Workplace Readiness for Health Professionals
Practice Exam
Course Introduction
Workplace Readiness for Health Professionals equips students with essential skills and knowledge to effectively transition from academic training to professional practice in diverse healthcare settings. The course covers topics such as professional communication, teamwork, cultural competence, patient safety, ethical decision-making, and time management. Students engage in practical exercises and case studies that simulate real-world scenarios, fostering critical thinking and adaptability. Emphasis is placed on understanding workplace expectations, navigating interprofessional dynamics, and developing strategies to manage stress and maintain well-being. By the end of the course, participants are prepared to demonstrate professionalism and competency as they embark on their health care careers.
Recommended Textbook
Career Development for Health Professionals 4th Edition by Lee Haroun MA MBA
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413 Verified Questions
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Page 2
Chapter 1: Your Career Starts Now
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Sample Questions
Q1) Developing a philosophy of work now will increase your chances of finding satisfaction in your work later.
A)True
B)False
Answer: True
Q2) Some information in health care, such as the content of medical records, must be kept private. This is known as _____.
A) certification
B) confidentiality
C) consequence
D) competency
Answer: B
Q3) Making an effort to understand the feelings and opinions of others is called _____.
A) empathy
B) sympathy
C) reason
D) integrity
Answer: A
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Chapter 2: Your Resume Starts Now
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Sample Questions
Q1) Visualization is a success technique in which you
A) write positive goals you wish to achieve.
B) observe and learn from people who are successful.
C) create mental images of yourself succeeding in a specific situation.
D) maintain a positive attitude.
Answer: C
Q2) When preparing to put together a budget to determine how much you need to earn to cover your living expenses, you should
A) include only your major expenses such as rent and car payments.
B) keep track of as many of your expenses as possible for 2 or 3 months.
C) save time by just estimating what you think you spend.
D) record in detail everything you spend for several months.
Answer: B
Q3) An example of good personal hygiene is
A) completing your work on time.
B) brushing your teeth twice a day.
C) being courteous with patients and coworkers.
D) working without supervision.
Answer: B
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Page 4
Chapter 3: Developing Your Personal Skills
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Sample Questions
Q1) Which action demonstrates a healthy attitude when dealing with a classmate who has hurt your feelings?
A) Realize that this incident will be of little importance in the future.
B) Find ways to get even with this person so you can have peace of mind.
C) Complain to friends about the incident so you can get it off your chest.
D) Think about other times when this person has offended you.
Answer: A
Q2) A health care worker who feels overworked and experiences physical and emotional exhaustion may be suffering from
A) stress.
B) burnout.
C) procrastination.
D) insomnia.
Answer: B
Q3) Cramming is an effective way to study because it forces you to really concentrate on the material.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Strategies for Adult Students
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Sample Questions
Q1) Sarah is a single mom who attends school in the morning and then works the evening shift in a restaurant. Her greatest challenge in school is likely to be
A) learning new information.
B) getting to know her classmates.
C) developing effective time-management skills.
D) passing her classes.
Q2) If school stresses you out, complaining to friends is a good outlet for your frustrations.
A)True
B)False
Q3) Which of the following goals is most likely to ensure career success?
A) Master the knowledge and skills presented in your educational program.
B) Earn A's in all your classes.
C) Pass all tests with the highest grade possible.
D) Maintain perfect attendance.
Q4) If your spouse seems to resent your return to school, it is best to discuss the problem openly.
A)True
B)False
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Chapter 5: Strategies for English As A Second Language
Students
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Sample Questions
Q1) What should you do when you make a mistake while you are speaking English?
A) Take it as an opportunity to learn.
B) Be embarrassed and apologize.
C) See it as proof that you will never speak English well.
D) Consider it to be an example of how difficult it is to learn English.
Q2) The students most likely to learn to speak English well are the ones who
A) sit quietly and pay attention in class.
B) take every opportunity to talk with English-speaking people.
C) do all their homework assignments.
D) speak only with people they know.
Q3) Which of the following sentences is written correctly?
A) Although he was in pain, he was cooperative with the nurse.
B) Although he was in pain, but he was cooperative with the nurse.
C) Although he was in pain and he was cooperative with the nurse.
D) Although he was in pain, because he was cooperative with the nurse.
Q4) If you want to develop a standard American accent, the best models would be
A) your friends and classmates.
B) your instructors.
C) movie stars.
D) television news announcers.
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Chapter 6: Strategies for Students with Learning Disabilities
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Sample Questions
Q1) Why are learning disabilities sometimes referred to as "hidden" or "invisible" disabilities?
A) It is common for people to hide the fact that they have them.
B) They are very difficult to diagnose.
C) Many affected persons do not realize they have them.
D) Society does not want to deal with them.
Q2) If you are a hyperactive person, which of the following suggestions would most likely be helpful?
A) Engage in physical exercise just before bedtime to tire yourself out.
B) Do relaxation exercises or yoga regularly.
C) Concentrate on sitting quietly for long periods of time.
D) Watch television in the evenings before going to bed.
Q3) Which of the following has been found to be helpful in overcoming learning disabilities?
A) Avoiding classes that require lots of reading
B) Getting more sleep than the average person
C) Engaging in regular physical exercise
D) Studying for very short periods of time
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Chapter 7: Developing Your Paper Skills I: Intake of Information
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Sample Questions
Q1) What is the best way to handle unfamiliar words as you encounter them in your reading?
A) Write a list as you read so you can look up all of them at once.
B) Underline them in your book so you can ask the instructor at the next class session.
C) Guess their meaning from the words and sentences around them.
D) Look them up as soon as you come across them.
Q2) Instructors often give hints about what will be included on their tests.
A)True
B)False
Q3) The sections of textbooks that contain useful supplementary information, such as measurement conversion tables, are called
A) objectives.
B) appendices.
C) prefaces.
D) references.
Q4) Informal outlines are the best way to take notes in class.
A)True
B)False
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Chapter 8: Developing Your Paper Skills II: Output of Information
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Sample Questions
Q1) The increased use of e-mail as a form of communication has made it less important to have good writing skills.
A)True
B)False
Q2) Which is the best reason for using correct grammar in your writing?
A) It is a sign of an educated person.
B) It is a legal requirement for health care documentation.
C) It helps your readers understand your meaning.
D) Medical insurance companies will not process claims that contain grammatical errors.
Q3) If you're having trouble completing a writing assignment, good advice is to write just one version without wasting a lot of time with rewrites.
A)True
B)False
Q4) A common rule of spelling states "i before ____ except after A) a B) e
C) o D) u
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Chapter 9: Developing Your Practical Skills
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Sample Questions
Q1) A major component of critical thinking is
A) looking at things with a negative attitude.
B) being judgmental of people with whom you disagree.
C) looking for faults and errors.
D) using logic and reasoning to make decisions.
Q2) Health care workers use both Fahrenheit and Celsius graded thermometers to measure body temperature. Which temperature expressed in Celsius is equivalent to 98.6° F?
A) 32° C
B) 37° C
C) 66.6° C
D) 212° C
Q3) The most important reason for learning the specialized vocabulary used in math is to
A) make it easier to understand and discuss math operations.
B) help you get all A's in math.
C) give you the self-confidence to work math problems.
D) overcome math anxiety.
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11
Chapter 10: Developing Your People Skills
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Sample Questions
Q1) If you find it difficult to remember what you want to say when giving oral presentations, the best memory jogger is likely to be
A) a complete outline.
B) key points written on note cards.
C) major topics on PowerPoint slides.
D) a fully written paper.
Q2) If you are working with a patient whose health care beliefs are different from traditional Western medicine and he seems hesitant about the medical treatment he is to receive, it is best to
A) explain to him why his beliefs are wrong.
B) ask him to explain his feelings about the treatment.
C) not worry about his beliefs and proceed with the treatment.
D) agree with him so as not to upset him.
Q3) A good way to show empathy when someone tells you about a problem is to talk about similar problems you've had.
A)True
B)False
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Chapter 11: Becoming a Professional
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Sample Questions
Q1) Part of Jasmine's job is to educate patients recently diagnosed with diabetes about self-care. Which is the most important consideration as she prepares her message?
A) Her knowledge of her subject.
B) How much time she has to spend with the patient.
C) The patient's age and level of education.
D) The seriousness of the patient's condition.
Q2) Why is professionalism especially important in health care?
A) Patients have high expectations
B) Health care is expensive
C) Employers are more demanding than in other fields
D) It is a service industry
Q3) Many patients rely on personal recommendations from family members and friends when choosing their health care provider.
A)True
B)False
Q4) Active listening is a skill that just comes naturally to people who care about others.
A)True
B)False
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Chapter 12: Beginning the Job Search
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Sample Questions
Q1) It is good practice to let your school know when you are hired after graduation.
A)True
B)False
Q2) You should plan to attend any interviews your school staff set up for you.
A)True
B)False
Q3) Which statement best describes health care employment?
A) Health care jobs are not affected by government regulations.
B) There are always jobs available in health care.
C) The number of job openings is influenced by overall economic conditions.
D) There is always lots of competition for jobs.
Q4) To assist you in your job search, electronic mailing lists and newsgroups can be used to
A) post your resume.
B) share information and ideas.
C) request job interviews.
D) learn about job openings.
Q5) The Internet is the way most people are getting jobs these days.
A)True
B)False
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Chapter 13: Finalizing Your Employment Presentation
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Q1) Which of the following respiratory therapy graduates would most likely benefit from using a chronological resume?
A) Jose has held several jobs as a hospital orderly and certified nursing assistant.
B) Laurie worked as a housewife and mother before enrolling in school.
C) Keisha is a recent high school graduate and has limited work experience.
D) Greg worked as a welder for several years.
Q2) When preparing a list of references, it is essential that you
A) ask for permission before listing a person as a reference.
B) only include each reference's telephone number or e-mail address.
C) list only those people who are personal friends.
D) include your references on your resume.
Q3) In the Work History section of your resume, you should only list jobs that are related to work in health care.
A)True
B)False
Q4) When mailing a resume to a potential employer, always include a cover letter. A)True B)False
Page 15
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Chapter 14: The Interview
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Sample Questions
Q1) If you arrive for an interview and are kept waiting, it would be best to
A) wait 20 minutes, then leave without saying anything to anybody.
B) wait for the interviewer, but let her know you think it was rude to keep you waiting.
C) attend the interview, be gracious, and not show irritation.
D) wait 15 minutes, then tell the receptionist you are not interested in the job.
Q2) Which of the following should you do at every interview?
A) Listen carefully to what the employer says.
B) Explain your training in detail.
C) Answer the interviewer's questions as briefly as possible.
D) Use your portfolio to back up all your qualifications.
Q3) The interviewer asks you a non-offensive question you believe may be illegal. What is the best thing to do?
A) Refuse to answer the question.
B) State that the question is illegal.
C) Try to identify the interviewer's real concern and then respond to it.
D) Go ahead and answer the question.
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Chapter 15: After the Interview
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Sample Questions
Q1) Which of the following is inappropriate to disclose when discussing with a classmate how a job interview went?
A) The job didn't sound like what you expected.
B) The facility is located too far from your home.
C) You thought the interviewer was an idiot.
D) The job required skills that aren't your strengths.
Q2) Why are 401(k) retirement plans often better than saving money in a bank account?
A) You don't pay taxes on the money you contribute or interest you earn until you draw the money out after age 59 1/2
B) Employers have to match the amount you contribute each year.
C) The money you put into the plan earns more interest than what banks pay.
D) All of the above.
Q3) It is not necessary to write a follow-up note to an employer with whom you interviewed but who does not offer you a job.
A)True
B)False
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Chapter 16: Success on the Job
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Sample Questions
Q1) Health care facilities are regulated by a variety of governmental and private agencies.
A)True
B)False
Q2) "Believing in your self-worth" is best demonstrated by
A) standing up for your rights at work.
B) demonstrating great self-confidence.
C) recognizing that what you do makes a difference.
D) demanding respect from others.
Q3) The main purpose of the Occupational Safety and Health Act is to ensure
A) the safety of patients in health care facilities.
B) that patients receive proper medical care in hospitals.
C) that employers provide safe workplaces for their employees.
D) that patient confidentiality is maintained at all times.
Q4) You just started your first job in health care. Which action is most likely to help you achieve success?
A) Take care that you get too stressed
B) Shift your attention from yourself to others
C) Make friends with your supervisor
D) Try to perform your assigned tasks perfectly
Page 18
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Chapter 17: Navigating Your Career
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Q1) Sandra has worked as a nursing assistant for several years. To move up the nursing career ladder, she needs to
A) earn a promotion at the hospital where she works.
B) return to school to study nursing.
C) take continuing education classes.
D) offer to work additional hours and take on extra duties.
Q2) Starting a business of your own would be a good idea if you are interested in health care but lack self-confidence and prefer to work alone.
A)True
B)False
Q3) Which is the best action to take if you want to leave your current job?
A) Inform your employer that you are looking for another job so he or she has time to find a replacement.
B) Give at least 2 weeks' notice.
C) Use any sick days you have accumulated to update your resume, attend interviews, and do other job-search activities.
D) Quit your job immediately so you can focus on finding a better one.
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