Technology and Innovation Management
Exam Materials
Course Introduction
Technology and Innovation Management explores the strategic role of technology and innovation in contemporary organizations. This course examines how businesses identify, develop, and implement new technologies and innovative processes to gain a competitive advantage. Topics include technology life cycles, innovation strategies, research and development management, organizational cultures impact on innovation, and the commercialization of new ideas. Through case studies and real-world examples, students learn to assess emerging technologies, manage innovation portfolios, and navigate the challenges of change within dynamic environments.
Recommended Textbook
Information Technology for Management 11th Edition by Efraim Turban
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14 Chapters
1723 Verified Questions
1723 Flashcards
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Page 2
Chapter 1: Disruptive IT Impacts Companies, competition, and Careers
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/39884
Sample Questions
Q1) Digital business models refer to a set of capabilities enabled when physical things are connected to the Internet via sensors.
A)True
B)False
Answer: False
Q2) _____________ are specialized software,capabilities,and components all geared toward exploring huge volumes of data to provide greater insight.
Answer: Data analytics
Q3) To maintain competitiveness,companies need IT __________ in order to be able to respond quickly.
Answer: Agility
Q4) BPR is part of the larger discipline of ________,which consists of methods,tools,and technology to support and continuously improve business processes.
A)business process management
B)cycle time reduction
C)business model optimization
D)standard operating procedures
Answer: A
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Chapter 2: Information Systems, IT Architecture, Data
Governance, and Cloud Computing
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168 Verified Questions
168 Flashcards
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Sample Questions
Q1) ________ guides the evolution,expansion and integration of information systems,digital technology,and business processes.
A)Data governance
B)Master data management
C)Enterprise architecture
D)Data standardization
Answer: C
Q2) Major organizations have fewer than 50 data repositories,which are fully integrated as is users' ability to access all the information they need.
A)True
B)False
Answer: False
Q3) Data management methodologies cannot solve ________ problems;they can only provide a framework in which those problems can be solved.
A)Political
B)Tactical
C)Strategic
D)Operational
Answer: A
Page 4
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Chapter 3: Data Management, Business Intelligence, and Data Analytics
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) A key benefit of ERM is that it creates a paperless office as had been predicted. A)True
B)False Answer: False
Q2) Operational intelligence refers to the credentials,technological skills,decision making abilities,and industry experience of key leaders in an organization. A)True
B)False Answer: False
Q3) Data generated by business apps,sensors,and transaction processing systems (TPS)are typically stored first in a database. A)True
B)False Answer: True
Q4) In terms of the dependability or reliability of an information system,_________ means the system has zero-downtime,zero data loss,and continuous access to data. Answer: Fault tolerant
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Chapter 4: Networks, Collaborative Technology, and the
Internet of Things
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135 Verified Questions
135 Flashcards
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Sample Questions
Q1) IPv6 addresses have 6 groups of alphanumeric characters,which allow for 2^106 addresses.
A)True
B)False
Q2) According to your text,developing software for wireless devices had been challenging because ________________.
A)Until recently,the market was not large enough to justify large scale investment in the development of software apps.
B)Restrictions imposed by 2 or 3 dominate hardware manufacturers
C)There has not been a widely accepted standard for wireless devices.
D)Wireless devices are significantly more complex than traditional computing devices.
Q3) The connection of two Bluetooth devices is called:
A)pairing
B)collaboration
C)activation
D)mashup
Q4) ________ networking standards include 802.11b,802.11a,and 802.11g.
Q5) Bandwidth is the capacity or throughput per ________ of a network.
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Chapter 5: Cybersecurity and Risk Management Technology
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148 Verified Questions
148 Flashcards
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Sample Questions
Q1) While security threats from e-mail viruses and malware have been declining for years as e-mail security has improved,threats from __________ have increased considerably in recent years.
A)Software errors
B)Malicious employees
C)Social networks and cloud computing
D)Vendor sabotage
Q2) When it comes to reducing employee fraud,regulators look favorably on companies that can demonstrate good __________ and best practice operational risk management.
Q3) The _________ is an exercise that determines the impact of losing the support or availability of a resource.
A)Business impact analysis (BIA)
B)Vulnerability audit
C)Asset valuation audit
D)Computing Cost/Benefit (CCB)audit
Q4) _______ are software programs that users download and install to fix a vulnerability.
Q5) Explain internal fraud.Describe the most effective approach to preventing it.
Q6) Malware infected computers can be organized into networks called ________. Page 7
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Page 8
Chapter 6: Search, Semantic, and Recommendation Technology
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) Defenders of the search engine companies argue that since the paid ads make it possible for everyone to use search services for free,the preferential page placement is justified.
A)True
B)False
Q2) One of the biggest changes Google has made to its ranking algorithm over the years is an increased emphasis on high quality ________________.
A)relevancy
B)loading
C)content
D)keywords
Q3) _________ engines are designed to locate information based on the nature and meaning of Web content.
Q4) One of the many challenges faced by large commercial search engines is the petabytes of storage required,such as to store the results of its indexing process and the list of links for future crawls.
A)True
B)False
Page 9
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Chapter 7: Web 20 and Social Technology
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) A ________ agreement is a formal listing of the policies,liability limits,fees and user rights and responsibilities associated with using a particular service.
Q2) Social bookmarking tools such as Diigo and Delicious allow users to tag Web content with keywords of their choosing.
A)True
B)False
Q3) Collectively,social media apps have shifted the locus of control for mass communications from advertisers to large organizations.
A)True
B)False
Q4) A bank may utilize an enterprise ________ in order to display a mortgage application from its own records,the property location on a Google map and information from county government property tax records.
Q5) Many popular ________ are open source,which means that anyone can use them for free although there may be other terms and conditions placed on their use
Q6) Describe three ways in which organizations could use blogs or microblogs as tools to improve business performance.
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Page 10
Chapter 8: Retail, e-Commerce, and Mobile Commerce Technology
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145 Verified Questions
145 Flashcards
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Sample Questions
Q1) Duplicating the Electronic Serial Number (ESM)of one phone and using it in a second phone is called ____________.This allows the perpetrator to have calls and other transactions billed to the original phone.
Q2) E-sourcing refers to many different procurement methods that make use of an electronic venue for identifying,evaluating,selecting,negotiating and collaborating with suppliers.
A)True
B)False
Q3) ________ provides online banking in 60 countries.
A)Citi Online
B)Cyber Chase
C)HSBCnet
D)AmazonApp
Q4) Exchanges may be public or private,depending on whether or not they are open to the public.
A)True
B)False
Q5) List and briefly describe the two basic goals of e-procurement.
Q7) Identify three business uses of QR codes. Page 11
Q6) B2B comprises about _______ percent of e-commerce dollar volume.
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Chapter 9: Functional Business Systems
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151 Verified Questions
151 Flashcards
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Sample Questions
Q1) Profitability metrics for products and services can be derived from the _________ system.
A)Marketing management
B)Cost accounting
C)Sales automation systems
D)Profit center
Q2) History has shown that if the punishment for committing fraud is not severe,the fraudster's next employer will be the next __________.
Q3) The financial reporting (disclosure)system is based on the electronic data tagging language called __________.
Q4) To aid the SEC in regulating the securities industry,publically traded firms are required to use a(n)________,where data items are tagged to make them easily searchable.
A)Internal network
B)Financial statement
C)Data disclosure compliance system
D)Financial dashboard
Q5) A weakness in a(n)_______ is a major cause of fraud.
Q6) __________ is a language for the electronic communication of business data.
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Chapter 10: Enterprise Systems
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) Order fulfillment is a part of front-office operations,such as accounting,inventory management,and shipping.
A)True
B)False
Q2) An ERP interfaces with legacy applications through a(n)__________ layer.
Q3) SCM systems are configured to achieve two business goals,which are to increase revenue and maximize inventory.
A)True
B)False
Q4) Typically,ERP systems are acquired by purchasing or leasing in a(n)________arrangement.
Q5) SharePoint is difficult to define precisely because it is not a single software program,but rather a platform for multiple kinds of programs and apps.
A)True
B)False
Q6) Intangible CRM benefits are measured using ROI or net present value (NPV).
A)True
B)False
Q7) ERP success depends on several key factors being met.List three key factors.
Page 14
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Chapter 11: Data Visualization and Geographic Information Systems
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92 Verified Questions
92 Flashcards
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Sample Questions
Q1) Dashboard and interactive reports are _________ tools and technologies.
A)Data analytics
B)Data integration
C)Geospatial
D)Information delivery
Q2) Mashup technology enables the building of complex queries by nonexperts with a drag-and-drop query building tool.
A)True
B)False
Q3) With powerful data visualization tools,human expertise is generally not needed.
A)True
B)False
Q4) Benefits of business dashboards include all of the following except ________.
A)Blind spots are minimized or eliminated.
B)Display the user's critical metrics and measures.
C)Employees know their performance is tracked in near real time and can see their results.
D)Data security is enhanced because employees must log in to each account separately.
Q5) ________ are the single best way our brain processes information.
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Chapter 12: IT Strategy, Sourcing, and Strategic Technology Trends
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130 Verified Questions
130 Flashcards
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Sample Questions
Q1) What was novel about BSC in the 1990s was that it measured a company's performance using a multidimensional approach of both leading and lagging indicators.
A)True
B)False
Q2) According to the Five Forces Model developed by Harvard University Business professor Michael Porter,all of the following are major factors that determine a company's standing in an industry,except:
A)Competitive rivalry among firms existing in the industry
B)Bargaining power of suppliers
C)Bargaining power of customers or buyers
D)Technological (IT)superiority
Q3) ________ converts senior management's priorities into visible,actionable objectives by identifying ways to measure progress against agreed-upon targets
A)Asset utilization
B)Balanced Scorecard
C)Financial governance
D)Strategic planning
Q4) _________ refers to systems development that is done by a third party or vendor.
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Chapter 13: Systems Development and Project Management
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) A project is a well-planned sequential series of tasks to achieve a result;and have a defined beginning and end,a scope,resources,and a budget.
A)True
B)False
Q2) Starting with an initial idea,the SDLC processes are requirements analysis,systems analysis and design,development and testing,implementation,and maintenance.
A)True
B)False
Q3) Except in extreme cases,the evaluation of success or failure is ________ because time and cost to complete the project are _________.
A)Subjective;estimates
B)Done by the project manager;fixed
C)Objective;inflexible
D)Done by the project team;set by them
Q4) Scope creep is the piling up of numerous small delays that by themselves may be manageable,but in aggregate are significant.
A)True
B)False
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Chapter 14: IT Ethics, Privacy and Sustainability
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66 Verified Questions
66 Flashcards
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Sample Questions
Q1) Unauthorized disclosure of personal information is normally considered a<b> breach of privacy</b>,because the law clearly defines what is unauthorized and what is personal information.
A)True
B)False
Q2) The FCC determined that Google's Street View actions and snooping on unencrypted wireless data were:
A)An unfair advantage
B)Environmentally harmful
C)Spying and intolerable invasions of privacy
D)Not technically illegal
Q3) Predicting people's behavior is big business-and increasingly illegal because of privacy and anti-money laundering laws.
A)True
B)False
Q4) Companies expose themselves to harsh sanctions by federal agencies when they violate the privacy policies that their customers rely upon.
A)True
B)False
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