Fall 2023 ReCOGnition

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Vol.46 | Issue 1 Fall 2023

ReC Re COGnition

Newsletter of the High Country Council of Governments


Executive Board Members Minority Representative Paul L. Robinson, Jr.

Alleghany County

Timmy Evans, Commissioner Wes Brinegar, Mayor, Sparta

Ashe County

Todd McNeill, Chair, Commissioner Peter Eller, Mayor, Jefferson Jim Blevins, Alderman, Lansing Tom Hartman, Mayor, West Jefferson

Avery County

Dennis Aldridge, Commissioner Brenda Lyerly, Mayor, Banner Elk Kelly Melang, Council Member, Beech Mountain Eddie Yarber, Mayor, Crossnore Joel Whitley, Mayor Pro Tem, Elk Park Derek Roberts, Mayor, Newland Gunther Jöchl, Mayor, Sugar Mountain

Officers Chair Todd McNeill Vice Chair Doug Matheson Secretary Dennis Aldridge Treasurer Larry Fontaine

Mitchell County

Steve Pitman, Chair, Commissioner Charles Vines, Mayor, Bakersville Rocky Buchanan, Council Member, Spruce Pine

Watauga County

Larry Turnbow, Chair, Commissioner Doug Matheson, Mayor Pro Tem, Blowing Rock Tim Futrelle, Mayor, Boone Larry Fontaine, Mayor, Seven Devils

Wilkes County

Stoney Greene, Vice-Chair, Commissioner JoAnn Royal, Commissioner, Ronda Otis Church, Mayor Pro Tem, North Wilkesboro Mike Inscore, Mayor, Wilkesboro

Yancey County

Jeff Whitson, Chair, Commissioner Bill Wheeler, Council Member, Burnsville

Advisory Committee Dennis Aldridge Wes Brinegar Larry Fontaine Tim Futrelle Stoney Greene Tom Hartman Mike Inscore Brenda Lyerly Doug Matheson Todd McNeill Charles Vines Jeff Whitson


What’s Inside

HCCOG 48th Annual Banquet 4 The 48th Annual Banquet was a time to celebrate regionalism and collaboration, HCCOG member governments and partners, and the organization’s service to the region. During the event, local elected officials, government employees, and board members were recognized for exemplary leadership and service.

Blowing Rock Academy...................................................................................... 9 Byrd is NC Municipal Clerk of the Year........................................................ 10 Mitchell County Breaks Ground..................................................................... 11 Regional Highlights........................................................................................... 14 Town of Beech Mountain Updates Fall in Love With the New Seven Devils Website Wilkes County EMS Facility HCCOG Bids Farewell to Phil Trew New Hires in the Region Area Agency on Aging Department Highlights and Projects....................................................................18 NC Senior Tar Heel Legislature .................................................................21 Fall Prevention in The High Country..........................................................22 Long-Term Care Residents Honored During Residents’ Rights Month..... 23 Dementia Caregivers and Friends Workshop............................................24 Economic Recovery and Resilience Department Highlights and Projects...................................................................25 Avery County Addresses Substance Use Disorder with Support from HCCOG..27 HC Region Set to Receive Funding from National Opioid Settlements..............28 Planning and Development Department Highlights and Projects...................................................................30 High Country Digital Inclusion................................................................. 32 2023 Ashe County Comprehensive Transportation Plan........................ 34 Town of Burnsville Water Mapping.......................................................... 35 Workforce Development Department Highlights and Projects.................................................................. 36 It’s Harvest Time for Local Tree Farms.................................................... 40 Local Young Adult Wins Workforce Governor’s Award............................ 41 NCWorks in the Community.................................................................... 41 Success for NCWorks Customers.............................................................43


HCCOG 48th Annual Banquet

On October 6, 2023, High Country Council of Governments held its annual awards ceremony at the Grandview Ballroom on Appalachian State University’s campus to recognize outstanding achievements and contributions by elected officials, local government employees, and advisory committee members. High Country Council of Governments (HCCOG) is a regional entity that serves and supports local governments in Alleghany, Ashe, Avery, Mitchell, Watauga, Wilkes, and Yancey Counties. Award winners were nominated by elected and appointed officials from the seven-county region. HCCOG Executive Board Chair and Ashe County Commissioner Chair, Todd McNeill presented the first two awards. Avery County Commissioner, Wood Hall Young Jr., was recognized as this year’s Outstanding Rural Transportation Advisory Committee (RTAC) member by his fellow board members. This award recognizes an individual’s contribution to the region as a whole and their knowledge of the region’s transportation needs. Commissioner Young has served on the High Country Rural Planning Organization (RPO) since January 2017 with excellent attendance. He is a very engaged member of the committee and is eager to learn more about the region’s transportation needs and issues at every meeting and routinely inquires about transportation projects. Commissioner Young works effectively with other RTAC members, NCDOT staff, RPO staff and supports the efforts of the High Country RPO to plan for 2023 Outstanding RTAC and improve the region’s transportation network. Member: Wood Hall Young Jr. Photo courtesy, Natural Craft

Commissioner Young is a two-time Chair of the RTAC who consistently makes Photography. time to stay involved in the RPO’s work program and projects. Alleghany County native, Patricia Polley was recognized as this year’s Outstanding Senior Tar Heel Legislature member. This award honors remarkable service and contributions to the older adults in the region. Mrs. Polley is deeply admired in our mountain community for her deep commitment to service over the past two and a half decades. As a dedicated public servant and volunteer to many important causes in the Alleghany community, she has established a huge legacy. She returned to Sparta in 2000 after 37 years living in Alaska. Living in Juneau, she had an esteemed career that included being the Director of the Board of Elections for the State of Alaska, and as Clerk for the City of Juneau. Upon return to Alleghany County, she became highly involved in the community. Mrs. Polley has served on the Senior Tarheel Legislature and the Area Agency on Aging’s Regional Advisory Council since 2004, currently serving her second term as chair for the Regional Advisory Committee. Her tenure and legislative advocacy efforts have contributed to many accomplishments that have improved the lives of countless older adults throughout the entire state.

2023 Outstanding STHL Member: Patricia Polley.

Photo courtesy, Natural Craft Photography.

She has served on the Alleghany Council on Aging’s board for over 20 years, including terms as Chair, and is currently serving as Vice-Chair. She is highly involved in all fundraisers and has a reputation for showing up ready to work. 4

Mrs. Polley has been an active supporter of the Alleghany County Library for over 2 decades and has served


HCCOG 48th Annual Banquet (cont.)

the library in many roles that include being the president of the Friends of the Library group, a library board member and past Chair, as well as a regional representative for Alleghany County on their multi-county library network Board of Directors. She has been instrumental in many of the library’s major milestones, including the establishment of a bookstore that has been raising money for the Alleghany library since 2003, and helping the library move into their new, beautiful space in 2017. She also served on the Board of Directors for Alleghany Memorial Hospital and was active in fundraising efforts aiding in raising over $6 million dollars, which was necessary to complete a merger with Wake Forest Baptist Hospital. If that wasn’t enough, she was a charter member of the Alleghany Rotary and served as the club’s second president. HCCOG Executive Board Vice-Chair and Town of Blowing Rock Mayor Pro Tem, Doug Matheson, presented the next three awards. Michael Birkmire, Manager of NC Vocational Rehabilitation Services was selected by fellow board members as this year’s Outstanding Regional Workforce Development Board Member. This award recognizes service and effort given to the region and its citizens in workforce development. Mr. Birkmire has been a Workforce Development Board member since April 2010 when he became the newly appointed manager of the local NC Vocational Rehabilitation Services office having previously worked for the organization in North Wilkesboro, where he worked with high school students. He has approximately 20 years of service with Vocational Rehabilitation, which helps people with disabilities achieve their goals for employment and independence. He currently serves on the board’s Executive Committee, which reviews grant applications and Request for Proposal submissions among other regional workforce issues including NCWorks Career Center operations. He has also previously served on the Board’s Continuous Improvement Committee for the career centers.

2023 Outstanding WDB Member: Michael Birkmire. Photo courtesy, Natural Craft Photography.

When his colleagues nominated him, it was said that he “is a strong advocate for his clients and participates in numerous events to create awareness. He believes in advocating training and education for all clients if applicable and recognizing the worth of education and training outside of a college program.” Burnsville Town Manager, Heather Hockaday, was recognized by the region’s managers/administrators, and local elected officials, as this year’s Outstanding Local Government Manager in the High Country region. The award acknowledges the contributions a manager has made to local government through their professionalism, leadership, and accomplishments as manager or chief administrator. Mrs. Hockaday is a native of Burnsville, NC and a graduate of Mountain Heritage High School, the University of North Carolina at Chapel Hill and Campbell University School of Law. She and her husband Danny have raised five impressive children, attending many ballgames and horse shows over the years. She is a former member of the Burnsville Town Council and has served as Burnsville’s attorney for many years. In 2020, the Burnsville Town Council voted unanimously to hire her as Burnsville’s first full-time Town Administrator. She also began to serve as the Town Tax collector and continued as in-house counsel. In 2021, the Town Council amended the Town Charter, to adopt the CouncilManager form of government for the town and unanimously voted to appoint her as the first ever Town Manager of Burnsville.

2023 Outstanding Local Government Manager: Heather Hockaday. Photo courtesy, Natural Craft Photography.

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HCCOG 48th Annual Banquet (cont.)

For many years she has worked with the Mayor and Town Council to put policies and procedures and checks and balances in place, so the town is in a good position to address growth and change, positively and professionally. She has been involved in all aspects of local government. Her work to ensure that the Town is in legal compliance with ever-changing laws has increased accountability and transparency. Her guidance with day-to-day operations has created greater efficiencies within the organization and reduced the time it takes to get the work done. Under her leadership, the town has completed or begun numerous projects related to water, wastewater, roadways, sidewalks, or building renovations. Projects include: • Completing a new fire department • Upgrading the town’s largest pump station and force main • Multiple rehabilitations to the Wastewater Treatment Plant • $2 million for improvements to the West Main sewer interceptor • Making the Burnsville Town Hall ADA compliant • Helping Burnsville navigate a pandemic and repairing infrastructure after flooding from hurricanes • Creating a Pavement Condition Assessment and paving several streets • Developing a Bike and Pedestrian Plan, replacing or installing several sections of sidewalk, and securing funds for an East Main Sidewalk Feasibility Study • Engaging ASU’s IDEXlab to develop plans to renovate the old fire department into a police and public works building • Completing GIS mapping for stormwater and wastewater lines, a Comprehensive Land Use Plan, and zoning and subdivision updates Mrs. Hockaday has worked with several organizations to help the town secure significant funding for planning and implementation of numerous capital and infrastructure improvement projects to update the water and wastewater systems and help meet expected future growth. Her tremendous efforts have helped to secure funding for critical infrastructure projects such as: • $8.8 million for improvements to the Pine Swamp Wastewater treatment plant • $5.8 million for several waterline replacements • $2.2 million for raw intake and waterline improvements • $2.1 million for improvements to the East Main sewer interceptor • $1.3 million for Burnsville Water Treatment Plant improvements • $600,000 for the Baker’s Creek pump station project She has served her community in many ways including serving on the Yancey County Economic Development Council and Graham Children’s Health Services. She has always expressed a deep commitment to her hometown and has a sincere desire to see the town move forward in a progressive manner to meet future challenges in a way that preserves Burnsville’s history and culture. Outside of work, she is always up for a good adventure, can be found enjoying time spent with family, discussing the greatness of the Tar Heels, enjoying live music, or hiking with her four-legged pal Rosie. Mrs. Hockaday brings an unparalleled tenacity to problem solving, matched only by her work ethic. She makes everyone around her better and is proving to be the exact leader that Burnsville needed at a very pivotal point in its history. Caroline Briggs, Finance Technician, was recognized as this year’s Outstanding Staff Member at High Country Council of Governments. This award recognizes an individual’s willingness to go above and beyond the call of duty, contributing to a positive work environment, and promoting a healthy image of the COG in 2023 Outstanding HCCOG our region.

Staff Member: Caroline Briggs Photo courtesy, Natural Craft

Mrs. Briggs is said to be an invaluable resource and a truly outstanding Photography. 6 member of the team.


HCCOG 48th Annual Banquet (cont.)

While Mrs. Briggs excels in her normal job duties, she also goes above and beyond her scope of work to help anyone whenever she can. Even during her holiday break, she volunteered to meet the flood remediation crew and was onsite at the office within 10 minutes. She continued to play a vital role during the months long remediation process. In a short period of time, Mrs. Briggs has become an expert in her role and a resource for those seeking to better understand the crucial function that finances play in our organization. Multiple nominations referenced this individual’s positive attitude, continual smile, and one note, “she is a true light in our office.” HCCOG Executive Board Chair and Ashe County Commissioner Chair, Todd McNeill presented the final two awards. Wilkes County Commissioner Chairman, Giddeon Keith Elmore was selected as this year’s Outstanding Local Elected Official in the High Country region. This award honors outstanding service and leadership to the community. Commissioner Elmore is a true public servant and has served as a county commissioner for 19 consecutive years, which is a record in his county. He is currently the Chairman of the Board of County Commissioners and has served as both Chairman and Vice Chairman numerous times in his public career. Commissioner Elmore also serves on the Wilkes Community College Board of Trustees, Wilkes Economic Development Corp., the Ordinance Committee, and is Chairman of the High Country Workforce Development Consortium.

2023 Outstanding Local He has served on nearly every board within his county and numerous boards in Elected Official: Giddeon Keith the High Country as well as many committees for the NC Association of County Elmore. Photo courtesy, Natural Craft

Commissioners to include currently serving on the President’s Broadband Photography. initiative for the entire State.

Commissioner Elmore is a member of Arbor Grove Baptist Church and a former Board Member of the Roaring River Volunteer Fire Department, an active member of the Roaring River Ruritan, and a graduate of the UNC School of Government Local Elected Leaders Academy. He is a native of Wilkes County, he and his wife Mary have 1 daughter, Jessie. His leadership and vision are invaluable to the economic growth and success in the region. He has been instrumental in working with local officials, legislators, and state government to ensure that Wilkes County and the entire High Country region continues to grow and prosper. The High Country Council of Governments’ Executive Board chose Stoney Greene, Wilkes County Commissioner, Vice Chairman as their Outstanding Executive Board Member. This award honors service and effort in promoting cooperation among local governments in the region and the state. 2023 Outstanding HCCOG Executive Board Member: Stoney Greene. Photo courtesy, Natural Craft Photography.

Commissioner Greene is a passionate and dedicated public servant. He is currently in his first term as a County Commissioner, serving as Vice Chairman. He currently serves on the Blue Ridge Opportunity Commission, High Country Council of Governments Executive Board, High Country Rural 7


HCCOG 48th Annual Banquet (cont.)

Transportation Advisory Committee, and ordinance and personnel committees in his county. Commissioner Greene is an active member of Fishing Creek Arbor Baptist Church, Master Mason of the Traphill Masonry Lodge, and Oasis Shiner, previous President of the NC Percheron Association, and Lifetime Member of the Percheron Horse Association of America. He is a graduate of the UNC School of Government Local Elected Leaders Academy and 1995 Gradate from MendenHall School of Auctioneering. He is a native of Wilkes County, he and his wife Kristi have 4 children: Victoria, Harleigh, Scott, and Baileigh. He is the owner of Stone Wheel Trucking, Greene Ventures, LLC, and Skip’s Feeds, LLC. Commissioner Greene just recently announced he is a candidate for the North Carolina House of Representatives for District 94 serving Alexander and Wilkes Counties. HCCOG would like to congratulate all award recipients and thank them for their dedicated service to High Country citizens.

48th Annual Banquet Photo Gallery Click Here

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Blowing Rock Academy: Town of Blowing Rock Child Development Center

Many Watauga County residents face two major day-today issues - affordable housing and quality childcare. In 2022, there were approximately 2000 children under age 5 in Watauga County with only 650 childcare spots available. For families that find out they are expecting, they will need to get on a childcare waiting list almost immediately to have any chance of having childcare available when their child is born. With a childcare shortage, many families are having to choose between work or caring for their child. Sometimes employers will allow some flexibility with employees bringing their young children to the workplace on occasion. The COVID pandemic was a game changer in many ways including how it affected the work environment. Essential workers still had to come to work, and many day care facilities were closed forcing employees to bring their children to work.

To serve the entire Blowing Rock School community, the Blowing Rock Parks and Recreation Department started an Toddler room after renovations. after-school program for Blowing Rock School children in August of 2021. This program provides an after school hot meal or snack, homework assistance, and much needed play time until parents can pick up after work. This program is free to Town employees but costs $100 per week per child for all other families. To further address the childcare dilemma, the Town of Blowing Rock chose to provide a childcare opportunity for its employees. There are currently 80 full-time town employees with an average tenure of 9 years. The Town has a long-standing history of providing excellent benefits to its employees. The NC General Statutes allow governing boards to supplement employee fringe benefits such as childcare expenses. The Blowing Rock Town Council agreed to fund a childcare center through the renovation of the Community Club building into a day care facility staffed by a director and an assistant teacher. The Town’s childcare center, named the Blowing Rock Academy, has the potential to serve up to 20 preschool aged children of town employees. Town employees would pay 50% of the market rate for childcare services with the remainder being covered as an employee benefit. Other benefits of the childcare center include increased productivity, higher quality of work, employee retention, better employee recruitment, boost in morale, decrease in absenteeism, easier transition back to the workplace post maternity, and general financial assistance. Most of the day care renovations are complete with the exception of a few finishing touches and the final state inspections. The plan is to serve the Blowing Rock Academy’s first group of children before the end of 2023. Credits: Shane Fox, former Blowing Rock Town Manager The Children’s Council of Watauga County

Exterior before renovations.

Exterior before renovations.

Infant room after renovations.

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Byrd is NC Municipal Clerk of the Year Article By Wilkes Journal Patriot

James “Jim” K. Byrd, Wilkesboro town clerk and tax collector, was recognized as “clerk of the year” at the 2023 N.C. Association of Municipal Clerks annual conference on Aug. 26 in Wilmington. Byrd was chosen for this honor by a panel of his peers for his professionalism, humbleness, and excellence in performing his duties to the Town of Wilkesboro and to the association, stated an association press release. “Jim continuously pursues training to further his value to the town and gives of himself at every opportunity. His service to the town includes participation in civic programs such as “Real Men Read Program” and serving as a Lunch Buddy with Wilkes County Schools,” the release stated. He serves on the Legislative Committee, Nominating Committee, We Share Jim Byrd, Town of Wilkesboro Clerk. Our Services Committee and is in his sixth year as a member of the Program and Education Committee for the N.C. Association of Municipal Clerks. During his membership with the association, Byrd has served on almost every committee at least once and also served as the District 10 Director. He has also served on the N.C. League of Municipalities Tax & Finance Legislative Action, General Government and Legislative Policy committees. Byrd and his wife, Paula, enjoy traveling and spending time with their adult children, Benjamin Byrd and wife, Stephanie Perkins, and Seth and Kelsey Byrd, as well as extended family and friends. He also spends time gardening, reading and serving at Elkin Valley Baptist Church.

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Mitchell County Breaks New Ground Article By Mitchell News Journal

Construction begins on law enforcement, recreation centers in Bakersville Rachel Hoskins rhoskins@thefranklinpress.com

On Monday, Nov. 6, Mitchell County Board of Commissioners embarked on two multi-milliondollar construction plans that are geared to meeting the needs of Mitchell County residents for years to MNJ photo/ Laz Aguayo. The county is prepared to begin renocome. vations on the new Law Enforcement Center in Bakersville. On hand for the ceremonial groundbreaking were Jeff Harding, Law Enforcement Center Brandon Pittman, Clayton Roberts, Harley Masters, RepreThe Mitchell County Sheriff’s Department has been sentative Dudley Green, Senator Ralph Hise, Lloyd Hise, Darla Harding, Chuck Vines, Sheriff Donald Street, and Allen Cook housed in temporary offces in Bakersville since 1998. (not pictured).

Located in the former Quality Plus Apparel factory in Bakersville, renovations will provide a new Law Enforcement Center that will serve the present and future needs of local law enforcement. The Law Enforcement Center is being constructed with a $5 million grant the county received from the state. “Senator Ralph Hise and Representative Dudley Greene were the driving force for securing the funding from Raleigh,” said Mitchell County Commissioner Jeff Harding. “Commissioners looked for months and months for a site for the facility,” said Harding. “90% of the sites were in the floodway or flood plain. Many of the sites we looked at would have required land development and expansion of water and sewer services. That would have taken half the funds we had available for the project. The Taylor Togs building became available and it interview rooms, sheriff and chief deputy offices and meeting areas, detective offices and work areas, an armory, conference and training rooms, K-9 kennels, patrol deputy facilities, lockers and physical training space, intoxylzer room, arrestee processing area, two temporary holding cells, vestibule and lobby area, storage and server areas and a small impound yard. “Twenty-one years ago after the jail fire we moved into the temporary offices we are in,” said Mitchell County Sheriff Donald Street. “It’s been over 20 years, and we will finally get an office space that will serve law enforcement for many years to come.” Street said the new facility will provide a much needed, updated evidence room, an interview room where officers can conduct, and record interviews and offices for all his staff. “Now there is no privacy,” said Street. “The new facility will provide a professional working environment where deputies can focus on the tasks they are working on without hearing every phone call, every conversation, all the noise associated with a busy department.” Street said currently his officers drive to Spruce Pine to conducted recorded interviews. The new facility will have the equipment and space needed for deputies to do their jobs. A temperature-controlled evidence room with appropriate space will also improve the collection and processing of evidence. 11


Mitchell County Breaks New Ground (cont.)

“It’s going to be a huge morale boost for all my people,” said Street.

Security for the public and law enforcement officers will be improved with the new facility as well. A holding cell will allow arrestees to be held securely while processing. The vestibule will provide an added security feature for deputies and staff, as well as the public. “Now when someone comes to the door they are buzzed in,” said Street. “The new entryway will allow us to know who a visitor wants to see prior to opening the door. It’s a safety improvement for everyone.” Street said when he started at the sheriff’s office, before the fire, all the offices were spread around. “There was a place for everyone,” said Street. “But some were in the jail area, some were in the courthouse, some were in the county annex building. This new facility will bring our team together. It will be done right and it will provide for our needs well into the future.” The scheduled completion date for the Center is October 2024. Recreation Center As the county continues to grow, so too has the increased demand for recreational facilities. County commissioners selected the area next door to the county administration building in Bakersville to house a new recreation center which will feature both indoor facilities and outdoor fields for baseball, softball, soccer, and t-ball. The $5.7 million center has a projected completion date of November 2025. The county received a $500,000 PARTF grant through Parks and Recreation. The county matched with $500,000. And again, Senator Ralph Hise and Representative Dudley Greene came with an additional $4 million for the project, according to Harding.

MNJ photo/ Laz Aguayo. On hand for the groundbreaking ceremony for the new Recreation Center to be built in Bakersville were (left to right) Jeff Harding, Justin Canipe, Stan Cook, Ryan Cook, Clayton Roberts, Lloyd Hise, Brock Duncan, Chuck Vines, Harley Masters, Senator Ralph Hise, Representative Dudley Greene, Brandon Pittman and Allen Cook (not pictured).

The indoor facility will be home to an indoor walking track, full-sized basketball court, pickleball court, concession stand, bleachers/seating, men’s and women’s locker rooms, an exercise classroom, workout area with equipment, staff offices, storage and restrooms. The outdoor facility will include a full-sized baseball field with soccer filed inlay. The baseball field will have bleachers, press box, dugouts and handicap-accessible restrooms, t-ball field, parking area to accommodate approximately 200 vehicles and festival space. “It will be wonderful. We started working on this project nine years ago,” said Brock Duncan, director of Mitchell County Parks and Recreation. “It’s gonna be something we can call our own. We won’t have to worry about using space somewhere else. It will be the heart of Bakersville.” Duncan said the economic impact on Bakersville will be significant once the facility is complete. “The easiest way for people to spend money is to spend money on their kids,” said Duncan. “The baseball and basketball games go on about nine months of the year. People will be in Bakersville, spending money, eating meals. When a kid is playing they bring their parents, their siblings, their grandparents. At any given time 12 10 people will come to watch a kid play.”


Mitchell County Breaks New Ground (cont.)

Duncan, who has served as the recreation director for the past 11 years, with assistant director Ryan Cook by his side, said this project has been a long-time coming and will change the future of recreation for Mitchell County. The Creek Walk will be expanded and connect to the existing Bakersville Creek Walk. This will feature a pedestrian bridge across Cane Creek with a walkway connector passing under the N.C. Highway 226 bridge in Bakersville. The Creek Walk will connect with the Wade Tipton Field. There will be a walking path from the new Law Enforcement Facility to the head of Cane Creek without having to get on the roadway. The Cane Creek basin will undergo USDA creek stabilization with the inclusion of flood prevention measures, fishing features, storm water bioretention areas, wetland features and a dog park. Duncan said once the facility is complete the department would be adding some additional positions. “Recreation is a 24/7 job,” said Duncan. “I couldn’t do it without Ryan. He has been here the entire time and does a fantastic job. Our phones ring constantly. With the increased programs and services, there is no way we could do it by ourselves. We already spend more time together than we do with our family.” The new center will be open from 8 a.m. to 8 p.m. Monday through Saturday and 1-6 p.m. on Sunday. “Investing in recreation and sports is the best bang for our buck.” said Duncan. “I coached football for 20 years and I’ve been the recreation director for 11, along with Ryan. We both love sports and just seeing kids have a good time – it’s worth the hours. A team jersey is an equalizer. It doesn’t matter your socioeconomic status, how smart you are, what you have or don’t have – sports has the potential to change a kid’s life. We’ve seen it. It’s the most gratifying part of our jobs. It’s how I met both my sons-in-law; I coached them when they were little boys.” Duncan said recreation sports – basketball, baseball, cheerleading, soccer, volleyball – have grown exponentially over the last decade. While the number of children in the school system seems to have declined, the number of kids participating in sports and outdoor recreation continues to grow. He is excited about this next step in recreation for Mitchell County. “Getting kids off the couch and active pays off,” said Duncan. “These new facilities are a great investment in our future.” With the opening of the new YMCA in Spruce Pine and the facility in Bakersville recreation needs should be met for the foreseeable future. Harding said these projects will also be economic drivers for the county. “By the Spring of 2025 we will have a new YMCA, a new law enforcement center, a new recreation center, and a new school in Mitchell County,” said Harding. “That is huge. Over the next two years we have approximately $100 million being spent in constructing these new facilities. That will have a big impact on the county and businesses.” Future Projects Looking forward Harding said the county will also begin looking at uses for Bowman School once the new school is open in Ledger. “The building will belong to the county,” said Harding. “It’s in great condition. We’re just starting discussions on how it can best be used. There are a lot options. We will be getting community input as we develop a plan for how the building will best serve the county. Our county manager Alan Cook is in the process now of grant writing so we can get a survey done and start exploring options. It’s a busy time for county commissions – it’s a good time.” 13


Regional Highlights

Town of Beech Mountain Updates Beech Mountain is moving ahead with its water project, creating another reservoir for the town. Lake Coffey and Santis Lake will combine and help solve our water problem. This project will help with our drought conditions in the summer and provide more water for Beech Mountain Resort in the winter. Renovations and additions to the town hall are ongoing. They are adding more room for the police department and the Tourism Development Association. The Town of Beech Mountain and Beech Mountain Historical Society dedicated a road marker to Ray Hicks. Many members of the town and the Hicks family attended. Beech Mountain Volunteer Fire Department celebrated 50 years with the Wynn Memorial Park dedication. The park includes the Wynn Memorial Park Sign, Lifetime Member Monument, and Fire Chief Bench. Beech Mountain Resort is set to open for tubing on Nov 18th and Ski/ Snowboard on Nov 24th, weather permitting. The Beech Mountain Sledding Road marker dedicated to Ray Hicks. Hill will open as the weather allows. Photo submitted.

Banjo/Storyteller, Edward Stivender and Storyteller, Connie Regan-Blake. Photo submitted.

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Fall in Love With the New Town of Seven Devils Website The Town of Seven Devils has a new website and staff members have new email addresses! The new website was built by Government Websites by CivicPlus. Click here to check it out: https://www.sevendevilsnc.gov/.

Wilkes County EMS Facility The new Wilkes County Emergency Services facility is expected to be operational around December 1, 2023. The facility will feature a large Ambulance bay, training areas, fitness room, logistics area, and administrative offices. The building is designed to accommodate drive through mass vaccination and mass testing if that need arises. The building will be energy efficient utilizing all Led fixtures, aggressive insulation, and natural gas as primary heat source. Total square footage is around 25,000. The new facility was constructed by Vannoy Construction Company, Inc. based in Ashe County, and designed by LS3P.

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HCCOG Bids Farewell to Phil Trew Phil Trew, Director of Planning and Development, announced he will retire after almost 28 years of dedicated service. His last day at HCCOG will be January 10, 2024. Trew has been regularly recognized within and outside of the organization for his knowledge, expertise, commitment to the region, and for his thorough and high quality work. He has also been commended and recognized for the millions of dollars of grant money he secures for our region’s local governments each and every year. In 2021, Trew won the HCCOG Outstanding Staff Member Award. Nominations stated he “works tirelessly for the region” and that he “goes above and beyond.” He is always willing to pitch in when needed and has an excellent sense Phil Trew with wife, Chris. Photo submitted. of humor. “He always keeps us laughing.” Others noted that Trew is “fair, immensely supportive, reliable, highly valued, and sought after,” “a wonderful asset,” and he provides “meaningful, valuable, and applicable deliverables.” Earlier this year, Trew was presented the 2023 Don Myers Humanitarian Award in Washington, D.C. The Myers Award was established to recognize an individual who has shown leadership and provided community service that has enriched Appalachia. The award is presented to a person whose life has been marked by actions that have led to the growth and development of the region, enhanced the fabric of their local community, and reinforced the sense of selflessness and self-reliance so strongly identified within Appalachian communities. Trew said, “I am very proud of the work that High Country COG and its local governments do, and feel fortunate that I have been able to play a part in that work.” Phil has added immeasurable value to the COG over the years and his positive impact on the region will be felt for decades to come.

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Phil Trew with Don Myers Humanitarian Award in 2023. Photo submitted.

Phil Trew with HCCOG Outstanding Staff Award in 2021. Photo courtesy: Cynthia Viola Photography.


New Hires for the Region Blowing Rock’s mayor and town council have announced that longtime Planning Director Kevin Rothrock has been named interim manager until a permanent one is selected. Rothrock has served as planning director since 2001. Rothrock is a native of Winston Salem, a ’94 graduate of Appalachian State University, and he worked for the town of Boone for six years before coming to the town of Blowing Rock. Rothrock lives in Boone with his wife Emily, their son Luke and their dog Opie. They also have two grown children, Ethan and Lydia.

Interim Blowing Rock Town Manager, Kevin Rothrock. Photo submitted.

Article by Moss Brennan, Watauga Democrat.

Alleghany County has hired Danielle Adkins as the County Clerk. The Town of Elk Park has hired Jennifer Beam as the Town Clerk. The Town of Newland has hired Mackenzie Tipton as the Town Clerk. The Town of Beech Mountain has hired Emily Haynes as Interim Town Clerk. The Town of North Wilkesboro has hired Dylan Blankley as the Town Clerk. The Town of Ronda has hired Andrea Younger as the Town Clerk and Brittany Gordon as Deputy Town Clerk.

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Area Agency on Aging Staff Zack Green

Director zgreen@hccog.org ext.122

Lola Benfield

Myles Stacey

Family Caregiver Support Specialist lbenfield@hccog.org ext.113

Family Caregiver Project Coordinator mstacey@hccog.org ext. 123

Tammy Nelson

Sia Beasley

Health Promotion Specialist sbeasley@hccog.org ext.143

Aging Services Coordinator tnelson@hccog.org ext.139

Tim Price

Stevie Welborn

Long Term Care Ombudsman swelborn@hccog.org ext.126

Aging Programs Compliance Officer tprice@hccog.org ext.140

Department Highlights | highcountryaging.org | Welcome, Sia Beasley! Sia Beasley is excited to join the Area Agency on Aging team as the Falls Prevention Health Promotion Specialist. Sia completed her Bachelor’s in Public Health in 2018 and her PhD in Medical Anthropology in 2022. Her dissertation research focused on health inequalities in the rural High Country, specifically within the realm of maternal and child health. She has experience in public health and social science research, rural health programs, and grant writing. As a former collegiate athlete, Sia is looking forward to serving older adults in the High Country Area through work on evidence-based exercise programs. Sia has been working diligently on Falls Prevention Training for over a year now at the HCCOG! 18

Sia Beasley, Health Promotion Specialist.


Tammy Nelson and Myles Stacey Join the Area Agency on Aging Team Tammy Nelson joins the High Country Area Agency on Aging team in the role of Aging Services Coordinator. In her capacity, she oversees the Lifespan Respite Program and our State Health Insurance Information Program grant. Tammy also acts as a liaison with the Senior Tarheel Legislature group and coordinates outreach initiatives for the AAA. With over two decades of administrative experience in healthcare and human services, Tammy brings a wealth of knowledge to our agency. Her background includes significant contributions to the community, such as facilitating Medicaid enrollment outreach at the Foley Center and supporting causes like Safe Kids and Joy Prom. Myles Stacey joined the Area Agency on Aging as the Family Caregiver Project Coordinator. He has lived in the High Country for the last eight years and completed his undergraduate and graduate degrees in social work at Appalachian State University. Myles recently spent time with OASIS, where he helped manage their outreach and education programs. His passion for community education and engagement had led him into this clientcentered role. We are excited to have Tammy and Myles on the AAA team!

Myles Stacey, Family Caregiver Project Coordinator.

Tammy Nelson, Aging Services Coordinator.

All Ages, All Stages NC On May 2, Governor Roy Cooper Issued Executive Order No. 280 directing action to continue the state’s commitment to building an age-friendly state. The Executive Order brings a whole-of-government approach to support North Carolina’s aging population. All Ages, All Stages NC is North Carolina’s multisector plan for aging (MPA) initiative. Its goal is to provide a strategic framework and practical guidelines to ensure that individuals of all ages and stages of life can thrive and age gracefully within the state. Multisector plan for aging is an umbrella term for a state-led, multi-year planning process that convenes cross-sector stakeholders to collaboratively address the needs of older adults and people with disabilities. All Ages, All Stages NC recognizes the diverse needs and aspirations of North Carolina’s residents that will offer a roadmap to promote holistic well-being, equitable access to services, and vibrant community engagement. By fostering collaboration between government, communities, and individuals, All Ages, All Stages NC will create a future where every person can enjoy a fulfilling and empowered life, regardless of their age or circumstances. For more info visit the NCDHHS website https://www.ncdhhs.gov/divisions/aging-and-adult-services/mpaall-ages-all-stages-nc. 19


The 2023-2027 North Carolina State Aging Plan The 2023-2027 North Carolina State Aging Plan is a state and federally mandated plan that addresses the needs of our aging population. The plan is built on community engagement, involving 350 individuals in seven listening sessions, 3,793 survey responses, and a round table discussion with 180 subject matter experts. A diverse 45-member committee was formed to develop objectives and strategies, prioritizing equity and inclusion. The plan aligns with DHHS department priorities, such as a strong and inclusive workforce, child and family well-being, and behavioral health. It emphasizes collaboration with stakeholders and communities to provide equitable access to diverse aging populations in the state. The plan integrates the following six key priorities: 1) safety, protection, and advocacy, 2) healthy aging/quality of life, 3) housing and homelessness, 4) caregiving support and workforce development, 5) long-term preparedness planning, and 6) advancing equity and reframing aging. Regular monitoring and data-driven decision-making ensure its effectiveness, with a focus on transparency and accountability through annual reports.

The Medicare Annual Open Enrollment Period is Oct. 15 - Dec. 7, 2023 Commissioner Causey reminds Medicare beneficiaries to compare and evaluate their Medicare plans during this 7-week period. The Seniors’ Health Insurance Information Program (SHIIP) a division of NC Department of Insurance offers free individual counseling in selecting the best Medicare options for Seniors currently receiving benefits and new enrollees. SHIIP provides trained, unbiased, enrollment counselors to assist seniors who have Medicare with plan comparison for both health coverage and Medicare Part D prescription drugs, Medicare supplements, Medicare Advantage plans, and Long-term care insurance. Beneficiaries who qualify for Extra Help will receive assistance with online applications for their Medicare prescription drug savings. SHIIP assistance can also prevent billing errors, fraud or abuse against seniors. During open enrollment Seniors are encouraged to contact their local SHIIP location to schedule an appointment in their community or by contacting NC SHIIP directly @ 855-408-1212 or www.ncshiip.com to ensure their Medicare plan will begin without interruption on Jan. 1, 2024. HCCOG AAA staff provide support to our local SHIIP sites by participating in community health fairs and events to promote the NC SHIIP program. Alleghany County 336-372-4640 Ashe County 336-246-4347 Avery County 828-737-0221 Mitchell County 828-688-4811 Watauga County 828-265-8090 Wilkes County 336-667-5281 Yancey County 828-682-6186

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NC Senior Tar Heel Legislature The North Carolina Senior Tar Heel Legislature (NCSTHL) was created as a nonpartisan, unicameral body by the North Carolina General Assembly (NCGA) with the passage of Senate Bill 479 in July of 1993. The chief sponsor of the bill was thenSenator Beverly Perdue. The first meeting of the Senior Tar Heel Legislature was held on October 26, 1993. The statute describes the goals of the NCSTHL: • To assess the legislative needs of older citizens by convening a forum modeled after the NCGA. • To promote citizen involvement and advocacy concerning aging issues before the NCGA. • To develop a nonpartisan forum for older North Carolinians to discuss senior citizens’ issues. • To provide information and education to senior citizens on the legislative process and matters being considered by the NCGA. • To provide older North Carolinians an opportunity to become more knowledgeable about the legislative process. In the High Country, we are proud to support an engaged and dynamic group of STHL members from each of our seven counties who passionately advocate for the needs of older adults in their home communities and statewide. With enthusiasm, we specifically want to honor two of our members who have enormous impacts on the lives of others. We would like to honor Norma Duncan, our STHL delegate from Mitchell County. Norma recently completed her second four-year term as the statewide Speaker of the NC Senior Tar Heel Legislature from 2019-2023. Norma’s leadership was crucial in carrying the STHL through the challenging COVID period and the enthusiastic re-invigoration of advocacy efforts in the last 2 years. Thank you, Speaker Duncan, for your leadership in the past four years. We would also like to highlight Kenneth Foster, our delegate from Wilkes County. Kenneth was recently granted the Order of the Long Leaf Pine Award. Since 1963, North Carolina governors have reserved their highest honor for persons who have made significant contributions to the state and their communities through exemplary service and exceptional accomplishments.

Kenneth Foster, Wilkes County STHL Delegate. Photo courtesy, Wilkes Journal Patriot.

Norma Duncan, Mitchell County STHL Delegate. Photo courtesy, Natural Craft Photography.

In addition to serving on the STHL, Kenneth served on the Governor’s Advisory Council on Aging, a 33-member body appointed by the governor and Senate and House leaders that makes recommendations to the governor and the N.C. Secretary of Health and Human Services on human services for the elderly. Kenneth also volunteers multiple days per week locally at Wilkes Senior Resources, where he teaches Tai Chi for Arthritis and Falls Prevention. Foster receives Order of Long Leaf Pine award.

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Fall Prevention in The High Country The High Country Area Agency on Aging (HCAAA) has partnered with Appalachian State University (ASU) to offer fun, engaging, and effective fall prevention movement classes in the High Country community. The expansion of these classes stems from HCAAA and ASU receiving a federal grant from Administration for Community Living. A major goal of the grant funding is to bring Tai Chi for Arthritis and Fall Prevention (TCAFP) and A Matter of Balance to all seven counties served by the HCAAA. TCAFP classes follow a 16-week curriculum developed by Dr. Paul Lam, the founder of the Tai Chi for Health Institute. Though Tai Chi is a martial art, these movements have been adapted to Sia Beasley with one of her Fall Prevention classes. be friendly for any age group and skill-level. Tai Chi classes are beneficial for balance, fun, and are a great way to engage with a community. TCAFP classes have a strong following in the region. Many classes and host organizations have continued to offer weekly practice sessions after a class completes, as participants are passionate about continuing their Tai Chi practice. This past summer, a group of over 20 Tai Chi students competed in the Silver Arts Championship at the High Country Senior Games and took home a gold medal in their category. Participants can take the class more than once, and some host sites offer a part two class for continuing the Tai Chi practice. TCAFP can also be modified to accommodate interested participants who need to remain seated. Local data collected from TCAFP class participants proves the effectiveness of the program. 71% of participants improved on a chair sit/stand functional fitness test upon the completion of the workshop. 89% reported that their health was maintained or improved after the workshop, and 85% reported that they felt more satisfied with life. 100% of Tai Chi students said they would recommend the program to family or friends. A Matter of Balance (AMOB) is another fall prevention program designed for individuals who have a strong fear of falling or have experienced a fall. This evidence-based curriculum involves group discussion and brainstorming to help “re-train” your brain to have less fear of falling to have reduced limitations on mobility and life choices. AMOB also involves a series of gentle, functional exercises to improve balance, strength, flexibility, and mobility. This program was developed by Maine Health and is a National Council on Aging (NCOA) highest tier program for fall prevention. Local data collected from AMOB class completers also shows remarkable results. Those who completed the class had substantial improvements in grip strength and stride. 88% of class participants reported that their health was improved or maintained after the workshop and 84% said they felt more satisfied with life. 98% of those who took the workshop would recommend it to a friend or family member. The Administration for Community Living Grant that supports this work continues into 2025. The fall prevention team at the High Country Area Agency on Aging and Appalachian State University have plans to continuing training class leaders and implementing more fall prevention classes.

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Long-Term Care Residents Honored During Residents’ Rights Month, October 2023 October is National Long-Term Care Residents’ Rights Month, a time to acknowledge the contributions and sacrifices many long-term care (LTC) residents have made to better our community and to call attention to the rights of residents in long-term care facilities. This year’s Residents’ Rights Month theme - Amplify Our Voices - emphasizes a community of long-term care residents coming together to make their voices heard. Amplifying your voice means being outspoken about your preferences and choices, as well as sharing who you are and your experiences. Residents’ voices are the most important at the decision-making table - your story deserves to be told! Residents’ Rights Month is an opportunity to focus on and raise awareness of dignity, respect and the rights of each resident. The federal Nursing Home Reform Law guarantees residents’ rights and places a strong emphasis on individual dignity, choice, and self-determination. The law also requires nursing homes to “promote and protect the rights of each resident”. Residents’ Rights Month is a time to raise awareness of these rights and celebrate residents. Celebrate and acknowledge these rights by participating in Residents’ Rights Month events and calling on your elected officials, community members and local facilities to show their support by attending or organizing activities. North Carolina Governor Roy Cooper declared October as Long-Term Care Residents’ Rights Month via proclamation for all long term care residents in the state. Locally, resident and family councils are celebrating resident rights month in partnership with trainings provided by the regional ombudsman. During Residents’ Rights Month, we recognize our local long-term care Ombudsman program staff and volunteers, who work daily to promote residents’ rights, assist residents with complaints and provide information to those who need to find a long-term care facility. In this area, the ombudsman program serves a seven-county region comprised of 26 long term care homes. Our community is also served by a citizen advocacy group, the Community Advisory Committee for Long Term Care, that advocates for improved quality of care and quality of life for those who live in long-term care facilities. As the High Country celebrates Residents’ Rights Month, I encourage community members to connect with those they know who live in long-term care facilities, participate in Residents’ Rights Month events, or inquire about becoming a volunteer long-term care ombudsman. Your assistance and attention help to ensure that the voices of long-term care residents do not go unheard and demonstrates to residents that they have not been forgotten. Please contact Stevie Welborn, Long Term Care Ombudsman at swelborn@hccog.org or 828-265-5434 ext. 126 for additional information or to become involved.

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Dementia Caregivers and Friends Workshop: A Day of Learning and Community Engagement The Family Caregiver Support Program at the High Country Area Agency on Aging proudly collaborated with Yancey County advocate and organizer, April Henkel, to host the second annual workshop for dementia caregivers in Burnsville on November 1, 2023. More than 75 community members attended the day-long workshop, which featured a keynote presentation by renowned national dementia consultant, Mary Donnelly. Donnelly shared invaluable insights on brain change, effective communication strategies, and addressed the top ten caregiving challenges. In addition to Donnelly’s robust presentation, several other community professionals shared information about resources and topics relevant to caregivers of individuals living with dementia. These speakers included Karen Phoenix of Project C.A.R.E, Lola Benfield and Myles Stacey with the High Country AAA Family Caregiver Support Program, April Henkel of Dementia Caregivers and Friends, Attorney Joe Mouer of Pisgah Legal Services, and Major Ryan Higgins of Yancey County Sherrif’s Office. The workshop included a “Resource Room” where several agencies, including AARP and Compassionate Care WNC, offered personalized information to attendees. The workshop was an overwhelming success, as evidenced by the feedback received. Among the 42 evaluations collected after the event, an astounding 100% of respondents rated the workshop as “Excellent,” with many expressing their gratitude for the wealth of helpful information they gained. This event was made possible by a generous grant from the Yancey Fund with contributions and support from the High Country Area Agency on Aging and Higgin’s Methodist Church. The Family Caregiver Support Program of the High Country Area Agency on Aging offers information, referrals, and services for caregivers. Our goal is to provide caregivers with education and support to reduce caregiver stress and burden, thereby delaying the need for costly institutional care. To learn more about the program, please visit https://www.highcountryaging.org/services/family-caregiversupport-program.

Zack Green, Lola Benfield, Myles Stacey, Sia Beasley, Tammy Nelson, and April Henkel.

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Economic Recovery and Resilience Staff Cory Osborne

Director cosborne@hccog.org ext.142

Sarah Price

Resiliency Planner sprice@hccog.org ext.141

Department Highlights | hccog.org/department-of-economic-recovery-and-resilience High Country COG Carries Out Disaster Recovery & Resiliency Projects in the Region High Country COG is using funding from the North Carolina General Assembly to carry out several projects focused on building disaster recovery capacity and resiliency throughout the region. Completed and ongoing projects include:

• Assisting communities with administration and

reporting for projects receiving FEMA disaster recovery funding. • Developing county-level emergency planning documents. Work includes updating Emergency Operations Plans in all seven High Country counties, updating THIRAs in four counties, and developing a new Continuity of Operations Plan for one county. • Assisting communities with identifying, preparing, and submitting grant applications to FEMA and other funding sources for projects designed to improve hazard mitigation. • Developing the High Country Regional Resilience & Disaster Recovery Web Application – an interactive online map application that allows users to explore data layers showing critical facilities, transportation infrastructure, hazards, and measures of vulnerability and resiliency across the region. This tool has been used during work on the county-level emergency planning documents mentioned above. A link to the map can be found on the Department of Economic Recovery & Resilience page of the COG’s website (www. hccog.org). • Organizing a training on the role of development regulations in hazard mitigation and reviewing local government development regulations to identify areas where changes could improve mitigation and increase resiliency. • Stormwater mapping. The COG is carrying out these projects at no cost to local governments. Beginning in early 2024, COG staff will provide training on financial management of federal disaster recovery funds to local government staff in the region. 25


Supporting High Country Communities with American Rescue Plan Act Fund Administration In April 2022, High Country COG began assisting local governments with developing a spending plan and maintaining compliance for their American Rescue Plan Act (ARPA) State & Local Fiscal Recovery Fund allocation. Assistance to communities ranged from guidance and advice to full compliance and reporting support. Some examples of assistance provided through 2022 and 2023 include:

• Developing ordinances and policies necessary to comply with ARPA and Uniform Guidance requirements

• Providing guidance on eligible uses of funding • Developing Grant Project Ordinances for local governments • Assisting with preparation and submission of required reports In early 2023, High Country COG recognized the need for communities to have a single location to keep documentation related to their ARPA projects for the purpose of records retention, grant monitoring, and audit review. COG staff developed a checklist of items to include in an ARPA “close-out” binder, and tailored the list to each local government based on how they chose to use their ARPA funding. Staff then worked with each community that had requested ARPA assistance to compile their individual binder and review their documentation to ensure compliance. Each binder contains items such as records for initial payments received, spending authorizations, Uniform Guidance policies, and documentation for how funds were ultimately spent. The compilation process offered an opportunity to catch any issues with a local government’s paperwork or process and correct them. These binders will remain on file at each local government’s office for the duration of the record retention period. If your local government would like any assistance with ARPA and State and Local Fiscal Recovery Fund funding, or if you have any questions, reach out to Cory Osborne at cosborne@hccorg.org or (828) 265-5434 x142. These services are provided free of charge to local governments in the High Country region.

Boone & Spruce Pine Receive Stormwater Planning Grants The Towns of Boone and Spruce Pine received grants earlier this year from the North Carolina Department of Environmental Quality’s Local Assistance for Stormwater Infrastructure Investments Program (LASII). Boone received a $400,000 grant to complete a comprehensive inventory and conditions assessment of stormwater infrastructure throughout the town limits. The project will build a geodatabase of infrastructure that will be used to inform funding decisions during the Town’s capital planning process and serve as the foundation for future stormwater planning. Spruce Pine received a $300,000 grant to complete an inventory and conditions assessment of stormwater infrastructure throughout town limits, which will be used to develop a full stormwater plan for the town. High Country COG assisted with preparing both applications. If your jurisdiction would like assistance with seeking funding for stormwater-related issues, please contact Cory Osborne at cosborne@hccorg.org or (828) 265-5434 x142. These services are provided free of charge to local governments in the High Country region.

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Avery County Addresses Substance Use Disorder with Support from High Country COG High Country COG is working closely with Avery County, NC on the planning and administration of the funds they received as part of the national opioid settlements. In January 2023, High Country COG staff gave an informational presentation to County staff, County Commissioners, members of the Drug Crisis Roundtable and members of the public about eligible uses of the funds, reporting requirements, and the expected payout schedule. On April 23, 2023, Avery County held its first public input meeting to solicit feedback and ideas on substance use disorder (SUD) and rehabilitation and prevention strategies for the County. In total, more than 30 people attended the meeting to show their support for the County’s efforts and to express their thoughts on addressing the drug crisis in Avery County. Throughout Spring 2023, High Country COG staff worked with Avery County staff to develop a competitive grant process for FY2023 - 2024 to provide one-year grants to non-profit organizations who want to expand or create services and programming for individuals with SUD in Avery County. This included developing a Request for Proposals (RFP), evaluation process, and coordination of the Avery County Opioid Settlement Fund Advisory Committee. The Advisory Committee consists of an intentionally diverse group of seven subject matter experts in community health, substance use disorder, criminal justice, education, and rehabilitation. In addition to supporting the development of the County’s competitive grant process, COG staff also helped with submission of the County’s annual Financial Report and annual Impact Report as required by NC Department of Justice. Avery County released their RFP in July 2023 and began to solicit applications from non-profit organizations to address both prevention and rehabilitation throughout the County for those experiencing SUD. In August 2023, the Avery County Opioid Settlement Fund Advisory Committee met to review all the applications received as part of the FY2023 – 2024 application cycle. Following a careful review of all applications, the Advisory Committee presented their recommendations to the Avery County Commissioners, who make final decisions on the spending of these funds. Commissioners anticipate approving the first grants for FY20232024 at their November 2023 meeting. If your local government would like assistance understanding the National Opioid Settlements, support in hosting the required annual community meeting, or assistance with submitting the annual Financial and Impact Reports, reach out to Sarah Price at sprice@hccog.org or (828) 265-5434 x141.

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High Country Region Set to Receive Funding from National Opioid Settlements

In July 2021, a national opioid litigation committee agreed on terms for a nationwide $26 billion settlement to resolve litigation brought against three of the largest opioid drug distributors – McKesson, Cardinal Health, and AmerisourceBergen, and one opioid manufacturer – Janssen Pharmaceuticals, Inc., and its parent company Johnson & Johnson (J&J). This initial settlement is now commonly being referred to as “Wave One Settlements”. North Carolina is set to receive $750 million over the next 18 years. In December 2022, another national $21 billion settlement was released with CVS, Walgreens, Walmart, Allergan, and Teva. These “Wave Two Settlements” will bring $600 million to North Carolina over the next 15 years. Funding can be used to support treatment options, recovery solutions, harm reduction practices, and other strategies to address the impacts of the opioid epidemic and prevent future damages. In addition to the large Wave One and Wave Two Settlements, there have also been several other settlements and bankruptcies that will bring funding to North Carolina through the state budget and via local government settlement payments. In October 2020, Mallinckrodt filed for bankruptcy and agreed to pay $1.725 billion over eight years to settle nearly 3,000 lawsuits against the company. In October 2023 a U.S. Bankruptcy Judge approved a restructuring plan of Mallinckrodt, which will cut what the company must pay down to $700 million, all of which has already been paid to a settlement trust. In February 2021, Attorney General Josh Stein signed onto a $573 million multi-state settlement with McKinsey & Company, of which nearly $19 million will come to North Carolina. Another settlement in July 2021 with Purdue Pharma was announced that will bring more than $100 million to North Carolina communities. In August 2022, another $450 million settlement with Endo International plc was also announced. See the table below for payments that High Country counties will receive as part of each of these settlements.

Local governments receiving opioid settlement funds were required to sign onto the Memorandum of Agreement (MOA) between the State and local governments. This MOA details the following requirements that local governments receiving these funds must adhere to: establish a special revenue fund for the funds, hold an annual community meeting that is open to the public and invites all municipalities in the county, authorize the expenditure of the funds through a formal budget resolution and authorizing resolution followed by a local spending authorization report within 90 days, plus annual financial and impact reports.

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High Country Region Set to Receive Funding from National Opioid Settlements (cont.)

The funds received as part of these settlements can be used towards programs and services for persons with Opioid Use Disorder (OUD) OR any co-occurring Substance Use Disorder (SUD) or mental health condition. The MOA details two categories of opioid remediation activities. The first category of strategy options, known as Option A, can be undertaken without any additional strategic planning beyond the annual meeting and reporting requirements described above. Strategies eligible under Option A include:

• Collaborative strategic planning • Evidence-based addiction treatment • Recovery support services • Recovery housing support • Employment-related services • Early intervention • Naloxone distribution • Post-overdose response team • Syringe service program • Criminal justice diversion programs • Addiction treatment for incarcerated persons • Reentry programs Counties who undertake additional voluntary strategic planning may spend opioid settlement funds on a second category of strategy options, known as Option B. Prior to spending any funds under Option B, counties will need to engage in a collaborative strategic planning process, the steps of which are detailed in the MOA. If a local government continues with a single Option B strategy, the collaborative strategic planning process should be repeated a minimum of every four years, and more often if they choose a new strategy. For more information or to read further about the National Opioid Settlements and bankruptcies, visit More Powerful NC at morepowerfulnc.org. For more information on the payout schedules for these settlements, review resources on approved strategy-specific solutions, or to look at some of the Local Spending Plans, visit the Community Opioid Resources Engine for North Carolina, or CORE-NC at ncopioidsettlement.org.

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Planning and Development Staff Phil Trew

Kelly Coffey

Director ptrew@hccog.org ext.121

Senior Planner kcoffey@hccog.org ext.114

Michelle Ball

Transportation Planner dgraham@hccog.org ext.135

Drew Plettner

Regional Planner dplettner@hccog.org ext.118

David Graham

Regional Planner mball@hccog.org ext.115

Tatiana Magee

Jessica Welborn

GIS Planner jwelborn@hccog.org ext.134

GIS Tech & Planner tmagee@hccog.org ext.138

Department Highlights | hccog.org/planning Watauga Recreation Plan Completed Watauga County Parks & Recreation Department, with the assistance of High Country Council of Governments, recently completed a 10-year comprehensive systemwide plan. The growth in the number and variety of County-owned facilities since the last plan is remarkable. These new facilities consist of river access points, completed sections of the Middle Fork Greenway, Rocky Knob Mountain Bike Park, and the indoor recreation center. The plan includes an analysis of County recreation programs and other relevant plans in the county. The plan culminates in a set of 17 recommendations based on a citizen’s survey, community meetings, staff observations, recreation commission comments, existing facilities inventory, demographic trends, stakeholder comments, the plans of other recreation providers, and participation and interest in existing programming. Recommendations include construction of an indoor turf field for a variety of sports, additional staff, and establishment of a disc golf course. 30


Ashe County Business Park - Golden LEAF Grant Award Ashe County received an award from the Golden LEAF Foundation in the amount of $920,034.50 for grading work at its new industrial park site in West Jefferson. The award was received in June of 2023 and was funded through Golden LEAF’s SITE program, which provides support to communities to identify and complete pre-development activities at potential sites for economic development. Ashe County’s award will be used for additional grading work at the new industrial park, specifically for one of the pre-identified lots within the park that are expected to house industrial buildings of various sizes in the coming years. This project is a continuation of a larger effort by the County to identify and prepare a new site for industrial development; a process that began in 2019. After an exhaustive search, a 41.8acre tract in West Jefferson was purchased by the County in 2020 in order to develop an industrial park. Since being purchased, the site has received funding from four state and federal agencies, including the Appalachian Regional Commission, the USDA REDLG program, the North Carolina Department of Commerce’s Industrial Development Fund, and Golden LEAF twice through two different programs (CBGI and SITE). Funding to this point has been used for activities to make the site development ready and attractive for prospective businesses. Recruitment of prospective businesses has already begun, and interest in the park has continually increased since the beginning of 2023. Once all necessary grading work is completed, the County will begin to formally solicit and seek agreements with prospective businesses to move into the park.

Lead Service Line Inventory Requirements and Funding Options As part of the Lead and Copper Rule Revisions (LCRR) published December 16, 2021, the Environmental Protection Agency (EPA) requires that all community water systems (CWS) and nontransient non-community (NTNC) water systems develop an inventory of all service line connections, both system-owned and customer-owned. The inventory must identify the potential presence of lead within each service line connection. The initial inventory must be completed and submitted to the North Carolina Public Water Supply Section by October 16, 2024. To help communities achieve this requirement, the Bipartisan Infrastructure Law is investing $15 billion nationwide towards Lead Service Line Replacement. With this investment, 49% of funds will be provided nationwide to communities as principal forgiveness loans (like grants) to disadvantaged communities and disadvantaged areas, and 51% of funds will be available as low-interest loans. Funding is available for local governments, non-profit water companies, and investor-owned water utilities. The North Carolina Department of Environmental Quality is administering this money for the State of North Carolina, and is currently accepting applications for the Lead Service Line Replacement program. 31


Lead Service Line Inventory Requirements and Funding Options (cont.) Applications for these funds are open year-round and will be awarded in four State Water Infrastructure Authority meetings (September 2023, December 2023, February 2024, and April 2024. Application for LSLR projects may be submitted at any time. Eligible projects include removal of known lead service lines and lead connectors, projects to find and replace lead service lines and lead connectors, and projects to inventory lead service lines. A “lead service line” is defined as follows: A water service line made of lead, which connects the water main to the building inlet. A lead service line may be owned by the water system, owned by the property owner, or both. A galvanized service line is considered a lead service line if it ever was or currently is downstream of any lead service line or service line of unknown material. USEPA has expanded the eligible uses beyond the definition above to also include the replacement of lead goosenecks, pigtails, and connectors as eligible expenses, whether stand-alone or connected to a lead service line. The Town of West Jefferson applied for and has received funding through this program. All local governments in the High Country region are encouraged to contact the High Country Council of Governments for assistance, or with any questions regarding lead service line inventory and funding.

High Country Digital Inclusion

HCCOG was contracted by NC State’s Institute of Emerging Issues (IEI) to undertake and complete the Digital Inclusion planning process for the entire High Country region. Two kick-off meetings were held with every Town and County elected official, Town Manager, County Manager, HCCOG Executive Board Member, School Principal, School Superintendent, and key community organization having been invited. These kick-off meetings were held with the goal of creating a foundation for collaboration with and between stakeholders to better understand the state of high speed internet. These kick off meetings were also, for many, an introduction to digital inclusion, its fundamentals, and examples of past projects funded by BAND-NC (a program through the Institute of Emerging Issues). In addition to the vision, mission, and goals outlined above, this Plan is intended to serve as a resource in and of itself for Town and County staff and officials, stakeholders, and beyond within the High Country region. To understand the current state of digital inclusion and the digital divide one must understand what these, and other, terms mean.

Cover of the plan.

Digital Inclusion: The pursuit to ensure that all persons and communities regardless of their socioeconomic status, demographic, or geographic area have unrestricted access to affordable highspeed internet, an adequate and unrestricted device to use it, and the appropriate and applicable technological support to troubleshoot and learn. This pursuit is grounded in the belief that highspeed broadband is essential for all, just as other utilities, to be fully active and more self-sufficient participants in society and the workforce. Digital inclusion rests on five major principals within this Plan: Access: the ability for individuals and organizations to connect to the internet using compatible devices and the presence of at least one internet provider at an address.

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Adoption: individuals who are actively subscribed to an internet service.


High Country Digital Inclusion (cont.) Affordability: the cost and viability for individuals with any income to subscribe to an internet service provider (ISP) in addition to the cost and viability for individuals to purchase or receive an adequate device that can connect to the internet. Digital Literacy: the necessary skills and appropriate technical support to properly navigate the digital ecosystem (devices, webpages, applications, etc.) in addition to more particular aspects when concerning education, medical care, virtual meetings, governmental assistance programs, personal endeavors, and beyond.

Mind mapping activity at the HCCOG Kick-Off Meeting.

Device Access: the availability of an unrestricted and internet-enabled device; this does not include restricted homework devices. These principles are not independent from each other; they are interconnected and the presence or absence of one impacts the overall state of digital inclusion. The fulfillment of one of these fundamentals does not solve the issue of digital inclusion. For example, an unrestricted and internet-enabled device available to each person does not result in digital inclusion, because it does not consider a person’s skills in how to navigate that device and the internet. It does not consider if they are able to afford an internet subscription nor if they can subscribe to an internet subscription at their home or work. The final Plan features a regional perspective when discussing Digital Inclusion but features seven county profiles when discussing assets and needs. These county profile section will better situate Towns, Counties, community organizations, senior centers, extension offices, and more when applying future grant funding

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2023 Ashe County Comprehensive Transportation Update In March of 2022 a local Steering Committee in collaboration with Ashe County was formed to assist the North Carolina Department of Transportation (NCDOT) and High Country Rural Planning Organization (RPO) staff with updating the 2010 Ashe County Comprehensive Transportation Plan (CTP). The Steering Committee included representatives from Jefferson, West Jefferson, and Lansing municipal governments, Ashe County government, Chamber of Commerce, the school system, emergency management, bicycle and pedestrian advocates, and other key stakeholders. The Ashe CTP Update was developed to ensure that the transportation system will meet the needs of Ashe County through 2050. Modes of transportation evaluated as part of the plan include highway, bicycle, pedestrian, and public transportation. The Steering Committee along with public input guided the planning process. 2023 Ashe CTP Update Vision “Develop and maintain a comprehensive transportation plan that promotes and preserves the quality of life, natural resources, and economic vitality including tourism and agriculture of Ashe County and all its municipalities. This will be accomplished through a safe, environmentally responsible, accessible, and efficient multi-modal transportation system.” Existing and anticipated deficiencies of the transportation network were determined through an in-depth analysis of both current and future travel patterns. In addition, the Steering Committee worked to evaluate population, employment, and housing growth. The 2022 Ashe County Comprehensive Plan and other locally adopted plans were also used to inform future growth expected to impact the future transportation system by 2050. Impacts to the natural and human environment were also evaluated. As a result of Steering Committee and public input throughout the planning process, recommendations for the Ashe CTP Update were developed and include 27 highway, 54 bicycle/pedestrian, and 2 public transportation recommendations. Once all the recommendations were finalized, High Country RPO and NCDOT staff requested local adoptions and endorsement of the Ashe County CTP Update in Spring of 2023. Ashe County adopted on May 15. The High Country RPO endorsed on May 17. The Town of Jefferson adopted on May 22 and the towns of West Jefferson and Lansing adopted on June 5 and June 13 respectively. The NCDOT Board of Transportation will act on approval of the Ashe CTP Update at a future meeting. 34

For more information on the Ashe County CTP Update please go to the following link. 2023 Ashe CTP Update


Town of Burnsville Water Mapping The HCCOG has been contracted by the Town of Burnsville to create comprehensive mapping products for its stormwater, sewer, and water systems. Burnsville’s stormwater system mapping and deliverables were completed in 2021, with its sewer system mapping and deliverables being completed in 2022. The purpose of this mapping project is to provide an ArcGIS Web App containing centimeter level accuracy of water networks structures. This Web App will be accessible to all Public Works staff to not only provide location and attribute data of the water system, but to allow them to make note of any changes or new findings to continually provide up-to-date data. Structures found in the Web App include water meters, hydrants, valves, taps, water treatment plans, and clear wells as well as water mains, service lines, fire lines, and hydrant lines. Attributes of these structures include pipe material, pipe diameter, address for each meter, hydrant year, and more. The location and attributes of these network structures and lines were retrieved through primary data collection in the field alongside staff from Burnsville’s Public Works Department. The primary data collection alongside Public Works provides the staff with the opportunity to check on all parts of the Town’s water system Shane Dale, Public Works Director and repair things as needed (e.g., water leaks, buried meters, etc.). As for Burnsville, NC. more and more meters become radio reads, which allows Public Works staff to drive-by in a vehicle as opposed to manually finding, opening, and reading each meter, it becomes easier for meters to become buried in gras, leaves, etc. The deliverables of the project will ensure that even if a meter is buried or covered, the Public Works staff will have the tools to find it quickly and easily. Burnsville’s water system serves all residents and businesses within Town limits as well as certain areas outside its extent towards Micaville to the East, Altec to the West, and Black Mountain Crest Trail to the South. Burnsville’s water system consists of approximately 1,930 meters, 181 hydrants, and 492 gate valves. This does not include all the features that are collected and shown in the deliverables. The value from this project not only comes from the deliverables that are created, but from the field work and the future value to new hires. As the Town’s Public Works Staff phase into retirement, this project ensures that Town knowledge is not lost with them and allows new hires to have a detailed understanding of the systems that they maintain. The completion of the Water System project concludes the comprehensive mapping of all the Town’s public utilities (stormwater, sewer, and water) by the HCCOG.

A small section of the water map in Burnsville, NC. 35


Workforce Development Staff Misty Bishop-Price

Director misty.bishopprice@highcountrywdb.com ext.119

Rebecca Bloomquist

Debra Foxx

Communications and Finance and Compliance Business Services Coordinator Specialist rebecca.bloomquist@highcountry- debra.foxx@highcountrywdb.com wdb.com ext.120 ext.136

Department Highlights | highcountrywdb.com | Workforce Presentation to Business Industry Education Forum High Country WDB Director, Misty BishopPrice, along with staff from the NCWorks Career Center of Wilkes presented to the Wilkes County Schools CTE Business Industry Education Forum (BIEF) on October 3rd. The presentation included information on services available to job seekers and employers through the NCWorks Career Center. During the session, special emphasis was placed on services to businesses such as access to specialized services and funds dedicated to workbased learning activities to include Picture (left to right): incumbent worker grants, work Dr. Joe Bullis, CTE Director; Misty Bishop-Price, WDB Director; Kim Anderson, NCWorks Assistant Manager; Veatrice Johsnon, NCWorks experience, and on-the-job training.

Career Advisor; Thomas Barnette, NCWorks Business Services Consultant; Toni Deal, NCWorks Program Director; Brian Lane, NCWorks Manager

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Staff Happenings and Milestones! Welcome New NCWorks Staff! Thomas Barnette, Business Services Consultant (Alleghany, Ashe, Watauga, and Wilkes counties) Christy Harrell, Career Advisor (Avery, Mitchell, and Yancey counties) Kelly Moyer, Career Advisor (Watauga County)

Thomas Barnette, Business Services Consultant.

Christy Harrell, Career Advisory.

Kelly Moyer, Career Advisor.

Staff Achievements HCWDB staff member Debra Foxx graduated from Appalachian State University with a BS in Career & Technical Education with a concentration in Workforce Leadership & Development NCWorks staff member Kim Anderson is currently participating in the Wilkes Chamber Leadership program. NCWorks staff member Toni Deal obtained her Facilitating Career Development (FCD) Instructor certification. NCWorks staff member Buddy Flay earned his Facilitating Career Development (FCD) certification. NCWorks staff member Cindy Holloman completed Working Smart Train-the-Trainer instruction allowing her to teach the Working Smart curriculum. NCWorks staff member Brian Lane is currently participating in Successful Teams Achieve Results (STAR) leadership development training.

Debra Foxx, Finance and Compliance Specialist.

Kim Anderson, NCWorks Staff.

Toni Deal, NCWorks Staff.

Buddy Flay, NCWorks Staff.

Cindy Holloman, NCWorks Staff.

Brian Lane, NCWorks Staff.

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ReEntry Initiatives in the High Country ReEntry initiatives continue to be a major aspect of NCWorks services to the local community within the region. Staff continued to provide additional services to customers struggling with addiction and/or criminal offense-related issues:

• Step Ahead/Mock Interviews – The Step Ahead program of St. Paul’s

Episcopal Church in Wilkes County provides direct financial assistance to individuals for their search for employment. The program requires participants to complete several job seeking tasks including creating a resume, registration with NCWorks, and completion of mock and real interviews. Throughout 2023, NCWorks provided assistance to numerous participants in completing these tasks, including conducting mock interviews and connecting individuals to employers. • On September 14th, all Wilkes NCWorks Career Center staff were trained in the use of Narcan to assist individuals in the event of an opiate overdose. Wilkes Recovery Revolution also provided Narcan to each staff member attending training should it be needed. • Wilkes NCWorks Career Center staff assisted in the presentation of graduation certificates for inmates completing Working Smart at the Wilkes Correctional Center. Staff also had the opportunity to offer NCWorks assistance to individuals upon their release. • The Wilkes NCWorks ReEntry Specialist continues to attend child support court each session and accept referrals from the court. Those who are referred receive assistance with NCWorks registration, creating a resume, job search assistance, and other specialized resources to help them in complying with mandated job search and employment requirements. • NCWorks staff currently serve in leadership roles related to efforts with Freedom Life in Avery and Yancey counties. HCWDB Member John Anglin serves as the Chairman of Freedom Life Yancey.

Serving Small Businesses with Work Based Learning Grant Small businesses in the High Country have been on the receiving end of some unique staffing assistance. The High Country WDB has received special funding to assist businesses with fewer than 25 employees with on-the-job training for new employees and paid internships for individuals who need to obtain some work experience. Aldridge Eye Institute in Burnsville (Yancey County) was looking to train a new optometric technician. Through the Small Business Work Based Learning Grant, Chesney G-OJT at Aldridge NCWorks staff were able connect them to 19-year-old Chesney Grindstaff who had Eye Institute. been working at a local coffee shop for the past three years. She had an impeccable work ethic and really loved her job but was struggling to support herself. Chesney’s career advisor learned she had an interest in the healthcare field and was a perfect match for Aldridge Eye Institute. Chesney began her new career on August 2nd and has become part of the family at the optometrist office. She’s a quick learner and has been building her customer service skills and gaining confidence with patients and procedures. NCWorks will continue to advise Chesney over the next few months as she learns her new job and employer. Macey Maynor had dropped out of high school during the 10th grade and needed to complete her Adult High School Equivalency Diploma, which she did in just two months. Macey had no work experience but was very interested in herbal medicine. Macey’s career advisor spoke with Poppy’s Wildcraft in Spruce Pine about hosting an intern and in early February she started her NCWorks-paid internship. Poppy’s Wildcraft fell in love with Macey and the passion she had to learn. She was able to not only learn about owning a retail store but was able to help with making essential oils, growing the herbs, and understanding more about them. In late July, Macey Macey Maynor internship finished her internship, was hired part-time afterward, and is still working at the Poppy’s Wildcraft. store. This fall she enrolled at Mayland Community College to pursue her associate in art degree, so she can then transfer to a four-year college to obtain her bachelor’s degree. NCWorks will continue to assist Macey with training until she completes her degree and enters full time employment. 38

If you or someone you know may be interested in participating in the work-based learning grant, either as a business or as a participant, please contact your local NCWorks Career Center.


NCWorks Assisting Layoff Affected Workers NCWorks has provided support this year in multiple layoff events assisting with job search resources and assisting with access to the unemployment insurance system. In addition, NCWorks also promoted re-employment events to assist workers in finding new positions with other employers. For several weeks, NCWorks staff provided additional hours of operation in Alleghany County to assist Parkdale Mills employees in navigating a temporary layoff. Once Parkdale shared that some employees had been permanently separated, NCWorks organized an employment and resource fair to assist those impacted. Tyson announced two layoffs at its Wilkes County location in 2023. NCWorks staff from Watauga and Wilkes responded on-site on April 20 to present information to help workers access unemployment insurance benefits and job search resources. NCWorks also outreached in September to Tyson employees affected by another layoff to ensure these workers were directed to the Center for assistance. Although many workers were offered alternative positions with Tyson, NCWorks connected potential new employers and permanently separated employees through multiple hiring events in October. In August, Mitchell Gold + Bob Williams announced a business closure in neighboring Alexander County affecting more than 600 workers. The NCWorks centers in Watauga and Wilkes counties provided staff to assist Western Piedmont Workforce Development Board in responding to the layoff. The staff from Watauga and Wilkes counties presented three Rapid Response sessions over three days, helped to staff a temporary job search center in Alexander County for two weeks in early September, and assisted with a job fair on September 12th attended by nearly 200 job seekers. Since July, Buck Stove in Mitchell County has laid off 27 employees with another layoff expected. NCWorks has been assisting the affected workers as well as the employer. From Layoff to Business Ownership James Trivette was employed for 10 years as a Candy Maker until he was laid off in May of 2021. James first visited NCWorks in September of 2021, and after extensive career exploration with his career advisors he chose to pursue Business Administration degree at Caldwell Community College and Technical Institute with a concentration in Landscaping and Yard Maintenance beginning classes in January 2022.

James Trivette.

Despite obstacles including family illness and transportation issues, he maintained a 3.6+ GPA throughout his training. James successfully completed his Certificate in Business Administration June 08, 2023 with the goal of opening his own landscaping business.

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It’s Harvest Time for Local Tree Farms

Members representing workforce development toured the familyowned Bottomley Farms and Wishon Evergreens in Sparta on November 1. The tours included an overview of their facilities and operations related to production, employment, and housing as they serve the nation in preparation for the holidays.

Wishon farms reported they have approximately 1.2 million Christmas trees this year while producing about 400 acres of pumpkins. During this busy season they employ over 350 workers with assistance from the H2-A foreign labor programs and contract employees, while also providing housing for 170 employees on site in their newly developed workforce housing units. Johnny Wishon, Owner of Wishon

Evergreens, leads tour of production facility.

Wishon Evergreens. Wreath production at Wishon Evergreens.

Bottomley reported they have approximately 7.2 million Christmas trees this year while producing about 2,400 acres of pumpkins. During the busy season they employ about 1,400 individuals with assistance from H2-A foreign labor programs. Bottomley also harvests 27 types of produce and 10,000 head of cattle annually over the span of 40,000 acres. It was reported that NC ranks number two in the nation for tree production, while Alleghany County leads the nation in wreath production as they are supplied to retail stores and vendors across the country. Members participating in the tour represented the High Country Workforce Development Board, NC Department of Commerce Agriculture and Business Mike Wagoner, Bottomley Services, NCWorks Career Center, NC Growers Association, and Wilkes Projects Manager, displays his Community College. favorite item the Kissing Ball produced in their facility.

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Local Young Adult Wins Workforce Governor’s Award

The High Country WDB was honored to attend the annual NC Workforce Development Governor’s Award Banquet on October 12, 2023, in Greensboro where a local young adult from Wilkes County was recognized as this year’s Outstanding Young Adult participant.

Jeffrey Harris of North Wilkesboro was nominated by the Wilkes NCWorks Career Center NextGen youth services in recognition of his hard work and dedication to meeting his educational and employment goals. Jeffrey received career guidance and counseling with an employment plan, participated in a workbased learning internship with a local employer (Injected Diesel Performance), while also completing his GED and entering full time employment. Our workforce team is so proud of Jeffrey’s hard work and dedication.

Jeffrey Harris.

NCWorks in the Community Alleghany Unity in the Community Event: NCWorks Assistant Manager Kim Anderson participated in Unity in the Community on April 15th for an afternoon of connecting, building relationships, and getting to know [your] neighbors and working together to create a healthy, more compassionate community.

Alleghany Unity in the Community Event.

Allura Tour: In April, High Country WDB and NCWorks staff toured Allura’s facility in Roaring River (Wilkes County) and was able to observe Allura’s siding manufacturing process, learn about its new machinery acquisition, and discuss working conditions and available positions.

Allura Tour. 41


NCWorks in the Community (cont.) Eckerd Connects: NCWorks Assistant Manager Kim Anderson provided two Working Smart classes at Eckerd Connects, a Boys Residential Academy in Boomer (Wilkes County), in May and September. Kim and the graduates celebrated their achievements with meals and tours of NCWorks.

Eckerd Connects.

MCC Spooktacular Event: Mayland Community College hosted the annual “Spooktacular” on the main campus on October 26th. NCWorks staff along with their fellow college employees gave out candy and information to more than 300 children and their families. The event is an opportunity to expose the public at large to educational opportunities, support, programs, and services – not to mention FUN. Pictured NCWorks staff Pam Wilson, April Jones, and Christy Harrell. MCC Spooktacular Event.

Mend the Hills Recovery Rally: On September 9th, NCWorks staff Kim Anderson and Mary Jolly provided materials and information for the 8th Wilkes Recovery Rally which raised funds and awareness of addiction and provided resources to support communities of recovery where individuals can find hope and life free from addiction. Mend the Hills Recovery Rally.

Wilkes Chamber Leadership Visits NCWorks: On September 6th, NCWorks in North Wilkesboro (Wilkes County) welcomed Wilkes Chamber of Commerce’s Leadership Wilkes participants to the center for refreshments, a meet-andgreet with staff, and an overview of NCWorks services and programs.

Wilkes Chamber Leadership Visits NCWorks.

Yancey Community Resource Fair: During August and September, NCWorks staff hosted booths at resource fairs in Mitchell County (September 14th) and Yancey County (August 17th). The fairs were held in coordination with Toe River Project Access, Yancey County Health Department, Tractor Food and Farms, and CareReach to assist in bringing information to people who may traditionally lack access to service. Pictured NCWorks staff Pam Wilson and Christy Harrell. Yancey Community Resource 42 Fair.


Success for NCWorks Customers George Calloway George Calloway was interested in gaining his Commercial Driver’s License (CDL) through a newly established truck driver training class at the Avery Campus of Mayland Community College. George had been out of work for a year and as a married father of three he was interested in becoming a truck driver to support his family. He said that his reading skills were not good, and he had always struggled to find employment. He applied through NCWorks to the WIOA program to enable him to afford the class. His NCWorks career advisor worked with college staff to ensure he would be able to complete the training with his limited reading skills. George was willing to put in the time and hard work required to complete training and obtained his CDL in May. Initially, he had to accept a part time job, but NCWorks contacted him George Calloway. about an employer they were assisting to find full time truck drivers. In August he accepted a job with Ponder Trucking in Spruce Pine NC and is making a good hourly wage and is working overtime as many hours as he wants fulfilling his need and that of a local employer. Shaleigh Autrey Shaleigh Autrey came into the Yancey NCWorks NextGen program needing support and guidance to complete her education. Shaleigh was born with a birth condition that has brought about multiple surgeries since she was a child and is still awaiting major surgery. Her mother passed away from breast cancer when Shaleigh was about to enter middle school and not having her mother at that age was hard, and still is now, when she needs guidance about life. Shaleigh has supported her family and overcome obstacles by managing her condition, assisting her single dad, and supporting her twin sister through pregnancy during high school. The stress has been overwhelming at times, and she struggled through high school feeling overwhelmed due to sickness, but with the encouragement of Shaleigh Autrey. family and friends, she pushed through graduating in May 2023. With support from her NCWorks Career Advisor, her family, and her own hard work, she is now a freshman at Appalachian State University where she obtained a full ride scholarship to pursue her career in Building Design. Mark Trudell Mark Trudell came into the Wilkes NCWorks Center seeking assistance with his resume and job searching. During a challenging time in his life, he was terminated from employment and seeking a new position. He had applied to multiple places but had no success. NCWorks staff worked with him to review and revise his resume and assisted him with an application to Lowes Foods. Mark submitted the application and obtained an interview but was turned down for that position Mark Trudell. and immediately offered another position. Now, he is working five minutes from home, loves what he is doing, has surpassed expectations, and feels things are looking up! Alice Zaharian Alice first came into the Watauga NCWorks office in late Spring 2023 to look for another line of work. She had been doing massage therapy for years, and her hands were unable to continue to do it full-time. Alice didn’t really know what to do next. She was financially struggling, and her confidence was shaken to the point where she didn’t know where to go and what to do. Watauga NCWorks staff had been working with Jennie Harpold of the New Opportunities School for Women at Lees-McRae College and realized that Alice would be an excellent candidate. Goodwill provided a referral for Alice, and her application was created and submitted at the NCWorks center. Alice was accepted and graduated in the June 2023 class. She says that it changed her life, and she is Alice Zaharian. ready to move forward. NCWorks is assisting Alice with drone class training at Mayland Community College to be able to work with real estate companies and industry in the area.

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Administrative Staff and Meeting Schedule

www.hccog.org | (828) 265-5434 Administration Staff Julie Wiggins

Julie Page

Executive Director jwiggins@hccog.org ext.125

Finance Officer jpage@hccog.org ext.109

Caroline Briggs

Victoria Oxentine

Finance Technician cbriggs@hccog.org ext.103

Communications Manager voxentine@hccog.org ext.101

Meeting Schedule High Country Council of Governments

Workforce Development

Executive Board Meeting 7:00pm on the 3rd Monday of the month (except January and September)

Workforce Development Board 2:30pm on the 2nd Thursday in January, March, May, July, September, and November

Area Agency on Aging

Planning & Development

Regional Advisory Council on Aging Meets Quarterly

RPO Rural Transportation Advisory Committee 2:00pm on the 3rd Wednesday in February, May, August, and November

Senior Tar Heel Legislature Meets in March, June, and October AAA Provider Meeting Meets Quarterly

RPO Rural Transportation Coordinating Committee 10:00am on the 3rd Wednesday of February, May, August, and November

Acknowledgements: Social media icons designed by Freepik from Flaticon. 44

This institution is an equal opportunity provider.


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