National Ramsay Way Awards 2023 winners showcase

CELEBRATING OUR PEOPLE LIVING THE RAMSAY WAY EVERY DAY. Winner of the 2023 Ramsay Way Awards People Caring for People Award Congratulations to Bev Fegan, Registered Nurse/Midwife at Kareena Private Hospital in New South Wales.

Bev was nominated by 10 of her peers and is described by the Kareena Private Hospital executive team as “our pillar of strength and knowledge, wrapped up in a blanket of warmth, kindness and endless empathy.”

Read more about Bev’s achievements on page four.

Our people are the heart of our organisation and their incredible, life-changing achievements are a constant source of inspiration.

JUDGES: People Caring for People Award

I’m so pleased to have a national reward and recognition program in place to celebrate and share these wonderful achievements.

The National Ramsay Way Awards recognise and celebrate the exceptional efforts and contributions of our dedicated team members who go above and beyond to make a real and positive difference in our workplace and in the world at large.

From a total of 400 local submissions, there were 94 outstanding individuals and teams nominated for national judging in the three Ramsay Way Awards categories of: People Caring for People, Innovation and Excellence and Ramsay Cares.

The judges faced an extraordinarily difficult task, but it was also incredibly encouraging learning about the dedication and drive of so many Ramsay people.

Carmel Monaghan Chief Executive Officer

Kim Chant Chief Business Development Officer

Dr Bernadette Eather Chief Nurse and Clinical Services Director

Innovation and Excellence Award

Dr Rachna Gandhi Chief Transformation, Digital and Data Officer

Andrew Smith Chief Financial Officer and Chair Ramsay Connect

Dr Robert Herkes Chief Medical Officer Australia

Ramsay Cares Award

Thank you to our judges and congratulations to all our wonderful nominees.

I hope you enjoy this showcase of the exceptional talent within Ramsay and find inspiration in their dedication to living The Ramsay Way every day.

Carmel

Greg Hall Chief Operating Officer Hospitals

Sue Panuccio National Environment Manager & Sustainability Lead

Colleen Harris Group Chief People Officer and Interim Chief People Officer - Australia

Congratulations to the 2023 Ramsay Way Awards winners!

People Caring For People Award This employee is innovative, collaborative, values creating and prioritises strong healthy relationships. They go above and beyond to personify The Ramsay Way philosophy of people caring for people. To win the People Caring for People Award, they had to bring the legacy of Paul Ramsay to life in their work each and every day. This employee understands that care is not just a value statement but a critical part of the way we must go about our work in order to meet the expectations of our patients, customers, employees and health care partners.

WINNER Bev Fegan, Registered Nurse/Midwife, Kareena Private Hospital, NSW RUNNER UP

ate Landers, Associate Nurse Unit Manager, C Donvale Rehabilitation Hospital, Vic

Innovation and Excellence Award This employee has demonstrated excellence and innovation in service delivery. They do things the right way, enjoy their work and take pride in their achievements. They have a transformation mindset and are not afraid to challenge the status quo to find better ways of working.

WINNER

olette Lamberton, Clinical Nurse Specialist and Registered Midwife, C St George Private Hospital, NSW

RUNNER UP

itko Gramatikov, Cleaner, M Hollywood Private Hospital, WA

Ramsay Cares Award At Ramsay, we seek to grow sustainably. This employee cares about our people, our community and our planet and prioritises long term success in these areas over short term considerations.

WINNER Katie Foy, Clinical Nurse of Anaesthetics, North West Private Hospital, Qld RUNNER UP

arbara Maguire, Registered Midwife, B North Shore Private Hospital, NSW

PEOPLE CARING FOR PEOPLE AWARD

Winner Bev Fegan

Registered Nurse/Midwife Kareena Private Hospital, NSW

A pillar of strength and compassion in the delivery suite Registered Nurse/Midwife, Bev Fegan, has been recognised in the inaugural National Ramsay Way Awards for personifying The Ramsay Way philosophy of people caring for people.

A veteran member of Kareena’s delivery suite, Bev is not only a midwife; she is a beacon of hope, a source of comfort and an inspiration to everyone she meets.

For countless families, Bev has been an integral part of their most precious moments, gently guiding new life into the world with her reassuring presence. Her empathy and understanding create a safe space for mothers to navigate the emotional and physical demands of childbirth.

Her devotion to her patients is renowned. Even in the face of her own personal health challenges, Bev’s commitment to her patients remains her top priority.

Bev’s passion for her profession is evident in her mentorship of aspiring midwives. She generously shares her knowledge and experience, nurturing the next generation of caregivers. Her patience and encouragement foster a supportive learning environment where budding midwives can flourish.

Bev’s colleagues hold her in the highest regard, recognising her as a pillar of strength and a source of unwavering support. Her kindness and empathy extend to everyone she meets, from catering staff to cleaners, creating a harmonious and uplifting work environment.

Bev’s contributions to Kareena are truly exceptional. Her dedication, compassionate care and selfless mentorship have touched countless lives. She is an inspiration to all who know her, a true embodiment of the ‘people caring for people’ ethos.

Runner up Cate Landers

Associate Nurse Unit Manager Donvale Rehabilitation Hospital, Vic

A shining example of Ramsay’s ‘People Caring for People’ philosophy Cate Landers, Associate Nurse Unit Manager at Donvale Rehabilitation Hospital, is known for her unwavering commitment to providing the best possible care for her patients. She puts their needs first, always willing to go the extra mile to make their stay at the hospital as comfortable and stressfree as possible.

Cate also offers wonderful support for her colleagues. Whether providing clinical support, offering emotional support or simply being a listening ear, she is there to lend a helping hand. She is known for her positive attitude and her ability to make even the most challenging situations feel manageable.

In her role as Hospital Coordinator, Cate has demonstrated h strong leadership skills. She is able to effectively manage a team of nurses and ensure that all patients receive the care they need. She is also a strong advocate for her teammates, always looking for ways to support their professional development and wellbeing.

Cate is a passionate advocate for patient and employee safety. She is an active member of the hospital’s Work, Health and Safety Committee and is always on the lookout for potential hazards.

She is not afraid to speak up when she sees something that needs to be addressed and is always willing to take on additional responsibility to ensure that everyone is safe.

Cate’s positive impact on the Donvale community is undeniable. She is a role model for her colleagues and she is an inspiration to her patients. She is a shining example of what it means to be a true nurse and she is a valuable asset to the Ramsay team.

INNOVATION AND EXCELLENCE AWARD

Winner Colette Lamberton

Clinical Nurse Specialist and Registered Midwife St George Private Hospital, NSW

A midwife with unwavering passion and innovation Clinical Nurse Specialist and Registered Midwife, Colette Lamberton, has been awarded Ramsay’s Innovation and Excellence Award in this year’s inaugural National Ramsay Way Awards.

Colette consistently goes above and beyond to provide exceptional care for her patients.

Throughout her career, she has played a pivotal role in revising birth practices and policies to promote a more woman-centered approach.

Her unwavering passion and dedication to improving the birthing experience for women led her to develop the ‘Labour Support Chair’ - a unique tool designed to provide comfort, aesthetics and support during the first stage of labour.

Colette meticulously researched the physiological mechanisms of labour and incorporated evidence-based principles into the chair’s design. She navigated complex regulatory procedures and addressed concerns raised by educators, demonstrating her tenacity and commitment to her vision.

The Labour Support Chair was successfully trialled at Bankstown Public Hospital, receiving positive evaluations from expectant mothers and midwives. Colette’s innovation has the potential to transform the birthing experience for countless women worldwide.

Colette’s dedication and innovation have been recognised by her peers and industry leaders, being commended for her passion, tenacity, drive, and unwavering commitment to improving patient care.

Colette is a true inspiration to her colleagues and a beacon of hope for women seeking a positive and empowering birthing experience.

Her passion, dedication to evidence-based practices and inventive spirit set her apart as an exceptional midwife.

Runner up Mitko Gramatikov Cleaner

Hollywood Private Hospital, WA

Innovation and excellence in hospital cleaning Hollywood Private Hospital cleaner, Mitko Gramatikov, has been recognised for his exceptional contributions to maintaining a clean and hygienic environment for patients and employees.

His willingness to share his knowledge and expertise with his peers has significantly improved the hospital’s overall sanitary standards and his efforts have directly contributed to improved patient care and satisfaction.

Mitko has developed innovative techniques for carpet cleaning and deep scrubbing of bathrooms, ensuring that every corner of the hospital sparkles. His reputation as a ‘go-to’ cleaning specialist is well-deserved and colleagues and supervisors alike rely on his expertise to tackle even the most challenging cleaning tasks.

Mitko’s dedication to high-quality work extends beyond his specialised cleaning skills. He is always willing to go the extra mile, covering shifts in various areas, including patient transport, ward cleaning, discharge cleaning and facility cleaning.

The Ramsay Way Awards national judges were particularly impressed by Mitko’s team approach and his ability to lead by example.

Mitko is an exemplary employee who embodies the values of innovation, excellence and teamwork.

His achievements serve as an inspiration to all, demonstrating the power of dedication, hard work and a passion for making a difference.

Winner Katie Foy

RAMSAY CARES AWARD

Clinical Nurse of Anaesthetics North West Private Hospital, Qld

Sustainability champion making a real difference in the world Katie Foy, Clinical Nurse of Anaesthetics, North West Private Hospital, has been part of the perioperative management team at North West Private for several years and has made a real impact on the hospital’s environmental sustainability efforts.

She initiated the ‘Save our Supplies (SOS)’ program, which diverts clean, relevant and usable medical supplies from landfill. The program has not only reduced waste but also helps to provide much-needed supplies to hospitals and organisations in developing nations.

In addition to the SOS program, Katie has also started an initiative to reduce use of the anaesthetic gas desflurane in operating theatres, in favour of less environmentally harmful gases.

Katie organised the collection of Haines air transfer mats, which are repurposed for Australian wildlife rescue. She also introduced a recycling system to contain small hard plastic caps, which helps to minimise harm to marine animals.

Katie is a true champion of environmental sustainability and her work is making a real difference in the world.

Runner up Barbara Maguire Registered Midwife

North Shore Private Hospital, NSW

A passionate sustainability advocate Barbara Maguire, a dedicated midwife at North Shore Private Hospital, has been recognised for her passion and enthusiasm for promoting sustainability.

Barbara’s passion for environmental awareness extends beyond her worklife. In her spare time, she actively seeks out opportunities to explore innovative solutions for waste and carbon footprint reduction including: • SUMI recycling for metal instruments • PVC recycling in maternity • Food waste removal.

Barbara’s enthusiasm for sustainability is contagious. She actively engages her colleagues and collaborates with companies to investigate the potential for adopting eco-friendly practices throughout Ramsay.

The Ramsay Way Awards national judges were particularly impressed by Barbara’s dedication and passion. Sue Panuccio, National Environment Manager & Sustainability Lead, remarked, “Barbara seems to have unlimited enthusiasm for searching out ways to reduce our environmental footprint.

She is getting others onboard and is making great inroads. I would love to have a ‘Barbara’ at every site.”

Barbara is committed to bringing new life into the world while safeguarding the planet for future generations.

Congratulations

to all of the Ramsay team members who were nominated in the 2023 National Ramsay Way Awards.

PEOPLE CARING FOR PEOPLE HOSPITAL, SITE OR TEAM

NAME

TITLE

Clinical Governance Unit

Susan Nilsson

National Credentialing Support Officer

Clinical Services Leadership and Professional Development

Katrina Demirdjian

Allied Health Team Leader

Environment

Cameron Brown

Relief Environmental Services Coordinator

Albury Wodonga Private Hospital

Louise Martyn

Quality and Risk Manager

Baringa Private Hospital

Heather McIntosh

Operating Theatre Educator

Baringa Private Hospital

Deb Mulrooney

Catering

Berkerley Vale Private Hospital

Robbie Small

Social Worker

Berkeley Vale Private Hospital

Louise O’Neill

Exercise Physiologist

Berkerley Vale Private Hospital

Anissa Drennan

Director of Clinical Services

Castlecrag Private Hospital

Ria Nowlan

Registered Nurse

Figtree Private Hospital

Susan Gillespie

Allied Health Assistant

Figtree Private Hospital

Emma Lumby, Susan Gillespie, Michael Allanson, Hien Nguyen

Day Program Allied Team

Figtree Private Hospital

Emma Lumby, Hien Nguyen, Thomas Exercise physiologist, Physiotherapist, Allied Otto, Michael Allanson, Susan Gillespie, Health Assistant, Administration Coordinator Regina Anderson

Hunters Hill Private Hospital

Disney Subhasingha Arachchige

Front Desk Receptionist

Kareena Private Hospital

Bev Feegan

Registered Nurse/Midwife

Lake Macquarie Private Hospital

Cindy Magin

Registered Nurse

Lake Macquarie Private Hospital

Joanne Bracken

Clinical Nurse Specialist

Lake Macquarie Private Hospital

Joanne Younger

Endorsed Enrolled Nurse

HOSPITAL, SITE OR TEAM

NAME

TITLE

Mt Wilga Private Hospital

Jennifer King

Director of Allied Health

North Shore Private Hospital

Cherie Princess Deduyo

Registered Nurse

Port Macquarie Private Hospital

Jessica Southwell

Clinical Nurse Specialist

Ramsay Surgical Centre Miranda

Jennifer Kenaly

Endorsed Enrolled Nurse

St George Private Hospital

Mariana Muhardi

Physiotherapy Assistant

Warners Bay Private Hospital

Marzia Bettini

Registered Nurse

Wollongong Private Hospital

Emma Bennett

Enrolled Nurse Maternity Ward

Cairns Private Hospital

Debra McKechnie

Front Reception / Administration

Greenslopes Private Hospital

Sharv Marla Kumar

Registered Nurse

Hillcrest Rockhampton Private Hospital Chris Turnbull

Endorsed Enrolled Nurse

North West Private Hospital

Kylie Flemming

Rehabilitation and Return to Work Coordinator

Pindara Private Hospital

Kayleigh Cherry

Graduate Endorsed Enrolled Nurse

Ramsay Clinic Newfarm

Lauren Mactaggart

Admission Clerk

Sunshine Coast University Private Hospital

Cassie MacDonald

Registered Oncology Nurse

Sunshine Coast University Private Hospital

Sabrina Lewis

Registered Oncology Nurse

St Andrew’s Ipswich Private Hospital

Jolanda Randall

Endorsed Enrolled Nurse

St Andrew’s Ipswich Private Hospital

Ryan Park

Allied Health Services Manager

Donvale Rehabilitation Hospital

Cate Landers

Associate Nurse Unit Manager

Ramsay Clinic Albert Road

Carolyn Shaughnessy

Advanced Enrolled Nurse

Shepparton Private Hospital

Justine Eyles

Housekeeping Manager

Waverley Private Hospital

Beth Browne

Advanced Enrolled Nurse

Glengarry Private Hospital

Day Procedure Unit

All employees in the Day Procedure Unit

Hollywood Private Hospital

Grace Pryde

Clinical Nurse Manager

Joondalup Private Hospital

Tina Garlett, Sherrilee Riddell, Jasmine Howard

Aboriginal Liaison Officers

Peel Health Campus

Jessamy Harvey

Workplace Heath and Safety Manager

INNOVATION AND EXCELLENCE HOSPITAL, SITE OR TEAM

NAME

TITLE

Digital, Technology & Data

Fathima Nooriya Farin

IT Services Analyst

Digital, Technology & Data

Hung Dao

IT Senior Service Desk Analyst

Doctor Engagement

Wendy Bierer and Sandra Southwell

GP Liaison and Business Development Manager

Environment

Anne Paul

Team Leader

Finance

Lee Sexton

Director of Finance - Newcastle Region

Hospital Regional Managers

Letalia Thornberry

Health Information Manager SA/WA

HR

Penny O’Neil

Human Resources Business Partner

Research

Danielle French

Senior Project Manager

Quality and Safety

Amy McGavin

Acting Quality and Care Manager

Finance

Jonathan Molnar

Finance BI Applications Manager

Berkeley Vale Private Hospital

Rebecca Jepson

Allied Health Manager

Castlecrag Private Hospital

Nikki Todd

Quality Manager

Hunters Hill Private Hospital

Heidi Matthews

Registered Nurse

Kareena Private Hospital

Andrea Turner

Clinical Support Nurse

Lake Macquarie Private Hospital

Elaine Grainger

Endorsed Enrolled Nurse

Mt Wilga Private Hospital

Jennifer King

Allied Health Director

Mt Wilga Private Hospital

Vanessa Van Vliet

Lymphoedema Team Leader

North Shore Private Hospital

Carolina Palacio

Clinical Nurse Specialist/Clinical Nurse Educator

Port Macquarie Private Hospital

Glen Wilton

Allied Health Assistant

Ramsay Clinic Northside

Rebecca Gravitis

Day Programs Manager

Ramsay Clinic Northside

Hannah Van Ham

Administration Officer - Neurostimulation Department

St George Private Hospital

Colette Lamberton

Clinical Nurse Specialist & Registered Midwife

Cairns Private Hospital

Sharyn Bentley

Registered Nurse Stoma Therapist

Hillcrest Rockhampton Private Hospital Caroline Dayas

Nurse Unit Manager, Medical Ward

North West Private Hospital

Susie Gauci

Consulting Suites Co-Ordinator

Pindara Private Hospital

Clinical Trials Unit

Clinical Trial Coordinators, Investigators, Admin staff

Sunshine Coast University Private Hospital

Sue Fuller

Central Sterile Services Department Manager

St Andrews Ipswich Private Hospital

Kathryn Lumsden

Administrative & Health Information Manager

Donvale Rehabilitation Hospital

Elise Pound

Occupational Therapist

The Border Cancer Hospital

Tamara Adams

Nurse Practitioner - Symptom and Urgent Review Clinic

Glengarry Private Hospital

Mary Houston

Day Procedure Unit

Hollywood Private Hospital

Mitko Gramatikov

Cleaner

Joondalup Health Campus

Sheila Johnston

Rapid Access Clinic for the Elderly Nurse Navigator

Peel Health Campus

Leonie Kiernan

Comprehensive Care Coordinator

Peel Health Campus

All employees at Peel Health Campus

All employees at Peel Health Campus

HOSPITAL, SITE OR TEAM

NAME

TITLE

Castlecrag Private Hospital

Matina Spiropoulos

Theatre Bookings Officer

Hunters Hill Private Hospital

Michelle Skrivanic

Scrub Scout Nurse

Kareena Private Hospital

Ken Barkey

Supply manager

Lake Maquarie Private Hospital

Lesley Hicks

Supply Officer

Mt Wilga Private Hospital

Jennifer King

Allied Health Director

North Shore Private Hospital

Joana Maria

Housekeeper

North Shore Private Hospital

Barbara Maguire

Registered Midwife

St George Private Hospital

Narelle Dean

Infection Prevention & Control Consultan

Greenslopes Private Hospital

Morgan Oetting

Informed Financial Consent Officer

North West Private Hospital

Katie Foy

Clinical Nurse of Anaesthetics

Sunshine Coast University Private Hospital

Maxine Monro

Administration Manager

St Andrews Ipswich Private Hospital

Lyndall Jones

Housekeeper

Murray Valley Private Hospital

Maria Walsh

Physiotherapist

Glengarry Private Hospital

Sharon Bree

Registered Nurse, Day Procedure Unit

Hollywood Private Hospital

Robin Archer

Capital & Equipment Purchasing Manager

Peel Health Campus

Whelan Ward

All employees in Whelan Ward

RAMSAY CARES

I’m a great believer in, you can just about fix anything if you put your mind to it and have good people to help you.