Workforce Planning and Analytics Practice Questions
Course Introduction
Workforce Planning and Analytics explores the strategic processes organizations use to assess current and future staffing needs, aligning human capital with business objectives. This course covers workforce forecasting, talent gap analysis, succession planning, and the integration of data-driven decision-making through HR analytics. Students will learn to collect, analyze, and interpret workforce data to support organizational goals, improve talent management strategies, and drive evidence-based HR planning. Practical applications, case studies, and hands-on exercises enable learners to develop actionable workforce plans and use analytics dashboards to present key insights.
Recommended Textbook
Human Resource Information Systems 4th Edition by Michael J. Kavanagh
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17 Chapters
536 Verified Questions
536 Flashcards
Source URL: https://quizplus.com/study-set/891 Page 2
Chapter 1: A Brief History and Overview of Technology in HR
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/17596
Sample Questions
Q1) What are four important advantages to firms using an HRIS?
Answer: 1.Providing a comprehensive information picture as a single,comprehensive database; this enables organizations to provide structural connectivity across units and activities and increase the speed of information transactions.
2.Increasing competitiveness by improving HR operations and improving management processes.
3.Collecting appropriate data and converting them to information and knowledge for improved timeliness and quality of decision making.
4.Producing a greater number and variety of accurate and real-time HR-related reports.
5.Streamlining and enhancing the efficiency and effectiveness of HR administrative functions.
6.Shifting the focus of HR from the processing of transactions to strategic HRM.
7.Reengineering HR processes and functions.
8.Improving employee satisfaction by delivering HR services more quickly and accurately to them.
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3
Chapter 2: Database Concepts and Applications in HRIS
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) What is meant by a hierarchical database?
Answer: A hierarchical database is a database where the relationships among the data are created between sets of data based on where the data are stored in a record.
Q2) A shortcoming of hierarchical and network database systems was that
A) only very knowledgeable technical staff members could interact with the database effectively
B) relationships between records were explicitly maintained
C) it replaced file-oriented structures
D) it was electronically stored data
Answer: A
Q3) One of the benefits of a relational database system is that end users who generally had limited programming experience can still utilize the query functionality.
A)True
B)False
Answer: True
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4
Chapter 3: Systems Considerations in the Design of an
HRIS: Planning for Implementations
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/17598
Sample Questions
Q1) Discuss what is meant by cloud computing.
Answer: Cloud computing is a computing architecture that uses the Internet and central remote servers to maintain data and applications.To achieve this,a "server cloud," or group of computers,is operated off-site,and hosted services are then delivered over the Internet to the client organization.
Cloud computing technology allows businesses to use applications without actually having to own the hardware and software.The underlying goal of cloud computing is to reduce software and equipment capital outlays.
Cloud computing technology allows businesses to use applications without having to go through the complex installation process.
Q2) A good method to determine whether to customize your software's architect or stay with the vanilla software version is to complete a ______.
A) competitive analysis
B) cost-benefit analysis
C) needs assessment
D) version assessment
Answer: B
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5
Chapter 4: The Systems Development Life Cycle and HRIS
Needs Analysis
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13 Verified Questions
13 Flashcards
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Sample Questions
Q1) Data collection methods for the needs analysis include ______.
A) interviews
B) surveys and online tools
C) organizational archives
D) all of these
Q2) SDLC refers to the process of system documentation for a new system.
A)True
B)False
Q3) Which of the following is NOT a stage of the needs analysis process?
A) observation
B) implementation
C) evaluation
D) reporting
Q4) What are a few different ways to conduct a needs analysis interview?
Q5) Why are person-to-person interviews more effective than handing out questionnaires?
Q6) The ongoing maintenance of a new HRIS is NOT included within an SDLC project. A)True
B)False
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Chapter 5: System Design and Acquisition
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32 Verified Questions
32 Flashcards
Source URL: https://quizplus.com/quiz/17600
Sample Questions
Q1) Logical design describes a phase in the SDLC in which a new system is designed with particular focus on how the hardware, software, networking, activities, users, and so forth will be implemented.
A)True
B)False
Q2) The ______ perspective of system modeling focuses on organizational data but is not concerned with how the data are used within the organization
A) data
B) process
C) logical
D) practical
Q3) ______ focuses on how well the proposed system fits in with the current and future organizational environment.
A) Functional feasibility
B) Legal feasibility
C) Operational feasibility
D) Political feasibility
Q4) Which model-the physical or logical-is more useful in designing the HRIS?
Q5) What is meant by a process view of a system?
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Chapter 6: Change Management and Implementation
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26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/17601
Sample Questions
Q1) In Kotter's change process,
A) all stages must be worked through in order
B) only relevant stages need to be applied to the change process
C) stages do not overlap
D) stages can be skipped in the interest of completing on time
Q2) Forces for change are ______.
A) internal only
B) external only
C) internal and external
D) global
Q3) Getting end users involved in the development of a system can help with ______.
A) training
B) user acceptance
C) project planning
D) timely implementation
Q4) Process management is a systematic process of applying the knowledge, tools, and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision.
A)True
B)False
Page 8
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Chapter 7: Cost Justifying HRIS Investments
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31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/17602
Sample Questions
Q1) What does average employee contribution (AEC)and individual employee differences (variance)in work outcomes measure in a CBA?
Q2) What are the three approaches for estimating benefit magnitude?
Q3) Indirect costs for implementing a new HRIS application in training would include lost productivity during conversion to new system.
A)True
B)False
Q4) What are the two ways HR metrics can used for benchmarking HR activities and programs?
Q5) Describe the internal assessment method for estimating benefit magnitude.
Q6) An HRIS CBA that includes an extensive analysis of costs matched with a single source of benefits (e.g.,an estimate of direct cost reductions)is a common problem in justifying the purchase of a new HRIS.
A)True
B)False
Q7) A CBA is a comparison of the projected costs and benefits associated with an HRIS investment.
A)True
B)False
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Chapter 8: HR Administration and HRIS
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31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/17603
Sample Questions
Q1) "An electronic means for a company's employees to access its HR services and information" is associated with which acronym?
A) ESS
B) MSS
C) SOA
D) XML
Q2) OSHA is primarily concerned with which of the following?
A) providing employment protection to individuals with disabilities
B) providing employment protection to individuals 40 years or older
C) preventing failure or refusal to hire or discharge individuals because of an individual's race, color, religion, sex, or national origin
D) providing individuals with a safe workplace
Q3) Offshoring is an organization's use of an outside group to provide from a few (e.g.,recruiting,compensation processing)to a broad set of services (e.g.,all HR functions)to achieve strategic organizational goals.
A)True
B)False
Q4) Describe what is meant by service-oriented architecture (SOA).
Q5) Please list three disadvantages of self-service portals for HR administration.
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Chapter 9: Talent Management
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32 Verified Questions
32 Flashcards
Source URL: https://quizplus.com/quiz/17604
Sample Questions
Q1) In spite of the multiple definitions of talent management,they all have in common that to gain competitive advantage in the marketplace an organization's talent in its employees must be managed effectively.
A)True
B)False
Q2) What is a good definition of talent management?
Q3) Which one of the following attributes is not among common attributes of talented individuals?
A) ability and willingness to listen to the ideas of others
B) ability to communicate with others using multiple media
C) ability to exercise leadership
D) imagination
Q4) In human resources planning,the forecast for labor demand is based on ______.
A) training needs and performance appraisal
B) skills inventories and the labor market
C) annual employee turnover and expected strategic directions
D) budget allocations and degree of automation
Q5) Why do companies need a long-term talent management strategy and a short-term tactical strategy?
Page 11
Q6) What are the five common attributes of talented employees?
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Chapter 10: Recruitment and Selection in an Internet Context
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/17605
Sample Questions
Q1) List and describe four reasons why assessment is important for HRIS.
Q2) A company's employment brand can do little to aid in the attraction of applicants to your website.
A)True
B)False
Q3) Which of the following is NOT a recruiting process objective discussed in the text?
A) cost
B) speed of filling job vacancies
C) satisfaction and retention rates
D) recruitment budget
Q4) The fulfillment of the psychological contract could lead to a long and productive relationship for both the employee and employer,where satisfaction and retention rates could be increased.
A)True
B)False
Q5) What are some of the technological issues that arise through the use of technology in the function of selection?
Page 12
Q6) Please discuss what is meant by adverse impact.
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Chapter 11: Training and Development: Issues and HRIS Applications
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/17606
Sample Questions
Q1) Transfer of training is critically dependent on the organizational climate that supports the training transfer.
A)True
B)False
Q2) The manner in which adults learn and are motivated to learn differs fundamentally from the ways in which children and adolescents learn.
A)True
B)False
Q3) There are many advantages associated with the utilization of e-learning.Please briefly describe five advantages associated with e-learning.
Q4) According to Peter Senge's book,which of the following is considered the "fifth element"?
A) shared visions
B) mental models
C) systems thinking
D) team learning
Q5) What issues might arise as a result of the implementation of HRIS T&D application?
Page 13
Q6) Explain synchronous and asynchronous communication in relation to e-learning.
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Chapter 12: Performance Management, Compensation, Benefits,
Payroll, and HRIS
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17607
Sample Questions
Q1) The most important standardized reports produced by the HRIS are ______.
A) performance contracts for each employee
B) annual summary appraisals for each employee
C) aggregate performance data by unit
D) performance contracts for each employee and annual summary appraisals for each employee
Q2) Which of the following statements about performance planning is NOT accurate?
A) Performance dimensions, measures, and standards are unique to each position.
B) Attempts should be made to develop common standards for employees with identical job titles.
C) For each performance dimension, the manager must develop specific outcomes and behaviors that will be used to measure the direct report's performance.
D) All of these are accurate statements.
Q3) Incentive pay can be either short or long term,depending on the purpose of the incentive.
A)True
B)False
Q4) Briefly explain why all compensation programs should be integrated.
Q5) Describe what is included in an annual compensation report.
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Chapter 13: HRIS and International HRM
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/17608
Sample Questions
Q1) An HRIS can be of considerable assistance in maintaining equity in IHRM compensation programs and practices in a MNE.
A)True
B)False
Q2) The management of MNEs in the global market has been "Think Global,Act Local."
A)True
B)False
Q3) Repatriation is a process designed to
A) train expatriates prior to their first international assignment
B) help expatriate employees make the transition back home
C) adapt leadership and decision-making styles to the host country
D) reduce communication errors in foreign assignments
Q4) The major contributing factor for expatriate failure is
A) the manager's personal maturity
B) the differences in compensation
C) the lack of technical competence
D) the inability of the expatriates and their families to adjust to the foreign culture
Q5) What are the components of an HRIS in compensation administration in a MNE?
Q6) What are the objectives of an international compensation policy?
Page 15
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Chapter 14: HR Metrics and Workforce Analytics
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17609
Sample Questions
Q1) Attempts to understand how an organization's human capital needs would change as a function of some expected change in the organization's environment is called
A) strategic alignment
B) workforce modeling
C) operational experiments
D) data mining
Q2) What is the difference between data mining and predictive analyses?
Q3) "Big Data" is often seen as valuable because it offers volume,variety,and velocity.
A)True
B)False
Q4) The most important factor that has led to increased emphasis on HR metrics and analytics is
A) the costs involved in employee transactions
B) the quality revolution in the U.S.
C) the increased use and implementation of integrated HRIS
D) the growing interest in evidence-based management
Q5) What is workforce modeling,and what is its use in an organization?
Q6) What are some of the limitations of early attempts of HR metrics?
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Chapter 15: HRIS Privacy and Security
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/17610
Sample Questions
Q1) Viruses and trojans are common external security threats to organizations and often come in e-mail attachments.
A)True
B)False
Q2) ______ are best described as people who accesses a computer or computer network unlawfully.
A) Hackers
B) Viruses, worms, and trojans
C) Information thieves
D) Disgruntled employees
Q3) Which of the following is NOT considered a software threat to security?
A) worms
B) spyware
C) trojan virus
D) file corruption
Q4) Human error and natural disasters are not considered viable threats to employee privacy and data security.
A)True
B)False
Q5) What is meant by phishing?
Page 17
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Chapter 16: HRIS and Social Media
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/17611
Sample Questions
Q1) Presently,______ is among the most popular professional social networking sites used by organizations.
A) Facebook
B) Twitter
C) Snapchat
D) LinkedIn
Q2) What country has the world's largest social network market,including government censorship?
A) Russia
B) Italy
C) India
D) China
Q3) Globally,since 2015,the use of social media sites ______.
A) increased
B) decreased
C) increased, then decreased
D) decreased, then increased
Q4) How does social media support employee engagement?
Q5) What country represents the largest Internet market in Latin America? And who are the primary users and sites?
Page 18
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Chapter 17: The Future of HRIS: Emerging Trends in HRM and IT
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24 Verified Questions
24 Flashcards
Source URL: https://quizplus.com/quiz/17612
Sample Questions
Q1) The virtual workspace can be defined as a device that allows employees to work away from company premises and communicate with their respective workplaces via telephone or computer devices.
A)True
B)False
Q2) Which demographic group is soon to be over 25% of America's population?
A) Asian Pacific
B) Hispanic
C) Native Americans
D) Caucasians
Q3) With the increasing use of ______ and data analytics,organizations are bringing "decision-making tools such as environmental scanning,scenario-based planning,hypothesis formulation,and testing and organizational development tools to improve workforce management decisions."
A) report writers
B) employee self-service
C) manager self-service
D) metrics
Q4) What is meant by BYOD?
Q5) What is meant by a virtual workspace?
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