CELEBRATING OUR PEOPLE LIVING THE RAMSAY WAY EVERY DAY.
Winner of the 2024 Ramsay Way Awards People Caring for People award
Congratulations to David Butler, Clinical Nurse Specialist at Baringa Private Hospital, New South Wales. For 37 years David has been the backbone of Baringa Private Hospital. His exceptional leadership, technical expertise and compassionate nature make him a truly deserving winner of the 2024 People Caring for People award.
Read more about David’s achievements on page four.
As we reflect on a remarkable 60 years, I’m so proud to recognise the outstanding contributions of our people.
From groundbreaking research to compassionate patient care, your work embodies the spirit of Ramsay. Your dedication to providing exceptional care has made a significant impact on the lives of countless patients.
The Ramsay Way Awards are a testament to the incredible talent and dedication within our organisation. This year, we received hundreds of nominations from across the country, in the three Ramsay Way Awards categories of: People Caring for People, Innovation and Excellence and Ramsay Cares. These nominations showcase the remarkable work being done every day.
The judges faced an extraordinarily difficult task, but it was also incredibly encouraging learning about the dedication and drive of so many Ramsay people.
Thank you to our judges and congratulations to all our wonderful nominees.
We’re thrilled to honour the outstanding individuals who have been recognised for their exceptional contributions. Their stories inspire us all to strive for excellence and to live The Ramsay Way every day.
JUDGES: People Caring for People Award
Innovation and Excellence Award
Carmel
Carmel Monaghan Rebecca Donaldson Dr Bernadette Eather Chief Executive Officer Chief People Officer Chief Nurse and Clinical Services Director
Dr Rachna Gandhi
Andrew Smith Dr Robert Herkes Chief Transformation, Digital and Data Officer Chief Financial Officer and Chair Ramsay Connect Chief Medical Officer
Ramsay Cares Award
Shane Kelly Chanelle McEnallay Kim Chant Chief Operating OfficerHospitals Chief Risk Officer and Legal Services Director Chief Business Development Officer
Congratulations
to the 2024 Ramsay Way Awards winners!
People Caring For People Award
This employee is innovative, collaborative, values creating and prioritises strong healthy relationships. They go above and beyond to personify The Ramsay Way philosophy of people caring for people. To win the People Caring for People Award, they had to bring the legacy of Paul Ramsay to life in their work each and every day. This employee understands that care is not just a value statement but a critical part of the way we must go about our work in order to meet the expectations of our patients, customers, employees and health care partners.
WINNER David Butler, Clinical Nurse Specialist, Baringa Private Hospital, NSW
RUNNER UP Jennifer King, Director of Allied Health, Mt Wilga Private Hospital, NSW
Innovation and Excellence Award
This employee has demonstrated excellence and innovation in service delivery. They do things the right way, enjoy their work and take pride in their achievements. They have a transformation mindset and are not afraid to challenge the status quo to find better ways of working.
WINNER Juliet James, Physiotherapy Manager, Day Rehabilitation Services Manager and Ramsay Health Plus Manager (Tunstall Square) at Donvale Rehabilitation Hospital, VIC
RUNNER UP Amy Krishna, Director Revenue Cycle Management, Finance Team
Ramsay Cares Sustainability Award
At Ramsay, we seek to grow sustainably. This employee cares about our people, our community and our planet and prioritises long term success in these areas over short term considerations.
WINNER Annie Edmonstone, Nurse Unit Manager, Frances Perry House, VIC
RUNNER UP Rebekah Bernoth, Clinical Nurse Educator, John Flynn Private Hospital, QLD
PEOPLE CARING FOR PEOPLE AWARD
Winner
David Butler Clinical Nurse Specialist
Baringa
Private Hospital, NSW
David Butler’s extraordinary impact
David, a seasoned employee at Baringa Private Hospital for nearly four decades, has consistently demonstrated an unwavering commitment to patient care and a dedication to fostering a supportive work environment. His influence extends far beyond his role as a theatre nurse and manager, making him a truly deserving recipient of this prestigious award.
Known for his warm and empathetic nature, David is always the first to offer assistance to colleagues, often going above and beyond the call of duty. His patient-centred approach is unwavering, and he always prioritises the wellbeing of those in his care.
Beyond his clinical expertise, David is a mentor and a friend to many. He has generously shared his knowledge and experience with countless staff members, inspiring them to strive for excellence. His calm and supportive demeanour has had a profound impact on leaders within the hospital.
David’s commitment to making a difference extends beyond the hospital walls. He actively participates in charitable initiatives, such as the Smith Family’s Christmas shoebox appeal and Vision Beyond Aus’s mission to restore eyesight to thousands. His selflessness and compassion have touched the lives of countless individuals, both locally and globally.
David’s remarkable contributions to Baringa Private Hospital have earned him the respect and admiration of his colleagues, patients, doctors and the wider community. He is a true embodiment of The Ramsay Way.
Runnerup
Jennifer King Director of Allied Health
NSW
Embodying the Ramsay Way
Jennifer King’s unwavering commitment to the Ramsay Way shines brightly at Mt Wilga. Her exceptional leadership, combined with her compassionate nature, makes her an invaluable asset to not only her hospital but to Ramsay as a whole.
Jennifer consistently demonstrates a genuine care for others. Whether it’s supporting a colleague in need, developing innovative strategies for assisting NDIS participants, or her tireless efforts in creating a beautiful outdoor mobility garden to enhance the facility and improve patient experiences.
Jennifer fosters a positive and collaborative work environment, empowering her team, encouraging open communication, and inspiring them to strive for excellence. Her ability to build strong relationships with colleagues and patients alike is a testament to her interpersonal skills and empathetic nature.
Jennifer’s selection as a runner-up for the People Caring for People Ramsay Way Award is a testament to her exceptional dedication to the Ramsay Way. She truly embodies the spirit of the Ramsay Way and is a role model for all.
Mt Wilga Private Hospital,
INNOVATION AND EXCELLENCE AWARD
Winner
Juliet James Physiotherapy Manager, Day Rehabilitation Services Manager and Ramsay Health Plus Manager (Tunstall Square) at Donvale Rehabilitation Hospital, VIC
A visionary leader
Juliet has revolutionised rehabilitation services at Donvale Rehabilitation Hospital and Ramsay Health Plus, emerging as a respected leader from her beginnings as a graduate physiotherapist.
Her innovative spirit and passion for patient care have driven significant improvements in patient outcomes. Juliet spearheaded the development of innovative day rehabilitation programs for Parkinson’s Disease, cancer, chronic pain, heart failure and lung conditions.
She has also been instrumental in expanding access to rehabilitation services through the establishment of Ramsay Health Plus clinics and the development of a Rehabilitation in the Home service.
By analysing data and identifying opportunities for improvement, she has implemented strategies to optimise staffing levels, streamline processes, and maximise the use of facilities.
Juliet’s dedication to patient care and her commitment to excellence have earned her the respect and admiration of her colleagues, patients, and the wider health care community.
Amy Krishna Director Revenue Cycle Management Finance Team
Unwavering commitment to innovation
Amy is a true innovator, constantly seeking ways to improve patient care and streamline processes. With more than 20 years’ experience at Ramsay, she possesses a deep understanding of the patient journey.
Her ability to think critically and challenge the status quo has led to numerous groundbreaking initiatives. Amy’s collaborative approach and open communication style have fostered a strong and supportive team. She actively listens to the needs of team members to identify opportunities for improvement.
Amy’s unwavering dedication to excellence and her passion for innovation make her a deserving recipient of the Innovation and Excellence Award. Her impact on Ramsay is undeniable, and her contributions will continue to shape the future of healthcare.
Annie Edmonstone Nurse Unit Manager
Frances Perry House, VIC
RAMSAY CARES SUSTAINABILITY AWARD Winner
A green champion
Annie, the dedicated Midwife Unit Manager at Frances Perry House, has been instrumental in driving sustainable initiatives within the facility. Her passion for environmental conservation has made her a true champion of the Ramsay Cares sustainability program.
As the driving force behind the establishment of the Frances Perry House Sustainability Committee, or “Green Team,” Annie has spearheaded various eco-friendly projects. From recycling intravenous bags and blister packs to donating unused medical supplies to local animal shelters, her commitment to sustainability is evident in every initiative.
One of Annie’s most innovative ideas was to repurpose clean, unused plastic kidney dishes, forceps, and extra pots from sterile packs. These items are donated to a local childcare center, where they are used in arts and crafts activities.
When the hospital transitioned to scrubs, Annie took the initiative to find a local second-hand shop that would accept the old uniforms and send them overseas for reuse.
Annie’s unwavering dedication to sustainability has inspired her colleagues to join the Green Team and help contribute to a more eco-friendly future. Her tireless efforts and innovative ideas have made a significant impact on the hospital’s environmental footprint.
A lifesaver’s dedication
Runnerup
Rebekah Bernoth Clinical Nurse Educator
John Flynn Private Hospital, QLD
Rebekah, a dedicated nurse and educator at John Flynn Private Hospital, exemplifies the true spirit of Ramsay. Her unwavering commitment to patient care and her willingness to go above and beyond have made her a valuable asset to the organisation.
When Ramsay’s Gold Coast hospitals faced a critical staffing shortage for the Pregnancy and Baby Expo this year, Rebekah stepped up without hesitation. With just eight hours’ notice, she took on the responsibility of conducting essential first aid and infant CPR demonstrations on stage and at the exhibition stand. Her expertise and engaging presentation style captivated the audience, empowering parents-to-be with lifesaving skills.
Rebekah’s dedication to her team and her patients is truly inspiring. She consistently goes the extra mile, whether it’s developing training modules for her colleagues or providing compassionate care to patients in need. Her positive attitude and supportive nature make her a beloved member of the team.
By volunteering her time and expertise, Rebekah ensured the success of the Pregnancy and Baby Expo and made a lasting impact on the community.
Congratulations to all of the Ramsay team members who were nominated in the 2024 National Ramsay Way Awards.
PEOPLE CARING FOR PEOPLE
HOSPITAL, SITE OR TEAM NAME
Baringa Private Hospital
David Butler
Berkeley Vale Private Hospital Louise O'Neill
Castlecrag Private Hospital Miasako Tsuboi
Clinical Governance Unit
Vicki Fox
Digital, Technology and Data Tony Pham
Figtree Private Hospital Timothy Box
Hunters Hill Private Hospital
Kareena Private Hospital
Mt Wilga Private Hospital
North Shore Private Hospital
Mandy Brady
Julie Green
Jennifer King
Susie Hobson
North Shore Private Hospital Christian Maclean
Nowra Private Hospital Leeann Colivas
Nowra Private Hospital Angela Jordan
Ramsay Psychology
St George Private Hospital
Verena Mijatovic
Rachel Jenkins
Warners Bay Private Hospital Jaide Presland
Westmead Private Hospital Jay Ann Noche
Caboolture Private Hospital
Ashleigh Wilson
TITLE
Clinical Nurse Specialist
Exercise Physiologist
Assistant in Nursing
National Manager, Clinical Quality and Systems Improvement
IT Service Desk Analyst
Hotel Services Manager
Nurse Unit Manager/ Assistant Director of Clinical Services
Physiotherapist
Director of Allied Health
Lactation Consultant
Clinical Nurse Educator
Theatre Floor Coordinator
Assistant in Nursing
Relationship Manager - Ramsay Psychology
NUM and TAVI Coordinator
Registered Nurse
Registered Nurse
Admin Clerk
HOSPITAL, SITE OR TEAM NAME
Caloundra Private Hospital Maureen Spencer
Greenslopes Private Hospital Kerry John Mcleod
Hillcrest Rockhampton Private Hospital Emma Bourne
John Flynn Private Hospital Alan Tunnicliff
Pindara Private Hospital
Ramsay Pharmacy Cairns
Sarah Norman
Diane Allenet
The Southport Private Hospital Katie Braun van Burck
St Andrews Ipswich Private Hospital Dr. Graham Ireland
St Andrews Ipswich Private Hospital Kalifa Hassan
Albert Road Clinic Lisa McKeon
Beleura Private Hospital Nadine Corbett
Digital, Technology and Data Matt Hodgson
Finance Sandra Rowley
Francis Perry House Erin Camillo
Mitcham Private Hospital Katherine Coghlan
Mitcham Private Hospital Susan Gourd
Northern Private Hospital Chandra Yoeanches
Shepparton Private Hospital
Alma Hebbard
The Avenue Private Hospital Brett Paulka
Wangaratta Private Hospital Krista Hearn
Warringal Private Hospital Dorothy Sinai
Waverley Private Hospital Sharon French
Glengarry Private Hospital Siobhan Delaney Nell
Hollywood Private Hospital George Puthenveettil Joseph
Hollywood Private Hospital Anne Green
TITLE
Administration Officer
Certified Nurse
Supply Manager
Volunteer Co-ordinator
Perioperative Clinical Nurse Educator
Pharmacist
Senior Speech Therapist
Director of Emergency Medicine
Patient Care Associate
Nurse Unit ManagerPublic/Private Women's Services
Nurse Unit Manager
Automation Development Lead
Finance Service Centre Manager
Admin Clerk
Nurse Unit Manager - Maternity
Registered Nurse
Assistant Nurse Unit Manager
Clinical Nurse Specialist ENT and Registered Midwife
Catering Manager
Enrolled Nurse
Executive Assistant
Business Office Manager
Patient Liaison Officer
Clinical Nurse
Training and Development Manager
INNOVATION AND EXCELLENCE
HOSPITAL,
SITE OR TEAM NAME
Berkeley Vale Private Hospital
Clinical Governance Unit
Digital, Technology and Data
Kareena Private Hospital
Mt Wilga Private Hospital
North Shore Private Hospital
North Shore Private Hospital
Finance Team
St George Private Hospital
Digital, Technology and Data
Greenslopes Private Hospital
John Flynn Private Hospital
North West Private Hospital
Payor Relations
Payor Relations
Quality and Safety
Ramsay Clinic New Farm
Ramsay Clinic New Farm
Ramsay Pharmacy
St Andrews Ipswich Private Hospital
Digital, Technology and Data
Donvale Rehabilitation Hospital, VIC
Cassandra Coombes
Sandy Meredith
Alen Keirnan
Neville Chettiar
MWP Hotel Services and Catering Team
Karen Morrison
Melanie Taylor
Amy Krishna
Kylie Campbell
Nelson Chavez
Michelle Beutel
Amy Mcgavin
Donna Watson
Tracey Ingram
Jennifer Burnheim
Tiffany Casha
Sarah Whittaker
Suzette Fletcher
Wishart packing hub
Joanna Hayes
Duy Vu
Juliet James
Donvale Rehabilitation Hospital Richard Clifton
TITLE
Administration Manager
Data and Systems Administrator
Senior Service Designer
Loan Set Coordinator
Various
Nursing Unit Manager
Clinical Services Manager, Maternity
Director Revenue Cycle Management
Environmental Services Manager and Aboriginal Liaison Officer
Lead DevOps Engineer
Nurse Unit Manager and Transplant GMP Nurse Manager
Quality and Risk Manager
Clinical Coder
REAP Support/Billing Auditor
Coding Auditor
Quality and infection Control Coordinator
Intakes Manager
GP Liaison Officer Ramsay Clinic New Farm and North West Hospital
Various
Nurse Unit Manager
Automation Technology and Operations Lead
Physiotherapy Manager, Day Rehabilitation
Services Manager and Ramsay Health
Plus Manager (Tunstall Square) at Donvale
Rehabilitation Hospital, VIC
Catering Manager
HOSPITAL, SITE OR TEAM
NAME
Francis Perry House Debra Bland
Northern Private Hospital Lara Watson
Peninsula Private Hospital Sharee Griffiths
Ramsay Pharmacy Ella Raguz
Warringal Private Hospital Andrew Cashin
Waverley Private Hospital Rini Kuttimuruppel
Glengarry Private Hospital Anthony Banducci
Hollywood Private Hospital Rhea Rodriguez Tecson
Hollywood Private Hospital David Dineen
Joondalup Health Campus Dr Deb Hutchinson
Joondalup Health Campus Kate Caldcleugh-Johnson and L0 Complex Care Team
RAMSAY CARES
HOSPITAL, SITE OR TEAM NAME
Kareena Private Hospital Penelope Howell
John Flynn Private Hospital
Rebekah Bernoth
North West Private Hospital Hazel Smith
Ramsay Pharmacy Wendy Dare
St Andrews Ipswich Private Hospital Alex Gibb
Francis Perry House Annie Edmonstone
TITLE
Wound CDU and After Hours Coordinator and Breast Care Nurse
Quality, WH&S and Infection Control Manager
Post Graduate Coordinator
Medication Safety and Quality Manager
Facilities Manager
Assistant Nurse Unit Manager
Maintenance Man
Clinical Nurse
Deputy Director of Clinical Services
Paediatric Registrar and Medical Education Registrar
Clinical Nurse Manager and various
TITLE
Cleaner
Clinical Nurse Educator, ED
Undergraduate Facilitator
Regional Manager South East Queesnland
Clinical Nurse
Unit Manager Birth Suite
You’ve got to look after the people and do the right thing. Everything else will follow.
