeat of BCC and the reason why your Club is so special. We encourage members to invite new friends, colleagues, neighbors and family to apply for membership. Invite a friend to enjoy a round of golf, tennis, a dip in the pool, to dine at our Clubhouse, or to attend a special event so they can see what makes this place truly special.
We’re excited to offer a special way to reward members who help grow our community. When you refer someone who applies for membership and their initiation fee is received, you’ll enjoy one month of dues waived as our thank you. It’s that simple. Share the Club with friends, and we’ll take care of your dues for a month! Should you have questions about your membership, please contact RaeChelle or Kathy.
communications from the club The Club utilizes a number of avenues to communicate with our members. Follow Us on social media Follow us on social media to see event details, event pictures, moments around the Club and exciting stories of Club members. You can find us on Facebook by searching Bradenton Country Club or visiting: facebook.com/BradentonCountryClub BCC Weekly SNapshot This weekly email comes out each Friday and lists every activity, member events, announcements, course maintenance, and anything else that pertains to that week. BCC Weekly Menu email This email is sent out every Monday and lists all Dinner Specials, Drink Specials, Lunch Specials, Dessert Specials, and Soups of the Day for the week. BCC Monthly newsletter The BCC Bulletin is our Monthly Newsletter and comes out at the beginning of each month. The newsletter includes letters from the department heads recapping you on the month prior and updating you on what to expect upcoming. Event details, hours of operation, and contact information can also be located in the BCC Bulletin. Managing your email Preferences As a new member, you may get automatically added to every email list but you can manage your preferences at anytime by selecting “Update Preferences” at the bottom of any Club email.
Our Email Lists: BCC Bulletin / Weekly Snapshot Perfect for members who want the highlights! Receive our Monthly Newsletter, the Weekly Dining Specials, and the Weekly Snapshot with essential updates for the week ahead — without every individual event message.
BCC EVENTS Be the first to know about upcoming social events including new announcements, updates, menus, sold-out notices, and cancellations. If you are an avid social events attendee, you’ll want to sign up for this list! GOLF Get course-specific communications such as weather delays, closures, tournaments, league info, and golf-related updates. Racquet sports Stay connected with tennis and pickleball by receiving court condition notices, rain delays, programs, league schedules, and event updates. While you are welcome to tailor your preferences, opting out of certain categories may result in missing important notifications related to that area of Club activity. When in doubt, you can always check the Member Portal, the BCC App, our social media pages, or call us at 941-792-1600 for any questions or updates.
communications from the club continued... how to provide feedback Member feedback, comments, and suggestions are always welcome. For urgent concerns, reach out to the necessary department head. Clubhouse wifi access WIFI: BCC Member Wifi Password: Membership navigating the Bcc Website Our BCC website has a wealth of information for members in our Members-Only Online Portal. All members are setup on our website upon joining, so be sure to read your welcome letter for your login credentials. If you need assistance with logging in please contact our Membership Director, RaeChelle Leiken, at 941.794.5672 or email rleiken@bradentoncc.org Getting Connected Visit www.bradentoncc.org Click Member Login located at the top right of the screen Enter your login credentials Your initial username will be the primary member’s first and last name and then enter your SIX digit member number. Once you login, you will be prompted to create your password.
get the app Once you have established your login on the BCC website, you can download our app as well: Go to your app store and type in “Bradenton CC” and look for our Club Logo:
Download the App In the App: Input your login credentials Enable push notifications for messages regarding your online orders, reservations, and more. Enjoy accessing the Club at the palm of your hands! golf genius You can see a comprehensive list of all BCC Golf Events, see tournament results, and register for your event in Golf Genius. You can either download the app or go to www.golfgenius.com. You do not need to create a login, just enter 1924 as your GGID to access all BCC Golf Events. make sure you are connected If you are not receiving email notifications or need to update your mailing preferences, please contact RaeChelle Leiken at rleiken@bradentoncc.org or 941-794-5672.
BOARD
GOVERNANCE The Board of Directors, consisting of nine voting members, shall have charge of the general management of the business affairs and property of the corporation. The immediate past president shall serve as a non-voting ex officio member who shall vote only in the event of a tie. Eligibility All voting members (to include the spouse of a voting member) shall be eligible to serve on the Board of Directors except those members or spouses who have served for a full term on the Board of Directors within two years immediately preceding their term of proposed service. nominations On or before January 1 of each year, the Governance and Nominating Committee (“GNC”) shall select from the Board of Directors (or in the case of nominations for President, from the current Board of Directors or the then current President even if the then current President’s Board term has expired, subject to any other limitations on the President’s term as may be set forth herein) one, nominee for each of the following offices: President Vice President Secretary Treasurer At the Board’s regular meeting in January of each year, the Board shall receive the report of the GNC.
resignation from the club A 30-day written or email notice is required, and can be mailed/emailed to the Membership Director, RaeChelle Leiken. The resignation would then take effect the following month. leave of absence policy Members in good standing may request a leave of absence (duration - one year) but must pay the published dues for the Leave of Absence category and can only be used once in the lifetime of their membership. changing membership categories Members in good standing shall be able to upgrade their membership category but will be required to pay the difference between the published initiation fee for their current category and the published initiation fee for the category they are upgrading to as well as the difference in dues owed between the two categories. Members in good standing shall be able to downgrade membership category but will be required to pay the difference in dues owed if an upgrade is requested within 24 months the member will be required to pay the difference between the published initiation fee for their current category and the published initiation fee for the category they are upgrading to.