Spring 2025 ReCOGnition

Vol.48 | Issue 1 Spring 2025

ReC Re COGnition

Newsletter of the High Country Council of Governments

Executive Board Members Minority Representative Paul L. Robinson, Jr.

Alleghany County

Bill Osborne, Chair, Commissioner Mike Parlier, Mayor Pro Tem, Sparta

Ashe County

Todd McNeill, Chair, Commissioner Peter Eller, Mayor, Jefferson Teresa McCoy, Alderman, Lansing Tom Hartman, Mayor, West Jefferson

Avery County

Dennis Aldridge, Commissioner Brenda Lyerly, Mayor, Banner Elk Kelly Melang, Council Member, Beech Mountain Eddie Yarber, Mayor, Crossnore Alice Whittington, Council Member, Elk Park Derek Roberts, Mayor, Newland Gunther Jöchl, Mayor, Sugar Mountain

Officers Chair Doug Matheson Vice Chair Dennis Aldridge Secretary Larry Fontaine Treasurer Jeff Whitson

Mitchell County

Jeff Harding, Chair, Commissioner Charles Vines, Mayor, Bakersville Rocky Buchanan, Council Member, Spruce Pine

Watauga County

Braxton Eggers, Chair, Commissioner Doug Matheson, Mayor Pro Tem, Blowing Rock Tim Futrelle, Mayor, Boone Larry Fontaine, Mayor, Seven Devils

Wilkes County

Evan Handy, Commissioner Bobby Munsey, Commissioner, Ronda Otis Church, Mayor Pro Tem, North Wilkesboro Dale Isom, Mayor, Wilkesboro

Yancey County

Jeff Whitson, Chair, Commissioner Bill Wheeler, Council Member, Burnsville

Advisory Committee Dennis Aldridge Larry Fontaine Tim Futrelle Tom Hartman Brenda Lyerly Doug Matheson Todd McNeill Charles Vines Jeff Whitson

What’s Inside

HCCOG 49th Annual Banquet 4 The 49th Annual Banquet was a momentous occasion to honor the values of regionalism, resilience, and collaboration within the HCCOG member governments and partners, as well as to recognize the organization’s dedication to serving the region for 50 years. Unfortunately, the event, which was initially planned for October 2024, had to be canceled in the aftermath of Hurricane Helene. Despite this setback, the spirit of unity and appreciation for the outstanding leadership and service of local elected officials, government employees, and board members remains strong.

Paddy Mountain Park Grand Opening........................................................ 10 Boone Breaks Ground on Howard Street Revitalization Project.........12 Regional Highlights............................................................................................13 Highlighting the Joint Information Center for Helene Response HCCOG Hires New Finance Technician New Hires and Notable Retirements in the Region Area Agency on Aging Department Highlights and Projects..................................................................16 NC Lifespan Respite Voucher Program ..................................................20 Fall Prevention in The High Country.......................................................21 World Elder Abuse Awareness Day.........................................................22 Economic Recovery and Resilience Department Highlights and Projects..................................................................23 LiveWell Avery to Strengthen Community Health and Wellness.............25 High Country COG Assists With FEMA PA Process..................................26 Planning and Development Department Highlights and Projects..................................................................27 Digital Opportunity in the High Country.................................................29 Alleghany County Comprehensive Transportation Plan (CTP).................32 Workforce Development Department Highlights and Projects..................................................................33 National Dislocated Worker Emergency Grant Assists with Hurricane Helene Relief........................................................................................................39 NCWorks Career Center Staff Participate in Re-entry Simulations........40 Workforce Recognition........................................................................... 41 Success with NCWorks............................................................................42

HCCOG 49th Annual Banquet On March 7, 2025 High Country Council of Governments held its rescheduled annual awards ceremony at the Grandview Ballroom on Appalachian State University’s campus to recognize outstanding achievements and contributions by elected officials, local government employees, and advisory committee members.

The High Country Council of Governments (HCCOG) is a regional organization dedicated to serving and supporting local governments in Alleghany, Ashe, Avery, Mitchell, Watauga, Wilkes, and Yancey Counties.

Award winners were nominated by elected and appointed officials from the seven-county region.

Before the awards ceremony, Avery County Commissioner, Wood Hall Young Jr. presented a proclamation honoring the HCCOG for their 50 years of service and dedication to the region.

HCCOG Executive Board Chair and Mayor Pro Tem for the Town of Blowing Rock, Doug Matheson presented the first two awards.

Town of Burnsville Council Member, Denise Collier, was recognized as the 2024 Outstanding Rural Transportation Advisory Committee (RTAC) member by her fellow board members. This award recognizes an individual’s contribution to the region as a whole and their knowledge of the region’s transportation needs.

Council Member Collier has served on the High Country Rural Planning Organization (RPO) since 2020 with excellent attendance.

She is a very engaged member of the committee and is eager to learn more about the region’s transportation needs and issues at every meeting and routinely inquires about transportation projects.

Council Member Collier works effectively with other RTAC members, NCDOT staff, RPO staff and supports the efforts of the High Country RPO to plan for and improve the region’s transportation network.

Denise Collier, Town of Burnsville Council Member

Council Member Collier consistently makes time to stay involved in the RPO’s Photo courtesy, Natural Craft work program and projects.

Photography.

Watauga County resident, Pat Coley, was recognized as the 2024 Outstanding Senior Tar Heel Legislature member. This award honors remarkable service and contributions to the older adults in the region.

Mrs. Coley’s unwavering dedication to education and public service has earned her deep admiration in our Mountain Community. Her commitment to the well-being of others is a source of inspiration for us all.

Coley is a Lenoir native but spent summers and vacations growing up in Watauga County with her family. She met her husband Charles in Blowing Rock as children and then started dating him in college as a student at Women’s College (WC) in Greensboro. She transferred to the University of North Carolina Chapel Hill in her junior year to be closer to Charles and to attend the college her father, grandfather, and great-grandfather had graduated from.

Charles was in the Navy ROTC at UNC, and when he was to be stationed in Pat Coley, Senior Tar Heel Legislature Member Naples, Italy, he asked for her hand in marriage, and they married and whisked Photo courtesy, Natural Craft off to Italy. She taught school in her early career, including teaching on a US Photography.

Military Base in Italy. She was a teacher for about a year and a half but taught in 4 Raleigh, Norfolk, VA, Naples, FL, and Happy Valley, NC. She also spent eight years as a Realtor in Watauga

HCCOG 49th Annual Banquet (cont.)

County, working at Blowing Rock Realty and then as an owner of Stonehaven Realty in Blowing Rock.

Coley’s 21-year career as a social worker in Caldwell and Watauga County, focused on the elderly and Work First, is a testament to her dedication. Her advocacy for better policies and more support for older adults in the region and across the state, through her role in the Senior Tarheel Legislature, is a source of pride for us all.

She has energetically supported women’s rights and advocated for the Equal Rights Amendment. She was the chair for Catawba and Caldwell County’s League of Women Voters chapters. She worked hard to help educate women through many presentations about their rights and to promote voting in elections.

Coley’s active involvement in numerous community organizations, including the Daughters of the American Revolution and Rumple Memorial Presbyterian Church, has strengthened her community bonds.

According to one of her fellow Senior Tarheel Legislature members, “if you were to see a picture of tonight’s winner and her Husband Charles from their wedding, they would look like a storybook prince and princess because they were so beautiful, but she is even more beautiful on the inside. She strives to lift people up and always leaves you feeling good. She loves to laugh and is always optimistic about the bright side of challenging situations.”

HCCOG Executive Board Vice-Chair and Avery County Commissioner Vice-Chair, Dennis Aldridge, presented the next three awards.

John Anglin, Business Development Manager for Branch in Yancey County was selected by fellow board members as the 2024 Outstanding Regional Workforce Development Board Member. This award recognizes service and effort given to the region and its citizens in workforce development.

Mr. Anglin has been a Workforce Development Board member since March 2023.

He has a passion for inspiring the next generation of workers. Through his involvement in the Career and Technical Education program for Yancey County Schools he helped create the Heavy Equipment curriculum for students at Mountain Heritage High School and is an active member of the Western North Carolina Construction Career Day Leadership Team, which is an event that has exposed over 1,000 students to career pathway opportunities.

Anglin also serves as the Chairman of Freedom Life Yancey, member of the Mayland Community College Board of Trustees, Carolinas Association of General Contractors NC Legislative Committee and the Human Resource Committee, member of the Builders of Blue Ridge Mountains Legislative Committee, and member of The Gathering Place Church Board of Directors.

John Anglin, Workforce Development Board Member Photo courtesy, Natural Craft Photography.

Anglin has also played a huge role and continues to support important work in the community following Hurricane Helene.

When his colleagues nominated him, it was said that he “is a leader in all areas of his life” and staff have valued his engagement as a board member.

Ashe County Manager, Adam Stumb, was recognized by the region’s managers/administrators, and local elected officials, as the 2024 Outstanding Local Government Manager in the High Country region. The award acknowledges the contributions a manager has made to local government through their professionalism, leadership, and accomplishments as manager or chief administrator.

Mr. Stumb has demonstrated exceptional leadership and unwavering commitment to the community of

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HCCOG 49th Annual Banquet (cont.)

Ashe County, North Carolina. A dedicated public servant, he holds a Bachelor of Arts in Geography - Urban Planning from the University of North Carolina at Greensboro and a Master of Public Administration from Appalachian State University. His academic foundation set the stage for a career focused on community development and public service.

Beginning his tenure as Ashe County’s County Planner, his expertise in urban planning quickly became evident. He has served in the County Manager position since May 2018.

Under his leadership, Ashe County has seen a wave of progress, with key projects completed or initiated across various sectors, including community recreation, infrastructure, and environmental restoration. His accomplishments include the implementation of a new Pay Study and Compensation Plan, personnel policy reforms, courthouse security and renovation efforts, and numerous large-scale community development projects such as the Industrial Park Adam Stumb, Ashe County Expansion, Landfill Expansion, and the completion of a new Fire Training Manager Center.

Photo courtesy, Natural Craft Photography.

His proactive approach has been pivotal in responding to the community’s needs during the pandemic and in promoting childcare strategies, educational improvements, and environmental conservation projects like the Riverview Riverbank Stabilization and Todd Island Park Streambank Restoration.

As a testament to his leadership and integrity, county employees praise him as a devoted family man, friend, and public servant. His efforts have left a lasting impact on Ashe County, ensuring its continued growth and enhancing the quality of life for its residents.

David Graham, Transportation Planner, was recognized as the 2024 Outstanding Staff Member at High Country Council of Governments. This award recognizes an individual’s willingness to go above and beyond the call of duty, contributing to a positive work environment, and promoting a healthy image of the COG in our region. This award is voted on by employees of the HCCOG. Mr. Graham is always willing to lend a helping hand and offer assistance to his coworkers without even being asked.

He is instrumental in building relationships at both the regional and state level, which is vitally important to securing additional funding for our small region.

David Graham, HCCOG Transportation Planner

Photo courtesy, Natural Craft Photography.

In the workplace, Graham fosters a collaborative environment where everyone’s ideas are valued. His outstanding communication skills and ability to build strong relationships have been key to the successful execution of numerous projects.

Multiple nominations referenced Graham’s hard work and dedication to the region, his positive attitude, and his kindness.

HCCOG Executive Board Chair and Mayor Pro Tem for the Town of Blowing Rock, Doug Matheson presented the next two awards.

Wilkes County Commissioner, Greg Minton was selected as the 2024 Outstanding Local Elected Official in the High Country region. This award honors outstanding service and leadership to the community.

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HCCOG 49th Annual Banquet (cont.)

Mr. Minton is a true public servant and served as a county commissioner for almost six years. Mr. Minton did not seek reelection in November 2024.

He served on the High Country Council of Governments Executive Board and Workforce Development Consortium; Juvenile Crime Prevention Council; Board of E & R; Local Emergency Planning and Courthouse Safety Committees.

Minton is the current Dean of Public Safety and Director of Law Enforcement Training at Wilkes Community College and has a very decorated career in Law Enforcement spanning 30 years, serving in many roles to include Chief Deputy at the Wilkes County Sheriff’s Office until his retirement in 2011. He also served in the Air Force and graduated from the Air Base Ground Defense at Camp Bullis Texas, served at Anderson Air Force Base, Guam and Clark Air Force Base, Philippines.

He holds a Bachelors and Education Specialist Degree from Appalachian State Greg Minton, Former Wilkes University, a Master of Criminal Justice from the University of South Carolina, County Commissioner and a Doctorate of Education from East Tennessee State University.

Photo courtesy, Natural Craft Minton is a lifelong native of Wilkes County, he and his wife Lee Ann have 2 beautiful daughters: Katherine and Elizabeth.

Photography.

His leadership and public service is a testament to his dedication to the service of others and his willingness to make a positive difference. During his tenure, Wilkes County completed the Law Enforcement Center, EMS Base 1, Airport 10 Bay T-Hanger, Wilkes Commercial Business Center and currently constructing the new County Government Building.

The High Country Council of Governments’ Executive Board chose Tom Hartman, Mayor of the Town of West Jefferson, as their 2024 Outstanding Executive Board Member. This award honors service and effort in promoting cooperation among local governments in the region and the state.

Mayor Hartman grew up in West Jefferson, NC spending many afternoons in downtown West Jefferson. He attended Beaver Creek High School before furthering his education at Appalachian State University in Business.

He currently serves on the High Country Council of Governments Advisory Committee and has served on the Executive Board for almost 9.5 years with regular attendance and participation.

Tom Hartman, Town of West Jefferson Mayor Photo courtesy, Natural Craft Photography.

Mayor Hartman and his wife, Debbie, currently reside in West Jefferson where they are active community members. Tonight’s winner currently serves as the Mayor for the Town of West Jefferson, served as Alderman for several years before becoming the mayor, and has been a member of the Masonic Lodge for over 45 years.

When not serving his community, he entertains the community as a DJ for the local radio station Monday through Friday during the ever-popular Hymn Time.

Mayor Hartman has a love for the Town of West Jefferson and desire to serve its citizens. He has a great sense of community, wishes to see the town thrive, and continue to have the small-town charm that everyone seeks to be a part of whether living there full-time or visiting for a weekend.

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HCCOG 49th Annual Banquet (cont.)

HCCOG Immediate Past Chairman and Ashe County Commissioner Chairman, Todd McNeill presented the final award of the evening, the George Masa Environmental Stewardship Award to Ashe County resident, Walter Clark.

McNeill explained that The East Tennessee Development District, First Tennessee Development District of Tennessee, Land of Sky Regional Council, and High Country Council of Governments of North Carolina will collaboratively honor each year the efforts of individuals with a demonstrated impact on the environment and/or outdoor resources of the multistate region. Each participating Regional Council, Council of Governments, or Development District will select an awardee from their territory every four years, and this is HCCOG’s year to present the award. A little background on George Masa, he lived the later part of his life dedicated to preserving the mountains of Western North Carolina and Eastern Tennessee and played a key role in establishing the Great Smoky Mountains National Park. Masa utilized a device of his own making from an odometer and an old bicycle to mark the entire North Carolina portion of the Appalachian Trail and meticulously mapped and measured many mountain peaks and trails across the region, exploring with his friend Horace Kephart and taking photos that became renowned for their ability to capture the natural beauty of the mountains and forests. The George Masa Environmental Stewardship Award is an effort to honor the legacy of a man whose impact on the Eastern Tennessee / Western North Carolina region lies in relative obscurity.

Walter Clark, 2024 George Masa Environmental Stewardship Award Recipient Photo courtesy, Natural Craft Photography.

Walter Clark is no stranger to northwestern North Carolina. He grew up in Surry County, graduated from Mount Airy Senior High School and spent much of his youth roaming the hills of southwestern Virginia and Ashe County. From an early age, he has been passionate about the outdoors and has a strong background in policy, environmental education, and management. Known statewide for his achievements, he remains humble, driven by a genuine desire to do good.

He graduated from East Carolina University and studied abroad for over a year in Prague. He earned a Juris Doctor degree from Wake Forest University’s School of Law and later received a Master of Regional Planning from UNC, Chapel Hill.

As Executive Director of the Blue Ridge Rural Land Trust, Clark played a key role in the merger with High Country Conservancy, enhancing land preservation efforts. His work has directly benefited Ashe County, including the preservation of Pond Mountain game land, which improves local water quality.

He has served as the Executive Director of Blue Ridge Conservancy, then the Executive Director of the North Carolina Land and Water Fund and the Division of Land and Water Stewardship, both part of the North Carolina Department of Natural and Cultural Resources.

Beyond his professional accomplishments, Clark leads by example, preserving his own farm through a conservation easement and welcoming the community to enjoy its beauty during blueberry season. Alongside Johnny Burleson, he also played a key role in revitalizing a historic general store in downtown Lansing, transforming it into a vibrant gathering place for residents and visitors alike. Clark’s dedication to the environment and community continues to inspire us all.

HCCOG would like to congratulate all award recipients and thank them for their dedicated service to High Country citizens.

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HCCOG 49th Annual Banquet (cont.)

Click to View 49th Annual Banquet Photo Gallery

Photos courtesy, Natural Craft Photography.

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Paddy Mountain Park Grand Opening Article by Francisco Hernandez, Ashe Post & Times

On May 9, a milestone for the Blue Ridge Conservancy and Ashe County was celebrated with an official ribbon-cutting ceremony for Paddy Mountain Park.

Joined by community members, county and state representatives, North Carolina Governor Josh Photo by Francisco Hernandez, Ashe Post & Times.

Stein, and others, Jordan Sellers of the Blue Ridge Conservancy welcomed attendees, noting that the celebration was about more than just a park opening.

“We’re celebrating West Jefferson and Ashe County and their vision and commitment to permanently protecting our natural resources and investing in the betterment of their communities,” the Northern Peaks State Trail Coordinator said.

In 2013, the BRC set its sights on 153 acres of land on the eastern slope of Paddy Mountain for conservation; however, it would be another 10 years before the land was entrusted to the Town of West Jefferson.

According to the BRC, there were some setbacks in acquiring the land. However, in 2021, the property was listed for sale, and the BRC’s offer was accepted. This presented a new challenge: raising over $1.2 million to secure the purchase. Through the generous donations from local businesses and individuals, the full amount was raised in just two weeks.

“This park is a symbol of what’s possible when local governments, dedicated nonprofits like Blue Ridge Conservancy and passionate community partners come together for a common purpose,” Ashe County Commissioner Chairman Todd McNeil said.

Community support extended beyond raising more than $1.2 million in donations. It also included contributions like the Rotary Club of Ashe funding the park’s signage and Carolina Timberworks designing, building, and donating a one-of-a-kind white oak timber-frame entrance sign.

Mayor of West Jefferson Tom Hartman shared the same sentiment, noting that protecting Paddy Mountain in its natural state has been a priority for years. He added that the moment would not have been possible without the efforts of many who were in attendance.

Serving as the trailhead for the Northern Peaks State Trail, which will eventually connect the Jeffersons to Boone, the park features a stacked loop hiking trail system of 3.6 miles. The loops are arranged in a figureeight formation, allowing hikers to travel in either direction.

Set in the striking backdrop of western North Carolina, the park serves as a scenic spot for hiking, birding and running, welcoming both residents and visitors. The park also features a pavilion, picnic tables, and an on-site restroom, making the trail more accessible and visitor-friendly Gov. Josh Stein praised the residents of West Jefferson and Ashe County.

“It was you who inspired your elected representatives to come together to protect Paddy Mountain and preserve your local culture,” Stein said. “It’s what makes this unique.”

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The governor also highlighted the importance of state and local parks, stating that these parks support

Paddy Mountain Park Grand Opening (cont.) more than 66,000 jobs in North Carolina and contribute more than $7 billon to the state’s economy.

“North Carolina’s parks are integral to our state’s quality of life and economy,” Stein later said. “We are all grateful that so many organizations and agencies came together to open Paddy Mountain Park for future generations of North Carolinians to enjoy.”

U.S Rep. Virginia Foxx emphasized the importance of parks like Paddy Mountain.

“We know outdoor recreation is bringing people here, and it’s helping the community,” Foxx said. “I know this is going to positively impact West Jefferson, but, also all of western North Carolina.”

NC Rep. Ray Pickett said it was an honor being able to usher some money back from the state to help preserve the land.

“If you stand here and look at our mountains, how could you not want to preserve this most beautiful place in the world?,” he said.

Deputy Secretary for Natural Resources Jeff Michael highlighted the importance of the collaboration through all levels of government to make something like Paddy Mountain Park possible.

“This project is really the epitome of what it takes to make the kinds of projects and the types of things that we do at the Department of Natural and Cultural Resources possible, and that’s through partnerships,” he said.

The trail project was made possible by a Recreational Trails Program grant which gets its funding from the U.S. Department of Transportation Michael said.

Representing the NC Parks and Recreation Funds was Chairperson Margaret Newbold, who also pointed out the importance of working together to achieve something like the park project.

Newbold explained that the trust fund is a matching fund, meaning those applying must have a source of funding they can use that the trust fund would then match. According to the NC Division of Parks and Recreation, the trust fund provides dollar-for-dollar matching grants to local governments for park development and recreational projects that serve the general public.

“Since the trust fund was established, I believe Ashe County has gotten over $2 million from the fund. West Jefferson has received about $600,000,” she said.

Photo by Francisco Hernandez, Ashe Post &

With Paddy Mountain Park now entrusted to the Town of West Times.

Jefferson, which co-manages the park with the county, the park will be preserved for generations to come, according to the BRC.

Paddy Mountain Park is located on 849 Ridge Avenue in West Jefferson, operating from dawn to dusk and is for foot traffic only.

For more information about the Blue Ridge Conservancy, visit https://blueridgeconservancy.org/.

Click here for more information about Paddy Mountain Park.

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Boone Breaks Ground on Howard Street Revitilization Project Article by Nick Fogleman, Watauga Democrat

Town leaders, community members and project partners gathered in downtown Boone on Monday to celebrate the groundbreaking of the long-anticipated Howard Street revitalization project.

“We just had a very trying time and to come out of this more resilient, stronger than ever, looking towards the future and pushing forward new projects, it just speaks to who we are as a community and what we have here,” Boone Mayor Tim Futrelle said.

Boone Town Council members ceremoniously break ground on Howard Street.

The Howard Street project will overhaul one of Boone’s central corridors, transforming it with updated pedestrian Photo by Nick Fogleman, Watauga Democrat. and bike infrastructure, buried utilities, landscaping, lighting, and improved stormwater systems. The street will also be repaved and officially become one-way.

The fully funded project received more than $13 million in funding, including a $9 million USDA loan, nearly $4 million in Tourism Development Authority funds and a $300,000 Appalachian Regional Commission grant.

“This project was conceptualized way back in 1980,” Mayor Pro-Tem Dalton George said. “It’s surreal to be here at the groundbreaking for Howard Street.”

Council Member Eric Plaag, former chair of Boone’s Historic Preservation Commission, provided historical context for the project, noting that Howard Street did not exist in Boone’s original 1849 town plan.

“Instead, it was Boone’s growth in the early 20th century that necessitated the addition of Howard Street,” Plaag said.

The street, now a hub of small businesses and pedestrian activity, was once home to Boone’s industrial hub, including a Coca-Cola bottling factory, the Owens’ Machine Shop, and Woodcraft Novelty Company. Plaag also recounted how the street wasn’t paved until 1948 and has long suffered from inadequate infrastructure.

“So here we are 77 years later, starting work once again to make Howard street, beautifully paved and as smooth as a floor,” Plaag said.

Project engineer David Martin explained the complex phasing of the project. The improvements will include new underground utility corridors, upgraded storm drainage and coordinated access to businesses during construction.

Construction is expected to begin this year and take approximately 450 days. Town staff pledged ongoing communication with downtown businesses and residents as construction progresses.

“Howard Street is no longer the rough street of warehouses and factories that it was 100 years ago,” Plaag said.”It only seems right and fitting that our residents and visitors to Howard Street’s many bustling restaurants and businesses should enjoy a visually appealing and safe streetscape worthy of their patronage, once again bringing joy to the folks who have occasion to use downtown Boone’s second most important avenues.”

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Regional Highlights

Highlighting the Joint Information Center for Helene Response Mirroring the coverage that the 911 call center in Watauga County provides each day, the PIOs from Watauga County, the Town of Boone, and Appalachian State University collaborated jointly throughout each day to get the most accurate, up to date information and resources out to all of the people of Watauga County. Using fallback methods when the normal routes failed, a shared method was developed, accessible by local PIOs for comments and updates, pushed out to the public each day.

Instead of each branch duplicating efforts, information was verified and disseminated once, ensuring consistency of a united front during Helene response. This very successful method will be used in the future if needed as it allowed those PIOs who had already ensured physical safety of their constituents to move to that next step of locating the next layer of needed resources and then in turn sharing the message to all groups in the area.

David Jackson, president and CEO of the Boone Area Chamber of Commerce, second from right, is joined by representatives from Watauga County, the Town of Boone and Appalachian State University to share updates and answer questions about the ongoing response efforts related to Hurricane Helene at the Oct. 1, 2024, joint press conference held at App State’s McKinney Alumni Center on the Boone campus.

Pictured alongside Jackson, from left to right, are Town of Boone Mayor Tim Futrelle, N.C. Rep. Ray Pickett, Watauga County Emergency Services Director Will Holt and App State Interim Chancellor Heather Norris. Photo by Chase Reynolds.

In similar fashion, the Appalachian Medical Reserve Corps, a branch of the Public Health AmeriCorps program at App State, was able to quickly spin up an information call center to take some of the burden off of the non-emergency lines at Watauga County and the Town of Boone. Information and resources were able to be quickly relayed to callers to get them needed information in a one call environment. In this way, all residents of the county were able to be heard and helped in a timely manner, ensuring the life and safety calls could get through to those able to assist. More than 900 volunteer members of the Appalachian Medical Reserve Corps assisted with hurricane response and recovery efforts across Western North Carolina.

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HCCOG Hires New Finance Technician Hi, I’m Mackenzie Tipton, and I’m excited to be joining HCCOG as the new Finance Technician! I come from a strong administrative background with experience in both local government and the community college system. My roles have always been dynamic and ever-changing, which has helped me develop a flexible and well-rounded approach to work.

I grew up in East Tennessee and have spent the past few years working here in western North Carolina. Outside of work, I love to craft—everything from painting to embroidering—spend time outdoors and in my garden, and enjoy time with my friends, family, and my two dogs, Gunner and Biscuit.

I’m really looking forward to this new chapter, getting to know everyone, and Mackenzie Tipton, Finance becoming part of the HCCOG community!

Technician. Photo submitted.

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New Hires in the Region The Town of Spruce Pine has hired Daniel Stines as Town Manager.

The Town of Sparta has hired Jose Butron as Town Manager.

Notable Retirements in the Region Watauga County Clerk, Anita Fogle will retire June 1, 2025 after serving as Clerk for 24 years.

Photo submitted.

Ashe County’s Director of Economic Development, Cathy Barr retired in December 2024 after more than a decade in the roll.

Photo by Francisco Hernandez Ashe Post & Times.

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Area Agency on Aging Staff Zack Green

Quinn Griffin

Director zgreen@hccog.org ext.122

Health Promotion Specialist qgriffin@hccog.org ext.143

Myles Stacey

Stevie Welborn

Family Caregiver Support Specialist mstacey@hccog.org ext.123

Long Term Care Ombudsman swelborn@hccog.org ext.126

Tammy Nelson

Aging Services Coordinator tnelson@hccog.org ext.139

Fred Wilson

Digital Navigator fwilson@hccog.org ext.144

Department Highlights | highcountryaging.org | Fred Wilson Joins the HCCOG as Digital Navigator for the Area Agency on Aging Building on the foundation set in place by the other AAA programs, the Digital Navigator initiative aims to assist seniors in Regions D and E to identify what they want to accomplish in the digital world, guide them through getting a home internet subscription, find adequate devices, and building digital skills.

Fred’s early career was focused on journalism, including working at the Watauga Democrat and The Charlotte Observer. More recently he worked with a software company supplying print and digital content management systems to media organizations such as The New York Times.

Fred is a Watauga County native growing up in Vilas. He and his wife Jaime (and four-legged children Bonnie and Roland) still live on property in Vilas that has been in their family for over a century.

Welcome to the team, Fred!

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Fred Wilson, Digital Navigator.

Photo submitted.

May is Older Americans Month May is Older Americans Month and this year we are working to Flip the Script on Aging. The High Country Area Agency on Aging is committed to transforming how our society approaches aging by challenging stereotypes and dispelling misconceptions. Older Americans Month is our opportunity to recognize older Americans’ contributions, highlight aging trends, and reaffirm our commitment to serving older adults. Follow along this month on the High Country Area Agency on Aging Facebook page to interact and learn more!

Protect...Detect...Report The North Carolina Senior Medicare Patrol (NCSMP) Program is housed within the Seniors’ Health Insurance Information Program (SHIIP) at the North Carolina Department of Insurance. NCSMP is a preventive educational program whose goal is to reduce Medicare error, fraud, and abuse through statewide coordinated efforts of educational and promotional activities and to encourage reporting of discrepancies by Medicare beneficiaries and caregivers to the NCSMP Program.

NCSMP’s purpose is to educate Medicare beneficiaries and caregivers about Medicare benefits in order to understand Medicare Statements such as Medicare Summary Notices, Medicare Part D Prescription Drug Plan (PDP) Explanations of Benefits (EOB), and other related health care statements. Through this knowledge, a person can identify, resolve, and/ or report possible billing errors, fraud, abuse, and waste to NCSMP. Did you know that: • 68 billion dollars of taxpayers’ money is lost annually to billing discrepancies, fraud, abuse, and waste in the Medicare program.

• “Fraud and abuse” in the Medicare program often times are actually billing errors or discrepancies?

• The process of reporting suspected fraud, abuse, and waste is to contact the provider to seek resolution; to contact their Medicare carriers and insurance companies, and to file an appeal by following the appeal instructions found on the back of the Medicare Summary Notice. And if your situation is not resolved satisfactorily, you should contact the North Carolina SMP Program at the nationwide toll-free number, 855-408-1212.

Remember to: • Review your Medicare statements • Protect your Medicare number • Do not be influenced by advertising for services, medications, or products that sound “too good to be true.”

• Educate yourself about your Medicare benefits • Rarely are Medicare services “free.”

• Medicare does not solicit door-to-door To speak with a NCSMP Medicare Specialist or email your name and telephone number to us at NCSMP@ ncdoi.gov, and one of them will call you.

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Family Caregiver Support Program As spring arrives in the High Country, the Area Agency on Aging remains committed to working with the community to deliver valuable services and programs for caregivers. Supporting a loved one is both rewarding and challenging, demanding significant dedication and strength. To assist family caregivers in their vital role, the Family Caregiver Support Program provides a wide range of resources, including supplies, emotional support, and respite care for unpaid caregivers.

This spring is also a time for reflection and gratitude as we cross the 8-month mark since Hurricane Helene. Caregiver families have shown strength and resiliency in these last 8 months and the High Country Area Agency on Aging is dedicated to continuing to match their spirit in-kind.

Through community events and advocacy, the Family Caregiver support Program has had a productive first half of 2025.

Lindsay Hammond - Our First MSW intern Lindsay & Myles at the 3rd annual Lindsay Hammond joined the AAA team in August 2024 as an intern Dementia Workshop in Yancey in the Master of Social Work program at Appalachian state. Lindsay is County. Photo submitted. graduating with her master’s in social work concentrating in community and organizational practice in May 2025.

Lindsay primarily assisted with the Family Caregiver Support Program but also assisted with Tai Chi Fall prevention, and Lifespan Respite. Utilizing the skills Lindsay learned from working at the Hospitality House of NWNC, Lindsay jumped right into assisting Caregivers and older adults in the High Country.

She enjoyed getting plugged in to the surrounding communities and learning what it means to advocate for older adults. She found the community members to be incredibly welcoming and working with them made her time with the AAA especially meaningful. She hopes to continue her work in the High Country, making it a place where everyone can live comfortably and feel supported. She wants to thank all the members of the COG and the wonderful AAA team for showing her what it means to passionately serve the community.

Advocacy in Washington, D.C. As the cherry blossoms reached their peak, Myles Stacey and Zack Green ascended Capitol Hill in Washington, D.C. to advocate to our elected representatives on behalf of older adults in the High Country. Meetings were had with Senator Thom Tillis, Congresswoman Virginia Foxx, and Congressman Chuck Edwards. The main purpose for these meetings with staffers is to ensure the Older American Act is reauthorized and AAA’s across North Carolina continue to receive the funding they need to provide meaningful programs and services for older adults. The annual conference and capitol hill day are sponsored annually by USAging. For a full list of the current policy priorities affecting older adults in North Carolina visit USAging.org.

Zack Green and Myles Stacey in Washington, D.C. Photo submitted.

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What is Respite?

What is respite?

Respite is defined as a break, an interval of rest or relief, from doing something challenging. For caregivers, respite provides a break from the ongoing responsibilities of providing care for a loved one, while at the same time ensuring that the loved one is receiving the care and attention he or she needs. The North Carolina Lifespan Respite State Advisory Team has endorsed the following definition: Respite is a temporary break for unpaid caregivers who provide ongoing care for an individual of any age who needs help, care, or supervision due to disability, chronic condition, or other special needs. Respite is intended to provide temporary relief to the caregiver.

Why do Caregivers need a Respite Break?

Caregivers need respite breaks to prevent burnout, which can negatively impact their physical and emotional well-being and ultimately affect their ability to provide quality care. Respite care allows caregivers to take time for themselves, recharge, and maintain a better work-life balance, ensuring they can continue caring for their loved ones effectively.

Here’s why respite is crucial: • Preventing burnout: Caregiving can be physically and emotionally demanding, leading to exhaustion, stress, and feelings of being overwhelmed. Respite provides a break from these demands, allowing caregivers to recharge and prevent burnout.

• Maintaining physical and emotional health: The constant stress of caregiving can negatively impact a caregiver’s health, leading to issues like high blood pressure, fatigue, sleep problems, and depression. Respite allows caregivers to focus on their own needs, such as exercise, sleep, and social interactions, promoting better physical and emotional well-being.

• Improving the quality of care: When caregivers are exhausted and overwhelmed, it can affect their ability to provide the best possible care.

Respite allows them to return to their caregiving duties with renewed energy and focus, ultimately benefiting both the caregiver and the care recipient.

• Maintaining a healthy balance: Respite care helps caregivers maintain a better work-life balance by allowing them to participate in other aspects of their lives, such as work, hobbies, and social activities.

• Recharging and renewing: Respite provides caregivers with a chance to recharge and return to their duties with a fresh perspective and renewed energy.

• Opportunity for self-care: Respite allows caregivers to take time for themselves, whether it’s for personal errands, household tasks, or simply relaxing.

To learn more about Caregiver Respite Programs provided by the High Country Area Agency on Aging, the Family Caregiver Support Program, contact Myles Stacey, Support Specialist at mstacey@ hccorg.org or 828-265-5434 Ext 123, or the Lifespan Respite Voucher Program by contacting Tammy Nelson, Aging Services Coordinator at lifespan@hccog.org or 828-264-3592.

Tammy Nelson and Myles Stacey attending the Duke Caregiver Community Event.

Photo submitted.

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NC Lifespan Respite Voucher Program During the First Quarter of 2025, the NC Lifespan Respite Reimbursement Voucher Program paid over $67,000 in Respite Care Reimbursements to Caregivers, processed 177 online submitted applications, approved 62 new vouchers, and participated in 12 community education events.

Last year, the North Carolina Lifespan Respite Program began a new partnership with El Centro Hispano, which serves Latino-led/Latino families in central NC counties. The language barrier prompted the need for bilingual materials to assist with communication between our staff and our new Referring Agents, Caregivers, Care Recipients, and their families. Since then, we have changed all electronic and paper communication forms to be bilingual in English and Spanish. The new bilingual version has been beneficial for both our staff and the staff at El Centro Hispano when reviewing applications submitted by the Referring Agent, whose primary language is Spanish. The Referring Agents have a better understanding of the criteria and approved reimbursement requirements for the Lifespan Respite Voucher Program, which allows them to assist their clients’ families better.

Another of our projects included working with a Web Designer to create a bilingual infographics Visual Tool. The tool provides visual step-by-step specifics of each key participating role in the Lifespan Respite Application and provides a timeline for Award Notification and How to Receive Reimbursement requests.

We are continuing to build the bridge with our new partners, El Centro Hispano, by making other materials available with resources to enrich the lives of their loved ones and meet them where they are. Meeting this goal will allow more Latino-led/Latino families to have access to agencies and programs that fit their needs and culture.

For more information about the NC Lifespan Respite Voucher program, please visit our website, High Country Area Agency on Aging | or contact Tammy Nelson, Aging Specialist Coordinator at lifespan@hccog.org or (828)2643592.

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Fall Prevention in the High Country The High Country Area Agency on Aging (HCAAA) continues to partner with Appalachian State University (ASU) to offer fun, engaging, and effective fall prevention movement classes in the High Country community. The expansion of these classes stems from HCAAA and ASU receiving a federal grant from Administration for Community Living. A major goal of the grant funding is to bring Tai Chi for Arthritis and Fall Prevention (TCAFP) and A Matter of Balance to all seven counties served by the HCAAA. TCAFP classes follow a 16-week curriculum developed by Dr. Paul Lam, the founder of the Tai Chi for Health Institute. Though Tai Chi is a martial art, these movements have been adapted to be friendly for any age group and skill-level. Tai Chi classes are beneficial for balance, fun, and are a great way to engage with a community. TCAFP classes have a strong following in the region. Many classes and host organizations have continued to offer weekly practice sessions after a class completes, as participants are passionate about continuing their Tai Chi practice.

Participants can take the class more than once, and some host sites offer a part two class for continuing the Tai Chi practice. TCAFP can also be modified to accommodate interested participants who need Quinn Griffin, Health Promotion Specialist and to remain seated. Local data collected from TCAFP class participants Sia Beasley, Fall Prevention Project Manager at proves the effectiveness of the program. 71% of participants improved the 2025 Heallthy Aging Awards. on a chair sit/stand functional fitness test upon the completion of the workshop. 89% reported that their health was maintained or improved after the workshop, and 85% reported that they felt more satisfied with life. 100% of Tai Chi students said they would recommend the program to family or friends.

A Matter of Balance (AMOB) is another fall prevention program designed for individuals who have a strong fear of falling or have experienced a fall. This evidence-based curriculum involves group discussion and brainstorming to help “re-train” your brain to have less fear of falling to have reduced limitations on mobility and life choices. AMOB also involves a series of gentle, functional exercises to improve balance, strength, flexibility, and mobility. This program was developed by Maine Health and is a National Council on Aging (NCOA) highest tier program for fall prevention. Local data collected from AMOB class completers also shows remarkable results. Those who completed the class had substantial improvements in grip strength and stride. 88% of class participants reported that their health was improved or maintained after the workshop and 84% said they felt more satisfied with life. 98% of those who took the workshop would recommend it to a friend or family member.

The Administration for Community Living Grant that supports this work continues into 2025. The fall prevention team at the High Country Area Agency on Aging and Appalachian State University have plans to continue training class leaders and implementing more fall prevention classes. Since we started this project, over 900 people have participated in classes. In the past three years we have certified 47 instructors: 29 instructors in Tai Chi for Arthritis and Fall Prevention, and 18 instructors in A Matter of Balance. We are excited to share that our instructors have taught 106 workshops throughout the region at 22 different host sites.

For more information please feel free to contact Quinn Griffin at qgriffin@hccog. org or 828-265-5434 ext. 143.

Lindsay Hammond, Quinn Griffin, and Tammy Nelson at a tabling event.

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World Elder Abuse Awareness Day As Americans, we believe in justice for all. Yet we fail to live up to this promise when we allow older members of our society to be abused or neglected.

Older people are vital, contributing members of American society and their maltreatment diminishes all of us. Just as we have confronted and addressed the social issues of child abuse and domestic violence, so too can we find solutions to address issues like elder abuse, which also threatens the wellbeing of our community.

June 15th, 2025 is World Elder Abuse Awareness Day (WEAAD). On that day, communities in the USA and all over the world will sponsor events to highlight solutions to this systemic social challenge.

An estimated 5 million, or 1 in 10, older Americans experience elder abuse, neglect, or exploitation. Working together, we can build the essential social support that prevents abuse and keeps everyone safe as we age.

In North Carolina state Fiscal Year 2023-2024, there were around 38,490 reports of abuse, neglect, or exploitation of vulnerable and older adults made to North Carolina’s 100 county departments of social services, an 8.73% increase from the previous federal fiscal year.

On June 13th, multiple agencies that serve Wilkes County older adults will join together to raise awareness about elder mistreatment and exploitation by walking through downtown Wilkesboro. Additionally, aging advocates in Yancey County will provide resources and elder abuse awareness information to older adults through the second annual senior resource fair.

There are many ways to get involved in strengthening our communities and preventing elder abuse: • It is up to everyone to prevent and address elder abuse. Talk about it – to your leaders, and to your neighbors. » Advocate for elder abuse prevention and intervention programs. » Raise public awareness by conducting friendly calls, virtual presentations and distributing materials via mail and email about elder abuse through networks of senior centers, places of worship, medical networks, etc. » Educate yourself and enable others to better recognize the warning signs • Lend strength to existing social support structure » Volunteer to be a friendly visitor and either call, mail or email an older person living in the community » Suggest telephone helpline programs or assist in arranging meals or grocery delivery services for someone who is a caregiver » Don’t tolerate ageism – this begins with not making fun of older adults • Contribute to building new social support structures: » Report concerns to your local Adult Protective Services program or law enforcement » Get involved with the Long-Term Care Ombudsman program in your state, working to resolve problems related to the health, safety, welfare and rights of persons who live in long-term care facilities (e.g., nursing homes, assisted living).

Get more information about how to make a difference by visiting the National Center on Elder Abuse https://ncea. acl.gov or by calling the Eldercare Locator at 1-800-677-1116.

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Economic Recovery and Resilience Staff Cory Osborne

Director cosborne@hccog.org ext.142

Sarah Price

Resiliency Planner sprice@hccog.org ext.141

Tim Price

Recovery Planner tprice@hccog.org ext.140

Department Highlights | hccog.org/department-of-economic-recovery-and-resilience Tim Price Joins Economic Recovery & Resilience Department Tim Price joined the Economic Recovery & Resilience team on April 14th as the new Recovery Planner. He is a native of Caldwell County and holds a Master of Public Administration and a Bachelor of Social Work from Appalachian State University. Tim brings extensive experience in financial reporting, grant management, and regulatory compliance. Previously serving as Compliance Officer at High Country COG’s Area Agency on Aging, Tim has experience overseeing the administration of numerous federal and state grants across the High Country’s seven counties. Tim managed multiple pandemic-related funds and was responsible for securing critical funding to support local recovery efforts after Hurricane Helene. In previous roles, Tim contributed valuable service working for local nonprofits and the community college system. Tim’s expertise with grant administration and program development will serve to strengthen the resilience of our local and regional economies. Tim is excited about this opportunity and looks forward to working alongside High Country COG’s local government partners to offer practical solutions for a complete recovery and to promote strategies for long-term resilience.

Tim Price, Recovery Planner. Photo submitted.

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Avery County Hosts Third Annual Opioid Settlement Fund Public Input Meetings For the third year in a row Avery County hosted two public input meetings to solicit feedback from the public on the use of funding received as part of the national opioid settlements. These funds are received according to the varying payout schedules negotiated by each settlement but will be received over an 18-year period. This is an unprecedented opportunity for local governments and their collaborative partners to begin to address the impact of the drug crisis on the community. This year, due to the impacts of Hurricane Helene, both the morning and evening meeting were held at the Avery County Community Center.

In total, more than 40 community members attended and contributed to an engaging and informative conversation. Attendees included concerned residents and local government staff. Other people in attendance were representing community organizations working with families and children, individuals who were formerly incarcerated or are in recovery, or supporting public health initiatives. During the meeting, community members learned more about the opioid settlement funds and the eligible uses of these funds for programming and services. Attendees heard provider updates from High Country Community Health, Freedom Life Avery, Marjorie Williams Academy, and Mediation and Restorative Justice Center regarding their plans and ideas for supporting Avery County. Most of the time was spent in breakout groups where everyone in attendance participated in an engaging conversation centered around identifying areas of need and ideas for how to facilitate further healing within the community.

High Country COG is available to assist local governments with understanding eligible uses of funds, annual reporting requirements, or support with facilitating public meetings. In accordance with the Memorandum of Agreement Between the State of North Carolina and Local Governments on Proceeds Relating to the Settlement of Opioid Litigation, each county in North Carolina is required to host a public input meeting that is open to the public and that invites each municipality within that county. Local governments receiving opioid settlement funds are also required to follow annual Financial and Impact reporting requirements, as well as additional Local Spending Authorization reporting requirements following the authorization of expenditures.

If your jurisdiction would like support, please reach out to Sarah Price – sprice@hccog.org, (828) 265-5434 ext. 141.

Dr. Marisa Cornell and Dale Hudler with Mediation and Restorative Justice Center introduce the new Avery Recovery Vehicle or “Avery RV”.

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Milana Ward with Freedom Life Avery updates the community on reentry programming within the community.

Avery County Launches LiveWell Avery to Strengthen Community Health and Wellness Avery County recently announced the launch of LiveWell Avery, a new initiative dedicated to connecting residents with essential health and wellness resources. This program is designed to foster collaboration between local nonprofit organizations, healthcare providers, and government agencies, ultimately building a healthier and more connected community in Avery County.

The mission of LiveWell Avery is to empower residents, foster awareness, provide education, and enhance accessibility to vital health programs and services. Through these efforts, Avery County aims to cultivate a stronger and more resilient community.

The need for LiveWell Avery is underscored by findings from the 2021 Avery County Community Health Assessment, which highlights pressing health concerns in the region. Substance abuse remains a significant issue, with higher opioid dispensing rates and excessive alcohol use affecting residents. Nearly half of survey respondents reported experiencing the negative impacts of substance use in their lives, demonstrating the pervasive effects of drug-related challenges. Obesity is another critical concern, with nearly a quarter of the county population estimated to be obese, leading to higher rates of chronic illnesses such as diabetes, heart disease, and cancer. Additionally, childhood trauma, food insecurity, and poverty continue to impact the wellbeing of residents. An estimated 17% of adults and 21% of children in Avery County faced food insecurity in 2021, compounded by limited grocery store access and financial hardship.

LiveWell Avery was shaped through discussions with Avery County’s Drug Crisis Roundtable, a coalition of local nonprofit organization leaders and county government officials dedicated to addressing Avery County’s drug crisis and directing the use of opioid settlement funds. The program is overseen by High Country Council of Governments who provides assistance to the County with program management, project implementation, outreach, and community engagement.

LiveWell Avery has started the partnership invitation process, with several local organizations and nonprofits agreeing to participate in collaborative efforts. These partnerships will include resource sharing, co-hosting events, and spreading awareness about available programs. Looking ahead, LiveWell Avery plans to develop an online dashboard that will serve as a central hub for residents to easily access health and wellness resources.

This platform will provide information on health services, substance use recovery programs, nutrition opportunities, and more.

If you would like more information about LiveWell Avery contact Sarah Price – sprice@hccog.org, (828) 2655434 ext. 141.

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High Country COG Assists With FEMA PA Process Local governments in the High Country have spent the past six months working to clear debris, restore damaged infrastructure, and mitigate against future storms in the wake of Helene. The cost of this work is significant, sometimes dwarfing the total amount of a town or county’s annual budget. The primary means to receive reimbursement for these costs is through the Federal Emergency Management Agency’s Public Assistance Program (“FEMA PA” or “PA”). The PA program provides funding to local governments and other public entities to conduct emergency protective measures, remove debris, restore infrastructure to pre-disaster conditions, and incorporate mitigation measures in rebuilding efforts to increase resiliency.

PA funding is vital for local governments to maintain financial solvency while recovering, but the process and paperwork involved in successfully accessing these funds can be challenging. The process is highly regimented, contains numerous pitfalls, and requires a deep knowledge of FEMA policy, procurement rules, and financial administration. Navigating the program and maintaining compliance is a time-intensive endeavor, with local government staff often having to dedicate dozens of hours or more each week to PA on top of their regular duties. FEMA allows for reimbursement of administrative costs up to a certain percentage of a local government’s total obligated PA funding. This provides some financial capacity to hire additional staff or contract with consulting firms to assist with PA management.

Consultant fees in the disaster recovery industry are high, which means local governments would need to have large projects to fully cover consultant costs through the PA program. For counties and larger municipalities with significant damage, this is feasible. Smaller municipalities, or those that received less damage, find themselves in the difficult situation of still needing technical support with the PA program, but potentially not having enough grant funding to contract consulting services.

To fill that gap, High Country COG staff have stepped in to provide technical support at no cost to several municipalities over the past six months. COG support has included damage inventory development, meetings, documentation, site inspections, project development, and best practice advising. This support has been made possible by funding from the State of North Carolina, Appalachian Regional Commission, and Economic Development Administration. Their financial support will allow the COG to continue providing aid over the coming years to assist communities through PA obligation and initial reporting. Additionally, the Dogwood Health Trust provided funding to the NC COG Association to contract the services of disaster recovery consultants who are providing backend support to COG staff throughout western North Carolina.

If your jurisdiction would like support, please contact Cory Osborne – cosborne@hccog.org, (828)265-5434 ext. 142.

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Planning and Development Staff Chris Grubb

Director cgrubb@hccog.org ext.121

Kelly Coffey

Senior Planner kcoffey@hccog.org ext.114

Michelle Ball

Judson Blevins

Regional Planner mball@hccog.org ext.115

Planner/Housing Coordinator jblevins@hccog.org ext.112

David Graham

Tatiana Magee

Transportation Planner dgraham@hccog.org ext.135

Drew Plettner

GIS Tech & Planner tmagee@hccog.org ext.138

Jessica Welborn

Regional Planner dplettner@hccog.org ext.118

GIS Planner jwelborn@hccog.org ext.134

Department Highlights | hccog.org/planning Welcome, Judson Blevins!

Judson Blevins grew up in Jefferson, NC, and lives there today with his wife and daughter. He earned a bachelor’s degree from Appalachian State University in 2006 and is currently enrolled in ASU’s Master of Public Administration program.

Judson brings valuable experience in local government, having served as chair of Jefferson’s Planning Board and as an elected Alderman. He also holds a North Carolina Real Estate Broker license. His commitment to community service is apparent through his involvement with the Ashe County Parks & Recreation Advisory Board, the Ashe County Cooperative Extension Advisory Board, and the county’s Long-Term Recovery Group.

Blevins, Planner/Housing Judson says, “I have seen first-hand the benefit that the High Country Council of Judson Coordinator.

Governments provide to local governments. I am excited to join such an amazing team and eager to use my experience to support the communities of The High Country.”

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Ashe Agricultural Center Opens Construction was recently completed on the Ashe County Agricultural Center. The center consists of a livestock aggregation facility, an educational meeting room, and an event structure. The livestock aggregation facility will allow farmers to consolidate livestock for sales to large buyers, resulting in premium prices. Shared-use herd health handling equipment is installed in the facility for use by any farmer. The event structure will be used for special sales, demonstrations, expos, and 4-H livestock judging.

In April, the County hosted an inaugural agricultural expo in the center. Exhibits included Christmas tree production, livestock displays, and informational booths from farm-related organizations and businesses such as Farm Bureau and Farm Credit. Attendees were also treated to work horse demonstrations.

Funding for the center came from GoldenLEAF, Tobacco Trust Fund, Ashe County, Appalachian Regional Commission, N.C. Agricultural Development & Farmland Preservation Trust Fund, N.C. General Assembly appropriation, and Farm Bureau. High Country Council of Governments assisted Ashe County with grant applications and grant administration. A ribbon-cutting is scheduled for June.

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Digital Opportunity in the High Country Through partnerships with E2D, Kramden, and Carolina West Wireless the HCCOG has been able to acquire refurbished laptops and smartphones to distribute to those lacking connectivity in the High Country.

• 150 smartphones + 90 days of service from Carolina West Wireless • 36 smartphones from Kramden • 74 laptops from Kramden • 500+ laptops from E2D • + 57 Eeros Routers that were donated by E2D in the wake of Hurricane Helene to assist in enhancing Wi-Fi coverage in Volunteer Fire Departments, temporary shelters, expanded pre-existing shelters, and more.

Some of the partnerships that have been critical to getting these devices to those who need them include: • Area Agency on Aging (AAA) • Workforce Development Board/NCWorks Centers • W.A.M.Y. Community Action • High Country Community Health • Watauga County Schools Family Resource Coordinator • Wilkes Recovery Revolutions • Hunger and Health Coalition (received devices for Internet Café project in progress) *Anyone who lacked a functional internet-enabled device that fits their needs was eligible for a refurbished laptop - with partnering organizations screening recipients with their own intake processes.

Each device was paired with a Questionnaire for recipients to complete as well as an informational flyer about Free and Low Cost Internet Plan opportunities.

• 73% of recipients had a smartphone to connect to the internet before receiving a laptop Things to consider: • Many recipients also lacked smartphones • Most with smartphones access rely on Public Wi-Fi to connect and do not have Mobile Data • 30% of recipients rely on a Library or Organization to connect to the internet • 26% had access to a laptop prior to receiving the device and 9% to a desktop Things to consider: • Many of these individuals had these devices break and were unable to afford to fix or replace them, and those who did have a single functioning device were not able to meet the technological needs of a multi-person household (multiple K12 aged students, multi-generational household).

In short: 1 device does not always meet the needs of every household.

Some testimonials and stories from the questionnaires include: • “This phone is a blessing and will help me achieve my goals. I can have steady contact with employers. Thanks a million.”

• “Having this phone helps because during the storm I lost contact. This phone helps the job opportunity and also it helped with bettering my living situation so over all I thank organizations like you guys for not only helping me but families stay connected.”

• “You cannot even apply for a job without a device now.”

• “This device will help me during my employment transition. Now that I have a laptop I can access wifi at my family and neighbors to conduct work search and better prepare.”

• “Textbooks, exams, and most of our assignments are all accessed online. My old computer was really struggling with it, so I was having to stay at school longer to complete assignments.”

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Digital Opportunity in the High Country (cont.)

Through inter-departmental coordination, collaboration, and communication between Planning, Workforce, and AAA, digital opportunity initiatives in the High Country have been able to have a larger impact.

Additionally, through coordinated efforts with AAA’s Digital Navigator position, we have been able to couple providing devices with providing digital skills support and in-person courses (as seen in an event held at Buladean Community Center in Mitchell County). HCCOG’s Digital Opportunity efforts are supported by the NC Department of Information Technology’s Digital Champions Grant and Dogwood Health Trust’s Digital Opportunity Cohort initiative.

Device acquisition and distribution have not been the sole focus to the digital opportunity work within the HCCOG, as the entire ecosystem needed for digital opportunity and connectivity (internet access, internet adoption, internet affordability, device access, and digital skills) are all interconnected and considered and addressed in the work we have done and will continue to be as we move forward together. To meet the demand for devices, E2D and Kramden are looking for device donations. Each device donated from the High Country comes back to the High Country. Please contact pat@e-2-d.org and info@kramden.org to learn more about device donations.

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Digital Opportunity in the High Country (cont.)

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Alleghany County Comprehensive Transportation Plan (CTP) The North Carolina Department of Transportation (NCDOT) Transportation Planning Division (TPD) in partnership with Alleghany County, the Town of Sparta, and the High Country Rural Planning Organization (RPO) completed the Alleghany County Comprehensive Transportation Plan (CTP). The CTP was developed over the past year through the guidance of a local steering committee and public input and will be used to identify transportation projects in Alleghany County for funding consideration in the State Transportation Improvement Program (STIP).

The result of the Alleghany County CTP planning process and associated public input resulted in 3 intersection improvement recommendations, 4 deviated fixed route recommendations for public transportation, 25 pedestrian recommendations, and 4 multi-use path recommendations.

The Alleghany CTP was approved by Alleghany County on February 3, 2025, the Town of Sparta on February 4, 2025, and endorsed by the High Country RPO on March 19, 2025. The CTP will be scheduled for approval by the North Carolina Board of Transportation in the near future.

Alleghany County Highway Recommendations: 1. US 21 (Sparta Parkway)/Grandview Dr (SR 1172) Intersection Improvement: 0.0 miles Intersecton Improvement 2. US 21 (Sparta Parkway)/NC 18 (Whitehead Street) Intersection Improvement: 0.0 miles Intersecton Improvement 3. US 221/NC 113 Intersection Improvement: 0.0 miles 32 Intersecton Improvement

Workforce Development Staff Misty Bishop-Price

Director misty.bishopprice@highcountrywdb.com ext.119

Rebecca Bloomquist

Debra Foxx

Communications and Finance and Compliance Business Services Coordinator Specialist rebecca.bloomquist@highcountry- debra.foxx@highcountrywdb.com wdb.com ext.120 ext.136

Department Highlights | highcountrywdb.com | Assistant Secretary for Division of Workforce Solutions Visits NCWorks Career Center Andrea DeSantis, Assistant Secretary for the Division of Workforce Solutions with the Department of Commerce, visited with regional staff at the NCWorks Career Center of Wilkes on April 29th. During her visit she learned about local services and heard a presentation on the High Country’s Hurricane Helene Temporary Employment Program assisting with local recovery efforts.

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Workforce Welcomes Welcome New High Country WDB Members The High Country Workforce Development Board recently welcomed three (3) new board members. Elizabeth Underwood with Parkdale Mills (Alleghany County), Dylon Wooten with NAPCO, Inc (Alleghany County), and Joe Furman with Watauga County Economic Development.

The High Country Workforce Development Board is a business-led board with private sector representatives from each of the seven (7) counties in the High Country region who are appointed by each board of county commissioners. In addition, the Workforce Development From L-R: Joe Furman, Elizabeth Consortium approves public sector members to complete the roster Underwood, and Dylon Wooten. of the full board.

Welcome New NCWorks Staff Nelson Gonzalez, Agricultural Employment Consultant, joined NCWorks in the summer of 2024. NCWorks agricultural employment consultants help employers fill their labor needs and understand the sometimes-confusing farm-related regulations. Consultants also process foreign labor job orders, register farm labor contractors, and provide migrant housing consultations.

Nelson is a veteran of the US Navy and holds a degree in Sustainable Farming from Appalachian State University with a minor in Marketing. Nelson is based in the Wilkes office but serves farms and agricultural workers throughout the High Country.

Mia Thompson, Career Advisor, began work with NCWorks Wilkes in November 2024. Mia Nelson Gonzalez. provides employment services to job seekers at the Wilkes office and has also become involved in business outreach (working with the business team on event planning and business outreach), the local Chamber of Commerce, and re-entry services.

Mia is a US Navy Veteran, has worked in tech and workforce development, and holds a bachelor’s degree in business management.

Jacob Starks, joined NCWorks in February 2025 and serves as Assistant Manager for the Alleghany, Ashe, and Wilkes centers. Jacob brings extensive experience and knowledge in Mia Thompson. public service and technology to his new role.

Jacob has worked as the director of public library systems, technology director for private industry, technology trainer, and as a college instructor. Jacob holds a Master’s degree in Library and Information Science and a Bachelor’s degree in Liberal Arts, specializing in Environmental Studies. Jacob is also currently completing a Master’s Degree in Accounting at the University of North Carolina Chapel Hill. Jacob has already made an impact at NCWorks, designing the virtual trivia platform NCWorks presented at the Jacob Starks.

STEAM Expo and sharing his technical knowledge with staff and customers.

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Labor Market Data

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NC Governor Josh Stein Hosts Workforce Development Reception at Governor’s Mansion On March 17, Governor Josh Stein held a reception at the Executive Mansion, bringing together North Carolinians serving in workforce development, including Workforce Development Boards and the NCWorks system. Various local and state workforce development partners joined to hear remarks related to the importance of quality workforce services, including credential attainment and work-based learning opportunities that support the success of job seekers and employers in North Carolina.

Workforce Development Board directors from across North Carolina.

L-R: NC Department of Commerce Division of Workforce Solutions Assistant Secretary Andrea DeSantis, Division of Workforce Solutions Regional Operations Director and High Country WDB member Felicia Culbreath-Setzer, and High Country Workforce Development Director Misty BishopPrice.

NC Governor Josh Stein and High Country Workforce Development Board Director Misty Bishop-Price.

Educational Attainment Efforts in Watauga As part of reaching attainment goals established under myFutureNC, the High Country Workforce Development Board and NCWorks have joined other attainment partners being led by Watauga Economic Development, to discuss and strategize how to locally combine efforts to increase the awareness and completion of financial aid applications that support high quality credentials or postsecondary degrees; how to increase work based learning opportunities for students; and increase overall credential attainment rates.

Completing the FAFSA is the first step to receiving funding assistance for training and qualifying for the Next NC scholarship, which in many cases makes going to college free for families.

The goal for NC to have 2 million credentials by 2030 will enhance economic prosperity and meet current and future workforce needs. MyFutureNC provides local attainment profiles and data dashboards to assist local efforts.

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NCWorks Attends STEAM Expo Staff from the NCWorks Career Center attended the second STEAM Expo at the North Wilkesboro Speedway, March 27, 2025. This event focuses on introducing Wilkes County middle school students to careers in Science, Technology, Engineering, Arts, and Math (STEAM) through hands-on activities. NCWorks joined over 40 businesses and education providers in welcoming more than 1,500 middle school students to the Speedway to spend the day exploring careers. NCWorks staff collaborated to design a technologybased trivia game that students could play on their cell phones and tablets. Winners were entered into hourly and daily prize drawings.

Hourly winners received chocolate bars, and four (4) “daily” winners each received an all-access pass to The Block Family Entertainment Center. Special thanks to The Block for the generous donation of these passes!

Career Path “racetrack” activity for student participation.

NCWorks staff Jacob Starks, Buddy Flay, and Mia Thompson attend the STEAM Expo at the North Wilkesboro Speedway on March 27, 2025.

Students visit the NCWorks Career Center tent at the STEAM Expo.

NCWorks In The Community Back-to-School Events NCWorks staff participated in local Back-to-School events held in August 2024. Students and parents who attended received supplies, participated in activities, and learned about services to assist with a successful upcoming school year. NCWorks staffed resource tables and were able to discuss education and training support services with hundreds of attendees. Pictured are staff members Coline Barnes, Allen Osborne, and Mary Jolly at the Watauga County Schools Back-to-School event.

NEXT NC Scholarship Kickoff NCWorks staff Christy Harrell (L) and Pam Wilson (R) participated in the NEXT NC Scholarship kickoff event at Mayland Community College. Information was provided to participants on resources for attending college affordably.

WCC Open House Staff from NCWorks attended the Wilkes Community College Open House for Health Sciences in the fall of 2024. Staff were able to take a tour of the classrooms and staffed a resource table to provide information to students and others who participated in the event.

A Special Grand Re-Opening NCWorks staff attended a very special Grand Re-Opening in March for Old Orchard Creek General Store in Ashe County. The store had extensive clean up, repair, and remodeling to complete following Hurricane Helene. Staff from NCWorks were able to celebrate the reopening with them after weeks of hard work to recover from the damage to the business.

Wilkes Women in Leadership NCWorks staff attended the Wilkes Women in Leadership brunch and presentation, held by the Wilkes

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NCWorks In The Community (cont.)

Chamber of Commerce. LeeAnn Nixon of the Wilkes Economic Development Commission was the keynote speaker, and her presentation, “Do You Know Your Why” drew inspiration from the book, The Path by Laurie Beth Jones, which focuses on helping individuals define their mission statement for both work and life. LeeAnn encouraged attendees to reflect on their own “why” and the personal mission that fuels their impact.

NCWorks Presents at College Access Event at Mayland Community College In partnership with myFutureNC and CFNC, Pam Wilson, NCWorks Career Center Manager for Avery, Mitchell, and Yancey counties served on a panel and shared about resources and access to education and employment opportunities available through NCWorks. During the event, information was presented on the importance of families completing the FAFSA application in order to receive access to funds to help pay for post-secondary education. Panel members also included Appalachian State University, Yancey County High School, and Gear Up College Access Services.

Spring Job Fair The big annual Wilkes Spring Job Fair was held April 3, 2025 at Wilkes Community College’s Walker Center with 273 job seekers in attendance to meet more than 40 employers. Each year NCWorks Career Centers collaborate with workforce partners to produce the event – providing staffing to assist in planning, outreach, registration, welcome bag distribution, and more. This year NCWorks also offered a job fair preparation day on April 1st, providing one-on-one coaching in job fair networking skills, resume development, interview skills, and other job search skills.

New this year, the NCWorks mobile unit was on site, providing job seekers access to their online resumes, printing services, online applications, and staff assistance. Mobile unit staff reported steady traffic from job seekers and being busy assisting those job seekers in completing online applications.

Employer feedback surveys indicated high satisfaction from employers with many indicating their intention to return next year.

Device Distribution Through the High Country COG’s digital equity grant’s device distribution project, NCWorks Career Centers across the seven-county region have been able to distribute more than 150 devices (laptops, tablets, and smartphones) to individuals to use for job search and education purposes for career advancement. NCWorks Customers have been able to use these resources to reduce their travel distance to access hotspots, access online courses, utilize internet-based resources outside of business hours, replace damaged (critical in the aftermath of Hurricane Helene) or obsolete essential devices of their own, and otherwise remain more connected to the workforce via technology.

Watauga Back to School Event

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Wilkes Women in

MCC NCNext Fair

NCWorks at WCC Open House

Grand Re-Opening: Old Orchard Creek General Store

Pam Wilson at College Access Event

Mobile Unit at Spring Job Fair

Spring Job Fair

National Dislocated Worker Emergency Grant Assists with Hurricane Helene Relief

In late September 2024, thousands of lives were changed by Hurricane Helene.

Through a US Department of Labor National Dislocated Worker Emergency Grant, those lives were given hope through humanitarian and clean-up assistance with short-term workers who were in transition from job loss due to the hurricane.

Over 50 workers were placed with more than 20 businesses and organizations in the region to assist with clean up, humanitarian aid organizations and distribution, and administrative work in temporary employment positions.

Local farms were devastated by flooding from small creeks and debris carried by a wall of water from the rain as well as mudslide damage. In many cases, FEMA assistance could not help; however, the NEG program was able to provide workers to help farmers clean up their farms.

Springhouse Farm, a wildflower and vegetable agritourism farm, lost all their topsoil, small outbuildings and greenhouses, and most importantly, their pollinator garden. With the help of two helpers, the owner was able to get Flood waters and mud covering the pollinator garden back in order and get the topsoil back to where the Springhouse Farms in Watauga County. perennials and annuals could be planted in the spring.

Anchor Ridge is known for supporting the community, but when the hurricane hit, it was overwhelmed with donations and the humanitarian needs in western NC. With the NDWG grant, NCWorks was able to support their needs by providing them with individuals that were ready and willing to help. In partnership with Wilkes Community College, three people were trained in forklift operation which helped Anchor Ridge be able to work more efficiently to get supplies where they needed to be.

Several individuals who became unemployed due to the hurricane were placed in temporary employment positions with Appalachian Rebuild and TRACTOR Food and Farms, which has been instrumental in recovery work by repairing damaged structures, clean up and repairs at local farms, and ongoing recovery efforts in the community.

Disaster assistance workers at Anchor Ridge (Wilkes County) use forklifts to move needed materials to load trucks heading to various areas in western North Carolina.

Workers with TRACTOR in Mitchell County help organize fresh produce for food distribution boxes. They also assist with administrative assistant duties and farm clean up.

Workers with Appalachian Rebuild Project work on repairing a church in Yancey County that sustained significant water damage from flooding.

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High Country NCWorks Career Center Staff Participate in Re-entry Simulations

Reentry Simulations offer insight into the perspectives and barriers faced by people reentering the community after a period of incarceration. It provides firsthand experience of the challenges returning citizens encounter.

Participants role-play as individuals navigating the complex process of re-establishing their lives, each receiving a “Life Card” outlining their background and weekly tasks to avoid probation violations.

Through simulated scenarios at various stations representing essential services and agencies – such as job centers, housing authorities, and probation offices – participants encountered reallife obstacles like lengthy waiting times, demanding paperwork, and potential biases. These simulated challenges underscore the unpredictable and often frustrating realities faced by those seeking to rebuild their lives post-incarceration. Following the simulation, facilitators lead a crucial debriefing session, encouraging reflection and discussion on the difficulties experienced. This provides a platform for participants to process the challenges and gain a deeper understanding of the systemic barriers hindering successful reentry.

NCWorks and HCWDB staff participate in the Homestead Recovery Reentry Simulation. From L-R: Coline Barnes (NCWorks), Thomas Barnette (NCWorks), Debra Foxx (HCWDB), and Toni Deal (NCWorks).

On September 26th, 2024 HCWDB and NCWorks staff participated in a Reentry Simulation presented by Homestead Recovery Center and provided an NCWorks resource table for attendees. NCWorks staff regularly partners with Homestead Recovery Center.

On April 16, 2025, Freedom Life, in coordination with the NC Department of Adult Corrections, held a Reentry Simulation in Spruce Pine on the campus of Mayland Community College.

NCWorks staff throughout Avery, Mitchell, and Yancey counties partner with Freedom Life and actively participate in Reentry Councils, monthly meetings, and service delivery.

Freedom Life Reentry Simulation at Mayland Community College in Spruce Pine.

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Workforce Recognition NC Governor’s Award Recognition The High Country NCWorks Career Centers received two (2) NC Governor’s Awards in 2024!

Adult participant Jason Walker received the Outstanding Adult award, and Career Advisor Cindy Holloman received the Wayne Daves Customer Service Award.

Unfortunately, due to Hurricane Helene, the Workforce Partnership conference awards banquet at which both recipients would have been recognized was cancelled. NCWorks Training Center staff arranged an opportunity for the winners to receive their recognition at the NCWorks Commission meeting in November; however, the winners were unable to attend. HCWDB Director Misty Bishop-Price and NCWorks staff Toni Deal and Brian Lane attended and accepted the honors in their stead.

From L-R: Toni Deal, Misty BishopPrice, and Brian Lane accept the Governor’s Awards honors for the local winners.

High Country Workforce Development Board and the High Country Council of Governments Annual Banquet The High Country Council of Governments celebrated its Annual Banquet in March 2025 after being postponed from October 2024 due to Hurricane Helene. Board members and staff attended the event held at Appalachian State University.

John Anglin (Yancey County) of the Branch Group was selected by his peers as the Outstanding Workforce Development Board member.

Helene Heroes Recognition Luncheon On April 11th, 2025 the North Carolina Department of Commerce HCWDB Member John recognized NCWorks front-line staff and workforce development Anglin and HCWDB board staff in Western North Carolina for their work in the aftermath Director Misty Bishopof Hurricane Helene. All center staff in disaster-affected counties Price. were provided lunch during the Friday afternoon training and were recognized in a special virtual meeting by NC Secretary of Commerce Lee Lilley, Assistant Secretary of Commerce (Workforce) Andrea DeSantis, and Chief Operating Officer (Workforce) Jennifer Jones. All centers in the High Country were able to join together for lunch and viewing of the presentations.

WDB Staff Completes Watauga Leadership Challenge High Country WDB staff member, Debra Foxx, recently completed the Watauga Leadership Challenge through the Boone Area Chamber of Commerce Watauga Leadership Institute. The Watauga Leadership Challenge is about helping individuals see themselves as leaders—whether at work, in the community, or in their personal lives. It’s a chance to broaden one’s perspective, grow one’s skills, and become a force for positive change.

Leadership starts with self-awareness, understanding others, and knowing how to work well within teams and organizations. It also means staying connected to Debra Foxx the needs and opportunities within your community. completes Watauga Leadership This unique program blends leadership development with Challenge. community engagement. Through this program, Debra had the opportunity to connect with local business and civic leaders who are actively working to bring people together and make a lasting impact.

From L-R: HCWDB staff Misty Bishop-Price, Debra Foxx, and Rebecca Bloomquist.

Andrew Holland receives

Veteran’s Services Award Innovation Award.

At this year’s Veterans Employment Services Training Conference, Andrew Holland (left) of NCWorks receives an Innovation award from Director of Veterans Employment Services Gabriela 41 Gonzalez.

Success with NCWorks Conner Lujan Conner Lujan was referred to the NCWorks Career Center in July 2024. He was 17 years old and had just completed his high school diploma. Conner lives with his grandparents, who were very supportive of finding a career for him, taking into account barriers for medical issues. He was unsure what he wanted to do, but had been participating in THRIVE Appalachia where he was exposed to some local artists. THRIVE (Together Hope Rises with Innovation, Vision, and Education) Appalachia connects youth with life-changing apprenticeships, working with master craftspeople and world-class artists. Working with THRIVE and the employer, Lujan was placed on an internship with Hearth Glass and Gallery in Burnsville. He completed his internship through NCWorks and was hired by Hearth Conner Lujan at Glass in December 2024. They are very pleased with Conner’s progress in learning many Hearth Glass. different things. He is very close to earning master glassblower status. He is very happy there, and for now, plans to continue working on his career through Hearth Glass.

Sara Ledford During the COVID pandemic of 2020, Sara Ledford lost her career in cosmetology. She could not support her family while rebuilding a new clientele base and needed to look at a career change. The staff at Yancey NCWorks connected her with Aldridge Eye Institute. With the appropriate training provided through the career center’s OJT program, they felt she would be an excellent fit for their open optician role. Sara had been working there Aldridge Eye Team-World Down for a month and off to a great start when Hurricane Helene hit, and halted Syndrome Day-Sara Ledford. life for everyone in Yancey County. Aldridge Eye was unable to operate for a few weeks, and when they returned, the workload was enormous. Sara proved essential in getting operations going once more. Sara has grown so much in her role as an optician and successfully completed her training hours in December 2024. She remains employed, along with the other excellent team members there. She is pictured here, first on the left, as part of the Aldridge Eye team’s participation in the World Down Syndrome Day celebration.

Chrystal Aponte Chrystal Aponte had to put her career dreams on hold to care of her grandmother and blended family while her mother and sister worked. Her dream of teaching overseas was doused by COVID and she instead became a caregiver for her family. Ultimately, she found a new passion for healthcare, and although she already had a bachelor’s degree in teaching, she knew that a career change was in the works. Chrystal worked with Career Advisor Veatrice Johnson, and Business Services Consultant Thomas Barnette, to develop Chrystal Aponte. a plan to help her gain experience and an education for a new healthcare career. Through a work-based learning placement at Wilkes Health and Rehabilitation as a Facilities Activities Assistant in November 2024, Chrystal became an instant hit with the administration, staff, and residents. Chrystal signed up for CNA training during her work experience and will graduate at the same time her work experience ends.

She has already been offered employment as a CNA at Wilkes Health and Rehabilitation. What seemed like the end turned into a new beginning with full-time employment and a new career for Chrystal, thanks to NCWorks.

John Baker John Baker visited NCWorks in late January of 2025 seeking assistance with updating his resume. He had recently become unemployed from a long-term metalworking position.

While visiting the Center he mentioned his interest in a custodial position with Wilkes County Schools. The staff working with John invited him to the February job fair, which Wilkes County Schools was scheduled to attend. At the February fair, he met with Wilkes County School system representative Dr. Westley Wood to discuss careers with the local school system. After he met with Dr. Wood, Mr. Baker completed the required application John Baker. in the resource center. He was soon selected for an interview and offered the position.

Mr. Baker recently started his new job and credited NCWorks staff, especially Ashley Davis, for assisting 42 with his resume, connecting him to the school system, and helping complete his successful application.

Administrative Staff and Meeting Schedule

www.hccog.org | (828) 265-5434 Julie Wiggins

Administration Staff

Executive Director jwiggins@hccog.org ext.125

Linda Slade

Administrative Assistant lslade@hccog.org ext.100

Caroline Briggs

Finance Officer cbriggs@hccog.org ext.103

Mackenzie Tipton

Finance Technician mtipton@hccog.org ext. 109

Victoria Oxentine

Communications Manager voxentine@hccog.org ext.101

Meeting Schedule High Country Council of Governments

Workforce Development

Executive Board Meeting 7:00pm on the 3rd Monday of the month (except January and September)

Workforce Development Board 2:00pm on the 2nd Thursday in January, March, May, July, September, and November

Area Agency on Aging

Planning & Development

Regional Advisory Council on Aging Meets Quarterly

RPO Rural Transportation Advisory Committee 2:00pm on the 3rd Wednesday in February, May, August, and November

Senior Tar Heel Legislature Meets in March, June, and October AAA Provider Meeting Meets Quarterly

RPO Rural Transportation Coordinating Committee 10:00am on the 3rd Wednesday of February, May, August, and November

Acknowledgements: Social media icons designed by Freepik from Flaticon.

This institution is an equal opportunity provider.

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