COVID-19’s Impact: The Call for Reskilling Employees

COVID-19’S IMPACT RAZI SALIH

COVID-19’s Impact: The Call for Reskilling Employees The COVID-19 pandemic has forced companies around the world to change how they work due to the measures taken to contain it. Despite initial fears that work would be affected, new modes of working have led business leaders to discover what could be the blueprint for future work. The crisis has made it more urgent for industries and workers to adapt and learn new roles and skills.

Remote Work Even before the crisis, remote working was gaining traction among many companies. The pandemic has brought telecommuting to the fore, with employees having to learn on the fly how to manage both internal and external expectations from a remote setting. Managers also have to adapt, especially when it comes to learning how to lead virtually and maintain productivity without the advantage of a centralised office.

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As companies continue to embrace the new realities of work, they must quickly figure out the skills that their businesses rely on and work to train employees in them.

Identify Skills Early As companies continue to embrace the new realities of work, they must quickly figure out the skills that their businesses rely on and work to train employees in them. For example, a company that relied on in-store sales may find it necessary to start home deliveries. The skills needed to make the latter strategy successful will be required not only for the logistics team, but also for the customer service and tech teams.

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