Your Real Estate Journey

LISTING AUTHORITY

The first stage of the real estate journey is completing AML (antimoney laundering) Due Diligence and signing the Agency Agreement.

AML Due Diligence is a requirement by the DIA and needs to be completed prior to us listing your property. This is usually completed at the time of signing the Agency Agreement, which gives the salesperson the authority to act for you when selling your property.

MARKETING METHOD

Your salesperson will discuss with you the different methods for marketing your property. There are a number of options including Tender, Auction, Deadline Sale, Negotiation, Buyer Enquiry Over or setting a fixed price.

Together, you and your salesperson will decide which method is right for your property.

Your salesperson will organise an open home schedule with you to allow buyers an opportunity to view your property within a certain time frame on particular dates.

SELECT A MARKETING PACKAGE

Your salesperson will discuss our range of marketing packages and recommend the one which best suits your campaign. Some marketing campaigns focus on the features of a property, others put emphasis on why the property is being sold, who the likely buyer is, the potential of the property or another aspect. Your salesperson will discuss advertising options available and recommend an approach that they feel will return the best results for you. These may include advertisements in various print media publications and online advertising to achieve optimum exposure. Once you have approved the campaign, the advertising will be booked.

PROFESSIONAL PHOTOGRAPHY

We use a professional photography and videography company. Working closely with your salesperson, one of their professional team will come to your property and take photographs and possibly video footage of your home. Once the photos have been edited and released, you and your salesperson will work together to decide which photos will be used to advertise your property online and in your property advertisements. If you have had a video shoot completed, a copy of the video will be sent to you for your approval before being posted online.

TEAM INSPECTION

We hold regular sales meetings to discuss properties newly listed that week. The team will then view the property, either physically or virtually depending on your preference as the vendor and match it to buyers that are looking to purchase a property similar to yours.

FOR SALE SIGN INSTALLED

When your property is available to the market, your “for sale” signboard, or photo sign board, will be erected in the best strategic position on site*.

(*Subject to council laws)

MEDIA LAUNCH TO THE PUBLIC

The advertising campaign that you have planned with your salesperson will be launched to the public.

INTERNAL DATABASE

Your salesperson and their colleagues will contact all of the buyers on their database looking to purchase a property similar to yours. They will then send information about your property to those interested and possibly arrange a private viewing. Your salesperson would arrange a time that suits you. Don’t be surprised if we don’t have a huge number of visits from your salesperson’s colleagues. Many choose to attend open homes rather than have individual inspections. The volume of buyer inspections is influenced by many factors.

REPORTS

Your salesperson will provide reports outlining buyer feedback and activity, including the number of views you have had online, details of any offers and so on. This will give you an idea of what buyers think your property is worth and provide you with any comments they have made.

POSSIBLE OFFERS

If we have received written offers from buyers, we will present these to you. Note that with a Tender marketing campaign, you may not be able to accept an offer prior to the Tender closing date.

Offers are not always presented by your listing salesperson. Sometimes the selling salesperson may be present and when there are multiple offers being presented at the same time, an independent salesperson may be present.

We are obliged by law to present offers that are in writing, even if they are considered low.

NEGOTIATION & AGREEMENT

This is where your salesperson can make the greatest difference to the result. The salesperson will work with a buyer to prepare their offer. Some buyers will make their first offer their best offer, others like to start lower and leave room to move. Your salesperson will know how to read this and will fully brief you when presenting an offer to you.

We pride ourselves in negotiation, with an underlying rule – you, the seller, are paying us and for that we endeavour to get the best result that we can for you.

WHEN THE PROPERTY IS SOLD

Your property is only SOLD when all the conditions are satisfied, as confirmed by your solicitor. A deposit is generally payable by the purchaser to our company’s trust account once the contract is unconditional. Your salesperson will collect this and it is held in trust and accounted for as required under the Real Estate Agents Act 2008. In most situations the deposit is disbursed to the seller’s lawyer less fees, expenses and marketing costs prior to settlement.

The new owners will only be given the keys from the agent after we are advised by your lawyer that settlement has been completed.