Strategic Management Test Questions
Course Introduction
Strategic Management explores the formulation, implementation, and evaluation of organizational strategies to achieve long-term goals and sustain competitive advantage. The course analyzes both internal and external environments, focusing on tools such as SWOT, PESTEL, and Porters Five Forces to inform decision-making. Students examine real-world case studies, develop critical thinking skills, and learn how strategic decisions affect all areas of a business. Key topics include vision and mission development, corporate-level strategies, business ethics, and the challenges posed by global competition and technological change.
Recommended Textbook
Organizational Behavior Improving Performance 3rd Edition by Jason A. Colquitt
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16 Chapters
1746 Verified Questions
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Page 2
Chapter 1: What Is Organizational Behavior
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96 Flashcards
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Sample Questions
Q1) Given that good employees move from one organization to another,they do not create a resource valuable enough for creating competitive advantage.
A)True
B)False
Answer: False
Q2) When a firm expands into a new product segment,it is known as _____.
A)product recall
B)product diversification
C)monopolization
D)cartelization
E)product divestment
Answer: B
Q3) Who is considered to be the originator of the scientific method?
A)Jeffery Pfeffer
B)Frederick Taylor
C)Charles Darwin
D)Sir Francis Bacon
E)Adam Smith
Answer: D
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Page 3
Chapter 2: Job Performance
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) The first step in conducting a job analysis is to generate a list of all the activities involved in a job.
A)True
B)False
Answer: True
Q2) _____ represents communication that is rude,impolite,discourteous,and lacking in good manners.
A)Abuse
B)Incivility
C)Harassment
D)Property deviance
E)Gossiping
Answer: B
Q3) Adaptive task performance involves employee responses to task demands that are novel,unusual,or,at the very least,unpredictable.
A)True
B)False
Answer: True
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4
Chapter 3: Organizational Commitment
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Sample Questions
Q1) Continuance commitment focuses on personal and family issues more than affective and normative commitment.
A)True
B)False
Answer: True
Q2) "_____ commitment" is defined as a desire to remain a member of an organization because of an awareness of the costs associated with leaving it.
A)Continuance
B)Affective
C)Associative
D)Normative
E)Situational
Answer: A
Q3) Exit is defined as a passive,destructive response to a negative work event in which interest and effort on the job declines.
A)True
B)False
Answer: False
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Chapter 4: Job Satisfaction
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Sample Questions
Q1) Job satisfaction has a _____ correlation with task performance.
A)relatively weak
B)strong positive
C)moderate
D)relatively strong
E)weak negative
Q2) According to the job characteristics theory,the degree to which carrying out the activities required by the job provides the worker with clear information about how well he or she is performing is known as:
A)feedback.
B)significance.
C)meaningfulness of work.
D)autonomy.
E)identity.
Q3) A person with high job satisfaction will have _____ life satisfaction.
A)weak
B)high
C)moderate
D)high negative
E)low positive
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Chapter 5: Stress
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Sample Questions
Q1) Seeking assistance is an emotion-focused cognitive coping strategy.
A)True
B)False
Q2) Tim is working as the marketing head at Blue Chip Investments.His work requires him to travel extensively and meet clients in various countries.However,his role also requires him to mentor several marketing representatives who work under him and keep track of their progress.Since Tim stays away from his office most of the time,he finds it difficult to manage both types of work responsibilities.Tim faces which of the following challenges?
A)Role complexities
B)Role conflict
C)Role penetration
D)Role ambiguity
E)Role enrichment
Q3) Work-family conflict is a type of _____ stressor.
A)non work hindrance
B)primary work challenge
C)non work challenge
D)work hindrance
E)job enrichment
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Page 7
Chapter 6: Motivation
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Sample Questions
Q1) Merit pay and profit sharing offer little in the way of difficult and specific goals.
A)True
B)False
Q2) Valences can be positive,negative,or zero.
A)True
B)False
Q3) "A" in the S.M.A.R.T.goals stands for:
A)affordable.
B)ability.
C)achievable.
D)aspire.
E)assess.
Q4) Comparison with others in the same organization doing substantially different jobs is:
A)job equity.
B)occupational equity.
C)company equity.
D)age equity.
E)educational equity.
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Chapter 7: Trust, Justice, and Ethics
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Sample Questions
Q1) Descriptive ethics evolved with scholars in philosophy debating how people ought to act using various codes and principles.
A)True
B)False
Q2) The _____ norm is typically judged to be the fairest choice in situations in which the goal is to maximize the productivity of individual employees.
A)equity
B)equality
C)need
D)standard
E)prescriptive
Q3) Which of the following is an allocation norm under which all group members receive exactly the same grade on a project regardless of their individual productivity levels?
A)Propensity norm
B)Need norm
C)Equity norm
D)Reciprocity norm
E)Equality norm
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9
Chapter 8: Learning and Decision Making
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Sample Questions
Q1) The tendency of people to see their environment only as it affects them and as it is consistent with their expectations is called:
A)social identification.
B)selective perception.
C)availability bias.
D)environmental bias.
E)thin-slicing.
Q2) Research shows that the differences between experts and novices are almost always a function of:
A)intelligence.
B)consensus.
C)heuristic.
D)personality.
E)learning.
Q3) A stereotype occurs when assumptions are made about others on the basis of their membership in a social group.
A)True
B)False
Q4) Define social learning theory.Explain the four steps of the modeling process.
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Chapter 9: Personality and Cultural Values
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Sample Questions
Q1) Together with cognitive ability,_____ is a key driver of creative thought,as smart and open people excel at the style of thinking demanded by creativity.
A)conscientiousness
B)extraversion
C)agreeableness
D)openness to experience
E)neuroticism
Q2) In the context of Hofstede's dimensions,the cultural dimension _____ stresses on values such as respect for tradition and fulfilling obligations.
A)individualism
B)high power distance
C)masculinity
D)low uncertainty avoidance
E)short-term orientation
Q3) Integrity tests are a subset of personality tests.
A)True
B)False
Q4) Contrast clear purpose tests from veiled purpose tests.
Q5) Describe the personality types from Holland's RIASEC model.
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Chapter 10: Ability
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Sample Questions
Q1) Gross body coordination refers to the ability to synchronize the movements of the body,arms,and legs to do something while the whole body is in motion.
A)True
B)False
Q2) Abilities related to the acquisition and application of knowledge in problem solving refers to _____ abilities.
A)social
B)motivational
C)physical
D)cognitive
E)affective
Q3) Which of the following refers to the relatively stable capabilities people have to perform a particular range of different but related activities?
A)Knowledge
B)Beliefs
C)Ability
D)Values
E)Attitudes
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12
Chapter 11: Teams: Characteristics and Diversity
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Sample Questions
Q1) A high degree of goal interdependence exists when team members have a shared vision of the team's goal.
A)True
B)False
Q2) Members tend to be more productive in high task interdependence situations when there's low outcome interdependence.
A)True
B)False
Q3) Additive tasks are those which depend on the performance and the abilities of the "weakest link."
Additive tasks are those for which the contributions resulting from the abilities of every member "add up" to determine team performance.
A)True
B)False
Q4) In leader-staff teams,the leader makes decisions for the team and provides direction and control over members who perform assigned tasks.
A)True
B)False
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Chapter 12: Teams: Processes and Communication
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Sample Questions
Q1) Scenario: Surveillance and Rescue Team A special surveillance and rescue team is being deployed to counter the menace of pirates in the Indian Ocean.Nick,Sid,Leah,and Kevin are the core members of the team.Nick was elected as the leader of the team.Sid is responsible for monitoring the team's progress toward its goals.Kevin took on the role of a motivator and the confidence builder for the team.This team has worked together before and has developed a high level of common understanding regarding the team and its mission.Members also strongly believe that the team can be effective across a variety of situations and tasks.As a standard practice,before deployment,the team members observe how other members perform their roles by shadowing and going through simulations.
A)Brainstorming process
B)Action process
C)Transactive memory process
D)Transition process
E)Interpersonal process
Q2) When teams engage in decision making,their activities are focused on generating novel and useful ideas and solutions.
A)True
B)False
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Page 14
Chapter 13: Leadership: Power and Negotiation
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Sample Questions
Q1) In a conflict situation,when John attempts to get his own goals met without concern for the other party,he is utilizing which of the following conflict resolution styles?
A)Competing
B)Avoiding
C)Collaboration
D)Compromise
E)Accommodating
Q2) Which of the following involves a win-lose negotiation over a "fixed-pie" of resources?
A)Substitutability
B)Ingratiation
C)Distributive bargaining
D)Coalition building
E)Integrative bargaining
Q3) Influence most frequently occurs downward in organizations.
A)True
B)False
Q4) Define power.Compare and contrast organizational powers and personal powers.
Q5) Describe the guidelines for using different types of power.
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Chapter 14: Leadership: Styles and Behaviors
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Sample Questions
Q1) John believes he has quite a unique style of leadership.He waits around for mistakes and errors from his employees and then takes corrective action as necessary.Which of the following is John's style of leadership?
A)Passive management-by-exception
B)Transactional leadership
C)Laissez-Faire
D)Contingent reward
E)Transformational leadership
Q2) Which of the following factors is included in the time-driven model of leadership?
A)Intellectual stimulation
B)Shared objectives
C)Idealized influence
D)Individual personality
E)Contingent rewards
Q3) Autocratic style of leadership is characterized by high follower control.
A)True
B)False
Q4) Describe the life cycle theory of leadership.
Q5) Describe the four leader decision-making styles with examples.
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Chapter 15: Organizational Structure
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Sample Questions
Q1) Span of control:
A)is the degree to which tasks in an organization are divided into separate jobs.
B)answers the question of "who reports to whom?" and signifies formal authority relationships.
C)refers to where decisions are formally made in organizations.
D)refers to the number of employees each manager is responsible for in the organization.
E)is the degree to which rules and procedures are used to standardize behaviors and decisions in an organization.
Q2) TP Pencils is the low-cost producer of one type of standard pencils.Given that it operates in a fairly stable environment,the company focuses on making its product as efficiently as possible.Which of the following approaches to organizational design may be appropriate for TP Pencils?
A)Multi-divisional
B)Global
C)Mechanistic
D)Matrix
E)Organic
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Chapter 16: Organizational Culture
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Sample Questions
Q1) Discuss the three stages of the socialization process.
Q2) When a company holds to its espoused values over time and regardless of the situations it operates in,the values become less believable to employees.
A)True
B)False
Q3) Scenario: Four Friends Molly,Lily,Rosy,and Cathy are four friends working at four different organizations.In Molly's firm,employees are both distant and disconnected from one another,whereas in Lily's company,it is quite the opposite-employees are friendly and they all think alike.Rosy works for an organization where employees think alike but are not friendly to one another.Finally,Cathy is at a firm where employees are friendly but they think differently and do their own thing.
A)communal
B)mercenary
C)networked
D)fragmented
E)collective
Q4) It is easy to stay true to espoused values in times of economic downturns.
A)True
B)False
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