Introduction to Radar Healthcare

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Revolutionise Your Outcomes with Radar Healthcare: Excellence Across Your Health and Social Care Organisation

“Unlocking excellence across all health and social care requires seamless, automated data integration to help drive continuous improvement. Our innovative risk, quality, and compliance software comes equipped with intelligent analytics which enables real-time decision-making based on data insights, which enhances patient safety and resident outcomes, mitigates risks, ensures compliance, and improves operational efficiency. It’s the future of care delivery, right at your fingertips.” Paul Johnson, CEO and Co-founder, Radar Healthcare

Elevate your health and social care organisation with Radar Healthcare, your catalyst for proactive, positive change and the delivery of unparalleled health and social care.

The right digital technology can support the quest for excellence across your health and social care organisation. Using intelligent analytics from the data you capture allows you to proactively identify and address the health and social care needs across different areas of your organisation – improving health outcomes, reducing hospital admissions and administrative time and lowering costs. This is achieved by enabling actions to be triggered directly from data, in real-time, by monitoring data patterns and using this data to create events, automate notifications around concerns, and improve operational intelligence.

Working in this proactive way leads to a reduction in adverse events, reduced clinical claims, enhanced reputation and improved patient safety and resident outcomes across your whole health and social care organisation.

Shaping the future of health and social care

A revolutionary risk, quality, and compliance software designed to ensure the safety of the people your support while delivering excellent care outcomes.

Radar Healthcare’s features:

• Compliance Tools: Navigate seamlessly with Workforce Compliance and Document Management, ensuring compliance is second nature.

• Activity Tools: Manage incidents, events, and workflows effortlessly with Radar Healthcare’s intuitive tools.

• Quality Assurance Tools: Conduct audits, schedule tasks, and plan actions seamlessly for excellent care outcomes.

• System Management Tools: Utilise our unique tools within Radar Healthcare to give you the flexibility you need when it comes to capturing the information most valuable to implement positive change.

• Powerful Analytics: Create dynamic dashboards for internal and external stakeholders, providing a comprehensive overview for anyone who needs to know what is happening in any part of your health and social care organisation.

• Unique API: Allows you to bring data in from other systems (e.g., Electronic Patient Records) as well as hosting forms externally using QR codes and URLs (e.g., patient feedback forms). The data within Radar Healthcare flows bidirectionally, allowing you to seamlessly retrieve information from Radar Healthcare for integration into data warehouses, or import data from external sources and systems into the Analytics module.

Embracing interoperability

Open APIs, and IHI Triggers for better health and social care delivery and outcomes

CARE ECONOMY

Actionable data that highlights themes, trends and risks from both quantitative and qualitative sources

Machine learning to automate workflows and implement plans. Live training and guidance at the push of a button directly to an entire workforce.

reports • Pathway reports

Experience world-first innovation

Automatic triggers are used to enhance safety, eliminate manual tasks, and save invaluable hours for dedicated clinical staff.

Interoperability plays a crucial role in fostering collaboration across health and social care organisation. This enables diverse information platforms, devices, and applications to access, exchange, and integrate data seamlessly, working collectively in a synchronised manner.

Radar Healthcare’s risk, quality, and compliance system exemplifies this through an open Application Programming Interface (API) and Institute of Health Improvement (IHI) Triggers to strengthen quality and safety.

Through our API, Radar Healthcare seamlessly integrates with software such as Electronic Patient Records (EPRs) and third-party systems to share critical data. This integration allows the direct incorporation of IHI Triggers into the EPR system, identifying incidents and predicting risks. Automatic triggering of event workflows ensures that the relevant people are promptly alerted, facilitating a proactive approach to patient safety.

By linking up disparate systems and enabling them to ‘talk’ to each other, health and social care organisations can avoid data silos, minimise the potential for errors and duplications, and encourage a more proactive approach rather than reactive.

The power of digital transformation

Significant increase in audit completion and compliance

“We have nearly reached 90% monthly completion for all of our locations who are undertaking their audits on Radar Healthcare without any problems at all. Audit compliance has also improved since the Radar Healthcare launch from 55-60% to 80%. So, both completion and compliance has increased significantly.”

Juliette Hughes, Deputy Chief Nurse, North Bristol NHS Trust

Elevating care through continuous learning

“We’re creating a new innovative insights model and Radar Healthcare is integral to this. We want early warnings and holistic views across our homes. Having that central spine means we can start to have proper conversations around where we can develop meaningful quality improvements and the really exciting element is the insight.”

Antony Hall, Director of Regulation, HC-One

Creating safer and more positive environments for patients

“The implementation of our Positive Behaviour Support (PBS) plans, driven by our strategic and analytical efforts within Radar Healthcare, led to a substantial decrease in incident rates and notably enhanced the safety and well-being of both the individuals we support and our colleagues. Our focused interventions resulted in a Group-wide reduction of over 48% in physical assault events and a 65% decrease in accidents and incidents that are notifiable to insurers.”

Jo Lourmpa, Lead Specialist Support Manager, Lifeways’ Group

Future

proof

platform for all new frameworks

The Radar Healthcare platform has been developed to future-proof healthcare organisations when meeting regulatory standards. Its flexibility allows for Trusts like Guy’s and St. Thomas’ to focus on one single, easy-to-use platform, and configure new processes and frameworks, such as LFPSE and PSIRF, in a way that is logical to them.

Feedback responses increased by 3,000%

Working with our partners

Easily accessible. real-time data insight dashboards

“Radar Healthcare gave us a considerable amount of information following the CQC requests, both during the inspection and afterwards...So a number of the elements they look for in regulated activities Radar Healthcare helped us to provide that evidence easily, comprehensively and succinctly.”

Darren Davies, Head of Quality and Compliance, Midlands Air Ambulance Charity

One easy-to-use, central system for enhanced care insights

“By standardising our processes across the group and gathering the right data, our team will quickly and easily be able to demonstrate our robust standards to regulators. The benefits of implementing one single platform such as Radar Healthcare will save time on admin which they can ultimately give back to our residents in the form of care.”

Julie Rayner, Care Quality Governance and Compliance Director,

Partners also highlighted:

• The significance of value for money.

• Saving time for busy teams from front line users to board members.

• All processes in one platform offers a holistic view, enhancing accessibility, collaboration, and transparency.

• Streamlined processes lead to improved compliance and higher regulatory ratings.

Area managers saved an average of 2 days a month on reporting

Hallmark Luxury Care Homes

Engaging with our partners: Our world-class community

• Community Forum : Our Community Forum is there to bring all of our partners together. It’s a platform to share ideas with us about what you want to see in development, speak to your peers about best practice and the go to place for hints and tips on getting the best out of Radar Healthcare.

• Podcast : What The Health Tech? is our very own podcast launched in 2022. The bi-weekly episodes are designed to keep professionals across health and social care up-to-date on the latest topics, best practice and innovation in the industry. Our vision is to provide a platform for people to have open discussions about how we tackle challenges, create change and make an impact on lives. Episodes are now available to watch via YouTube and wherever you get your podcasts. Just search ‘What the HealthTech?’

• Roundtables / Workshops: Our roundtables and workshops take place across the UK and are designed to bring industry experts, our partners and those across the Radar Healthcare team together to discuss the key topics of the moment!

• User Group : Run externally by our partners and those within the industry (headed up by Guy’s and St Thomas’ NHS Foundation Trust Risk Systems Manager), our user group is a way for open discussions to take place and for feedback to come back to our team to ensure everyone is getting the best experience possible using Radar Healthcare.

“Real partnership working is evident in understanding our vision for the system and its role in quality assurance and improvement across our hospital trust. The thirst for innovation is inspiring and we have shared values in this respect which is very important to build confidence that the system will be delivered to meet our requirements.”

Capterra Review, 2024

Why Radar Healthcare?

PARTNER

with some of the world’s leading healthcare providers and cover all areas of health and social care: Cleveland Clinic, Bupa, NHS Trusts, Integrated Care Boards, HC-One, United Emirates Healthcare and…

APPOINTED

as the as the chosen Incident Reporting and Learning System for Qatar’s national healthcare system in 2024

“We were really keen to look for something in terms of software that was going to help us connect all sorts of different quality governance processes that exist in the NHS. One of the things in my various roles over the past few years that I’ve found really challenging is helping clinical teams to see a picture of all of these different processes in one place.”

“It’s really important that as a company, we give our staff the tools to enable them to deliver the best care, as that’s what they want to do. Our managers and teams don’t come here every day just to do the same job. They constantly want to give people the best possible life, so we need to give them the tools to enable that in a simple way, but in an insightful way.”

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