& Marketing Services
COMPLIMENTARY SERVICES
Broker Care's goal is to support you and help maximize your listing experience. It is essential to provide your Broker Care team 24–48 hours' prior notice to fulfill and complete your listing requests. Please do not hesitate to reach out to discuss your listing needs. We are here for you!
PROPERTY SIGNAGE
• Order sign installation and removal at your request
• Order A-boards, yard arms, directionals, and solds at your request
PROPERTY INPUT
• Broker Care will not be able to activate your listing or make listing changes without the signed-by-seller and broker-re quired listing paperwork
• New Property Listing Input for NWMLS (local feed) and Connect/DASH
• Upload listing documents to NWMLS/Connect and review for signatures, initials, check boxes, and dates
• Upload visuals such as property photos, property videos, matterports, etc. to NWMLS and Connect
• Quality Control: check listing syndication and troubleshoot if there are issues
• Open house host help/request by sending out email to those who opt in to assist
• Assist with status changes in NWMLS/Connect with exception of pending, contingent, or sold which is done by our Compliance Team
• Transaction Docs: Once the transaction page in Connect is filled out and saved by the broker (which is required by broker only, and your Broker Care cannot fill out for you), then your Broker Care can assist in uploading your transaction docs
MARKETING TEMPLATES
• Assist with updates and optimization for brokers' online profiles on rsir.com, sothebysrealty.com, and more
• ActivePipe: Assist with email templated marketing
• ActivePipe: Upload bulk database onto system
• AMP Marketing: Assist brokers with assets
• Xpressdocs & Design Vault: Assist with templated brochures, flyers, postcards, feature cards/sheets, and stationary
• Upload videos to e-brochures
• MPresent: Assist with data input and presentation preparation
• Assist with binding reports and laminating
• Direct/assist brokers on company marketing opportunities and tools
OFFICE & TECHNOLOGICAL SUPPORT
• Reserve meeting rooms for client meetings and office calendar management
• Train for use of meeting room tools, including Zoom, office computers/presentation screens
• Assist in gathering assets for new listings (magazines, video e-players, cover binds, folders)
• Set up laptop to print
• Assist with adding RSIR email to your laptop and phone
• Provide instructions and assistance for setting up email signature to RSIR email
• RSIR/office news and updates, as needed
• Floor time availability and management
• Manage office phones, including incoming calls and direct to requested brokers
• Communication with all RSIR teams: Broker Care can connect you with the right person for your specific needs.
AVAILABLE REPORTING
• ListTrac Seller Report - automated website traffic reports for property listings (every Monday) upon request
• Neighborhood monthly reports and trackers upon request: rsir.com/reports
• RSIRConnect Seller Report – automated website traffic report for property listings (Weekly / Semi-Monthly / Monthly) upon request
BROKER SYSTEMS
• ActivePipe - Prepare and send email campaigns to your sphere
• AMP (Automated Marketing Platform) - Create and manage single-property website, easy-to customize social media listing, and sales assets
• DesignVault - Customizable SIR assets including brochures, flyers, postcards, listing presentation templates, social media templates, and more
• Cloze - CRM app to track clients, prospects, and leads
• EmberOne - Supporting RSIR email server/hosting only (Broker Care can help with password reset)
• Lead Gen Program - Sign up for our lead generation
• TrendGraphix - A data tool that brokers can access and run market stats from our region (all data pulls from the Northwest Multiple Listing Service); There are courses available to help you learn the interface program as a broker system/tool. Check with your Broker Care
• MPresent - A digital listing presentation book, buyer’s book, and CMA that can be printed and/or viewed on screen. Broker Care can help you compile elements for the various presentations
• RSIR Training - Register for upcoming events in Connect
• RSIR Connect - A home base for your listings,
photo/video, transaction documents, custom marketing requests, and more
• RSIR Email Alerts - Schedule branded email communication to send your clients new listing results, open houses, and neighborhood/community market report stats
• RSIR Facebook Forum - Connect with fellow RSIR brokers for advice, resources, open house help, and upcoming marketing opportunities
• SIR Access - Exclusive tools, marketing material, company updates, and more from Sotheby's International Realty via Access.SIR.com
• SIR Facebook Pages - Network with brokers across the U.S. and around the world
• Social Ad Engine - Automated and targeted social media advertising allowing you to create campaigns and track activity
• Xpressdocs - Template and custom listing materials including postcards, brochures, stationary goods, and brand materials, as well as SIR gifts to order
• Social Bay - Easy to customize, automated social media posts to Facebook, Instagram, and LinkedIn business pages
Custom Marketing
Marketing Tailored for You
Custom
Listing & Buyer Presentations
Agent Branding
Custom Brochures & Mailers