Workforce Planning Review Questions
Course Introduction
Workforce Planning provides students with the knowledge and tools necessary to strategically align an organizations workforce with its business objectives. The course explores key concepts such as analyzing labor supply and demand, forecasting workforce needs, identifying skill gaps, and developing effective talent acquisition and retention strategies. Through real-world case studies and practical exercises, students learn how workforce planning contributes to organizational agility, productivity, and long-term success, while also addressing issues related to diversity, succession planning, and the impact of technological change on workforce dynamics.
Recommended Textbook
Staffing Organizations 9th Edition by Herbert G Heneman III
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14 Chapters
1242 Verified Questions
1242 Flashcards
Source URL: https://quizplus.com/study-set/2415
Page 2
Chapter 1: Staffing Models and Strategy
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67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/47968
Sample Questions
Q1) A ________ staffing strategy would have an organization concentrate on acquiring new employees who can "hit the ground running."
A) pure acquisition
B) pure development
C) lead system
D) lag system
Answer: A
Q2) When jobs are highly fluid, it is probably advisable for organizations to focus more on.
A) person-job match
B) person-organization match
C) recruiter-recruit match
D) dynamic equilibrium
Answer: B
Q3) Outsourcing is ________.
A) setting up operations in another country
B) typically prohibited by law in most states
C) a strategy that is being used less and less
D) moving a business process to another vendor
Answer: D
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Chapter 2: Legal Compliance
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98 Verified Questions
98 Flashcards
Source URL: https://quizplus.com/quiz/47969
Sample Questions
Q1) Agencies that regulate fair employment practice exist at which level?
A) federal
B) state
C) local
D) all of the above
Answer: D
Q2) Applicant flow statistics look at differences in selection rates (proportion of applicants hired) among different groups for a particular job.
A)True
B)False
Answer: True
Q3) The Civil Rights Act specifically mentions employment practices that are permitted for employers.
A)True
B)False
Answer: True
Q4) The law prohibits the use of genetic information in employment.
A)True
B)False
Answer: True
Page 4
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Chapter 3: Planning
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/47970
Sample Questions
Q1) Federal contractors are legally required to have AAPs in place.
A)True
B)False
Answer: True
Q2) The four major internal and external influences on HR and planning are organizational strategy, organizational culture, labor markets, and technology.
A)True
B)False
Answer: True
Q3) Which of the following services is not provided by staffing firms?
A) Advance screening of job candidates
B) They may provide on-site managers to help with training
C) They absorb full legal liability for temporary workers
D) None of the above
Answer: C
Q4) Trend analysis directly takes into account external factors that might change trends.
A)True
B)False Answer: False
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Chapter 4: Job Analysis and Rewards
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/47971
Sample Questions
Q1) The job context component of a job description does not ________.
A) encompass both tasks and KSAOs
B) describe physical demands
C) describe environmental characteristics
D) address pay scales
Q2) When assessing appropriate rewards, organizations can use information from ________.
A) surveys conducted by the Department of Labor
B) surveys conducted by the Society for Human Resources Management
C) internal organizational sources
D) all of the above
Q3) Interviews and surveys of current employees on job rewards, no matter how comprehensive, miss several relevant groups of individuals.
A)True
B)False
Q4) The work setting, attire, environmental conditions, and job hazards are associated with a job's "context."
A)True
B)False
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Chapter 5: External Recruitment
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/47972
Sample Questions
Q1) Which of the following techniques are most specifically linked to developing a targeted recruiting message?
A) Reviewing product market offerings
B) Conducting focus groups and interviews with representatives from the target group
C) Evaluation of reasons for prior turnover and de-emphasizing these issues in the recruiting messages
D) Providing recruiters with quotas for number of candidates to hire from specific groups of targeted populations
Q2) One shortcoming of targeted recruitment is that by seeking out one group, one may exclude another from the same consideration.
A)True
B)False
Q3) What is the legal status of video résumés and social networking recruiting?
A) they are considered a very low risk recruiting tool
B) they can lead to lawsuits related to "lookism"
C) they have been banned outright in most states
D) they reveal protected class characteristics that may form the basis of a lawsuit
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Chapter 6: Internal Recruitment
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75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/47973
Sample Questions
Q1) A company's internal e-mail and internet capabilities ________.
A) make it easy and inexpensive to disseminate internal recruiting messages
B) tend to be very time-consuming ways to send messages about recruiting
C) cannot effectively complement internal recruiting methods
D) are used by 100% of organizations looking to recruit internally
Q2) Under a closed internal recruitment system, which of the following is not likely to occur?
A) speed of decisions is faster than with open systems
B) contacted employees are immediately given preference under such a system
C) managers have less influence over the ultimate decision
D) overall effectiveness of the system in identifying qualified applicants will drop
Q3) As a result of rising recruiting, selection, training, and development costs, companies are increasingly looking externally to staff positions.
A)True
B)False
Q4) Alternative mobility paths tend to be very difficult to administer.
A)True
B)False
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8
Chapter 7: Measurement
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98 Verified Questions
98 Flashcards
Source URL: https://quizplus.com/quiz/47974
Sample Questions
Q1) Human body weight is an example of a variable measured on a ratio scale of measure.
A)True
B)False
Q2) The case for validity generalization across situations becomes stronger if ________.
A) correlation coefficients are negative
B) the standard error of measurement is large
C) differences in method and statistical differences are controlled
D) reliability is low
Q3) One guideline for effective staffing practice is that all predictors should be routinely subjected to content validation.
A)True
B)False
Q4) Which of the following results represents statistically significance as it is commonly understood?
A) r = .30
B) p < .05
C) r > .10
D) all of the above
Page 9
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Chapter 8: External Selection I
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97 Verified Questions
97 Flashcards
Source URL: https://quizplus.com/quiz/47975
Sample Questions
Q1) Which of the following is true regarding genetic screening?
A) It helps to screen out people who will perform poorly on the job.
B) It is used widely by companies in the U.S.
C) It helps to screen out people who are susceptible to certain diseases.
D) A recent court decision has ruled that it is allowable under the Americans with Disabilities Act.
Q2) The issue of consistency of measurement with assessment methods is called ________.
A) validity
B) reliability
C) variability
D) central tendency
Q3) Which of the following is(are) initial assessment methods?
A) Résumés and cover letters
B) Application blanks
C) Biographical information
D) All of the above
Q4) The burden of proof is on employers to defend BFOQ claims.
A)True
B)False
Page 10
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Chapter 9: External Selection II
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/47976
Sample Questions
Q1) Performance tests and work samples are readily accepted by applicants as job relevant.
A)True B)False
Q2) Evidence suggests that most applicants have relatively positive reactions towards personality testing.
A)True B)False
Q3) An organization may not require medical exams of an applicant, nor make a job offer conditional, pending the results of a medical exam.
A)True
B)False
Q4) There is little controversy over the use of personality measures in personnel selection.
A)True B)False
Q5) There are some jobs for which drug and alcohol testing is mandated by law. A)True B)False
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Chapter 10: Internal Selection
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/47977
Sample Questions
Q1) Job knowledge tests hold great promise as a predictor of job performance.
A)True
B)False
Q2) Depth of information and relevance are the only advantages that internal selection has over external selection.
A)True
B)False
Q3) Where peer assessments are concerned, it would be accurate to say that
A) peer ratings rely on voting to select the most promotable applicants
B) peer assessments are used for both internal and external applicants
C) peer rankings rely on ordering of peers being assessed
D) peer rankings rely on assessments of each applicant using scores on a continuous numerical scale
Q4) An organization which is committed to shattering the "glass ceiling" should ________.
A) decrease its use of selection plans
B) emphasize the use of traditional assessment methods
C) pay attention to the types of KSAOs needed for advancement
D) undertake programs to raise employees' awareness of general career issues
Page 12
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Chapter 11: Decision Making
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78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/47978
Sample Questions
Q1) Because HR is a closed system, it is best to avoid inference from organizational leaders in designing staffing procedures.
A)True
B)False
Q2) Which decision makers are best able to develop a philosophy of staffing systems that will link to the organization's strategy?
A) HR managers
B) organizational leaders
C) co-workers
D) line managers
Q3) When using ________, finalists are banded together into rank-ordered categories.
A) ranking
B) random selection
C) clinical prediction
D) grouping
Q4) One disadvantage of ranking is that it doesn't provide a clear suggestion of the order in which candidates should be offered jobs.
A)True
B)False
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Chapter 12: Final Match
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85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/47979
Sample Questions
Q1) Research suggests that socialization programs are equally effective when conducted online relative to person-to-person.
A)True
B)False
Q2) When job offer negotiating strategies are to be used as part of an aggressive EEO/AA recruitment program, the strategy most appropriate to be used in such a situation is the "market-matching strategy."
A)True
B)False
Q3) Applicant dishonesty is a common problem as relates to the reporting of the applicant's current salary.
A)True
B)False
Q4) When rejecting job applicants, most organizations do so with a rejection message to the applicant that is short and vague in content.
A)True
B)False
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Chapter 13: Staffing System Management
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68 Verified Questions
68 Flashcards
Source URL: https://quizplus.com/quiz/47980
Sample Questions
Q1) Research suggests that organizational decision making is seen as most fair when it is based on ________.
A) social influence
B) clearly communicated decision criteria
C) processes tailored to each unique individual
D) all of the above
Q2) HR representatives report that one of the key advantages of outsourcing is access to superior information from specialists.
A)True
B)False
Q3) Organizations that foster a competitive or aggressive environment should allow team members to participate in the process of interviewing and selecting new hires.
A)True
B)False
Q4) Organizations that want to build consensus in teams should allow team members to participate in the process of interviewing and selecting new hires.
A)True
B)False
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Page 15
Chapter 14: Retention Management
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95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/47981
Sample Questions
Q1) Material and equipment costs are likely to be the most prevalent in replacement and training costs.
A)True
B)False
Q2) Exit interviews should be conducted by exiting employee's immediate supervisor whenever possible.
A)True
B)False
Q3) Replacement costs associated with voluntary turnover include ________.
A) HR staff induction costs
B) mentoring
C) severance pay
D) contagion
Q4) The typical penalty for a first major offense by an employee is ________.
A) suspension or discharge
B) written reprimand
C) verbal reprimand
D) none of the above
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Page 16