Workplace Diversity
Final Test Solutions
Course Introduction
Workplace Diversity explores the various dimensions of diversity within professional environments, including but not limited to race, gender, age, ethnicity, sexual orientation, disability, and cultural background. The course examines the benefits and challenges of a diverse workforce, strategies for fostering an inclusive workplace culture, and the legal, ethical, and social implications of diversity in organizations. Through case studies, discussions, and practical projects, students gain skills to recognize and address bias, enhance intercultural communication, and implement effective diversity management practices to build stronger, more innovative, and equitable organizations.
Recommended Textbook Diversity in Organizations 3rd Edition by
Myrtle P. Bell
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16 Chapters
534 Verified Questions
534 Flashcards
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Page 2
Chapter 1: Introduction to the Study of Diversity in Organizations
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30 Verified Questions
30 Flashcards
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Sample Questions
Q1) Despite the amount of media attention focusing on lawsuits and damage settlements, an organization's likelihood of being sued is relatively small.
A)True
B)False
Answer: True
Q2) People who are not personally affected by discrimination may still find overt discrimination offensive and choose to spend their dollars in organizations that do not discriminate.
A)True
B)False
Answer: True
Q3) The term "ethnicity" refers to
A) differences between Hispanics and Asians.
B) a shared national origin or cultural heritage among people.
C) biological differences identifiable by scientists.
D) race
Answer: B
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Page 3
Chapter 2: Theories and Thinking About Diversity
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30 Flashcards
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Sample Questions
Q1) Hostile sexism is an antipathy toward women based on negative stereotypes.
A)True
B)False
Answer: True
Q2) Minority groups are not necessarily fewer in number than majority groups.
A)True
B)False
Answer: True
Q3) At times, non-dominant group members adhere to stereotypes about their own groups.
A)True
B)False
Answer: True
Q4) According to the text, characteristics of minority or non-dominant groups often include
A) identifiability, differential income, discrimination, and group awareness.
B) identifiability, visibility, discrimination, and group dynamics.
C) identifiability, differential power, discrimination, and group awareness.
D) visibility, differential income, discrimination, group awareness
Answer: C
Page 4
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Chapter 3: Legislation
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Non-marital partners parenting their partners' children are not currently covered under the FMLA.
A)True
B)False
Answer: False
Q2) Sexual harassment of employees by customers
A) has a minimal effect on employees.
B) is not covered by sexual harassment laws.
C) leads to lower productivity, stress, and turnover.
D) is considered an occupational hazard that is not under the control of the employer.
Answer: C
Q3) Which of the following is not included in Title VII of the Civil Rights Act of 1964 prohibitions against discrimination?
A) Race.
B) Sex.
C) Age.
D) Religion.
Answer: C
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Page 5
Chapter 4: Blacksafrican Americans
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Removing name and sex-identifying information from resumes may be helpful in reducing discrimination.
A)True
B)False
Q2) The Civil Rights Movement of the 1960s
A) was less successful than the movement of the 1930s and 1940s.
B) primarily occurred in the North.
C) had no assistance from Jewish allies.
D) included lunch counter sit-ins that college students organized.
Q3) In empirical research on access to employment, researchers found that
A) applicants with "Black-sounding" names were three times less likely to be called for interviews than applicants with "Hispanic-sounding" names.
B) applicants with "White-sounding" names were two times more likely to be called for interviews than applicants with "Hispanic-sounding" names.
C) having higher quality resumes did not increase the number of callbacks for Black applicants.
D) having a "White-sounding" name was equivalent to adding a college degree and an MBA to a person's qualifications.
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Chapter 5: Latinoshispanics
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) In terms of marketing to Latinos, in the Hispanic Opinion Tracker study,
A) Latinos prefer to use credit instead of cash for their purchases.
B) Latinos were found to spend less than other customers.
C) Hispanics were more likely to report stronger enthusiasm about shopping than other survey participants.
D) Hispanic marketing is not worth the effort due to their poverty.
Q2) Hispanic men participate in the workforce at higher rates than non-Hispanic White men.
A)True
B)False
Q3) Racial profiling by police occurs against Latinos, Blacks, Asians, and others of color in the U.S.
A)True
B)False
Q4) Racial profiling and customer abuse and mistreatment
A) partly result from poor management practices and lack of supervision.
B) are practices that all organizations avoid in order to attract customers.
C) will not result in negative publicity against organizations due to media bias.
D) are unfounded accusations from people who are part of activist organizations.
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Chapter 6: Asians and Asian Americans
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30 Verified Questions
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Sample Questions
Q1) Regarding Asians' earnings
A) large numbers of Asians reside in cities having high costs of living and this reflects Asians earnings relative to other racial groups that are more geographically dispersed.
B) There are less Asians living in poverty than Whites.
C) Asians' high education levels contribute to their freedom from earnings discrimination.
D) much is unknown about their earnings since most of it is unreported.
Q2) Asian Americans' employment experiences
A) almost always result in access and favorable treatment.
B) has thus far avoided an encounter with the glass ceiling.
C) include being steered to jobs deemed inappropriate for them.
D) are sometimes shaped by stereotypes and media representations.
Q3) A 1922 court ruled that Asian Indians were Caucasian but were not White.
A)True
B)False
Q4) Asian Americans are one of the fastest growing racial/ethnic groups in America.
A)True
B)False
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Chapter 7: Whiteseuropean Americans
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) Prior to the 1850 census, categories included "free Whites."
A)True
B)False
Q2) Along with other groups, Whites should view diversity as a potential source of competitive advantage.
A)True
B)False
Q3) A higher proportion of White men were managers in the private sector in 2000 than in 1966.
A)True
B)False
Q4) The population of Whites in the U.S. is slowly increasing after a period of stagnation.
A)True
B)False
Q5) Frank McCloskey, Vice President of Georgia Power from 2000 to 2010,
A) is a Black man who became Georgia Power's first Vice President of diversity. B) has been recognized for his diversity efforts.
C) thinks the U.S. is past racial issues.
D) was fired for extremism on racial issues and then formed a lobbying group.
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Chapter 8: American Indians, Alaska Natives, and
Multiracial Group Members
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30 Verified Questions
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Sample Questions
Q1) The Mâori are indigenous people to New Zealand.
A)True
B)False
Q2) The majority of American Indians live on reservations.
A)True
B)False
Q3) American Indians and Alaska Natives are less likely than all racial and ethnic groups to have a college degree.
A)True
B)False
Q4) Which of the following is true of multiracial people?
A) Multiracial people do not appear to be only one race.
B) Care should be taken to avoid grouping multiracials with one group and ignoring the other(s) aspects of their identity.
C) Having a culture of nondiscrimination in an organization does not help avoid inadvertent discrimination against invisibly multiracial individuals.
D) Only those who have four or more racial identities are considered to be multiracial.
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Chapter 9: Sex and Gender
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Men are about 15% of sexual harassment targets.
A)True
B)False
Q2) Employers may find unintended positive outcomes result from efforts to remove discriminatory barriers to employment.
A)True
B)False
Q3) Regarding gender and poverty,
A) women's greater amount of part-time work positively affects them during their work lives and during their older years.
B) women's lower participation in the workforce can negatively affect them during their younger and older years.
C) around the world, most women are now earning more than men and have become less likely to live in poverty than men.
D) Any relationship between the two is either coincidental or fictional.
Q4) Quid pro quo harassment includes such things as jokes and photographs.
A)True
B)False
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Chapter 10: Work and Family
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) More households are headed by single women than there are married couple families with an employed husband and an unemployed wife.
A)True
B)False
Q2) Which of the following is not true of the Pregnancy Discrimination Act?
A) Women who are pregnant must be allowed to continue working as long as they are able to perform their jobs.
B) Women who are temporarily unable to perform their jobs must be treated the same as any other employee with a temporary disability.
C) Co-pays for pregnancy must be the same as those provided for other medical conditions.
D) The Pregnancy Discrimination Act requires employers to provide medical benefits for pregnancy and related conditions.
Q3) On average, working mothers experience an 11% wage penalty per child.
A)True
B)False
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Page 12
Chapter 11: Sexual Orientation
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30 Verified Questions
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Sample Questions
Q1) Estimates are that about 20% of the people in the U.S. are gay or lesbian.
A)True
B)False
Q2) Research has found that people who perceived sexual orientation discrimination in their workplace had more negative job attitudes and lower satisfaction.
A)True
B)False
Q3) Thomas, a gay man who works at a large hotel chain experienced extreme verbal and physical harassment at work because he did not conform to his coworkers' expectations for men. Which of the following is most likely?
A) Thomas probably has no recourse.
B) Thomas may file a discrimination claim under the Employment Non-Discrimination Act (ENDA).
C) Thomas may file a claim under Executive Order 11478.
D) In the absence of prohibitions from sexual orientation discrimination, Thomas may have a claim under Title VII.
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Chapter 12: Religion
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Sample Questions
Q1) People of the same faith will all have the same level of religiosity.
A)True
B)False
Q2) Whites are more likely to regard themselves as being very religious than Blacks, Hispanics, and Asians.
A)True
B)False
Q3) American Jews
A) all share the same religious, ethnic, and cultural identities.
B) because they are readily identifiable, were easily discriminated against in the past.
C) have no members who are also Hispanic.
D) at one time were considered a separate race in the U.S.
Q4) Organizations should scrutinize their appearance requirements to determine if they may result in religious discrimination.
A)True
B)False
Q5) Nearly two-thirds of Arab Americans are Christian.
A)True
B)False
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Chapter 13: Age
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30 Verified Questions
30 Flashcards
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Sample Questions
Q1) The EEOC has no initiatives regarding youth at work.
A)True
B)False
Q2) Seeking lower turnover, absenteeism, inventory damage, and theft, some companies purposely hire older workers.
A)True
B)False
Q3) The term "prime age" refers to:
A) the age range of the most preferred employees, 25 to 35.
B) the time at which older workers reach their prime, 45-50.
C) the age at which people reach their prime, 18 to 25.
D) the period (age) of the prime interest rate charged by lenders.
Q4) Which is true of the Older Workers Benefit Protection Act?
A) It is designed to protect older workers from high cost prescriptions.
B) It is an amendment to Title VII of the Civil Rights Act.
C) It is evidence of the government's emphasis on worker security at the cost of employers.
D) It allows employers to provide lower benefits for older workers as long as the costs to provide those benefits are the same as the costs to provide benefits for younger workers.
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Chapter 14: Physical and Mental Ability
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) As the U.S. population ages, the proportion of people with a disability in the population is likely to grow.
A)True
B)False
Q2) Which of the following is true of disabilities and the performance evaluation process?
A) People with disabilities should not be held to the same standards for the essential job functions.
B) Vague performance standards may disadvantage people with disabilities.
C) Vague performance standards may help organizations avoid liability.
D) People with disabilities should not be provided negative feedback as this may reduce their motivation.
Q3) People with disabilities, unlike women, do not seem to experience the glass ceiling and job segregation.
A)True
B)False
Q4) Having a disability is a strong predictor of unemployment.
A)True
B)False
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Chapter 15: Weight and Appearance
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Sample Questions
Q1) When assessing appearance requirements, employers should consider which of the following?
A) Whether the applicant or employee puts too much emphasis on being overly neat and clean.
B) Is the requirement necessary to the safe operation of the business?
C) Recognize that the issue is simply appearance and not to get it confused with race, cultural, and ethnic issues.
D) That is a dangerous thing to consider thus employers should not look at a person until after the person is hired regardless of what the person will be doing on the job.
Q2) It is illegal in most states to fire someone because he or she is overweight.
A)True
B)False
Q3) Mortality rates for extremely thin people are higher than those for other people. A)True
B)False
Q4) Thin people may be in worse health than fat people.
A)True
B)False
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17
Chapter 16: International Diversity and Facing the Future
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Sample Questions
Q1) Discrimination based on sex, sexual orientation, and disability exists virtually everywhere and is an underlying feature of persistent poverty.
A)True
B)False
Q2) Eradicating discrimination would benefit individuals, organizations, the economy, and society.
A)True
B)False
Q3) Nearly 2 million of the poor in the United States are working poor, earning too little to escape poverty.
A)True
B)False
Q4) The results of eliminating discrimination and valuing diversity include A) increased poverty.
B) increased lifespans.
C) weaker economies.
D) disregard for human rights.
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