Team Dynamics
Mock Exam
Course Introduction
Team Dynamics explores the psychological, behavioral, and structural factors that influence how individuals interact and collaborate in group settings. The course examines stages of team development, roles and norms within teams, leadership approaches, motivation, conflict resolution, decision-making processes, and the impact of diversity on team performance. Through case studies, group projects, and experiential exercises, students gain practical skills in building effective teams, enhancing communication, and managing challenges in various organizational contexts.
Recommended Textbook
Developing Management Skills 9th Edition by David A. Whetten
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10 Chapters
981 Verified Questions
981 Flashcards
Source URL: https://quizplus.com/study-set/2554
2
Chapter 1: Developing Self-Awareness
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) In a meeting,you hear Mary say,"Some things are just meant to be," and "The economic health of this country is largely beyond the control of the individual." You classify Mary as a person with an external locus of control.How would you expect her to utilize her power?
A) Persuasion and expertise
B) Coercive power and threats
C) Her own position
D) There is not enough information available to answer the question.
Answer: B
Q2) Share a story (either fictional or based on real life)that depicts all three elements of tolerance for ambiguity.Clearly label each element in the story.
Answer: Students should describe an example that illustrates how people might express tolerance (or intolerance)of ambiguity on three dimensions: novelty,complexity,and insolubility.The best answers provide background and detail to demonstrate that the student understands that people with an intolerance for novelty are resistant to change,that people with an intolerance for complexity are resistant to problems with many variables,and that people with an intolerance for insolubility are resistant to problems that have no clear answer.
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Page 3
Chapter 2: Managing Personal Stress
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97 Verified Questions
97 Flashcards
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Sample Questions
Q1) George works full time in a warehouse and works hard.Although he likes his boss,who is from Japan,he finds they have different views on the work to be accomplished by the end of the shift.The work comes in spurts,and George feels he must finish all of it before the end of his shift.Lately,George has not been able to finish the work by the end of his shift.He is experiencing which type of stress?
A) Time stress
B) Encounter stress
C) Situational stress
D) Anticipatory stress
Answer: A
Q2) Which can best eliminate anticipatory stress?
A) Redesigning the work
B) Time management
C) Prioritizing and short-term planning
D) Improving your emotional intelligence
Answer: C
Q3) Redesigning a job is suggested in the text as a way to eliminate time stress.
A)True
B)False
Answer: False
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Chapter 3: Solving Problems Analytically and Creatively
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) Mr.McArdle encourages his elementary school students to experiment and to try new things to see what will happen.He encourages them to be reasonable risk takers.He is trying to help them overcome which conceptual block?
A) Noninquisitiveness
B) Bias against thinking
C) Compression
D) Ignoring commonalities
Answer: A
Q2) What is an example of a thinking language that is capable of breaking down the constancy block?
A) Foreign language
B) Observation and evaluation
C) Visual imagery
D) Alternative generation
Answer: C
Q3) Brainstorming is only effective when it occurs in a face-to-face group setting.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Building Relationships by Communicating
Supportively
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) You notice that your manager frequently interrupts you; when you ask him a question,you have to repeat it two or three times before he acknowledges you.Your manager is practicing which form of communication?
A) Superiority-oriented
B) Rigidity
C) Indifference
D) None of the answer choices are correct.
Q2) Compare and contrast coaching and counseling.Give examples of both coaching and counseling.
Q3) What is the statement "You interrupted me three times during the meeting!" an example of?
A) Conjunctive, not disjunctive communication
B) Owned, not disowned communication
C) Problem oriented, not person oriented communication
D) Specific, not global communication
Q4) The type of response that provides instruction or direction is an advising response.
A)True
B)False
Q5) If you were Ron,what would you do in your follow-up meeting with Mike?
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Chapter 5: Gaining Power and Influence
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) If you would like to expand your power base horizontally,what could you do?
A) Have lunch with co-workers in your department every day
B) Have lunch with workers from other departments
C) Focus on increasing your power through the formal organizational powers
D) Do an excellent job on all your assignments
Q2) If you want to increase the relevance of your job to the organization,what should you do?
A) Make at least part of your job unique
B) Reduce the percentage of routine activities in your job
C) Expand the number of contacts you have with senior people
D) Become a trainer or mentor for new employees
Q3) What should subordinates perceive about their boss in order to feel a higher status in the organization and to feel higher morale?
A) He is on their side.
B) He has considerable downward influence.
C) He has considerable "clout."
D) He is equal to them.
Q4) What is the difference between personal power and position power?
Q5) Which influence strategy did you employ with Max?
Q6) Explain the arguments of structural hole theory.
Page 7
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Study
Chapter 6: Motivating Others
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) Your boss believes in close supervision and that people really don't want to work hard.He has a Theory Z view.
A)True
B)False
Q2) Mary has decided to set the following goal: To do the best she can in her management class this semester and to keep up with the readings.Mary's goal satisfies which criteria?
A) Being measurable and behavioral
B) Being consistent
C) Being appropriately challenging
D) Being specific
Q3) Assume George is a poor performer.You have already provided the necessary resources and training he needs to do the job,yet his performance continues to decline.What is the next step?
A) Release George How many chances does a person get?
B) Redesign the job
C) Reassign George to another position
D) Place George in a place where his performance will not hurt the company
Q4) Explain the key components of the path-goal theory of leadership.
Q5) How are satisfaction and performance interacting at Electro Logic?
Page 8
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Chapter 7: Managing Conflict
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) The bottom line about conflict is (1)it stimulates innovation and encourages personal involvement,(2)it stifles innovation and encourages political game playing that results in cynicism,and (3)it sparks creativity.Which statements are correct?
A) All three statements are correct.
B) Only statements 1 and 2 are correct.
C) Only statements 2 and 3 are correct.
D) Only statements 1 and 3 are correct.
E) Only statement 3 is correct.
Q2) In effectively handling a conflict,what should you do?
A) Adopt the most appropriate approach based on your dominant personality characteristics.
B) Adopt the most appropriate approach depending on the nature of the conflict.
C) Always choose collaboration.
Q3) What is the focus of compromising,forcing,accommodating,and avoiding approaches to conflict management?
A) Dividing up a "fixed pie"
B) "Expanding the pie"
C) A qualifying approach, somewhere between assertiveness and cooperativeness
D) The Theory Y approach to management
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Page 9
Chapter 8: Empowering and Delegating
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) Which is an attribute of a measurable goal?
A) Associated with observable behavior
B) Associated with overall purposes of the organization
C) Time-bound
D) Associated with outcome criteria
E) Associated with challenging tasks
Q2) You are looking for a team player,a person who will try to get along with others on the team.Which dimension of empowerment would demonstrate this trait best?
A) Self-efficacy
B) Self-determination
C) Personal consequence
D) Meaningfulness
E) Trust
Q3) You are excited.You have a course of action for the problem.You are just waiting for your boss to give the okay.Your boss practices the ask what to do initiative.
A)True
B)False
Q4) What advantages can come to the store through proper delegation?
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Chapter 9: Building Effective Teams and Teamwork
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) If your team's development was in the storming stage,which of the following behaviors would you most likely see?
A) Dependence
B) Coalitions being formed
C) Conformity to standards and expectations
D) Unconditional commitment to the team
Q2) In team meetings,Wong has a habit of either straying from the topic under discussion or trying to change the topic of discussion.Wong is displaying the blocking role of deflection.
A)True
B)False
Q3) Vince emphasizes the interpersonal aspects of the team.He focuses on assisting team members to feel good about one another.What type of role is Vince playing?
A) Task-facilitating role
B) Relationship-building role
C) Forming role
D) Reality testing role
Q4) What was the ELITE Team's core competence? What supports your conclusion?
Q5) Explain briefly the task-facilitating roles that can enhance team performance.
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Chapter 10: Leading Positive Change
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94 Verified Questions
94 Flashcards
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Sample Questions
Q1) Bob's manager had him set a future goal concerning the total sales he could reach in a year.At the end of the year,Bob was evaluated based on whether he met the goal.Then,he set a future goal concerning the total sales he could reach in the new coming year.At the end of that year,Bob was evaluated based on whether he met the goal,regardless of whether the goal was higher or lower than the previous years' goal.Applying principles of recreation work,how can Bob's performance evaluation be improved?
A) Evaluate Bob based on whether his sales are close to his goal
B) Evaluate Bob compared to past performance
C) Evaluate Bob based on whether he sets easy goals or challenging goals
D) Evaluate Bob compared to other peoples' performance
Q2) The expression of compassion,forgiveness,and gratitude is associated with superior performance in organizations but not associated with superior performance personally. A)True B)False
Q3) Compare and contrast recreational work and the work that most people do in organizations today.
Q4) In 1982,how did Iacocca maintain positivity? What is the vision for the company? What symbolic events are used?
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