Welcome to the Hearthstone House and thank you for choosing to stay with us.
Whether your visit to our area is for business or pleasure, it is important to us that you find your accommodations pleasant and enjoyable. If there is anything that we can do to make you more comfortable, please don’t hesitate to call our Front Desk for assistance.
This directory has been designed to provide you with the services we have available here at the Hearthstone House, as well as the surrounding area.
We hope that you will return again ... and again.
Sincerely,
The Hearthstone House Staff
Airlines
GUEST SERVICES
Airport Transportation
A Front Desk staff member is available to arrange for transportation needs to and from the airport.
Amenities
Hearthstone House is happy to supply forgotten travel necessities, such as shampoo and disposable razors.
Bell Service
Our Front Desk staff is available to handle your luggage or answer questions about the local area.
Check Cashing
Due to the limited amount of cash kept on the property, the Hearthstone House is unable to provide check cashing services. Please contact the Front Desk for directions to the nearest bank or ATM.
Check-Out
Check-out time is 11:00 a.m.
GUEST SERVICES
Coffee
Coffee service is available in your room.
Continental Breakfast
We offer a complimentary continental breakfast from 7:30 a.m. to 9:30 a.m. daily in the upstairs living room.
Credit Cards
We accept American Express, Visa, Diners Club, Discover and MasterCard.
Dry Cleaning
For your convenience, a laundry bag and dry cleaning list are provided at the Front Desk. Service is not available on Saturday, Sunday or holidays. Same day service if articles are dropped off at the Front Desk by 9:00 a.m.
Emergency
In the event of an emergency, medical or otherwise, please contact the Front Desk for immediate attention or dial 9 - 911.
Ice Machine
An ice machine is available in the breakfast room. Please ask the Front Desk attendant for an ice bucket.
Lost and Found ................................................................................................... Touch 0
For articles lost or found, please contact the Front Desk.
Newspapers
Local newspapers are available in the living room.
Parking
Limited complimentary parking is available for all registered Hearthstone House guests. Hearthstone House is not responsible for items left in vehicles on the property.
Pet Policy
For the convenience of other guests and in an effort to help us provide the cleanest and most sanitary accommodations available, pets are not permitted. The Front Desk will be glad to help you make other arrangements for your pet.
GUEST SERVICES
Postage Stamps
Postage is available at current postal rates at the Front Desk.
Safe Deposit Boxes
Please do not leave money or valuables in your room. Under state law, Hearthstone House cannot be responsible for the loss of articles unless properly secured in the safe deposit box located at the Front Desk.
Spa
Our Spa hours are 8:00 a.m. to 9:30 p.m. Children must be accompanied by an adult. No glass permitted in the Spa area. Swim at your own risk, as there is no lifeguard on duty.
Telephone Services
Guest Rooms (No Charge) ................................................ Add 10 + Room Number
Example: Room 12 + 10 = Dial 22 The sum of the two numbers equals the number you dial to reach room.
Local Calls (Charges Apply) .................................................................... 9 + Number
Local Information (Charges Apply) ................................................................ 9 + 411
Long-Distance Calls
Billed to Room 9 + 1 Area Code + Number Information (Charges Apply) ............................. 9 + 1 + Area
Transportation
We will be happy to arrange for taxi service or make recommendations concerning your transportation needs.
Wake-Up Service ................................................................................................ Touch 0
If you would like a wake-up call, please notify the Front Desk.
SAFETY AND SECURITY PROCEDURES
Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge you to take advantage of the following suggestions.
Safe Deposit Boxes
DO NOT LEAVE MONEY OR VALUABLES IN YOUR ROOM.
We provide safe deposit boxes for your use in our front office at no charge. Under state law, the resort is not responsible for the loss unless articles have been secured properly in these boxes.
Double Locks and Chains
For additional security, utilize the deadbolt lock provided on your door upon entering. This will prevent the door from being opened by a regular room key. As an additional precaution, please secure the safety chain lock.
Admittance
Do not admit persons to your room without first making an identification. If there is any doubt about the person’s true identity, please contact the Front Desk.
Keys
Do safeguard your key. Be sure to leave it with the cashier upon departure. Do not leave it in your room or in the door. Do not give your key to others.
Fire
Please familiarize yourself with the location of the nearest fire exit stairway. In the unlikely event of a fire, please move quickly but calmly to the stairs. Report fire or smoke to the Inn Operator.
We hope that these procedures will contribute to your comfort and wellbeing during your stay at our property.
FIRE SAFETY PROCEDURES
Like all buildings, resorts can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.
• First, find two exits nearest your room. Be sure they are unlocked and unblocked.
• Then, count doors between your room and exits so you’ll have a reference point if it’s smoky.
• When you hear an alarm, act, don’t investigate.
• If fire is in your room, get out and close the door. Once out, report the fire.
• If fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits.
• If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
PERSONAL SAFETY TIPS
• Take only what you can carry when touring and only necessary cash or Travelers Checks.
• We encourage you to not leave valuables in your car or trunk. Do not believe a locked car door or trunk will make your valuables safe.
• Always find out who is at your room door if someone knocks. Put your chain lock/bar lack in place before opening your door to strangers. If you feel uncomfortable, call Security or the Front Desk for verification of the visitor.
• We encourage you to lock room doors when sleeping or showering by using door lock and dead bolt.
• Use your room safe or a safe deposit box at the Front Desk for your valuables.
• If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
WELCOME
TO THE ROARING FORK VALLEY
The Aspen/Snowmass area is a place for dreams and inspiration. When Walter Paepcke arrived in Aspen, he fell in love with the area. He was involved in the development of the ski area, and pioneers the development of Aspen as a major arts and cultural center. He dreamed of a place where people could gather to enrich the mind, body and spirit. This vision came to be known as the “Aspen Idea.” Skiing was meant to satisfy the body component, the Aspen Institute was created for the mind, and the Aspen Music Festival and School was born to enrich the soul.
Today, the Aspen Idea is alive and thriving throughout Aspen and Snowmass, and we invite you to discover for yourself why we call this place “home.”
Allow us to be your tour guides. Explore every corner of our community – from Aspen’s rich historical heritage, breathtaking scenery, and unlimited recreational and cultural opportunity, to our local secrets, such as favorite places to go hiking and biking.
Perhaps you will find yourself returning to that special place, time and time again.
GETTING AROUND ASPEN
Once visitors arrive in Aspen, most find they have little need for a car. There is extensive and frequent bus service between Aspen and Snowmass and further down valley. Many of the hotels, shops and restaurants are within comfortable walking distance, and taxis, limos, and hotel courtesy vans provide service to and from the airport and around town. If you do bring a car, you will need to familiarize yourself with Aspen’s Pay & Display Parking system. For more information, call the City of Aspen Transportation & Parking Department at (970) 920-5267.
590 N. Mill Street - www.aspenchamber.org - (970) 925-1940
Hours: 8:30 a.m. to 5:00 p.m. Monday through Friday, closed holidays and weekends.
Ashcroft Ghost Town
THINGS TO DO
Nestled in the Castle Creek Valley 13 miles from Aspen, Ashcroft was once a mining camp in the 1880s with a population of 2,500 residents. You can walk through the remaining buildings or along the trails that wind through Aspen groves. Reopens for tours in mid-June. Aspen Historical Society (970) 925-3721.
Aspen Center for Environmental Studies at Hallam Lake Nature Preserve
Explore ACES’ beautiful 25-acre Hallam Lake Nature Preserve and Environmental Learning Center featuring on-site naturalists. Check out resident birds of prey, indoor trout stream, self-guided trails, and more! ACES also offers daily programs for children and adults, as well as free guided nature walks on Aspen Mountain, at the Maroon Bells, the Castle Creek Valley, and in Snowmass Village. Hours: Mon-Sat, 9:00 a.m. to 5:00 p.m. (970) 925-5756.
Independence Pass
The ghost town of Independence is located 16 miles east of Aspen on Independence Pass via Highway 82. This gold mining town reached a peak population of 1,000 people in 1882. Reopens for tours in mid-June.
The summit is another four miles east with spectacular mountain views. Independence Pass is a paved, winding road, which requires safe and cautious driving. The first heavy snowfall closes the pass for the winter until Memorial Day Weekend. Aspen Historical Society (970) 925-3721.
The Maroon Bells
The Maroon Bells are among the most photographed peaks in North America and are one of Aspen’s grand attractions. Visitors can take the Roaring Fork Transit Authority shuttle up to the base of the mountains and enjoy several scenic hiking trails in this wilderness area. RFTA (970) 925-8484.
Rodeos
The Snowmass Rodeo is the longest running rodeo in Colorado. This authentic western event takes place every Wednesday evening in the summers through mid-August.
BBQ starting at 5:00 p.m. to 9:00 p.m. and rodeo starting at 7:00 p.m. to 9:00 p.m., Snowmass Village Rodeo, www.snowmassrodeo.org.
The Silver Queen Gondola
One of Aspen’s most popular attractions during the summer. With a rise of 3,267 vertical feet, the Silver Queen Gondola travels 2-1/2 miles to the 11,212-ft. summit of Aspen Mountain in just 18 minutes. The ride offers dramatic views of the Elk Mountains and the town of Aspen. Call the Aspen Skiing Company at (970) 925-1220, (800) 525-6200 or (970) 923-1227.
THINGS TO DO
Cross-Country Skiing and Snow Shoeing
The Aspen/Snowmass Nordic trail system is unique to North America because it links two towns. Explore the extensive trail system between these two towns and throughout our valley. Please contact the Aspen Nordic Center for maps, lessons or equipment rentals. (970) 429-2039.
Climbing
Climb rocks or 14,000’ peaks! Discover the thrill of technical rock climbing, peak ascents, alpine mountaineering, expedition training and backpacking trips, or try out the City’s state-of the-art climbing wall. City of Aspen Recreation Department: (970) 544-4100.
Hiking
Please educate yourself about wilderness ethics and regulations in order to preserve and protect the natural features of our wilderness. Hikers of all abilities enjoy Aspen’s abundant trails, from a leisurely hike along the Rio Grande trail to an energetic hike to American or Cathedral lakes.
T-Lazy-7 Ranch
The T-Lazy-7 Ranch is bustling with fun activities to this day. Guests continue to enjoy this mountain paradise for weddings and events, while recreational enthusiasts take part in snowmobile tours, horseback riding and fly fishing. The continued support from Aspen and the Roaring Fork community has also made it possible for the T-Lazy-7 Ranch to survive through generations. 3129 Maroon Creek Rd., Aspen, Colorado 81611 (970) 925-4614
Anderson Ranch Arts Center
Explore this year-round visual arts community. Anderson Ranch Arts Center is best known for its summer workshops in painting, woodworking, ceramics, photography, and more. Instructors are top artists from around the country. Anderson Ranch has earned a national reputation as a place to learn from the
HIGH ALTITUDE TIPS
You are visiting a beautiful area and we hope you enjoy every minute of your stay. But some of the very features which make these high valleys so attractive can cause problems unless you know how to prevent them. Following are some suggestions.
Altitude
Here, some 8,000 feet high, the air is thinner and there is less oxygen available. You may already have noticed that you are breathing deeper or faster and feel a bit short of breath at times.
This is one of the body’s first reactions to the altitude. Your heart probably beats faster. These are normal, helpful responses. You may have a headache, a touch of nausea, or feel tired. About 15 percent of all vacationers have such symptoms, which usually disappear 24-36 hours after arrival.
If these symptoms should grow worse or if you are worried, please get help. Doctors here are familiar with altitude illness and may ease your discomfort during the adjustment period.
Sun and Temperature
The sun has more power in this thin air and a bad sunburn can spoil your stay; use protective sun cream and clothing. It also gets chilly at night, so take extra warm clothes if you might be caught outside after dusk.
Hypothermia (low body temperature) can occur in summer or winter if you are wet or chilled by even a light breeze. It can also occur when you’re tired and haven’t eaten properly. Clumsiness, trouble thinking or talking clearly, and overwhelming tiredness are warning signs of hypothermia. Keep an eye on your companions. If these warning signs appear, stop, warm up, eat, take a hot drink, and if necessary, send at once for help.
In winter, most people wear enough warm clothes, but be sure your boots and gloves aren’t wet or too tight. If you lose sensation in fingers, toes, cheeks, ears or nose, stop, look for frostbite (white, cold, numb skin) and take time to warm up.
Snow blindness from snow glare and ultraviolet rays from bright summer sunlight are real hazards, so wear dark glasses, even on a cloudy day.
Humidity
The crisp, dry mountain air is exhilarating, but you’ll lose more body moisture from the deeper breathing and from perspiring (often you won’t even notice this). It’s important to maintain your body’s water store, so drink two or three times more water or juices than usual. The dryness also affects contact lens wearers who may need to moisturize their eyes more frequently. Contact lenses may need to be removed on a daily basis to let the eye take in more oxygen.
Alcohol has extra impact at altitude – one drink does the work of two – so monitor your alcohol intake.
HIGH ALTITUDE TIPS
Injuries
Accidents can happen at any time to anyone, but they are more common when you’re cold, tired or hungry. Whether you are hiking, skiing, playing golf or tennis, give your body plenty of food and water and keep your muscles warm so they function efficiently. Don’t keep going when you’re tired; quit while you’re ahead!
Illness
You’re as likely to get a cold, flu, stomach trouble, or something worse, here as anywhere else. Don’t blame everything on the altitude. If in doubt, see a doctor. The health services can handle most problems here, but helicopter or surface ambulances are quickly available. When in doubt, call for help.
Altitude sickness doesn’t discriminate. It can affect anyone regardless of age, sex, or physical conditioning. In fact, some of the best athletes in the world suffer from altitude sickness. To minimize your pain and maximize your fun, remember these tips during your vacation.
Keep hydrated. Acclimatization is often accompanied by fluid loss, so you need to drink lots of fluids to remain hydrated (at least three-four quarts per day). When you go to bed at night, leave a glass of water on your night stand.
Take it easy. Don’t over-exert yourself when you first get up to altitude. Light activity during the day is better than sleeping because respiration decreases during sleep, making the symptoms worse.
Avoid tobacco, alcohol and other depressant drugs, including tranquilizers and sleeping pills. These depressants further decrease the respiratory drive during sleep, resulting in worsening symptoms.
Eat healthy. Eat a high carbohydrate diet (more than 70% or your calories from carbohydrates) while at high altitude.
How do you know if you have altitude sickness? The following are some symptoms: an early morning headache that doesn’t go away, low levels of energy, insomnia, shortness of breath, nausea and loss of appetite.
BACKCOUNTRY TIPS
Dry / warm clothes. Weather in the high country is very unpredictable. If you are heading out for a short hike on a sunny day, be sure to bring rain gear and dry, warm clothes. You never know when a storm may move in.
Sunscreen. Don’t forget to bring plenty of sunscreen! Most people associate the cooler temperatures at high altitude with a “less powerful” sun. In reality, the sun at high altitude is more intense than at sea level, regardless of the temperatures. Be sure to properly cover up and avoid over-exposure to the sun.
Bring plenty of water. One of the worst things you can do at high altitude is dehydrate yourself. You might assume the Rockies are running with potable H2O and therefore be tempted to skimp on carrying the weight of bottled water. Don’t fall for it. Mexico has “la Turista,” the Rockies have Giardia – “Beaver Fever.” Water from streams or lakes, must be purified before drinking.
Bring an emergency kit. As the Boy Scouts say – be prepared. Hopefully you will never have to use your emergency kit, but consider the alternative when you are hours away from help. Emergencies are unpredictable.
Know your gear. Don’t trek off into the wilderness without trying out your gear. Hiking boots are your only mode of transportation, so they have to work perfectly. They may feel great walking around the store – yet ten minutes into your hike, you may have blisters the size of moguls. Be sure to discover these nuances before you leave by breaking-in your equipment. Know what straps on your backpack go where, how to adjust them, and how to make your pack feel just right.
