Reitan Retail 2024
Statement according to the Norwegian Transparency Act
• We initiated the development of a policy for high-risk commodities, defined as those that pose significant environmental, social, or governance risks due to their production, sourcing, or supply chain practices. The policy will guide enhanced risk assessments and require documented traceability across all business areas.
• The Board of Directors adopted the Responsible Procurement Policy in February 2024, embedding it as a core element of our governance framework and guiding our approach to responsible sourcing and supplier management
• We have deepened our understanding of responsible sourcing through in-depth stakeholder dialogue with NGOs and suppliers, covering topics such as coffee, ethical trade, certification, water and energy management These discussions focused on living wages, the impact on local communities and working conditions.
• About 13,700 suppliers and productions have undergone risk assessments, representing 83 percent of all such entities reported across our operations
• There are 840 suppliers and production facilities identified with high risk, primarily within the sectors for food/non-food, fuel, manufacturing and electronics
• Reitan Retail companies conducted 98 on-site visits and initiated dialogue to collaborate in ensuring secure and satisfactory working conditions.
• 915 self-assessments and direct dialogues were carried out with suppliers after initial risk assessments
• Based on our due diligence efforts, 93 cases required further action. 50 uncovered minor non-compliance whilst 43 resulted in improved conditions, most of them concerning safety and hygienic conditions, working hours and social management system
• We received and addressed 172 inquiries through “Duty to provide information” channels, related to product origin and due diligence procedures
Transparency act §5 a. A general description of the enterprise's structure, area of operations, guidelines and procedures for handling actual and potential adverse impacts on fundamental human rights and decent working conditions.
1 Better together
Reitan Retail is a leading retail company in the Nordic and Baltic regions with operations in discount grocery, convenience and mobility across seven countries.
We are a family of 46,000 positive and proactive people and great brands including REMA 1000, Narvesen, R-kioski, Pressbyrån, 7-Eleven, Caffeine, Norsk Kylling, Kolly and Uno-X Mobility. Together, we encounter around 2 million customers every day, offering products sourced from across the world.
Based on strong values, efficient operations and local ownership, we aim to create the best customer experiences. Our unique franchise model is at the heart of our business, and the customer is our ultimate boss. Our ambition is to make it easier to make good choices – at home and on the go.
We are a value-driven company, and our shared culture is the foundation for how we operate across all business areas. It shapes how we create financial value and how we act – with integrity and responsibility. Trust is essential: within our organisation and in every relationship with customers, suppliers, partners, owners, authorities and society at large. Transparency in how we operate, and report is fundamental to earning and sustaining that trust.
In Reitan Retail, we share strong values and a common purpose:
“Together we make everyday life a little
1.1 Organisation
Reitan Retail AS is a fully owned subsidiary of REITAN AS, which is owned by the Reitan family. Odd Reitan, Ole Robert Reitan, and Magnus Reitan with his family, each own 33.3 percent of the shares in REITAN AS through their individually owned holding companies.
Reitan Retail is organised with a parent company, Reitan Retail AS, responsible for overall corporate governance. Subsidiaries that are defined as core business areas are referred to as business areas. These are REMA 1000 Norway, REMA 1000 Denmark, Reitan Convenience and Uno-X Mobility. The Transparency Act (the Act) applies to all subsidiaries in Reitan Retail.
The chart on the next page provides an overview of Reitan Retail’s business areas and their respective subsidiaries, compiled based on statements submitted under the Transparency Act.
[Siter kilden din her.]
Reitan Retail – statements according to the Transparency Act
Percentages indicate partial ownership. Companies without a percentage are fully owned 1) REMA Distribusjon Import AS is included in the statement
Companies with individual statement according to the Act
Companies accounted for in Reitan Retail's statement
Companies accounted for in REMA 1000 Norway's statement Companies accounted for in Uno-X Mobility's statement
REMA 1000 Norway’s statement according to Act with links to their subsidiaries’ report
Reitan Convenience Norway’s statement according to Act Uno-X Mobility’s statement according to the Act
1.2 Sectors, markets and products
Reitan Retail has operations in the discount grocery, convenience, fuel and mobility sectors through our four business areas.
REMA 1000 Norway has since the opening of the first REMA store in 1979 been a significant contributor to the maturity of the discount grocery segment in Norway. The company distributes and sells typical grocery goods within food and non-food categories through REMA 1000 sales outlets run by franchisees in Norway. The distribution activities within REMA 1000 Norway also include partners, which in 2022 was expanded to include deliveries to the HoReCa market (hotels, restaurants and catering companies) through the company Kolly. In addition, REMA 1000 Norway holds ownership in selected companies that produce a variety of private label products, including Norsk Kylling – a food company that produces and markets poultry
Reitan Retail AS
REMA 1000 Denmark distributes and sells typical grocery goods within food and non-food categories through REMA 1000 sales outlets run by franchisees in Denmark. REMA 1000 Denmark also distributes and sells goods to several convenience stores, including the 7-Eleven sales outlets in Denmark, operated by Reitan Convenience Denmark.
Both REMA 1000 in Norway and Denmark have a broad selection of private labelled products and products from unique suppliers who only deliver to REMA 1000. For these goods, we have a particularly large responsibility for overseeing fundamental human rights and decent working conditions in the associated value chain.
Reitan Convenience has a history that spans more than a century. Specialising in kiosk, convenience, and café formats, the business is built on a simple yet powerful idea: making everyday life easier for people on the go. In the past, this meant offering tobacco, newspapers, and bus tickets. While these categories are still part of the business, Reitan Convenience today serves nearly 800,000 customers every day with hot and cold drinks, hot dogs, salads and sandwiches, baked goods, sweets, ice cream, and a range of services designed for people on the move. A small share of the products sold are private label.
With limited exceptions, the 1,700 sales outlets operate under a franchise model. The business has a presence in Norway, Sweden, Denmark, Finland, Latvia, Estonia, and Lithuania. Reitan Convenience aims to make convenience sustainable and sustainability convenient.
Uno-X Mobility has operations in fuels, lubricants, car wash and ultrafast EV charging in Norway and Denmark. Uno-X Mobility’s mission is to develop and promote solutions for future mobility. Uno-X Mobility also owns and operates Uno-X Mobility Cycling to promote more everyday cycling.
1.3 Value-driven culture embedded in governing documents
We firmly believe that sustainability is a shared responsibility and advocate for collaboration to address this pressing challenge. Our goal is to operate a sustainable business that respects people, society, and the environment.
The greatest risks of negative impact are often found in the supply chains of the goods we sell. That’s why we are committed to responsible procurement and supply chain management, with a strong focus on traceability and responsible production. Our supply chain is complex, involving multiple layers of sub-suppliers, agents, cooperatives, and production facilities. This complexity presents significant challenges in cascading sustainability efforts downstream, as direct communication throughout the supply chain is essential but often difficult to achieve in practice.
At Reitan Retail, our decentralised structure ensures that accountability, authority, and operational execution are closely aligned. With approximately forty companies across the Nordics and Baltics, each company possesses a deep understanding of its local market, suppliers, employees, and customers, enabling them to operate both effectively and responsibly.
Our strong culture, value-based leadership, and guiding principles shape our daily operations. As outlined in Reitan Retail’s Code of Conduct (CoC), Supplier Code of Conduct (SCoC), and Anti-Corruption and Anti-Money Laundering Policy, we are committed to respecting internationally recognised human and labour rights—both within our own operations and throughout the value chain.
These Codes set out a minimum standard of ethical requirements and expectations relating to human rights, including the protection of environmental and human rights defenders. Furthermore, each business area establishes additional supplier expectations based on the specific sector and the local context in which they operate.
The Board of Directors of Reitan Retail is responsible for the overall governance of Reitan Retail, including upholding the Norwegian Transparency Act. The CEO of Reitan Retail, together with the other members of the Corporate Management Board (CMB) are accountable for the daily operations of Reitan Retail. The CMB collectively hold the responsibility to protect and advance the corporate interests of Reitan Retail, as well as to support its strategic, financial, and operational goals. Moreover, the CMB's role encompasses ensuring the proper organisation of Reitan Retail, implementing effective steering, risk management, and control systems to facilitate a comprehensive understanding of risk exposure and adherence to laws and regulations, including the Act.
1.3.1 Double materiality analysis
In 2024, Reitan Retail conducted a double materiality analysis (DMA) as part of our preparation for reporting under the Corporate Sustainability Reporting Directive (CSRD). The analysis has significantly strengthened our understanding of both the financial and social impacts of our activities. While the DMA has not yet been formally approved by the Board, it provides a robust foundation for informing our sustainability priorities and shaping our strategic direction.
Guided by the preliminary results, we are strengthening efforts to uphold ethical labour practices, ensure decent working conditions, and promote fair employment across our operations and supply chains. Due to the nature of our sourcing regions and industries, we recognise a high risk of unsafe conditions, low wages, and restricted rights.
Our assessment of ESRS S2 is based on company expertise, supplier risk assessments, and due diligence on high-risk commodities, sectors, and sourcing countries. Input from experts, civil society organisations, suppliers, and producers further informs our understanding.
Given the scale and complexity of our supply chain, and our reliance on high-risk commodities, the likelihood of severe impacts on workers is significant. The DMA identified 13 material impacts across the sub-topics of equal treatment and opportunities, working conditions, and other work-related rights. No material risks or opportunities were identified at this time.
1.3.2 Responsible procurement policy
The Responsible Procurement Policy outlines the requirements and practices we anticipate our business areas to adhere to. Its aim is to ensure a sustainable and enduring supply chain while aligning with our mission, objectives, and sustainability strategy.
The policy, together with our CoC, SCoC and associated internal processes and routines, forms the basis for our work on labour and human rights, climate, environment, animal welfare, anticorruption, and other forms of financial irregularities such as money laundering, in our procurements.
In 2024, the implementation process involved structured engagement with suppliers, the introduction of enhanced due diligence procedures, and the integration of risk-based supplier assessments across our business areas. The Board of Directors formally adopted the Responsible Procurement Policy, embedding it within our governance framework. As part of
the rollout, we carried out supplier audits, reinforced grievance mechanisms, and improved reporting on supply chain risks and corresponding mitigation measures.
The CEO of each business area is responsible for the implementation and compliance of the policy. Managers of relevant units are responsible for ensuring that employees under their management and relevant third parties have understood the contents of the policy and established processes that ensure compliance with the policy, integrating due diligence in company decision-making, risk management, and responsible procurement.
The policy aligns with relevant legislation of procurement practices, and international principles for sustainable business practices and ethical trade in global supply chains. Among others it includes the UN Sustainable Development Goals, the Norwegian Transparency Act, the EU Deforestation Act, the EU Due Diligence Directive, the ILO conventions and the EU Corporate Sustainability Reporting Directive. It follows the OECD Guidelines for Multinational Enterprises and the UN Guiding Principles on Business and Human Rights that set expectations for preventing and addressing adverse impacts on human rights, the environment, and animals.
Responsible procurement policy
1.4 Grievance mechanisms and whistleblowing
Reitan Retail’s internal control and systems for risk management aim to ensure compliance with the corporate values, ethical guidelines, and guidelines for corporate social responsibility.
Our Code of Conduct (CoC) and Supplier Code of Conduct (SCoC) describe Reitan Retail’s ethical commitments and expected standards of business and personal conduct Employees, suppliers, and other stakeholders are encouraged to report any concerns or incidents that may violate laws, regulations, or our Codes through appropriate channels. This can be done by speaking with a manager, contacting the designated person responsible, or using our formal whistleblowing mechanism.
We are committed to maintaining a low threshold for raising concerns, whether related to our own operations or within our value chain. Whistleblowers are protected against retaliation, and anonymity is an option.
In addition to Reitan Retail’s whistleblowing policy and channel, concerns may also be raised directly with REMA 1000 Norway, REMA 1000 Denmark, Reitan Convenience country organisations below and Uno-X Mobility.
Whistleblowing channels
Reitan Retail
REMA 1000 Norway
REMA 1000 Denmark
Reitan Convenience Norway
Reitan Convenience Sweden
Reitan Convenience Denmark
Reitan Convenience Finland
Reitan Convenience Latvia
Uno-X Mobility
Until early 2024, Reitan Retail’s external whistleblowing channel was operated by PwC, offering a secure online reporting tool. As PwC transitioned to the role of auditor as of 1 January 2024, they continued to manage the channel until approximately February 2024, after which a temporary in-house solution was implemented. During this interim period, whistleblower reports were directed to Reitan Retail’s internal whistleblowing team, comprising a People Advisor and Legal Counsel, in line with our internal whistleblowing process.
As of June 2025, a new whistleblowing solution delivered by EY was launched to ensure confidentiality, neutrality, and trust In preparation for this transition, EY conducted training sessions for data controllers and HR representatives across Reitan Retail. A total of 44 leaders from various companies participated, and the training received positive feedback from both the participants and their respective organisations.
Details about how to access and use the whistleblowing function are available in our CoC and whistleblowing policy, which can be found on our website.
In 2024, a total of 135 cases were reported by internal and external stakeholders and were subsequently addressed, mostly concerning violations of laws and regulations, discrimination and harassment and other unethical or illegal conduct. We aim to encourage greater use of our whistleblowing function, as the cases reported provide valuable insights that help us mitigate adverse impacts. Our objective is to ensure that the lessons learned from remediation and risk assessments are applied across all companies of Reitan Retail.
2 Human rights due diligence assessments
2.1 Conducting human rights due diligence
Reitan Retail is committed to responsible business practices and continuous improvement in supply chain transparency and risk mitigation. Due diligence is an integral part of our governance framework, ensuring that we identify, assess and mitigate sustainability-related risks and impacts across our operations and value chain. Our approach aligns with the OECD Guidelines for Multinational Enterprises, the UN Guiding Principles on Business and Human Rights and the requirements set forth in the Norwegian Transparency Act. The due diligence framework is embedded in the supplier Code of conduct, Policy on responsible procurement, risk management and ESG reporting.
2.1.1 Six key steps for due diligence according to the OECD
1 - Identify and assess actual and potential adverse impacts
Reitan Retail works to strengthen our due diligence processes by improving our ability to identify and mitigate potential negative impacts within our operations, supply chains and business relationships. We are actively working to enhance our systems, ensuring we have the necessary tools and data sources to conduct thorough risk assessments of suppliers, production sites and commodities.
To reinforce this commitment and drive accountability across the organisation, we have introduced a KPI “Ensure responsible procurement,” as part of our CEO KPI scorecard 2025 This KPI will serve as a key accountability measure, ensuring that supplier mapping is completed and that a robust risk assessment framework is fully integrated into our procurement processes.
2 - Cease, prevent or mitigate adverse impacts
When risks are identified, Reitan Retail acts by engaging with suppliers, improving procurement practices and implementing corrective measures to prevent or mitigate negative impacts across our operations and value chain.
3 - Track implementation and results
Reitan Retail aims to strengthen the monitoring of our due diligence processes by enhancing audits, supplier assessments and KPIs to ensure that identified risks are effectively addressed and managed.
4 - Communicate how impacts are addressed
We publicly disclose our due diligence efforts, including actions taken to mitigate risks, through sustainability reports and dedicated disclosures, in line with regulatory and stakeholder expectations.
5 - Provide for or cooperate in remediation
If Reitan Retail causes or contributes to adverse impacts, we are committed to remediation, which may include compensation, policy adjustments or grievance mechanisms to ensure responsible business conduct.
6 - Governance oversight
To ensure ongoing oversight and accountability, overall risk assessments and the evolution of identified risks remained fixed agenda points in board meetings at Reitan Retail AS, as well as in our four business areas. This governance structure ensured that risk mitigation efforts were embedded across all levels of our organisation
2.1.2 Risk-based approach
The risk-based approach to responsible business conduct as described in the Policy of Responsible Procurement ensures respect and protection of people, society, and the environment. We are committed to integrate due diligence as part of overall enterprise decision-making, risk management and responsible procurement. Due diligence and risk management shall also reflect strategic ambition based on Retail Retail’s Sustainability Strategy. Risk assessments and due diligence assessments are most efficient when carried out at the operational level in our subsidiaries, where the ongoing supplier dialogue and management takes part.
When conducting risk assessments, severity and likelihood of the adverse impact to environment, social and human rights, as well as governance, shall be considered. Where the likelihood and severity of an adverse impact is high, due diligence and risk management shall be more extensive. Risk assessments shall be based on credible sources on risks and traceability information on our supply chains.
The operational unit is responsible for risk assessments, prioritisation, mitigating actions and follow-up. Support is given by the business area’s management to which the subsidiary belongs. The business areas develop and implement risk management plans and responsible procurement practices to effectively stop, prevent and mitigate adverse impacts identified through risk assessments and throughout the procurement process.
Our long-term goal is to have full transparency and traceability in our entire supply chain. Our partial goal is to achieve traceability of high-risk suppliers and high-risk commodities by 2030. To achieve our goal, we are required to collect information systematically from our suppliers and producers and apply this in our due diligence and responsible procurement practices.
As a minimum, we need to know:
• Product content and country of origin of commodities
• Country of location of all first-tier suppliers and our private label producers
• For certain high-risk ingredients we may require information on region of origin and additional documentation that confirms the commodity has been sustainably sourced
Reitan Retail and business areas are expected to follow up suppliers to ensure mitigation of potential negative impacts and effective implementation of the sustainability strategy in appropriate levels of the supply chain and stages of the procurement process, such as, but not limited to:
• First tier suppliers of branded and private label products.
• Sub-tiers such as production sites of private label products and commodities.
• During product development, and pre-qualification and onboarding of suppliers
• During tender and procurement processes, including internal practices related to lead time, order placement, price negotiations and more
Supply chain breaches are addressed in accordance with the business areas’ Supplier Code of Conduct, which covers aspects such as safeguarding workers' rights, ensuring decent working conditions, and prohibiting child labour, discrimination, and corruption. All breaches, whether actual or suspected, must be reported and addressed. Reitan Retail will take action to stop any negative impacts caused and provide remedies to affected parties. When directly involved in harm, collaboration with relevant parties will be sought for remediation
2.2 Statements of our business areas
REMA 1000 Norway
REMA 1000 Norge AS is subject to the Transparency Act on an individual basis. The company provides a detailed account of human rights due diligence conducted in its own operations and by its subsidiaries in its due diligence report. This report can be found on REMA 1000 Norway’s website under the section Vårt ansvar – Redegjørelser, here.
REMA 1000 Norway AS and its subsidiaries work continuously with human rights due diligence, in line with legal requirements and the OECD framework. The efforts related to the Act are integrated into the board and management structure, with the Head of Sustainable Sourcing at REMA 1000 Norge AS overseeing the process and implementation, including conducting overarching risk assessments and subsequent prioritastion of the most significant risks.
Following the risk assessments and subsequent prioritisation of the most significant risk, the responsibility for addressing identified risks and actual negative impacts lies with the subsidiaries for their respective supply chains.
The due diligence report covers the following subsidiaries:
• REMA Distribusjon, Kolonihagen, Spekeloftet, Kjeldsberg Kaffebrenneri, Norsk Kylling, Stange Gårdsprodukter, Grans Bryggeri, BAMA/BaRe and Kolly.
REMA 1000 Norway use a platform to identify and track risk of negative impact on human rights and decent working conditions. The follow up is based on consolidated procurement categories for REMA 1000 Norway and its subsidiaries. Risks identified is pursued through an internally developed and integrated solution for supplier management and in-depth risk assessments.
The most significant risks in REMA 1000 Norway’s supply chain are linked to the products sold in REMA 1000 stores, characterised by complex supply chains in addition to supply chains for packaging, textile, construction supply, electronics and operational services and contracted labour, amongst others. To address these risks, suppliers undergo a prequalification process, receive information about REMA 1000 Norway's ethical trade standards which they must agree to, and REMA 1000 Norway has policies and routines that support our work with due diligence assessments. The framework for due diligence assessments in Reitan Retail, and hence REMA 1000 Norway is based on the UN's guiding principles on business and human rights and OECD due diligence guidance for responsible business conduct.
Questions regarding REMA 1000 Norway’s work on human rights and decent working conditions in the value chain may be directed to Christina Skogmo Fuglesang, christina.fuglesang@rema.no
REMA 1000 Norway’s statement according to the Act
REMA 1000 Denmark
As a subsidiary of Reitan Retail, REMA 1000 Danmark A/S is indirectly impacted by the Act and does not report separately under it.
This section covers the companies:
• REMA 1000 Denmark A/S, Reitan Distribution A/S, REMA Danmark Butik ApS, REMA Etablering A/S and Vigo.dk ApS.
The business area REMA 1000 Denmark is a discount retailer offering food and non-food products through their more than 420 stores. The administration is in Horsens, with distribution centres in Horsens, Vejle, and Avedøre. More than 17.000 colleagues work in REMA 1000 in Denmark.
REMA 1000 Denmark has procurement procedures, with the Head of private label being the responsible party overseeing daily operations and system follow-up. Head of private label is supported by a staff member who handles supplier inquiries regarding responsible supplier management. REMA 1000 Denmark, in partnership with Reitan Retail, has identified risk areas that serve as the foundation for their approach to responsibility. In 2023, all private label suppliers underwent due diligence as outlined below.
REMA 1000 Denmark has implemented the OECD's "The six steps" guidelines for due diligence and maintains regular communication with suppliers in high-risk areas. This is accomplished through the establishment of a supplier registration system that collects information such as the geographical location of production sites supplying private label products to REMA 1000 Denmark. Suppliers using production sites in high-risk areas must provide a valid third-party certification or audit approved by REMA 1000 Denmark. The company specifies acceptable certifications/audits that address social responsibility aspects, including management systems, human rights, labour rights, safety and hygiene, working conditions, and wages. If a supplier fails to comply in these areas, they are required to submit a corrective action plan and follow up on the proposed measures.
Since 2018, REMA 1000 Denmark has had a risk-based approach in their value chain work, mapping risk across two verticals: ingredients and country of origin When evaluating food and non-food items, assessments by Amfori are utilised, while for fruits and vegetables, the risk countries assessment by GLOBALG.A.P is employed. A questionnaire has been created based on these risk assessments and is completed by suppliers of own-brand and private label products. This process ensures transparency regarding product origins. In high-risk countries,
valid and approved certifications such as Amfori BSCI, SEDEX SMETA, or SA8000 are required for food and non-food items, while Fairtrade or Rainforest Alliance certifications are necessary for fruits and vegetables.
Data is obtained through our supplier platform, where certifications and audits are consistently updated as they expire. In the event of non-compliance identified during an audit, it is essential to implement a Corrective Action Plan. This plan should outline the noncompliant issues at the production site, the corrective actions to be taken, and the anticipated timeline for resolution. For instances of critical or major non-compliance, REMA 1000 Denmark works closely with the supplier to monitor the status and improvements at the production site.
In 2024, REMA 1000 Denmark continued its in-depth assessment of social conditions at production sites for products and commodities containing a higher share of risk materials. Dialogues were initiated with suppliers handling commodities like coffee, cocoa, soy, palm oil, and wood, all falling under the EU Regulation on Deforestation-free Products (EUDR). For products with these materials, REMA 1000 Denmark aims to request third-party certifications from organisations ensuring adherence to social, environmental, and ethical standards. Collaboration with independent and approved third-party organisations is crucial to validate compliance with standards and confirm proper production practices.
Questions regarding REMA 1000 Denmark’s work on human rights and decent working conditions in the value chain may be directed to Jonas Schrøder, jos@rema1000.dk
Additional information on how REMA 1000 Denmark collaborates with suppliers can be read in their sustainability report 2024 on their website under the section Ansvarlighed here, and policies on deforestation, animal welfare, biodiversity, ethical trade, employee relations, climate and environment, responsible soy and palm oil and responsible supplier management can be found on their website under the section Ansvarlighed here.
Reitan Convenience
Reitan Convenience Norway AS operates the brands Narvesen, 7-Eleven and Northland, and is subject to the Act on an individual basis.
Reitan Convenience Norway’s statement according to Act
Reitan Convenience’s subsidiaries outside Norway are affected indirectly by the Act and for 2024 the following subsidiaries are covered in the section below:
• Reitan Convenience Sweden AB, Reitan Convenience Denmark A/S, R-kioski Oy, SIA Reitan Convenience Latvia, SIA Preses Serviss, AS Reitan Convenience Estonia, Lehepunkt OU, UAB Reitan Convenience Lithuania, UAB Reitan Convenience Roastery and UAB Press Express
Reitan Convenience has over the past couple of years had a stronger focus on both social and environmental sustainability issues. Working towards value chain transparency has been a core objective. The supplier risk evaluation has previously focused primarily on suppliers of high-risk commodities present in products sold in stores. In 2024 Reitan Convenience established a new, more systematic and holistic process to track supplier risk, following the OECD approach to risk assessment and handling.
The updated risk assessment covers all suppliers (with a purchase value of minimum 30,000 NOK/SEK/DKK or 3,000 € per year) in Reitan Convenience, including to the seven country level support offices, company-owned stores, franchise-run stores, as well as related operations
within press services across the Baltics and the Reitan Convenience Roastery in Lithuania. The supplier risk mapping focuses on potential risks related to fundamental human rights and decent working conditions, as defined in the Transparency Act.
In 2024, ~3,600 suppliers were assessed through this system and assigned a risk score. Each supplier has been assigned a risk score based on the geographies on which they operate. For product and commodity suppliers, we have tried to assess information on the main sourcing and manufacturing origins of these goods, as well as the location of the headquarters. For service and other types of suppliers, there is no production of goods taking place. Therefore, the location of the headquarters was deemed sufficient to assess supplier risk. Additional information that has been collected from all suppliers include purchase values, code of conduct signage, if on-site visits have taken place, and if risk discussions have taken place.
A risk score was then developed based on the geographic locations in which the supplier operates. The risk metric incorporates risk related to labor rights (e.g., right to freedom of association, collective bargaining, strikes) and governance (e.g., political stability, control of corruption, government effectiveness, regulatory quality). The risk metric is based on country classifications made by the World Governance Indicator (WGI) in 2023 and International Trade Union Confederation (ITUC) in 2024.
The results of our supplier risk assessment are visualised alongside other key business intelligence data in Tableau (see screenshot om next page.) We recently (as of February 2025) received the first results from this systematised risk mapping, and we are now entering “risk mitigation” phase of the OECD process. All suppliers identified as having a high or very high risk will be approached during the annual supplier dialogues to discuss their risk level, any potential negative impacts and the handling of these. It should be noted that for some of the product and commodity suppliers, the data on manufacturing and sourcing has not been easily obtainable. Therefore, enhancing data coverage on manufacturing and sourcing will be a key focus moving forward.
In addition to this systematic risk assessment process, Reitan Convenience has continued to handle the high-risk suppliers identified in last year's assessment. Last year we reported:
"Reitan Convenience's suppliers source a significant amount of coffee from Latin and South America (Ecuador, Colombia, Brazil), cocoa from West Africa (Ivory Coast, Ghana, Nigeria), and palm oil from Indonesia and Malaysia. These three commodities are considered high-risk in terms of human rights and working conditions. Due to their significant presence in convenience settings, there is cause for concern, prompting in-depth dialogues with suppliers across all Reitan Convenience countries."
For palm oil, our main approach to handling this risk is to replace palm oil in products, in our assortment, with alternative fats with a better sustainability profile. We have therefore established a shared Code of Conduct with a strict phase out date (before 2029) for all Reitan Convenience. We are already seeing concrete effects in the composition of the assortment in some countries, for example the share of palm oil in the Swedish bakery assortment has dropped from 67,2 percent to 32,7 percent.
For cocoa, our main approach to handle risk is through third party audited certification or sustainability programs. In 2024 - early 2025 we held in depth dialogues with the major chocolate confectionery suppliers (Fazer, Mondelez, Mars, Nestlé), with a specific focus on understanding their approach towards ensuring that the cocoa farmers are receiving a living income. This has resulted in sharper formulation and more specific demands in this area in our shared Code of Conduct.
For coffee – perhaps our most important high-risk commodity – we are trying to work closely with several of our suppliers. One example is Reitan Convenience Roastery, where we followed a series of on-site visits to their coffee sourcing areas in Colombia in late 2023 (conducted together with Lithuanian sustainability journalist Rugilė Matusevičiūtė). In 2024, we continued the dialogue with them on how to continuously improve working conditions both on farm and in later stages of the coffee value chain.
Questions regarding Reitan Convenience’s work on human rights and decent working conditions in the value chain may be directed to Malin Eklund, malin.eklund@reitanconvenience.no.
Additional information on how Reitan Convenience collaborates with suppliers can be read in their Sustainability report 2024 on reitanretail.no under the section Our responsibility-Reports.
Uno-X Mobility
Uno-X Mobility AS is subject to the Transparency Act on an individual basis. The company provides a detailed account of human rights due diligence conducted in its own operations and subsidiaries in Norway and Denmark in its due diligence report. This report can be accessed on Uno-X Mobility's website under the Responsibility section, located here
Uno-X Mobility offers fuel, ultrafast charging for electric cars and heavy-duty vehicles and car washes from over 700 outlets in Norway and Denmark. Uno-X Mobility is one of the largest market players in both countries.
Uno-X Mobility also offers lubricant products to the corporate market in both countries.
As part of its fuel business, Uno-X Mobility owns and operates tank facilities for fuel storage in Norway and Denmark. In Norway, the company owns and operates tank facilities on Sjursøya in Oslo, Mo i Rana and in Stavanger. In Denmark, the company owns and operates a tank facility in Rønne on Bornholm, in addition to having 50% ownership in Samtank A/S, which operates several tank facilities for fuel storage in Denmark.
The company aims to minimise any negative social or environmental impact by working closely with suppliers. Health, safety, human rights, labour rights, integrity, climate and the environment are key topics in the cooperation. Uno-X Mobility recognises that there are specific questions about human rights compliance with the world's oil and gas industry in general. The company has therefore chosen to procure sales products mainly from large companies located in Scandinavia where suppliers have strict internal guidelines and monitor their value chains closely.
At the same time, biofuels can present risks related to land-use change. Uno-X Mobility therefore takes a cautious and informed approach to biofuel sourcing and distribution, ensuring compliance with regulations and focusing on solutions that contribute to lower emissions.
Uno-X Mobility procures products from suppliers in different countries and can affect society directly and indirectly through the products' value chains. It is essential for the company to minimise any negative social and environmental impact through cooperation with suppliers. Uno-X Mobility believes in getting better together with its suppliers. For example, the company's Supplier Code of Conduct (SCoC) outlines expectations for anti-corruption, protection of human rights and environmental practices. The ethical guidelines for suppliers include a risk-based approach in line with the Norwegian Transparency Act. Management and key personnel in the companies have been trained in the Transparency Act.
In 2024, Uno-X Mobility strengthened their approach to supply chain risk assessment by shifting from a categorisation based on commercial risk combined with the risk of human rights and labour rights violations, to a framework primarily focused on the risk of such violations. This shift reflects their commitment to further aligning with regulatory expectations and ethical standards, while ensuring that our due diligence efforts prioritise the protection of workers and local communities throughout the supply chain.
Due diligence assessments of suppliers are an ongoing task in daily operations and the statement according to the Transparency act covers the following subsidiaries:
• Uno-X Mobility AS, Uno-X Mobility Norge AS, Uno-X Mobility Cycling AS, Uno-X Smøreolje AS, Uno-X Mobility Danmark A/S, Uno-X Smøreolie A/S
No significant negative impacts have been identified as of 31 December 2024.
Questions regarding Uno-X Mobility’s work on human rights and decent working conditions in the value chain may be directed to Jacob Berner, jacob.berner@unox.no.
Uno-X Mobility’s statement according to the Act
Gladengen Drift AS
Gladengen Drifts AS is the office management provider for Reitan Retail’s rented head office building in Gladengveien 2, Oslo. Gladengen Drift is fully owned by Reitan Retail and provides services such as canteen, reception, events, meeting facilities, cleaning in addition to maintaining the head office suitable as a daily workspace with desks, light, functioning elevator, fresh plants and much more for Reitan Retail employees.
Gladengen Drift AS is covered by Reitan Retail's whistleblowing policy and channel. The whistleblowing channel, outlined in the Code of Conduct and the Whistleblowing policy, can be accessed on reitanretail.no. It enables employees, suppliers, and other stakeholders to report instances or suspicions of misconduct that contravene Reitan Retail's values, ethical standards, or regulations, without the whistleblower having to fear facing retaliation.
Each year, Gladengen Drift AS evaluates its suppliers based on contract type, supplier regularity, environmental certifications, and cost considerations. Additionally, they evaluate whether current suppliers are at risk of not fulfilling fundamental human rights and decent working conditions. Currently, Gladengen Drift AS is contemplating switching to one main service provider. The abovementioned steps will precede the selection of new suppliers.
During this year’s due diligence Gladengen Drift AS mapped and classified 123 suppliers according to the services and products they offer and carried out risk assessments. A review of risk factors and leveraging on own knowledge of the suppliers, they identified 26 with a potentially high risk of violating fundamental human rights and decent working conditions. 4 of which are new in 2024. The identified suppliers provide goods such as furniture, hardware and packaging and services such as cleaning, transport and carpentry. Questionnaires with requests for information were provided in writing in 2022/2023/2024 and ongoing dialogue is in place to ensure joint understanding of the law.
There have been some alterations to the risk assessments of current suppliers in 2024, but no actual negative impacts have been uncovered by Gladengen Drift AS.
Questions regarding Gladengen Drift’s work on human rights and decent working conditions in the value chain may be directed to Kristine Kvakkestad, kristine.kvakkestad@gladengendrift.no
2.3 Specific negative impacts
The identified negative impacts primarily relate to breaches of decent working conditions. No violations of fundamental human rights have been uncovered. The following specific negative impacts were identified in Reitan Retail’s supply chains, based on incidents that were reported or discovered during 2024:
• One of REMA 1000 Norway’s subcontractors reported challenges related to wages, overtime, well-being, working environment, and training. We followed up closely with our brand supplier to gain insight into the reported issues. Our remediation procedures were followed, and the supplier treated the matter with the utmost seriousness. Remediation was initiated and carried out.
• One of REMA 1000 Norway’s jam suppliers reported challenges related to the berry harvesting process in Sweden. Concerns were raised regarding working conditions, price collaboration, low wages, and long working hours. The supplier has taken these issues seriously, carried out due diligence assessments and an audit, but found no evidence supporting the claims during the audit. They continue to follow up on corrective actions ahead of the next berry season. REMA 1000 Norway maintains regular dialogue with the supplier to monitor progress and follow-up actions.
• REMA 1000 Norway was alerted to concerning conditions related to health, safety, and general working conditions at one of our suppliers. We took the initiative to engage in dialogue with the supplier, who responded with transparency and a willingness to resolve the issue. The matter was resolved in a satisfactory manner for the affected employees.
• A complaint was received regarding the use of employment contracts and temporary hiring at one of REMA 1000 Norway’s suppliers. REMA 1000 Norway initiated dialogue with the supplier, and the issue was resolved in a satisfactory manner for the employee involved. Remediation was carried out.
• REMA 1000 Norway’s Private Label Quality Manager audited seven production sites in China. At three of these sites, our agents provided incorrect information; the products were only packed there, not produced, and the facilities lacked the required certifications. As a result, production was moved to a factory that meets our requirements. This highlights the importance of audits in identifying non-compliance and reducing risk.
• One of REMA 1000 Norway’s suppliers provided incorrect information regarding the geographical location of a production site, based on incorrect data received from their own supplier. Due diligence assessments indicate that production sites in high-risk areas should be audited regularly either by third-party audits or physical audits by REMA 1000 Norway. As a result of this assessment, we now require that production sites in high-risk areas must undergo an audit at least every other year. New production sites in such areas must be audited within 12 months of contract initiation.
• Salmon asthma is a type of occupational asthma that affects employees in the salmon industry, especially those working with slaughtering, filleting, and packaging. When salmon is processed, tiny particles become airborne and inhaling them can cause asthma. Symptoms include breathing difficulties, coughing, and chest tightness.
Although salmon asthma is relatively rare, it is a serious condition. Research from St. Olavs Hospital in Trondheim documents several cases among industry workers. A study by the Occupational Medicine Department at St. Olavs identified 36 patients with work-related asthma, 21 of whom were diagnosed with salmon asthma.
While the overall number of cases is not very high, the risk is significant for those exposed to high concentrations of salmon particles. Preventive measures and proper ventilation in the workplace are essential to reduce the risk.
REMA 1000 Norway is maintaining a constructive dialogue with our supplier on this issue and continues to follow up closely.
• REMA 1000 Norway has identified solar panels as a high-risk category. We have challenged our supplier, who has taken the issue seriously and conducted thorough due diligence assessments. In 2024, we worked holistically with ESG in our due diligence
processes, and there has been close collaboration with the supplier. They have initiated a number of measures to ensure better traceability in their supply chain. Solar panels are an important environmental measure, so it is crucial to ensure a secure supply chain in order to make use of this environmental solution. This work will continue in 2025.
• REMA 1000 Norway has identified beef from Brazil as high-risk commodity, primarely due to traceability challenges in the supply chain and the associated risk of deforestation
• Two of REMA 1000 Denmark’s suppliers reported challenges related to excessive overtime at their production facilities in China. Both suppliers have submitted remediation plans and are collaborating with their facilities to ensure compliance ahead of the next audit.
• Concerns were raised to REMA 1000 Denmark about white fish caught by Chinese vessels. However, after reviewing our assortment, we found no products containing white fish sourced from these vessels.
• Reitan Convenience Norway received customer concerns related to working conditions and potential human rights issues at a beverage supplier. The product was not part of our central assortment, and no agreement existed with the supplier. However, a few stores had sourced the product independently. As a precaution, the products were removed from those stores in close dialogue with the franchisees. Customers received timely responses, and we explained that we were awaiting clarification from the producer. Despite several follow-ups, we did not receive adequate information regarding the concern raised. As a result, we have decided that products from this supplier will not be made available in our stores going forward.
In 2024, Uno-X Mobility engaged in clarifications and follow-ups with higher-risk suppliers but found no evidence or reports of negative impact.
The work to establish a responsible procurement policy was completed in 2024. As we move into 2025, we are continuing to develop and strengthen our due diligence processes to improve our ability to identify and manage actual and potential negative impacts in our supply chains.
2.4 Risks identified, prioritisation and aggregated data
Risks identified through high-level risk assessments in our business areas
Operating within the food, agriculture, fuel, and mobility sectors, our supply chains span globally, are intricate, and face exposure to climate change. Significant challenges related to forced labor, child labor, corruption, lack of freedom of association, discrimination, inadequate living wages and environmental degradation exist within these sectors. Anticipated consequences from various factors like climate change and geopolitical conflicts are expected to intensify these challenges in the future.
By engaging in discussions on risk management throughout the business areas in 2024, conducting annual supplier screenings, and performing due diligence assessments on subsidiaries, two primary risk categories have been identified for the products sold in our stores and for the fuel and energy suppliers at Uno-X Mobility. Additionally, other high-risk supplier categories for the products and services that are vital for our daily operations are identified for the overall business.
Conflicts in the world around us lead to inquiries from employees and customers concerning our stance on products from Israel, Palestine and Russia for example. We do not take a stance in specific conflicts but adhere to current trade agreements and comply with sanctions lists and the trade regulations established by authorities locally and regionally. We specify the origin of all products.
In 2024, we have revised our classification of risk categories to improve clarity and specificity. The former category 'IT – hardware, software and services' has been refined and refers now specifically to ‘Electronics’ as hardware. Additionally, a new category ‘Operational services and contracted labour’, has been introduced to better capture relevant risk areas.
Two main risk categories for the goods we sell
1) Food and non-food
The majority of our suppliers provide goods for our 2,800 grocery and convenience stores. The commodity markets pose a high risk for human rights violations, particularly in tea, coffee, cocoa, cane sugar and tropical fruit supply chains, where child and forced labour are welldocumented. In Europe, migrant workers in agriculture also face exploitative conditions. Health risks from pesticide use add to concerns. Given these risks, commodities and production locations remain key focus areas.
a) Risk related to commodities and geographical origin
According to third party sources, child labour and forced labour are especially widespread and well-documented in the supply chains of tea, coffee, cocoa, cane sugar and tropical fruit1 . There are also documented cases of migrants working under slave-like working conditions for products produced in Europe2. The agricultural sector, especially in developing countries, is characterised by informal labour. There is also health risks linked to the use of pesticides3 . Given this risk assessment, both commodities and geographical production location are prioritised risk areas.
Commodities associated with high risk
• Palm oil, cattle, soy, coffee, cocoa, wood, rubber, scampi, tuna fish, tea, hazelnuts and cashew nuts
Geographical locations associated with high risk
• Ecuador, Italy, Ivory Coast, Bangladesh, Brazil, Cameroon, China, Ghana, Hungary, India, Indonesia, Malaysia, Maldives, Morocco, Nigeria, Philippines, Thailand, Tunisia, Turkey and Vietnam
1 fairtrade.org.uk 2 Direktoratet for forvaltning og økonomistyring 3 OECD-FAO Guidance for Responsible Agricultural Supply Chain
b) Risks related to product manufacturing
At Reitan Retail, we procure products globally, including from countries identified as high-risk by external risk analysis firms. Risk mitigation efforts include measures such as mandating Sedex membership for production sites outside the Nordic region, performing audits, and certifying high-risk commodities.
2) Fuel and biofuel
The oil and gas sector has inherent human rights risks, which we mitigate by sourcing from large Scandinavian suppliers with strict monitoring policies. However, biofuels present risks related to land use change. Uno-X Mobility takes a cautious and informed approach to biofuel sourcing and distribution, ensuring compliance with regulations and focusing on solutions that contribute to lower emissions
Health, safety and the environment (HSE) are inherent risks for the industry of Uno-X Mobility and a prioritised risk for the company. HSE risk assessments are carried out continuously. Most employees work in office spaces, but there is a particular risk connected to self-service gas
stations and tank facilities. Compliance with HSE regulations is followed up on a continuous basis, and several relevant ISO certifications are maintained.
Other supplier categories with high risk
Textiles – Uniforms are part of our day-to-day operations with main origin in Bangladesh, a country subject to poor working conditions, especially excessive use of overtime, unsatisfying safety and use of child labour4
Packaging – Most end-products require packaging. Plastic and paper packaging production involves hazardous chemicals and unsafe working environments, particularly in countries with weak labour protections5 .
Fixed assets – Building materials, inventory and office supplies originate globally. Due diligence at the operational level ensures qualified risk assessments.
Electronics - Our operations rely on PCs, mobile phones, cameras and other electronic devices sourced from an industry with widespread sub- contracting, environmental challenges and mineral supply chain risks. Key concerns include unsafe mining conditions, forced and child labour, community displacement and conflict financing.7
Transportation – Global trade growth has intensified risks in transport and logistics, particularly in road transport, where low wages, informal work, long shifts and traffic-related HSE risks are prevalent.8
Operational services and contracted labour – A range of services contribute to the company’s operations and require contracted labour, such as cleaning services, security services, maintenance and repair. These areas may pose potential risks, including labour rights violations, health and safety concerns and compliance with ethical sourcing standards
Aggregated quantitative reporting on due diligence assessments and findings
Reitan Retail operates in seven countries, within different sectors, and our value chains span all over the world with related complexity. In the journey to understand the scale of our operations, Reitan Retail gathers quantitative data concerning the Act. All four business areas, along with their respective subsidiaries, have submitted reports as of February 2025. This valuable information provides context and relevant insights to guide future processes.
In 2024, Reitan Retail expanded the number of reported and risk-assessed suppliers, reinforcing our commitment to transparency and accountability. All business areas and subsidiaries continue to strengthen their due diligence processes, progressively incorporating more suppliers and production facilities into assessments
Parts of our organisation have adopted a new supplier risk evaluation system, using real data to improve accuracy and adaptability. This has contributed to fewer high-risk suppliers, reflecting both a streamlined supplier base and refined risk classification.
We have also increased our engagement with high-risk suppliers and facilities through on-site visits to verify working conditions and ensure compliance with human rights and labour standards. These efforts have strengthened supply chain insights and enabled risk recalibration where improvements are evident.
Transparency act §5 c. Information regarding measures the enterprise has implemented or plans to implement to cease actual adverse impacts or mitigate significant risks of adverse impacts, and the results or expected results of these measures.
3 Measures, results and plans
3.1 Measures to mitigate risks
During the last year we have focused on increasing the understanding of risks in our supply chain in relation to equal treatment, work-related rights and working conditions. We engaged with suppliers to address gender disparities, fair wages and labour rights, particularly in agriculture and manufacturing. Assessments on working conditions for seasonal and migrant workers highlighted risks such as unstable contracts, excessive working hours and inadequate wages.
We also strengthened due diligence efforts to reduce risks of child and forced labour in highrisk agricultural supply chains like cocoa, coffee and palm oil. By reinforcing expectations on union rights, legal protections and living wages, we worked to support fair and safe working conditions throughout our value chain.
The operational responsibility for conducting human rights due diligence rests with the business areas and their respective subsidiaries, which are individually engaged in risk mitigation activities. For an overview of all efforts to prevent, reduce, or mitigate human rights and labor risks, we recommend referring to the individual statements of:
• REMA 1000 Norge AS
• REMA Distribusjon Norge AS
• Kolly AS
• Norsk Kylling AS
• Stanges Gårdsprodukter AS
• Kjeldsberg Kaffebrenneri AS
• Grans Bryggeri AS
• Reitan Convenience Norway AS
• Uno-X Mobility AS
3.1.1
Examples of measures to mitigate risk
To exemplify the efforts carried out across the business areas, we are showcasing some examples:
At REMA 1000 Norway, the most significant risks in our supply chain are associated with the products we sell in our stores. In addition, we recognise our responsibility for managing risks related to the services we procure. This includes everything from working conditions to ethical business practices. Furthermore, we have a duty to ensure that all our partners comply with applicable laws and regulations, and we actively work to ensure that our suppliers and service providers align with our standards for fair and responsible trade. This approach supports a responsible and ethical value chain.
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In 2024, we conducted a risk assessment related to the procurement of services within industries subject to general application regulations. The assessment focused in particular on services related to cleaning, construction, electrical services, and transport. The results revealed a need for structured follow-up of our duty to ensure compliance (“påseplikt”) within cleaning-, construction-, and electrical services.
We have developed routines to support REMA 1000 Norway’s responsibilities, and we have conducted training with the relevant parties, including their franchisees. The aim is to ensure that our compliance obligations are fulfilled in accordance with legal requirements.
Among other measures, a new cleaning routine has been established and anchored with franchisees, regional offices, and head office. Training has been initiated for those responsible for purchasing such services, including through modules in the training platform Motimate and discussions in meetings. This training will continue in 2025.
REMA 1000 Denmark has taken proactive steps to align with the upcoming requirements of the EU Deforestation Regulation (EUDR). As part of this effort, due diligence procedures have been mapped, and the company's overall approach to responsible supply chain management has been reinforced.
• A full mapping has been conducted to identify all products falling within the scope of the EUDR, resulting in a comprehensive product overview.
• Targeted measures have been initiated to strengthen responsible sourcing systems by addressing risk areas and potential instances of non-compliance. These enhancements will be embedded into our revised due diligence framework and integrated supply chain management processes.
Reitan Convenience introduced a more systematic and holistic supplier risk assessment process, aligned with the OECD approach. Suppliers were assigned a risk score based on the geographies in which they operate. For product and commodity suppliers, the main sourcing and manufacturing origins were assessed where possible; otherwise, the location of the headquarters was used as a proxy.
The risk metric includes factors related to labour rights (e.g. freedom of association, collective bargaining) and governance (e.g. political stability, corruption control), drawing on 2023 World Governance Indicators (WGI) and 2024 ITUC classifications.
As of February 2025, Reitan Convenience received the first results and are now entering the OECD’s “risk mitigation” phase. Suppliers with high risk will be engaged through annual supplier dialogues to address risk levels, potential negative impacts, and mitigation efforts.
Uno-X Mobility strengthened their approach to supply chain risk assessment by shifting from a categorisation based on commercial risk combined with the risk of human rights and labour rights violations, to a framework primarily focused on the risk of such violations. This shift reflects their commitment to further aligning with regulatory expectations and ethical standards, while ensuring that our due diligence efforts prioritise the protection of workers and local communities throughout the supply chain.
3.1.2 Policy on high-risk commodities
In 2025, Reitan Retail will complete the work on establishing a policy for high-risk commodities. This policy will identify a limited set of commodities that require thorough risk assessments and documented traceability from all business areas within Reitan Retail. A highrisk commodity is a product or raw material (ingredient) that poses significant environmental, social, or governance risks due to its production, sourcing, or supply chain practices.
Reitan Retail operates in critical societal sectors – food and mobility – which both have significant environmental, social, and governance impacts. Therefore, we see the importance of having a group wide policy on high-risk commodities. This policy document, together with our Responsible procurement policy, forms the basis for our work and practices relating to responsible procurement, sourcing, and measures to cease, prevent, and mitigate negative impacts in our supply chain. The business areas are to consider these high-risk commodities as the absolute minimum. Tools to monitor risks is under development, such as a risk data heat map. The use of certifications, verifications or other forms of third parties will be crucial in the work ahead, as well as alignment with all requirements in line with the upcoming EUDR legislation.
Reitan Retail has set an overall target to be palm oil free across all business areas, as a means of preventing and ceasing the negative social and environmental impact. All food and beverages sold in our sales outlets will be palm oil free from 2028
3.2 Results and plans
Reitan Retail has two main ambitions to ensure that we offer responsibly produced products to our customers:
1) keep high moral standards and hold our suppliers accountable to our rigorous ethical Code of Conduct
2) integrate the OECD Due Diligence Guidelines for responsible business conduct into our risk management processes and screen 100 percent of our suppliers based on environmental and social criteria. Reitan Retail has a zero-tolerance approach to any breach of human rights, and we strive to minimise our environmental impact across the value chain.
Approximately 83 percent of our suppliers, representing around 13,700 suppliers and production facilities, have been subject to risk assessments. Our work to enhance human rights due diligence, develop internal guidelines, and report on human rights risk evaluations has contributed to a clearer understanding of responsible procurement practices. These efforts have also helped establish more defined structures and expectations across our business areas and subsidiaries.
Reitan Retail has also taken steps at the operational level to implement risk mitigating and corrective measures. We seek to ensure that accountability, decision-making, and operational execution are aligned and closely integrated across all levels of the organisation.
Looking ahead, we are committed to taking continued action to reduce the risk of unsafe or unhealthy working conditions in our value chains, and to support equal treatment and opportunities for workers. To reinforce this commitment and strengthen accountability across the organisation, we have introduced a new CEO key performance indicator: "Ensure responsible procurement," as part of our overall KPI scorecard.
Our focus going forward will include the following actions:
• Strengthen supplier due diligence processes with supplier management and internal government structures. Ensure systematic follow-up and analysis of human rights and
decent working conditions and ensure impact criteria are followed up in supplier assessments and enhanced due diligence.
• Improve risk data quality to account for fast changing geopolitical or environmental events with impact on human rights and workers in our value chains. Secure information on the origin of all commodities and products.
• Actively develop knowledge and management tools in collaboration with NGOs, industry experts and researchers, ensuring that our approach is informed by the latest scientific understanding and best practices.
• Raise awareness among customers and stakeholders to drive positive change for workers in the value chains. We will educate and guide our employees, franchisees and customers, and keep open dialogues with suppliers, partners and industry peers to better understand the issues and share best practices
Main results from due diligence assessments in our business areas in section 2.2.
4 Information, contact, approval
4.1 Information
This statement is accessible on our website, reitanretail.no. A reference to our work is also located in our Annual and sustainability report for 2024 –“Better together” on our website or upon request. The statement will be revised as necessary by the Act, in accordance with significant changes in the overall risk assessments and no later than June 30, 2026
4.2 Contact
For general inquiries regarding how Reitan Retail complies with the transparency act or for information about a specific product or service provided by the company, please get in touch with us.
Reitan Retail AS
Gladengveien 2 0661 Oslo post@reitanretail.no
For questions about this statement contact Sandy Schrøder, sandy.schroder@reitanretail.no
4.3 Approval
Reitan Retail AS’s statement under the Transparency Act was approved and signed electronically by the company’s Board of Directors and CEO in June 2025. As Reitan Convenience AS is included in this statement, it has also been separately approved and signed by its Board of Directors. Other Reitan Retail entities subject to the Act have published their own individual statements.
Reitan Retail AS
Rune Bjerke, Chair of the board
Annika Marie Sigfrid, board member
Siv E. Rosendahl Skard, board member
Linda Hofstad Helleland, board member
Magnus Reitan, board member
Eilert Giertsen Hanoa, board member
Ole Robert Reitan, CEO
Reitan Convenience AS
Ole Robert Reitan, Chair of the board
Magnus Reitan, board member
Kristin Solheim Genton, board member
Monica Ødegaard, board member
Anna Mariette Kristensson, CEO
+47 24 09 85 55 post@reitanretail.no reitanretail.no
Gladengveien 2 0661 Oslo
