ReDiscover Annual Report 2016

building hope ReDiscover

Help, Hope, and Healing

2016 Year in Review

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VISION To be a comprehensive community resource for mental health and substance use disorder issues, responsive and affordable to all who need it, providing the highest quality of care.

MISSION ReDiscover’s mission is to deliver mental health and substance use disorder services to help individuals and families achieve healthier and more productive lives.

CORE VALUES We apply a core value system with a focus on the components required to provide exceptional care to the people we serve.

QUALITY

TEAMWORK

STEWARDSHIP

INTEGRITY

WELCOMING rediscovermh.org

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Delivering On Our Commitment As 2016 fades into the past and we begin 2017, we are positioned to respond to the challenges in our communities. Many major new initiatives were put into place in 2016 and all honor our commitment to be the safety net for the most vulnerable in our community.

ReDiscover opened the Kansas City Assessment and Triage Center (KC-ATC) - the first of its kind in Missouri - to provide rapid access to triage, stabilization and follow-up services for individuals experiencing a mental health or substance use crisis. The KC-ATC is an alternative to more costly interventions such as jails or emergency rooms and ensures clients are connected to behavioral health services and community resources to reduce reoccurrence. In 2017 we will be adding crisis residential services for KC-ATC referrals who require more intensive medication or stabilization.

The overuse of opioids is giving rise to one of the biggest drug epidemics in America. In response, ReDiscover opened a second opioid treatment program in Kansas City and made the strategic decision to move our first clinic to South Kansas City where it could best serve our clients who live in that area. Our opioid treatment clinics see over 400 clients a day and are providing wrap-around services including group counseling and case management to achieve the best results possible. This next year we will continue to improve and enhance access to medication-assisted treatment to be more comprehensive and successful.

According to the American Foundation for Suicide Prevention, one person dies by suicide every 8 hours in Missouri. This is an alarming statistic made even more disturbing by the fact that suicide is the third leading cause of death among youth ages 10–24 in our state. We must prioritize our young people and not only reduce suicides, but work towards zero suicides. To that end, ReDiscover collaborated with other behavioral health providers to develop the Show Me Zero Youth Suicide project. This initiative focuses on prevention and early intervention, especially for at-risk youth populations. It has received a high number of referrals since its inception and we are now looking to expand the program in 2017.

This year ReDiscover participated in an intensive survey to obtain accreditation by CARF International. In obtaining a full 3-year accreditation, we also received feedback from surveyors including:

“ReDiscover is described as a model provider and the strongest and most active provider in the area due to its treatment philosophy, ease of access to services, concern for the persons served, and overall quality of its staff and services.”

This feedback reflects characteristics we value - quality, accessibility, stewardship and employees that embody our mission. It indicates that we are responding to what our community stakeholders need and most importantly, prioritizing and providing a safety net for those who need it the most.

As we move into 2017, exciting challenges have already presented themselves. As a result of the Excellence in Mental Health Act, Missouri was selected as one of eight states to participate in a 2-year demonstration project to become a Certified Community Behavioral Health Clinic. The goal of the project is to provide state-of-the-art community behavioral health services with an emphasis on outcomes and proper care coordination for our clients.

While the needs are great, we look forward to continued partnerships with the communities we serve. With your support, we will do even more to help improve the lives of the people we serve and be the safety net for you and our neighbors.

Thank you to our clients for allowing us to serve you, to our donors for your unwavering support and generosity, and to our employees for their can-do attitude and passion for the work.

With gratitude, Alan Flory President and CEO

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2016 MILESTONES

JULY JANUARY

APRIL

ReDiscover’s new coed residential home begins taking clients. Located in Kansas City, this 9-bedroom home provides housing for clients recovering from substance use disorders.

ReDiscover partners with myStrength to provide wellness and self-help resources for both clients and employees. This evidence-based tool with a mobile component, is easy to access and use. MyStrength complements the work we are already doing with our clients.

MARCH Healthcare Home adds a second Wellness Center at the South Kansas City location. This center provides a safe place for clients to begin their journey to better physical health.

Clients can exercise on site with a wellness coach or check out equipment to use at home.

ReDiscover assumes operations of Transitions, a second opioid treatment center. In response to the growing opioid crisis and at the request of the Missouri Department of Mental Health, ReDiscover adds Transitions, located in Kansas City, Missouri. Transitions provides medicationassisted treatment to over 200 persons each day.

MAY ReDiscover relocates the Treatment Options Program. Funded by a grant from fhe Sunderland Foundation, the opioid treatment clinic is moved to our Loma Vista location in South Kansas City, providing greater access for our clients.

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AUGUST ReDiscover receives another 3-year accreditation from CARF. CARF is an independent, nonprofit accreditor of health and human services. This accreditation is critical, as it sets the standards for ReDiscover as a center of excellence.

OCTOBER Launch of the Show Me Zero Youth Suicide initiative.

Funded by a five-year SAMSHA grant, this initiative’s goal is to drastically reduce suicides and suicide attempts among youth ages 10-24 by focusing on prevention and early intervention.

OCTOBER Opening of the KC Assessment and Triage Center. This 23-hour crisis center serves as an alternative to jail and the emergency room for individuals in a behavioral health crisis. In its first two months of operation, 211 persons were served in crisis, saving hospitals considerable time and resources.

NOVEMBER The second annual Take a Bite Out of Stigma: A Culinary Experience is held at the Midland Theatre.

ReDiscover’s fundraiser raised a record-breaking $153,500 for ReDiscover’s programs and services.

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Demographics Other 6%

Caucasian 59%

African American 28%

GENDER

47% ETHNICITY

53%

AGE 65+ 4% 41-64 32%

18-40 41%

Multiracial 5% Hispanic 2%

0-17 23%

Primary Diagnosis

Anxiety 9%

Disruptive, Impulse Control & Conduct Disorders 2% Personality Other Disorders 3% 1%

Depressive Disorders 20%

Schizophrenia Spectrum & Other Psychotic Disorders 10%

Substance Use Disorders 18%

Trauma & Stressor Related Disorders 11%

Neurodevelopmental Disorders 12%

Bipolar & Related Disorders 14%

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“Without ReDiscover, I probably wouldn’t be alive.”

She is astonished at how her life has turned out. Her childhood was marred by mental, physical and sexual abuse at the hands of her father, and life wasn’t going to get better for a long, long time.

Paula’s early memories are of a small child being chained up in the basement as a form of punishment for her “uncontrollable” behavior. As she got older, Paula repeatedly ran away from home to escape the abuse and eventually turned to drugs to forget her horrible home life. At age 13 she was smoking marijuana and soon began using meth.

When she was 18, Paula married a man who also struggled with substance use. The cycle of drugs and emotional abuse would continue. She had two children and describes herself as an absentee parent. “I sat on the couch all day, high on drugs.”

She knew she needed help. Paula began receiving therapy at ReDiscover to deal with her childhood trauma and was given safe housing. It marked the first time she had ever lived on her own, but in order to keep the apartment, Paula had to get clean. The mere thought of being homeless was enough motivation to end 35 years of drug use.

Paula became diligent about her group therapy classes. She made notebooks for each group and would study the handouts at home to understand how she could use the lessons to improve her life. Eventually the hard work paid off and Paula began receiving awards and honors for her participation in the groups. She began volunteering at ReDiscover and recently received the Volunteer of the Year award. Paula sees volunteering as one of the many opportunities to give back to the organization that gave so much to her.

“My favorite part about ReDiscover is the groups, because they help me understand myself. Through the groups, I have learned a lot about who I am. I’m a good listener. I don’t judge. I just listen.”

Paula hopes to put those listening skills to good use by applying to be a Peer Specialist at ReDiscover. In that role, Paula would work one-on-one with other clients to help them improve their lives.

Her life today is a stark contrast to the way it began. She is healthy, happy and most importantly, valued.

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Our Supporters Major Funders

$1,000+

$500+ cont.

Ascension Health Bureau of Justice Assistance Country Club Trust Company CommCare Estate of Theresa Meloy Gourley Family Foundation - Bob and Marlese Gourley HCA Midwest Health Care Foundation of Greater Kansas City Jackson County COMBAT Jackson County Community Mental Health Fund Jerry Cosentino Foundation Legacy Touch Liberty Hospital Merck Missouri Department of Mental Health North Kansas City Hospital REACH Healthcare Foundation Saint Luke’s Health System Short Family Foundation Substance Abuse and Mental Health Services Administration The Sunderland Foundation Truman Medical Centers U.S. District Court United Way of Greater Kansas City Victor E. Speas Foundation

Artists Helping the Homeless - Kar Woo Tonya Bailey Bank Midwest Bank of Blue Valley BKD David and Patricia Buchanan Kathie Carr Cerner Behavioral Health Chinnery Evans & Nail Commerce Bank CommunityAmerica Foundation Comprehensive Mental Health Services Consolidated Communications Financial Counselors Inc. Valarie Garcia Jackson County Office of the County Executive Janssen Pharmaceuticals Inc. JE Dunn Kansas City Area Transportation Authority Lockton Companies Joe and Elaine Miller Musselman & Hall - Doug and Judy Hall Quest Diagnostics Robert Robinson Smithfield Foods/Farmland David and Sharon Stackelhouse Swope Health Services Tri-County Mental Health Two Rivers Behavioral Health Dr. Teresa Walker

Dr. Charles Singleton John Breau and Catherine Singleton Greg and Barbara Storm Truman Medical Center Behavioral Health UMKC SOP Class of 2019 Wellner Architects Jack and Erika Wheeler Frank and Rechele White Don White and Marsha Page-White Dr. John and Stacey Wubbenhorst

$5,000+ Blue Cross Blue Shield of Kansas City CBIZ Community Development Block Grant - Lee’s Summit Alan and Chris Flory GEHA Dr. Dick Gregory and Danielle Robbins-Gregory Miller Nichols Charitable Foundation John and Marny Sherman Phillip and Janet Short Vivian and Hymie Sosland Charitable Trust

$3,000+ Burnett & Driskill Genoa Doug and Vicki Hohenstein Mariner Foundation Overland Park Church of Christ Research Psychiatric Center Truman Heartland Foundation

$2,000+ Stewart and Michele Chase Heartland Combined Federal Campaign Morgan Family Foundation Lauren Moyer Whitney and Kathryn Sunderland

$500+ Joe and Mary Bayless Rose Ann Bromley William and Tammy Brown Jane Cooper-Henderson Tim and Rocio Duncan Dennis Sweeny Business Consulting, Inc. David and Marsha Dykhouse EFL Associates Jeana Eaves Ralph and Shirley Fearon James and Kim Fournier Fred L. Grogan, Ph.D. Bev Hatley Joe Hiersteiner Merritt Hawkins Associates Drs. Sam and Latha Nair Scott and Cheryl Nash Rosanne Parks Panhandle Eastern Pipeline, LLC David and Melinda Petet PPMS, Inc. Rotary Club of Lee’s Summit Glen and Susan Sands Jean Schweer

Major In-kind Supporters Rebecca Betts Bizz and Weezy Confections Charisse KC City of Kansas City, Missouri Funky Monkey Corn Company Jackson County Sports Authority Complex Jazzy B’s Diner Lamar Advertising Missouri Department of Mental Health Nara PRP Wine International Robert and Roena White Austin Living Trust Bob and Kathy Ross Rudy’s Tenampa Taqueria SPIN! Pizza Sunflower Dermatology & Medical Day Spa Michael Surprise Tiffany & Co. The Westside Local

ReDiscover

Help, Hope, and Healing

LEGACY SOCIETY ReDiscover recognizes and honors these extraordinary people who are remembering ReDiscover through a planned gift. Their gift will provide future support to ReDiscover for generations to come.

Doug and Judy Hall Alan and Chris Flory Whitney and Kathryn Sunderland Danielle Robbins-Gregory Carl and Eileen Vaitl

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Financial Summary (year ended December 31, 2016)

Revenues $31,127,057 State Medicaid (Mental Health & Substance Use Disorders) 45.9% State General Revenue (Mental Health & Substance Use Disorders) 16.2% County Funding (Mental Health & Substance Use Disorders) 7.0% Medicaid 10.2% Insurance 2.6% Self Pay 1.4% Medicare 1.0% Grant Revenue 5.4% Other Operating Revenue 10.3%

Expenses $30,987,419 Medication Services & Therapy 7.5% Partial Hospital 2.2% Psychiatric Rehabilitation 28.0% Housing 8.0% Crisis, Intake & Outreach 11.7% Substance Use Disorders 19.6% Children’s Services 4.5% Healthcare Home 3.3% Administration 11.7% Clinical Support 3.5%

answered

18,366 crisis calls

37,026

people served in treatment, crisis & preven on

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Lives Changed...

PEOPLE SERVED IN TREATMENT

9,406

1,800 people served each day Medication Services and Therapy

Psychiatric Rehabilitation

4,363

2,028

Counseling and psychiatric services for children, adults and families

For adults with severe and persistent mental illness

Women and Children Substance Use Disorder Treatment

943

{778 Women, 165 Children}

For women and women with children

Healthcare Home

Specialized Children’s Programs

1,490

304

Coordinated mental and physical healthcare

Mental health services for children

Adult Substance Use Disorder Treatment

1,033 For men and women

U.S. District Court

Partial Hospital

625

326

Counseling for adults on federal probation * clients may receive services in more than one program

Intensive day treatment for adults with severe mental illness

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Corporate Board of Directors Timothy Duncan Board Chair Vice President Mariner Retirement Advisors

David Stackelhouse Vice Chair Secretary / Treasurer Community Volunteer

Manuel Abarca IV Community Affairs Liaison Office of Congressman Cleaver, II

David Bower Principal Populous

Alan Flory President and Chief Executive Officer ReDiscover

Edward Gaffney

(standing from left) Jason (JP) Rogers, Merley McMurry, Rob Robinson, Erika Wheeler, Tim Duncan, Alan Flory, Frank White III, Kathy Ross, David Bower (sitting from left) Leonard Jones, Sandy Kessinger, David Stackelhouse

Sr. Retirement Consultant CUNA Mutual Group

Orlando Gutierrez Director, Client Relations Rethink

Leonard Jones Mayor City of Grandview

Sandy Kessinger Vice President Bank of Blue Valley

Merley McMurry

Jason (JP) Rogers

Catherine Singleton

Community Volunteer

Principal JP Rogers Consulting

Associate, Real Estate Development Nueterra

Community Volunteer

Kathy Ross

Erika Wheeler

Rob Robinson

Vice President, Clinical Operations GEHA

Real Estate Agent Better Homes & Gardens

Shirley Olson

Assistant Vice President and Senior Business Analyst Commerce Bank

Frank White III Sr. Marketing Manager KCATA

Foundation Board of Directors Melinda Ann Petet Board Chair Director Tiffany & Co.

Fred Grogan, Ph.D. Vice Chair Community Volunteer

James Standen Secretary / Treasurer Treasurer Compass Minerals

Assistant Missouri Attorney General

Molly Nail Partner Chinnery Evans & Nail

Rob Robinson Assistant Vice President and Senior Business Analyst Commerce Bank

Susan Sands

Community Volunteer

Instructor Kansas City Ballet

Alan Flory

Whitney P. Sunderland, Ph.D.

Marsha Dykhouse

Susan Sands, Melinda Ann Petet, Marsha Dykhouse, Kim Fournier, Alan Flory, Fred Grogan

Kim Fournier

President and Chief Executive Officer ReDiscover

Community Volunteer

Headquarters 1555 NE Rice Road Lee’s Summit, MO 64086 816.966.0900

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ReDiscover

Help, Hope, and Healing

committed to strengthening the community safety net